Mercure Resort Sanur
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7,8
Muito bom
/10
( 2028 opiniões)Veja o que os hóspedes disseram
NO MAPA
8,1
Excelente
Avaliação da localização
Localização excelente
Estacionamento
GRÁTIS
  • Praia de Kuta9,42 km
  • Waterbom Park9,51 km
  • Falésia Lágrimas do Diabo19,39 km
  • Templo Tanah Lot20,84 km
  • Santuário Floresta Sagrada De Macacos21,21 km
  • Palácio Ubud22,51 km
  • Templo Uluwatu 22,86 km
  • Taman Tirta Gangga49,38 km
  • Monte Batur53,54 km
  • Cascatas Sekumpul59,68 km
  • Wi-Fi gratuito

    Mercure Resort Sanur

    Jl. Mertasari, P.o. Box 3476 Denpasar, Sanur, Bali, Indonésia, 80228 - NO MAPA
    Excecional reputação
    90% recomendariam a um amigo
    Conforto muito bom
    Avaliado com 7,9 pelo conforto
    Serviço muito bom
    Avaliado com 7,8 pelo serviço
    Muito boa limpeza
    Avaliado com 7,7 pela limpeza
    • Transfer do aeroporto

    • Praia privada

    • Câmbio monetário

    • Wi-Fi grátis nos quartos

    • Jacuzzi

    Mais barato do que 96% das propriedades em Bali nas últimas 24 horasComparado com 25 157 propriedades em Bali para várias datas
    Qualidade-preço7,8
    Distância até ao centro da cidade10 km
    Avaliação da localização8,1
    Aeroporto mais próximoAeroporto Internacional Ngurah Rai (DPS)
    Distância até ao aeroporto10,3 km

    Quartos disponíveis em Mercure Resort Sanur

    7,9
    Muito Bom
    Conforto e qualidade do quarto
    Quarto Deluxe King (Deluxe King Room)
    Quarto Deluxe King (Deluxe King Room)
    ...
    • Tamanho: 42 m²
    • Vista: Jardim
    • 1 cama King-size
    Selecione as datas para ver os preços
    Quarto Twin Deluxe (Deluxe Twin Room)
    Quarto Twin Deluxe (Deluxe Twin Room)
    ...
    • Tamanho: 42 m²
    • Vista: Jardim
    • 2 camas individuais
    Selecione as datas para ver os preços
    Quarto King superior (Superior King Room)
    Quarto King superior (Superior King Room)
    ...
    • Tamanho: 32 m²
    • Vista: Jardim
    • 1 cama King-size
    Selecione as datas para ver os preços
    Quarto Twin superior (Superior Twin Room)
    Quarto Twin superior (Superior Twin Room)
    ...
    • Tamanho: 32 m²
    • Vista: Jardim
    • 2 camas individuais
    Selecione as datas para ver os preços
    Quarto Executivo com 2 camas individuais (Executive Room 2 Single Beds)
    Quarto Executivo com 2 camas individuais (Executive Room 2 Single Beds)
    ...
    • Tamanho: 42 m²
    • Vista: Jardim
    • 2 camas individuais
    Selecione as datas para ver os preços
    Quarto Executivo com cama King-size (Executive Room with 1 King Bed)
    Quarto Executivo com cama King-size (Executive Room with 1 King Bed)
    ...
    • Tamanho: 42 m²
    • Vista: Jardim
    • 1 cama King-size
    Selecione as datas para ver os preços
    Deluxe Room - Double
    Deluxe Room - Double
    ...
    • Duche
    Selecione as datas para ver os preços
    Superior Room - Double
    Superior Room - Double
    ...
    • Duche
    Selecione as datas para ver os preços
    Room Assigned on Arrival
    Room Assigned on Arrival
    ...
    • Duche
    Selecione as datas para ver os preços
    Deluxe Club King Bed
    Deluxe Club King Bed
    ...
      Selecione as datas para ver os preços
      Ranking da propriedade|Comparado com 25 157 propriedades em Bali
      Ver todas as classificações
      Avaliação da localização
      8.1/10
      Avaliação do conforto do quarto
      7.9/10
      Tamanho do quarto
      39 sqm.
      Avaliação qualidade-preço
      7.8/10
      Melhor que
      97
      %
      das propriedades em Bali
      Melhor que
      97
      %
      das propriedades em Bali
      Maior que
      97
      %
      das propriedades em Bali
      Melhor que
      96
      %
      das propriedades em Bali
      Oferta para Membros Agoda: até 30% de desconto!

      Se entrar na sua conta os preços descem!

