The Waterfront Hotel
 The Waterfront Hotel
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Removido dos Favoritos
8,7
Excelente
1.2% este mês
/10
( 2304 opiniões)Veja o que os hóspedes disseram
NO MAPA
9,2
Excecional
Avaliação da localização
Localização incrível - 10 metros do centro da cidade
Bairro popular
Estacionamento
GRÁTIS
  • Plaza Merdeka40 m
  • Arco da Harmonia60 m
  • Main Post Office70 m
  • Empress Studio90 m
  • Memorial Brooke120 m
  • Visitors Information Centre130 m
  • Sang Ti Miao130 m
  • Left And Right Artisan Handcraft140 m
  • The Old Courthouse160 m
  • Rua Carpenter160 m
  • Wi-Fi gratuito

    The Waterfront Hotel

    68, Jalan Tun Abang Haji Openg, Centro de Kuching, Kuching, Malásia, 93000 - NO MAPA
    Excecional reputação
    96% recomendariam a um amigo
    Pequeno-almoço fantástico
    89% menções positivas
    • Transfer do aeroporto

    • Localizado no coração de Kuching

    • Câmbio monetário

    • Wi-Fi grátis nos quartos

    • Ar condicionado

    Esta propriedade está com elevada procura!

    Reservado 88 vezes

    Ranking da propriedade|Comparado com 625 propriedades em Kuching
    Ver todas as classificações
    Avaliação do conforto do quarto
    8.7/10
    Avaliação da localização
    9.2/10
    Avaliação de casais/pares de hóspedes
    8.8/10
    Avaliação da limpeza
    8.8/10
    Melhor que
    99
    %
    das propriedades em Kuching
    Melhor que
    97
    %
    das propriedades em Kuching
    Melhor que
    97
    %
    das propriedades em Kuching
    Melhor que
    96
    %
    das propriedades em Kuching
    Qualidade-preço8,5
    Avaliação da localização9,2
    Aeroporto mais próximoAeroporto Internacional Kuching (KCH)
    Distância até ao aeroporto7,9 km

    Quartos disponíveis em The Waterfront Hotel

    8,3
    Excelente
    Conforto e qualidade do quarto
    Quarto Twin no piso Club (Club Floor Twin Room)
    Quarto Twin no piso Club (Club Floor Twin Room)
    ...
    • Tamanho: 32 m²
    • Vista: Cidade
    • 2 camas individuais
    Selecione as datas para ver os preços
    Quarto com cama King-size, no piso Club (Club Floor King)
    Quarto com cama King-size, no piso Club (Club Floor King)
    ...
    • Tamanho: 32 m²
    • Vista: Cidade
    • 1 cama King-size
    Selecione as datas para ver os preços
    2 Queen Beds Club Floor
    2 Queen Beds Club Floor
    ...
    • Tamanho: 32 m²
    • Vista: Cidade
    • 2 camas Queen-size
    Selecione as datas para ver os preços
    Junior Suite King (Junior King Suite)
    Junior Suite King (Junior King Suite)
    ...
    • Tamanho: 52 m²
    • Quartos para não fumadores
    • 1 cama King-size
    Selecione as datas para ver os preços
    Premier Twin
    Premier Twin
    ...
    • Tamanho: 32 m²
    • Vista: Cidade
    • 2 camas individuais
    Selecione as datas para ver os preços
    Quarto Premier Familiar (Premier Family)
    Quarto Premier Familiar (Premier Family)
    ...
    • Tamanho: 32 m²
    • Vista: Cidade
    • 2 camas Queen-size
    Selecione as datas para ver os preços
    King Premier (Premier King)
    King Premier (Premier King)
    ...
    • Tamanho: 32 m²
    • Vista: Rio
    • 1 cama King-size
    Selecione as datas para ver os preços
    Junior King Suite (Compound View)
    Junior King Suite (Compound View)
    ...
    • Tamanho: 52 m²
    • Duche
    • 1 cama Queen-size ou 2 sofá...
    Selecione as datas para ver os preços
    Quarto King Deluxe (Deluxe King Room)
    Quarto King Deluxe (Deluxe King Room)
    ...
    • Tamanho: 32 m²
    • Duche
    • 1 cama Queen-size
    Selecione as datas para ver os preços
    Premier Twin Room with View
    Premier Twin Room with View
    ...
    • Tamanho: 32 m²
    • Vista: Rio
    • 2 camas individuais
    Selecione as datas para ver os preços
    Oferta para Membros Agoda: até 30% de desconto!

