Oak Ray Ella Gap Hotel
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Removido dos Favoritos
6,1
Bom
/10
( 40 opiniões)Veja o que os hóspedes disseram
NO MAPA
8,1
Excelente
Avaliação da localização
Localização excelente
Estacionamento
GRÁTIS
  • Ella Spice Garden140 m
  • R. M. S Antique And Brass Ware340 m
  • Kinellan Tea Factory670 m
  • Demodara Nine Arch Bridge1,34 km
  • Little Adam's Peak1,74 km
  • Ella Rock1,89 km
  • People's Bank2,91 km
  • Demodata Hospital3,23 km
  • Demodara Loop3,41 km
  • Ravana Falls3,57 km
  • Wi-Fi gratuito

    Oak Ray Ella Gap Hotel

    Passara ROad, Cidade Ella, Ella, Sri Lanka, 90090 - NO MAPA
    Conforto bom
    Avaliado com 6,4 pelo conforto
    Bom serviço
    Avaliado com 6,1 pelo serviço
    • Transfer do aeroporto

    • Wi-Fi grátis nos quartos

    • Limpeza diária

    • Varanda/terraço

    • Serviço de quarto 24 horas

    Mais barato do que 98% das propriedades em Ella nas últimas 24 horas

    Comparado com 990 propriedades em Ella para várias datas

    Ranking da propriedade|Comparado com 990 propriedades em Ella
    Ver todas as classificações
    Avaliação de preço mais baixo
    Avaliação do conforto do quarto
    6.4/10
    Avaliação da localização
    8.1/10
    Tamanho do quarto
    25 sqm.
    Melhor que
    98
    %
    das propriedades em Ella
    Melhor que
    97
    %
    das propriedades em Ella
    Melhor que
    96
    %
    das propriedades em Ella
    Maior que
    96
    %
    das propriedades em Ella
    Qualidade-preço5,1
    Distância até ao centro da cidade16.5 km
    Avaliação da localização8,1
    Aeroporto mais próximoAeroporto Internacional Mattala Rajapaksa (HRI)
    Distância até ao aeroporto65,2 km

    Quartos disponíveis em Oak Ray Ella Gap Hotel

    Deluxe Triple Room
    Deluxe Triple Room
    ...
    • Tamanho: 56 m²
    • Varanda/terraço
    • 2 camas King-size
    Selecione as datas para ver os preços
    Super Deluxe
    Super Deluxe
    ...
    • Tamanho: 25 m²
    • Vista: Jardim
    • 1 cama Queen-size
    Selecione as datas para ver os preços
    Quarto Familiar Deluxe (Deluxe Family)
    Quarto Familiar Deluxe (Deluxe Family)
    ...
    • Tamanho: 25 m²
    • Varanda/terraço
    • 1 cama King-size ou 2 camas...
    Selecione as datas para ver os preços
    Duplo Standard (Double Standard)
    Duplo Standard (Double Standard)
    ...
      Selecione as datas para ver os preços
      Padrão triplo (Triple Standard)
      Padrão triplo (Triple Standard)
      ...
        Selecione as datas para ver os preços
        DOUBLE STANDARD - FULL BOARD
        DOUBLE STANDARD - FULL BOARD
        ...
          Selecione as datas para ver os preços
          Melhor Quarto Disponível (Run of House)
          Melhor Quarto Disponível (Run of House)
          ...
            Selecione as datas para ver os preços
            Double Room - Superior
            Double Room - Superior
            ...
              Selecione as datas para ver os preços
              DOUBLE STANDARD - HALF BOARD
              DOUBLE STANDARD - HALF BOARD
              ...
                Selecione as datas para ver os preços
                Quarto Familiar com 2 Quartos (Two-Bedroom Family Room)
                Quarto Familiar com 2 Quartos (Two-Bedroom Family Room)
                ...
                  Selecione as datas para ver os preços
                  Oferta para Membros Agoda: até 30% de desconto!

