Vai viajar para Malásia? Leia todos os requisitos atualizados antes de reservar.
Promenade Hotel Kota Kinabalu
Promenade Hotel Kota Kinabalu
Promenade Hotel Kota Kinabalu
Promenade Hotel Kota Kinabalu
Promenade Hotel Kota Kinabalu
Promenade Hotel Kota Kinabalu
Promenade Hotel Kota Kinabalu

Removido dos Favoritos

8

Excelente

8 759 opiniões

8 759 opiniões

Serviço de limpeza188
Pequeno-almoço102
Vista102
Excelentes avaliações de hóspedes – 87% recomendam
NO MAPA

8

Excelente

Avaliação da localização

Localização excelente - no centro da cidade
Bairro popular
Estacionamento
GRÁTIS
Pontos de interesse populares
Mercado Noturno 710 m
Mercado Dominical da Rua de Gaia 1,2 km
Kota Kinabalu City Mosque 1,5 km
Observatório Colina de Signal 1,6 km
Museu do Estado Sabah 1,6 km
Manukan Island 7,5 km
Tunku Abdul Rahman Marine Park 7,6 km
Sapi Island 7,7 km
Poring Hot Springs 15,2 km
Pontos de interesse próximos
Airworld Viagem e Turismo 80 m
Centro Daihatsu Api-api 160 m
Wawasan Plaza 220 m
Oceanus Waterfront Mall 220 m
Tourism Malaysia 240 m
South Bus Terminal 300 m
Star City Mall 310 m
Bed 360 m
Weston Wetland Park 390 m
Shenanigan's 420 m
Wi-Fi gratuito
2020

Promenade Hotel Kota Kinabalu

No. 4, Lorong Api-Api 3, Api-Api Centre, Centro Financeiro, Kota Kinabalu, Malásia, 88000 - NO MAPA

Esta propriedade está com elevada procura!

27 viajantes reservaram hoje.

Higiene Plus
Bem-estar
As seguintes medidas de higiene foram selecionadas e certificadas pela própria propriedade.Saiba mais
Medidas de Segurança
Funcionários com formação em protocolo de segurança
Ver todas as comodidades
Equipamento de Prevenção
desinfetante para as mãos
Free face masks
Ver todas as comodidades
Saúde e Equipamento Médico
kit de primeiros socorros
  • Transporte público a 120 m

  • Transfer do aeroporto

  • Câmbio monetário

  • Localizado no coração de Kota Kinabalu

  • Wi-Fi grátis nos quartos

Instalações

Recepção 24 horas

Serviço de transfer - aeroporto

Parque de estacionamento

Serviço de shuttle

Centro de fitness

Piscina exterior

Wi-Fi grátis nos quartos

Sala de bagagens

As suas datas são popularesEstá a ser reservado um alojamento em Kota Kinabalu a cada 2 minutos, na Agoda.com
Qualidade-preço7,9
Distância até ao centro da cidade1 km
Avaliação da localização8,6
Aeroporto mais próximoAeroporto Internacional Kota Kinabalu (BKI)
Distância até ao aeroporto6,1 km

Quartos disponíveis em Promenade Hotel Kota Kinabalu

Muito Bom
Conforto e qualidade do quarto

7

Suite Executiva com Acesso ao Club Lounge (Executive Suite with Club Lounge Access)
...
  • Tamanho: 50 m²
  • Vista: Mar
  • 1 cama Queen-size
Selecione as datas para ver os preços
Suite Promenade Deluxe (Promenade Deluxe Suite)
...
  • Tamanho: 45 m²
  • Vista: Mar
  • 1 cama King-size
Selecione as datas para ver os preços
Promenade Superior Suite with Club Lounge Access
...
  • Tamanho: 45 m²
  • Vista: View
  • 1 cama Queen-size
Selecione as datas para ver os preços
Deluxe
...
  • Tamanho: 29 m²
  • Vista: Mar
  • 2 camas individuais ou 1 ca...
Selecione as datas para ver os preços
Quarto Superior Clube (Superior Club Room)
...
  • Tamanho: 29 m²
  • Vista: Cidade
  • 1 cama King-size ou 2 camas...
Selecione as datas para ver os preços
Quarto Superior (Superior)
...
  • Tamanho: 29 m²
  • Vista: Cidade
  • 2 camas individuais ou 1 ca...
Selecione as datas para ver os preços
Deluxe Club (Deluxe Club Room)
...
  • Tamanho: 29 m²
  • Vista: Mar
  • 1 cama King-size ou 2 camas...
Selecione as datas para ver os preços
Junior Suite
...
  • Tamanho: 45 m²
  • Vista: Mar
  • 1 cama King-size
Selecione as datas para ver os preços
Oferta Especial - Quarto Duplo ou Twin Superior (Special Offer - Superior Double or Twin Room)
...
  • Tamanho: 25 m²
  • Vista: Cidade
  • 1 cama de casal ou 2 camas ...
Selecione as datas para ver os preços
Suite executiva (Executive Suite)
...
  • Tamanho: 50 m²
  • Vista: Mar
  • 1 cama King-size
Selecione as datas para ver os preços

FAQ

Qual é o horário de check-in e check-out no Promenade Hotel Kota Kinabalu?

