JW Marriott Hotel Surabaya
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Quarto Deluxe Executivo - Acesso ao lounge Executivo incluído JW Marriott Hotel Surabaya
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8,8
Excelente
/10
( 2095 opiniões)Veja o que os hóspedes disseram
NO MAPA
9,0
Excecional
Avaliação da localização
Localização incrível - no centro da cidade
Bairro popular
Estacionamento
GRÁTIS
  • Plaza Tunjungan710 m
  • Tugu Pahlawan1,51 km
  • Gereja Katolik Kepanjen1,97 km
  • Parque Bungkul3,15 km
  • Museu de Sempoerna3,21 km
  • Praça da cidade de Surabaya3,89 km
  • Templo Sanggar Agung7,22 km
  • Ponte Suramadu8,59 km
  • Mesquita Al Akbar8,8 km
  • Parque Aquático Ciputra11,58 km
  • Wi-Fi gratuito

    JW Marriott Hotel Surabaya

    Jl. Embong Malang 85-89, Centro de Subaraya, Surabaya, Indonésia, 192, 60261 - NO MAPA

    Não deixe escapar!

    8 viajantes reservaram hoje.

    Pequeno-almoço fantástico
    94% menções positivas
    Excecional serviço
    Avaliado com 9,0 pelo serviço
    Excecional reputação
    90% recomendariam a um amigo
    Excelente limpeza
    Avaliado com 8,9 pela limpeza
    • Transfer do aeroporto

    • Localizado no coração de Surabaya

    • Câmbio monetário

    • Wi-Fi grátis nos quartos

    • Jacuzzi

    Mais barato do que 86% das propriedades em Surabaya nas últimas 24 horasComparado com 1726 propriedades em Surabaya para várias datas
    Qualidade-preço8,5
    Distância até ao centro da cidade0.0 Km
    Avaliação da localização9,0
    Aeroporto mais próximoAeroporto Internacional Juanda (SUB)
    Distância até ao aeroporto14,5 km

    Quartos disponíveis em JW Marriott Hotel Surabaya

    8,8
    Excelente
    Conforto e qualidade do quarto
    Quarto Deluxe Executivo - Acesso ao lounge Executivo incluído (Executive Deluxe, Executive lounge access, Guest room)
    Quarto Deluxe Executivo - Acesso ao lounge Executivo incluído (Executive Deluxe, Executive lounge access, Guest room)
    ...
    • Tamanho: 42 m²
    • Vista: Piscina
    • 2 camas de casal ou 1 cama ...
    Selecione as datas para ver os preços
    Estúdio Executivo - Acesso ao lounge Executivo incluído (Executive Studio, Executive lounge access, Larger Guest room)
    Estúdio Executivo - Acesso ao lounge Executivo incluído (Executive Studio, Executive lounge access, Larger Guest room)
    ...
    • Tamanho: 48 m²
    • Vista: Cidade
    • 1 cama King-size
    Selecione as datas para ver os preços
    Suite com 1 quarto com cama King-size - Acesso ao lounge Executivo incluído (One Bedroom Suite, Executive lounge access, 1 King)
    Suite com 1 quarto com cama King-size - Acesso ao lounge Executivo incluído (One Bedroom Suite, Executive lounge access, 1 King)
    ...
    • Tamanho: 86 m²
    • Vista: Cidade
    • 1 cama King-size
    Selecione as datas para ver os preços
    Two Bedroom Suite, Executive lounge access, City view
    Two Bedroom Suite, Executive lounge access, City view
    ...
    • Tamanho: 128 m²
    • Vista: Cidade
    • 1 cama King-size & 2 camas ...
    Selecione as datas para ver os preços
    Suite Presidencial com vista para a cidade - Acesso ao lounge Executivo incluído (PRESIDENTIAL SUITE, Executive lounge access, City view)
    Suite Presidencial com vista para a cidade - Acesso ao lounge Executivo incluído (PRESIDENTIAL SUITE, Executive lounge access, City view)
    ...
    • Vista: Cidade
    • Varanda/terraço
    • 1 cama King-size
    Selecione as datas para ver os preços
    Chairman Suite, Executive lounge access, City view, Balcony
    Chairman Suite, Executive lounge access, City view, Balcony
    ...
    • Vista: Cidade
    • Varanda/terraço
    • 1 cama King-size
    Selecione as datas para ver os preços
    Studio, Larger Guest room, 1 King, City view, Corner room
    Studio, Larger Guest room, 1 King, City view, Corner room
    ...
    • Tamanho: 48 m²
    • Vista: Piscina
    • 1 cama King-size
    Selecione as datas para ver os preços
    Deluxe Premium, Guest room, 1 King, City view
    Deluxe Premium, Guest room, 1 King, City view
    ...
    • Tamanho: 42 m²
    • Vista: Piscina
    • 2 camas de casal ou 1 cama ...
    Selecione as datas para ver os preços
    Executive Double Room - Lounge Access
    Executive Double Room - Lounge Access
    ...
    • Tamanho: 42 m²
    • Duche e banheira
    • 1 cama King-size
    Selecione as datas para ver os preços
    Executive Studio - Lounge Access
    Executive Studio - Lounge Access
    ...
    • Tamanho: 48 m²
    • Duche e banheira
    • 1 cama Queen-size
    Selecione as datas para ver os preços
    Ranking da propriedade|Comparado com 1726 propriedades em Surabaya
    Ver todas as classificações
    Avaliação do conforto do quarto
    8.8/10
    Tamanho do quarto
    110 sqm.
    Avaliação da localização
    9.0/10
    Avaliação do serviço
    9.0/10
    Melhor que
    99
    %
    das propriedades em Surabaya
    Maior que
    99
    %
    das propriedades em Surabaya
    Melhor que
    98
    %
    das propriedades em Surabaya
    Melhor que
    98
    %
    das propriedades em Surabaya
    Oferta para Membros Agoda: até 30% de desconto!

