Sunway Hotel Georgetown

33, New Lane (off Macalister Road), Georgetown, Penang, Malásia, 10400
Sunway Hotel Georgetown
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King Deluxe Sunway Hotel Georgetown
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7,9
Muito bom
17.0% este mês
/10
( 11912 opiniões)Veja o que os hóspedes disseram
NO MAPA
8,6
Excelente
Avaliação da localização
Localização excelente - 100 metros do centro da cidade
Bairro popular
Estacionamento
GRÁTIS
  • Khoo Kongsi1,25 km
  • Museu da Máquina Fotográfica1,27 km
  • Penang Peranakan Mansion1,89 km
  • Gurney Drive2,24 km
  • Centro Comercial Gurney Plaza3,14 km
  • Penang Hill4,78 km
  • Templo Kek Lok Si6,05 km
  • Ponte Penang 7,1 km
  • Parque Nacional Penang 12,16 km
  • Parque Temático ESCAPE12,85 km
  • Destaques e avaliações

    4-star Hotel
    Wi-Fi gratuito

    Não deixe escapar!

    13 viajantes estão a ver esta propriedade neste momento | 7 viajantes reservaram hoje.

    Excecional reputação
    95% recomendariam a um amigo
    Excelente limpeza
    Avaliado com 8,0 pela limpeza
    Conforto muito bom
    Avaliado com 7,9 pelo conforto
    Muito boa avaliação - Instalações
    Avaliado com 7,7 pelas instalações
    • Transporte público a 490 m

    • Transfer do aeroporto

    • Localizado no coração de Penang

    • Wi-Fi grátis nos quartos

    • Ar condicionado

    Mais barato do que 94% das propriedades em Penang nas últimas 24 horasComparado com 4690 propriedades em Penang para várias datas
    Qualidade-preço7,8
    Distância até ao centro da cidade1. Km
    Avaliação da localização8,6
    Aeroporto mais próximoAeroporto Internacional Penang (PEN)
    Distância até ao aeroporto15,1 km

    Quartos disponíveis em Sunway Hotel Georgetown

    7,9
    Muito Bom
    Conforto e qualidade do quarto
    Suite
    Suite
    ...
    • Tamanho: 56 m²
    • Vista: Cidade
    Selecione as datas para ver os preços
    Quarto Club (Club Room)
    Quarto Club (Club Room)
    ...
    • Tamanho: 28 m²
    • Quartos para não fumadores
    • 1 cama King-size
    Selecione as datas para ver os preços
    Deluxe Club
    Deluxe Club
    ...
    • Tamanho: 28 m²
    • Vista: Cidade
    Selecione as datas para ver os preços
    Quarto familiar (Family Room)
    Quarto familiar (Family Room)
    ...
    • Tamanho: 28 m²
    • Vista: Cidade
    • 1 cama individual e 1 cama ...
    Selecione as datas para ver os preços
    Deluxe super (Deluxe Super - King)
    Deluxe super (Deluxe Super - King)
    ...
    • Tamanho: 30 m²
    • Vista: Cidade
    • 1 cama Super King-size
    Selecione as datas para ver os preços
    King Premier (Premier King)
    King Premier (Premier King)
    ...
    • Tamanho: 30 m²
    • Vista: Cidade
    • 1 cama de casal
    Selecione as datas para ver os preços
    King Deluxe (Deluxe King)
    King Deluxe (Deluxe King)
    ...
    • Tamanho: 28 m²
    • Vista: Cidade
    • 1 cama de casal
    Selecione as datas para ver os preços
    Premier Twin
    Premier Twin
    ...
    • Tamanho: 30 m²
    • Vista: Cidade
    • 2 camas individuais
    Selecione as datas para ver os preços
    Quarto Twin Deluxe (Deluxe Twin)
    Quarto Twin Deluxe (Deluxe Twin)
    ...
    • Tamanho: 30 m²
    • Vista: Cidade
    • 2 camas individuais
    Selecione as datas para ver os preços
    Room Deluxe (Room Deluxe )
    Room Deluxe (Room Deluxe )
    ...
    • Quartos para não fumadores
    • Duche
    Selecione as datas para ver os preços
    Ranking da propriedade|Comparado com 4690 propriedades em Penang
    Ver todas as classificações
    Avaliação do conforto do quarto
    7.9/10
    Avaliação da localização
    8.6/10
    Tamanho do quarto
    29 sqm.
    Avaliação do serviço
    7.7/10
    Melhor que
    98
    %
    das propriedades em Penang
    Melhor que
    96
    %
    das propriedades em Penang
    Maior que
    96
    %
    das propriedades em Penang
    Melhor que
    94
    %
    das propriedades em Penang
    Oferta para Membros Agoda: até 30% de desconto!

    Se entrar na sua conta os preços descem!