O check-in é a partir das 14:00, e o check-out é até às 12:00. Pode solicitar check-in antecipado ou check-out tardio durante a reserva, sujeito a disponibilidade. Os hóspedes que fizerem check-in ou check-out antes ou depois dos períodos designados podem ter de pagar um custo adicional. Os hóspedes podem desfrutar de armazenamento de bagagem antes do check-in e após o check-out que o hotel oferece. A receção está sempre aberta, dia e noite.

Como chego até Promenade Hotel Kota Kinabalu?

O Promenade Hotel Kota Kinabalu é de fácil acesso a partir do aeroporto. Também pode reservar o seu transfer do aeroporto com antecedência, para maior tranquilidade, por um custo adicional de 50 MYR. Basta usar a secção "Tem algum pedido especial?" na página de reserva para que o hotel saiba que deseja um transfer, e a propriedade entrará em contacto consigo através do serviço de mensagens Agoda. Para quem deseja conduzir o seu próprio carro, o Promenade Hotel Kota Kinabalu tem estacionamento disponível no local, para maior conveniência. O estacionamento é grátis para os hóspedes. Beneficie da conveniência de estacionamento pelo próprio que o hotel oferece. Se procura uma forma fácil de se deslocar em Kota Kinabalu com transporte particular, o hotel pode organizar um serviço de táxi.

O Promenade Hotel Kota Kinabalu serve pequeno-almoço?

Serve-se pequeno-almoço halal para os hóspedes. Aplica-se um custo adicional de 25 MYR para adultos e de 13 MYR para crianças, caso não esteja incluído no preço do quarto. Poupe no custo do pequeno-almoço com a Agoda, ao reservar um quarto com pequeno-almoço, que normalmente está incluído por um preço mais baixo do que no o hotel.

Que opções de refeição estão disponíveis no Promenade Hotel Kota Kinabalu?

O Promenade Hotel Kota Kinabalu tem 2 restaurantes no local para fazer as suas refeições com a maior conveniência. As refeições servidas incluem almoço, jantar e pequeno-almoço. Os hóspedes podem desfrutar de cozinha chinesa. Servem-se pratos no à la carte e buffet durante o horário de funcionamento. Apenas são usados ingredientes da máxima qualidade na confeção de refeições leves, como café ou chá. Para satisfazer todos os requisitos alimentares, a cozinha prepara uma dieta à base de halal, com o máximo cuidado e atenção.

É possível organizar eventos especiais no Promenade Hotel Kota Kinabalu?

Pode escolher um espaço interior para o seu encontro especial. Grandes eventos e reuniões como eventos privados e casamentos podem ser realizados no Promenade Hotel Kota Kinabalu. O alojamento também permite a realização de eventos mais pequenos ou intimistas como festas de fim de curso. O serviço de equipamento audiovisual está disponível para ajudar a organizar o seu evento sem preocupações.

É possível organizar eventos empresariais no Promenade Hotel Kota Kinabalu?

Os espaços no local e os convenientes serviços para eventos fazem do Promenade Hotel Kota Kinabalu a escolha ideal para eventos como seminários, eventos corporativos e reuniões. Há 5 espaços disponíveis Com capacidade para 160 pessoas. Uma extensa gama de instalações e serviços, incluindo Wi-Fi grátis, equipamento audiovisual e material de papelaria para reuniões, está disponível para ajudar a tornar a sua reunião ou evento num sucesso.

Qual é a política de fumadores no Promenade Hotel Kota Kinabalu?

O Promenade Hotel Kota Kinabalu não permite fumar em nenhum dos quartos, mas permite fumar em áreas designadas.

Qual é a estação de comboios, metro ou autocarros mais próxima do Promenade Hotel Kota Kinabalu?

A estação de comboios, metro ou autocarros mais próxima do Promenade Hotel Kota Kinabalu é Bustop depan Marina, a 110 m de distância.

Quais são os restaurantes próximos do Promenade Hotel Kota Kinabalu?

O Promenade Hotel Kota Kinabalu está situado em Centro Financeiro, célebre pelos bons restaurantes, como Promenade Cafe, Mai Yai Thai Orchid e Teppan Table.

Que centros comerciais populares estão próximos do Promenade Hotel Kota Kinabalu?

As opções para compras em Centro Financeiro, o bairro onde se situa o Promenade Hotel Kota Kinabalu, incluem Mercado Dominical da Rua de Gaia, Mercado Noturno e Suria Sabah Shopping Mall.

Quais são as atrações turísticas populares perto do Promenade Hotel Kota Kinabalu?

O Promenade Hotel Kota Kinabalu está situado em Centro Financeiro, zona famosa por atrações como Poring Hot Springs, Kota Kinabalu City Mosque e Museu do Estado Sabah.

Quais são as praias populares perto do Promenade Hotel Kota Kinabalu?

O Promenade Hotel Kota Kinabalu está situado na zona de Centro Financeiro, que inclui Sutera Harbour, In The Sea e Beach street.

Que atrações naturais populares se encontram próximas do Promenade Hotel Kota Kinabalu?

As atrações naturais perto do Promenade Hotel Kota Kinabalu incluem Kota Kinabalu Wetland Centre, Mount Kinabalu Botanical Garden e Kokol Hill, na mesma zona de Centro Financeiro.

