Kempinski Seychelles Resort
Kempinski Seychelles Resort
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Quarto com vista para a colina - Varanda Kempinski Seychelles Resort
Quarto com vista para a colina - Varanda
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Lobby Kempinski Seychelles Resort
Lobby
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Lobby Kempinski Seychelles Resort
Lobby
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Vista Interior Kempinski Seychelles Resort
Vista Interior
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NO MAPA Kempinski Seychelles Resort
NO MAPA
Excelente
Localização
8,0
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Kempinski Seychelles Resort

Localização excelente
Excelente
Com base em 159 opiniõesVeja o que os hóspedes disseram
8,3
/
10
Soberbo limpeza
9,0
96% dos hóspedes recomendariam a um amigo
Qualidade-preço7,6
Distância até ao centro da cidade32.0 km
Avaliação da localização8,0
Aeroporto mais próximoAeroporto Internacional Mahe - Seychelles (SEZ)
Distância até ao aeroporto10,2 km
  • Transfer do aeroporto

  • praia privada

  • câmbio

  • wi-fi grátis nos quartos

Opções de quartos
8,8
Excelente
Conforto e qualidade do quarto
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Quarto Jardim com Vista Mar  (Garden Room with Sea View)
Quarto Jardim com Vista Mar (Garden Room with Sea View)
...
  • Tamanho: 46 m²/495 ft²
  • Vista: Praia
  • 1 cama de casal
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Quarto Jardim com Vista Mar  (Garden Room with Sea View)
Quarto Jardim com Vista Mar (Garden Room with Sea View)
...
  • Tamanho: 46 m²/495 ft²
  • Duche
  • 1 cama Super King-size ou 2...
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Quarto Duplo com vista para o mar (Double Room with Sea View)
Quarto Duplo com vista para o mar (Double Room with Sea View)
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  • Tamanho: 46 m²/495 ft²
  • varanda/terraço
  • 1 cama Super King-size ou 2...
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Quarto com vista para o mar (Sea View Room)
Quarto com vista para o mar (Sea View Room)
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  • Tamanho: 46 m²/495 ft²
  • Vista: Mar
  • 1 cama de casal
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Quarto com vista para a colina (Hill View Room)
Quarto com vista para a colina (Hill View Room)
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  • Tamanho: 46 m²/495 ft²
  • Vista: Natureza
  • 2 camas individuais ou 1 ca...
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Individual com Vista para o jardim (Single Garden View)
Individual com Vista para o jardim (Single Garden View)
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  • Tamanho: 46 m²/495 ft²
  • varanda/terraço
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Duplo 1 Ou 2 Camas Em Frente À Praia (Double Or Twin Beach Front)
Duplo 1 Ou 2 Camas Em Frente À Praia (Double Or Twin Beach Front)
...
  • Tamanho: 46 m²/495 ft²
  • varanda/terraço
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Individual Vista Para A Montanha (Single Mountain View)
Individual Vista Para A Montanha (Single Mountain View)
...
  • Tamanho: 46 m²/495 ft²
  • varanda/terraço
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Single vista de Mar (Single Sea View)
Single vista de Mar (Single Sea View)
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  • Tamanho: 46 m²/495 ft²
  • varanda/terraço
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Suite com 1 Quarto e Vista Colina (One Bedroom Hill View Suite)
Suite com 1 Quarto e Vista Colina (One Bedroom Hill View Suite)
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  • Tamanho: 80 m²/861 ft²
  • Duche
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Opiniões de hóspedes verificados

Comentários de Agoda (159)Comentários de Booking.com (447)
Limpeza9,0
Instalações8,6
Localização8,0
Qualidade e conforto do quarto8,8
Atendimento8,7
Qualidade-preço7,6
Fornecido por hóspedes verificados de Agoda
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Tipo de quarto
Quarto com vista para a colina
Quarto Jardim com Vista Mar
Quarto com vista para o mar
A mostrar 130 opiniões de hóspedes verificados
12345
9,6
Soberbo
Richard, Reino Unido
Casal
Quarto Duplo com vista para o mar
Estadia de 7 noites em setembro de 2018
Soberbo”
Beautiful location, excellent restaurants, friendly staff, comfortsble room, good WiFi, Beach slightly exposed to prevailing wind, rocky in places. Unclear tipping policy. Bill showed service included yet invited further tipping.
Avaliado a 11 outubro 2018
10,0
Soberbo
Rudolf, Suíça
Casal
Quarto Jardim com Vista Mar
Estadia de 6 noites em setembro de 2018
Very efficient and friendly staff, pristine location, Outstanding service and food at the windsound ”
Very efficient and most friendly restaurant at the windsound restaurant. Superbely groomed gardens, beach service superb. Kempinski is the place to be in Mahé, if you are looking for relaxed luxury without having to pay a week’s salary for it!