      Iniciar sessão
      Mais sobre Mercure Resort Sanur

      Mais sobre Mercure Resort Sanur

      Como é a propriedade

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      Caraterísticas mais comentadas

      Praia
      176 comentários
      Piscina
      79 comentários
      Pequeno-almoço
      49 comentários
      Serviço de limpeza
      37 comentários

      O que oferecem

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      Distâncias e informações essenciais

      As distâncias apresentadas são medidas em linha reta. A distância real de deslocação pode variar.
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      Refeições

      Opções de pequeno-almoço

      Americana
      Asiática
      Continental

      Restaurantes no local

      Pandawa Restaurant
      Culinária:Asiática, Indonésia, Internacional
      Menu:Bufê, À carta

      O que existe nas proximidades

      As distâncias apresentadas são medidas em linha reta. A distância real de deslocação pode variar.
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      Notícias

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      Opiniões sobre Mercure Resort Sanur de hóspedes reais

      Avaliação geral
      7,8
      Muito bom
      Com base em 2028 opiniões
      Fornecido por hóspedes verificados de
      Comentários de Agoda (1241)Comentários de Booking.com (787)
      Avaliação na Agoda7,7
      /
      10
      Limpeza7,7
      Instalações7,5
      Localização8,1
      Qualidade e conforto do quarto7,9
      Atendimento7,8
      Qualidade-preço7,8
      Avaliação acima da média em Bali
      Avaliação
      9+ Excecional (184)
      8-9 Excelente (278)
      7-8 Muito Bom (356)
      6-7 Bom (181)
      <6 Abaixo das expetativas (171)
      Altura do ano
      Mar. - Mai. (349)
      Jun. - Ago. (308)
      Set. - Nov. (222)
      Dez. - Fev. (291)
      Todos os tipos de viajantes (1241)
      Todos os tipos de quartos
      Todos os idiomas

      Ver comentários que mencionam 

      A mostrar 1170 opiniões de hóspedes verificados
      12345
      9,3
      Excecional
      Fernando, Portugal
      Casal
      Quarto King superior
      Estadia de 4 noites em abril de 2011

      Hotel bem localizado com um óptimo jardim”

      Privacidade dos quartos e bem enquadrado no jardim

      o hotel tem uma boa localização junto á praia e com acesso facil ao centro de sanur onde se podem encontrar bons restaurantes, bares e muita lojas para compras de conveniencia.o hotel oferece conforto, tranquilidade o que convida a passar uns dias de descanço.o serviço é bom sempre com um sorriso nos lábios.

      Avaliado a 28 abril 2011
      9,3
      Excecional
      Fillipe, Brasil
      Família com criança pequena
      Estadia de 6 noites em dezembro de 2009

      Hospedagem”

      Na verdade gostei de tudo do hotel , desde a chegada onde fomos recepcionados com uma massagem e cocktal, como todos os servicos , localizacao .
      Achamos um pouco caro.

      Recomendo este hotel a todas as pessoas que queiram ir para Bali em uma praia mais tranquila e reservada. Apesar que nao tera muita vontade de sair do hotel, pois possui uma otima estrutura e refrescantes piscinas. Os restaurantes e bares tambem possuem um otimo cardapio , juntamente com seus drinks.

      Avaliado a 02 janeiro 2010
      10,0
      Excecional
      benoit, Canadá
      Viajantes Individuais
      Quarto King superior
      Estadia de 2 noites em junho de 2019

      Super nice hotel”

      This hotel is very nice, clean and pleasant to be. I had a superior room on the second floor with view on a very pleasant garden. The hotel is quiet, clean and perfect to relax. Swimming pool was great, tons of restaurants around. The breakfast was very good with real croissant or Balinese food. The beach is very nice, no killer waves like Kuta. Sanur is way more pleasant than Kuta. Genius coffee on the property’s is very nice, try their Balinese duck ! It was super good. In one word if you need days off to relax go for this hotel.

      Avaliado a 05 julho 2019

      Dear benoit, Thank you for choosing Mercure Resort Sanur for your recent stay in Bali. We are very excited to know that you had a perfect stay with us. We are proud to hear that our garden, swimming pool and breakfast meet your expectation. Your superb feedback really motivate us to keep up our performance and service to the guest. We are looking forward to welcoming you back in the soonest. Sincerely, Eka Handayani Guest Experience Manager

      Respondeu 07 julho 2019
      Mercure Resort Sanur
      10,0
      Excecional
      Jamie, Singapura
      Casal
      Quarto Twin superior
      Estadia de 2 noites em agosto de 2018

      Excecional”

      My friend and I really enjoyed our lovely stay at Mercure. The room, amenities, spa and staff were truly amazing. Just note that the sun beds along the beach are really popular. A guest had rudely moved our belongings from our sunbed and claimed that she was there earlier but went off for lunch. It would be worth for the hotel to advise guests on courtesy/rules of sun bed usage. So that guests will know to respect usage of the sun beds. Defn worth going back for another stay!