Show more questions
NO MAPA

Explore a área

Ranking da propriedade|Comparado com 1245 propriedades em Kota Kinabalu
Ver todas as classificações
Avaliação do conforto do quarto
7,5/10
Tamanho do quarto
38 sqm.
Avaliação da localização
8,6/10
Avaliação de preço mais baixo
Melhor que
94
%
das propriedades em Kota Kinabalu
Maior que
93
%
das propriedades em Kota Kinabalu
Melhor que
87
%
das propriedades em Kota Kinabalu
Melhor que
87
%
das propriedades em Kota Kinabalu
Avaliação geral:

8

Avaliação
8759 opiniões
Limpeza
8,0
Instalações
7,8
Localização
8,6
Ler todos os comentários >
Mais sobre Promenade Hotel Kota Kinabalu

Mais sobre Promenade Hotel Kota Kinabalu

Com uma localização bastante central em Kota Kinabalu, Promenade Hotel Kota Kinabalu é uma ótima base para explorar esta cidade vibrante. O hotel fica perto do centro da cidade, a apenas 1 km de distância, e a 15 minutos do aeroporto. O excelente ambiente e a sua proximidade com Airworld Viagem e Turismo, Centro Daihatsu Api-api, Praça Warisan, entre outros pontos de interesse, dá a esta propriedade um charme especial.

No Promenade Hotel Kota Kinabalu, são feitos todos os esforços no sentido de criar um ambiente confortável para os hóspedes. Para isso, a propriedade fornece o que há de melhor em serviços e amenidades. Este hotel oferece inúmeras facilidades no local para satisfazer até os clientes mais exigentes.

451 quartos distribuídos por 12 andares proporcionam uma hospedagem acolhedora e agradável, como se fosse a sua segunda casa. Modernas comodidades como TV de tela plana, chinelos, toalhas, sala de estar independente, acesso a internet (sem fios), entre outras, podem ser encontradas em alguns quartos As facilidades recreacionais do hotel, que incluem banheira de hidromassagem, centro de fitness, sauna, piscina exterior, massagem são projetadas para serem um escape e um local de relaxe. Promenade Hotel Kota Kinabalu é uma escolha inteligente para quem viaja para Kota Kinabalu, oferecendo uma estadia livre de problemas.

Mostrar mais
Comodidades e serviços
Muito bom
Instalações

7

Caraterísticas mais comentadas

Pequeno-almoço

301 comentários

Serviço de limpeza

223 comentários

Refeições

115 comentários

Piscina

87 comentários

Idiomas falados

  • Inglês
  • Chinês (Mandarim)
  • Indonésio
  • Malaio

Acessibilidade

  • Acessível a cadeiras de rodas

Acesso à internet

  • Wi-Fi grátis nos quartos
  • Wi-Fi nas áreas comuns

Entretenimento e relaxamento

  • Banho turco
  • Centro de fitness
  • Jacuzzi
  • Piscina exterior
  • Sauna
  • Tours - passeios turísticos

Limpeza e segurança

  • Alimentos embalados individualmente
  • Configuração segura para refeições
  • desinfeção diária
  • Desinfeção diária em todos os quartos
  • desinfetante para as mãos
  • Distanciamento físico de, pelo menos, 1 metro
  • equipamento de esterilização
  • Free face masks
  • Funcionários com formação em protocolo de segurança
  • kit de primeiros socorros
  • Painéis protetores nas áreas comuns
  • Pequeno-almoço no quarto
  • Quartos desinfetados entre estadias
  • Serviço de pagamento sem numerário
  • termómetro corporal
  • Utilização de máscaras por parte dos funcionários
  • verificação de temperatura de hóspedes e funcionários

Comida e bebida

  • Cafetaria
  • Restaurante
  • Restaurante halal
  • Serviço de quarto 24 horas

Serviços e instalações

  • 100% não fumadores
  • Área designada para fumadores
  • Câmbio monetário
  • Cofres
  • Concierge
  • Elevador
  • Entrega de refeições
  • Instalações para pessoas com mobilidade condicionada
  • Invoice provided
  • Ironing service
  • Limpeza a seco
  • Limpeza diária
  • Loja de lembranças
  • Lojas
  • Lojas de conveniência
  • Meeting/banquet facilities
  • Porteiro
  • Sala de bagagens
  • Salão
  • Serviço de lavandaria

Para as crianças

  • Kids meal

Acesso

  • Animais de estimação permitidos
  • Check in/check out privado
  • Check-in 24 horas
  • Fire extinguisher
  • Recepção 24 horas
  • Segurança 24 horas

Transporte

  • Estacionamento gratuito
  • Estacionamento no local
  • Serviço de shuttle
  • Serviço de táxi
  • Serviço de transfer - aeroporto

Disponível em todos os quartos

  • Acesso a internet - Wi-Fi [gratuito]
  • Ar condicionado
  • Artigos de higiene pessoal
  • Banho privado
  • Cafeteira/chaleira
  • Chinelos
  • Cofre no quarto
  • Comodidades de engomadoria
  • Cortinas blackout
  • Frigorífico
  • Garrafa de água de cortesia
  • Minibar
  • Quartos para não fumadores
  • Roupeiro
  • Secador de cabelo
  • Secretária
  • Serviço despertador
  • Telefone
  • Toalhas
  • Tv por satélite/cabo
Refeições
Opções de pequeno-almoço
  • Americana
  • Asiática
  • Continental
  • Halal
Restaurantes no local