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                  Mais sobre Oak Ray Ella Gap Hotel

                  Mais sobre Oak Ray Ella Gap Hotel

                  Como é a propriedade

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                  Caraterísticas mais comentadas

                  Pequeno-almoço
                  3 comentários
                  Refeições
                  2 comentários
                  Internet
                  2 comentários
                  Serviço de limpeza
                  1 comentário

                  O que oferecem

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                  Distâncias e informações essenciais

                  As distâncias apresentadas são medidas em linha reta. A distância real de deslocação pode variar.
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                  Opções de pequeno-almoço

                  Americana
                  Asiática
                  Continental
                  Halal
                  Vegetariana
                  Inglês/Irlandês completo
                  Sem glúten

                  Restaurantes no local

                  Main Restaurant
                  Culinária:Americana, Asiática, Chinesa
                  Menu:Bufê, À carta

                  O que existe nas proximidades

                  As distâncias apresentadas são medidas em linha reta. A distância real de deslocação pode variar.
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                  Opiniões sobre Oak Ray Ella Gap Hotel de hóspedes reais

                  Avaliação geral
                  6,9
                  Bom
                  Com base em 173 opiniões
                  Fornecido por hóspedes verificados de
                  Comentários de Agoda (40)Comentários de Booking.com (133)
                  Avaliação na Agoda6,1
                  /
                  10
                  Limpeza5,6
                  Instalações5,0
                  Localização8,1
                  Qualidade e conforto do quarto6,4
                  Atendimento6,1
                  Qualidade-preço5,1
                  Avaliação acima da média em Ella
                  Avaliação
                  9+ Excecional (1)
                  8-9 Excelente (2)
                  7-8 Muito Bom (5)
                  6-7 Bom (5)
                  <6 Abaixo das expetativas (18)
                  Altura do ano
                  Mar. - Mai. (3)
                  Jun. - Ago. (9)
                  Set. - Nov. (2)
                  Dez. - Fev. (17)
                  Todos os tipos de viajantes (40)
                  Todos os tipos de quartos
                  Todos os idiomas
                  A mostrar 31 opiniões de hóspedes verificados
                  12
                  8,4
                  Excelente
                  Zabiullah
                  Viajantes Individuais
                  Super Deluxe
                  Estadia de 2 noites em agosto de 2019

                  Perfect location ”

                  The staff are very helpful , just ask them and they are there for you . Mr. Ash at the reception is just an amazing young guy who enjoy to help you . The location of the hotel is 100% perfect . On the main road where all the restaurants and bars exist . If you can afford the price than I advise you that you will not find a better hotel than this one . The perfect selection. I will definitely return to this property on my next visit to Ella . They give you more than What you expect from a 3 star property . It is perfect value for money

                  Avaliado a 21 agosto 2019
                  3,6
                  Sejal, Reino Unido
                  Casal
                  Duplo Standard
                  Estadia de 2 noites em abril de 2019

                  Basic and overpriced ”

                  We stayed here for 2 nights and felt the entry to the rooms was not secure. The doors could easily be broken into and the safe was also questionable. Dinner and breakfast was also subpar. Having had lunch at Oak Ray in Kandy this was very disappointing. The bathroom had a damp smell and the door didn’t close properly. You could also hear guests loud and clear when they were in their room and walked past, so you were constantly disturbed at night. The bed was also squeaky once you sat/ slept on it which added to the restless night. Security at the hotel is not great, there is one guard but anyone could walk in.

                  Avaliado a 27 abril 2019
                  5,2
                  Melanie, Reino Unido
                  Viajantes Individuais
                  Quarto Familiar Deluxe
                  Estadia de 2 noites em janeiro de 2019

                  Would not recommend.”

                  The staff had very poor English, we did not get any welcome instruction. The air con didn’t work one evening and it took them over an hour to sort it. The service was slow and not professional. I would not recommend this hotel to anyone.

                  Avaliado a 10 janeiro 2019
                  5,2
                  Maithili
                  Família com criança
                  Super Deluxe
                  Estadia de 1 noite em novembro de 2018

                  Awful smelling room”

                  Hotel staff smiley and and pleasant. The room smelled awful, of some type of industrial cleaner. The bathroom was smelly, damp and chipped in places. The room wasn't that clean, bright or welcoming. Hotel staff were nice.

                  Avaliado a 07 novembro 2018
                  4,4
                  robert, Sri Lanka
                  Grupo
                  Estadia de 2 noites em julho de 2018

                  Aceitável”

                  I had a confirmed booking for 2 rooms for 2 nights. On arrival we were told that the hotel had since had a group booking and therefore they had cancelled our booking. They couldn’t show me the message they claim to have sent to cancel. After a lot of arguing we were given 2 rooms but only for one night. This was a Poya weekend and all other hotels were full so we had to cut short our visit.