    Se entrar na sua conta os preços descem!

    Iniciar sessão
    Mais sobre JW Marriott Hotel Surabaya

    Mais sobre JW Marriott Hotel Surabaya

    Como é a propriedade

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    Caraterísticas mais comentadas

    Pequeno-almoço
    97 comentários
    Serviço de limpeza
    65 comentários
    Refeições
    52 comentários
    Piscina
    21 comentários

    O que oferecem

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    Distâncias e informações essenciais

    As distâncias apresentadas são medidas em linha reta. A distância real de deslocação pode variar.
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    Refeições

    Opções de pequeno-almoço

    Americana
    Asiática
    Continental
    Halal
    Vegetariana

    Restaurantes no local

    The Pavilion Restaurant
    Culinária:Indonésia, Internacional
    Menu:À carta
    Tang Palace Chinese Restaurant
    Culinária:Asiática, Chinesa
    Menu:Bufê
    Vis a Vis French Restaurant
    Culinária:Francesa
    Menu:Bufê
    Imari Japanese Restaurant
    Culinária:Japonesa
    Menu:Bufê

    O que existe nas proximidades

    As distâncias apresentadas são medidas em linha reta. A distância real de deslocação pode variar.
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    Políticas de hóspedes da propriedade

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    Informações úteis

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    Opiniões sobre JW Marriott Hotel Surabaya de hóspedes reais

    Avaliação geral
    8,8
    Excelente
    Com base em 2095 opiniões
    Fornecido por hóspedes verificados de
    Comentários de Agoda (1508)Comentários de Booking.com (587)
    Avaliação na Agoda8,8
    /
    10
    Limpeza8,9
    Instalações8,8
    Localização9,0
    Qualidade e conforto do quarto8,8
    Atendimento9,0
    Qualidade-preço8,5
    Avaliação acima da média em Surabaya
    Avaliação
    9+ Excecional (508)
    8-9 Excelente (221)
    7-8 Muito Bom (260)
    6-7 Bom (54)
    <6 Abaixo das expetativas (48)
    Altura do ano
    Mar. - Mai. (241)
    Jun. - Ago. (273)
    Set. - Nov. (315)
    Dez. - Fev. (262)
    Todos os tipos de viajantes (1508)
    Todos os tipos de quartos
    Todos os idiomas

    Ver comentários que mencionam 

    A mostrar 1091 opiniões de hóspedes verificados
    12345
    9,3
    Excecional
    John, Portugal
    Viajantes Individuais
    Estadia de 3 noites em abril de 2011

    Excelente hotel simpatia e qualidade”

    Profissionalismo e simpatia do pessoal

    Hotel de excelente qualidade, muito bem situado e com pessoal muito atencioso e altamente profissional. Espaço envolvente muito agradável que permite óptimos momentos de descanso e lazer bem no centro da cidade.