Promenade Cafe

  • Culinária: Americana, Asiática, Chinesa
  • Menu: Buffet, À carta

Dynasty Restaurant

  • Culinária: Asiática, Chinesa, Sichuan
  • Menu: Buffet
Localização
No. 4, Lorong Api-Api 3, Api-Api Centre, Centro Financeiro, Kota Kinabalu, Malásia, 88000
Excelente
Localização

8

Aeroportos próximos

  • Aeroporto Internacional Kota Kinabalu (BKI)
    6,1 km 12 min de carro
  • Aeroporto de Labuan (LBU)
    118,2 km

Transportes públicos

  • South Bus Terminal
    300 m

Centros comerciais

  • Mercado Dominical da Rua de Gaia
    1,2 km

Lojas de conveniência

  • No local

Multibanco/ATM no local

  • ATM
    190 m 3 min de carro
O que existe nas proximidades

Pontos de interesse populares

  • Mercado Noturno
    710 m
  • Mercado Dominical da Rua de Gaia
    1,2 km
  • Kota Kinabalu City Mosque
    1,5 km
  • Observatório Colina de Signal
    1,6 km
  • Museu do Estado Sabah
    1,6 km
  • Manukan Island
    7,5 km
  • Tunku Abdul Rahman Marine Park
    7,6 km
  • Sapi Island
    7,7 km
  • Poring Hot Springs
    15,2 km

Pontos de interesse próximos

  • Airworld Viagem e Turismo
    80 m
  • Centro Daihatsu Api-api
    160 m
  • Wawasan Plaza
    220 m
  • Oceanus Waterfront Mall
    220 m
  • Tourism Malaysia
    240 m
  • South Bus Terminal
    300 m
  • Star City Mall
    310 m
  • Bed
    360 m
  • Weston Wetland Park
    390 m
  • Shenanigan's
    420 m
As distâncias apresentadas são medidas em linha reta. A distância real de deslocação pode variar.
Políticas da propriedade
Crianças e camas extra

As camas adicionais dependem do quarto escolhido. Por favor, verifique a capacidade do quarto em questão para mais pormenores.

Esta propriedade aceita crianças de todas as idades.

Crianças dos 0 aos 5 anos [inclusive]
A estadia é gratuita se usar a cama existente.
Se precisar de uma cama extra, existe um custo adicional.
Hóspedes com 6 anos ou mais são considerados adultos.
Têm de usar uma cama extra, o que implica um custo adicional.
Outros
  • Esta é uma propriedade estritamente não-fumadores.
  • Se reservar mais de 5 quartos, poderão ser aplicadas condições diferentes e suplementos adicionais.
Algumas informações úteis

Check-in/Check-out

  • Check-in a partir das14:00
  • Check-out até às12:00
  • Receção aberta até às00:00

Deslocação

  • Taxa de transfer de aeroporto50 MYR
  • Distância desde o centro da cidade1 km
  • Tempo de viagem até ao aeroporto (minutos)15

Extras

  • Custo do pequeno-almoço [quando não incluído no preço do quarto]25 MYR
  • Custo diário de Internet/Wi-Fi0 MYR

A propriedade

  • Quartos / pisos para não fumadoresno
  • Número de bares/salas de estar2
  • Número de pisos12
  • Número de restaurantes2
  • Número de quartos439
  • Voltagem no quarto240
  • Hotel construído em1998
Comunicados da propriedade

Desde 1 de setembro de 2017, por requerimento do governo da Malásia, hóspedes que não sejam cidadãos malaios ou residentes permanentes ou de longa duração da Malásia, deverão pagar uma taxa de turismo de RM 10 por quarto por noite. Note que estas alterações à estrutura dos impostos resultará na cobrança das taxas revistas que serão pagas adicionalmente na altura do check-out.

Opiniões sobre Promenade Hotel Kota Kinabalu de hóspedes reais

Fornecido por hóspedes verificados de Agoda
Limpeza8,0
Instalações7,8
Localização8,6
Qualidade e conforto do quarto7,5
Atendimento7,9
Qualidade-preço7,9
Avaliação acima da média em Kota Kinabalu
Avaliação
9+ Excecional (914)
8-9 Excelente (641)
7-8 Muito Bom (1247)
6-7 Bom (587)
<6 Abaixo das expetativas (633)
Altura do ano
Mar. - Mai. (920)
Jun. - Ago. (946)
Set. - Nov. (985)
Dez. - Fev. (1171)
Não perca a sua oportunidade!Está a ser reservado um alojamento em Kota Kinabalu a cada 2 minutos, na Agoda.com
Todos os tipos de viajantes (7339)
Todos os tipos de quartos
Todos os idiomas

Ver comentários que mencionam 

A mostrar 4022 opiniões de hóspedes verificados
12345
9,2
Excecional
ALICE, Malásia
Casal
Deluxe
Estadia de 3 noites em Maio de 2019

Excecional”

Check-in took quite a while. There was no sign to direct guests on where to check in/out. Didn't know which queue to join. Stayed in deluxe room - fairly big and comfortable. Bathroom is clean but could use more lighting. Lobby lounge staffs are all friendly and attentive, had our drinks there every day. Swimming pool looks sad and under-maintained. Delicious room service menu - we had the salmon and club sandwich. Best we ever had!

