Shangri-La's Eros Hotel New Delhi
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Removido dos Favoritos
8,8
Excelente
/10
( 2155 opiniões)Veja o que os hóspedes disseram
NO MAPA
8,9
Excelente
Avaliação da localização
Localização excelente - 580 metros do centro da cidade
Estacionamento
GRÁTIS
  • Rajpath780 m
  • Gurudwara Bangla Sahib1,07 km
  • Connaught Place1,34 km
  • Porta da Índia1,42 km
  • Rashtrapati Bhavan1,91 km
  • Forte Vermelho4,4 km
  • Túmulo de Humayun4,42 km
  • Templo de Akshardham6,01 km
  • Templo de Lotus8,47 km
  • Qutub Minar11,15 km
  • 5-star Hotel
    Wi-Fi gratuito
    2019

    Shangri-La's Eros Hotel New Delhi

    19 Ashoka Road,Connaught Place, New Delhi, Centro de Deli, Nova Delhi e NCR, Índia, 110001 - NO MAPA
    Excecional reputação
    91% recomendariam a um amigo
    Excecional serviço
    Avaliado com 9,0 pelo serviço
    Excelente limpeza
    Avaliado com 8,9 pela limpeza
    Excelente avaliação - Instalações
    Avaliado com 8,9 pelas instalações
    • Transporte público a 670 m

    • Transfer do aeroporto

    • Câmbio monetário

    • Wi-Fi grátis nos quartos

    • Jacuzzi

    Qualidade-preço8,2
    Distância até ao centro da cidade1.0 Km
    Avaliação da localização8,9
    Aeroporto mais próximoAeroporto Internacional Indira Gandhi (DEL)
    Distância até ao aeroporto11,5 km

    Quartos disponíveis em Shangri-La's Eros Hotel New Delhi

    8,5
    Excelente
    Conforto e qualidade do quarto
    Suite executiva (Executive Suite)
    Suite executiva (Executive Suite)
    ...
    • Tamanho: 44 m²
    • Vista: Cidade
    • 1 cama King-size ou 2 camas...
    Selecione as datas para ver os preços
    Quarto Horizon Deluxe (Horizon Deluxe Room)
    Quarto Horizon Deluxe (Horizon Deluxe Room)
    ...
    • Tamanho: 27 m²
    • Vista: Cidade
    • 1 cama King-size ou 2 camas...
    Selecione as datas para ver os preços
    Quarto Deluxe (Deluxe Room)
    Quarto Deluxe (Deluxe Room)
    ...
    • Tamanho: 27 m²
    • Vista: Cidade
    • 1 cama King-size ou 2 camas...
    Selecione as datas para ver os preços
    Quarto Premier com cama King-size (Premier Room King)
    Quarto Premier com cama King-size (Premier Room King)
    ...
    • Tamanho: 36 m²
    • Duche e banheira
    • 1 cama King-size ou 2 camas...
    Selecione as datas para ver os preços
    Acomodação Individual Deluxe (Single Deluxe)
    Acomodação Individual Deluxe (Single Deluxe)
    ...
    • Tamanho: 27 m²
    Selecione as datas para ver os preços
    Quarto Duplo ou Twin Deluxe (Double Or Twin Deluxe)
    Quarto Duplo ou Twin Deluxe (Double Or Twin Deluxe)
    ...
    • Tamanho: 27 m²
    Selecione as datas para ver os preços
    Quarto de Hóspedes (Guestroom)
    Quarto de Hóspedes (Guestroom)
    ...
    • Tamanho: 27 m²
    Selecione as datas para ver os preços
    Suite Presidencial (Presidential Suite)
    Suite Presidencial (Presidential Suite)
    ...
    • Duche e banheira separados
    Selecione as datas para ver os preços
    Quarto Superior (Superior Room)
    Quarto Superior (Superior Room)
    ...
    • Duche e banheira separados
    Selecione as datas para ver os preços
    Horizon Club Superior Room
    Horizon Club Superior Room
    ...
    • Duche e banheira separados
    Selecione as datas para ver os preços
    Ranking da propriedade|Comparado com 10 029 propriedades em Nova Delhi e NCR
    Ver todas as classificações
    Avaliação qualidade-preço
    8.3/10
    Avaliação da localização
    8.9/10
    Avaliação do serviço
    9.0/10
    Avaliação da limpeza
    8.9/10
    Melhor que
    99
    %
    das propriedades em Nova Delhi e NCR
    Melhor que
    99
    %
    das propriedades em Nova Delhi e NCR
    Melhor que
    99
    %
    das propriedades em Nova Delhi e NCR
    Melhor que
    99
    %
    das propriedades em Nova Delhi e NCR
    Oferta para Membros Agoda: até 30% de desconto!

