Transporte público a 670 m
Transfer do aeroporto
Wi-Fi grátis nos quartos
|Distância até ao centro da cidade||1.0 Km|
|Avaliação da localização||8,9|
|Aeroporto mais próximo||Aeroporto Internacional Indira Gandhi (DEL)|
|Distância até ao aeroporto||11,5 km|
Com a sua localização em Centro de Délhi, Shangri-La's Eros Hotel New Delhi é a base perfeita para explorar Nova Delhi e NCR e os seus arredores. O centro da cidade fica a apenas 1.0 Km de distância e é possível chegar ao aeroporto em 30 minutos. Um refúgio para descanso, o hotel oferecerá relaxe total a apenas alguns passos de numerosas atrações como MS COTTAGE, Museu Nacional de Filatelia, Sacred Heart Cathedral e muitas mais.
As facilidades e serviços fornecidos pelo Shangri-La's Eros Hotel New Delhi asseguram uma estadia agradável para os seus hóspedes. Facilidades como serviço de quarto 24 horas, Wi-Fi gratuito em todos os quartos, Segurança 24 horas, limpeza diária, serviço de táxi estão disponíveis para todos os hóspedes.
Todas as acomodações dispõem de amenidades que garantem uma inigualável sensação de conforto. As facilidades recreacionais do hotel, que incluem centro de fitness, sauna, piscina exterior, spa, massagem são projetadas para serem um escape e um local de relaxe. Seja qual for seu motivo para visitar Nova Delhi e NCR, o Shangri-La's Eros Hotel New Delhi é o local perfeito para uma pausa divertida e emocionante.
Crianças e camas extra
As camas adicionais dependem do quarto escolhido. Por favor, verifique a capacidade do quarto em questão para mais pormenores.
Esta propriedade aceita crianças de todas as idades.
|Idade do hóspede||Cama extra|
Crianças dos 0 aos 1 anos [inclusive]
A estadia é gratuita se usar a cama existente.
Berço disponível sob pedido
Crianças dos 2 aos 12 anos [inclusive]
A estadia é gratuita se usar a cama existente.
Se precisar de uma cama extra, existe um custo adicional.
Hóspedes com 13 anos ou mais são considerados adultos.
Têm de usar uma cama extra, o que implica um custo adicional.
Shangri-La's Eros Hotel New Delhi
|Avaliação dos Hóspedes|
Centro de Deli
Centro de Deli
Centro de Deli
Distrito Sul de Deli
Ver comentários que mencionam
The real oasis in Delhi”
Pros : real 5 star international standard, good breakfast, nice sauna. The room is clean and nice smell. The staff is excellent, especially Ambika on the breaksfast time Cons : Food in Italian restaurant is disappointed. The worst is beef steak & sualty spinach with garlic. We book the train ticket to Agra via recommendation by concierge staff and overprice charge (2 times). Luckily i noticed before make a payment, so do argument in time. Don’t trust them much
Thank you for taking the time to write to us. We're happy that you enjoyed a comfortable stay. Please be assured that your feedback has been duly noted and shared with our F&B team.Your convenience is our highest priority. We apologize for the accidental difference in charge at the concierge desk and trust that it was rectified immediately. We hope that you will continue to stay with us and give us another chance to offer a seamless experience. Best regards, Team Shangri-La's - Eros Hotel, New Delhi
Great breakfast. Within walking distance from Connaught Place hub
Thank you for choosing us as your preferred hotel in the city. It's great to know that you found the location convenient and enjoyed your dining experience. We hope you will continue to stay with us and look forward to welcoming you again very soon. Best regards, Team Shangri-La's - Eros Hotel, New Delhi
Home away from home”
My favourite hotel in Delhi. Royal treatment from staff. Clean. Comfortable bed and pillow. Excellent breakfast buffet
Thank you so much for taking the time to share a wonderful review. Your kind words have absolutely made our day! We look forward to welcoming you again very soon. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi
Simply perfect this place !”
Located in walking distance to Connaught Place (approx. 2 KM only) Wonderful garden Breakfast-buffet cannot be topped ! Staff simply perfect, friendly and very helpful. We loved the garden. Sorry, cannot find any negativ point apart from eateries being a little too pricy. But then again, QUALILTY was given and enjoyed !
