Novotel Ha Long Bay Hotel
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Quarto Executivo com 1 Cama king-size - Vista Novotel Ha Long Bay Hotel
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8,2
Excelente
/10
( 1368 opiniões)Veja o que os hóspedes disseram
NO MAPA
8,2
Excelente
Avaliação da localização
Localização excelente - 580 m da praia
Estacionamento
GRÁTIS
  • Ponte Bai Chay2,7 km
  • Dong Thien Cung5,06 km
  • Gruta Dau Go5,4 km
  • Baía de Ha Long5,67 km
  • Ilha Hon Ga Choi7,02 km
  • Ilha (Soi Sim Island)11,81 km
  • Caverna Sung Sot13,02 km
  • Cavernas Luon15,46 km
  • Cua Van - Aldeia Piscatória17,96 km
  • Baía Bai Tu Long22,3 km
  • 4-star Hotel
    Wi-Fi gratuito
    2018

    Novotel Ha Long Bay Hotel

    160 Ha Long Road, Bai Chay Ward, Ha Long, Ha Long, Vietnam, 200000 - NO MAPA
    Excelente limpeza
    Avaliado com 8,7 pela limpeza
    Excecional reputação
    85% recomendariam a um amigo
    Excelente serviço
    Avaliado com 8,4 pelo serviço
    Conforto excelente
    Avaliado com 8,3 pelo conforto
    • Transfer do aeroporto

    • 580 m da praia

    • Câmbio monetário

    • Wi-Fi grátis nos quartos

    • Ar condicionado

    Mais barato do que 98% das propriedades em Ha Long nas últimas 24 horasComparado com 2277 propriedades em Ha Long para várias datas
    Qualidade-preço7,9
    Distância até ao centro da cidade1.0 km
    Avaliação da localização8,2
    Aeroporto mais próximoAeroporto Internacional Cat Bi (HPH)
    Distância até ao aeroporto36,0 km

    Quartos disponíveis em Novotel Ha Long Bay Hotel

    8,3
    Excelente
    Conforto e qualidade do quarto
    Quarto Superior com Cama King-size (Superior King Bed)
    Quarto Superior com Cama King-size (Superior King Bed)
    ...
    • Tamanho: 32 m²
    • Vista: Mar
    • 1 cama King-size
    Selecione as datas para ver os preços
    Quarto King Standard  (Standard King Bed)
    Quarto King Standard (Standard King Bed)
    ...
    • Tamanho: 32 m²
    • Vista: Montanha
    • 1 cama King-size
    Selecione as datas para ver os preços
    Quarto Executivo com 1 Cama king-size (Executive King Bed)
    Quarto Executivo com 1 Cama king-size (Executive King Bed)
    ...
    • Tamanho: 42 m²
    • Vista: Mar
    • 1 cama King-size
    Selecione as datas para ver os preços
    2 Camas Individuais Superior (Superior Twin bed)
    2 Camas Individuais Superior (Superior Twin bed)
    ...
    • Tamanho: 32 m²
    • Vista: Mar
    • 2 camas individuais
    Selecione as datas para ver os preços
    Standard Twin Beds
    Standard Twin Beds
    ...
    • Tamanho: 32 m²
    • Vista: Montanha
    • 2 camas individuais
    Selecione as datas para ver os preços
    Suite Standard
    Suite Standard
    ...
    • Tamanho: 52 m²
    Selecione as datas para ver os preços
    DOUBLE STANDARD - ROOM ONLY
    DOUBLE STANDARD - ROOM ONLY
    ...
    • Varanda/terraço
    • Duche e banheira
    Selecione as datas para ver os preços
    Superior Double Room (Double bed)
    Superior Double Room (Double bed)
    ...
    • Varanda/terraço
    • Duche e banheira
    Selecione as datas para ver os preços
    Executivo de casal (Executive Double)
    Executivo de casal (Executive Double)
    ...
    • Varanda/terraço
    Selecione as datas para ver os preços
    Quarto Standard (Standard Room)
    Quarto Standard (Standard Room)
    ...
    • Varanda/terraço
    Selecione as datas para ver os preços
    Ranking da propriedade|Comparado com 2277 propriedades em Ha Long
    Ver todas as classificações
    Avaliação do conforto do quarto
    8.3/10
    Avaliação da limpeza
    8.7/10
    Avaliação de preço mais baixo
    Tamanho do quarto
    34 sqm.
    Melhor que
    99
    %
    das propriedades em Ha Long
    Melhor que
    98
    %
    das propriedades em Ha Long
    Melhor que
    98
    %
    das propriedades em Ha Long
    Maior que
    97
    %
    das propriedades em Ha Long
    Oferta para Membros Agoda: até 30% de desconto!