                  Avaliado a 30 julho 2018
                  5,6
                  NG, Singapura
                  Grupo
                  Quarto Familiar Deluxe
                  Estadia de 1 noite em julho de 2018

                  Disappointing service”

                  We reached at 4pm due to car breakdown, all were tired and needed a rest. Upon checking in, we were asked to wait for 30-40mins as room was not ready. Staffs were not able to provide helpful assistance, it was rather frustrating at the point. To top it off, we wanted to cancel our stay but our call to Agoda were on hold for 25mins to no avail. Our stay included dinner and breakfast. Dinner is a simple 5 course meal with only 2 choice, it’s either chicken or fish. Breakfast was Sri Lankan local breakfast, served to table as there were insufficient occupancy to make it a buffet. Food suited our palate so no complains on that. Room was clean and spacious.

                  Avaliado a 09 julho 2018
                  8,8
                  Excelente
                  Nerida, Austrália
                  Família com criança
                  Quarto Familiar Deluxe
                  Estadia de 1 noite em junho de 2018

                  A great spot in the heart of Ella”

                  This was a fabulous location for our exploring of beautiful Ella. It was close to the main street, restaurants, shops etc. You could walk to Little Adams Peak entry (we didn't as it was too hot). We didnt have breaky included so walked down the street for breaky. A festival was happening in Ella the night we stayed there so we had a great view of the action. A supermarket was next door which was very convenient. As a family of 5 we had 2 rooms. Would recommend it as a good central place to stay

                  Avaliado a 06 julho 2018
                  7,6
                  Muito bom
                  Nicola, Sri Lanka
                  Casal
                  Super Deluxe
                  Estadia de 1 noite em junho de 2018

                  Good location”

                  Great location. Food could be better. Room was comfortable. Staff very good.

                  Avaliado a 03 julho 2018
                  2,0
                  Kamal, Líbano
                  Grupo
                  Estadia de 1 noite em janeiro de 2018

                  Worst experience”

                  Worst experience iv had in a while... staff are super unprofessional and disrespectful... Both the check in and the check out were a joke and we were about to miss our train due to that... their did not accept that we use two credits cards to pay the bill and weren’t nice about it at all. Would never reconsider visiting this hotel and wouldn’t advise anyone to...

                  Avaliado a 10 janeiro 2018
                  3,6
                  Jasmina, Espanha
                  Grupo
                  Super Deluxe
                  Estadia de 2 noites em dezembro de 2017

                  Poor service, dirty bed sheets and hotel under construction ”

                  No relation of value for money. The hotel was under construction and there was no pre-notice about the situation. When we arrived at the hotel, the bed linen were used and we asked them to change them. The service employee at the front desk was not helpful at all, rather spent time on his phone. What really worried us, is that the front desk was not occupied all the time and the room keys were left on the reception counter. Anyone could have had access to the rooms.

                  Avaliado a 27 dezembro 2017
                  4,0
                  Dilrukshan, Sri Lanka
                  Casal
                  Estadia de 1 noite em abril de 2017

                  Poor Service”

                  Hotel was not clean.Customer service was horrible. Nice location but the room stinks. Not recommended for anyone.

                  Avaliado a 16 abril 2017
                  4,0
                  Aileen, Austrália
                  Casal
                  Super Deluxe
                  Estadia de 1 noite em fevereiro de 2016

                  Disappointment”

                  Thoroughly dissatisfied with the Ella Gap Hotel. Great location, but rude reception staff, filthy bathroom (felt unclean having a shower). The receptionist was incredibly rude to our Sri Lankan driver. He said about a week after we left that he felt like 'baggage', not human in the receptionist being rude to him. The only thing we enjoyed was 5th he breakfast - great, with the breakfast restaurant staff being enthusiastic and courteous.

                  Avaliado a 15 março 2016
                  6,7
                  Bom
                  Ronald, Estados Unidos da América
                  Viajantes Individuais
                  Super Deluxe
                  Estadia de 2 noites em janeiro de 2016

                  Past, present and no future”

                  The Internet/tv in the room works always, the pool is great and the hotel has a great location.

                  This was a terrible stay, the food was almost non edible, getting anything done from the staff was a chore and young screaming children were allowed to run free early in the morning and apparently most of the day These were not Sri Lankan children, but European and should have been approached. Maybe there is new management.

