Somerset Grand Hanoi Serviced Residences
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1 Bedroom Somerset Grand Hanoi Serviced Residences
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Removido dos Favoritos
8,6
Excelente
17.3% este mês
/10
( 2262 opiniões)Veja o que os hóspedes disseram
NO MAPA
8,7
Excelente
Avaliação da localização
Localização excelente - 210 metros do centro da cidade
Estacionamento
GRÁTIS
  • Prisão Hoa Lo10 m
  • Catedral de São José (Nha Tho Lon)470 m
  • Lago Hoan Kiem720 m
  • Museu de Belas Artes do Vietname1,11 km
  • Templo de Literatura1,12 km
  • Quarteirão Antigo1,16 km
  • Mausoléu de Ho Chi Minh1,68 km
  • Pagode One Pillar1,76 km
  • West Lake2,91 km
  • Museu de Etnologia do Vietname5,24 km
  • 5-star Apartamento com Serviço de Limpeza
    Wi-Fi gratuito

    Somerset Grand Hanoi Serviced Residences

    No 49, Hai Ba Trung Street, Hoan Kiem District, Distrito de Hoan Kiem, Hanói, Vietnam - NO MAPA
    Excecional reputação
    94% recomendariam a um amigo
    Excelente serviço
    Avaliado com 8,7 pelo serviço
    Pequeno-almoço fantástico
    87% menções positivas
    Excelente limpeza
    Avaliado com 8,6 pela limpeza
    • Transporte público a 530 m

    • Transfer do aeroporto

    • Wi-Fi grátis nos quartos

    • Jacuzzi

    • Sauna

    Mais barato do que 93% das propriedades em Hanói nas últimas 24 horasComparado com 8171 propriedades em Hanói para várias datas
    Qualidade-preço8,7
    Distância até ao centro da cidade1 km
    Avaliação da localização8,7
    Aeroporto mais próximoAeroporto Gia Lam (VVGL)
    Distância até ao aeroporto4,7 km

    Quartos disponíveis em Somerset Grand Hanoi Serviced Residences

    8,6
    Excelente
    Conforto e qualidade do quarto
    1 Bedroom
    1 Bedroom
    ...
    • Tamanho: 78 m²
    • Vista: Cidade
    • 1 cama de casal
    Selecione as datas para ver os preços
    3 Quartos Deluxe (3 bedroom Deluxe)
    3 Quartos Deluxe (3 bedroom Deluxe)
    ...
    • Tamanho: 106 m²
    • Vista: Cidade
    • 2 camas individuais e 1 cam...
    Selecione as datas para ver os preços
    Apartamento Executivo - 3 Quartos (3 Bedroom Executive Apartment)
    Apartamento Executivo - 3 Quartos (3 Bedroom Executive Apartment)
    ...
    • Tamanho: 128 m²
    • Vista: Cidade
    • 2 camas individuais e 1 cam...
    Selecione as datas para ver os preços
    2 Quartos Deluxe ( 2 Bedroom Deluxe)
    2 Quartos Deluxe ( 2 Bedroom Deluxe)
    ...
    • Tamanho: 82 m²
    • Vista: Cidade
    • 2 camas individuais e 1 cam...
    Selecione as datas para ver os preços
    1 Quarto Deluxe (1 Bedroom Deluxe)
    1 Quarto Deluxe (1 Bedroom Deluxe)
    ...
    • Tamanho: 64 m²
    • Vista: Cidade
    • 1 cama King-size
    Selecione as datas para ver os preços
    Quarto Executivo com 1 Quarto (1 Bedroom Executive)
    Quarto Executivo com 1 Quarto (1 Bedroom Executive)
    ...
    • Tamanho: 78 m²
    • Vista: Cidade
    • 1 cama King-size
    Selecione as datas para ver os preços
    Quarto Executivo com 2 Quartos (2 Bedroom Executive)
    Quarto Executivo com 2 Quartos (2 Bedroom Executive)
    ...
    • Tamanho: 85 m²
    • Vista: Cidade
    • 2 camas individuais e 1 cam...
    Selecione as datas para ver os preços
    Apartamento Premier com 2 quartos (2-Bedroom Premier Apartment)
    Apartamento Premier com 2 quartos (2-Bedroom Premier Apartment)
    ...
    • Tamanho: 93 m²
    • Vista: Cidade
    • 2 camas individuais e 1 cam...
    Selecione as datas para ver os preços
    Apartamento Executivo com 1 Quarto (Executive One-Bedroom Apartment)
    Apartamento Executivo com 1 Quarto (Executive One-Bedroom Apartment)
    ...
    • Tamanho: 64 m²
    • Duche e banheira
    • 1 cama King-size
    Selecione as datas para ver os preços
    Executive Room, 3 Bedrooms
    Executive Room, 3 Bedrooms
    ...
    • Varanda/terraço
    • Duche e banheira separados
    Selecione as datas para ver os preços
    Ranking da propriedade|Comparado com 8171 propriedades em Hanói
    Ver todas as classificações
    Avaliação do conforto do quarto
    8.6/10
    Tamanho do quarto
    91 sqm.
    Avaliação qualidade-preço
    8.7/10
    Avaliação da localização
    8.7/10
    Melhor que
    99
    %
    das propriedades em Hanói
    Maior que
    99
    %
    das propriedades em Hanói
    Melhor que
    97
    %
    das propriedades em Hanói
    Melhor que
    97
    %
    das propriedades em Hanói
    Oferta para Membros Agoda: até 30% de desconto!

