Pan Pacific Orchard Hotel Singapore
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8,3
Excelente
/10
( 1969 opiniões)Veja o que os hóspedes disseram
NO MAPA
8,3
Excelente
Avaliação da localização
Localização excelente - no centro da cidade
Estacionamento
GRÁTIS
  • Orchard Road1,1 km
  • Battlebox2,22 km
  • Parque Merlion3,59 km
  • Singapore Flyer4,21 km
  • Casino Marina Bay Sands 4,26 km
  • Cloud Forest4,63 km
  • Jardins da Baía4,89 km
  • Supertree Grove4,9 km
  • Universal Studios5,91 km
  • Ilha Sentosa6,64 km
  • 5-star Hotel
    Wi-Fi gratuito

    Pan Pacific Orchard Hotel Singapore

    10 Claymore Road, Orchard, Singapura, Singapura, 229540 - NO MAPA
    Excelente limpeza
    Avaliado com 8,6 pela limpeza
    Conforto excelente
    Avaliado com 8,4 pelo conforto
    Excelente avaliação - Instalações
    Avaliado com 8,3 pelas instalações
    Excelente serviço
    Avaliado com 8,3 pelo serviço
    • Transporte público a 420 m

    • Transfer do aeroporto

    • Câmbio monetário

    • Wi-Fi grátis nos quartos

    • Ar condicionado

    Qualidade-preço8,0
    Distância até ao centro da cidade0.5 km
    Avaliação da localização8,3
    Aeroporto mais próximoAeroporto Changi de Singapura (SIN) - Singapura
    Distância até ao aeroporto18,5 km

    Quartos disponíveis em Pan Pacific Orchard Hotel Singapore

    8,4
    Excelente
    Conforto e qualidade do quarto
    Estúdio (Studio)
    Estúdio (Studio)
    ...
    • Tamanho: 53 m²
    • Vista: Cidade
    • 2 camas individuais ou 1 ca...
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    Pacific Club
    Pacific Club
    ...
    • Tamanho: 35 m²
    • Vista: Cidade
    • 2 camas individuais ou 1 ca...
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    Quarto executivo (Executive Room)
    Quarto executivo (Executive Room)
    ...
    • Tamanho: 35 m²
    • Vista: Cidade
    • 2 camas individuais ou 1 ca...
    Selecione as datas para ver os preços
    Estúdio Pacific Club (Pacific Club Studio)
    Estúdio Pacific Club (Pacific Club Studio)
    ...
    • Tamanho: 53 m²
    • Vista: Cidade
    • 2 camas individuais ou 1 ca...
    Selecione as datas para ver os preços
    Quarto Premium (Premium Room)
    Quarto Premium (Premium Room)
    ...
    • Tamanho: 70 m²
    • Vista: Cidade
    • 2 camas individuais ou 1 ca...
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    Deluxe
    Deluxe
    ...
    • Tamanho: 27 m²
    • Vista: Cidade
    • 1 cama Queen-size
    Selecione as datas para ver os preços
    Ranking da propriedade|Comparado com 1360 propriedades em Singapura
    Ver todas as classificações
    Avaliação do conforto do quarto
    8.4/10
    Tamanho do quarto
    46 sqm.
    Avaliação da limpeza
    8.6/10
    Avaliação de casais/pares de hóspedes
    8.3/10
    Melhor que
    95
    %
    das propriedades em Singapura
    Maior que
    95
    %
    das propriedades em Singapura
    Melhor que
    90
    %
    das propriedades em Singapura
    Melhor que
    88
    %
    das propriedades em Singapura
    Oferta para Membros Agoda: até 30% de desconto!

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    94 comentários
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    92 comentários
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    Opiniões sobre Pan Pacific Orchard Hotel Singapore de hóspedes reais

    Fornecido por hóspedes verificados de Agoda
    Limpeza8,6
    Instalações8,3
    Localização8,3
    Qualidade e conforto do quarto8,4
    Atendimento8,3
    Qualidade-preço8,0
    Avaliação acima da média em Singapura
    Avaliação
    9+ Excecional (405)
    8-9 Excelente (342)
    7-8 Muito Bom (357)
    6-7 Bom (151)
    <6 Abaixo das expetativas (134)
    Altura do ano
    Mar. - Mai. (297)
    Jun. - Ago. (305)
    Set. - Nov. (355)
    Dez. - Fev. (432)
    Todos os tipos de viajantes (1969)
    Todos os tipos de quartos
    Todos os idiomas

    Ver comentários que mencionam 

    A mostrar 1389 opiniões de hóspedes verificados
    12345
    8,8
    Excelente
    Natanael, Indonésia
    Casal
    Quarto Premium
    Estadia de 1 noite em fevereiro de 2018

    Decent all the way.”