Thank you so much for sharing such an incredible review. We're delighted to learn that you enjoyed a wonderful stay and appreciated the service. We look forward to welcoming you again very soon. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi
Highly recommended ”
Service leader Harshit sharma was instrumental in making my experience at shangrila memorable Excellent service and will return when I visit Delhi again
Thank you so much for your kind words. We're elated to learn that you enjoyed the service and had a great experience. We look forward to welcoming you again very soon. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi
No sleep noisy people adjoining room”
My worst nightmare to not get any sleep in a 5 star hotel due to noise from next room started early around midnight and went on & on. Trying to access my room from room to room door. Noisy Chinese ugg! I complained but still went and when it stopped I could no longer sleep being totally upset by them.
Thank you for writing to us. We deeply regret the inconvenience caused. Please be assured that your feedback has been escalated and our team is looking into the matter on priority. We sincerely appreciate your patience. Best regards, Team Shangri-La's - Eros Hotel, New Delhi
Very good standards”
This is my second time this year to the Shangrila Eros and I will definitely stay here the next time I visit Delhi. The hotel is in a good location, well kept and has a very good spa as well as an amazing Italian restaurant. The breakfast spread is great too. Rooms are clean and well maintained and the staff are eager to help out. Special mention is Rubaldeep Singh who remembered us from our last visit and made us feel welcome.
Thank you for delighting us with your warm and wonderful words of appreciation. We are so happy to hear that you had a great experience while staying with us and found the service of our staff up to the mark. Your generous comments have been shared with the entire team and we look forward to welcoming you again very soon. Best regards, Team Shangri-La's - Eros Hotel, New Delhi
Wonderful hotel especially breakfast buffet is wonderful. One of the best but some staff are too pushy. One waiter keeps asking you to give feedback while you are eating, very hard to enjoy your morning breakfast when someone wants you to take your phone out to type feedback. However, a lady manager is very attentive and always bringing me a dragonfruit every morning to my table, her name is Kahtingla. She made my stay incredibly wonderful! Location is a bit difficult if you want to explore Delhi. There is only 1 rickshaw driver outside the hotel gate most of the time, sometimes none, lucky we had a personal driver from the beginning so it was all fine. Room cleaner is spotless! Kudos to Sandeep and Kama. People working at the spa front desk are a bit rude. Swimming pool is heaven. You will feel you are in the middle of the jungle, they provide free bottle water, drink as much as you want! Would return!
We are delighted to hear that you had a great time at the hotel and specially enjoyed your dining experience at Tamra. Please be assured that your feedback has been noted and helps us improve everyday. We look forward to welcoming you back again soon! Best regards, Team Shangri-La’s – Eros Hotel, New Delhi
Beautiful, comfortable hotel ”
The hotel was lovely. Efficient check in. Really comfortable beds and pillows. Nice little touches in the room. Lots of plug sockets, for a change. Bar was very cool with a good atmosphere. Delicious gin and tonics and popcorn! Good location just by the metro. Welcoming, helpful staff. I would love to stay here again when I visit Delhi.
Thank you so much for your feedback. We are happy to hear that we were able to make your stay a special one. We look forward to welcoming you, please come again soon. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi
Great Hotel in Delhi”
Great place with great staff and one of the best Spas in town.
Thank you so much for your kind words. We’re so glad that you enjoyed your experience and especially appreciated your time at Chi, The Spa. We hope to see you again very soon. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi
Everything was just superb. From location to facilities to staff attitude and behaviour to decor
Thank you for sharing such a wonderful review. We are glad to learn that you found our staff friendly and enjoyed your experience with us. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi
This is indeed one of the best hotels in town thanks to its dedicated staff. Excellent facilities
Thank you for rating us perfectly. We're extremely happy to know you enjoyed your stay and eagerly look forward to welcoming you again on your next visit. Best regards, Team Shangri-La’s – Eros Hotel, New Delhi
My first choice when staying in Delhi”
A hotel where I always feel welcome
Thank you for your valuable feedback and for choosing Shangri-La's - Eros Hotel, New Delhi as your preferred hotel. We are happy to know that you enjoyed a comfortable stay and found the service of our staff up to the mark. We look forward to welcoming you back very soon. Best Regards, Team Shangri-La’s – Eros Hotel, New Delhi
Luxurious and world class hotel”
Friendly staff, comfortable beds, tight security. Rooms are very clean and standard size. Excellent spa
Thank you for sharing your wonderful feedback with us. It gives us immense pleasure to know that you enjoyed the service standards and the stay experience at our hotel. We would be delighted to welcome you again on your next visit. Best regards Team Shangri-La’s – Eros Hotel, New Delhi
Very good hotel ”
My stay was very good, the room was clean and the service was grt. The hotel also has a disco within the property which is called as Prive. Overall very nice place to stay. Food here is expensive to avoid eating here.