    Se entrar na sua conta os preços descem!

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    Mais sobre Somerset Grand Hanoi Serviced Residences

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    Como é a propriedade

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    Caraterísticas mais comentadas

    Pequeno-almoço
    71 comentários
    Serviço de limpeza
    55 comentários
    Piscina
    45 comentários
    Refeições
    38 comentários

    O que oferecem

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    Distâncias e informações essenciais

    As distâncias apresentadas são medidas em linha reta. A distância real de deslocação pode variar.
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    Refeições

    Restaurantes no local

    Jaspas
    Menu:Bufê, À carta

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    Opiniões sobre Somerset Grand Hanoi Serviced Residences de hóspedes reais

    Fornecido por hóspedes verificados de Agoda
    Comentários de Agoda (2262)Comentários de Booking.com (629)
    8,6
    /
    10
    Excelente
    17.3% este mês
    Limpeza8,6
    Instalações8,5
    Localização8,7
    Qualidade e conforto do quarto8,6
    Atendimento8,7
    Qualidade-preço8,7
    Avaliação acima da média em Hanói
    Avaliação
    9+ Excecional (671)
    8-9 Excelente (429)
    7-8 Muito Bom (374)
    6-7 Bom (112)
    <6 Abaixo das expetativas (93)
    Altura do ano
    Mar. - Mai. (369)
    Jun. - Ago. (405)
    Set. - Nov. (464)
    Dez. - Fev. (441)
    Todos os tipos de viajantes (2262)
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    Ver comentários que mencionam 

    A mostrar 1679 opiniões de hóspedes verificados
    12345
    10,0
    Excecional
    Caryl, Estados Unidos da América
    Casal
    Quarto Executivo com 1 Quarto
    Estadia de 6 noites em junho de 2019

    Hanoi”

    This place was exactly what we wanted. Great apartment with all the amenities, kitchen, washing machine, sitting area. The building had a beautiful pool , good gym, grocery market on the ground floor to buy food/drinks. Several restaurants. We walked to the old quarter several times. I highly recommend it for the cost and comfort.

    Avaliado a 02 julho 2019

    Dear Mr Cary, Thank you for sharing you stay experience. It is our pleasure to have you stay with us. We are delighted to learn that you like our serviced residence and had wonderful stay with us. Your compliments motivate us to continually improve our service delivery. We look forward to welcoming you back. Your sincerely, Nguyen Mai Huong Residence Manager

    Respondeu 02 julho 2019
    Somerset Grand Hanoi Serviced Residences
    5,6
    Jennifer, Estados Unidos da América
    Família com criança pequena
    2 Quartos Deluxe
    Estadia de 2 noites em julho de 2019

    Poor Customer Service”

    The morning receptionists looked very grumpy and never smiled and greeted their guests. The PM staff were much friendlier, at least they smiled and greeted you. The facility was comfortable and clean but could not sleep all night due to the honking from the street. This hotel has extremely poor sound prove. If you are a light sleeper, stay away from this hotel.

    Avaliado a 07 julho 2019

    Dear Ms Jennifer, Thank you for your review. It is our pleasure to have you say with us. We appreciative your feedback and will look into improve training to the receptionist to enhance their customer service. We look forward to welcoming you back to have better chance to serve you better. Your sincerely, Nguyen Mai Huong Residence Manager

    Respondeu 07 julho 2019
    Somerset Grand Hanoi Serviced Residences
    10,0
    Excecional
    Genevie, Singapura
    Família com criança
    3 Quartos Deluxe
    Estadia de 3 noites em março de 2019

    Nice hotel”

    went with a family of 6, staff was friendly and most of them can speak in English. Was recommended to a local Vietnamese restaurant just round the corner as well as a banh mi outlet. Both were really good recommendation. Room and toilet are clean. Houskeeping lady serving level 8 was really kind to help us with washing machine during our stay too.

