Marco Polo Plaza Cebu Hotel

Cebu Veterans Drive, Nivel Hills, Apas, Cebu City, Cebu, Filipinas, 70, 6000
Marco Polo Plaza Cebu Hotel
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Quarto Premier com vista para a montanha - Cama Marco Polo Plaza Cebu Hotel
Kid’s club Marco Polo Plaza Cebu Hotel
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8,5
Excelente
20.8% este mês
/10
( 5397 opiniões)Veja o que os hóspedes disseram
NO MAPA
7,8
Muito bom
Avaliação da localização
Localização muito boa - 2,54 quilómetros do centro da cidade
Estacionamento
GRÁTIS
  • Templo Taoist1,26 km
  • Ayala Center Cebu2,75 km
  • Centro Comercial SM City Cebu4,01 km
  • Observatório Tops Lookout4,3 km
  • Museu Sugbo4,34 km
  • Catedral Metropolitana de Cebu5,16 km
  • Basilica del Santo Niño5,33 km
  • Magellan's Cross5,39 km
  • Fort San Pedro5,54 km
  • Capela de São Pedro Calungsod6,8 km
  • Destaques e avaliações

    4-star Hotel
    Wi-Fi gratuito

    9 viajantes estão a ver esta propriedade neste momento

    Reserve agora antes que seja tarde demais!

    Excecional reputação
    95% recomendariam a um amigo
    Pequeno-almoço fantástico
    92% menções positivas
    Excelente limpeza
    Avaliado com 8,9 pela limpeza
    Excelente serviço
    Avaliado com 8,8 pelo serviço
    • Transfer do aeroporto

    • Wi-Fi grátis nos quartos

    • Câmbio monetário

    • Sauna

    • Banho turco

    Mais barato do que 93% das propriedades em Cebu nas últimas 24 horasComparado com 4969 propriedades em Cebu para várias datas
    Qualidade-preço8,5
    Distância até ao centro da cidade3. Km
    Avaliação da localização7,8
    Aeroporto mais próximoAeroporto Internacional Mactan-Cebu (CEB)
    Distância até ao aeroporto9,4 km

    Quartos disponíveis em Marco Polo Plaza Cebu Hotel

    8,7
    Excelente
    Conforto e qualidade do quarto
    Deluxe Triple Room
    Deluxe Triple Room
    ...
    • Tamanho: 32 m²
    • Duche e banheira separados
    • 1 cama Queen-size ou 2 cama...
    Selecione as datas para ver os preços
    Quarto Deluxe vista para a montanha (Deluxe Room Mountain View)
    Quarto Deluxe vista para a montanha (Deluxe Room Mountain View)
    ...
    • Tamanho: 32 m²
    • Vista: Montanha
    • 1 cama King-size
    Selecione as datas para ver os preços
    Continental Club Mountain View Room
    Continental Club Mountain View Room
    ...
    • Tamanho: 32 m²
    • Vista: Montanha
    • 1 cama King-size
    Selecione as datas para ver os preços
    Continental Club Triple Room
    Continental Club Triple Room
    ...
    • Tamanho: 32 m²
    • 1 cama King-size
    Selecione as datas para ver os preços
    Quarto Premier com Vista Mar (Premier Sea View Room)
    Quarto Premier com Vista Mar (Premier Sea View Room)
    ...
    • Tamanho: 32 m²
    • Vista: Mar
    • 1 cama Queen-size
    Selecione as datas para ver os preços
    Quarto Premier com vista para a montanha (Premier Mountain View Room)
    Quarto Premier com vista para a montanha (Premier Mountain View Room)
    ...
    • Tamanho: 32 m²
    • Vista: Montanha
    • 2 camas de casal
    Selecione as datas para ver os preços
    Quarto Deluxe Vista Mar (Deluxe Room Sea View)
    Quarto Deluxe Vista Mar (Deluxe Room Sea View)
    ...
    • Tamanho: 32 m²
    • Vista: Mar
    • 1 cama de casal
    Selecione as datas para ver os preços
    Quarto Superior (Superior Room)
    Quarto Superior (Superior Room)
    ...
    • Tamanho: 32 m²
    • Vista: Montanha
    Selecione as datas para ver os preços
    Quarto Triplo Grand Deluxe (Grand Deluxe Triple Room)
    Quarto Triplo Grand Deluxe (Grand Deluxe Triple Room)
    ...
    • Tamanho: 32 m²
    • Duche e banheira separados
    • 2 camas individuais ou 1 ca...
    Selecione as datas para ver os preços
    Continental Club Sea View Room
    Continental Club Sea View Room
    ...
    • Vista: Mar
    • Duche
    Selecione as datas para ver os preços
    Ranking da propriedade|Comparado com 4969 propriedades em Cebu
    Ver todas as classificações
    Avaliação do conforto do quarto
    8.7/10
    Avaliação do serviço
    8.8/10
    Avaliação da limpeza
    8.9/10
    Avaliação qualidade-preço
    8.5/10
    Melhor que
    99
    %
    das propriedades em Cebu
    Melhor que
    98
    %
    das propriedades em Cebu
    Melhor que
    98
    %
    das propriedades em Cebu
    Melhor que
    97
    %
    das propriedades em Cebu
    Oferta para Membros Agoda: até 30% de desconto!

    Se entrar na sua conta os preços descem!