    Avaliado a 27 abril 2011
    8,0
    Excelente
    Alvin, Indonésia
    Família com criança pequena
    Deluxe Premium, Guest room, 1 King, City view
    Estadia de 1 noite em junho de 2019

    nice”

    nice place, near plaza tunjungan, but the parking space is terrible, very hot, not enough place for guest cars. the other thing is good

    Avaliado a 22 julho 2019
    6,4
    Bom
    Yuntakari, Estados Unidos da América
    Família com criança
    Deluxe Premium, Guest room, 1 King, City view
    Estadia de 2 noites em julho de 2019

    Definitely not 5 stars”

    I was staying here at JW Marriott recently for 2 nights, July 6 and July 7. The hotel in my opinion is not deserving to get 5 starts rating. First too many mosquito in Hotel lobby that make us all uncomfortable to relax and speaking with friends in Lobby areas. The breakfast buffet was overflow and they put me in the lobby instead of inside their dining room. our server has almost never coming to fill up our coffee and tea and hardly cleaning our plates that stacked in our table. Food is just average nothing special and taste is just ok.

    Avaliado a 09 julho 2019
    10,0
    Excecional
    Bee, Singapura
    Casal
    Deluxe Premium, Guest room, 1 King, City view
    Estadia de 1 noite em abril de 2019

    Good hotel with fantastic location”

    Security of the hotel is high and the staff were all nice and helpful. Appreciate the concierge staff for walking us out of the hotel to show us the direction to the ATM. :):) The room was huge and generally clean. Although we would much appreciate a cleaner shower head. Pillow were on the soft side too. But generally we still had a fantastic stay, and the breakfast was great!

    Avaliado a 22 abril 2019
    10,0
    Excecional
    Chloe, Malásia
    Grupo
    Deluxe Premium, Guest room, 1 King, City view
    Estadia de 1 noite em julho de 2019

    Great ”

    Staff are friendly and walking distance to the shopping malls and mart... Like this so much

    Avaliado a 03 julho 2019
    10,0
    Excecional
    Nor, Malásia
    Casal
    Quarto King Deluxe com Vista Cidade
    Estadia de 5 noites em fevereiro de 2019

    superb”

    location is a few minutes walk from tunjungan mall, but there's also free shuttle service every hour if you are lazy to walk. the room is very good size, classic style and well maintained, nice deco and layout. the dressing gown is very comfortable. the bathroom is also large enough, i could spend hours under the rain-shower. the gym is very well equipped and has very large changing room, steam room and sauna. we took the room without breakfast as we prefer to check out the local breakfast around. will definitely stay in this hotel again if the price point is within our budget.

    Avaliado a 06 fevereiro 2019
    8,0
    Excelente
    johanes, Austrália
    Casal
    Quarto King Deluxe com Vista Cidade
    Estadia de 2 noites em janeiro de 2019

    Muito bom”

    Centrally located in Surabaya CBD, not attached to TP shopping center, but there is shuttle bus everyhour from and to TP. Facilities are excellent, small swimming pool, attached to smoking area. The room is nice and well equipt but the pillow is soft and soggy. Order in room breakfast, bit slow but very well presented and tasty. Bar is the greatest disappointment, smokers are allowed to sit inside the fully AC room (big surprise for me considering Marriot international reputation, even smaller hotel in Indonesia already adapt not to smoke policy inside AC room and has allocated smoking area), slow service, "had to be reminded" 2 for order and at the end, over charged with food that we did not order. Apart from that the staff are freindly and helpful.

