Suginoi Hotel
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8,8
Excelente
4.4% este mês
/10
( 1941 opiniões)Veja o que os hóspedes disseram
NO MAPA
8,2
Excelente
Avaliação da localização
Localização excelente
Estacionamento
GRÁTIS
4-star Resort

Suginoi Hotel

1 Kankaiji , Beppu, Beppu, Japão, 874-0822 - NO MAPA

Não deixe escapar!

10 viajantes estão a ver esta propriedade neste momento | 7 viajantes reservaram hoje.

Excecional reputação
93% recomendariam a um amigo
Excecional avaliação - Instalações
Avaliado com 9,2 pelas instalações
Conforto excecional
Avaliado com 9,1 pelo conforto
Excecional serviço
Avaliado com 9,0 pelo serviço
  • Jacuzzi

  • Sauna

  • Banho de fonte termal

  • Ar condicionado

  • Limpeza diária

Qualidade-preço8,7
Distância até ao centro da cidade3.6 km
Avaliação da localização8,2
Aeroporto mais próximoAeroporto de Oita (OIT)
Distância até ao aeroporto32,1 km

Quartos disponíveis em Suginoi Hotel

9,1
Incrível
Conforto e qualidade do quarto
Quarto Duplo no Edifício Hana - Não fumadores (Hana Building Double Room - Non-Smoking)
Quarto Duplo no Edifício Hana - Não fumadores (Hana Building Double Room - Non-Smoking)
...
  • Tamanho: 22 m²
  • Vista: Montanha
  • 1 cama King-size
Selecione as datas para ver os preços
Quarto Twin no edifício Hana (Hana Building Twin Room)
Quarto Twin no edifício Hana (Hana Building Twin Room)
...
  • Tamanho: 22 m²
  • Vista: Montanha
  • 2 camas individuais
Selecione as datas para ver os preços
Quarto estilo japonês com Vista Mar no edifício principal (Main Building Ocean View Japanese Style Room)
Quarto estilo japonês com Vista Mar no edifício principal (Main Building Ocean View Japanese Style Room)
...
  • Tamanho: 54 m²
  • Vista: Mar
  • 3 futons
Selecione as datas para ver os preços
Quarto Twin com vista para a montanha no edifício principal (Main Building Mountain View Twin Room)
Quarto Twin com vista para a montanha no edifício principal (Main Building Mountain View Twin Room)
...
  • Tamanho: 26 m²
  • Vista: Montanha
  • 2 camas individuais
Selecione as datas para ver os preços
Quarto estilo japonês ocidental com Vista Mar no edifício principal (Main Building Ocean View Japanese Western Style Room)
Quarto estilo japonês ocidental com Vista Mar no edifício principal (Main Building Ocean View Japanese Western Style Room)
...
  • Tamanho: 53 m²
  • Vista: Mar
  • 2 camas individuais e 2 fut...
Selecione as datas para ver os preços
Quarto estilo japonês ocidental com vista para a montanha, no edifício principal - Oferta Especial (Main Building Mountain View Japanese Western Style Room - Special Offer)
Quarto estilo japonês ocidental com vista para a montanha, no edifício principal - Oferta Especial (Main Building Mountain View Japanese Western Style Room - Special Offer)
...
  • Tamanho: 53 m²
  • Vista: Montanha
  • 2 camas individuais e 1 fut...
Selecione as datas para ver os preços
Quarto estilo japonês ocidental em edifício Hana com vista para a montanha (Hana Building Mountain View Japanese Western Style Room)
Quarto estilo japonês ocidental em edifício Hana com vista para a montanha (Hana Building Mountain View Japanese Western Style Room)
...
  • Tamanho: 44 m²
  • Vista: Montanha
  • 2 camas individuais e 1 fut...
Selecione as datas para ver os preços
Quarto estilo japonês ocidental com vista para a montanha no edifício principal (Main Building Mountain View Japanese Western Style Room)
Quarto estilo japonês ocidental com vista para a montanha no edifício principal (Main Building Mountain View Japanese Western Style Room)
...
  • Tamanho: 53 m²
  • Quartos para não fumadores
  • 2 camas individuais e 1 fut...
Selecione as datas para ver os preços
Quarto para 4 pessoas estilo japonês ocidental com Vista Mar no edifício principal (Main Building Ocean View Japanese Western Style Room for 4 People)
Quarto para 4 pessoas estilo japonês ocidental com Vista Mar no edifício principal (Main Building Ocean View Japanese Western Style Room for 4 People)
...
  • Tamanho: 44 m²
  • Vista: Mar
  • 2 camas individuais e 2 fut...
Selecione as datas para ver os preços
Quarto estilo japonês ocidental para 4 pessoas com vista para a montanha, no edifício Hana (Hana Building Mountain View Japanese Western Style Room for 4 People)
Quarto estilo japonês ocidental para 4 pessoas com vista para a montanha, no edifício Hana (Hana Building Mountain View Japanese Western Style Room for 4 People)
...
  • Tamanho: 44 m²
  • Vista: Montanha
  • 2 camas individuais e 2 fut...
Selecione as datas para ver os preços
Ranking da propriedade|Comparado com 436 propriedades em Beppu
Ver todas as classificações
Avaliação do conforto do quarto
9.1/10
Avaliação qualidade-preço
8.7/10
Tamanho do quarto
46 sqm.
Avaliação da limpeza
8.8/10
Melhor que
98
%
das propriedades em Beppu
Melhor que
97
%
das propriedades em Beppu
Maior que
97
%
das propriedades em Beppu
Melhor que
95
%
das propriedades em Beppu
Oferta para Membros Agoda: até 30% de desconto!