      Avaliado a 25 agosto 2018

      Dear Jamie, Thank you for sharing your experience during your stay with us. It such a pleasure to know that you have had a pleasant stay with us. Knowing that you enjoyed our hotel service and facilities is truly delight us. Your kind word has been share with my team and I am sure it will motivate my team to keep up their performance. We are very excited to welcoming you back again. Sincerely, Eka Handayani Guest Experience Manager

      Respondeu 27 agosto 2018
      Mercure Resort Sanur
      10,0
      Excecional
      Saffron, Austrália
      Casal
      Quarto King superior
      Estadia de 1 noite em agosto de 2018

      Amazing day spa, clean room, great location!”

      Loved the day spa, therapists were fantastic, the spa was very clean and the prices reasonable. The room was clean and spacious with a balcony. The hotel is in a great spot on the beach and you can eat at the organic cafe on the beach or in the hotel restaurant. If you walk out of the hotel on the otherside you will find the main street with lots of restaurants and shops. Will be back!

      Avaliado a 10 agosto 2018

      Dear Saffron, We very much appreciate your comments regarding your stay at the Mercure Resort Sanur. It is very rewarding to receive positive feedback from our valued guest regarding their experience. We highly appreciate your good review and I have been shared your feedback with my entire team. I am sure that it will motivate them to keep up their performance. Thank you again for sharing your experience, and we are looking forward to welcoming you again in the near future. Sincerely, Eka Handayani Guest Experience Manager

      Respondeu 13 agosto 2018
      Mercure Resort Sanur
      8,0
      Excelente
      wendy, Austrália
      Casal
      Quarto King superior
      Estadia de 1 noite em junho de 2018

      Lovely!”

      Superior rooms are better than deluxe! Ask for upstairs superior overlooking the pool, you wont be disappointed. Rooms a little dilapidated but atmosphere plus and very comfy! Gardens gorgeous. Staff amazing. Great location. Wouldnt stay anywhere else. Highy recommend RITZ tailor just up the road, has made hundreds of dresses for my business, not a stich wrong! Very reasonable prices. Gardenia is great for coffee/meals. DEnick Natural has recovered my lounge cushion x 2 over last few years also highly recommend. The only negative is the dark blue tiles make the pools too warm

      Avaliado a 27 junho 2018

      Dear Wendy, Thank you very much for sharing your experience during your stay at Mercure resort Sanur. We delighted to know that you have lovely stay with us. Knowing that the staff friendliness, hotel location, and facilities meet your expectation is truly rewarding. We take note on your concern of the swimming pool tiles, please rest assure that it has been share with our respected department for our evaluation and improvement. We are looking forward to welcoming you again. Sincerely, Eka Handayani Guest Experience Manager

      Respondeu 13 julho 2018
      Mercure Resort Sanur
      8,0
      Excelente
      joanne, Austrália
      Casal
      Quarto King superior
      Estadia de 1 noite em setembro de 2017

      Beautiful gardens and pool ”

      This is a large hotel resort, but has amazing gardens and still has a Bali fee to it. Towards the southern end of Sanur so a little bit out - they have a shuttle into centre, but there are still loads of shops & restuarants near by. Great to walk along the beach

      Avaliado a 16 janeiro 2018

      Dear Joanne, Thank you for sharing your experience during your stay at Mercure Resort Sanur. We are truly honoured to read your positive feedback where you have a pleasant stay with us. Its feel great to hear that you really enjoyed our hotel service and facilities especially our gardens and pool. I have shared your feedback with my teams and I am sure this feedback will motivated them to keep up their performance. We will be more than pleased to have you back once again in a close future. Sincerely, Eka Handayani Guest Experience Manager

      Respondeu 17 janeiro 2018
      Mercure Resort Sanur
      9,6
      Excecional
      Vicki, Austrália
      Casal
      Quarto Twin superior
      Estadia de 1 noite em janeiro de 2018

      Love Mercure Sanur”

      After walking along the beach a few years ago, we discovered the Mercure Resort in a beautiful pocket in Sanur. We have since made the Mercure our family must stay when going to Bali. The rooms are great, the service is great, the pools big and clean, the location is beautiful. Love this place!!!

      Avaliado a 10 janeiro 2018

      Dear Vicki, Thank you for sharing your experience during your stay at Mercure Resort Sanur. We are truly honoured to read your positive feedback where you have a pleasant stay with us. Its feel great to hear that you really enjoyed our hotel service and facilities. I have shared your feedback with my teams and I am sure this feedback will motivated them to keep up their performance. We will be more than pleased to have you back once again in a close future. Sincerely, Eka Handayani Guest Experience Manager

      Respondeu 17 janeiro 2018
      Mercure Resort Sanur
      9,6
      Excecional
      Kenneth, Austrália
      Grupo
      Quarto Twin superior
      Estadia de 1 noite em março de 2017

      always a great stay”

      have stayed at least a dozen times at the Mercure Sanur and every time I have a great stay. Staff are always super friendly and efficient, rooms are clean and everything works. The beach is great as is the breakfast. prices are a bit dear at the bar but there are now a few cheap options just outside the property so you can mix it up a bit.