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    Mais sobre Sunway Hotel Georgetown

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    Caraterísticas mais comentadas

    Serviço de limpeza
    617 comentários
    Refeições
    598 comentários
    Pequeno-almoço
    583 comentários
    Piscina
    190 comentários

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    As distâncias apresentadas são medidas em linha reta. A distância real de deslocação pode variar.
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    Refeições

    Restaurantes no local

    Sun Cafe
    Menu:Bufê, À carta

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    Opiniões sobre Sunway Hotel Georgetown de hóspedes reais

    Avaliação geral
    7,9
    Muito bom
    Com base em 11912 opiniões
    8,6Localização
    8,0Limpeza
    7,9Qualidade e conforto do quarto
    Comentários de Agoda (10355)Comentários de Booking.com (1557)
    Avaliação na Agoda7,9
    /
    10
    Muito bom
    17.0% este mês
    Limpeza8,0
    Instalações7,7
    Localização8,6
    Qualidade e conforto do quarto7,9
    Atendimento7,7
    Qualidade-preço7,8
    Avaliação acima da média em Penang
    Avaliação
    9+ Excecional (1375)
    8-9 Excelente (1558)
    7-8 Muito Bom (2723)
    6-7 Bom (1253)
    <6 Abaixo das expetativas (976)
    Altura do ano
    Mar. - Mai. (2013)
    Jun. - Ago. (2132)
    Set. - Nov. (1980)
    Dez. - Fev. (1760)
    Todos os tipos de viajantes (10355)
    Todos os tipos de quartos
    Todos os idiomas

    Ver comentários que mencionam 

    A mostrar 7885 opiniões de hóspedes verificados
    12345
    8,8
    Excelente
    Ho, Singapura
    Viajantes Individuais
    Estadia de 7 noites em julho de 2019

    Good location and good service at Club Lounge”

    Enjoyed the very good and peaceful breakfast in the Club Lounge, no screaming children or loud mouth hotel guest. Also like the complementary laundry service provided.

    Avaliado a 25 julho 2019

    Dear Ho, We are glad to learn that you enjoyed your stay with us. Appreciate if you may recommend us to your loved ones and look forward to welcoming you again soon. Thank you. Regards, The Management.

    Respondeu 28 julho 2019
    Sunway Hotel Georgetown
    8,4
    Excelente
    Ang, Singapura
    Família com criança pequena
    King Deluxe
    Estadia de 3 noites em julho de 2019

    Mrs W. Tan from Singapore”

    Was at Sunway Georgetown from 15-18/7/19. Our request for adjoining rooms and a baby bathtub was granted - that's good ! My 8 month old grandson developed a fever on the 2nd day and the friendly staff arranged to ferry the parents and baby to/from the hospital clinic free-of-charge !! Pity we had no opportunity to use the hotel pool due to the fever and the rain :( There is a food street (closed on Wednesdays) right next to the hotel so makan was convenient. 20% discount for room service but I found the Penang Char I ordered to be a little too salty for me.

    Avaliado a 22 julho 2019

    Dear Ang, Greetings from Sunway Hotel Georgetown, Penang. We are glad that you and your family enjoyed your stay with us, and our services are up to your expectations. Indeed our location is strategic, do recommend us to your loved ones. Your comment on our food quality is very much appreciated, our team will definitely look into measures to improve as we value each of our guest's comment. Nonetheless, we look forward to welcoming you again soon. Regards, The Management

    Respondeu 22 julho 2019
    Sunway Hotel Georgetown
    8,0
    Excelente
    Alex, Indonésia
    Casal
    King Deluxe
    Estadia de 4 noites em junho de 2019

    Great location”

    Huge array of food & amenities all close by. 'New Lane' food market just outside hotel. And also have spacious room. I found this hotel to be a great base for my few days in George Town. I would happily stay again. Any negative comments are just to give a balanced review.

    Avaliado a 29 junho 2019

    Dear Alex, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management

    Respondeu 10 julho 2019
    Sunway Hotel Georgetown
    6,0
    KIU, Malásia
    Viajantes em Negócios
    Quarto Twin Deluxe
    Estadia de 1 noite em julho de 2019

    Bad comments/complaints ”

    Breakfast too bad. Lobby staff not helpful. Lift too small. Lift should provide card access system so that not everyone able to go up and/or in hotel (poor security system). Tv channel too little. Shaver not provided. Sound proof for each room not good. 👎🏻👎🏻

    Avaliado a 25 julho 2019

    Dear KIU, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We appreciate your constructive comments and our team is definitely looking into the issues mentioned seriously for service improvements. Rest assured that steps have been taken to improve our guest experiences and we look forward to see you again in the not too distant future. Regards, The Management

    Respondeu 25 julho 2019
    Sunway Hotel Georgetown
    8,0
    Excelente
    Tricia, Singapura
    Grupo
    King Deluxe
    Estadia de 3 noites em junho de 2019

    Great hotel”

    Spacious room, clean toilet and good breakfast spread.