Avaliado a 01 outubro 2018
Dear Rudolf, Thank you for sharing such a glowing review of our hotel. I am so glad you enjoyed your stay with us and appreciated our pristine location. Our location, in the south of the island, is far more exclusive than some of the more populated areas in the North and our beaches are generally much quieter and the area is more peaceful. I am glad that you felt so well taken care of by our friendly team members, and that you enjoyed our offerings from Windsong Beach Restaurant. This beachside dining venue is a true favourite with our guests, who enjoy the relaxed al fresco set-up and proximity to the ocean. I do hope that it is not too long until we are able to welcome you back to our hotel. Happy travels! Best regards, Masami Egami General Manager
Respondeu 08 outubro 2018
Kempinski Seychelles Resort
8,0
Excelente
Lothar, Alemanha
Casal
Quarto com vista para a colina
Estadia de 3 noites em junho de 2018
Nice hotel and nice pool”
And the downside no bathtubs in most rooms. In a resort like that in that pricerange i expect that. Also if only one showing up for Pilates or so, they just cancel it. But otherwise a well managed good resort !
Avaliado a 01 julho 2018
Dear Lothar Thank you for taking the time to share your positive experience of our hotel. I'm so glad you enjoyed your stay in our exclusive corner of paradise. Kempinski Seychelles Resort Baie Lazare really is an excellent destination for travellers that enjoy spending time in the water. The temperature is warm enough to swim all year round and, if ever you tire of swimming or snorkelling in the crystal-clear ocean, we have an Olympic-length swimming pool where you can cool off or burn some energy swimming laps. Thank you for your feedback regarding the bathtubs in our guestrooms. Kindly note that some of our guestrooms are fitted with bathtubs and guests are invited to request one of these rooms in advance. Our dedicated Guest Services team are available 24 hours a day to assist our guests and would have been delighted to arrange a room with a bathtub for you. I hope that one day we can welcome you back to the Seychelles. Best regards, Masami Egami, General Manager
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Kempinski Seychelles Resort
3,6
Meghan, Estados Unidos da América
Casal
Quarto com vista para a colina
Estadia de 1 noite em março de 2018
Disappointing value for money and representation of the Kempinski brand.”
Overall, we found the Seychelles to be very poor value for money. On our last night we decided to splurge at the Kempinski hoping for a bit of luxury on the last evening. For the price we paid we were incredibly disappointed. The facility needs a facelift, and the rooms were not cleaned to the standard you would expect. The only thing notable was the quality of the food- whilst still a disappointment (the entire Seychelles was a disappointment from a food standpoint)- it was significantly better than anywhere else we tried.
Avaliado a 18 março 2018
Dear Meghan, Thank you for taking the time to share this very honest review. We always welcome feedback from our guests (whether it is positive or negative), as this is the best way for us to improve our service. Thank you for your positive comments about our cuisine. A passion for food and produce is an earmark of the Kempinski brand, and our search for quality, authenticity and flavourful ingredients is never-ending. We take great pride in the premium dining options available at Kempinski Seychelles Resort Baie Lazare and are delighted to hear that you enjoyed them too. I was sorry that you were not better satisfied with our facilities and the cleanliness of your room. I will certainly share your observations with the rest of the team and use them to bring our product in line with our guests’ five-star and brand expectations. I sincerely hope that one day we can welcome you back to the Seychelles and back to our hotel. Best regards, Masami Egami General Manager
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Kempinski Seychelles Resort
10,0
Soberbo
Rohit, Índia
Casal
Quarto Jardim com Vista Mar
Estadia de 3 noites em novembro de 2017
Best for honeymoon couple”
Bit expensive, but you dont need to go out of this property for 2-3 days. You can have all the fun at one place
Avaliado a 14 janeiro 2018
Dear Rohit, Thank you for sharing this positive review of our hotel and for choosing to share your honeymoon with us. I was pleased to learn that we were able to make your stay with us every bit as special as the two of you deserved. Our beachfront paradise is an ideal location for couples and honeymooners, as we offer a private haven for romantics at heart who enjoy quiet beaches and unspoiled nature, away from the crowds. I do hope that one day we can welcome you and your wife back to the Seychelles and back to our hotel. Happy travels through all of your future adventures together. Best regards, Masami Egami General Manager
Respondeu 23 janeiro 2018
Kempinski Seychelles Resort
9,6
Soberbo
Francois, África do Sul
Casal
Quarto com vista para o mar
Estadia de 3 noites em dezembro de 2017
Fun in the sun”
Kempinski is a treat if you can afford it or get a good deal on your stay. The staff are friendly and you feel the love when you walk into the reception area with a complimentary fresh glass of lemon grass and a cooled towel to dab the sweat off your brow. The resort is beautiful and there's a lot of things to do and if you enjoy live music then the bar at the resort is the place to go at night.