    Se entrar na sua conta os preços descem!

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    Mais sobre Novotel Ha Long Bay Hotel

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    Como é a propriedade

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    Caraterísticas mais comentadas

    Pequeno-almoço
    26 comentários
    Serviço de limpeza
    23 comentários
    Piscina
    18 comentários
    Vista
    15 comentários

    O que oferecem

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    Distâncias e informações essenciais

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    Refeições

    Opções de pequeno-almoço

    Americana
    Asiática
    Continental
    Italiana
    Vegetariana

    Restaurantes no local

    The Square
    Culinária:Internacional
    Menu:Bufê, À carta

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    Opiniões sobre Novotel Ha Long Bay Hotel de hóspedes reais

    Avaliação geral
    8,2
    Excelente
    Com base em 1368 opiniões
    8,6Limpeza
    8,4Atendimento
    8,3Qualidade e conforto do quarto
    Comentários de Agoda (702)Comentários de Booking.com (666)
    Avaliação na Agoda8,2
    /
    10
    Limpeza8,7
    Instalações8,0
    Localização8,2
    Qualidade e conforto do quarto8,3
    Atendimento8,4
    Qualidade-preço7,9
    Avaliação acima da média em Ha Long
    Avaliação
    9+ Excecional (152)
    8-9 Excelente (101)
    7-8 Muito Bom (122)
    6-7 Bom (39)
    <6 Abaixo das expetativas (51)
    Altura do ano
    Mar. - Mai. (128)
    Jun. - Ago. (149)
    Set. - Nov. (89)
    Dez. - Fev. (99)
    Todos os tipos de viajantes (702)
    Todos os tipos de quartos
    Todos os idiomas

    Ver comentários que mencionam 

    A mostrar 465 opiniões de hóspedes verificados
    12345
    8,0
    Excelente
    Nam, Vietnam
    Família com criança pequena
    Standard Twin Beds
    Estadia de 1 noite em julho de 2019

    Improvements needed a little bit”

    Receptionists should pay more attention to guests when they check in and check out. Staff who helps guests keeping food out of hotel should be more polite at communicating. TV and toilet sprayer are required to work and serve.

    Avaliado a 21 julho 2019
    8,0
    Excelente
    David
    Casal
    Quarto Executivo com 1 Cama king-size
    Estadia de 1 noite em junho de 2019

    Beautiful, but the carpets in the room smelt terrible. ”

    I immediately noticed a strong smell that came from my room when I walked in. I requested someone to do something about it and all they did was bring a can of Febreeze. When I asked the cleaner to give me the bottle, she refused, which was terrible service in the first place. The cleaner barely fixed the issue and wouldn't even let me use the bottle to spray it myself, and so we pretty much stayed in a room that smelt like pee. They didn't even try to clean the rug properly and just sprayed over it. The room was spacious, and overall it was okay. The breakfast was standard in terms of the pricing and comparing it to other breakfasts I've had. They only had 1 cook to help make eggs and prepare the Pho to guests and so there was a long line and wait in the morning. There needs to be improvements when it comes to cleaning the rooms and making sure it doesn't have a bad smell.

    Avaliado a 23 junho 2019

    Dear David, Thank you for choosing Novotel Ha Long Bay and taking time to share your feedback here in regards to your recent stay. We would like to offer our sincerest apology as your experience did not meet your expectation. We regretted that the case of smelt carpet was not handled in the proper manner. Kindly rest assured that appropriate training will be conducted to avoid the recurrence of such incident in the future. We do appreciate you bringing the issue of waiting in the breakfast for eggs and Pho. Our Executive Chef has been instructed to review and fix the problem. Thank you again for your comments and we hope to have opportunity to better serve you in the future. Sincerely, Thoi Dinh Room Division Manager

    Respondeu 26 junho 2019
    Novotel Ha Long Bay Hotel
    8,4
    Excelente
    Stephen, Tailândia
    Viajantes Individuais
    Standard Twin Beds
    Estadia de 3 noites em maio de 2019

    Nice hotel with professional friendly staff”

    Pros: excellent staff, nice clean quiet room. Location good as there were bars and restaurants nearby. Bars a bit noisy as they insist on cranking up the volume for the street passers by. Cons: watered down orange and fruit juices for breakfast. Really just flavoured water - insipid colour. A bit pathetic - I only mention it as it was just so laughable. No ironing facilities in room.