    Avaliado a 31 janeiro 2019
    9,6
    Excecional
    Fakhruddin, Malásia
    Viajantes Individuais
    Deluxe Premium, Guest room, 1 King, City view
    Estadia de 2 noites em outubro de 2018

    Great location, worth every penny”

    It’s located nearby Tunjungan Plaza by 5 to 7 minutes of walking distance. There were lots of restaurant and mini market nearby this area so it was so convenient for me. Easy to get GrabCar or GrabBike. Check-in and check-out processes were super fast. Everyone speaks English very well. Room was massive. I requested for a non-smoking room, unfortunately it was full house and I was given a smoking room. However the room I had was great and there was no smell of cigarettes at all. Breakfast were good, perhaps need to widen the range of food. Taste wise, absolutely fantastic. I love the herb drink so much! Walking distance to other attractions such as Majapahit Hotel (one of the oldest hotel in town), Genteng Kali (at the back of Majapahit Hotel and a place to find local cuisines, souvenirs or fabrics) and Surabaya Museum. Overall this is great hotel at reasonable price.

    Avaliado a 26 outubro 2018
    8,0
    Excelente
    Ardityo, Indonésia
    Família com criança pequena
    Deluxe Premium, Guest room, 1 King, City view
    Estadia de 1 noite em junho de 2019

    Great hotel”

    Great location, excellent staff, facilities , great breakfast....

    Avaliado a 16 junho 2019
    10,0
    Excecional
    Glenn, Austrália
    Casal
    Quarto King Deluxe com Vista Cidade
    Estadia de 4 noites em agosto de 2018

    Amazing Luxurious Hotel”

    We spent 4 nights staying at JW Marriott in Surabaya and loved every minute of it. The friendly, professional staff, the spacious comfy room with great views and the great location made us wish we could stay longer.

    Avaliado a 27 agosto 2018
    10,0
    Excecional
    Eddy, Indonésia
    Grupo
    Quarto King Deluxe com Vista Cidade
    Estadia de 1 noite em junho de 2018

    Hotel ramah untuk keluarga”

    Breakfast sangat bervariasi dan enak. Kami berpergian dengan orang tua yang tidak bisa jalan cepat dan beberapa anak kecil, dan staff yang bertugas sangat ramah dan helpful. Lokasi hotel strategis. Kamar bersih dan nyaman. Will be back for sure..

    Avaliado a 16 junho 2018
    8,0
    Excelente
    Gerhard, Hong Kong
    Casal
    Deluxe Premium, Guest room, 1 King, City view
    Estadia de 4 noites em fevereiro de 2018

    Good - but very noisy..”

    Definitely not recommendable for people sensitive to noise. Isolation of the building is not state of the art. Very noisy doors and you here everything from the neighbor rooms and the floors above you. At 03:30 in the morning the muezzins around the hotel send their prayers in the air. The windows have no acoustic isolation... But staff is very nice, polite and caretaking. Breakfast is great.

    Avaliado a 20 fevereiro 2018
    8,0
    Excelente
    Dhany, Indonésia
    Família com criança
    Deluxe Premium, Guest room, 1 King, City view
    Estadia de 1 noite em outubro de 2017

    5 Star Hotel with Best Restaurant In Surabaya”

    Upscale 5-star Hotel in Surabaya. Was recently renovated. Love the new, revamp rooms. It has the modern & luxurious touch. The Hotel Dining is the BEST in Surabaya. -Tang Palace (Chinese) has the best upscale Dim Sum in Surabaya. The Chinese food here is also nice. -Imari (Japanese) is my favourite Japanese Fine Dining. The Beef Wagyu Fusion by Chef Gadung, Lobster Teppanyaki, Salmon Belly Sashimi and Seafood Teisoku are some of my favourite Menu. Tips: If you come in gorup choose the Tatami setting. -Vis A Vis is France Fine Dining with good steak. -The Pavilion Buffet Breakfast, Buffet Lunch/ Dinner is also OK

    Avaliado a 04 fevereiro 2018
    10,0
    Excecional
    Amarindra, Indonésia
    Viajantes em Negócios
    Deluxe Premium, Guest room, 1 King, City view
    Estadia de 1 noite em julho de 2017

    I love it”

    Pelayanan staffnya ramah, ada welcome towel disamping drinknya (which is very important buat tamu yg jet lag seperti saya) water pressure kamar mandi steady bgt, temperaturnya juga ga naik turun. Worth it-lah hotelnya sebagai business trveler setelah seharian kerja akhirnya bisa pulang ke hotel yg nyaman is money well spend.