    Se entrar na sua conta os preços descem!

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    Refeições

    Opções de pequeno-almoço

    Asiática
    Continental
    Halal

    Restaurantes no local

    Café Via Mare
    Culinária:Local
    Menu:Bufê

    O que existe nas proximidades

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    Opiniões sobre The Waterfront Hotel de hóspedes reais

    Fornecido por hóspedes verificados de Agoda
    Comentários de Agoda (2304)Comentários de Booking.com (983)
    8,7
    /
    10
    Excelente
    1.2% este mês
    Limpeza8,8
    Instalações8,3
    Localização9,2
    Qualidade e conforto do quarto8,3
    Atendimento8,7
    Qualidade-preço8,5
    Avaliação acima da média em Kuching
    Avaliação
    9+ Excecional (438)
    8-9 Excelente (190)
    7-8 Muito Bom (228)
    6-7 Bom (60)
    <6 Abaixo das expetativas (48)
    Altura do ano
    Mar. - Mai. (280)
    Jun. - Ago. (257)
    Set. - Nov. (227)
    Dez. - Fev. (200)
    Todos os tipos de viajantes (2304)
    Todos os tipos de quartos
    Todos os idiomas

    Ver comentários que mencionam 

    A mostrar 964 opiniões de hóspedes verificados
    12345
    8,8
    Excelente
    Alastair, Malásia
    Casal
    Premier Twin
    Estadia de 1 noite em julho de 2019

    Kuching break”

    Hotel is ideally placed for historic Kuching (Padang, Carpenter Street etc) and is located above a shopping mall. Staff are friendly and helpful and the hotel is clean. Rooms are a good size. We now always stay there when in Cat City.

    Avaliado a 22 julho 2019

    Dear Alastair, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that you had a wonderful stay with us and loved the service provided by our professional team. It is heartwarming to know that you will always return if your travel brings you back to beautiful Kuching. We are more than grateful that our location offers you with the convenience to a few of Kuching’s top tourist spots. We do take pride in our location and the convenience it offers to our guests. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Stefanie PR Manager

    Show more
    The Waterfront Hotel
    10,0
    Excecional
    Noor, Malásia
    Família com criança
    Quarto Twin Deluxe
    Estadia de 3 noites em julho de 2019

    Excecional”

    Would love to come back and stay again next time.

    Avaliado a 24 julho 2019

    Dear Noor, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that you had a wonderful stay with us. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. Most reassuring indeed to know you will return if your travel brings you back to beautiful Kuching. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Stefanie PR Manager

    Respondeu 25 julho 2019
    The Waterfront Hotel
    9,6
    Excecional
    Siti, Malásia
    Casal
    Premier Twin Room with View
    Estadia de 2 noites em junho de 2019

    Overall is ok except....”

    I like this hotel. Room was spacious and clean with superb view of the river. Bed was really comfortable. Breakfast was just ok. Nothing special. However the only thing me and my sister dislike about this hotel is the smell at the reception counter. It smells like toilet perfume gone wrong. Other than that we were satisfied with our stay.

    Avaliado a 05 julho 2019

    Dear Siti, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that you had a wonderful stay with us and that you found yourself staying comfortably in our room. At the same time, we take note on your feedback on our breakfast spread and lobby smell. We will certainly review your comments and we truly appreciate your input in providing us the opportunity to improve our service and product that reflect the true service by The Waterfront Hotel. We hope we can welcome you again very soon at The Waterfront Hotel while visiting Kuching. Kind regards, Stefanie PR Manager

    Respondeu 06 julho 2019
    The Waterfront Hotel
    8,0
    Excelente
    Sanjay, Canadá
    Casal
    King Premier
    Estadia de 4 noites em abril de 2019

    Large hotel with nice rooms ”

    The hotel is centrally located near the Waterfront area. Room was nice and spacious. Reception were helpful arranging sightseeing in Kuching. The breakfast was ok. Shopping and eating options are nearby.,