Avaliado a 08 Julho 2019

Ver ofertas de quartos

Dear Alice, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We were disappointed to learn of the shortcomings you experienced and wish to apologize for the inconvenience and discomfort caused. Rest assured that the issues you’ve mentioned has been brought up to the relevant heads of departments for urgent and immediate attention. Thank you for your compliments on our team of service personnel at the Lobby Lounge. We are confident that your kind words would boost their morale and motivate them to excel in performing their duties and responsibilities. Glad to know that you loved our room service menu. We look forward to another opportunity to be of service to you again in the near future. Regards, Hafizan Wong General Manager Promenade Hotel Kota Kinabalu, Sabah

Mostrar mais
Promenade Hotel Kota Kinabalu
10,0
Excecional
Hazliana, Malásia
Viajantes em Negócios
Quarto Superior
Estadia de 1 noite em Julho de 2019

Excecional”

GOOD

Avaliado a 23 Julho 2019

Ver ofertas de quartos

Dear Hazliana, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We look forward to another opportunity to be of service to you again in the near future. Regards, Hafizan Wong General Manager Promenade Hotel Kota Kinabalu, Sabah

Respondeu 22 Agosto 2019
Promenade Hotel Kota Kinabalu
6,4
Bom
Zaiton, Malásia
Viajantes em Negócios
Quarto Superior
Estadia de 2 noites em Julho de 2019

Unfriendly Front Office Staffs”

The staff refuse to answer short questions and ask me to wait in line. I would just like to ask her something that will only take few seconds of her time. She quickly asked me to wait in line.

Avaliado a 24 Julho 2019

Ver ofertas de quartos

Dear Zaiton, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We wish to apologize for the discomfort and inconvenience caused during your recent stay. Being a 4-star hotel that prioritizes on excellent customer services it is certainly unacceptable that incidences highlighted even happened. Please be assured that the relevant heads of departments have been tasked to ensure that issues raised are looked into for improvement purposes. We look forward to another opportunity to be of service to you again in the near future. Regards, Hafizan Wong General Manager Promenade Hotel Kota Kinabalu, Sabah

Respondeu 22 Agosto 2019
Promenade Hotel Kota Kinabalu
9,2
Excecional
Norhuda, Singapura
Família com criança
Deluxe
Estadia de 4 noites em Junho de 2019

Ideal getaway at a location close to airport and seafood”

Glad that we made the decision to stay here. It was close to the airport, just about 10 minutes away. It was within walking distance to seafood galore. You can also walk to the nearby shopping centres too. The tour agent on ground floor had been helpful in arranging our day trips. Downside was the fact that we received a partial sea view room when we requested for a sea view room, and that the carpet looks like it needs a good wash as there were some noticeable stains. Other than that, we had a pleasant stay and the staff were courteous and attentive too.

Avaliado a 23 Junho 2019

Ver ofertas de quartos

Dear Norhuda, Thank you for staying at Promenade Hotel Kota Kinabalu recently. Yes, you made the right decision indeed. Our hotel’s strategic location is the perfect based for one’s business or leisure adventure as most financial, shopping, food and entertainment centres are within reach. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We were disappointed to learn of the shortcomings you experienced and wish to apologize for the inconvenience and discomfort caused. Rest assured that we will continue to strive for greater service excellence in order to keep up with the demand of our valued guests. We look forward to another opportunity to be of service to you again in the near future. Regards, Hafizan Wong General Manager Promenade Hotel Kota Kinabalu, Sabah

Respondeu 22 Agosto 2019
Promenade Hotel Kota Kinabalu
8,4
Excelente
Chee, Malásia
Viajantes em Negócios
Quarto Superior
Estadia de 1 noite em Junho de 2019

I got a very nice big room - a suite at the corner”

It is quite an old hotel but they upgraded the rooms. The breakfast is good and i love the superior suite rooms very much. It is worth the price. Walking distance to many popular places there. This is a popular hotel with the Koreans and Chinese. SOme bad points are, the room is with carpet and underneath the drawers beside the bed is actually very dirty. The cleaner may have missed out to vacuum there. Other than that it is good.

Avaliado a 15 Junho 2019

Ver ofertas de quartos

Dear Chee, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We are happy to read that you liked the suite and our breakfast spread. Yes,our hotel’s strategic location is the perfect based for one’s business or leisure adventure as most financial, shopping, food and entertainment centres are within reach. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We were disappointed to learn of the shortcomings you experienced and wish to apologize for the inconvenience and discomfort caused. Rest assured that the issues you’ve mentioned has been brought up to the respective head of department for urgent and immediate attention. We look forward to another opportunity to be of service to you again in the near future. Regards, Hafizan Wong General Manager Promenade Hotel Kota Kinabalu, Sabah

Mostrar mais
Promenade Hotel Kota Kinabalu
8,0
Excelente
Dennis
Viajantes Individuais
Deluxe
Estadia de 1 noite em Maio de 2019

Overall is good.”

Good in location, room, and staff. The breakfast is so so. but the view from the room (Deluxe Room) is wonderful during the evening. Able to enjoy the sunset of the KK town. The cleanliness of the room is excellent. The elevator of the hotel is a bit old, should press hard on the button then got response...