    Avaliado a 14 julho 2017
    8,8
    Excelente
    Joshua, Indonésia
    Família com criança pequena
    Deluxe Premium, Guest room, 1 King, City view
    Estadia de 4 noites em abril de 2017

    Excelente”

    The first room I stayed hadproblems with the aircondition, it was hot and made my daughter sweats. And called the room service and had it cleaned, still made my daughter sweats, and i complained to transfer to another room, which colder... but on the second room, had a smell coming from the toilets, and had an engineer checked on it, but still smells...Hope in the future the hotel will check and look for the problems.

    Avaliado a 03 maio 2017
    10,0
    Excecional
    Leni, Indonésia
    Família com criança
    Studio, Larger Guest room, 1 King, City view, Corner room
    Estadia de 1 noite em abril de 2017

    Recommended”

    Good location, just across the famous Rawon Setan (spicy hot beef black soup), minutes to Bebek Sinjay, approx. 15 minutes to Cathedral, 30 mins from airport. Stayed in Studio room, it's spacious and the city view was awesome. Service is excellent. Breakfast is good. High standard safety. Will definitely come back.

    Avaliado a 16 abril 2017
    8,0
    Excelente
    William, Indonésia
    Família com criança pequena
    Studio, Larger Guest room, 1 King, City view, Corner room
    Estadia de 2 noites em dezembro de 2016

    Friendly staff, comfortable room, various and nice breakfast, poor shuttle bus”

    Friendly staff, comfortable room, various and nice breakfast, comfortable bed and pillow. However, there is no kids club beside swimming pool for the kids to play and need to add the frequent of the shuttle bus to/from hotel and Tunjungan Plaza, especially during high season like year end holiday. Bus capacity is small and a lot hotel guest are going to Tunjungan Plaza, hence waiting period is long. Also no queing line at the hotel and at Tunjungan Plaza, so everybody chasing the mini bus to get a seat even it hasn't fully stop yet.

    Avaliado a 03 janeiro 2017
    8,8
    Excelente
    ROHAIZAD, Malásia
    Grupo
    Deluxe Premium, Guest room, 1 King, City view
    Estadia de 3 noites em outubro de 2016

    5 Star treatment”

    The best thing about this hotel is the all round friendly and helpful staff. The decor and furniture in the room leans towards a old-fashioned and classic look with wood cabinets/closets. The bed was a bit too soft for me. The lobby was impressive with a nice lounge with furnished with comfortable chairs. There were beautiful antiques ceramics from China and Japan in glass cases. Downsides : The main road in front of the hotel is nearly impossible to cross on foot because there are too many cars even up to 11.00 pm. Another downside is the dinner (twice) I had at the Pavilion restaurant. The dishes were disappointing as they were not tasty.

    Avaliado a 20 novembro 2016
    8,0
    Excelente
    Xianguang, Austrália
    Viajantes em Negócios
    Studio, Larger Guest room, 1 King, City view, Corner room
    Estadia de 1 noite em novembro de 2016

    Go and experience it”

    I am quite impressed by the staff's hospitality, especially one working at the its Chinese restaurant on 13th Nov. She is promoting the Hotel's business, seems to have a great passion for it. She needs a reward but I did not catch her name, unfortunately.

    Avaliado a 16 novembro 2016
    8,4
    Excelente
    yanindya, Indonésia
    Casal
    Deluxe Premium, Guest room, 1 King, City view
    Estadia de 1 noite em setembro de 2016

    good located 5 star hotel”

    My activities was around the city, and this hotel is just about in the center. There is a car-free day program on Sunday at about 5 mins walk from the hotel. A good chance to sight seeing and look for what the locals do on week end. Hotel facilities are standard 5-stars hotel. So, no complaints on that part.

    Avaliado a 23 setembro 2016
    12345

    Opiniões sobre JW Marriott Hotel Surabaya de hóspedes reais

    Avaliação geral
    8,8
    Excelente
    Com base em 2095 opiniões
    Fornecido por hóspedes verificados de
    Comentários de Agoda (1508)Comentários de Booking.com (587)
    Avaliação na Agoda8,8
    /
    10
    Limpeza8,9
    Instalações8,8
    Localização9,0
    Qualidade e conforto do quarto8,8
    Atendimento9,0
    Qualidade-preço8,5
    Avaliação acima da média em Surabaya
    Avaliação
    9+ Excecional (508)
    8-9 Excelente (221)
    7-8 Muito Bom (260)
    6-7 Bom (54)
    <6 Abaixo das expetativas (48)
    Altura do ano
    Mar. - Mai. (241)
    Jun. - Ago. (273)
    Set. - Nov. (315)
    Dez. - Fev. (262)
    Todos os tipos de viajantes (1508)
    Todos os tipos de quartos
    Todos os idiomas