    Avaliado a 02 abril 2019

    Dear Mr Genevie, Thank you for sharing your stay experience. It is our pleasure to have you stay with us and we are glad that you had a wonderful stay. We hope to have the opportunity to host you again in the near future. Your sincerely, Nguyen Mai Huong Residence Manager

    Respondeu 09 abril 2019
    Somerset Grand Hanoi Serviced Residences
    6,4
    Bom
    Pedro, Singapura
    Viajantes em Negócios
    2 Quartos Deluxe
    Estadia de 1 noite em março de 2019

    Old style and smelly rooms”

    Me and my colleague were upgraded to a 2 rooms apartment. So far so good, but they were very smelly. His room was smelling like cigarette and mine I can't even tell what was that smell from. The staff was amazing giving him another room, while i stayed in mine but with the windows always open. I will stay here again only if I have to

    Avaliado a 24 março 2019

    Dear Mr Pedro, Thank you for your review. It is our pleasure to have you stay with us. We are apologies for the in convenience that you facing and we look forward to welcoming you back. Your sincerely, Nguyen Mai Huong Residence Manager

    Respondeu 09 abril 2019
    Somerset Grand Hanoi Serviced Residences
    9,2
    Excecional
    hyeonmi, Coreia do Sul
    Grupo
    Luxury Room - 3 Bedrooms
    Estadia de 3 noites em julho de 2018

    BF very delicious COZY&Good lotation”

    I made a reservation for a trip with 5 friends including breakfast, but due to an error by an employee, I was a little embarrassed by the lack of breakfast, but it was very delicious, and it was very comfortable, and walked 20 minutes down the street.

    Avaliado a 16 julho 2018

    Dear hyeonmi , Thank you for staying with us at Somerset Grand Hanoi. We are very glad to have met your expectation in most aspect of your stay. Your compliment of our strategic location and quality of breakfast is most encouraging to us. At the same time, we are very sorry for the mistake from our colleagues that caused shortage of providing breakfast to you. Once again, thank you for your compliment and we look forward to welcoming you back in the near future. Best regards, Ngo Le Dung Residence Manager

    Respondeu 10 agosto 2018
    Somerset Grand Hanoi Serviced Residences
    8,0
    Excelente
    sylvia, Países Baixos
    Família com criança
    Quarto Executivo com 2 Quartos
    Estadia de 2 noites em abril de 2018

    Friendly staff, convenient location, but hotel needs update”

    We knew about renovations, but when we booked, they told us that end of April the swimmingpoolarea for sure was renovated. But when we arrived, still a lot of construction was going on. Also inside the hotel. Even our renovated executive appartment was still very old fashioned, only the bathrooms got an update, the livingroom looks very old. But once we got over that shock, the experience was fine. Location is very good, close to Hoan Kiem Lake, and Hoa Lo prison, and also in walking distance of the Temple of Literature. Staff was very friendly, both at reception and in the restaurant. When we lost one item they did everything possible to hand it to us on the airport. Thumbs up! While the style of this hotel is not our favourite, we still recommend this place, for its location, spacious appartments and friendly staff.

    Avaliado a 09 maio 2018

    Dear sylvia, Thank you so much for taking the time to share your stay experience at Somerset Grand Hanoi. Thank you also for recognizing the service of our associates and noting our strategic location, spacious and well equipped apartment and facilities. Your compliments are most encouraging. At the same time, I am glad to share that we will be undergo Phase 2 a refurbishment to all apartments from level 5 to level 14 to enhance our guests' stay experience. Once again, thank you for choosing us and we certainly look forward to welcoming you back soon for another memorable stay! Warmest regards, Ngo Le Dung Residence Manager

    Respondeu 11 maio 2018
    Somerset Grand Hanoi Serviced Residences
    10,0
    Excecional
    Nancy, Tailândia
    Família com criança pequena
    2 Quartos Deluxe
    Estadia de 1 noite em abril de 2018

    Perfect with a baby”

    Very easy place to stay with a baby. They think of everything. Much better than staying in a small hotel room like we did the first night. Baby had the run of the place and and it was relatively babyvproof. Not only did they provide a baby cot, they also brought us a baby tub which was a nice surprise. Location is super convenient. Out of the hubub so it’s not so hectic as the old city, but we could walk there I’m 10-15 min with great food options close too.