    Avaliado a 21 julho 2019

    Dear Tricia, We thank you for the review. We are happy as you enjoyed your stay with us. Look forward to welcoming you again soon. Regards, The Management

    Respondeu 22 julho 2019
    Sunway Hotel Georgetown
    8,4
    Excelente
    Tricia, Singapura
    Grupo
    Quarto Twin Deluxe
    Estadia de 3 noites em junho de 2019

    Great stay”

    Spacious room, great breakfast

    Avaliado a 21 julho 2019

    Dear Tricia, Glad to learn that our services are up to your expectations. Appreciate if you may recommend us to your loved ones and we look forward to see you again soon. Regards, The Management

    Respondeu 22 julho 2019
    Sunway Hotel Georgetown
    10,0
    Excecional
    Ming, Malásia
    Casal
    King Deluxe
    Estadia de 4 noites em julho de 2019

    Awesome Holidays!”

    We had a really good stay. Location was good as food was available everywhere nearby hotel. there is a complimentary hotel shuttle (4 times a day) but it is only one way. we have to find our own way back to hotel. During our stay, all d staffs were very friendly and quick to solve any problems we have. Thank you Ms Jian Lin, the F&B staffs in Club Lounge, the shuttle van driver (working on 5-8th Jul) for making our stay so comfortable. we look forward to coming back to ur hotel again.

    Avaliado a 14 julho 2019

    Dear Ming, Greetings from Sunway Hotel Georgetown. We are glad to learn that our services are up to your expectations. Your kind compliments to our associates will be conveyed to the team as an encouragement. Do recommend us to your loved ones and our team would definitely look forward to welcoming you again soon. Regards, The Management

    Respondeu 17 julho 2019
    Sunway Hotel Georgetown
    8,4
    Excelente
    ng
    Grupo
    King Deluxe
    Estadia de 1 noite em julho de 2019

    Disturbing knock”

    Do not select a room that has a connecting internal door(non-sound insulated) to the another room. Keep receiving knocks from the internal door, advising to keep the volume low which is very disturbing when using phone or the television. The reception night staff is non-understanding, claiming full house in their hotel room and can only make the necessary arrangement the next morning.

    Avaliado a 13 julho 2019

    Dear Ng, Thank you for your review. Rest assured that your comment on the sound proof feature of our guest rooms has been highlighted to the management for products enhancement. Your constructive feedback is very much appreciated. Upon checking with our associate, we appreciate your kind understanding on the room change matter which you highlighted, as the hotel was experiencing high occupancy. We would like to express our sincerest empathy due to the inconveniences caused. We hope this single experience will not mar your impression of our hotel as we look forward to welcoming you again soon. Regards, The Management

    Respondeu 17 julho 2019
    Sunway Hotel Georgetown
    8,4
    Excelente
    Zamhuri, Malásia
    Viajantes em Negócios
    King Deluxe
    Estadia de 4 noites em julho de 2019

    Clean . Smell good”

    JUSt exzos fan AT bath room very noise

    Avaliado a 20 julho 2019

    Dear Zamhuri, Thank you for your review. We are glad that you enjoyed your overall experience while staying with us, and we look forward to welcoming you back again soon. Regards, The Management

    Respondeu 20 julho 2019
    Sunway Hotel Georgetown
    10,0
    Excecional
    Yeow, Singapura
    Viajantes em Negócios
    Quarto Twin Deluxe
    Estadia de 3 noites em junho de 2019

    Superb location and friendly stuff”

    This is my first time stay in Sunway George Town for business trip. The location is superb convenient. Right infront the hotel there is new lane food street. Good food! Hotel environment is clean and stuff is friendly! Definitely will be back for next business trip!

    Avaliado a 21 junho 2019

    Dear Yeow, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management

    Respondeu 25 junho 2019
    Sunway Hotel Georgetown
    10,0
    Excecional
    Daniel, Singapura
    Família com criança
    Quarto Twin Deluxe
    Estadia de 2 noites em junho de 2019

    Superb Location”

    There's no worries for nice food at anytime of the day when staying at Sunway Hotel Georgetown. There are 2 famous tau sar piah shops just besides the hotel as well as coffee shops selling local chinese food, and food carts lined along the roadside 5pm onwards. Shopping malls are within walking distance (or you can book Grab car at RM5 to Prangin Mall, 1st Avenue Mall, Komtar area). The hotel has a small swimming pool & jacuzzi and we enjoyed soaking in the pools after a hot day outing. The buffet breakfast was delicious and the staff were very friendly. We enjoyed our 2 nights stay!