    Ver comentários que mencionam 

    A mostrar 1091 opiniões de hóspedes verificados
    12345
    9,3
    Excecional
    John, Portugal
    Viajantes Individuais
    Estadia de 3 noites em abril de 2011

    Excelente hotel simpatia e qualidade”

    Profissionalismo e simpatia do pessoal

    Hotel de excelente qualidade, muito bem situado e com pessoal muito atencioso e altamente profissional. Espaço envolvente muito agradável que permite óptimos momentos de descanso e lazer bem no centro da cidade.

    Avaliado a 27 abril 2011
    8,0
    Excelente
    Alvin, Indonésia
    Família com criança pequena
    Deluxe Premium, Guest room, 1 King, City view
    Estadia de 1 noite em junho de 2019

    nice”

    nice place, near plaza tunjungan, but the parking space is terrible, very hot, not enough place for guest cars. the other thing is good

    Avaliado a 22 julho 2019
    6,4
    Bom
    Yuntakari, Estados Unidos da América
    Família com criança
    Deluxe Premium, Guest room, 1 King, City view
    Estadia de 2 noites em julho de 2019

    Definitely not 5 stars”

    I was staying here at JW Marriott recently for 2 nights, July 6 and July 7. The hotel in my opinion is not deserving to get 5 starts rating. First too many mosquito in Hotel lobby that make us all uncomfortable to relax and speaking with friends in Lobby areas. The breakfast buffet was overflow and they put me in the lobby instead of inside their dining room. our server has almost never coming to fill up our coffee and tea and hardly cleaning our plates that stacked in our table. Food is just average nothing special and taste is just ok.

    Avaliado a 09 julho 2019
    10,0
    Excecional
    Bee, Singapura
    Casal
    Deluxe Premium, Guest room, 1 King, City view
    Estadia de 1 noite em abril de 2019

    Good hotel with fantastic location”

    Security of the hotel is high and the staff were all nice and helpful. Appreciate the concierge staff for walking us out of the hotel to show us the direction to the ATM. :):) The room was huge and generally clean. Although we would much appreciate a cleaner shower head. Pillow were on the soft side too. But generally we still had a fantastic stay, and the breakfast was great!

    Avaliado a 22 abril 2019
    10,0
    Excecional
    Chloe, Malásia
    Grupo
    Deluxe Premium, Guest room, 1 King, City view
    Estadia de 1 noite em julho de 2019

    Great ”

    Staff are friendly and walking distance to the shopping malls and mart... Like this so much

    Avaliado a 03 julho 2019
    10,0
    Excecional
    Nor, Malásia
    Casal
    Quarto King Deluxe com Vista Cidade
    Estadia de 5 noites em fevereiro de 2019

    superb”

    location is a few minutes walk from tunjungan mall, but there's also free shuttle service every hour if you are lazy to walk. the room is very good size, classic style and well maintained, nice deco and layout. the dressing gown is very comfortable. the bathroom is also large enough, i could spend hours under the rain-shower. the gym is very well equipped and has very large changing room, steam room and sauna. we took the room without breakfast as we prefer to check out the local breakfast around. will definitely stay in this hotel again if the price point is within our budget.

    Avaliado a 06 fevereiro 2019
    8,0
    Excelente
    johanes, Austrália
    Casal
    Quarto King Deluxe com Vista Cidade
    Estadia de 2 noites em janeiro de 2019

    Muito bom”

    Centrally located in Surabaya CBD, not attached to TP shopping center, but there is shuttle bus everyhour from and to TP. Facilities are excellent, small swimming pool, attached to smoking area. The room is nice and well equipt but the pillow is soft and soggy. Order in room breakfast, bit slow but very well presented and tasty. Bar is the greatest disappointment, smokers are allowed to sit inside the fully AC room (big surprise for me considering Marriot international reputation, even smaller hotel in Indonesia already adapt not to smoke policy inside AC room and has allocated smoking area), slow service, "had to be reminded" 2 for order and at the end, over charged with food that we did not order. Apart from that the staff are freindly and helpful.