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    Mais sobre Marco Polo Plaza Cebu Hotel

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    Como é a propriedade

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    Caraterísticas mais comentadas

    Pequeno-almoço
    237 comentários
    Refeições
    196 comentários
    Piscina
    190 comentários
    Serviço de limpeza
    124 comentários

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    Distâncias e informações essenciais

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    Refeições

    Restaurantes no local

    Cafe Marco
    Culinária:Chinesa, Internacional, Japonesa
    Menu:À carta
    El Viento
    Menu:Bufê
    BLU Bar & Grill
    Menu:Bufê

    O que existe nas proximidades

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    Opiniões sobre Marco Polo Plaza Cebu Hotel de hóspedes reais

    Avaliação geral
    8,5
    Excelente
    Com base em 5397 opiniões
    Fornecido por hóspedes verificados de
    Comentários de Agoda (4659)Comentários de Booking.com (738)
    Avaliação na Agoda8,5
    /
    10
    Excelente
    20.8% este mês
    Limpeza8,9
    Instalações8,7
    Localização7,8
    Qualidade e conforto do quarto8,7
    Atendimento8,8
    Qualidade-preço8,5
    Avaliação acima da média em Cebu
    Avaliação
    9+ Excecional (1390)
    8-9 Excelente (866)
    7-8 Muito Bom (806)
    6-7 Bom (232)
    <6 Abaixo das expetativas (233)
    Altura do ano
    Mar. - Mai. (888)
    Jun. - Ago. (842)
    Set. - Nov. (905)
    Dez. - Fev. (892)
    Todos os tipos de viajantes (4659)
    Todos os tipos de quartos
    Todos os idiomas

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    A mostrar 3527 opiniões de hóspedes verificados
    12345
    4,8
    HYEONGSOO, Coreia do Sul
    Viajantes em Negócios
    Double or Twin DELUXE - ROOM ONLY
    Estadia de 1 noite em maio de 2019

    It's good to hide”

    I can make my time

    Avaliado a 23 julho 2019

    Dear HYEONGSOO, We understand that we are away from the city, but our main objective is to have a place to escape, rest and relax. However we are just 15 minutes’ drive away from the city center and have regular shuttle bus that shuttles our hotel guest to major malls located around the city. Look forward to welcoming you again in the near future. Thank you. Brian B Connelly General Manager

    Respondeu 24 julho 2019
    Marco Polo Plaza Cebu Hotel
    5,2
    HYEONGSOO, Coreia do Sul
    Viajantes em Negócios
    Quarto Deluxe vista para a montanha
    Estadia de 3 noites em julho de 2019

    It's better to be hocance”

    But so far from city and bite rich person

    Avaliado a 23 julho 2019

    Dear HYEONGSOO, Our location is actually one of our positive points in as much as we are located on a beautiful mountain top but only minutes away from shops and restaurants. At the Marco Polo Plaza Cebu you can enjoy fresh air, gentle breezes and the tranquility of our mountain location. We do hope that on your next trip to Cebu, you will choose to stay with us again. Cheers to your travels and endeavors! Sincerely, Brian Connelly General Manager

    Respondeu 24 julho 2019
    Marco Polo Plaza Cebu Hotel
    9,6
    Excecional
    Annie, Filipinas
    Família com criança pequena
    Quarto Deluxe vista para a montanha
    Estadia de 2 noites em maio de 2019

    Nice place”

    I booked this hotel primarily because it is child friendly. My one year old daughter enjoyed the pool and the kids' club. The buffet breakfast is likewise great. This is a perfect hotel for staycation.

    Avaliado a 08 junho 2019

    Dear Annie, Thank you for your wonderful review. We are so pleased to hear your daughter enjoyed the pool and our Piccolo Kids Club. Here in Marco Polo Plaza Cebu, our ethos is to serve our guests with warmth, superior facilities and the best food in town. We appreciate you taking the time in recognizing our efforts and look forward to your return visit as our valued guests. Warm regards, Brian Connelly General Manager

    Respondeu 12 junho 2019
    Marco Polo Plaza Cebu Hotel
    10,0
    Excecional
    Mechelle, Filipinas
    Família com criança
    Quarto Deluxe vista para a montanha
    Estadia de 1 noite em maio de 2019

    Did not go wrong with MarcoPolo”

    I booked the room for my sister and she and her family had a great time here. According to her the place was really peaceful with the breathtaking view of the city. Everywhere was clean, staff friendly and breakfast buffet was superb.

    Avaliado a 03 junho 2019

    Dear Mechelle, Thank you for choosing to stay once more in our hotel property and finding time to write a quick review about your recent stay. The straight to the point descriptions you shared serve as fine reference to those looking for the same quality of hotel stay experience. We are delighted to know that we have given you and the family a good home in Cebu. Warm regards to the rest of the family and we are truly excited to see you all again on your next trip to Cebu, Philippines! Sincerely, Brian Connelly General Manager

    Respondeu 12 junho 2019
    Marco Polo Plaza Cebu Hotel
    8,8
    Excelente
    Chee, Malásia
    Família com criança
    Quarto Deluxe vista para a montanha
    Estadia de 2 noites em maio de 2019

    Leisure experience ”

    It has what a hotel got to offer from service to facilities. Room is outdated but clean and spacious. A big pool for you to enjoy the evening. The hotel is located up a hill and quiet at night. But on the other hand, it’s inconvenient and you need a cab. What I like about this hotel is the great choices they offered for breakfast buffet. Would recommend to those who wish to avoid the hustle of the city and relax themselves at the hotel.

    Avaliado a 28 maio 2019

    Dear Chee, Thank you for choosing to stay once more in our hotel property and finding time to write a quick review about your recent stay. The straight to the point descriptions you shared serve as fine reference to those looking for the same quality of hotel stay experience. We are delighted to know that we have given you aa good home in Cebu. Indeed, there are times it is a bit of a challenge to find a taxi ride from the hotel to other destinations in the city. Hence we have a free shuttle service which brings guests to major malls / business districts in the city on certain times of the day. Warm regards and we are truly excited to see you again on your next trip to Cebu, Philippines! Sincerely, Brian Connelly General Manager

    Respondeu 12 junho 2019
    Marco Polo Plaza Cebu Hotel
    8,8
    Excelente
    Stephen, Reino Unido
    Viajantes Individuais
    Quarto Deluxe vista para a montanha
    Estadia de 1 noite em maio de 2019

    Very comfortable hotel”