Se entrar na sua conta os preços descem!

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Como é a propriedade

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Pequeno-almoço
16 comentários
Refeições
11 comentários
Piscina
11 comentários
Vista
6 comentários

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Distâncias e informações essenciais

As distâncias apresentadas são medidas em linha reta. A distância real de deslocação pode variar.
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Opiniões sobre Suginoi Hotel de hóspedes reais

Fornecido por hóspedes verificados de Agoda
Comentários de Agoda (1941)Comentários de Booking.com (19)
Limpeza8,8
Instalações9,2
Localização8,2
Qualidade e conforto do quarto9,1
Atendimento9,0
Qualidade-preço8,7
Avaliação acima da média em Beppu
Avaliação
9+ Excecional (571)
8-9 Excelente (197)
7-8 Muito Bom (175)
6-7 Bom (45)
<6 Abaixo das expetativas (44)
Altura do ano
Mar. - Mai. (199)
Jun. - Ago. (138)
Set. - Nov. (286)
Dez. - Fev. (409)
Todos os tipos de viajantes (1941)
Todos os tipos de quartos
Todos os idiomas

Ver comentários que mencionam 

A mostrar 1032 opiniões de hóspedes verificados
12345
9,3
Excecional
Eduardo, Japão
Casal
Estadia de 1 noite em fevereiro de 2012

Hotel fantastico”

Gostei de tudo, assim que entrei nele nao precisei sair, pois tem de tudo para se ver e fazer, pena que foi apenas um dia!

como disse; pena que foi apenas um dia, meus 25 anos de casamento foi fantastico nesse horel, por mim voltaria todo mes. o mais fantasti foi um banho de onsen ao ar livre so a dois com direito a neve e uma linda paisagem. fantastico!!!!

Avaliado a 06 março 2012
9,6
Excecional
Jane, Estados Unidos da América
Família com criança
Quarto Twin com vista para a montanha no edifício principal
Estadia de 1 noite em junho de 2019

Unlimited grilled king crab legs, foie gras, sashimi, etc. Beautiful views from spa/hot spring”

The best seafood buffet I have tried out in Japan: unlimited supply of a lot of high quality food: grilled big king crab legs , foie gras, sashimi, (real)crab meat porridge, and many more. The view from spa/hot spring is very beautiful. My son like playing bowling (they provide one free game for hotel guest). Breakfast is good as well. I should have stayed there more than 1 day.

Avaliado a 29 junho 2019

Thank you very much for staying with us and taking the time to write a review of Suginoi Hotel.   I am glad you like our buffet restaurant as well as our hot springs. We are continually trying to improve the variety and quality of our facilities, menu and services. I hope you could stay 2 or 3 nights for your next visit! Sincerely yours Suginoi Hotel.

Respondeu 30 junho 2019
Suginoi Hotel
9,2
Excecional
J, Canadá
Família com criança
Quarto estilo japonês ocidental no edifício Hana com Vista Mar - Oferta especial
Estadia de 1 noite em maio de 2019

Amazing hotel with amenities! ”

Staff was easy to communicate with at the front desk and at the dining place. The hotel gave us a free game per person for bowling but communication was a bit more difficult there. The aqua garden and the directions to it was a bit confusing too as we had to change on the 3F and then walk back down a set of long stairs to get to the pool.

Avaliado a 29 maio 2019

Dear J sama, Thank you very much for staying with us and taking the time to write a review of Suginoi Hotel.   We are so happy to know you like our hotel. However, we are sorry you had hard time communicating at the bowling alley and confusing direction at the amusement section. We will work translating necessary information and try to make the space more friendly for foreigners. Thank you for staying at the Suginoi Hotel Beppu once again and we hope to welcome you again in near future! Sincerely Suginoi Hotel

Respondeu 19 junho 2019
Suginoi Hotel
10,0
Excecional
Sook, Austrália
Grupo
Quarto Duplo no Edifício Hana - Não fumadores
Estadia de 1 noite em maio de 2019

Fantastic experience in an onsen resort!”