    Avaliado a 31 janeiro 2019
    9,6
    Excecional
    Fakhruddin, Malásia
    Viajantes Individuais
    Deluxe Premium, Guest room, 1 King, City view
    Estadia de 2 noites em outubro de 2018

    Great location, worth every penny”

    It’s located nearby Tunjungan Plaza by 5 to 7 minutes of walking distance. There were lots of restaurant and mini market nearby this area so it was so convenient for me. Easy to get GrabCar or GrabBike. Check-in and check-out processes were super fast. Everyone speaks English very well. Room was massive. I requested for a non-smoking room, unfortunately it was full house and I was given a smoking room. However the room I had was great and there was no smell of cigarettes at all. Breakfast were good, perhaps need to widen the range of food. Taste wise, absolutely fantastic. I love the herb drink so much! Walking distance to other attractions such as Majapahit Hotel (one of the oldest hotel in town), Genteng Kali (at the back of Majapahit Hotel and a place to find local cuisines, souvenirs or fabrics) and Surabaya Museum. Overall this is great hotel at reasonable price.

    Avaliado a 26 outubro 2018
    8,0
    Excelente
    Ardityo, Indonésia
    Família com criança pequena
    Deluxe Premium, Guest room, 1 King, City view
    Estadia de 1 noite em junho de 2019

    Great hotel”

    Great location, excellent staff, facilities , great breakfast....

    Avaliado a 16 junho 2019
    10,0
    Excecional
    Glenn, Austrália
    Casal
    Quarto King Deluxe com Vista Cidade
    Estadia de 4 noites em agosto de 2018

    Amazing Luxurious Hotel”

    We spent 4 nights staying at JW Marriott in Surabaya and loved every minute of it. The friendly, professional staff, the spacious comfy room with great views and the great location made us wish we could stay longer.

    Avaliado a 27 agosto 2018
    10,0
    Excecional
    Eddy, Indonésia
    Grupo
    Quarto King Deluxe com Vista Cidade
    Estadia de 1 noite em junho de 2018

    Hotel ramah untuk keluarga”

    Breakfast sangat bervariasi dan enak. Kami berpergian dengan orang tua yang tidak bisa jalan cepat dan beberapa anak kecil, dan staff yang bertugas sangat ramah dan helpful. Lokasi hotel strategis. Kamar bersih dan nyaman. Will be back for sure..

    Avaliado a 16 junho 2018
    8,0
    Excelente
    Gerhard, Hong Kong
    Casal
    Deluxe Premium, Guest room, 1 King, City view
    Estadia de 4 noites em fevereiro de 2018

    Good - but very noisy..”

    Definitely not recommendable for people sensitive to noise. Isolation of the building is not state of the art. Very noisy doors and you here everything from the neighbor rooms and the floors above you. At 03:30 in the morning the muezzins around the hotel send their prayers in the air. The windows have no acoustic isolation... But staff is very nice, polite and caretaking. Breakfast is great.

    Avaliado a 20 fevereiro 2018
    8,0
    Excelente
    Dhany, Indonésia
    Família com criança
    Deluxe Premium, Guest room, 1 King, City view
    Estadia de 1 noite em outubro de 2017

    5 Star Hotel with Best Restaurant In Surabaya”

    Upscale 5-star Hotel in Surabaya. Was recently renovated. Love the new, revamp rooms. It has the modern & luxurious touch. The Hotel Dining is the BEST in Surabaya. -Tang Palace (Chinese) has the best upscale Dim Sum in Surabaya. The Chinese food here is also nice. -Imari (Japanese) is my favourite Japanese Fine Dining. The Beef Wagyu Fusion by Chef Gadung, Lobster Teppanyaki, Salmon Belly Sashimi and Seafood Teisoku are some of my favourite Menu. Tips: If you come in gorup choose the Tatami setting. -Vis A Vis is France Fine Dining with good steak. -The Pavilion Buffet Breakfast, Buffet Lunch/ Dinner is also OK

    Avaliado a 04 fevereiro 2018
    10,0
    Excecional
    Amarindra, Indonésia
    Viajantes em Negócios
    Deluxe Premium, Guest room, 1 King, City view
    Estadia de 1 noite em julho de 2017

    I love it”

    Pelayanan staffnya ramah, ada welcome towel disamping drinknya (which is very important buat tamu yg jet lag seperti saya) water pressure kamar mandi steady bgt, temperaturnya juga ga naik turun. Worth it-lah hotelnya sebagai business trveler setelah seharian kerja akhirnya bisa pulang ke hotel yg nyaman is money well spend.