    The Marco Polo has great facilities such as a large pool and a wonderful buffet breakfast. It is ageing and so rooms are gradually being renovated floor by floor. It is a bit far from Cebu Mactan airport, about 30-45 minutes by taxi, around 300-400PHP depending on traffic/time. There are no clean air-conditioned shops close to the hotel, only local "sari-sari" stores, fruit and vegetable stalls and a local bakery but I found it interesting to see what was on sale

    Avaliado a 12 maio 2019

    Dear Stephen, On behalf of the entire team of Marco Polo Plaza Cebu, I would like to thank you for your generous review about the hotel. We are very happy that you enjoyed all elements of your stay. Our guests’ comfort and convenience are foremost in our minds. Our location is really one of our positive points in as much as we are located on a beautiful mountain top but only minutes away from shops and restaurants. At the Marco Polo Plaza Cebu you can enjoy fresh air, gentle breezes and the tranquility of our mountain location. Cheers to your travels and adventures. We hope to see you again sometime in the future! Sincerely, Brian Connelly General Manager

    Respondeu 23 maio 2019
    Marco Polo Plaza Cebu Hotel
    10,0
    Excecional
    Grace, Filipinas
    Casal
    Double or Twin DELUXE - ROOM ONLY
    Estadia de 1 noite em maio de 2019

    Everything was perfect!”

    Marco polo always feel home. I have nothing to complain about, well, except the horrible traffic in Cebu. Anywhere you go, takes time :) Anyway, overall stay was excellent. Staff was excellent. Amenities were excellent. Buffet breakfast was yum, internet superb, ambiance, just loving it.

    Avaliado a 03 maio 2019

    Dear Grace, Thank you for your wonderful review. We are so pleased to hear you enjoyed your stay. Here in Marco Polo Plaza Cebu, our ethos is to serve our guests with warmth, superior facilities and the best food in town. We appreciate you taking the time in recognizing our efforts and look forward to your return visit as our valued guests. Warm regards, Brian Connelly General Manager

    Respondeu 21 maio 2019
    Marco Polo Plaza Cebu Hotel
    10,0
    Excecional
    Catherine, Filipinas
    Casal
    Quarto Deluxe vista para a montanha
    Estadia de 1 noite em dezembro de 2018

    CLASSY HOTEL”

    Food is superb,Clean hotel, Location is good..far from the city

    Avaliado a 19 julho 2019

    Dear Catherine, On behalf of the entire team of Marco Polo Plaza Cebu, I would like to thank you for your generous review about the hotel. We are very happy that you enjoyed all elements of your stay. Our guests’ comfort and convenience are foremost in our minds. Our location is indeed one of our positive points in as much as we are located on a beautiful mountain top but only minutes away from shops and restaurants. At the Marco Polo Plaza Cebu you can enjoy fresh air, gentle breezes and the tranquility of our mountain location. We do hope you will return to the Marco Polo Plaza and allow us to provide you a marvelous stay. Brian Connelly General Manager

    Respondeu 19 julho 2019
    Marco Polo Plaza Cebu Hotel
    9,6
    Excecional
    nigel, Reino Unido
    Casal
    Quarto Deluxe vista para a montanha
    Estadia de 1 noite em abril de 2019

    weekend away”

    You get what you what you pay for , good service nice room great breakfast and nice restaurant food by the pool and very helpful staff, enjoyed my stay there and would stay again .Everything from check in who were fantastic to the waiters every one was professional and a credit to the hotel

    Avaliado a 27 abril 2019

    Dear nigel, I am a huge believer that service is what makes a property stand out from the rest and I am so glad that spirit is shining through to our guests. Thanks very much for staying with us and for taking time out to leave a review. We appreciate both! Warm regards, Brian Connelly General Manager

    Respondeu 21 maio 2019
    Marco Polo Plaza Cebu Hotel
    9,2
    Excecional
    Andrea, Filipinas
    Família com criança
    Quarto Premier com vista para a montanha
    Estadia de 1 noite em abril de 2019

    Excecional”

    Great staff! My parents and I loved the breakfast buffet, which was so good and provided so many options. We were upgraded to a room on the upper level (22nd) though there were renovation works in the afternoon so it tends to be noisy.

    Avaliado a 27 abril 2019

    Dear Andrea, I am a huge believer that service is what makes a property stand out from the rest and I am so glad that spirit is shining through to our guests. Thanks very much for staying with us and for taking time out to leave a review. We appreciate both! Warm regards, Brian Connelly General Manager

    Respondeu 21 maio 2019
    Marco Polo Plaza Cebu Hotel
    9,6
    Excecional
    Mamie, Filipinas
    Família com criança
    Quarto Deluxe vista para a montanha
    Estadia de 1 noite em abril de 2019

    Superb stay!”

    We enjoyed the Queen City of the South more because of our superb stay in Marco Polo Plaza Cebu. :) We are a family with both children and senior citizens, we didn't encounter a single dilemma during our stay. Kudos to the front desk staff - courteous and hospitable. :)

    Avaliado a 22 abril 2019

    Dear Mamie, Thank you for your wonderful review. We are so pleased to hear you enjoyed your stay. At the Marco Polo, we make every effort in providing our guests with the best possible customer service and with a clean, comfortable room. We do hope you will return to the Marco Polo Plaza and allow us to provide you a marvelous stay. Brian Connelly General Manager

    Respondeu 21 maio 2019
    Marco Polo Plaza Cebu Hotel
    9,6
    Excecional
    Shane, Austrália
    Viajantes Individuais
    Quarto Deluxe Vista Mar
    Estadia de 2 noites em abril de 2019

    Great Hotel ”

    It's my first time here at Marco Polo and i could not fault the Hotel in any way. Staff were 5 star, food awesome, bar staff awesome, facilities were great, even a kids club there.... I live in Bohol and stay in many hotels in Cebu... This one however has been the best by far.