    Se entrar na sua conta os preços descem!

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    Pequeno-almoço
    48 comentários
    Refeições
    29 comentários
    Serviço de limpeza
    26 comentários
    Internet
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    Opções de pequeno-almoço

    Americana
    Asiática
    Continental
    Vegetariana

    Restaurantes no local

    Tamra
    Culinária:Asiática, Indiana, Internacional
    Menu:Bufê, À carta
    Shang Palace
    Culinária:Chinesa
    Menu:Bufê
    Sorrento
    Culinária:Italiana
    Menu:Bufê
    Grappa Bar
    Culinária:Italiana
    Menu:Bufê
    Mister Chai
    Culinária:Indiana, Internacional
    Menu:Bufê

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    Opiniões sobre Shangri-La's Eros Hotel New Delhi de hóspedes reais

    Avaliação geral
    8,8
    Excelente
    Com base em 2155 opiniões
    9,1Limpeza
    9,0Localização
    9,0Atendimento
    Comentários de Agoda (646)Comentários de Booking.com (1509)
    Avaliação na Agoda8,7
    /
    10
    Limpeza8,9
    Instalações8,9
    Localização8,9
    Qualidade e conforto do quarto8,5
    Atendimento9,0
    Qualidade-preço8,2
    Avaliação acima da média em Nova Delhi e NCR
    Avaliação
    9+ Excecional (221)
    8-9 Excelente (94)
    7-8 Muito Bom (69)
    6-7 Bom (23)
    <6 Abaixo das expetativas (39)
    Altura do ano
    Mar. - Mai. (84)
    Jun. - Ago. (80)
    Set. - Nov. (122)
    Dez. - Fev. (160)
    Todos os tipos de viajantes (646)
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    A mostrar 446 opiniões de hóspedes verificados
    12345
    10,0
    Excecional
    Norachote, Tailândia
    Grupo
    Quarto Deluxe
    Estadia de 3 noites em junho de 2019

    The real oasis in Delhi”

    Pros : real 5 star international standard, good breakfast, nice sauna. The room is clean and nice smell. The staff is excellent, especially Ambika on the breaksfast time Cons : Food in Italian restaurant is disappointed. The worst is beef steak & sualty spinach with garlic. We book the train ticket to Agra via recommendation by concierge staff and overprice charge (2 times). Luckily i noticed before make a payment, so do argument in time. Don’t trust them much

    Avaliado a 15 junho 2019

    Thank you for taking the time to write to us. We're happy that you enjoyed a comfortable stay. Please be assured that your feedback has been duly noted and shared with our F&B team.Your convenience is our highest priority. We apologize for the accidental difference in charge at the concierge desk and trust that it was rectified immediately. We hope that you will continue to stay with us and give us another chance to offer a seamless experience. Best regards, Team Shangri-La's - Eros Hotel, New Delhi

    Respondeu 02 julho 2019
    Shangri-La's Eros Hotel New Delhi
    10,0
    Excecional
    Veronica, Canadá
    Viajantes em Negócios
    Quarto Horizon Deluxe
    Estadia de 2 noites em julho de 2019

    Comfortable hotel”

    Great breakfast. Within walking distance from Connaught Place hub

    Avaliado a 12 julho 2019

    Thank you for choosing us as your preferred hotel in the city. It's great to know that you found the location convenient and enjoyed your dining experience. We hope you will continue to stay with us and look forward to welcoming you again very soon. Best regards, Team Shangri-La's - Eros Hotel, New Delhi

    Respondeu 30 julho 2019
    Shangri-La's Eros Hotel New Delhi
    10,0
    Excecional
    Veronica, Canadá
    Viajantes em Negócios
    Quarto Horizon Deluxe
    Estadia de 4 noites em julho de 2019

    Home away from home”

    My favourite hotel in Delhi. Royal treatment from staff. Clean. Comfortable bed and pillow. Excellent breakfast buffet

    Avaliado a 12 julho 2019

    Thank you so much for taking the time to share a wonderful review. Your kind words have absolutely made our day! We look forward to welcoming you again very soon. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi

    Respondeu 30 julho 2019
    Shangri-La's Eros Hotel New Delhi
    10,0
    Excecional
    Paul, Suíça
    Casal
    Quarto Deluxe
    Estadia de 4 noites em fevereiro de 2019

    Simply perfect this place !”