Avaliado a 08 janeiro 2018
Dear Francois, Thank you for taking the time to share your positive experience at Kempinski Seychelles Resort Baie Lazare. We always welcome feedback from our guests (whether it is positive or negative), as this is the best way for us to improve our service. We were delighted to learn that, on the whole, you enjoyed your stay with us and would recommend our hotel to fellow travellers. We hope that it is not too long until we are able to welcome you back to the Seychelles and back to Kempinski Seychelles Resort Baie Lazare. Best regards, Masami Egami General Manager
Respondeu 10 janeiro 2018
Kempinski Seychelles Resort
9,6
Soberbo
ibrahim, Emirados Árabes Unidos
Família com criança pequena
Quarto com vista para a colina
Estadia de 6 noites em setembro de 2017
Amazing Location, a part from paradise ”
Firstly, thanks to all Kempinski staff from housekeeping to reception. They are really kind and friendly. The hotel is located in an amazing location. We've stayed there 07-13.09.17, in this period the hotel was so calm. number one hotel for honeymoon and families. Furthermore, breakfasts were very well and fair enough. You can find many kinds of cheese, bread and jams, it was surprised seeing yoghurt and olive there. Besides, the beach is unbelievable, white sand and corals amazing. Just take with you a water shoe to not hurt your feeds. Corals are really sharpy. I highly advise visiting anse soleil beach which is near to the Kempinski. I'm delighted to stay at this hotel with my family. Looking forward to going there again. Mert
Avaliado a 20 setembro 2017
Dear Mr. Ibrahim, Thank you very much for taking the time to share your feedback with us and other travelers. I am delighted to see that you enjoyed your stay with us and sincerely hope that we will have the chance to welcome you back soon on another occasion. Best regards, Masami Egami General Manager
Respondeu 09 novembro 2017
Kempinski Seychelles Resort
7,2
Muito bom
Hussam, Jordânia
Família com criança pequena
Quarto Jardim com Vista Mar
Estadia de 5 noites em março de 2017
Had a decent time”
The resort is beautiful but I had two issues with it. First of all , nothing is close by other than the four seasons so we had to eat there all the time which we eventually got bored from. Secondly, the internet connection was weak in most places which was disappointing. Other than that it was a good experience
Avaliado a 24 março 2017
Dear Mr. Hussam, Thank you very much for your feedback. I am delighted to see that you enjoyed your stay with us. However, I am concerned about your comment regarding the food variety. While there are indeed not many dining options around the hotel, we aim to offer our guests a good variety of food with a daily changing buffet theme every night at Cafe Lazare, a la carte dining at Windsong, fine dining at L'Indochine, Room Service in addition to several private dining options. Of course we also cater to special requests. We usually do not receive frequent remarks on the internet speed so I will look into this with my team to see if we can improve here further. Thank you very much for your comments and thank you for staying with us! Best regards, Masami Egami General Manager
Respondeu 30 abril 2017
Kempinski Seychelles Resort
6,8
Bom
Ankur, Índia
Casal
Quarto com vista para a colina
Estadia de 1 noite em fevereiro de 2017
Sub-standard under-maintained room and pre-checkin inspection not done”
2 of the lights in the room were not working. The flush was leaking, and could be fixed only after numerous complaints and that too at 12.30 in the near the. And just when we felt that all was right, the reading light by the bed wouldn't turn off. We had wrap a towel around it through the night and it was still very bright. We kept getting up every now and then through out the night. Worst part was that dispite complaining several times and visiting the front desk, no action awas taken. At 11.15 we were promised that the problem would be sorted, and if not we'd be shifted to another room. We never got a call back from the front desk and to add insult to injury no one even came to check our room. It was only when we spoke to one of the senior managers that someone showed up at our room to check the problems and offered to shift us to another room and this was at 2.30 pm when we were all ready to go out for our day's plan and it wasn't possible for us to shift at the moment.