    Avaliado a 14 junho 2019

    Dear Daniel, Greetings from Sunway Hotel Georgetown! Thank you for your review. We are glad that our location, facilities, staff and breakfast are up to your expectation. Indeed our hotel location is strategically located in the heart of Georgetown and received many positive feedback in terms of convenience, famous local eateries spots. We appreciate if you may recommend us to your loved ones and we look forward to welcoming you back with us in the not too distant future. Kind regards, The Management

    Respondeu 17 junho 2019
    Sunway Hotel Georgetown
    8,8
    Excelente
    OON, Malásia
    Casal
    Quarto Twin Deluxe
    Estadia de 1 noite em junho de 2019

    Best Hotel , value for money ”

    Can not remember how many time I have been stay at Sunway Hotel, also recommend friend and family when visit to Georgetown , walking distance to Shopping mall and local food stall or restaurant, have car park also one advantage for me , booking via Agoda always have discount

    Avaliado a 07 junho 2019

    Dear OON, Greetings from Sunway Hotel Georgetown! Thank you for your review. We appreciate if you may recommend us to your loved ones and we look forward to welcoming you back with us in the not too distant future. Kind regards, The Management

    Respondeu 07 junho 2019
    Sunway Hotel Georgetown
    10,0
    Excecional
    Satya, Singapura
    Grupo
    Quarto Twin Deluxe
    Estadia de 3 noites em janeiro de 2019

    EXCELLENT STAY ”

    Excellent and Enjoyable Stay ! I was told a towel was missing from my room when I checked out , I proof to the front desk officer I didn't take it. I have stay a little while longer to open up all my luggage to proof it. They conducted a search in the room and they found it in the room. So far breakfast was good, room was superb, staffs were great !

    Avaliado a 27 maio 2019

    Dear Satya Greetings from Sunway Hotel Georgetown! Thank you for your review. We are glad that you enjoyed your stay with us, and for your wonderful feedback on our breakfast and staff. We will share them to our team for their encouragement and to keep up their efforts in providing exceptional guest experience. Nevertheless, please accept our sincerest appologies for the experience you had during your check out. The Management views your review with much concern, and have since taken steps to further improve our room checks, including a re-briefing to our staff on proper room check out procedures. We hope that this single experience will not mar your overall impression of our hotel, and we wish you would extend us another opportunity to serve you again in the near future. Kind Regards, The Management

    Respondeu 30 maio 2019
    Sunway Hotel Georgetown
    8,0
    Excelente
    TUNG, Malásia
    Casal
    King Deluxe
    Estadia de 2 noites em setembro de 2018

    Muito bom”

    Location is good. Night food market just outside of hotel. Security to rooms level maybe not so secure as lifts from car park goes direct up to rooms level without passing main reception lobby. Rooms are nice and spacious.

    Avaliado a 26 maio 2019

    Dear TUNG, Greetings from Sunway Hotel Georgetown! Thank you for your review. We are glad that our location is up to your needs. Indeed we are located in the heart of much food options and the New Lane stalls are most convenient for our guests. Please accept our sincere empathy for your experience during your recent stay with us. Please be informed that our lifts are currently being upgraded to further improve guest's experience and for better security, however rest assured that your comment will be highlighted to the Management for their attention. We hope this single experience does not mar your overall impression towards our hotel. Nevertheless, we are most grateful for your patronage to our hotel, and we look forward to welcoming you with us in the near future. Kind regards, The Management

    Respondeu 27 maio 2019
    Sunway Hotel Georgetown
    9,6
    Excecional
    Onz, Singapura
    Casal
    Estadia de 4 noites em maio de 2019

    Friendly and helpful staffs”

    The staffs are very polite, friendly and approachable. They give advice on the sightseeing. Good location of with lots of roadside eatery and goodies to buy back home. Cheers to sunway hotel staffs. Thumb up for u guys

    Avaliado a 25 maio 2019

    Dear Onz, Greetings from Sunway Hotel Georgetown! Thank you for your review. We are glad that our location and staff are up to your expectation. We are very fortunate to have a team of very dedicated employees who make customer satisfaction their top priority. Your comments would serve as an encouragement for our team to continue with the good work. We appreciate if you may recommend us to your loved ones and we look forward to welcoming you back with us in the not too distant future. Kind regards, The Management

    Respondeu 27 maio 2019
    Sunway Hotel Georgetown
    9,2
    Excecional
    Ho, Singapura
    Viajantes Individuais
    King Premier
    Estadia de 9 noites em maio de 2019

    Booked a premium room but as usual the room allotted have air-conditioning not cold issue.”

    Booked a premium room but as usual the room allotted have air-conditioning not cold issue. However this time the hotel manager was so kind to upgrade my room to Club class room and allow me to enjoy all the facilities of the Club room like free laundry and Club Lounge breakfast. I enjoyed this Club facilities very much and was thinking why didn't the hotel upgrade to Club room to sell them to regular clients. I am SOLD and will book Club room in the future for the privacy and prestige service. Thank you for the up-grade.