    Everything here was about decent, from hotel room to breakfast to facilities. Basically, if you're looking for a normal 5 star hotel with a normal room and a normal breakfast where everything just run smooth and perfect, here is the place. Other than that, I can't really see any outstanding feature that my booking have.

    Avaliado a 07 junho 2018
    8,0
    Excelente
    Wilson, Singapura
    Família com criança pequena
    Estúdio
    Estadia de 1 noite em novembro de 2017

    Great Room but Disappointing Staff”

    Great room, clean and spacious suite. My little girl enjoyed the space totally. Food quality was disappointing compared to our last stay at the hotel. Worst customer service experienced. Staff was giving excuses in their shortfall when she failed to follow-up from an incident. Overall disappointing experience.

    Avaliado a 28 abril 2018
    10,0
    Excecional
    Alicia, Singapura
    Casal
    Estúdio
    Estadia de 1 noite em março de 2018

    Best birthday staycay ever”

    Pan pac’s service was excellent and they were so warm and accommodating. They sent up a complimentary cake because they found out it was my birthday. Thanks for making it a memorable stay! We will definitely be back here again.

    Avaliado a 06 abril 2018
    9,6
    Excecional
    Amanda, Indonésia
    Viajantes em Negócios
    Quarto executivo
    Estadia de 2 noites em março de 2018

    Great value for money ”

    I’ve stayed for 2 nights at this PanPac. Be careful when u are booking PanPac in Spore, because there’s 4 PanPacs - make sure you’re not giving the taxi driver the different address, though this one does not disappoint, for me the service is great, hotel room size is bigger than the usual room in hotel around Orchard area. I like the breakfast selection especially the salad & porridge.. the uncle chef is very friendly, he made you feel very welcomed in the morning. Location is strategic yet quiet (unless if u go thru from backside of the hotel, it’s dodgy in the evening - some night clubs nearby). I prefer to walk from the lobby - u can turn right and then will meet Scotts rd rightaway.

    Avaliado a 09 março 2018

    Dear Amanda Thank you for sharing your feedback of your recent experience. We are glad you like everything about the experience, except for small pockets of discomfort. We hope that your support of the Pan Pacific brand will continue well into the future. Sincerely with warm regards Andrew Donadel General Manager

    Respondeu 12 março 2018
    Pan Pacific Orchard Hotel Singapore
    9,2
    Excecional
    Estelle, Suíça
    Viajantes Individuais
    Quarto Premium
    Estadia de 1 noite em março de 2018

    Amazing staff, great room, Nespresso coffee, Handy device to be able to see maps, make reservations,”

    I have never seen this device before. Free calls internationally, access at all time to map, sites etc....vs looking for wifi...super convenient. The staff at reception and bar as well as restaurant were all extremely ptofessional, accomodating, understanding and great!! This location will soon close for renovation but the seevice at pan pacific is great...so any of the other 3 locations in town i am sure are great...especially the one by Bay Sand / Marina Bay!!

    Avaliado a 04 março 2018

    Dear Estelle Thank you for your lovely comments. We are so glad you had such a great experience and found Handy of great convenience. We look forward to your continued support of the Pan Pacific brand and your stay at our sister property, Pan Pacific Singapore at 7 Raffles Blvd, Singapore 039595. Assuring you of our best attention at all times. Sincerely with warm regards Andrew Donadel General Manager

    Respondeu 04 março 2018
    Pan Pacific Orchard Hotel Singapore
    9,6
    Excecional
    Jaylyn, Filipinas
    Família com criança pequena
    Estúdio
    Estadia de 1 noite em fevereiro de 2018

    I love this place!!! ”

    Booked the studio king for my birthday celebration, we really enjoyed the room very spacious and with complete amenities, didnot manage to use the espresso machine that was also available. We really had a great time staying at Pan pacific orchard will definitely book again next time. They also sent a cake to my room for my birthday ☺️☺️☺️☺️