Very convenient that the hotel provide free pick up/drop off service every 15 minutes at Beppu Station. Spacious area & rooms. Different types of indoor & outdoor public hotspring with good views. Fantatics buffet dinner & breakfast. A great of varieties of souveniers to shop in the building too. Very nice experience!

Avaliado a 26 maio 2019

Dear Sook sama, Thank you very much for taking the time to write a review of Suginoi Hotel. We are so happy to know you enjoy our hotel so much. It is very nice of you to indicate about details of our shuttle bus service, restaurants and hotel facilities. We are continually trying to improve the variety and quality of our facilities, menu and services. Thank you for staying at the Suginoi Hotel Beppu once again and we hope to welcome you again in near future! Sincerely Suginoi Hotel

Respondeu 18 junho 2019
Suginoi Hotel
8,8
Excelente
Jocelyn
Grupo
Quarto estilo japonês ocidental com vista para a montanha, no edifício principal - Oferta Especial
Estadia de 1 noite em junho de 2019

Excelente”

Easy to get to hotel using free shuttle bus provided. Free facilities include gender separated onsen, indoor swimming pool, outdoor onsen (with swim suits) and gym (till 9am only). Room is big with basic amenities. Staff are always polite, friendly and helpful.

Avaliado a 26 junho 2019

Thank you very much for staying with us and taking the time to write a review of Suginoi Hotel.   It is very kind of you to mention those facilities free for hotel guests. We are continually trying to improve the variety and quality of our facilities, menu and services. We are looking forward to welcoming you again in near future. Sincerely yours Suginoi Hotel.

Respondeu 28 junho 2019
Suginoi Hotel
9,2
Excecional
Hui, Singapura
Família com criança
Quarto estilo japonês ocidental com vista para a montanha, no edifício principal - Oferta Especial
Estadia de 1 noite em outubro de 2018

There’s something for everyone in the family”

The onsen resort has all the facilities suitable for all ages. Onsen, onsen swimming pool, 3D show, water lighting show, Game Center, bowling alley etc. The dinner was great. Best hotel buffet dinner I had with a wide range of food at good quality. I wished I had a bigger stomach. 😅

Avaliado a 31 outubro 2018

Dear Hui, Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu! We are so happy to receive such a nice feedback about our Onsen, The Aqua Garden, 3D show, water fountain show, game center and bowling alley ets., We are also glad to know our buffet dinner was best for you! We are looking forward to welcoming you again soon! Kind Regards Suginoi Hotel

Respondeu 14 novembro 2018
Suginoi Hotel
9,6
Excecional
Fannie, Canadá
Casal
Quarto Twin com vista para a montanha no edifício principal
Estadia de 1 noite em outubro de 2018

Great onsen resort”

We stayed at Suginoi's twin mountain view room. It really had a spectacular view, as the room had a large span of windows. In the room itself, there was a tatami section separate from the beds, which was nice. The bathroom in room was very spacious. There were noticeable amounts of dust in the wooden panelling along the walls by the beds but otherwise the room was clean. The dinner and breakfast buffets were great, but the outdoor onsens were the real experience. At night, you overlook the lights of Beppu city and during the day, the lovely view of the ocean. There are frequent shuttles between the 3 buildings, all walkable distances. Even though there were lots of families with children, it was still quiet and enjoyable at night.

Avaliado a 28 outubro 2018

Dear Fannie, Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu! We are glad to know you like our room, but we are sorry for the dust in the wooden panelling along the walls by bed. We will make sure to clean the dust. We are also glad you enjoed the view from our hotel room Ocean side. We are looking forward to welcoming you again soon! Kind Regards Suginoi Hotel

Respondeu 14 novembro 2018
Suginoi Hotel
8,4
Excelente
Yiling, Singapura
Família com criança pequena
Quarto estilo japonês ocidental com Vista Mar no edifício principal
Estadia de 2 noites em outubro de 2018

Good experience except for the Italian restaurant ”

The Japanese style room was clean, spacious and well-appointed, the toilet looked old because of the cool white fluorescent lighting, but otherwise we had good experiences with the onsens and aqua garden. Good place for families with arcade, aqua garden and wave pool to keep the kids occupied. Both buffet restaurants had a good selection of food, in particular the Caeda Palace, however these 2 restaurants do not open for lunch, so dining options for lunch are limited. We tried the Italian restaurant, food was alright, but we were made to wait outside even though there were empty tables. The waitress kept ushering us out of the restaurant to the back entrance, gave us the menu and asked us to place our orders first before we could sit down at a table and make ourselves comfortable. She said she needed to prepare the table, but this should be done before guests arrive, not after. It felt like an odd practice and runs contrary to what most restaurants do.