    Avaliado a 24 maio 2019

    Dear Ho, Greetings from Sunway Hotel Georgetown! Thank you for your review. Kindly accept our sincere empathy for your experience during your recent stay with us. Rest assured that your feedback has been duly noted and forwarded for the Management for their attention and products improvement as our guests' comfort remains our top priority.Nevertheless, we are glad that our associate was able to assist you accordingly with your room, and that you found our Club facilities to your liking. We hope this single experience does not mar your overall impression towards our hotel. We appreciate if you may recommend us to your loved ones and we look forward to welcoming you back with us in the not too distant future. Kind regards, The Management

    Respondeu 27 maio 2019
    Sunway Hotel Georgetown
    8,0
    Excelente
    SUYANTO, Indonésia
    Casal
    Quarto Twin Deluxe
    Estadia de 2 noites em junho de 2019

    good”

    gooood

    Avaliado a 24 julho 2019

    Dear SUYANTO, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management

    Respondeu 25 julho 2019
    Sunway Hotel Georgetown
    9,2
    Excecional
    Tracy
    Grupo
    Quarto familiar
    Estadia de 2 noites em julho de 2019

    Great hotel ”

    Fab location. The street food market is just 2mins walk from hotel (downstairs only). Staffs r v polite and smiley. Room is spacious and oh.. The sheets r so silky.! Hotel is near to famous cafes and museum. Taking private hire car is v cheap. This is my 2nd stay and there wil be a 3rd!

    Avaliado a 09 julho 2019

    Dear Tracy, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management

    Respondeu 12 julho 2019
    Sunway Hotel Georgetown
    9,2
    Excecional
    Kurniawan, Indonésia
    Família com criança pequena
    Quarto Twin Deluxe
    Estadia de 3 noites em julho de 2019

    What a nice hotel!”

    Value for money because i had got big discount from agoda, what a luck. We booked two rooms, and we really enjoyed our stay at Sunway Hotel. Except the little problem, the air con was not cool enough, and the hotel staff tried to fix it by setting the air con temperature to 10 degree celsius (can you imagine that, and yes we saw it!) but still with “10 degree celsius air con”, we only felt the room was cool enough and not freezing cold. But that was enough for us. Breakfast was great, and special thanks to “Joe” (thanks for the comppliment) who always busy every morning at the restaurant.

    Avaliado a 07 julho 2019

    Dear Kurniawan, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management

    Respondeu 12 julho 2019
    Sunway Hotel Georgetown
    8,4
    Excelente
    SUI, Malásia
    Família com criança pequena
    King Deluxe
    Estadia de 2 noites em junho de 2019

    Great Stay for Couple with Baby”

    We travel with our 15 months old baby and requested a baby cot and high chair. Surprisingly the baby cot provided were wooden baby cot furnished with pillow, bolsters, bed bumpers and blanket. Our baby loved this hotel and she had lots of fun during her stay. Great location with variety of food within vicinity. Will definitely recommend this hotel for family. Just one thing to improve is the size of the escalator.

    Avaliado a 06 julho 2019

    Dear SUI, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management

    Respondeu 10 julho 2019
    Sunway Hotel Georgetown
    12345

    Opiniões sobre Sunway Hotel Georgetown de hóspedes reais

    Avaliação geral
    7,9
    Muito bom
    Com base em 11912 opiniões
    8,6Localização
    8,0Limpeza
    7,9Qualidade e conforto do quarto
    Comentários de Agoda (10355)Comentários de Booking.com (1557)
    Avaliação na Agoda7,9
    /
    10
    Muito bom
    17.0% este mês
    Limpeza8,0
    Instalações7,7
    Localização8,6
    Qualidade e conforto do quarto7,9
    Atendimento7,7
    Qualidade-preço7,8
    Avaliação acima da média em Penang
    Avaliação
    9+ Excecional (1375)
    8-9 Excelente (1558)
    7-8 Muito Bom (2723)
    6-7 Bom (1253)
    <6 Abaixo das expetativas (976)
    Altura do ano
    Mar. - Mai. (2013)
    Jun. - Ago. (2132)
    Set. - Nov. (1980)
    Dez. - Fev. (1760)
    Todos os tipos de viajantes (10355)
    Todos os tipos de quartos
    Todos os idiomas

    Ver comentários que mencionam 

    A mostrar 7885 opiniões de hóspedes verificados
    12345
    8,8
    Excelente
    Ho, Singapura
    Viajantes Individuais
    Estadia de 7 noites em julho de 2019

    Good location and good service at Club Lounge”

    Enjoyed the very good and peaceful breakfast in the Club Lounge, no screaming children or loud mouth hotel guest. Also like the complementary laundry service provided.

    Avaliado a 25 julho 2019

    Dear Ho, We are glad to learn that you enjoyed your stay with us. Appreciate if you may recommend us to your loved ones and look forward to welcoming you again soon. Thank you. Regards, The Management.

    Respondeu 28 julho 2019
    Sunway Hotel Georgetown
    8,4
    Excelente
    Ang, Singapura
    Família com criança pequena
    King Deluxe
    Estadia de 3 noites em julho de 2019

    Mrs W. Tan from Singapore”

    Was at Sunway Georgetown from 15-18/7/19. Our request for adjoining rooms and a baby bathtub was granted - that's good ! My 8 month old grandson developed a fever on the 2nd day and the friendly staff arranged to ferry the parents and baby to/from the hospital clinic free-of-charge !! Pity we had no opportunity to use the hotel pool due to the fever and the rain :( There is a food street (closed on Wednesdays) right next to the hotel so makan was convenient. 20% discount for room service but I found the Penang Char I ordered to be a little too salty for me.