    Avaliado a 09 abril 2018

    Dear Nancy, Thank you for taking time to write this review. It is great to have you stay with us at Somerset Grand Hanoi. We appreciate your review and the compliments about our service and facilities. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We hope to welcome you again. Best regards, Ngo Le Dung Residence Manager

    Respondeu 12 abril 2018
    Somerset Grand Hanoi Serviced Residences
    10,0
    Excecional
    Dora, Singapura
    Grupo
    2 Quartos Deluxe
    Estadia de 3 noites em março de 2018

    gd location”

    the apartment was built inside the old prision. right in front of the apartment is the prison meuseum. they hv just upgraded the pool. the gym was not too bad. bfast was so so. but for usd9 its a bit not worth. u can get better food outside. room facilities was splendid. all toiletries supplied n clean towels. location was a bit out of town but walkable distance. its near to old quarters n various sight seeing places nearby

    Avaliado a 23 março 2018

    Dear Dora, Thank you very much for taking time to write this review. It is great to have you stay with us at Somerset Grand Hanoi. We appreciate your review and the compliment about our service and facilities. We hope to welcome you again in the near future. Best regards, Ngo Le Dung Residence Manager

    Respondeu 23 março 2018
    Somerset Grand Hanoi Serviced Residences
    8,0
    Excelente
    yeonsoo, Coreia do Sul
    Família com criança pequena
    2 Quartos Deluxe
    Estadia de 4 noites em janeiro de 2018

    Muito bom”

    location is700m from cathedral. facilities are old but convenient to use supermarket. not recommend breakfast which is not good 9dollar is not cheap with vetnam market price. room are spacious and valye for money 2bedroom and 2bathroom.

    Avaliado a 27 janeiro 2018

    Dear yeonsoo, Thank you for sharing your current stay experience with us. We are very glad to hear that you enjoyed most aspects of your stay with us and special mention of " room are spacious and valued for money". At the same time we would like to share that we will be undergoing refurbishment for all apartments from Q2 2018. Once again, thank you for staying with us and we look forward to welcoming you back in the near future. Best regards, Ngo Le Dung Residence Manager It is so wonderful to read that you enjoyed most aspects of your stay with us and special mentioned " Everything was beyond our wishes".

    Respondeu 22 fevereiro 2018
    Somerset Grand Hanoi Serviced Residences
    9,6
    Excecional
    Teik, Singapura
    Família com criança
    2 Quartos Deluxe
    Estadia de 1 noite em outubro de 2017

    Value for money”

    We were travelling as a family of four and booked a two bedroom unit for an overnight stay. The apartment was comfortable and clean. We ate at the restaurant on 4th floor as nearby restaurants were closed. The food was good. Check-in/out formalities were efficient. Staff at reception were very helpful. One minor issue - I requested operator for a wake-up call for 6 am the following morning however no call came through. Luckily for me, I had also set a separate alarm.

    Avaliado a 06 outubro 2017

    Dear Mr Teik, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We appreciative your feedback about wake-up call service and will brief the team more careful. Once again, thank you for your valued patronage. From all of us at Somerset Grand Hanoi, we look forward to welcoming you again. Your sincerely, Nguyen Mai Huong Residence Manager

    Respondeu 09 fevereiro 2020
    Somerset Grand Hanoi Serviced Residences
    8,0
    Excelente
    SEEH, Malásia
    Família com criança pequena
    Apartamento Executivo - 3 Quartos
    Estadia de 3 noites em março de 2017

    Walking distance to Old Quarter, nice Service Apartment for family”

    We took a 3 bed rooms unit, first one night was terrible as that suppose to be non smoking unit full of cigarette smell. After informed the staff subsequently we being assigned to unit without such problem. Staffs are very friendly except breakfast kind of with quite limited options. Great thing about this place is extremely convenient to walk to many local sightseeing places such as Hoan Kiem Lake, Old Quarter, etc. For nice food, do try Maison Sen (Vietnamese Buffer), Avalon BBQ (nice view over lake and old quarter), So 10 Ly Quck Su (famous Vietnamese Pho).