    Located in walking distance to Connaught Place (approx. 2 KM only) Wonderful garden Breakfast-buffet cannot be topped ! Staff simply perfect, friendly and very helpful. We loved the garden. Sorry, cannot find any negativ point apart from eateries being a little too pricy. But then again, QUALILTY was given and enjoyed !

    Avaliado a 07 março 2019

    Thank you so much for sharing such an incredible review. We're delighted to learn that you enjoyed a wonderful stay and appreciated the service. We look forward to welcoming you again very soon. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi

    Respondeu 07 março 2019
    Shangri-La's Eros Hotel New Delhi
    10,0
    Excecional
    Reuben, Singapura
    Viajantes Individuais
    Quarto Deluxe
    Estadia de 1 noite em junho de 2019

    Highly recommended ”

    Service leader Harshit sharma was instrumental in making my experience at shangrila memorable Excellent service and will return when I visit Delhi again

    Avaliado a 30 junho 2019

    Thank you so much for your kind words. We're elated to learn that you enjoyed the service and had a great experience. We look forward to welcoming you again very soon. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi

    Respondeu 02 julho 2019
    Shangri-La's Eros Hotel New Delhi
    8,4
    Excelente
    robert, Austrália
    Casal
    Quarto Deluxe
    Estadia de 1 noite em fevereiro de 2019

    No sleep noisy people adjoining room”

    My worst nightmare to not get any sleep in a 5 star hotel due to noise from next room started early around midnight and went on & on. Trying to access my room from room to room door. Noisy Chinese ugg! I complained but still went and when it stopped I could no longer sleep being totally upset by them.

    Avaliado a 21 fevereiro 2019

    Thank you for writing to us. We deeply regret the inconvenience caused. Please be assured that your feedback has been escalated and our team is looking into the matter on priority. We sincerely appreciate your patience. Best regards, Team Shangri-La's - Eros Hotel, New Delhi

    Respondeu 07 março 2019
    Shangri-La's Eros Hotel New Delhi
    10,0
    Excecional
    THANAWAT, Tailândia
    Casal
    Quarto Deluxe
    Estadia de 3 noites em outubro de 2018

    Very good standards”

    This is my second time this year to the Shangrila Eros and I will definitely stay here the next time I visit Delhi. The hotel is in a good location, well kept and has a very good spa as well as an amazing Italian restaurant. The breakfast spread is great too. Rooms are clean and well maintained and the staff are eager to help out. Special mention is Rubaldeep Singh who remembered us from our last visit and made us feel welcome.

    Avaliado a 26 novembro 2018

    Thank you for delighting us with your warm and wonderful words of appreciation. We are so happy to hear that you had a great experience while staying with us and found the service of our staff up to the mark. Your generous comments have been shared with the entire team and we look forward to welcoming you again very soon. Best regards, Team Shangri-La's - Eros Hotel, New Delhi

    Respondeu 28 novembro 2018
    Shangri-La's Eros Hotel New Delhi
    8,0
    Excelente
    Melody, Austrália
    Casal
    Quarto Deluxe
    Estadia de 4 noites em abril de 2018

    Delicious breakfast”

    Wonderful hotel especially breakfast buffet is wonderful. One of the best but some staff are too pushy. One waiter keeps asking you to give feedback while you are eating, very hard to enjoy your morning breakfast when someone wants you to take your phone out to type feedback. However, a lady manager is very attentive and always bringing me a dragonfruit every morning to my table, her name is Kahtingla. She made my stay incredibly wonderful! Location is a bit difficult if you want to explore Delhi. There is only 1 rickshaw driver outside the hotel gate most of the time, sometimes none, lucky we had a personal driver from the beginning so it was all fine. Room cleaner is spotless! Kudos to Sandeep and Kama. People working at the spa front desk are a bit rude. Swimming pool is heaven. You will feel you are in the middle of the jungle, they provide free bottle water, drink as much as you want! Would return!

    Avaliado a 16 novembro 2018

    We are delighted to hear that you had a great time at the hotel and specially enjoyed your dining experience at Tamra. Please be assured that your feedback has been noted and helps us improve everyday. We look forward to welcoming you back again soon! Best regards, Team Shangri-La’s – Eros Hotel, New Delhi

    Respondeu 28 novembro 2018
    Shangri-La's Eros Hotel New Delhi
    9,6
    Excecional
    Adam, Reino Unido
    Família com criança
    Quarto Deluxe
    Estadia de 1 noite em novembro de 2018

    Beautiful, comfortable hotel ”

    The hotel was lovely. Efficient check in. Really comfortable beds and pillows. Nice little touches in the room. Lots of plug sockets, for a change. Bar was very cool with a good atmosphere. Delicious gin and tonics and popcorn! Good location just by the metro. Welcoming, helpful staff. I would love to stay here again when I visit Delhi.