Avaliado a 25 outubro 2018

Dear Yilling sama, Thank you very much for taking your time for writing a review. We are sorry that you had bad experience at our Italian restaurant. We shared this information with our management levels and relative department to fix the problem and improve the customer service at the restaurant. We are sorry again about it. Sincerely yours Suigoi Hotel

Respondeu 26 novembro 2018
Suginoi Hotel
8,4
Excelente
christy, Hong Kong
Grupo
Quarto estilo japonês ocidental em edifício Hana com Vista Mar
Estadia de 1 noite em outubro de 2018

recommend”

if i hv to pick one or two things to critique, the bathroom n toilet in rooms are too old, which i believe were not replaced together during removation. another thing is the reception staff of the buffet restaurant, the men were rude and impolite to chinese looking tourists. very obvious.

Avaliado a 14 outubro 2018

Dear Christy sama, Thank you for your comments recommended. However, I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and we will make sure to improve our customer service to prevent such an incident never occur again. Regarding to the toilet, as you mentioned, we have renovated part of the toilet once. I appreciate if we could get your kind understanding as the renovation style was the best choice for us at that time. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Suginoi Hotel

Respondeu 17 outubro 2018
Suginoi Hotel
10,0
Excecional
CHOW, Malásia
Família com criança pequena
Quarto estilo japonês ocidental com vista para a montanha no edifício principal
Estadia de 2 noites em maio de 2019

ALL YOU HAVE”

The hotel full of facilities of entertainment and food and beverage. Location of hotel to other hotsot is very near.

Avaliado a 22 junho 2019

Thank you very much for staying with us and taking the time to write a review of Suginoi Hotel.   We are so happy to know you like our hotel. We are continually trying to improve the variety and quality of our facilities, menu and services. We are looking forward to welcoming you again in near future. Sincerely yours Suginoi Hotel.

Respondeu 26 junho 2019
Suginoi Hotel
10,0
Excecional
HANG, Macau
Família com criança pequena
Quarto estilo japonês ocidental no edifício Hana com Vista Mar - Oferta especial
Estadia de 1 noite em junho de 2019

wonderful experience”

I had a good time when had my stay with this hotel, nice services, facilities and delicious dinners and breakfast buffets.

Avaliado a 20 junho 2019

Thank you very much for staying with us and taking the time to write a review of Suginoi Hotel.   We are so happy to know you like our hotel. We are continually trying to improve the variety and quality of our facilities, menu and services. We are looking forward to welcoming you again in near future. Sincerely yours Suginoi Hotel.

Respondeu 26 junho 2019
Suginoi Hotel
10,0
Excecional
JAEMIN, Coreia do Sul
Família com criança pequena
Quarto estilo japonês ocidental com vista para a montanha no edifício principal
Estadia de 2 noites em abril de 2019

good”

good

Avaliado a 05 junho 2019

Dear JAEMIN sama, Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu! It is nice to receive such a good feedback. We are looking forward to welcoming you again soon! Kind Regards Suginoi Hotel

Respondeu 25 junho 2019
Suginoi Hotel
10,0
Excecional
JAEMIN, Coreia do Sul
Família com criança pequena
Quarto Twin com vista para a montanha no edifício principal
Estadia de 2 noites em abril de 2019

Excecional”

good

Avaliado a 05 junho 2019

Dear Jaemin sama, Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu! It is nice to receive such a good feedback. We are looking forward to welcoming you again soon! Kind Regards Suginoi Hotel

Respondeu 25 junho 2019
Suginoi Hotel
9,6
Excecional
CHOW, Malásia
Família com criança
Quarto para 4 pessoas estilo japonês ocidental com vista para a montanha no edifício principal
Estadia de 2 noites em maio de 2019

Variety facilities ”

Great stay together with teenager where you can have onsen session together accompany your kids doing other activities.

Avaliado a 23 maio 2019

Thank you very much for taking the time to write a review of Suginoi Hotel. We are so happy to know you enjoy our hotel so much with your teenager. It is very nice of you to indicate our restaurants and amusement facilities. We are continually trying to improve the variety and quality of our facilities, menu and services. Thank you for staying at the Suginoi Hotel Beppu once again and we hope to welcome you again in near future! Sincerely Suginoi Hotel

Respondeu 18 junho 2019
Suginoi Hotel
8,8
Excelente
Grace
Viajantes Individuais
Quarto Duplo no Edifício Hana - Não fumadores
Estadia de 1 noite em janeiro de 2018

Yes for family travel”

if I travel with family (especially with kids) I will stay here again. It is definitely kid-friendly. Buffet options - nothing to complaint , quality was higher than I had expected for buffet . cooking stations were mastered by delicated chef. Amazing view which is unbeatable yet it was just too noisy to enjoy the quiet onsen time. It has separated into 2 parts - 1st part all-genders pool( aqua city) which I did expect to be in festive atmosphere. more like a pool area , prepare swimwear , allow fotos. 2nd part- gender-restricted onsen (little bit better but not as quiet as any other onsen I had been to). I am sorry but don’t mean to offense, during my time (Thursday night) it was packed with Korean family , kids just need extra effort to control. Of course myself is Chinese as well, I am not sure if it can get noisy too if it is packed with Chinese family. Juz in my case according to my observation , 79%Korean, 10% Japanese,10% Chinese , 1% western