Avaliado a 11 fevereiro 2017
Dear Mr. Ankur, Thank you for sharing your experience with us. I am very sorry to hear about the issues with the light in your room. We had investigated this matter and it appears to have been really only a small technical issue so please accept my sincere apologies - this definitely was not the service level we usually provide so I will investigate with my team, why the relevant information had not been communicated more timely. I still hope that you enjoyed your time on the Seychelles and would hope that we have the chance again in the near future, to convince you of our normal service standard. Best regards, Masami Egami General Manager
Respondeu 30 abril 2017
Kempinski Seychelles Resort
9,2
Soberbo
Aniruddha, Índia
Casal
Quarto com vista para o mar
Estadia de 3 noites em janeiro de 2017
Great”
Excellent property
Avaliado a 29 janeiro 2017
Dear Aniruddha, What a great review! I am pleased to see that you enjoyed your stay and hope we will be able to welcome you back one day on another occasion! Best regards, Masami Egami General Manager
Respondeu 30 abril 2017
Kempinski Seychelles Resort
6,0
Philip, Canadá
Casal
Quarto com vista para a colina
Estadia de 2 noites em janeiro de 2017
Disappointing”
The hill view room was more of a view of trees outside of our room. The interior of the room was poorly lit. The beach itself has a lot of rocks and sharp coral. The live entertainment we saw one night was provided by clearly bored locals, who while talented, had no real interest in performing.
Avaliado a 13 janeiro 2017
Dear Mr. Philip, Thank you very much for sharing your experience with us. I have well noted your comments regarding the room and we already have installed more lights in the concerned units to rectify this. Thank you also for your comments regarding the evening entertainment. The band always changes during the week as we would like to provide our guests with some variety. I am sorry to read that you did not find this specific performance appealing. Again, I would like to thank you for your constructive feedback and I hope that you still enjoyed your time on the Seychelles. Best regards, Masami Egami General Manager
Respondeu 30 abril 2017
Kempinski Seychelles Resort
4,8
Kirit, Índia
Casal
Quarto com vista para o mar
Estadia de 2 noites em dezembro de 2016
Good hotel with terrible service”
It's one of the prettiest and greenest properties I've seen but service on the other hand was pretty lousy. To start off, we found a box of contraceptives in our room, including used / open packet and that is simply not acceptable from property of this stature. When we reported the same to the hotel, three staff members showed up and apologised and said they'll make me talk to their manager the next day but that never happened and when I followed up on the same during check out, the person on reception was completely unaware and it was quite clear the incident was not even reported. He again promised me a call from the manager and I'm still waiting on that. Service was very slow (and they forgot orders) in the restaurants and even though the breakfast was between 5 am and 10:30 am, the main breakfast restaurant opened only at 7 and before that they provide you a make shift breakfast in a library, with basic breads, fruits that weren't fresh & cutlury was missing, unclean.
Avaliado a 03 janeiro 2017
Dear Mr. Kirit, Thank you very much for taking the time to share your experience. I am happy to see that you enjoyed the property and the location but am very concerned about the comments regarding the service. I had indeed been informed by the team already during your stay and we have set procedures in place to avoid these incidents in the future. It appears that there was an unfortunate chain of events / miscommunication on our end so please accept my sincere apologies for that. I still hope that you enjoyed your time on the Seychelles and remain at your disposal for any assistance. Best regards, Masami Egami General Manager
Respondeu 30 abril 2017
Kempinski Seychelles Resort
8,4
Excelente
Jimmy, Indonésia
Família com criança
Quarto com vista para a colina
Estadia de 3 noites em fevereiro de 2016
Great hotel”
I like Seychelles more than I can say esp their restaurant L'Indochine, I ate a few times there and their food is AWESOME, u should try their pan-roasted foie gras .............. but not at cafe Lazare, too many flies there, and the flies fly into their buffet food. But overall is good, will come back there again :)
Avaliado a 06 dezembro 2016
Dear Mr. Jimmy, Thank you very much for this great review. I am delighted to note that you had a good time at the hotel. The fly problem was indeed quite challenging but it was just a sporadic phenomenon on the whole islands which completely stopped after a few days so I am very sorry to hear that you had been affected by this. I will forward your positive comments on the food to our kitchen and hope we can welcome you back soon on another occasion! Best regards, Masami Egami General Manager
Respondeu 30 abril 2017
Kempinski Seychelles Resort
8,8
Excelente
harish, Singapura
Casal
Quarto com vista para a colina
Estadia de 3 noites em setembro de 2016
Good hotel at a nice location ”
Will recommend to others
Avaliado a 24 setembro 2016
Dear Mr. Harish, Thank you very much for taking the time to rate us. I am happy to see that you enjoyed your stay and hope you will come back soon. Best regards, Masami Egami General Manager
Respondeu 30 abril 2017
Kempinski Seychelles Resort
7,6
Muito bom
Ramon, Filipinas
Casal
Quarto Jardim com Vista Mar
Estadia de 3 noites em setembro de 2016
Staff are Amazing!”