Avaliado a 19 Maio 2019

Ver ofertas de quartos

Dear Dennis, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your compliments on our room, which is complete with contemporary design, complimentary Wi-Fi connectivity and upgraded room amenities accompanied by the breathtaking sea view. We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your good-self. We wish to apologize for the inconvenience and discomfort caused. The relevant heads of departments have been tasked to ensure that issues raised are looked into for improvement purposes. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]

Mostrar mais
Promenade Hotel Kota Kinabalu
8,0
Excelente
Kevin, Malásia
Família com criança pequena
Quarto Superior
Estadia de 2 noites em Maio de 2019

Good place to stay”

Too much Chinese Tourist (from mainland China) staying here. Very rude and loud. The staff and management should be more strict and enforce rules more/reminder to them on compliance and respect to other tourists/visitors.

Avaliado a 12 Maio 2019

Ver ofertas de quartos

Dear Kevin, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your constructive feedback as it gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your good-self. We wish to apologize for the inconvenience and discomfort caused. Rest assured that we will continue to strive for greater service excellence in order to keep up with the demand of our valued guests. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]

Respondeu 12 Junho 2019
Promenade Hotel Kota Kinabalu
10,0
Excecional
Nazzatul, Malásia
Viajantes Individuais
Deluxe
Estadia de 1 noite em Abril de 2019

Very much improved compared to last 2003”

I had worked in KK on short term assignment in year 2003, stayed at Promenade KK for 6months project duration. Promenade was back then in a rating of 3 star. I was surprised this year in April 2019 Promenade has improved a lot better and with the super good location facing KK waterfront, and together with the improvise interior of both rooms and restaurants, I believe Promenade can grew better.

Avaliado a 03 Maio 2019

Ver ofertas de quartos

Dear Nazzatul, Thank you for staying at Promenade Hotel Kota Kinabalu recently. Thank you for your continuous support. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]

Respondeu 12 Junho 2019
Promenade Hotel Kota Kinabalu
7,2
Muito bom
YU, Malásia
Casal
Junior Suite
Estadia de 2 noites em Julho de 2019

Muito bom”

Hotel having convention during my stay, not enough car parks and has to pay, breakfast needs to improve, tables not cleaned and utensils not available. Room was clean and tidy. Staff was nice and helpful.

Avaliado a 21 Julho 2019

Ver ofertas de quartos

Dear Yu, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We were disappointed to learn of the shortcomings you experienced and wish to apologize for the inconvenience and discomfort caused. Rest assured that the issues you’ve mentioned has been brought up to the relevant heads of departments for urgent and immediate attention. Thank you for your compliments on our room and team of service personnel. We are confident that your kind words would boost their morale and motivate them to excel in performing their duties and responsibilities. We look forward to another opportunity to be of service to you again in the near future. Regards, Hafizan Wong General Manager Promenade Hotel Kota Kinabalu, Sabah

Mostrar mais
Promenade Hotel Kota Kinabalu
7,2
Muito bom
Petronila, Países Baixos
Família com criança pequena
Quarto Superior
Estadia de 2 noites em Julho de 2019

Leisure centre - swimming pool”

Some people do not adhere to the rules of swimming pool use and no one is making sure that these rules are adhered to. I ended up calling my daughter out of the pool when I saw 2 of the guests blowing their nose and tossed their slime/snort into the swimming pool. One even was coughing with pleghm and coughed the pleghm out into the pool. This is really disgusting!!! I suggest this hotel to put someone on guard to watch the pool making sure guests are not abusing the rules set for the pool.

Avaliado a 21 Julho 2019

Ver ofertas de quartos

Dear Petronila, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We wish to apologize for the inconvenience and discomfort caused. The relevant heads of departments have been tasked to ensure that issues raised are looked into for improvement purposes. We look forward to another opportunity to be of service to you again in the near future. Regards, Hafizan Wong General Manager Promenade Hotel Kota Kinabalu, Sabah

Respondeu 22 Agosto 2019
Promenade Hotel Kota Kinabalu
4,8
zool, Malásia
Família com criança pequena
Deluxe
Estadia de 2 noites em Junho de 2019

Bad Experience due to bad room arrangements.”

I booked 2 deluxe rooms on separate bookings through AGODA. On 23rd June, prior 3 days before my arrival, i emailed the hotel through agoda requesting the hotel a simple arrangements. The requests have 3 options either they give me 2 connecting rooms OR 2 rooms that adjascents next door each OR at least same floor. i request these becoz i trevel with both my parents n wife with 6 month infant. As we reached the hotel around 3.30pm from Kundasang the reception on duty told me that my rooms are located in 2 different floor which is level 7 and level 9. so i was surprised and ask him to find me 2 rooms at least same floor. unfortunately the re is NO ROOMS AT ALL available during that time. The drama continues with my IC is misplaced by them and i had to find my IC for 2 and half hours and cancelled my plans to watch the sunsets at Tg aru due to i assume my IC had lost. This is the 1st BAD experience i had after several time travel to Sabah. A big NO to return to promenade KK again.