Avaliado a 27 janeiro 2018
9,2
Excecional
Davy, Hong Kong
Casal
Quarto estilo japonês ocidental com vista para a montanha no edifício principal
Estadia de 1 noite em novembro de 2017

Old Style Japanese Hotel but value for money”

Very old style and local hotel, excellent buffet dinner and breakfast, room is big but very old style (80s/90s), you will expect to see a lot of tourist from Korea, view is great, location is excellent for us as we drive, overall the hotel is clean and value for money.

Avaliado a 18 novembro 2017
8,8
Excelente
Juleen, Singapura
Família com criança pequena
Quarto Twin com vista para a montanha no edifício principal
Estadia de 1 noite em maio de 2017

Great Facilities”

I was there with my 11 year old daughter. There is enough in this hotel to keep you entertained for 3- 4 nights!. Great facilities - big outdoor onsen, indoor water park and pool, outdoor pool, laser show at night, good choices of food and also an in-house amusement center. The laser show one of the best seen, it is fantastic! Complimentary transport from the train station is also great for travelling within Beppu. I will visit again, well before my children get too old to enjoy the facilities.

Avaliado a 11 setembro 2017
10,0
Excecional
Lam, Hong Kong
Casal
Quarto Twin com vista para a montanha no edifício principal
Estadia de 1 noite em junho de 2017

Bravo”

Big room, many facilities, Very good sea view in outside hot springs and swimming pool, many facilities so can stay for a whole day, rich dinner and breakfast buffet. Excellent experience for us, and we will come back soon.

Avaliado a 08 junho 2017
9,2
Excecional
man, Hong Kong
Viajantes Individuais
Quarto estilo japonês com Vista Mar no edifício principal
Estadia de 1 noite em outubro de 2016

A really huge, nice and wonderful hotel”

The hotel with good transportation service the bus stop is just 2 minutes walk near from the JR station. The hotel have 3 days lace for hot spring with good quality. The buffet dinner and breakfast were good. We enjoyed the shows provided. Many things and games to play in the hotel with good directions and instructions. The view is really great too to see the sea view! Good for couples, children, family, and also the seniors!

Avaliado a 29 outubro 2016
9,3
Excecional
sirapatr, Tailândia
Família com criança
Estadia de 1 noite em novembro de 2015

suginoi”

onsen ,clean room,staff

The hotel provide onsen with swimsuite area and traditional onsen (nude) area. They also provide quick dry machine for swimsuite in dressing room. Onsens were good. Staff were active, polite and helpful. Dinner and breakfast buffet were ok. Our rooms were clean.

Avaliado a 17 novembro 2015
12345

Opiniões sobre Suginoi Hotel de hóspedes reais

Fornecido por hóspedes verificados de Agoda
Comentários de Agoda (1941)Comentários de Booking.com (19)
Limpeza8,8
Instalações9,2
Localização8,2
Qualidade e conforto do quarto9,1
Atendimento9,0
Qualidade-preço8,7
Avaliação acima da média em Beppu
Avaliação
9+ Excecional (571)
8-9 Excelente (197)
7-8 Muito Bom (175)
6-7 Bom (45)
<6 Abaixo das expetativas (44)
Altura do ano
Mar. - Mai. (199)
Jun. - Ago. (138)
Set. - Nov. (286)
Dez. - Fev. (409)
Todos os tipos de viajantes (1941)
Todos os tipos de quartos
Todos os idiomas

Ver comentários que mencionam 

A mostrar 1032 opiniões de hóspedes verificados
12345
9,3
Excecional
Eduardo, Japão
Casal
Estadia de 1 noite em fevereiro de 2012

Hotel fantastico”

Gostei de tudo, assim que entrei nele nao precisei sair, pois tem de tudo para se ver e fazer, pena que foi apenas um dia!

como disse; pena que foi apenas um dia, meus 25 anos de casamento foi fantastico nesse horel, por mim voltaria todo mes. o mais fantasti foi um banho de onsen ao ar livre so a dois com direito a neve e uma linda paisagem. fantastico!!!!

Avaliado a 06 março 2012
9,6
Excecional
Jane, Estados Unidos da América
Família com criança
Quarto Twin com vista para a montanha no edifício principal
Estadia de 1 noite em junho de 2019

Unlimited grilled king crab legs, foie gras, sashimi, etc. Beautiful views from spa/hot spring”

The best seafood buffet I have tried out in Japan: unlimited supply of a lot of high quality food: grilled big king crab legs , foie gras, sashimi, (real)crab meat porridge, and many more. The view from spa/hot spring is very beautiful. My son like playing bowling (they provide one free game for hotel guest). Breakfast is good as well. I should have stayed there more than 1 day.