    Avaliado a 21 abril 2019

    Dear Shane, On behalf of the entire team of Marco Polo Plaza Cebu, I would like to thank you for your generous review about the hotel. We are very happy that you enjoyed all elements of your stay. Our guests’ comfort and convenience are foremost in our minds. At Marco Polo we are committed to providing you wonderful experiences each time you return. Thank you for choosing to stay with us and nothing would give us greater pleasure than to welcoming you back and continuing where we left off …. to pamper you anew. Our warmest regards, Brian Connelly General Manager

    Respondeu 21 maio 2019
    Marco Polo Plaza Cebu Hotel
    9,2
    Excecional
    Graham, Reino Unido
    Casal
    Quarto Premier com vista para a montanha
    Estadia de 1 noite em abril de 2019

    We like this hotel”

    We had an issue with the TV not working in our room. The manageress of the hotel was kind and understanding and we received upgrade. The room we weree given was very nice. We really enjoyed our stay. The Buffet breakfast was absolutely lovely.

    Avaliado a 16 abril 2019

    Dear Graham, On behalf of the entire team of Marco Polo Plaza Cebu, I would like to thank you for your generous review about the hotel. We are very happy that you enjoyed all elements of your stay. Our guests’ comfort and convenience are foremost in our minds. At Marco Polo we are committed to providing you wonderful experiences each time you return. Thank you for choosing to stay with us and nothing would give us greater pleasure than to welcoming you back and continuing where we left off …. to pamper you anew. Our warmest regards, Brian Connelly General Manager

    Respondeu 20 maio 2019
    Marco Polo Plaza Cebu Hotel
    8,8
    Excelente
    martin, Reino Unido
    Casal
    Quarto Deluxe vista para a montanha
    Estadia de 5 noites em março de 2019

    My favourite hotel in Cebu City.”

    This is a proper hotel where the staff really look after you. Good value for money if you get a good rate on Agoda, but I bit pricey if you don't. Really comfortable beds and soft sheets, lovely rooms which are of a high standard. Great breakfast but get the option of breakfast when you book because it's pricey if you pay for it on arrival. Lovely swimming pools with sun loungers and towels provided. Waiter service at the pool and a nice poolside bar and restaurant which makes the best pizza in the Philippines. They also make great cocktails which won't break the bank. I can't recommend the Marco Polo enough.

    Avaliado a 15 março 2019

    Dear Martin, On behalf of the entire team of Marco Polo Plaza Cebu, I would like to thank you for your great review. We are very happy to see that you enjoyed your stay with us - starting from the room, our breakfast buffet, pool, cocktails and the pizza, and agree, 100% one of the best in the Philippines. I am a huge believer that service is what makes a property stand out from the rest and I am so glad that spirit is shining through to our guest and rest assured we will share your feedback with our team. It will be a great pleasure to welcoming you back again soon and thank you for your recommendation. Warm regards, Brian Connelly General Manager

    Respondeu 15 março 2019
    Marco Polo Plaza Cebu Hotel
    10,0
    Excecional
    ingram, Estados Unidos da América
    Casal
    Quarto Deluxe vista para a montanha
    Estadia de 1 noite em julho de 2019

    My customary get away ”

    Pros are everything, there are no cons but if you want to be king and rule all of cebu go and get the Henry hotel chef then no one could compete with you.

    Avaliado a 07 julho 2019

    Dear ingram, Thank you for the perfect rating! Recognition from our guests goes a long way in encouraging our dedicated associates to continue striving for excellence in customer satisfaction. Your suggestion on improving our culinary offerings is noted. Here in Marco Polo Plaza Cebu, our ethos is to serve our guests with warmth, superior facilities and the best food in town. At Marco Polo we are committed to providing you wonderful experiences each time you return. Thank you for choosing to stay with us and nothing would give us greater pleasure than to welcoming you back and continuing where we left off …. to pamper you anew. Warm regards, Brian Connelly General Manager

    Respondeu 08 julho 2019
    Marco Polo Plaza Cebu Hotel
    10,0
    Excecional
    Robin, Reino Unido
    Casal
    Quarto Deluxe vista para a montanha
    Estadia de 8 noites em junho de 2019

    Superb ”

    The hotel offers a peaceful and tranquil escape from the busy city. Very nice public areas, nice pool with poolside eating and BBQ.. main restaurant excellent with wide range of food. Most importantly the staff are excellent, very welcoming and happy to assist with anything, a real credit to the hotel.

    Avaliado a 18 junho 2019

    Dear Robin, I am a huge believer that service is what makes a property stand out from the rest and I am so glad that spirit is shining through to our guests. The Marco Polo Plaza Hotel remains the premier hotel of Cebu. We remain committed to providing the highest level of service in all areas for our valued guests. We do hope you will return to the Marco Polo Plaza and allow us to provide you a marvelous stay. Brian Connelly General Manager

    Respondeu 22 junho 2019
    Marco Polo Plaza Cebu Hotel
    10,0
    Excecional
    Thebazile, Filipinas
    Família com criança pequena
    Quarto Premier com vista para a montanha
    Estadia de 1 noite em abril de 2019

    Family summerfun”

    We booked to rooms. One of my booking is in the lower floor. Rhe other is in the higher ( i didnt notice). We wanted an adjacent rooms. Our request was granted but with free breakfast for two since we occupied the lower floors.

    Avaliado a 10 junho 2019

    Dear Thebazile, Thank you for taking time to write this stay experience review. We are glad that we were able to accommodate your request for adjacent rooms. We do hope you will return to the Marco Polo Plaza and allow us to provide you a marvelous stay. Brian Connelly General Manager

    Respondeu 12 junho 2019
    Marco Polo Plaza Cebu Hotel
    9,2
    Excecional
    Jason, Estados Unidos da América
    Família com criança pequena
    Quarto Premier com vista para a montanha
    Estadia de 2 noites em maio de 2019

    Marco Polo again, for a growing family”

    We have been staying at Marco Polo for 10 years now. Every time we visit Southern Leyte we fly in to Cebu Mactan Intn'l Airport. We always spend the first 2 nights or so at Marco Polo. The staff and service is always excellent. We have experience small challenges during our travels, and the staff is always ready to assist. The food is excellent. The pool is has multiple levels for children and adults. The outdoor bar and seating area is pleasant. The fitness center is very good. Don't hesitate. Go.