    Avaliado a 26 fevereiro 2018

    Dear Jaylyn Thank you for sharing your comments on your recent experience with us. We are delighted that you had a memorable time here. We would like to share however that Pan Pacific Orchard, Singapore will be closed from 31 March 2018 to make way for a new hotel on the current site, which will continue to be managed by Pan Pacific Hotels and Resorts. We do look forward to your continued support of the Pan Pacific brand. Sincerely with warm regards Andrew Donadel General Manager

    Respondeu 26 fevereiro 2018
    Pan Pacific Orchard Hotel Singapore
    8,4
    Excelente
    Lim, Singapura
    Casal
    Estúdio
    Estadia de 1 noite em novembro de 2017

    Birthday Celebration at Pan Pacific”

    Stayed at Pan Pacific before, so when I wanted to book a couple of rooms over my birthday, I decided on Pan Pacific. I was informed, via email after my booking was confirmed and my the receptionist when I checked in, that birthday compliments would be provided. Unfortunately, that did not materialise. Rather disappointing.

    Avaliado a 21 fevereiro 2018

    Dear Lim We are sorry that our service standards fell short on this occasion. We will certainly be reviewing with our team, our procedures so that we may improve in areas which do not live up to the expectations of our guests. We hope however, that we would still be able to have your support of the Pan Pacific brand. Sincerely with warm regards Andrew Donadel General Manager

    Respondeu 22 fevereiro 2018
    Pan Pacific Orchard Hotel Singapore
    10,0
    Excecional
    Rafidah, Singapura
    Família com criança pequena
    Estúdio
    Estadia de 1 noite em fevereiro de 2018

    Daughter birthday staycation”

    booked a studio room for our daughter's birthday staycation. we had a mini celebration. PPO upgraded our stay to suites which was a spacious room with complete amenities. Their room service was efficient. Check in was a breeze. Hotel staffs had smiles on their face. They address your name when you call them. Great hotel with good staffs and awesome service. thumbs up!!

    Avaliado a 19 fevereiro 2018

    Dear Rafidah We are delighted that you chose to celebrate your daughter's birthday here at Pan Pacific Orchard, Singapore. Nothing pleases us more than being able to provide our guests with a memorable experience. We very much hope that you will continue to support the Pan Pacific brand in the future. Sincerely with warm regards Andrew Donadel General Manager

    Respondeu 22 fevereiro 2018
    Pan Pacific Orchard Hotel Singapore
    9,2
    Excecional
    Lisa, Indonésia
    Família com criança pequena
    Estúdio
    Estadia de 1 noite em dezembro de 2017

    Great Stay”

    We enjoyed staying here with children last weekend in Studio room. Express check in process, kids were happy to get welcome complimentary, a teddy bear for each kid. Also a coloring book complete with the crayon. Fragrant hallway to the spacious clean room. Good toiletries. The doorman, John is also helpful. The breakfast menu is just average, not as expected. We would recommend this hotel to friends.

    Avaliado a 15 dezembro 2017

    Dear Lisa Thank you for your recommendation of the Pan Pacific Orchard, Singapore. Your wonderful review will go a long way in inspiring our associates. Your comment on the exceptional services provided by John will be shared with him. We are delighted that you enjoyed your stay and very much look forward to sharing our Pan Pacific hospitality with you at your next visit. Sincerely with warm regards Andrew Donadel General Manager

    Respondeu 15 dezembro 2017
    Pan Pacific Orchard Hotel Singapore
    8,4
    Excelente
    Jonathan, Reino Unido
    Família com criança pequena
    Quarto Premium
    Estadia de 2 noites em novembro de 2017

    Nice hotel is good location”

    Nice hotel, breakfast could be a little better, but overall enjoyed my stay here, it was good value and good service with a nice room. I was very happy Pan Pacific accommodated our pre-request for a high room facing away from Orchard. Was much appreciated

    Avaliado a 28 novembro 2017

    Dear Jonathan Thank you for staying at Pan Pacific Orchard, Singapore. We are delighted that you enjoyed everything about your stay and will certainly share your comments regarding our breakfast so that our guests will have an even better experience. We very much look forward to seeing you again when next you are in Singapore. Sincerely with warm regards Andrew Donadel General Manager

    Respondeu 28 novembro 2017
    Pan Pacific Orchard Hotel Singapore
    10,0
    Excecional
    Ari, Indonésia
    Viajantes em Negócios
    Quarto Premium
    Estadia de 2 noites em outubro de 2017

    Outstanding”

    Location just perfect, restaurants, pubs, cafe, groceries store, convenient stores, are aound this hotel. Easy access to orchard mall, far east plaza, takashimaya, etc. Hotel facilities are complete. A handy mobile phone also include in your room. You can use it to call local and international for FREE. Unlimited! You can find all information about singapore that you need, in this mobile phone. Including ticket discount, etc. Wifi are fast. Toiletries come in complete set. Aircon is very cool. I dont find any to complain. Its just PERFECT.