      Avaliado a 06 março 2017

      Dear Kenneth, Thank you very much for sharing your experience during your stay at Mercure Resort Sanur. It is always a pleasure to welcoming you back again and we delighted to know that you have a pleasant stay with us where the beach, room, staff friendliness was meet your expectation. I have been share your feedback with my team and I am sure it will motivate all of them to keep up their performance. Thank you again for sharing your feedback and looking forward to welcoming you again. Sincerely, Eka Handayani Guest Experience Manager

      Respondeu 12 junho 2017
      Mercure Resort Sanur
      8,8
      Excelente
      wendy, Austrália
      Casal
      Quarto King superior
      Estadia de 2 noites em março de 2017

      Fix the pool problem!”

      I love staying at the Mercure Sanur (12th visit) - the staff, rooms, location, ambience, gardens are all wonderful BUT.......the pools you cannot swim in, it is like stepping into a very hot bath - very unpleasant!! There is no shade and the dark blue tiles attract the full sun all day. They need to recitify this problem urgently - it has been a problem for 10 years that I know of!! Highly recommend Ritz Tailor nearby for perfect alterations and copy your old favourites at very reasonable price and Manik Natural on the left on the way up town - did a perfect job recovering my lounge suite. just took the loose cushion covers, plenty of fabric to choose from - fraction of the price charged here in Oz.

      Avaliado a 06 março 2017

      Dear Wendy, Thank you very much for your feedback. It is always a pleasure to welcoming you back again and thank you for your loyalty. We delighted to know that you have a pleasant stay with us where the staff friendliness, location, ambiance, gardens are wonderful. I have share your feedback with my team and I am sure it will motivate all of them to keep up their performance.We take note on your feedback in regard of our swimming pool. Currently we are renewing the pool furniture with teak wood lounge chair as well as the cushions, adding more umbrella at the pool side and the beach which has been positively responded by our guests. Prior to our upcoming resort enhancement, we are working on installing some shades across the pool which will help to reduce the heat radiation. Further on, of course our pool renovation is part of the resort refurbishment. Thank you again for sharing your experience and looking forward to welcoming you again. Sincerely, Eka Handayani, Guest Experience Mg

      Show more
      Mercure Resort Sanur
      8,0
      Excelente
      joanne, Austrália
      Viajantes Individuais
      Quarto King superior
      Estadia de 1 noite em maio de 2016

      Feel like you are in Bali”

      This is a big hotel, but you still feel like you are in Bali. The gardens are beautiful swimming pools huge so you can get away from it all and everyone if you want. I had a room right on the beach great to hear to waves during the night.

      Avaliado a 07 agosto 2016
      8,0
      Excelente
      joanne, Austrália
      Viajantes Individuais
      Quarto King superior
      Estadia de 1 noite em maio de 2016

      Beautiful gardens”

      I had stayed here a few years ago but the check staff were so unhelpful I decided never again. But decide due to location (close to the oasis yoga) I would give it a go. I am glad I did all staff were great. Beautiful gardens, clean rooms and right on the beach.

      Avaliado a 07 agosto 2016
      9,6
      Excecional
      Kenneth, Austrália
      Grupo
      Quarto Twin Deluxe
      Estadia de 3 noites em maio de 2016

      Another fantastic stay”

      This is my 5th or 6th stay at the Mercure and I still love the place, location is great, staff are always super friendly and helpful and the rooms and grounds are fantastic, especially when you consider the pricing compared to other hotels in Sanur. Breakfasts are very good although seem to have increased in price to the point of it seeming like a lot of people are going outside the hotel to eat. Pricing for drinks was also rather excessive to the degree that even during happy hour (half price) the drinks where still more than many other bars but at least reasonable. Will still go back but will be unlikely to use the bar or restaurant much.

      Avaliado a 01 junho 2016
      8,4
      Excelente
      wendy, Austrália
      Casal
      Quarto Twin superior
      Estadia de 1 noite em maio de 2016

      Still my favourite”

      wonderful staff, the whole resort has great ambience. grounds are lovely. rooms are very attractive and comfy which to me, outweighs the fact that they may need a bit of a refurb. fab location. BUT both pools too warm (no shade) and not clean enough. . highly recommend local tailor Ritz, take your favourites and have him copy them, perfect work at very low cost. Also local Gardenia café great for all meals but Tuesday night have fabulous duo, suggest booking as very popular.

      Avaliado a 19 maio 2016
      8,7
      Excelente
      Julie, França
      Viajantes Individuais
      Quarto Twin superior
      Estadia de 4 noites em junho de 2015

      Vraiment pratique”

      Comfortable, ideally located and nice

      I had a very good week at Mercure. I wasn't expecting the place to be that nice, I was surprisly pleased even though the bathroom needed a bit of improvement and renovation as it looks a bit old but apart from that I had a great time and will definetly come back. There are a lot of activities for kids and adults ( chess, stand up paddle, gym in the water, yoga,...) to please everyone!