    Avaliado a 24 março 2017
    8,4
    Excelente
    Rochelle, Nova Zelândia
    Família com criança
    2 Quartos Deluxe
    Estadia de 1 noite em janeiro de 2017

    Two be apartment ”

    We stayed here for in night on our return from hiking bay. We left early at 6am as had a flight. Really impressed with large rooms and had a washing machine! After traveling through Vietnam for two weeks this was perfect for us and would come back and stay longer

    Avaliado a 17 janeiro 2017
    8,0
    Excelente
    Goh, Singapura
    Família com criança pequena
    Quarto Executivo com 2 Quartos
    Estadia de 5 noites em dezembro de 2016

    Comfortable stay”

    Located at Hai Ba Trung and Hoa Lu junction. Heavy traffic in front of hotel. Walking distance to old quarters, West lake and Hoan Kiem lake. Room is spacious, good for big family and with children. We had a apt with 2 rooms, fully furnished with kitchen, washing machine. Felt like a home stay. Bed is big but pillow too soft. Supermarket below good for buying groceries and snacks. Our children love to dine at the Japanese restaurant Tamaya. Value for money for big family and with children.

    Avaliado a 22 dezembro 2016
    8,8
    Excelente
    Guenevierre, Filipinas
    Grupo
    Quarto Executivo com 2 Quartos
    Estadia de 4 noites em janeiro de 2016

    Always the choice in Vietnam”

    I love the Somersets in Vietnam! We were a group of girls, and the Somerset is always our #1 pick in Vietnam, since it's secure and has all the creature comforts we would need. Who doesn't want to stretch out on a sofa in the living room!

    Avaliado a 21 dezembro 2016
    10,0
    Excecional
    CHEE, Singapura
    Viajantes em Negócios
    Quarto Executivo com 1 Quarto
    Estadia de 5 noites em setembro de 2016

    somerset hanoi”

    Good location near the exhibition area. clean and comfortable rooms. good and helpful service with a smile. located near to restaurants. a hotel that pays attention to details....the lighting, the power points, the coffee table suitable for doing your work, the taxi service to airport, so satisfied that I can't find any fault in this place......

    Avaliado a 26 setembro 2016
    8,3
    Excelente
    Gabrielle, Nova Zelândia
    Viajantes em Negócios
    2 Quartos Deluxe
    Estadia de 8 noites em junho de 2015

    The location takes it all”

    Location, location, location

    This used to be THE place to stay in Hanoi but now it has gotten rather old and tired. They never turn on air cond in the hallway which is quite harsh in the heat of the city. The food is only so so but the location is just too good to pass.

    Avaliado a 12 janeiro 2016
    8,7
    Excelente
    PHAM, Vietnam
    Grupo
    2 Quartos Deluxe
    Estadia de 1 noite em janeiro de 2016

    A decent hotel in the center of Hanoi”

    Location, service and internet speed

    We stayed in this serviced apartment for 3 nights. The location is great, as it is quite near to the Hoan Kiem lake. The staff friendliness and service are excellent. The hotel is a little old, though, and hence it's not a five star to me.

    Avaliado a 10 janeiro 2016
    8,3
    Excelente
    shaik, Líbano
    Família com criança pequena
    2 Quartos Deluxe
    Estadia de 3 noites em dezembro de 2015

    Nice Apartments to stay”

    Location, service

    Nice place to stay . it is walkable from old quartrs without the hustle and bustle of old quarter. Staff are attentive and helpful. But their reservation policies are pretty inflexible. So prepare to pay for any late check out and early check ins even when it's not their peak season.

    Avaliado a 28 dezembro 2015
    9,7
    Excecional
    Didier, Suíça
    Viajantes Individuais
    2 Quartos Deluxe
    Estadia de 3 noites em dezembro de 2015

    Excellent serviced apartment ”

    Location, Room size and value for money

    This hotel is great with large serviced apartments. Location is excellent between various points of interest (old city, lake, HCM memorial, army museum, etc) which can be reached by foot within 20 minutes. Friendly staff. Nice pool, tennis and playground for kids. Will definitely come back.

    Avaliado a 16 dezembro 2015
    8,3
    Excelente
    Alvin, Malásia
    Família com criança pequena
    2 Quartos Deluxe
    Estadia de 5 noites em novembro de 2015

    Comfortable Stay”

    The staff's were helpful and could speak English. They responded quickly to requests and faults. The toilet was stuck and they sent someone over pretty quickly. I would recommend this place to friends

    The rooms were decent but the toilet was a little old with stains. The bath run I rather dangerous for going kids and old people to shower in. I stayed in a 2 bedroom unit. Overall a pleasant stay and would come back again.I would rate it 4 to 4.5 stars. Not quiet 5 stars yet. Staffs were helpful and friendly.

    Avaliado a 07 dezembro 2015
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    Somerset Grand Hanoi Serviced Residences
    |Excelente 8,6
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    • Localização excelente
    • Prisão Hoa Lo
    • Estação Ferroviária de Hanoi fica a 0.56 km