    Avaliado a 28 maio 2019

    Dear Jason, Thank you for this blazing recommendation! This is the highest compliment that we can receive. I am a huge believer that service is what makes a property stand out from the rest and I am so glad that spirit is shining through to our guests. Thanks very much for staying with us and for taking time out to leave a review. We appreciate both! Our warmest regards, Brian Connelly General Manager

    Respondeu 11 junho 2019
    Marco Polo Plaza Cebu Hotel
    10,0
    Excecional
    IWASAKI, Filipinas
    Casal
    Double or Twin DELUXE - ROOM ONLY
    Estadia de 5 noites em maio de 2019

    Very comfortable stay ”

    1. Even short notice of booking, front staff in Marco Polo Hotel has arranged the best room. 2. Room is clean and quiet. 3. Morning buffet provide many choices and very very delicious. 4. Hotel staffs are really professional and always dedicated themselves for guests comfort. 5. Beautiful pool.

    Avaliado a 14 maio 2019

    Dear IWASAKI, I am a huge believer that service is what makes a property stand out from the rest and I am so glad that spirit is shining through to our guests. Thanks very much for staying with us and for taking time out to leave a review. We appreciate both! Warm regards, Brian Connelly General Manager

    Respondeu 23 maio 2019
    Marco Polo Plaza Cebu Hotel
    8,0
    Excelente
    Enrique, Estados Unidos da América
    Família com criança pequena
    Quarto Deluxe vista para a montanha
    Estadia de 1 noite em fevereiro de 2019

    Great service but dated rooms”

    Overall, we enjoyed our stay because the service was friendly and helpful. However, when we arrived at our room though, the sheets on 1 of the beds was stained and the bathroom had a stinky smell. Housekeeping promptly changed the sheets and explained that an OJT person cleaned the room and he apologized for the miss. I was impressed with the quick action. The hotel rooms need renovation though. It looks like the bathroom shower was renovated but the sink and toilet, as well as the carpeting and furnishings in the room need updating. The shower, although.renovated is not well designed. The glass cover only covers half the shower area so the floor was soaking after every shower--unsafe and annoying. Had a similar experience at The Linq in Vegas a few years ago but after a lot of negative feedback, they already added shower curtains when I stayed there again just recently. Maybe Marco Polo can follow the same approach and add shower curtains or a door to fully close the shower...when they make the necessary renovation for the entire room.

    Avaliado a 16 fevereiro 2019

    Dear Enrique, Thank you so much for your kind review and sharing your feedback with us. While we are very happy to see that our team could rectify the issue quickly, we truly apologize for this shortfall and will ensure our team members are retrained again in this area. We appreciate as well your feedback in regards to the bathroom and we are happy to inform you that we are currently renovating and we are truly looking forward to have our brand new rooms released and in operation soon. New carpets, furnishing as well as brand new bathrooms. Please stay tuned on our website and we truly hope you have a chance to come back then and experience the newly renovated rooms. Best regards, Brian Connelly General Manager

    Respondeu 23 fevereiro 2019
    Marco Polo Plaza Cebu Hotel
    12345

    Opiniões sobre Marco Polo Plaza Cebu Hotel de hóspedes reais

    Avaliação geral
    8,5
    Excelente
    Com base em 5397 opiniões
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    Comentários de Agoda (4659)Comentários de Booking.com (738)
    Avaliação na Agoda8,5
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    10
    Excelente
    20.8% este mês
    Limpeza8,9
    Instalações8,7
    Localização7,8
    Qualidade e conforto do quarto8,7
    Atendimento8,8
    Qualidade-preço8,5
    Avaliação acima da média em Cebu
    Avaliação
    9+ Excecional (1390)
    8-9 Excelente (866)
    7-8 Muito Bom (806)
    6-7 Bom (232)
    <6 Abaixo das expetativas (233)
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    A mostrar 3527 opiniões de hóspedes verificados
    12345
    4,8
    HYEONGSOO, Coreia do Sul
    Viajantes em Negócios
    Double or Twin DELUXE - ROOM ONLY
    Estadia de 1 noite em maio de 2019

    It's good to hide”

    I can make my time

    Avaliado a 23 julho 2019

    Dear HYEONGSOO, We understand that we are away from the city, but our main objective is to have a place to escape, rest and relax. However we are just 15 minutes’ drive away from the city center and have regular shuttle bus that shuttles our hotel guest to major malls located around the city. Look forward to welcoming you again in the near future. Thank you. Brian B Connelly General Manager

    Respondeu 24 julho 2019
    Marco Polo Plaza Cebu Hotel
    5,2
    HYEONGSOO, Coreia do Sul
    Viajantes em Negócios
    Quarto Deluxe vista para a montanha
    Estadia de 3 noites em julho de 2019

    It's better to be hocance”

    But so far from city and bite rich person

    Avaliado a 23 julho 2019

    Dear HYEONGSOO, Our location is actually one of our positive points in as much as we are located on a beautiful mountain top but only minutes away from shops and restaurants. At the Marco Polo Plaza Cebu you can enjoy fresh air, gentle breezes and the tranquility of our mountain location. We do hope that on your next trip to Cebu, you will choose to stay with us again. Cheers to your travels and endeavors! Sincerely, Brian Connelly General Manager

    Respondeu 24 julho 2019
    Marco Polo Plaza Cebu Hotel
    9,6
    Excecional
    Annie, Filipinas
    Família com criança pequena
    Quarto Deluxe vista para a montanha
    Estadia de 2 noites em maio de 2019

    Nice place”

    I booked this hotel primarily because it is child friendly. My one year old daughter enjoyed the pool and the kids' club. The buffet breakfast is likewise great. This is a perfect hotel for staycation.