Avaliado a 29 junho 2019

Thank you very much for staying with us and taking the time to write a review of Suginoi Hotel.   I am glad you like our buffet restaurant as well as our hot springs. We are continually trying to improve the variety and quality of our facilities, menu and services. I hope you could stay 2 or 3 nights for your next visit! Sincerely yours Suginoi Hotel.

Respondeu 30 junho 2019
Suginoi Hotel
9,2
Excecional
J, Canadá
Família com criança
Quarto estilo japonês ocidental no edifício Hana com Vista Mar - Oferta especial
Estadia de 1 noite em maio de 2019

Amazing hotel with amenities! ”

Staff was easy to communicate with at the front desk and at the dining place. The hotel gave us a free game per person for bowling but communication was a bit more difficult there. The aqua garden and the directions to it was a bit confusing too as we had to change on the 3F and then walk back down a set of long stairs to get to the pool.

Avaliado a 29 maio 2019

Dear J sama, Thank you very much for staying with us and taking the time to write a review of Suginoi Hotel.   We are so happy to know you like our hotel. However, we are sorry you had hard time communicating at the bowling alley and confusing direction at the amusement section. We will work translating necessary information and try to make the space more friendly for foreigners. Thank you for staying at the Suginoi Hotel Beppu once again and we hope to welcome you again in near future! Sincerely Suginoi Hotel

Respondeu 19 junho 2019
Suginoi Hotel
10,0
Excecional
Sook, Austrália
Grupo
Quarto Duplo no Edifício Hana - Não fumadores
Estadia de 1 noite em maio de 2019

Fantastic experience in an onsen resort!”

Very convenient that the hotel provide free pick up/drop off service every 15 minutes at Beppu Station. Spacious area & rooms. Different types of indoor & outdoor public hotspring with good views. Fantatics buffet dinner & breakfast. A great of varieties of souveniers to shop in the building too. Very nice experience!

Avaliado a 26 maio 2019

Dear Sook sama, Thank you very much for taking the time to write a review of Suginoi Hotel. We are so happy to know you enjoy our hotel so much. It is very nice of you to indicate about details of our shuttle bus service, restaurants and hotel facilities. We are continually trying to improve the variety and quality of our facilities, menu and services. Thank you for staying at the Suginoi Hotel Beppu once again and we hope to welcome you again in near future! Sincerely Suginoi Hotel

Respondeu 18 junho 2019
Suginoi Hotel
8,8
Excelente
Jocelyn
Grupo
Quarto estilo japonês ocidental com vista para a montanha, no edifício principal - Oferta Especial
Estadia de 1 noite em junho de 2019

Excelente”

Easy to get to hotel using free shuttle bus provided. Free facilities include gender separated onsen, indoor swimming pool, outdoor onsen (with swim suits) and gym (till 9am only). Room is big with basic amenities. Staff are always polite, friendly and helpful.

Avaliado a 26 junho 2019

Thank you very much for staying with us and taking the time to write a review of Suginoi Hotel.   It is very kind of you to mention those facilities free for hotel guests. We are continually trying to improve the variety and quality of our facilities, menu and services. We are looking forward to welcoming you again in near future. Sincerely yours Suginoi Hotel.

Respondeu 28 junho 2019
Suginoi Hotel
9,2
Excecional
Hui, Singapura
Família com criança
Quarto estilo japonês ocidental com vista para a montanha, no edifício principal - Oferta Especial
Estadia de 1 noite em outubro de 2018

There’s something for everyone in the family”

The onsen resort has all the facilities suitable for all ages. Onsen, onsen swimming pool, 3D show, water lighting show, Game Center, bowling alley etc. The dinner was great. Best hotel buffet dinner I had with a wide range of food at good quality. I wished I had a bigger stomach. 😅

Avaliado a 31 outubro 2018

Dear Hui, Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu! We are so happy to receive such a nice feedback about our Onsen, The Aqua Garden, 3D show, water fountain show, game center and bowling alley ets., We are also glad to know our buffet dinner was best for you! We are looking forward to welcoming you again soon! Kind Regards Suginoi Hotel

Respondeu 14 novembro 2018
Suginoi Hotel
9,6
Excecional
Fannie, Canadá
Casal
Quarto Twin com vista para a montanha no edifício principal
Estadia de 1 noite em outubro de 2018

Great onsen resort”

We stayed at Suginoi's twin mountain view room. It really had a spectacular view, as the room had a large span of windows. In the room itself, there was a tatami section separate from the beds, which was nice. The bathroom in room was very spacious. There were noticeable amounts of dust in the wooden panelling along the walls by the beds but otherwise the room was clean. The dinner and breakfast buffets were great, but the outdoor onsens were the real experience. At night, you overlook the lights of Beppu city and during the day, the lovely view of the ocean. There are frequent shuttles between the 3 buildings, all walkable distances. Even though there were lots of families with children, it was still quiet and enjoyable at night.