    Avaliado a 22 julho 2019

    Dear Ang, Greetings from Sunway Hotel Georgetown, Penang. We are glad that you and your family enjoyed your stay with us, and our services are up to your expectations. Indeed our location is strategic, do recommend us to your loved ones. Your comment on our food quality is very much appreciated, our team will definitely look into measures to improve as we value each of our guest's comment. Nonetheless, we look forward to welcoming you again soon. Regards, The Management

    Respondeu 22 julho 2019
    Sunway Hotel Georgetown
    8,0
    Excelente
    Alex, Indonésia
    Casal
    King Deluxe
    Estadia de 4 noites em junho de 2019

    Great location”

    Huge array of food & amenities all close by. 'New Lane' food market just outside hotel. And also have spacious room. I found this hotel to be a great base for my few days in George Town. I would happily stay again. Any negative comments are just to give a balanced review.

    Avaliado a 29 junho 2019

    Dear Alex, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management

    Respondeu 10 julho 2019
    Sunway Hotel Georgetown
    6,0
    KIU, Malásia
    Viajantes em Negócios
    Quarto Twin Deluxe
    Estadia de 1 noite em julho de 2019

    Bad comments/complaints ”

    Breakfast too bad. Lobby staff not helpful. Lift too small. Lift should provide card access system so that not everyone able to go up and/or in hotel (poor security system). Tv channel too little. Shaver not provided. Sound proof for each room not good. 👎🏻👎🏻

    Avaliado a 25 julho 2019

    Dear KIU, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We appreciate your constructive comments and our team is definitely looking into the issues mentioned seriously for service improvements. Rest assured that steps have been taken to improve our guest experiences and we look forward to see you again in the not too distant future. Regards, The Management

    Respondeu 25 julho 2019
    Sunway Hotel Georgetown
    8,0
    Excelente
    Tricia, Singapura
    Grupo
    King Deluxe
    Estadia de 3 noites em junho de 2019

    Great hotel”

    Spacious room, clean toilet and good breakfast spread.

    Avaliado a 21 julho 2019

    Dear Tricia, We thank you for the review. We are happy as you enjoyed your stay with us. Look forward to welcoming you again soon. Regards, The Management

    Respondeu 22 julho 2019
    Sunway Hotel Georgetown
    8,4
    Excelente
    Tricia, Singapura
    Grupo
    Quarto Twin Deluxe
    Estadia de 3 noites em junho de 2019

    Great stay”

    Spacious room, great breakfast

    Avaliado a 21 julho 2019

    Dear Tricia, Glad to learn that our services are up to your expectations. Appreciate if you may recommend us to your loved ones and we look forward to see you again soon. Regards, The Management

    Respondeu 22 julho 2019
    Sunway Hotel Georgetown
    10,0
    Excecional
    Ming, Malásia
    Casal
    King Deluxe
    Estadia de 4 noites em julho de 2019

    Awesome Holidays!”

    We had a really good stay. Location was good as food was available everywhere nearby hotel. there is a complimentary hotel shuttle (4 times a day) but it is only one way. we have to find our own way back to hotel. During our stay, all d staffs were very friendly and quick to solve any problems we have. Thank you Ms Jian Lin, the F&B staffs in Club Lounge, the shuttle van driver (working on 5-8th Jul) for making our stay so comfortable. we look forward to coming back to ur hotel again.

    Avaliado a 14 julho 2019

    Dear Ming, Greetings from Sunway Hotel Georgetown. We are glad to learn that our services are up to your expectations. Your kind compliments to our associates will be conveyed to the team as an encouragement. Do recommend us to your loved ones and our team would definitely look forward to welcoming you again soon. Regards, The Management

    Respondeu 17 julho 2019
    Sunway Hotel Georgetown
    8,4
    Excelente
    ng
    Grupo
    King Deluxe
    Estadia de 1 noite em julho de 2019

    Disturbing knock”

    Do not select a room that has a connecting internal door(non-sound insulated) to the another room. Keep receiving knocks from the internal door, advising to keep the volume low which is very disturbing when using phone or the television. The reception night staff is non-understanding, claiming full house in their hotel room and can only make the necessary arrangement the next morning.