      Avaliado a 07 fevereiro 2016
      9,3
      Excecional
      Vicki, Austrália
      Família com criança pequena
      Quarto King superior
      Estadia de 5 noites em abril de 2015

      My favourite Sanur hotel”

      Love the location Love the space Love the hotel

      I love staying at the Mercure Resort as there is room for the little ones to explore and the beach is at your doorstep. The staff are wonderful and the rooms are clean with modern decor. I will definitely be returning

      Avaliado a 22 dezembro 2015
      8,3
      Excelente
      Wei, Malásia
      Casal
      Quarto King superior
      Estadia de 2 noites em junho de 2015

      Beach hotel”

      Comfortable, clean, walking access to beach

      Hotel rooms come in two floors, so you will have to climb the stairs and carry your luggage up/ down stairs. Rooms are also located quite far apart, like chalets form so be prepared for a stroll to your room each time. Hotel has two pools and you can relax by the beach which is a plus point. Breakfast is quite simple with limited choices of food. Room is big and spacious, with couch. Room is very comfortable and comes with bottle opener. Bathroom is spacious and clean. Hot water is not hot even after waiting for the water to run for a period of time. Spa is always fully booked, so please book early if you intend to go to spa.

      Avaliado a 04 outubro 2015
      8,7
      Excelente
      Kenneth, Austrália
      Casal
      Quarto King superior
      Estadia de 11 noites em agosto de 2015

      Location and great beach”

      Location, Staff, Beach

      Great staff, fantastic location on a clean, shady and generally breezy beach. Rooms are a good size and kept clean. Gardens and great and pools nice and clean. The beach bar area is also fantastic at night for an end of day drink or two.

      Avaliado a 31 agosto 2015
      8,7
      Excelente
      Kenneth, Austrália
      Casal
      Quarto Twin superior
      Estadia de 11 noites em agosto de 2015

      Great Beach and Staff”

      Beach, Staff, Location

      Staff and very friendly, rooms are clean and comfortable with lots of room and the beach is great for swimming or just lazing about in the sun or shade. The bar area near the beach is also a great place to finish the day with a twilight drink in the cool breeze.

      Avaliado a 31 agosto 2015
      8,7
      Excelente
      Kenneth, Austrália
      Família com criança pequena
      Quarto Twin Deluxe
      Estadia de 11 noites em agosto de 2015

      Location, Family friendly, Beach”

      Great for families

      We had interconnecting Superior rooms for 2 adults and 3 small children and found the staff fantastic and the rooms comfortable. The inner pool is great for children and the beach is clean with lots of shady areas and good clean swimming area.

      Avaliado a 31 agosto 2015
      12345

      Opiniões sobre Mercure Resort Sanur de hóspedes reais

      Avaliação geral
      7,8
      Muito bom
      Com base em 2028 opiniões
      Fornecido por hóspedes verificados de
      Comentários de Agoda (1241)Comentários de Booking.com (787)
      Avaliação na Agoda7,7
      /
      10
      Limpeza7,7
      Instalações7,5
      Localização8,1
      Qualidade e conforto do quarto7,9
      Atendimento7,8
      Qualidade-preço7,8
      Avaliação acima da média em Bali
      Avaliação
      9+ Excecional (184)
      8-9 Excelente (278)
      7-8 Muito Bom (356)
      6-7 Bom (181)
      <6 Abaixo das expetativas (171)
      Altura do ano
      Mar. - Mai. (349)
      Jun. - Ago. (308)
      Set. - Nov. (222)
      Dez. - Fev. (291)
      Todos os tipos de viajantes (1241)
      Todos os tipos de quartos
      Todos os idiomas

      Ver comentários que mencionam 

      A mostrar 1170 opiniões de hóspedes verificados
      12345
      9,3
      Excecional
      Fernando, Portugal
      Casal
      Quarto King superior
      Estadia de 4 noites em abril de 2011

      Hotel bem localizado com um óptimo jardim”

      Privacidade dos quartos e bem enquadrado no jardim

      o hotel tem uma boa localização junto á praia e com acesso facil ao centro de sanur onde se podem encontrar bons restaurantes, bares e muita lojas para compras de conveniencia.o hotel oferece conforto, tranquilidade o que convida a passar uns dias de descanço.o serviço é bom sempre com um sorriso nos lábios.

      Avaliado a 28 abril 2011
      9,3
      Excecional
      Fillipe, Brasil
      Família com criança pequena
      Estadia de 6 noites em dezembro de 2009

      Hospedagem”

      Na verdade gostei de tudo do hotel , desde a chegada onde fomos recepcionados com uma massagem e cocktal, como todos os servicos , localizacao .
      Achamos um pouco caro.