Avaliado a 28 outubro 2018

Dear Fannie, Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu! We are glad to know you like our room, but we are sorry for the dust in the wooden panelling along the walls by bed. We will make sure to clean the dust. We are also glad you enjoed the view from our hotel room Ocean side. We are looking forward to welcoming you again soon! Kind Regards Suginoi Hotel

Respondeu 14 novembro 2018
Suginoi Hotel
8,4
Excelente
Yiling, Singapura
Família com criança pequena
Quarto estilo japonês ocidental com Vista Mar no edifício principal
Estadia de 2 noites em outubro de 2018

Good experience except for the Italian restaurant ”

The Japanese style room was clean, spacious and well-appointed, the toilet looked old because of the cool white fluorescent lighting, but otherwise we had good experiences with the onsens and aqua garden. Good place for families with arcade, aqua garden and wave pool to keep the kids occupied. Both buffet restaurants had a good selection of food, in particular the Caeda Palace, however these 2 restaurants do not open for lunch, so dining options for lunch are limited. We tried the Italian restaurant, food was alright, but we were made to wait outside even though there were empty tables. The waitress kept ushering us out of the restaurant to the back entrance, gave us the menu and asked us to place our orders first before we could sit down at a table and make ourselves comfortable. She said she needed to prepare the table, but this should be done before guests arrive, not after. It felt like an odd practice and runs contrary to what most restaurants do.

Avaliado a 25 outubro 2018

Dear Yilling sama, Thank you very much for taking your time for writing a review. We are sorry that you had bad experience at our Italian restaurant. We shared this information with our management levels and relative department to fix the problem and improve the customer service at the restaurant. We are sorry again about it. Sincerely yours Suigoi Hotel

Respondeu 26 novembro 2018
Suginoi Hotel
8,4
Excelente
christy, Hong Kong
Grupo
Quarto estilo japonês ocidental em edifício Hana com Vista Mar
Estadia de 1 noite em outubro de 2018

recommend”

if i hv to pick one or two things to critique, the bathroom n toilet in rooms are too old, which i believe were not replaced together during removation. another thing is the reception staff of the buffet restaurant, the men were rude and impolite to chinese looking tourists. very obvious.

Avaliado a 14 outubro 2018

Dear Christy sama, Thank you for your comments recommended. However, I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and we will make sure to improve our customer service to prevent such an incident never occur again. Regarding to the toilet, as you mentioned, we have renovated part of the toilet once. I appreciate if we could get your kind understanding as the renovation style was the best choice for us at that time. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Suginoi Hotel

Respondeu 17 outubro 2018
Suginoi Hotel
10,0
Excecional
CHOW, Malásia
Família com criança pequena
Quarto estilo japonês ocidental com vista para a montanha no edifício principal
Estadia de 2 noites em maio de 2019

ALL YOU HAVE”

The hotel full of facilities of entertainment and food and beverage. Location of hotel to other hotsot is very near.

Avaliado a 22 junho 2019

Thank you very much for staying with us and taking the time to write a review of Suginoi Hotel.   We are so happy to know you like our hotel. We are continually trying to improve the variety and quality of our facilities, menu and services. We are looking forward to welcoming you again in near future. Sincerely yours Suginoi Hotel.

Respondeu 26 junho 2019
Suginoi Hotel
10,0
Excecional
HANG, Macau
Família com criança pequena
Quarto estilo japonês ocidental no edifício Hana com Vista Mar - Oferta especial
Estadia de 1 noite em junho de 2019

wonderful experience”

I had a good time when had my stay with this hotel, nice services, facilities and delicious dinners and breakfast buffets.

Avaliado a 20 junho 2019

Thank you very much for staying with us and taking the time to write a review of Suginoi Hotel.   We are so happy to know you like our hotel. We are continually trying to improve the variety and quality of our facilities, menu and services. We are looking forward to welcoming you again in near future. Sincerely yours Suginoi Hotel.