    Avaliado a 14 julho 2017
    8,8
    Excelente
    Joshua, Indonésia
    Família com criança pequena
    Deluxe Premium, Guest room, 1 King, City view
    Estadia de 4 noites em abril de 2017

    Excelente”

    The first room I stayed hadproblems with the aircondition, it was hot and made my daughter sweats. And called the room service and had it cleaned, still made my daughter sweats, and i complained to transfer to another room, which colder... but on the second room, had a smell coming from the toilets, and had an engineer checked on it, but still smells...Hope in the future the hotel will check and look for the problems.

    Avaliado a 03 maio 2017
    10,0
    Excecional
    Leni, Indonésia
    Família com criança
    Studio, Larger Guest room, 1 King, City view, Corner room
    Estadia de 1 noite em abril de 2017

    Recommended”

    Good location, just across the famous Rawon Setan (spicy hot beef black soup), minutes to Bebek Sinjay, approx. 15 minutes to Cathedral, 30 mins from airport. Stayed in Studio room, it's spacious and the city view was awesome. Service is excellent. Breakfast is good. High standard safety. Will definitely come back.

    Avaliado a 16 abril 2017
    8,0
    Excelente
    William, Indonésia
    Família com criança pequena
    Studio, Larger Guest room, 1 King, City view, Corner room
    Estadia de 2 noites em dezembro de 2016

    Friendly staff, comfortable room, various and nice breakfast, poor shuttle bus”

    Friendly staff, comfortable room, various and nice breakfast, comfortable bed and pillow. However, there is no kids club beside swimming pool for the kids to play and need to add the frequent of the shuttle bus to/from hotel and Tunjungan Plaza, especially during high season like year end holiday. Bus capacity is small and a lot hotel guest are going to Tunjungan Plaza, hence waiting period is long. Also no queing line at the hotel and at Tunjungan Plaza, so everybody chasing the mini bus to get a seat even it hasn't fully stop yet.

    Avaliado a 03 janeiro 2017
    8,8
    Excelente
    ROHAIZAD, Malásia
    Grupo
    Deluxe Premium, Guest room, 1 King, City view
    Estadia de 3 noites em outubro de 2016

    5 Star treatment”

    The best thing about this hotel is the all round friendly and helpful staff. The decor and furniture in the room leans towards a old-fashioned and classic look with wood cabinets/closets. The bed was a bit too soft for me. The lobby was impressive with a nice lounge with furnished with comfortable chairs. There were beautiful antiques ceramics from China and Japan in glass cases. Downsides : The main road in front of the hotel is nearly impossible to cross on foot because there are too many cars even up to 11.00 pm. Another downside is the dinner (twice) I had at the Pavilion restaurant. The dishes were disappointing as they were not tasty.

    Avaliado a 20 novembro 2016
    8,0
    Excelente
    Xianguang, Austrália
    Viajantes em Negócios
    Studio, Larger Guest room, 1 King, City view, Corner room
    Estadia de 1 noite em novembro de 2016

    Go and experience it”

    I am quite impressed by the staff's hospitality, especially one working at the its Chinese restaurant on 13th Nov. She is promoting the Hotel's business, seems to have a great passion for it. She needs a reward but I did not catch her name, unfortunately.

    Avaliado a 16 novembro 2016
    8,4
    Excelente
    yanindya, Indonésia
    Casal
    Deluxe Premium, Guest room, 1 King, City view
    Estadia de 1 noite em setembro de 2016

    good located 5 star hotel”

    My activities was around the city, and this hotel is just about in the center. There is a car-free day program on Sunday at about 5 mins walk from the hotel. A good chance to sight seeing and look for what the locals do on week end. Hotel facilities are standard 5-stars hotel. So, no complaints on that part.

    Avaliado a 23 setembro 2016
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    JW Marriott Hotel Surabaya
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    • Localização incrível
    • Plaza Tunjungan
    • Pasar Turi Train Station fica a 1.25 km