    Avaliado a 02 junho 2019

    Dear Stephen, Thank you for taking time to give us your valuable feedback after your stay at Novotel Ha Long. We were very happy to hear you praises about excellent staff, nice room and good location as well. I believe that your compliments will give all of the staff of Novotel Ha Long a huge motivation to work harder and harder. We also would like to apologize you for all the inconveniences. We noted all your feedback. We promise that will try our best to improve the quality this aspects as quick as possible. Hopefully, we will have the opportunity to welcome you back to the hotel soon and witness our improvement. Sincerely, The Hotel Management Team

    Respondeu 17 julho 2019
    Novotel Ha Long Bay Hotel
    6,0
    Melissa, Austrália
    Casal
    Quarto King Standard
    Estadia de 2 noites em maio de 2019

    We were really disappointed with this hotel”

    Having travelled in Vietnam for 2 weeks in 4 different boutique hotels, we decided to end our stay at Novotel. We came to Vietnam for our 1 year wedding anniversary. This hotel is the biggest disappointment we have experienced and were shocked with it coming from the Accor group which are usually great. It has actually put us off with ever staying at a Novotel. We had no acknowledgement for our anniversary at all, we requested a high floor with a quiet room. Breakfast lacked flavour and was a huge disappointment. There was also little flies all on and around the bread and cheese area. At breakfast when we walked in they asked for our room number. Later my husband was at the egg station and asked him for the room number again. They then later also asked me again when I was sitting down eating. This hotel was only a quarter to half full. They decided to put us at the end of 1 floor with a family/friends group with 3 rooms and 7 kids who would run up and down the hallways banging doors as they left the top latch open so they could move freely from room to room. From 10pm to 11pm, the kids were running a muck and playing as well as the fathers making loud noises and disrupting guests. As these were kids and we were awake watching a movie we just left it alone. However, when they went to bed, the fathers who may have been drunk were yelling at each other and still banging doors in the hallway after 11pm. We were trying to sleep and had to call reception who called up security to ask them to lower their noise. However, these ugly feral fathers (I feel sorry for their children) started arguing with security but quietened down. But they then became loud again and yelling outside our door and we heard one of them stand outside our door and spit on it. This hotel is a disgrace and i was shocked and disappointed with this stay and would never return.

    Avaliado a 05 maio 2019
    9,2
    Excecional
    Ha, Vietnam
    Família com criança
    Quarto Superior com Cama King-size
    Estadia de 2 noites em julho de 2019

    Service good, in center, clean ,staff is friendly ”

    Good

    Avaliado a 18 julho 2019
    6,8
    Bom
    Hubert, Singapura
    Casal
    Standard Twin Beds
    Estadia de 1 noite em fevereiro de 2019

    Bathroom facilities should be improved”

    Check in was a breeze. Lobby , walk way were all clean and neat and smell good. However once we arrive to our room there is this weird stench from bath room. Looks clean but just that weird smell. Request for room change, but was told I had to top up $ in order for a room change. The hose connecting the shower head was defective too and not replaced. Staff were polite and friendly too during our stay. Overall facilities should be looked into and improved on.

    Avaliado a 04 março 2019
    8,0
    Excelente
    Ha, Vietnam
    Família com criança pequena
    Standard Twin Beds
    Estadia de 1 noite em maio de 2019

    good hotel & service!”

    everything is good.

    Avaliado a 12 junho 2019

    Dear Ha, It has been our great pleasure to welcome you to Novotel Ha Long Bay and for taking the time to share your feedback. We hope to have chance to welcome you back to our hotel very soon! Sincerely, Thoi Dinh Room Division Manager

    Respondeu 26 junho 2019
    Novotel Ha Long Bay Hotel
    9,2
    Excecional
    Binder, Singapura
    Casal
    Quarto Superior com Cama King-size
    Estadia de 2 noites em maio de 2019

    View from the room was very nice , we could see Halong Bay”

    The Hotel was very nice, the Staff was very friendly and helpful. There is a lot of construction going on in Halong Bay City.

    Avaliado a 27 maio 2019
    9,6
    Excecional
    Rick, Estados Unidos da América
    Casal
    Quarto King Standard
    Estadia de 3 noites em outubro de 2017

    Excellent room.”