    Avaliado a 13 julho 2019

    Dear Ng, Thank you for your review. Rest assured that your comment on the sound proof feature of our guest rooms has been highlighted to the management for products enhancement. Your constructive feedback is very much appreciated. Upon checking with our associate, we appreciate your kind understanding on the room change matter which you highlighted, as the hotel was experiencing high occupancy. We would like to express our sincerest empathy due to the inconveniences caused. We hope this single experience will not mar your impression of our hotel as we look forward to welcoming you again soon. Regards, The Management

    Respondeu 17 julho 2019
    Sunway Hotel Georgetown
    8,4
    Excelente
    Zamhuri, Malásia
    Viajantes em Negócios
    King Deluxe
    Estadia de 4 noites em julho de 2019

    Clean . Smell good”

    JUSt exzos fan AT bath room very noise

    Avaliado a 20 julho 2019

    Dear Zamhuri, Thank you for your review. We are glad that you enjoyed your overall experience while staying with us, and we look forward to welcoming you back again soon. Regards, The Management

    Respondeu 20 julho 2019
    Sunway Hotel Georgetown
    10,0
    Excecional
    Yeow, Singapura
    Viajantes em Negócios
    Quarto Twin Deluxe
    Estadia de 3 noites em junho de 2019

    Superb location and friendly stuff”

    This is my first time stay in Sunway George Town for business trip. The location is superb convenient. Right infront the hotel there is new lane food street. Good food! Hotel environment is clean and stuff is friendly! Definitely will be back for next business trip!

    Avaliado a 21 junho 2019

    Dear Yeow, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management

    Respondeu 25 junho 2019
    Sunway Hotel Georgetown
    10,0
    Excecional
    Daniel, Singapura
    Família com criança
    Quarto Twin Deluxe
    Estadia de 2 noites em junho de 2019

    Superb Location”

    There's no worries for nice food at anytime of the day when staying at Sunway Hotel Georgetown. There are 2 famous tau sar piah shops just besides the hotel as well as coffee shops selling local chinese food, and food carts lined along the roadside 5pm onwards. Shopping malls are within walking distance (or you can book Grab car at RM5 to Prangin Mall, 1st Avenue Mall, Komtar area). The hotel has a small swimming pool & jacuzzi and we enjoyed soaking in the pools after a hot day outing. The buffet breakfast was delicious and the staff were very friendly. We enjoyed our 2 nights stay!

    Avaliado a 14 junho 2019

    Dear Daniel, Greetings from Sunway Hotel Georgetown! Thank you for your review. We are glad that our location, facilities, staff and breakfast are up to your expectation. Indeed our hotel location is strategically located in the heart of Georgetown and received many positive feedback in terms of convenience, famous local eateries spots. We appreciate if you may recommend us to your loved ones and we look forward to welcoming you back with us in the not too distant future. Kind regards, The Management

    Respondeu 17 junho 2019
    Sunway Hotel Georgetown
    8,8
    Excelente
    OON, Malásia
    Casal
    Quarto Twin Deluxe
    Estadia de 1 noite em junho de 2019

    Best Hotel , value for money ”

    Can not remember how many time I have been stay at Sunway Hotel, also recommend friend and family when visit to Georgetown , walking distance to Shopping mall and local food stall or restaurant, have car park also one advantage for me , booking via Agoda always have discount

    Avaliado a 07 junho 2019

    Dear OON, Greetings from Sunway Hotel Georgetown! Thank you for your review. We appreciate if you may recommend us to your loved ones and we look forward to welcoming you back with us in the not too distant future. Kind regards, The Management

    Respondeu 07 junho 2019
    Sunway Hotel Georgetown
    10,0
    Excecional
    Satya, Singapura
    Grupo
    Quarto Twin Deluxe
    Estadia de 3 noites em janeiro de 2019

    EXCELLENT STAY ”

    Excellent and Enjoyable Stay ! I was told a towel was missing from my room when I checked out , I proof to the front desk officer I didn't take it. I have stay a little while longer to open up all my luggage to proof it. They conducted a search in the room and they found it in the room. So far breakfast was good, room was superb, staffs were great !

    Avaliado a 27 maio 2019

    Dear Satya Greetings from Sunway Hotel Georgetown! Thank you for your review. We are glad that you enjoyed your stay with us, and for your wonderful feedback on our breakfast and staff. We will share them to our team for their encouragement and to keep up their efforts in providing exceptional guest experience. Nevertheless, please accept our sincerest appologies for the experience you had during your check out. The Management views your review with much concern, and have since taken steps to further improve our room checks, including a re-briefing to our staff on proper room check out procedures. We hope that this single experience will not mar your overall impression of our hotel, and we wish you would extend us another opportunity to serve you again in the near future. Kind Regards, The Management

    Respondeu 30 maio 2019
    Sunway Hotel Georgetown
    8,0
    Excelente
    TUNG, Malásia
    Casal
    King Deluxe
    Estadia de 2 noites em setembro de 2018

    Muito bom”

    Location is good. Night food market just outside of hotel. Security to rooms level maybe not so secure as lifts from car park goes direct up to rooms level without passing main reception lobby. Rooms are nice and spacious.