      Recomendo este hotel a todas as pessoas que queiram ir para Bali em uma praia mais tranquila e reservada. Apesar que nao tera muita vontade de sair do hotel, pois possui uma otima estrutura e refrescantes piscinas. Os restaurantes e bares tambem possuem um otimo cardapio , juntamente com seus drinks.

      Avaliado a 02 janeiro 2010
      10,0
      Excecional
      benoit, Canadá
      Viajantes Individuais
      Quarto King superior
      Estadia de 2 noites em junho de 2019

      Super nice hotel”

      This hotel is very nice, clean and pleasant to be. I had a superior room on the second floor with view on a very pleasant garden. The hotel is quiet, clean and perfect to relax. Swimming pool was great, tons of restaurants around. The breakfast was very good with real croissant or Balinese food. The beach is very nice, no killer waves like Kuta. Sanur is way more pleasant than Kuta. Genius coffee on the property’s is very nice, try their Balinese duck ! It was super good. In one word if you need days off to relax go for this hotel.

      Avaliado a 05 julho 2019

      Dear benoit, Thank you for choosing Mercure Resort Sanur for your recent stay in Bali. We are very excited to know that you had a perfect stay with us. We are proud to hear that our garden, swimming pool and breakfast meet your expectation. Your superb feedback really motivate us to keep up our performance and service to the guest. We are looking forward to welcoming you back in the soonest. Sincerely, Eka Handayani Guest Experience Manager

      Respondeu 07 julho 2019
      Mercure Resort Sanur
      10,0
      Excecional
      Jamie, Singapura
      Casal
      Quarto Twin superior
      Estadia de 2 noites em agosto de 2018

      Excecional”

      My friend and I really enjoyed our lovely stay at Mercure. The room, amenities, spa and staff were truly amazing. Just note that the sun beds along the beach are really popular. A guest had rudely moved our belongings from our sunbed and claimed that she was there earlier but went off for lunch. It would be worth for the hotel to advise guests on courtesy/rules of sun bed usage. So that guests will know to respect usage of the sun beds. Defn worth going back for another stay!

      Avaliado a 25 agosto 2018

      Dear Jamie, Thank you for sharing your experience during your stay with us. It such a pleasure to know that you have had a pleasant stay with us. Knowing that you enjoyed our hotel service and facilities is truly delight us. Your kind word has been share with my team and I am sure it will motivate my team to keep up their performance. We are very excited to welcoming you back again. Sincerely, Eka Handayani Guest Experience Manager

      Respondeu 27 agosto 2018
      Mercure Resort Sanur
      10,0
      Excecional
      Saffron, Austrália
      Casal
      Quarto King superior
      Estadia de 1 noite em agosto de 2018

      Amazing day spa, clean room, great location!”

      Loved the day spa, therapists were fantastic, the spa was very clean and the prices reasonable. The room was clean and spacious with a balcony. The hotel is in a great spot on the beach and you can eat at the organic cafe on the beach or in the hotel restaurant. If you walk out of the hotel on the otherside you will find the main street with lots of restaurants and shops. Will be back!

      Avaliado a 10 agosto 2018

      Dear Saffron, We very much appreciate your comments regarding your stay at the Mercure Resort Sanur. It is very rewarding to receive positive feedback from our valued guest regarding their experience. We highly appreciate your good review and I have been shared your feedback with my entire team. I am sure that it will motivate them to keep up their performance. Thank you again for sharing your experience, and we are looking forward to welcoming you again in the near future. Sincerely, Eka Handayani Guest Experience Manager

      Respondeu 13 agosto 2018
      Mercure Resort Sanur
      8,0
      Excelente
      wendy, Austrália
      Casal
      Quarto King superior
      Estadia de 1 noite em junho de 2018

      Lovely!”

      Superior rooms are better than deluxe! Ask for upstairs superior overlooking the pool, you wont be disappointed. Rooms a little dilapidated but atmosphere plus and very comfy! Gardens gorgeous. Staff amazing. Great location. Wouldnt stay anywhere else. Highy recommend RITZ tailor just up the road, has made hundreds of dresses for my business, not a stich wrong! Very reasonable prices. Gardenia is great for coffee/meals. DEnick Natural has recovered my lounge cushion x 2 over last few years also highly recommend. The only negative is the dark blue tiles make the pools too warm

      Avaliado a 27 junho 2018

      Dear Wendy, Thank you very much for sharing your experience during your stay at Mercure resort Sanur. We delighted to know that you have lovely stay with us. Knowing that the staff friendliness, hotel location, and facilities meet your expectation is truly rewarding. We take note on your concern of the swimming pool tiles, please rest assure that it has been share with our respected department for our evaluation and improvement. We are looking forward to welcoming you again. Sincerely, Eka Handayani Guest Experience Manager

      Respondeu 13 julho 2018
      Mercure Resort Sanur
      8,0
      Excelente
      joanne, Austrália
      Casal
      Quarto King superior
      Estadia de 1 noite em setembro de 2017

      Beautiful gardens and pool ”