Respondeu 26 junho 2019
Suginoi Hotel
10,0
Excecional
JAEMIN, Coreia do Sul
Família com criança pequena
Quarto estilo japonês ocidental com vista para a montanha no edifício principal
Estadia de 2 noites em abril de 2019

good”

good

Avaliado a 05 junho 2019

Dear JAEMIN sama, Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu! It is nice to receive such a good feedback. We are looking forward to welcoming you again soon! Kind Regards Suginoi Hotel

Respondeu 25 junho 2019
Suginoi Hotel
10,0
Excecional
JAEMIN, Coreia do Sul
Família com criança pequena
Quarto Twin com vista para a montanha no edifício principal
Estadia de 2 noites em abril de 2019

Excecional”

good

Avaliado a 05 junho 2019

Dear Jaemin sama, Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu! It is nice to receive such a good feedback. We are looking forward to welcoming you again soon! Kind Regards Suginoi Hotel

Respondeu 25 junho 2019
Suginoi Hotel
9,6
Excecional
CHOW, Malásia
Família com criança
Quarto para 4 pessoas estilo japonês ocidental com vista para a montanha no edifício principal
Estadia de 2 noites em maio de 2019

Variety facilities ”

Great stay together with teenager where you can have onsen session together accompany your kids doing other activities.

Avaliado a 23 maio 2019

Thank you very much for taking the time to write a review of Suginoi Hotel. We are so happy to know you enjoy our hotel so much with your teenager. It is very nice of you to indicate our restaurants and amusement facilities. We are continually trying to improve the variety and quality of our facilities, menu and services. Thank you for staying at the Suginoi Hotel Beppu once again and we hope to welcome you again in near future! Sincerely Suginoi Hotel

Respondeu 18 junho 2019
Suginoi Hotel
8,8
Excelente
Grace
Viajantes Individuais
Quarto Duplo no Edifício Hana - Não fumadores
Estadia de 1 noite em janeiro de 2018

Yes for family travel”

if I travel with family (especially with kids) I will stay here again. It is definitely kid-friendly. Buffet options - nothing to complaint , quality was higher than I had expected for buffet . cooking stations were mastered by delicated chef. Amazing view which is unbeatable yet it was just too noisy to enjoy the quiet onsen time. It has separated into 2 parts - 1st part all-genders pool( aqua city) which I did expect to be in festive atmosphere. more like a pool area , prepare swimwear , allow fotos. 2nd part- gender-restricted onsen (little bit better but not as quiet as any other onsen I had been to). I am sorry but don’t mean to offense, during my time (Thursday night) it was packed with Korean family , kids just need extra effort to control. Of course myself is Chinese as well, I am not sure if it can get noisy too if it is packed with Chinese family. Juz in my case according to my observation , 79%Korean, 10% Japanese,10% Chinese , 1% western

Avaliado a 27 janeiro 2018
9,2
Excecional
Davy, Hong Kong
Casal
Quarto estilo japonês ocidental com vista para a montanha no edifício principal
Estadia de 1 noite em novembro de 2017

Old Style Japanese Hotel but value for money”

Very old style and local hotel, excellent buffet dinner and breakfast, room is big but very old style (80s/90s), you will expect to see a lot of tourist from Korea, view is great, location is excellent for us as we drive, overall the hotel is clean and value for money.

Avaliado a 18 novembro 2017
8,8
Excelente
Juleen, Singapura
Família com criança pequena
Quarto Twin com vista para a montanha no edifício principal
Estadia de 1 noite em maio de 2017

Great Facilities”

I was there with my 11 year old daughter. There is enough in this hotel to keep you entertained for 3- 4 nights!. Great facilities - big outdoor onsen, indoor water park and pool, outdoor pool, laser show at night, good choices of food and also an in-house amusement center. The laser show one of the best seen, it is fantastic! Complimentary transport from the train station is also great for travelling within Beppu. I will visit again, well before my children get too old to enjoy the facilities.

Avaliado a 11 setembro 2017
10,0
Excecional
Lam, Hong Kong
Casal
Quarto Twin com vista para a montanha no edifício principal
Estadia de 1 noite em junho de 2017

Bravo”

Big room, many facilities, Very good sea view in outside hot springs and swimming pool, many facilities so can stay for a whole day, rich dinner and breakfast buffet. Excellent experience for us, and we will come back soon.

Avaliado a 08 junho 2017
9,2
Excecional
man, Hong Kong
Viajantes Individuais
Quarto estilo japonês com Vista Mar no edifício principal
Estadia de 1 noite em outubro de 2016

A really huge, nice and wonderful hotel”

The hotel with good transportation service the bus stop is just 2 minutes walk near from the JR station. The hotel have 3 days lace for hot spring with good quality. The buffet dinner and breakfast were good. We enjoyed the shows provided. Many things and games to play in the hotel with good directions and instructions. The view is really great too to see the sea view! Good for couples, children, family, and also the seniors!

Avaliado a 29 outubro 2016
9,3
Excecional
sirapatr, Tailândia
Família com criança
Estadia de 1 noite em novembro de 2015

suginoi”

onsen ,clean room,staff

The hotel provide onsen with swimsuite area and traditional onsen (nude) area. They also provide quick dry machine for swimsuite in dressing room. Onsens were good. Staff were active, polite and helpful. Dinner and breakfast buffet were ok. Our rooms were clean.

Avaliado a 17 novembro 2015
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