    The facilities were brilliant - from the food (breakfast and diner) to the room (especially the sea view) to the friendly and helpful staff. The only downside is the groups of Korean tourists that forget - or do not care - that they are not in South Korea. From spitting on the pool deck, touching the food with their hands and then putting it back at the breakfast buffet, vomiting in the lobby, pushing customers in the elevators, etc. Typical Korean culture - "Sparkling!"

    Avaliado a 11 outubro 2017

    Dear Rick, Thank you for choosing Novotel Ha Long Bay as your accommodation choice during your recent visit to Ha Long Bay. We are delighted to learn that you liked our room facilities, breakfast and dinner. Your appreciation on the friendliness and assistance of our staff will serve as an encouragement for us to keep up the good work. Besides that, we are sorry for any inconvenience caused to you as you mentioned above. We are trying the best to minimize the affection to individual guest. Thank you again for your feedback and we look forward to welcoming you back soon. Sincerely, The Novotel Ha Long Bay team

    Respondeu 28 dezembro 2017
    Novotel Ha Long Bay Hotel
    9,2
    Excecional
    Danielle, Tailândia
    Grupo
    Quarto King Standard
    Estadia de 1 noite em outubro de 2016

    Clean, spacious, quiet”

    The only hotel around that has a reputable name under it. In this derelict & dead city, you'd want to at least have a nice hotel where you'll probably end up spending most if not all of your time in. The pool was a sad container of water overlooking debris, but the room was pretty neat with ample space for both bedroom & bathroom areas. Particularly impressed with the duo-framed door & swivel TV stand. Also the coconut ice coffee was the bomb diggity 10/10 would stay again for that

    Avaliado a 28 outubro 2016
    9,0
    Excecional
    YEO, Malásia
    Viajantes Individuais
    Quarto King Standard
    Estadia de 1 noite em março de 2014

    Nice stay ”

    Good location, food & amenities

    I'm very happy with this hotel. Good to stay here before setting off to halong bay unesco heritage site. Service is good. Amenities commensurate with price paid. Would definitely stay here again if I were to come back to halong bay.

    Avaliado a 10 março 2014
    9,7
    Excecional
    Chris, África do Sul
    Casal
    Quarto Executivo com 1 Cama king-size
    Estadia de 2 noites em dezembro de 2012

    Excellent hotel”

    Seaview from room

    We stayed for two nights in the Novotel Hotel during December and thoroughly enjoyed our stay. The hotel room was spacious with a lovely balcony overlooking the ocean. Hotel staff was efficient and very helpful and friendly. We dined in the hotel a couple of times and enjoyed the Vietnamese buffet. Breakfast offered a wide variety of well prepared food.

    Avaliado a 02 janeiro 2013
    9,0
    Excecional
    Chan, Hong Kong
    Casal
    Quarto King Standard
    Estadia de 2 noites em abril de 2012

    Beautiful 5 star hotel with wonderful view”

    Friendly staff, beautiful hotel, great service

    最少50個字It is best hotel in Halong Bay (of coz also the most expensive one). It's no doubt that it is a 5-star hotel: with polite and friendly staff, great service, nice room ...etc We were first arranged to stay in room 901, the room is just above the kitchen and the view is blocked. It is noisy and smelly, therefore, we asked the staff to give us another room. Then we were arranged to stay in room 905 which is much much better. With beautiful view on Halong Bay and quiet. I like that room! The hotel is next to the beach so you can just walk there and enjoy the sea. Although the price is pretty high compared with other hotels in halong bay, if you would like to stay in the best hotel in Halong Bay, that must be the one.

    Avaliado a 17 abril 2012
    8,0
    Excelente
    Michael, Reino Unido
    Viajantes Individuais
    Quarto Executivo com 1 Cama king-size
    Estadia de 5 noites em março de 2012

    Probably the best hotel in Ha Long Bay”

    Good location

    This is probably the best hotel in Ha Long Bay and as far as i can see the only international brand. Ha Long bay is a place people pass through so anyone staying more than 2 nights seems very unusual. The staff are attentive but are daling with lots of people on short visits. Rooms are of a good standard, size and well furnished. Be aware that all Exective rooms have adjoining doors (one of my personal pet hates) but the standard rooms are not much smaller and have balconies so a good option (I actually downgraded in preference for non-adjoining). Nice pool, one restaurant with good food, one bar which also serves food. Comfortable retreat, coudl get noisy if large groups in at breakfast and dinner but day time quiet as everyone goes out. I would stay here if visiting again. Easy walk to piers as well for boat trips.