      This is a large hotel resort, but has amazing gardens and still has a Bali fee to it. Towards the southern end of Sanur so a little bit out - they have a shuttle into centre, but there are still loads of shops & restuarants near by. Great to walk along the beach

      Avaliado a 16 janeiro 2018

      Dear Joanne, Thank you for sharing your experience during your stay at Mercure Resort Sanur. We are truly honoured to read your positive feedback where you have a pleasant stay with us. Its feel great to hear that you really enjoyed our hotel service and facilities especially our gardens and pool. I have shared your feedback with my teams and I am sure this feedback will motivated them to keep up their performance. We will be more than pleased to have you back once again in a close future. Sincerely, Eka Handayani Guest Experience Manager

      Respondeu 17 janeiro 2018
      Mercure Resort Sanur
      9,6
      Excecional
      Vicki, Austrália
      Casal
      Quarto Twin superior
      Estadia de 1 noite em janeiro de 2018

      Love Mercure Sanur”

      After walking along the beach a few years ago, we discovered the Mercure Resort in a beautiful pocket in Sanur. We have since made the Mercure our family must stay when going to Bali. The rooms are great, the service is great, the pools big and clean, the location is beautiful. Love this place!!!

      Avaliado a 10 janeiro 2018

      Dear Vicki, Thank you for sharing your experience during your stay at Mercure Resort Sanur. We are truly honoured to read your positive feedback where you have a pleasant stay with us. Its feel great to hear that you really enjoyed our hotel service and facilities. I have shared your feedback with my teams and I am sure this feedback will motivated them to keep up their performance. We will be more than pleased to have you back once again in a close future. Sincerely, Eka Handayani Guest Experience Manager

      Respondeu 17 janeiro 2018
      Mercure Resort Sanur
      9,6
      Excecional
      Kenneth, Austrália
      Grupo
      Quarto Twin superior
      Estadia de 1 noite em março de 2017

      always a great stay”

      have stayed at least a dozen times at the Mercure Sanur and every time I have a great stay. Staff are always super friendly and efficient, rooms are clean and everything works. The beach is great as is the breakfast. prices are a bit dear at the bar but there are now a few cheap options just outside the property so you can mix it up a bit.

      Avaliado a 06 março 2017

      Dear Kenneth, Thank you very much for sharing your experience during your stay at Mercure Resort Sanur. It is always a pleasure to welcoming you back again and we delighted to know that you have a pleasant stay with us where the beach, room, staff friendliness was meet your expectation. I have been share your feedback with my team and I am sure it will motivate all of them to keep up their performance. Thank you again for sharing your feedback and looking forward to welcoming you again. Sincerely, Eka Handayani Guest Experience Manager

      Respondeu 12 junho 2017
      Mercure Resort Sanur
      8,8
      Excelente
      wendy, Austrália
      Casal
      Quarto King superior
      Estadia de 2 noites em março de 2017

      Fix the pool problem!”

      I love staying at the Mercure Sanur (12th visit) - the staff, rooms, location, ambience, gardens are all wonderful BUT.......the pools you cannot swim in, it is like stepping into a very hot bath - very unpleasant!! There is no shade and the dark blue tiles attract the full sun all day. They need to recitify this problem urgently - it has been a problem for 10 years that I know of!! Highly recommend Ritz Tailor nearby for perfect alterations and copy your old favourites at very reasonable price and Manik Natural on the left on the way up town - did a perfect job recovering my lounge suite. just took the loose cushion covers, plenty of fabric to choose from - fraction of the price charged here in Oz.

      Avaliado a 06 março 2017

      Dear Wendy, Thank you very much for your feedback. It is always a pleasure to welcoming you back again and thank you for your loyalty. We delighted to know that you have a pleasant stay with us where the staff friendliness, location, ambiance, gardens are wonderful. I have share your feedback with my team and I am sure it will motivate all of them to keep up their performance.We take note on your feedback in regard of our swimming pool. Currently we are renewing the pool furniture with teak wood lounge chair as well as the cushions, adding more umbrella at the pool side and the beach which has been positively responded by our guests. Prior to our upcoming resort enhancement, we are working on installing some shades across the pool which will help to reduce the heat radiation. Further on, of course our pool renovation is part of the resort refurbishment. Thank you again for sharing your experience and looking forward to welcoming you again. Sincerely, Eka Handayani, Guest Experience Mg

      Show more
      Mercure Resort Sanur
      8,0
      Excelente
      joanne, Austrália
      Viajantes Individuais
      Quarto King superior
      Estadia de 1 noite em maio de 2016

      Feel like you are in Bali”

      This is a big hotel, but you still feel like you are in Bali. The gardens are beautiful swimming pools huge so you can get away from it all and everyone if you want. I had a room right on the beach great to hear to waves during the night.