    Avaliado a 11 novembro 2018

    Thank you so much for your feedback. We are happy to hear that we were able to make your stay a special one. We look forward to welcoming you, please come again soon. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi

    Respondeu 19 novembro 2018
    Shangri-La's Eros Hotel New Delhi
    10,0
    Excecional
    Andres, Japão
    Família com criança pequena
    Quarto Deluxe
    Estadia de 1 noite em agosto de 2018

    Great Hotel in Delhi”

    Great place with great staff and one of the best Spas in town.

    Avaliado a 24 junho 2019

    Thank you so much for your kind words. We’re so glad that you enjoyed your experience and especially appreciated your time at Chi, The Spa. We hope to see you again very soon. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi

    Respondeu 02 julho 2019
    Shangri-La's Eros Hotel New Delhi
    10,0
    Excecional
    Sunil, Tailândia
    Viajantes em Negócios
    Quarto Deluxe
    Estadia de 2 noites em abril de 2019

    Excellent”

    Everything was just superb. From location to facilities to staff attitude and behaviour to decor

    Avaliado a 30 abril 2019

    Thank you for sharing such a wonderful review. We are glad to learn that you found our staff friendly and enjoyed your experience with us. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi

    Respondeu 09 maio 2019
    Shangri-La's Eros Hotel New Delhi
    10,0
    Excecional
    Veronica, Canadá
    Viajantes em Negócios
    Estadia de 2 noites em julho de 2018

    Professional staff”

    This is indeed one of the best hotels in town thanks to its dedicated staff. Excellent facilities

    Avaliado a 29 abril 2019

    Thank you for rating us perfectly. We're extremely happy to know you enjoyed your stay and eagerly look forward to welcoming you again on your next visit. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi

    Respondeu 30 abril 2019
    Shangri-La's Eros Hotel New Delhi
    10,0
    Excecional
    Veronica, Canadá
    Viajantes em Negócios
    Suite executiva
    Estadia de 6 noites em fevereiro de 2019

    My first choice when staying in Delhi”

    A hotel where I always feel welcome

    Avaliado a 29 abril 2019

    Thank you for your valuable feedback and for choosing Shangri-La's - Eros Hotel, New Delhi as your preferred hotel. We are happy to know that you enjoyed a comfortable stay and found the service of our staff up to the mark. We look forward to welcoming you back very soon. Best Regards, Team Shangri-La’s – Eros Hotel, New Delhi

    Respondeu 30 abril 2019
    Shangri-La's Eros Hotel New Delhi
    10,0
    Excecional
    Veronica, Canadá
    Viajantes em Negócios
    Quarto Horizon Deluxe
    Estadia de 8 noites em fevereiro de 2019

    Luxurious and world class hotel”

    Friendly staff, comfortable beds, tight security. Rooms are very clean and standard size. Excellent spa

    Avaliado a 29 abril 2019

    Thank you for sharing your wonderful feedback with us. It gives us immense pleasure to know that you enjoyed the service standards and the stay experience at our hotel. We would be delighted to welcome you again on your next visit. Best regards Team Shangri-La’s – Eros Hotel, New Delhi

    Respondeu 30 abril 2019
    Shangri-La's Eros Hotel New Delhi
    9,6
    Excecional
    Harshit, Índia
    Viajantes em Negócios
    Quarto Deluxe
    Estadia de 1 noite em agosto de 2018

    Very good hotel ”

    My stay was very good, the room was clean and the service was grt. The hotel also has a disco within the property which is called as Prive. Overall very nice place to stay. Food here is expensive to avoid eating here.

    Avaliado a 10 agosto 2018

    Thank you for taking the time to write to us and sharing a wonderful review. We are glad to know that you enjoyed a wonderful stay at the hotel and look forward to welcoming you again very soon. Best regards, Team Shangri-La's - Eros Hotel, New Delhi

    Respondeu 20 agosto 2018
    Shangri-La's Eros Hotel New Delhi
    10,0
    Excecional
    Lauren, Índia
    Viajantes Individuais
    Quarto Deluxe
    Estadia de 2 noites em fevereiro de 2018

    Exceptional Hotel, the only place I stay in Delhi”

    The hotel exceeds expectations on every level. Excellent customer service across all departments, exemplified today by Mr Sunil at reception when I had made a mistake with my booking and he went above and beyond to rectify my mistake! Super efficient and professional staff and the Hotel itself is pristine. Love staying here !