    Avaliado a 23 outubro 2017

    Dear Ari it is always heartening to receive such great comments from our guests. We are very glad that the facilities and amenities provided made a difference in your stay. My team and I look forward to extending our warm hospitality to you at your next visit. Thank you again for taking the time to share with all your experience at Pan Pacific Orchard, Singapore Sincerely with warm regards Andrew Donadel General Manager

    Respondeu 25 outubro 2017
    Pan Pacific Orchard Hotel Singapore
    9,6
    Excecional
    Tony, Filipinas
    Viajantes Individuais
    Quarto Premium
    Estadia de 1 noite em setembro de 2017

    very delightful stay”

    everything is good in this hotel except the neighbourhood- the bars, the massage parlours. However, it is convenient: Walking distance to the Botanic Garden and Orchard road shopping centres. Room is clean and bed is very comfortable. Breakfast is not so special though.

    Avaliado a 05 setembro 2017

    Dear Tony Thank you for your honest feedback regarding the convenience of the hotel's location. It is indeed close to the many shopping malls, eateries and the Singapore Botanic Gardens, a UNESCO World Heritage site. We are glad that you liked our rooms and the comfortable bed. We have shared your valued comments regarding our breakfast so that our team may look into offering a richer spread. We look forward to welcoming you again. Sincerely with warm regards Andrew Donadel General Manager

    Respondeu 06 setembro 2017
    Pan Pacific Orchard Hotel Singapore
    8,8
    Excelente
    LE, Vietnam
    Família com criança pequena
    Quarto Premium de casal ou Twin
    Estadia de 3 noites em junho de 2017

    They didn't keep their promise”

    I booked the hotel from 17 to 20 June and use "Pay later". However, they charged me twice (both credit card I used to book and the credit card I used when I checked in). I contacted them to verify about that on 18 June (1 day after I checked in) . They said they will refund the money, however, I didn't receive the refund until now (22 June 9pm) and there is no notification or any explain for the late refund

    Avaliado a 22 junho 2017

    Dear Le We are dismayed to hear of the challenge faced in terms of your payment, but are glad that all has been resolved. As there are often several partners involved in the processes of refund, the absence of notification may have occurred as a result of this. Nonetheless, we hope that your stay with us was not in anyway marred by the above glitches. Assuring you of our best attention at all times. Sincerely Craig Syphers General Manager

    Respondeu 07 agosto 2017
    Pan Pacific Orchard Hotel Singapore
    9,2
    Excecional
    Kalyaphas, Tailândia
    Viajantes em Negócios
    Estúdio
    Estadia de 1 noite em setembro de 2016

    Great location just off Orchard Road, Comfortable base for Singapore visits”

    We choose this hotel for our Singapore stays because of its location closeness to nearby embassy (visa trips) and to the great shopping/dining life on Orchard road. Rooms are comfortable, clean and roomy compared to others we have used in that area. The balance of comfort and quality to value for money is a good one by comparison to other over-priced options in the area. Breakfast dining can get busy and noisy so choose your time to visit, but its very good quality and good service. Easy walk to Orchard/Scotts Road, Isetan and much more. Always our first consideration for Singapore visits. (we visit around 4-6 times per year)

    Avaliado a 20 junho 2017

    Dear Kalyaphas It is always lovely that our guests enjoy everything about our hotel, from its location to the facilities and food and beverage. Thank you for making us your first consideration during your next visit to Singapore. We look forward to welcoming you. Sincerely Craig Syphers General Manager

    Respondeu 07 agosto 2017
    Pan Pacific Orchard Hotel Singapore
    8,4
    Excelente
    HWEE, Singapura
    Casal
    Quarto Premium
    Estadia de 1 noite em junho de 2017

    Room and easily accessible”

    The room is big, bed is comfy, hotel is just behind shaw centre/shaw house within less than 10 mins walking distance. Breakfast spread is alright, but the staff need to smile more frequently. Overall I will stay in this hotel again..