    Avaliado a 26 maio 2019

    Dear TUNG, Greetings from Sunway Hotel Georgetown! Thank you for your review. We are glad that our location is up to your needs. Indeed we are located in the heart of much food options and the New Lane stalls are most convenient for our guests. Please accept our sincere empathy for your experience during your recent stay with us. Please be informed that our lifts are currently being upgraded to further improve guest's experience and for better security, however rest assured that your comment will be highlighted to the Management for their attention. We hope this single experience does not mar your overall impression towards our hotel. Nevertheless, we are most grateful for your patronage to our hotel, and we look forward to welcoming you with us in the near future. Kind regards, The Management

    Respondeu 27 maio 2019
    Sunway Hotel Georgetown
    9,6
    Excecional
    Onz, Singapura
    Casal
    Estadia de 4 noites em maio de 2019

    Friendly and helpful staffs”

    The staffs are very polite, friendly and approachable. They give advice on the sightseeing. Good location of with lots of roadside eatery and goodies to buy back home. Cheers to sunway hotel staffs. Thumb up for u guys

    Avaliado a 25 maio 2019

    Dear Onz, Greetings from Sunway Hotel Georgetown! Thank you for your review. We are glad that our location and staff are up to your expectation. We are very fortunate to have a team of very dedicated employees who make customer satisfaction their top priority. Your comments would serve as an encouragement for our team to continue with the good work. We appreciate if you may recommend us to your loved ones and we look forward to welcoming you back with us in the not too distant future. Kind regards, The Management

    Respondeu 27 maio 2019
    Sunway Hotel Georgetown
    9,2
    Excecional
    Ho, Singapura
    Viajantes Individuais
    King Premier
    Estadia de 9 noites em maio de 2019

    Booked a premium room but as usual the room allotted have air-conditioning not cold issue.”

    Booked a premium room but as usual the room allotted have air-conditioning not cold issue. However this time the hotel manager was so kind to upgrade my room to Club class room and allow me to enjoy all the facilities of the Club room like free laundry and Club Lounge breakfast. I enjoyed this Club facilities very much and was thinking why didn't the hotel upgrade to Club room to sell them to regular clients. I am SOLD and will book Club room in the future for the privacy and prestige service. Thank you for the up-grade.

    Avaliado a 24 maio 2019

    Dear Ho, Greetings from Sunway Hotel Georgetown! Thank you for your review. Kindly accept our sincere empathy for your experience during your recent stay with us. Rest assured that your feedback has been duly noted and forwarded for the Management for their attention and products improvement as our guests' comfort remains our top priority.Nevertheless, we are glad that our associate was able to assist you accordingly with your room, and that you found our Club facilities to your liking. We hope this single experience does not mar your overall impression towards our hotel. We appreciate if you may recommend us to your loved ones and we look forward to welcoming you back with us in the not too distant future. Kind regards, The Management

    Respondeu 27 maio 2019
    Sunway Hotel Georgetown
    8,0
    Excelente
    SUYANTO, Indonésia
    Casal
    Quarto Twin Deluxe
    Estadia de 2 noites em junho de 2019

    good”

    gooood

    Avaliado a 24 julho 2019

    Dear SUYANTO, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management

    Respondeu 25 julho 2019
    Sunway Hotel Georgetown
    9,2
    Excecional
    Tracy
    Grupo
    Quarto familiar
    Estadia de 2 noites em julho de 2019

    Great hotel ”

    Fab location. The street food market is just 2mins walk from hotel (downstairs only). Staffs r v polite and smiley. Room is spacious and oh.. The sheets r so silky.! Hotel is near to famous cafes and museum. Taking private hire car is v cheap. This is my 2nd stay and there wil be a 3rd!

    Avaliado a 09 julho 2019

    Dear Tracy, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management

    Respondeu 12 julho 2019
    Sunway Hotel Georgetown
    9,2
    Excecional
    Kurniawan, Indonésia
    Família com criança pequena
    Quarto Twin Deluxe
    Estadia de 3 noites em julho de 2019

    What a nice hotel!”

    Value for money because i had got big discount from agoda, what a luck. We booked two rooms, and we really enjoyed our stay at Sunway Hotel. Except the little problem, the air con was not cool enough, and the hotel staff tried to fix it by setting the air con temperature to 10 degree celsius (can you imagine that, and yes we saw it!) but still with “10 degree celsius air con”, we only felt the room was cool enough and not freezing cold. But that was enough for us. Breakfast was great, and special thanks to “Joe” (thanks for the comppliment) who always busy every morning at the restaurant.

    Avaliado a 07 julho 2019

    Dear Kurniawan, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management

    Respondeu 12 julho 2019
    Sunway Hotel Georgetown
    8,4
    Excelente
    SUI, Malásia
    Família com criança pequena
    King Deluxe
    Estadia de 2 noites em junho de 2019

    Great Stay for Couple with Baby”

    We travel with our 15 months old baby and requested a baby cot and high chair. Surprisingly the baby cot provided were wooden baby cot furnished with pillow, bolsters, bed bumpers and blanket. Our baby loved this hotel and she had lots of fun during her stay. Great location with variety of food within vicinity. Will definitely recommend this hotel for family. Just one thing to improve is the size of the escalator.

    Avaliado a 06 julho 2019

    Dear SUI, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management

    Respondeu 10 julho 2019
    Sunway Hotel Georgetown
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    • Localização excelente
    • Khoo Kongsi
    • Komtar Bus Terminal fica a 0.52 km