    Avaliado a 08 junho 2019

    Dear Annie, Thank you for your wonderful review. We are so pleased to hear your daughter enjoyed the pool and our Piccolo Kids Club. Here in Marco Polo Plaza Cebu, our ethos is to serve our guests with warmth, superior facilities and the best food in town. We appreciate you taking the time in recognizing our efforts and look forward to your return visit as our valued guests. Warm regards, Brian Connelly General Manager

    Respondeu 12 junho 2019
    Marco Polo Plaza Cebu Hotel
    10,0
    Excecional
    Mechelle, Filipinas
    Família com criança
    Quarto Deluxe vista para a montanha
    Estadia de 1 noite em maio de 2019

    Did not go wrong with MarcoPolo”

    I booked the room for my sister and she and her family had a great time here. According to her the place was really peaceful with the breathtaking view of the city. Everywhere was clean, staff friendly and breakfast buffet was superb.

    Avaliado a 03 junho 2019

    Dear Mechelle, Thank you for choosing to stay once more in our hotel property and finding time to write a quick review about your recent stay. The straight to the point descriptions you shared serve as fine reference to those looking for the same quality of hotel stay experience. We are delighted to know that we have given you and the family a good home in Cebu. Warm regards to the rest of the family and we are truly excited to see you all again on your next trip to Cebu, Philippines! Sincerely, Brian Connelly General Manager

    Respondeu 12 junho 2019
    Marco Polo Plaza Cebu Hotel
    8,8
    Excelente
    Chee, Malásia
    Família com criança
    Quarto Deluxe vista para a montanha
    Estadia de 2 noites em maio de 2019

    Leisure experience ”

    It has what a hotel got to offer from service to facilities. Room is outdated but clean and spacious. A big pool for you to enjoy the evening. The hotel is located up a hill and quiet at night. But on the other hand, it’s inconvenient and you need a cab. What I like about this hotel is the great choices they offered for breakfast buffet. Would recommend to those who wish to avoid the hustle of the city and relax themselves at the hotel.

    Avaliado a 28 maio 2019

    Dear Chee, Thank you for choosing to stay once more in our hotel property and finding time to write a quick review about your recent stay. The straight to the point descriptions you shared serve as fine reference to those looking for the same quality of hotel stay experience. We are delighted to know that we have given you aa good home in Cebu. Indeed, there are times it is a bit of a challenge to find a taxi ride from the hotel to other destinations in the city. Hence we have a free shuttle service which brings guests to major malls / business districts in the city on certain times of the day. Warm regards and we are truly excited to see you again on your next trip to Cebu, Philippines! Sincerely, Brian Connelly General Manager

    Respondeu 12 junho 2019
    Marco Polo Plaza Cebu Hotel
    8,8
    Excelente
    Stephen, Reino Unido
    Viajantes Individuais
    Quarto Deluxe vista para a montanha
    Estadia de 1 noite em maio de 2019

    Very comfortable hotel”

    The Marco Polo has great facilities such as a large pool and a wonderful buffet breakfast. It is ageing and so rooms are gradually being renovated floor by floor. It is a bit far from Cebu Mactan airport, about 30-45 minutes by taxi, around 300-400PHP depending on traffic/time. There are no clean air-conditioned shops close to the hotel, only local "sari-sari" stores, fruit and vegetable stalls and a local bakery but I found it interesting to see what was on sale

    Avaliado a 12 maio 2019

    Dear Stephen, On behalf of the entire team of Marco Polo Plaza Cebu, I would like to thank you for your generous review about the hotel. We are very happy that you enjoyed all elements of your stay. Our guests’ comfort and convenience are foremost in our minds. Our location is really one of our positive points in as much as we are located on a beautiful mountain top but only minutes away from shops and restaurants. At the Marco Polo Plaza Cebu you can enjoy fresh air, gentle breezes and the tranquility of our mountain location. Cheers to your travels and adventures. We hope to see you again sometime in the future! Sincerely, Brian Connelly General Manager

    Respondeu 23 maio 2019
    Marco Polo Plaza Cebu Hotel
    10,0
    Excecional
    Grace, Filipinas
    Casal
    Double or Twin DELUXE - ROOM ONLY
    Estadia de 1 noite em maio de 2019

    Everything was perfect!”

    Marco polo always feel home. I have nothing to complain about, well, except the horrible traffic in Cebu. Anywhere you go, takes time :) Anyway, overall stay was excellent. Staff was excellent. Amenities were excellent. Buffet breakfast was yum, internet superb, ambiance, just loving it.

    Avaliado a 03 maio 2019

    Dear Grace, Thank you for your wonderful review. We are so pleased to hear you enjoyed your stay. Here in Marco Polo Plaza Cebu, our ethos is to serve our guests with warmth, superior facilities and the best food in town. We appreciate you taking the time in recognizing our efforts and look forward to your return visit as our valued guests. Warm regards, Brian Connelly General Manager

    Respondeu 21 maio 2019
    Marco Polo Plaza Cebu Hotel
    10,0
    Excecional
    Catherine, Filipinas
    Casal
    Quarto Deluxe vista para a montanha
    Estadia de 1 noite em dezembro de 2018

    CLASSY HOTEL”

    Food is superb,Clean hotel, Location is good..far from the city

    Avaliado a 19 julho 2019

    Dear Catherine, On behalf of the entire team of Marco Polo Plaza Cebu, I would like to thank you for your generous review about the hotel. We are very happy that you enjoyed all elements of your stay. Our guests’ comfort and convenience are foremost in our minds. Our location is indeed one of our positive points in as much as we are located on a beautiful mountain top but only minutes away from shops and restaurants. At the Marco Polo Plaza Cebu you can enjoy fresh air, gentle breezes and the tranquility of our mountain location. We do hope you will return to the Marco Polo Plaza and allow us to provide you a marvelous stay. Brian Connelly General Manager

    Respondeu 19 julho 2019
    Marco Polo Plaza Cebu Hotel
    9,6
    Excecional
    nigel, Reino Unido
    Casal
    Quarto Deluxe vista para a montanha
    Estadia de 1 noite em abril de 2019

    weekend away”

    You get what you what you pay for , good service nice room great breakfast and nice restaurant food by the pool and very helpful staff, enjoyed my stay there and would stay again .Everything from check in who were fantastic to the waiters every one was professional and a credit to the hotel

    Avaliado a 27 abril 2019

    Dear nigel, I am a huge believer that service is what makes a property stand out from the rest and I am so glad that spirit is shining through to our guests. Thanks very much for staying with us and for taking time out to leave a review. We appreciate both! Warm regards, Brian Connelly General Manager

    Respondeu 21 maio 2019
    Marco Polo Plaza Cebu Hotel
    9,2
    Excecional
    Andrea, Filipinas
    Família com criança
    Quarto Premier com vista para a montanha
    Estadia de 1 noite em abril de 2019

    Excecional”

    Great staff! My parents and I loved the breakfast buffet, which was so good and provided so many options. We were upgraded to a room on the upper level (22nd) though there were renovation works in the afternoon so it tends to be noisy.