Avaliado a 03 Julho 2019

Ver ofertas de quartos

Dear Zool, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We wish to apologize for the discomfort and inconvenience caused during your recent stay. Being a 4-star hotel that prioritizes on excellent customer services it is certainly unacceptable that incidences highlighted even happened. Rest assured that the issues you’ve mentioned has been brought up to the relevant heads of departments for urgent and immediate attention. Thank you for your attention and have a nice day. Regards, Hafizan Wong General Manager Promenade Hotel Kota Kinabalu, Sabah

Respondeu 22 Agosto 2019
Promenade Hotel Kota Kinabalu
5,2
Uwe, Alemanha
Viajantes Individuais
Deluxe
Estadia de 1 noite em Junho de 2019

This location went down in the last years considerably”

I have been many times in Promenade Hotel and actually, I hesitated long time before I decided to write this review. The Hotel was once quite the best place you could find in KK but I observed, that within the last years, the place had gradually lost a lot regarding service and cleanliness and quite a lot of the staff do their job without dedication. During my stay in Sabah in May/June, I booked this hotel twice and both times, I was disappointed. At the time of the first booking, I had a severe issue with the cleanliness of the bathroom. Only at the 2nd complaint, the Housekeeping Supervisor and the Housekeepings Chief-in-charge came in and admitted that 1st and 2nd cleaning were unacceptable (they cleaned the room then themselves). My second stay left me with a room which had suffered water damage and smelled mouldy. Instead of giving me another room, they just sprayed a deodorant. Unfortunately, the space for the review is limited, elsewhere I would write more disappointments.

Avaliado a 29 Junho 2019

Ver ofertas de quartos

Dear Uwe, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We were disappointed to learn of the shortcomings you experienced and wish to apologize for the inconvenience and discomfort caused. Rest assured that the issues you’ve mentioned has been brought up to the relevant heads of departments for urgent and immediate attention. Thank you for your attention and have a nice day. Regards, Hafizan Wong General Manager Promenade Hotel Kota Kinabalu, Sabah

Respondeu 22 Agosto 2019
Promenade Hotel Kota Kinabalu
9,6
Excecional
Loh, Singapura
Casal
Junior Suite
Estadia de 2 noites em Abril de 2019

Excellent Hotel”

Hotel is about 10 mins car ride from airport. The sea view and sun set from the hotel is fantastic. Well worth the additional cost to get a sea view room. Junior suite is spacious and clean, with a small living room, a bedroom, a little walk-in wardrobe with a dressing table, bathroom with bathtub, standing shower area and toilet. Hotel is very convenient and within walking distance to most of the main attractions. Grab car to most of the places from hotel is around 5-6rm. Breakfast was simple and normal. Overall its an enjoyable stay at Promenade Hotel.

Avaliado a 23 Abril 2019

Ver ofertas de quartos

Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your compliments on our room, which is complete with contemporary design, complimentary Wi-Fi connectivity and upgraded room amenities accompanied by the breathtaking sea view. Yes, we couldn’t agree with you more that our hotel’s strategic location is the perfect based for one’s business or leisure adventure as most financial, shopping, food and entertainment centres are within reach. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]

Respondeu 17 Maio 2019
Promenade Hotel Kota Kinabalu
8,8
Excelente
awang, Malásia
Família com criança pequena
Deluxe
Estadia de 2 noites em Abril de 2019

WORST EXPERIENCE & BAD LUCK”

Ms Jacinta from front desk, you are the dumbest manager i ever met. First, you are the reason for the bride and my 62 years old mother check in at 4:00PM on 19th April. They had waited for more than 3 hours just to check in. Secondly, you could possibly bring danger to my child by bringing the Room 821 guest directly to my room without reaching at me first and without any security personnel with you. Thirdly, you are not being reasonable and unfair. You and the Room 821 guest accusing my 2 years old child weight 14kg responsible for every noise that the Room 821 guest heard from his room. For your information, your rooms are not really that soundproof. We are at your property for my sister's wedding reception on the 20th, just 1 floor above your head. You supposed to reach at me first before you bring the guest directly to my room and raising your voice to my sister in law with my child inside. They said you were rude and disrespect when you talking to them. They were resting and keeping an eye at my child while me and my wife at the function room at 1st floor during that time. YOU HAVE NO RIGHTS DEALING WITH MY FAMILY MEMBER, YOU SHOULD DEAL DIRECTLY WITH ME. If my 2 years old child making all the noises why the Room 821 guest the only one that making the complaints? We heard loud bangs and noises from the outside too. My child was playing happily inside the room and not crashing anything. It was his awake time, what do you want me to do? tie him up? You and the Room 821 guest accusing me for abandoning my child alone without supervision inside the room. You just ruined the mood on my family biggest day. Ms Joana from sales, thank you for such a wonderful event. We are all happy with your setup and congratulations with the banquet team. Thank you Ms Patri from front desk for being professional and reasonable and you really can handled the situation. Job well done.

Avaliado a 21 Abril 2019

Ver ofertas de quartos

8,0
Excelente
Ai, Malásia
Família com criança pequena
Quarto Superior
Estadia de 2 noites em Abril de 2019

Car Park Facilities”

The basement B1 car park lift was located at the exit gate. It was very dangerous while customer going out from lift and the car was exit at the barrier gate. Hopefully management can improve the facilities. I'm just wondering why Hotel Guest NEED to pay for the car park fee. !!! It was not encourage for us to stay long term at this hotel coz the parking fee calculate as per day instead of per entry.