    Avaliado a 12 junho 2017

    Dear Hwee We are delighted that we will get to welcome you again and have noted the honest comments regarding the friendliness of our associates. We have shared your feedback with our team members so that a warmer Pacific hospitality may be extended to all our guests. We look forward to seeing you again. Sincerely Craig Syphers General Manager

    Respondeu 07 agosto 2017
    Pan Pacific Orchard Hotel Singapore
    8,8
    Excelente
    AlAnood, Emirados Árabes Unidos
    Viajantes Individuais
    Quarto estúdio
    Estadia de 4 noites em maio de 2017

    Excelente”

    The hotel management was really kind. They upgrade the studio to a suite with no cost. The service is also excellent we tried yhe dining and the food was delicious. The only one thing is that the hotel use some kind of perfum which I think for a local planet that was for me and my sister not nice and I noticed thr same smell in another hotel in singapore but it was stronger there and made me last time change yhe hotel although the service was nice.

    Avaliado a 22 maio 2017

    Dear AlAnood Thank you for having chosen Pan Pacific Orchard, Singapore for your stay while you were in Singapore. We are delighted that you found our services and dining offerings, excellent. We value the honest feedback given regarding the scent within our hotel. We will review with the team to see how we could ensure that the scent provides a refreshing experience and not one that would send our guests away. We hope we will have the opportunity of welcoming you and your sister again. Assuring you of our best attention at all times. Sincerely Andrew Donadel General Manager

    Respondeu 25 agosto 2017
    Pan Pacific Orchard Hotel Singapore
    10,0
    Excecional
    Nur, Singapura
    Casal
    Quarto Premium de casal ou Twin
    Estadia de 2 noites em maio de 2017

    Worth the price ”

    Stayed 2 nights in the premier room. Very cozy. Facilities - indoor jacuzzi, steam room and sauna is unisex and was the perfect way to relax with your loved one. Staff was very friendly. Thoroughly enjoyed the 2 nights and will definitely come back for a staycation.

    Avaliado a 15 maio 2017

    Dear Nur Thank you for the the warm review received of your stay in May this year. While there has been some tardiness in the reply to this email, we appreciate your feedback and look forward to welcoming you back again sometime. Sincerely from the Team at Pan Pacific Orchard, Singapore

    Respondeu 27 setembro 2017
    Pan Pacific Orchard Hotel Singapore
    8,8
    Excelente
    LiJia, Singapura
    Grupo
    Estúdio
    Estadia de 1 noite em dezembro de 2016

    Great service and facilities ”

    My friends and I thoroughly enjoyed our stay at Pan Pacific on Xmas eve. Received a free upgrade upon check-in. Excellent & professional service provided during our short stay! Facilities (sauna, jacuzzi, swimming pool and etc) are great as well! Thank you Pan Pacific!

    Avaliado a 05 fevereiro 2017

    Dear LiJia With apologies for the tardiness there has been in our reply. We truly appreciate the time taken by you to provide your review of your stay. We are glad you enjoyed everything while you were here. We would love to welcome you again. Sincerely from the Team at Pan Pacific Orchard, Singapore

    Respondeu 27 setembro 2017
    Pan Pacific Orchard Hotel Singapore
    9,2
    Excecional
    Lay, Malásia
    Grupo
    Quarto Premium
    Estadia de 2 noites em novembro de 2016

    Good stay away from home ”

    Stayed 2 nights here, indeed an extremely good hotel- staffs were very friendly and helpful, even the bellboy was really helpful. Location good just behind Orchard Towers thus we were given easy access to the Orchard Shopping Street for food or shopping. However, think a 5-star hotel such as this could improve on the breakfast spread. Could have more varieties.

    Avaliado a 11 dezembro 2016
    9,2
    Excecional
    ZAITON, Malásia
    Viajantes em Negócios
    Quarto Premium de casal ou Twin
    Estadia de 1 noite em novembro de 2016

    Awesome”

    Checking in and checking out process is quite fast. The room is very comfortable. Breakfast buffet is good. Friendly staff and surrounding are clean and tidy. Walking distance to the shopping area i.e. Orchard Road. I would recommend to others to stay at this hotel.

    Avaliado a 06 dezembro 2016
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    Pan Pacific Orchard Hotel Singapore
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    • Localização excelente
    • Orchard Road
    • Orchard MRT Station fica a 0.44 km