Thank you for taking the time to write to us and sharing a wonderful review. We are glad to know that you enjoyed a wonderful stay at the hotel and look forward to welcoming you again very soon. Best regards, Team Shangri-La's - Eros Hotel, New Delhi
Exceptional Hotel, the only place I stay in Delhi”
The hotel exceeds expectations on every level. Excellent customer service across all departments, exemplified today by Mr Sunil at reception when I had made a mistake with my booking and he went above and beyond to rectify my mistake! Super efficient and professional staff and the Hotel itself is pristine. Love staying here !
Dear Lauren, Thank you for recommending and sharing your forthright and candid feedback with us about your recent stay. We are truly delighted to know that you had a memorable experience staying at the hotel and enjoyed the hospitality and service. Your generous comments have been shared with the entire team and we look forward to welcoming you again at Shangri-La's - Eros Hotel, New Delhi. Best Regards, Parmeet Singh Nayar General Manager
Amazing hotel ”
I loved everything dirin my stay. The staff was very kind and treated us with a lot of care . The beds were very comfortable to sleep in. The breakfast buffet was good, food quality was nice. The dinner buffet was just amazing. Location is also nice. I just wish they had a kids kids club or a kids playroom. Lots of hotels these days seem to have that. Because t I’m a happy traveler and i will definitely go back!
Dear Maisha, We are so pleased to learn that we were able to delight you with all our services at the hotel and provide you with an enjoyable stay at the hotel. Hope to see you again very soon. Sincerely, Parmeet Singh Nayar General Manager
Enjoyed my stayed here. Good location, Good facilities, Great staff. Although all the floors are under renovation it doesn't really affected my stay. The only setback is the shower glass that was not well thought of...Whenever i shower, it pours!?! I think a shower curtain would be better! And the shampoo and bath gel could be better choice in terms of fragrance and quality....the current one is not up to par for 5 a star! On a separate note, I would like to give a special thanks to Bharat from Tamra Restaurant. Bharat makes me feel so comfortable to dine alone and he certainly delighting customers. Well done, Bharat. Keep it up! I hope to see you on my next visit to Shangrila - not in Tamra but in the Management Level. All the best in your future undertakings. Best regards.
Dear Meng, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. My sincere apologies for the inconvenience caused to you. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Parmeet Singh Nayar General Manager
Centrally located, huge room, and excellent breakfast”
The place is located near tourist attractions, shopping areas, huge room and excellent breakfast. Not to forget the excellent breakfast in terms of food quality and variety. The concierge was also good: especially Ms Palek.
Dear Chee, We are so pleased to learn that we were able to delight you with all our services at the hotel and provide you with an enjoyable stay at the hotel. Hope to see you again very soon. Sincerely, Parmeet Singh Nayar General Manager
Very clean. Breakfast buffet offers different options of international cuisine. Staff is extremely friendly. Ask for a high floor. We were in a low floor room and we couldn t get a sound sleep when the hotel disco is opened
Dear Guest, Greetings from Shangri-La's Eros Hotel New Delhi! Thank you for taking your valuable time to highlight your comments, as it is only with guest feedback that we can improve upon our services. Please accept my most sincere apologies for the inconvenience caused to you during your visit. Though it is our constant endeavor to provide services of the highest order, at this instance, it appears that we have fallen short of that standard. The entire team at Shangri-La's -Eros hotel, New Delhi looks forward to welcoming you back. I personally assure you of our best services in the future. Your Sincerely General Manager