                  Avaliado a 05 janeiro 2016
                  4,3
                  Grant, Nova Zelândia
                  Casal
                  Super Deluxe
                  Estadia de 1 noite em fevereiro de 2015

                  Issue to fix”

                  Centrally located, with potential,

                  The hotel looks fresh and modern from the outside and as you go through the friendly check-in process. A closer look reveals many finishing details of the building not completed. The room seemed fine when we walked in and was a generous size. The problems soon start to appear though. There was no aircon (although all rooms were advertised with A/C), the garden view from the balcony was actually over an old building with a rusted iron roof and a local rubbish tip, the thin curtains were OK for privacy but blocked out no light, and the room had open vents to the corridor which allowed any noise from other guests to intrude at full volume. The TV did not work and there was no Wi-fi in the room. The Wi-fi from the lobby was intermittent and slow. To top it off, there was no hot water for a shower by 07:30 in the morning. It had all been used by a few guests making an early and noisy departure. The hotel needs to fix its many problems before it will prove value for money and has the potential to be a good option in the middle of Ella. However, as it currently stands it would rate as a poor value 2 star hotel.

                  Avaliado a 20 fevereiro 2015
                  6,0
                  Peter, Irlanda
                  Casal
                  Super Deluxe
                  Estadia de 1 noite em outubro de 2014

                  We gave it a chance despite the poor reviews”

                  Location is good, friendly welcoming guy at reception, no third thing

                  Room wasn't clean, drains were block, breakfast is poor and the place is noises and wifi poor. Pity as the location of the part finished hotel is good and it had the potential to be good but it's very poorly managed and maintained.

                  Avaliado a 08 outubro 2014
                  7,3
                  Muito bom
                  Mahesh, Sri Lanka
                  Família com criança pequena
                  Quarto Familiar Deluxe
                  Estadia de 2 noites em agosto de 2014

                  There was no mini bar available in the room”

                  Location. We travelled by train and it's walking distance from the train station. 2. Hotel is located in the center of all attractions in Ella.
                  Avaliado a 09 agosto 2014
                  6,3
                  Bom
                  Peter, Reino Unido
                  Grupo
                  Super Deluxe
                  Estadia de 1 noite em julho de 2014

                  Very poor standard of finish”

                  Great location for walks in hills, good access to train & attentive staff

                  Hotel was adequate for needs if a little overpriced for overall standard of build and finish. Manager very overbearing with staff who were attentive although a little slow. Could be much better if the poor construction was finished and space used better.

                  Avaliado a 13 julho 2014
                  10,0
                  Excecional
                  Josephine, Reino Unido
                  Casal
                  Super Deluxe
                  Estadia de 3 noites em janeiro de 2014

                  great hotel in a great place”

                  in town centre, motorbike hire or tut tut hire close by food & bars walking distance

                  had a great stay at Ella gap hotel we chose to hire a motor scooter for 3 days to cover our stay got lost a few time but saw the most amazing scenes this was the high light off our trip waterfalls breath taking scenery, we were going to Liptons seat & took to wrong turn the local doctor stopped put us on the right road, then we took the train from Ella to Colombo in the observation car it was amazing would recommend Ella & Ella gap hotel

                  Avaliado a 18 junho 2014
                  4,3
                  berenger, França
                  Casal
                  Super Deluxe
                  Estadia de 3 noites em abril de 2014

                  desapointed !”

                  nothing great

                  very disapointing. at first sightthe hotel looks brand new and apparently we were the only customer during the 3 nights. Receptionist had a really poor english and was barely able to understand us... arriving at the room everything looked ok....looking more into details we realised that half of the towel/bathroom items were missing... no worries this got fixed easily. arriving at the pool side we realised that it has obviously not been cleaned for some time.... not really happy since the pool was one of the reason i choosed to book this hotel. we came back to the room after a long day out to realised that the room hasn t been cleaned. apparently we had to ask at reception to have the room cleaned... but no one told us that before we complained. coming back after dinner at 10h30pm the hotel was closed ! and we were "locked" outside !

                  Avaliado a 09 maio 2014
                  6,7
                  Bom
                  Nikolas, Estados Unidos da América
                  Viajantes Individuais
                  Super Deluxe
                  Estadia de 1 noite em janeiro de 2014

                  Centrally located, but overpriced”

                  bed, location, no misquitos

                  The city itself is small. The hotel is centrally located. The room was great with a great bed and bathroom. However, it was overpriced.

                  Avaliado a 12 fevereiro 2014
                  12
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