    Avaliado a 07 abril 2012
    8,3
    Excelente
    Dhunyanon, Tailândia
    Grupo
    Quarto Superior com Cama King-size
    Estadia de 2 noites em fevereiro de 2011

    Novotel Ha Long Bay Hotel”

    Nice view good room and reasonable services

    this review is for novotel ha long bay hotel. we booked superior king room on early breaks with a few conditions. it has nice view, good rooms and reasonable services. everything was great. the town is quite small and quiet as most people stayed on the junk. there is nothing negative in particular. novotel ha long bay hotel is indeed a recommendable place to stay.

    Avaliado a 24 fevereiro 2011
    9,7
    Excecional
    Toru, Japão
    Casal
    Quarto Executivo com 1 Cama king-size
    Estadia de 1 noite em dezembro de 2010

    Huge room with best view of Ha long Bay”

    The best view, huge room with huge bathroom, very modern
    None

    our room was facing ha long bay and it was the best view of the bay all day. the sunset that we saw was very romantic. the room was really big and modern, and has huge bathroom with separate tab. the variety kind of food served for breakfast and it was so tasty. the only concern that i have to make is that there is not many place to eat or see around the hotel or even town.

    Avaliado a 05 janeiro 2011
    8,7
    Excelente
    WATCHARAPHOL, Tailândia
    Casal
    Estadia de 1 noite em maio de 2010

    Good hotel ..”

    - Nice, clean and good size room - Near city (walking distance) - Good Tiramisu cake :) - Quick check-in / check-out
    - No gym - No bell boy - Standard room no good view - No good cheap food around hotel

    This hotel is good for both family and couple. The room (standard) has nice decoration (combine of modern and nature styles). The officers are good at English. The hotel is near to city (walking distance). The breakfast is normal food but the Tiramisu cake is superb (smooth and tasteful). The pool looks nice but no gym. I will return to stay this hotel if I have chance to go back there.

    Avaliado a 07 maio 2010
    7,2
    Muito bom
    Roy, Singapura
    Família com criança pequena
    Quarto Executivo com 1 Cama king-size
    Estadia de 2 noites em junho de 2019

    Nice hotel but staffs need to smile more ”

    Pros: Many facilities, room is very clean and new. Cons: Staffs should know to smile more, most of them have a “can’t be bothered” attitude except for the housekeeping lady I meet when she cleaned my room. She was the nicest among all the hotel staffs I encountered. Nobody bothered to carry my luggage when I arrived at the hotel. The reception lady can even ask me if I need concierge to help carry luggage, I thought this should be standard service. Breakfast was so-so.

    Avaliado a 10 junho 2019

    Dear Roy, Thank you for taking time to share your feedback in regards to your recent stay at Novotel Ha Long. Although it is our pleasur to read your compliments to our room cleanliness and facilities, we are sorry that service given to you was not up to your expectation. Rest assured that we will conduct more trainings to make sure guests feel welcome and heart-warm when being at Novotel Ha Long Bay. I will share your comment to our housekeeping staff who cleaned your room. I am sure that this will serve as an encouragement for her to keep up the good work. Thank you again for your feedback and we hope to have chance to better serve you in the future. Sincerely, Thoi Dinh Room Division Manager

    Respondeu 26 junho 2019
    Novotel Ha Long Bay Hotel
    6,8
    Bom
    Siew, Malásia
    Casal
    Quarto King Standard
    Estadia de 2 noites em dezembro de 2018

    Customer service is good”

    Location so far so good. Upgraded my room to sea view but end up only can see a little bit of sea. Most of the view is under construction. Wasted. But room is really big! Customer service is good, they able to suggest us some restaurant, attraction and arrange for bike and taxi.

    Avaliado a 29 janeiro 2019
    10,0
    Excecional
    Gwynne, Estados Unidos da América
    Casal
    Quarto Superior com Cama King-size
    Estadia de 3 noites em outubro de 2018

    Lovely Halong Hotel”

    Great stay, friendly staff, good location walking distance from the downtown area. Quite a bit of construction going on around the hotel, but seems that there is quite a bit of construction taking place everywhere in Halong. Overall would definitely stay here again if going back to Halong.

    Avaliado a 13 outubro 2018
    12345
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