    Avaliado a 27 abril 2019

    Dear Andrea, I am a huge believer that service is what makes a property stand out from the rest and I am so glad that spirit is shining through to our guests. Thanks very much for staying with us and for taking time out to leave a review. We appreciate both! Warm regards, Brian Connelly General Manager

    Respondeu 21 maio 2019
    Marco Polo Plaza Cebu Hotel
    9,6
    Excecional
    Mamie, Filipinas
    Família com criança
    Quarto Deluxe vista para a montanha
    Estadia de 1 noite em abril de 2019

    Superb stay!”

    We enjoyed the Queen City of the South more because of our superb stay in Marco Polo Plaza Cebu. :) We are a family with both children and senior citizens, we didn't encounter a single dilemma during our stay. Kudos to the front desk staff - courteous and hospitable. :)

    Avaliado a 22 abril 2019

    Dear Mamie, Thank you for your wonderful review. We are so pleased to hear you enjoyed your stay. At the Marco Polo, we make every effort in providing our guests with the best possible customer service and with a clean, comfortable room. We do hope you will return to the Marco Polo Plaza and allow us to provide you a marvelous stay. Brian Connelly General Manager

    Respondeu 21 maio 2019
    Marco Polo Plaza Cebu Hotel
    9,6
    Excecional
    Shane, Austrália
    Viajantes Individuais
    Quarto Deluxe Vista Mar
    Estadia de 2 noites em abril de 2019

    Great Hotel ”

    It's my first time here at Marco Polo and i could not fault the Hotel in any way. Staff were 5 star, food awesome, bar staff awesome, facilities were great, even a kids club there.... I live in Bohol and stay in many hotels in Cebu... This one however has been the best by far.

    Avaliado a 21 abril 2019

    Dear Shane, On behalf of the entire team of Marco Polo Plaza Cebu, I would like to thank you for your generous review about the hotel. We are very happy that you enjoyed all elements of your stay. Our guests’ comfort and convenience are foremost in our minds. At Marco Polo we are committed to providing you wonderful experiences each time you return. Thank you for choosing to stay with us and nothing would give us greater pleasure than to welcoming you back and continuing where we left off …. to pamper you anew. Our warmest regards, Brian Connelly General Manager

    Respondeu 21 maio 2019
    Marco Polo Plaza Cebu Hotel
    9,2
    Excecional
    Graham, Reino Unido
    Casal
    Quarto Premier com vista para a montanha
    Estadia de 1 noite em abril de 2019

    We like this hotel”

    We had an issue with the TV not working in our room. The manageress of the hotel was kind and understanding and we received upgrade. The room we weree given was very nice. We really enjoyed our stay. The Buffet breakfast was absolutely lovely.

    Avaliado a 16 abril 2019

    Dear Graham, On behalf of the entire team of Marco Polo Plaza Cebu, I would like to thank you for your generous review about the hotel. We are very happy that you enjoyed all elements of your stay. Our guests’ comfort and convenience are foremost in our minds. At Marco Polo we are committed to providing you wonderful experiences each time you return. Thank you for choosing to stay with us and nothing would give us greater pleasure than to welcoming you back and continuing where we left off …. to pamper you anew. Our warmest regards, Brian Connelly General Manager

    Respondeu 20 maio 2019
    Marco Polo Plaza Cebu Hotel
    8,8
    Excelente
    martin, Reino Unido
    Casal
    Quarto Deluxe vista para a montanha
    Estadia de 5 noites em março de 2019

    My favourite hotel in Cebu City.”

    This is a proper hotel where the staff really look after you. Good value for money if you get a good rate on Agoda, but I bit pricey if you don't. Really comfortable beds and soft sheets, lovely rooms which are of a high standard. Great breakfast but get the option of breakfast when you book because it's pricey if you pay for it on arrival. Lovely swimming pools with sun loungers and towels provided. Waiter service at the pool and a nice poolside bar and restaurant which makes the best pizza in the Philippines. They also make great cocktails which won't break the bank. I can't recommend the Marco Polo enough.

    Avaliado a 15 março 2019

    Dear Martin, On behalf of the entire team of Marco Polo Plaza Cebu, I would like to thank you for your great review. We are very happy to see that you enjoyed your stay with us - starting from the room, our breakfast buffet, pool, cocktails and the pizza, and agree, 100% one of the best in the Philippines. I am a huge believer that service is what makes a property stand out from the rest and I am so glad that spirit is shining through to our guest and rest assured we will share your feedback with our team. It will be a great pleasure to welcoming you back again soon and thank you for your recommendation. Warm regards, Brian Connelly General Manager

    Respondeu 15 março 2019
    Marco Polo Plaza Cebu Hotel
    10,0
    Excecional
    ingram, Estados Unidos da América
    Casal
    Quarto Deluxe vista para a montanha
    Estadia de 1 noite em julho de 2019

    My customary get away ”

    Pros are everything, there are no cons but if you want to be king and rule all of cebu go and get the Henry hotel chef then no one could compete with you.