    Avaliado a 06 fevereiro 2018

    Dear Lauren, Thank you for recommending and sharing your forthright and candid feedback with us about your recent stay. We are truly delighted to know that you had a memorable experience staying at the hotel and enjoyed the hospitality and service. Your generous comments have been shared with the entire team and we look forward to welcoming you again at Shangri-La's - Eros Hotel, New Delhi. Best Regards, Parmeet Singh Nayar General Manager

    Respondeu 13 fevereiro 2018
    Shangri-La's Eros Hotel New Delhi
    9,6
    Excecional
    Maisha, Bangladesh
    Família com criança pequena
    Quarto Deluxe
    Estadia de 2 noites em outubro de 2017

    Amazing hotel ”

    I loved everything dirin my stay. The staff was very kind and treated us with a lot of care . The beds were very comfortable to sleep in. The breakfast buffet was good, food quality was nice. The dinner buffet was just amazing. Location is also nice. I just wish they had a kids kids club or a kids playroom. Lots of hotels these days seem to have that. Because t I’m a happy traveler and i will definitely go back!

    Avaliado a 28 outubro 2017

    Dear Maisha, We are so pleased to learn that we were able to delight you with all our services at the hotel and provide you with an enjoyable stay at the hotel. Hope to see you again very soon. Sincerely, Parmeet Singh Nayar General Manager

    Respondeu 30 outubro 2017
    Shangri-La's Eros Hotel New Delhi
    8,0
    Excelente
    Meng, Malásia
    Viajantes em Negócios
    Quarto Deluxe
    Estadia de 6 noites em setembro de 2017

    Great Hotel”

    Enjoyed my stayed here. Good location, Good facilities, Great staff. Although all the floors are under renovation it doesn't really affected my stay. The only setback is the shower glass that was not well thought of...Whenever i shower, it pours!?! I think a shower curtain would be better! And the shampoo and bath gel could be better choice in terms of fragrance and quality....the current one is not up to par for 5 a star! On a separate note, I would like to give a special thanks to Bharat from Tamra Restaurant. Bharat makes me feel so comfortable to dine alone and he certainly delighting customers. Well done, Bharat. Keep it up! I hope to see you on my next visit to Shangrila - not in Tamra but in the Management Level. All the best in your future undertakings. Best regards.

    Avaliado a 02 outubro 2017

    Dear Meng, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. My sincere apologies for the inconvenience caused to you. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Parmeet Singh Nayar General Manager

    Respondeu 03 outubro 2017
    Shangri-La's Eros Hotel New Delhi
    10,0
    Excecional
    Chee, Singapura
    Viajantes Individuais
    Estadia de 4 noites em agosto de 2017

    Centrally located, huge room, and excellent breakfast”

    The place is located near tourist attractions, shopping areas, huge room and excellent breakfast. Not to forget the excellent breakfast in terms of food quality and variety. The concierge was also good: especially Ms Palek.

    Avaliado a 13 agosto 2017

    Dear Chee, We are so pleased to learn that we were able to delight you with all our services at the hotel and provide you with an enjoyable stay at the hotel. Hope to see you again very soon. Sincerely, Parmeet Singh Nayar General Manager

    Respondeu 17 agosto 2017
    Shangri-La's Eros Hotel New Delhi
    9,2
    Excecional
    Veronica, Canadá
    Viajantes em Negócios
    Suite executiva
    Estadia de 3 noites em agosto de 2017

    Excecional”

    Very clean. Breakfast buffet offers different options of international cuisine. Staff is extremely friendly. Ask for a high floor. We were in a low floor room and we couldn t get a sound sleep when the hotel disco is opened

    Avaliado a 07 agosto 2017

    Dear Guest, Greetings from Shangri-La's Eros Hotel New Delhi! Thank you for taking your valuable time to highlight your comments, as it is only with guest feedback that we can improve upon our services. Please accept my most sincere apologies for the inconvenience caused to you during your visit. Though it is our constant endeavor to provide services of the highest order, at this instance, it appears that we have fallen short of that standard. The entire team at Shangri-La's -Eros hotel, New Delhi looks forward to welcoming you back. I personally assure you of our best services in the future. Your Sincerely General Manager

    Respondeu 08 agosto 2017
    Shangri-La's Eros Hotel New Delhi
    12345
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    Shangri-La's Eros Hotel New Delhi
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    • Localização excelente
    • Rajpath
    • Janpath Metro Station fica a 0.67 km