Best thing about this resort are staff. They are very friendly, accommodating and helpful. Overall, facilities are good. The hotel should provide complimentary transport for hotel guests to/from Victoria or the city center.
Avaliado a 15 setembro 2016
Dear Mr. Ramon, Thank you very much for taking the time to review your stay. I am pleased to see that you enjoyed our staff and hope that could make your time extra special! Hotels in the Seychelles are unfortunately not permitted to provide the own transfer arrangements but I will look into this and see what we can do regarding the shuttle service. Thank you for staying with us! Best regards, Masami Egami General Manager
Respondeu 30 abril 2017
Kempinski Seychelles Resort
8,4
Excelente
Ann, Filipinas
Casal
Quarto com vista para a colina
Estadia de 4 noites em setembro de 2016
Seychelles”
The staffs are warmth and friendly. Please add the Creole foods in your menu and everything is perfect.
Avaliado a 14 setembro 2016
Dear Mrs. Ann, Thank you very much for your review. I am delighted to see that you enjoyed your stay and our staff. We have already taken note of your suggestion and introduced more local dishes every day as fix part of the buffet dinner so thank you for your constructive feedback! Best regards, Masami Egami General Manager
Respondeu 30 abril 2017
Kempinski Seychelles Resort
6,8
Bom
Vineet, Índia
Casal
Quarto Jardim com Vista Mar
Estadia de 1 noite em setembro de 2016
Good Hotel but Need Improvement”
Miscommunication regarding taxi drop
Avaliado a 07 setembro 2016
Dear Mr. Vineet, Thank you very much for your feedback. I am sorry to see that there has been some miscommunication regarding the taxi transfer. Could you please provide me with more details on this so we can investigate the matter? Best regards, Masami Egami General Manager
Respondeu 30 abril 2017
Kempinski Seychelles Resort
9,2
Soberbo
XIAOYAN, China
Casal
Quarto com vista para o mar
Estadia de 1 noite em setembro de 2016
Nice Hotel”
Staffs are great and friendly, at their reception, they sell very nice tortoise and turtle carved by local artist, very cool!
Avaliado a 05 setembro 2016
Dear Mr. Xiaoyan, Thank you very much for your feedback. It is great that you enjoyed your stay and also, that you like our turtles that are available to buy as a souvenir. I hope, we will have the chance to welcome you back soon on another occasion! Best regards, Masami Egami General Manager
Respondeu 30 abril 2017
Kempinski Seychelles Resort
6,0
Jessica, Estados Unidos da América
Casal
Quarto com vista para o mar
Estadia de 6 noites em abril de 2016
5 Star Location, with 2 Star Service”
Though the location is fantastic, this is not a 5-star resort. The Four Seasons is a 5-star resort, and this pales in comparison. The rooms were unclean to a 5-star standard: we had to request twice they change the sheets after we found sand in two of our beds, they replaced the toilet paper rolls with 1/2 used rolls, film of dirt still on the floor after service was received, and a used wine glass with lipstick marks replaced as if it were new back in to rotation. Also, the attention to detail is severely lacking: we had to request multiple evenings to replenish the coffee supply, replenish the shower gel, replenish the face wash cloths, and request turn-down service. Their bath towels are also the quality of those you would find in a road-side motel. Would I stay at this resort again? No.
Avaliado a 29 abril 2016
Dear Mrs. Jessica, Thank you very much for sharing your experience with us. I am truly sorry to read that we could not uphold to our usual service level. We had well taken note of your comments and took all necessary action to improve the housekeeping service and brand new towels have been ordered and received for all rooms and the beach. Again, I would like to apologize for any inconvenience caused and hope that we will have the chance to welcome you back one day so I can personally ensure that you receive the full service that we promise to our customers. Thank you for staying with us and for your constructive feedback. Best regards, Masami Egami General Manager
Respondeu 30 abril 2017
Kempinski Seychelles Resort
8,3
Excelente
rohit, Índia
Casal
Quarto com vista para a colina
Estadia de 2 noites em março de 2016
A Calm and delightful Holiday”
Location, Food and Rooms
It was great experience and a really nice view of the hill on one side and the sea on the other side and the food was really nice. I even enjoyed the coconut how and the various different kinds of cuisines.
Avaliado a 23 março 2016
Dear Mr. Rohit, Thank you very much for this great review. I am delighted to see that you enjoyed your stay and hope that you will visit again soon. Thank you for staying with us! Masami Egami General Manager
Respondeu 30 abril 2017
Kempinski Seychelles Resort
12345
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