    Avaliado a 07 julho 2019

    Dear ingram, Thank you for the perfect rating! Recognition from our guests goes a long way in encouraging our dedicated associates to continue striving for excellence in customer satisfaction. Your suggestion on improving our culinary offerings is noted. Here in Marco Polo Plaza Cebu, our ethos is to serve our guests with warmth, superior facilities and the best food in town. At Marco Polo we are committed to providing you wonderful experiences each time you return. Thank you for choosing to stay with us and nothing would give us greater pleasure than to welcoming you back and continuing where we left off …. to pamper you anew. Warm regards, Brian Connelly General Manager

    Respondeu 08 julho 2019
    Marco Polo Plaza Cebu Hotel
    10,0
    Excecional
    Robin, Reino Unido
    Casal
    Quarto Deluxe vista para a montanha
    Estadia de 8 noites em junho de 2019

    Superb ”

    The hotel offers a peaceful and tranquil escape from the busy city. Very nice public areas, nice pool with poolside eating and BBQ.. main restaurant excellent with wide range of food. Most importantly the staff are excellent, very welcoming and happy to assist with anything, a real credit to the hotel.

    Avaliado a 18 junho 2019

    Dear Robin, I am a huge believer that service is what makes a property stand out from the rest and I am so glad that spirit is shining through to our guests. The Marco Polo Plaza Hotel remains the premier hotel of Cebu. We remain committed to providing the highest level of service in all areas for our valued guests. We do hope you will return to the Marco Polo Plaza and allow us to provide you a marvelous stay. Brian Connelly General Manager

    Respondeu 22 junho 2019
    Marco Polo Plaza Cebu Hotel
    10,0
    Excecional
    Thebazile, Filipinas
    Família com criança pequena
    Quarto Premier com vista para a montanha
    Estadia de 1 noite em abril de 2019

    Family summerfun”

    We booked to rooms. One of my booking is in the lower floor. Rhe other is in the higher ( i didnt notice). We wanted an adjacent rooms. Our request was granted but with free breakfast for two since we occupied the lower floors.

    Avaliado a 10 junho 2019

    Dear Thebazile, Thank you for taking time to write this stay experience review. We are glad that we were able to accommodate your request for adjacent rooms. We do hope you will return to the Marco Polo Plaza and allow us to provide you a marvelous stay. Brian Connelly General Manager

    Respondeu 12 junho 2019
    Marco Polo Plaza Cebu Hotel
    9,2
    Excecional
    Jason, Estados Unidos da América
    Família com criança pequena
    Quarto Premier com vista para a montanha
    Estadia de 2 noites em maio de 2019

    Marco Polo again, for a growing family”

    We have been staying at Marco Polo for 10 years now. Every time we visit Southern Leyte we fly in to Cebu Mactan Intn'l Airport. We always spend the first 2 nights or so at Marco Polo. The staff and service is always excellent. We have experience small challenges during our travels, and the staff is always ready to assist. The food is excellent. The pool is has multiple levels for children and adults. The outdoor bar and seating area is pleasant. The fitness center is very good. Don't hesitate. Go.

    Avaliado a 28 maio 2019

    Dear Jason, Thank you for this blazing recommendation! This is the highest compliment that we can receive. I am a huge believer that service is what makes a property stand out from the rest and I am so glad that spirit is shining through to our guests. Thanks very much for staying with us and for taking time out to leave a review. We appreciate both! Our warmest regards, Brian Connelly General Manager

    Respondeu 11 junho 2019
    Marco Polo Plaza Cebu Hotel
    10,0
    Excecional
    IWASAKI, Filipinas
    Casal
    Double or Twin DELUXE - ROOM ONLY
    Estadia de 5 noites em maio de 2019

    Very comfortable stay ”

    1. Even short notice of booking, front staff in Marco Polo Hotel has arranged the best room. 2. Room is clean and quiet. 3. Morning buffet provide many choices and very very delicious. 4. Hotel staffs are really professional and always dedicated themselves for guests comfort. 5. Beautiful pool.

    Avaliado a 14 maio 2019

    Dear IWASAKI, I am a huge believer that service is what makes a property stand out from the rest and I am so glad that spirit is shining through to our guests. Thanks very much for staying with us and for taking time out to leave a review. We appreciate both! Warm regards, Brian Connelly General Manager

    Respondeu 23 maio 2019
    Marco Polo Plaza Cebu Hotel
    8,0
    Excelente
    Enrique, Estados Unidos da América
    Família com criança pequena
    Quarto Deluxe vista para a montanha
    Estadia de 1 noite em fevereiro de 2019

    Great service but dated rooms”

    Overall, we enjoyed our stay because the service was friendly and helpful. However, when we arrived at our room though, the sheets on 1 of the beds was stained and the bathroom had a stinky smell. Housekeeping promptly changed the sheets and explained that an OJT person cleaned the room and he apologized for the miss. I was impressed with the quick action. The hotel rooms need renovation though. It looks like the bathroom shower was renovated but the sink and toilet, as well as the carpeting and furnishings in the room need updating. The shower, although.renovated is not well designed. The glass cover only covers half the shower area so the floor was soaking after every shower--unsafe and annoying. Had a similar experience at The Linq in Vegas a few years ago but after a lot of negative feedback, they already added shower curtains when I stayed there again just recently. Maybe Marco Polo can follow the same approach and add shower curtains or a door to fully close the shower...when they make the necessary renovation for the entire room.

    Avaliado a 16 fevereiro 2019

    Dear Enrique, Thank you so much for your kind review and sharing your feedback with us. While we are very happy to see that our team could rectify the issue quickly, we truly apologize for this shortfall and will ensure our team members are retrained again in this area. We appreciate as well your feedback in regards to the bathroom and we are happy to inform you that we are currently renovating and we are truly looking forward to have our brand new rooms released and in operation soon. New carpets, furnishing as well as brand new bathrooms. Please stay tuned on our website and we truly hope you have a chance to come back then and experience the newly renovated rooms. Best regards, Brian Connelly General Manager

    Respondeu 23 fevereiro 2019
    Marco Polo Plaza Cebu Hotel
    12345
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