      Avaliado a 07 agosto 2016
      8,0
      Excelente
      joanne, Austrália
      Viajantes Individuais
      Quarto King superior
      Estadia de 1 noite em maio de 2016

      Beautiful gardens”

      I had stayed here a few years ago but the check staff were so unhelpful I decided never again. But decide due to location (close to the oasis yoga) I would give it a go. I am glad I did all staff were great. Beautiful gardens, clean rooms and right on the beach.

      Avaliado a 07 agosto 2016
      9,6
      Excecional
      Kenneth, Austrália
      Grupo
      Quarto Twin Deluxe
      Estadia de 3 noites em maio de 2016

      Another fantastic stay”

      This is my 5th or 6th stay at the Mercure and I still love the place, location is great, staff are always super friendly and helpful and the rooms and grounds are fantastic, especially when you consider the pricing compared to other hotels in Sanur. Breakfasts are very good although seem to have increased in price to the point of it seeming like a lot of people are going outside the hotel to eat. Pricing for drinks was also rather excessive to the degree that even during happy hour (half price) the drinks where still more than many other bars but at least reasonable. Will still go back but will be unlikely to use the bar or restaurant much.

      Avaliado a 01 junho 2016
      8,4
      Excelente
      wendy, Austrália
      Casal
      Quarto Twin superior
      Estadia de 1 noite em maio de 2016

      Still my favourite”

      wonderful staff, the whole resort has great ambience. grounds are lovely. rooms are very attractive and comfy which to me, outweighs the fact that they may need a bit of a refurb. fab location. BUT both pools too warm (no shade) and not clean enough. . highly recommend local tailor Ritz, take your favourites and have him copy them, perfect work at very low cost. Also local Gardenia café great for all meals but Tuesday night have fabulous duo, suggest booking as very popular.

      Avaliado a 19 maio 2016
      8,7
      Excelente
      Julie, França
      Viajantes Individuais
      Quarto Twin superior
      Estadia de 4 noites em junho de 2015

      Vraiment pratique”

      Comfortable, ideally located and nice

      I had a very good week at Mercure. I wasn't expecting the place to be that nice, I was surprisly pleased even though the bathroom needed a bit of improvement and renovation as it looks a bit old but apart from that I had a great time and will definetly come back. There are a lot of activities for kids and adults ( chess, stand up paddle, gym in the water, yoga,...) to please everyone!

      Avaliado a 07 fevereiro 2016
      9,3
      Excecional
      Vicki, Austrália
      Família com criança pequena
      Quarto King superior
      Estadia de 5 noites em abril de 2015

      My favourite Sanur hotel”

      Love the location Love the space Love the hotel

      I love staying at the Mercure Resort as there is room for the little ones to explore and the beach is at your doorstep. The staff are wonderful and the rooms are clean with modern decor. I will definitely be returning

      Avaliado a 22 dezembro 2015
      8,3
      Excelente
      Wei, Malásia
      Casal
      Quarto King superior
      Estadia de 2 noites em junho de 2015

      Beach hotel”

      Comfortable, clean, walking access to beach

      Hotel rooms come in two floors, so you will have to climb the stairs and carry your luggage up/ down stairs. Rooms are also located quite far apart, like chalets form so be prepared for a stroll to your room each time. Hotel has two pools and you can relax by the beach which is a plus point. Breakfast is quite simple with limited choices of food. Room is big and spacious, with couch. Room is very comfortable and comes with bottle opener. Bathroom is spacious and clean. Hot water is not hot even after waiting for the water to run for a period of time. Spa is always fully booked, so please book early if you intend to go to spa.

      Avaliado a 04 outubro 2015
      8,7
      Excelente
      Kenneth, Austrália
      Casal
      Quarto King superior
      Estadia de 11 noites em agosto de 2015

      Location and great beach”

      Location, Staff, Beach

      Great staff, fantastic location on a clean, shady and generally breezy beach. Rooms are a good size and kept clean. Gardens and great and pools nice and clean. The beach bar area is also fantastic at night for an end of day drink or two.

      Avaliado a 31 agosto 2015
      8,7
      Excelente
      Kenneth, Austrália
      Casal
      Quarto Twin superior
      Estadia de 11 noites em agosto de 2015

      Great Beach and Staff”

      Beach, Staff, Location

      Staff and very friendly, rooms are clean and comfortable with lots of room and the beach is great for swimming or just lazing about in the sun or shade. The bar area near the beach is also a great place to finish the day with a twilight drink in the cool breeze.

      Avaliado a 31 agosto 2015
      8,7
      Excelente
      Kenneth, Austrália
      Família com criança pequena
      Quarto Twin Deluxe
      Estadia de 11 noites em agosto de 2015

      Location, Family friendly, Beach”

      Great for families

      We had interconnecting Superior rooms for 2 adults and 3 small children and found the staff fantastic and the rooms comfortable. The inner pool is great for children and the beach is clean with lots of shady areas and good clean swimming area.

      Avaliado a 31 agosto 2015
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