Avaliado a 17 Abril 2019

Ver ofertas de quartos

Dear Ai, Thank you for staying at Promenade Hotel Kota Kinabalu recently. With regards to the parking fee, kindly be informed that we have implemented this system successfully for a number of years as a way to deter non-hotel guests / outsiders from occupying our limited basement parking space the whole day. Hence, the RM4 per entry followed by RM1 per every subsequent hour after the first 45 minutes. In house guests, diners and guests attending functions in the hotel are entitled to a flat rate of RM4 per entry (tickets to be endorsed at our concierge counter before leaving the carpark). We sincerely believe that this rate is still relatively the lowest as compared to other hotels around that provide similar parking facilities. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]

Mostrar mais
Promenade Hotel Kota Kinabalu
10,0
Excecional
Adrian, Malásia
Família com criança
Quarto Superior
Estadia de 1 noite em Março de 2019

The Best 4 Star Hotel In KK City”

Stayed in a Superior Room + Extra Bed. This hotel looks grand not only from the outside and also in the building too. Receptionists was fast and friendly. Then proceed to our room, 1005. Amazingly, super luxurious room, super clean bathroom, super comfortable bed and stunning view from our hotel window. Shops, entertainment outlets and restaurants are all walking distance. Next morning, super yummy and delicious buffet breakfast !! The choices of food are beyond our expectation. My family and i had a very pleasant stay in this hotel but sadly we had to leave next day so soon. Thanks for the great comfort and warm hospitality provided to us throughout our stay here.

Avaliado a 30 Março 2019

Ver ofertas de quartos

Dear Adrian, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your compliments on our room, which is complete with contemporary design, complimentary Wi-Fi connectivity and upgraded room amenities accompanied by the breathtaking sea view. Yes, we couldn’t agree with you more that our hotel’s strategic location is the perfect based for one’s business or leisure adventure as most financial, shopping, food and entertainment centres are within reach. We are happy to know that you enjoyed our breakfast spread. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]

Respondeu 03 Abril 2019
Promenade Hotel Kota Kinabalu
8,8
Excelente
Mary, Singapura
Família com criança pequena
Deluxe Club
Estadia de 1 noite em Março de 2019

Excelente”

Rooms are nice and clean. I just wish that the room service and add on breakfast could be charged to the room instead of cash transaction right then and there. So that payment can only be done once off.

Avaliado a 26 Março 2019

Ver ofertas de quartos

Dear Mary, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your compliments on our room, which is complete with contemporary design, complimentary Wi-Fi connectivity and upgraded room amenities. We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your good-self. Rest assured that we will continue to strive for greater service excellence in order to keep up with the demand of our valued guests. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]

Respondeu 08 Abril 2019
Promenade Hotel Kota Kinabalu
8,0
Excelente
yoke
Grupo
Quarto Superior Clube
Estadia de 1 noite em Julho de 2019

Muito bom”

City area, walking distance.

Avaliado a 22 Julho 2019

Ver ofertas de quartos

Dear Yoke, Thank you for staying at Promenade Hotel Kota Kinabalu recently. Indeed, our hotel’s strategic location is definitely a convenient place to stay in Kota Kinabalu as most financial, shopping, food and entertainment centres are within reach. We look forward to another opportunity to be of service to you again in the near future. Regards, Hafizan Wong General Manager Promenade Hotel Kota Kinabalu, Sabah

Respondeu 22 Agosto 2019
Promenade Hotel Kota Kinabalu
8,8
Excelente
azireenda, Malásia
Viajantes em Negócios
Quarto Superior
Estadia de 1 noite em Junho de 2019

Fantastic quiet gateway”

Although rhe room wuiet basic, they have aircond and Confortable the staff very Friendly, very clean room good facility but Dell disappointed sahur time.Please improve food, our sahor was not very nice. Limited option for food, prawn was no fresh , and rice i think not cook very well. But all good just need to improve. thanks promenade hotel

Avaliado a 06 Junho 2019

Ver ofertas de quartos

Dear Azireenda, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We are delighted to read that you had a fantastic getaway with us. We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your good-self. We wish to apologize for the inconvenience and discomfort caused. The relevant heads of departments have been tasked to ensure that issues raised are looked into for improvement purposes. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]

Respondeu 11 Junho 2019
Promenade Hotel Kota Kinabalu
6,0
Ben, Brunei Darussalam
Família com criança pequena
Junior Suite
Estadia de 2 noites em Maio de 2019

Good location; Great view facing the sea”

Good: location, walking distance to oceanus, warisan area, imago as well if travelling without a stroller; there is a jogging route from oceanus direction all the way to sutera harbour and further; lots of convenient stores behind the hotel and across the road of the hotel; comfy pillows; satisfactory tv channels available except there is no cartoon channel for the kids; lots of laundry facilities behind the hotel; easy to catch grab from the hotel; widespread of food for the breakfast buffet Bad: no hot shower; the aircon is too cold even if control to the highest temp; carpet quite dirty with lots of stains; only one hotel card provided; customer service quite poor - when i arrive at 8am, no porter readily available or to hold the door open; confused where to checkin or checkout at front helpdesk; seems bossy impression for receptionist to sit rather than stand to serve customers.

Avaliado a 04 Junho 2019

Ver ofertas de quartos

Dear Ben, Thank you for staying at Promenade Hotel Kota Kinabalu recently. Thank you for your compliments on our hotel. Yes, we couldn’t agree with you more that our hotel’s strategic location is the perfect based for one’s business or leisure adventure as most financial, shopping, food and entertainment centres are within reach. We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your good-self. We wish to apologize for the inconvenience and discomfort caused. The relevant heads of departments have been tasked to ensure that issues raised are looked into for improvement purposes. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]

Mostrar mais
Promenade Hotel Kota Kinabalu
12345
Esta é uma propriedade popular. Não perca!

Voltar aos resultados da pesquisa

Escolha o seu quarto

|

Fechar