    Avaliado a 27 junho 2019

    Dear Sanjay, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that you had a wonderful stay with us and loved the service provided by our professional team. It is heartwarming to know that our hospitality left you feeling satisfied. We are more than grateful that our location offers you with the convenience to a few of Kuching’s top tourist spots. We do take pride in our location and the convenience it offers to our guests. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Stefanie PR Manager

    Respondeu 28 junho 2019
    The Waterfront Hotel
    10,0
    Excecional
    Farah, Malásia
    Família com criança pequena
    Quarto Premier Familiar
    Estadia de 1 noite em junho de 2019

    2nd stay and it was still wonderful”

    The rooms are spacious and suitable for family with kids. We went there during Ramadhan and the hotel even sent our sahoor meals to our room. Great service and wonderful staff! will definitely stay here again in future.

    Avaliado a 17 junho 2019

    Dear Farah, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. It is always delightful to welcome you back! We are more than pleased to know that you and your family had a wonderful stay with us and that you loved the service extended by our professional team. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. Most reassuring indeed to know you will return if your travel brings you back to beautiful Kuching. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Stefanie PR Manager

    Respondeu 17 junho 2019
    The Waterfront Hotel
    9,6
    Excecional
    Julia, Malásia
    Casal
    Quarto Twin Deluxe
    Estadia de 1 noite em junho de 2019

    Well-recommended!”

    This hotel is easily the best hotel in Kuching even when compared to the other five star hotels such as Hilton and Pullman. Central location, walking distance to the Kuching waterfront, Chinatown and Masjid India area. Fast wifi and lovely staff.

    Avaliado a 16 junho 2019

    Dear Julia, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than grateful to know that you had a wonderful stay and that our hospitality left you feeling satisfied. At the same time, we are grateful that our location offers you with the convenience to a few of Kuching’s top tourist spots. We do take pride in our location and the convenience it offers to our guests. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Stefanie PR Manager

    Respondeu 17 junho 2019
    The Waterfront Hotel
    10,0
    Excecional
    Kanakambigai, Malásia
    Viajantes Individuais
    Premier Twin
    Estadia de 2 noites em maio de 2019

    A stay to remember! ”

    I went there 1 day before my birthday. N they made this birthday a memorable one. In my birthday, I received a surprise cake from the hotel! It was so lovely 😍. They don’t have to do anything special to get good reputation because their service is incredible enough to get them good reviews. I’m a vegetarian. Their buffet breakfast is one of the best I’ve ever had before! It fed me until dinner time! 😂 Cleanliness, location, staffs, etc.. amazing! Friendly and helpful crew of staffs! Overall, it’s the best choice I’ve made so far. Thank you The Waterfront Hotel team for making this trip memorable one.

    Avaliado a 13 maio 2019

    Dear Kanakambigai, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are grateful for your patronage in addition to the very nice compliments extended. We are indeed very grateful to learn of your pleasant experience during your stay with us and loved the attention to details and personal gesture extended by our professional team that exceeded your expectations. It is always heartwarming to hear that our hospitality left you feeling satisfied and that our cooking was appreciated. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. Looking forward to have you back with us again, see you soon! Kind regards, Stefanie PR Manager

    Respondeu 13 maio 2019
    The Waterfront Hotel
    8,4
    Excelente
    Livia, Malásia
    Família com criança
    Estadia de 3 noites em novembro de 2018

    Excelente”

    Great hotel. It's really clean and spacious. Location is superb as it is on top of a mall, and theres eateries opposite the hotel. Staffs are super friendly too. Would definitely recommend this hotel.

    Avaliado a 06 maio 2019

    Dear Livia, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that you had a wonderful stay and found yourself staying comfortably in our room. It is always heartwarming that our hospitality left you feeling satisfied and that you will recommend us. At the same time, we are grateful that you enjoyed the convenient location. We do take pride in our location and the convenience it offers to our guests. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Stefanie PR Manager

    Respondeu 06 maio 2019
    The Waterfront Hotel
    9,2
    Excecional
    Sylvia, Malásia
    Viajantes Individuais
    Premier Twin
    Estadia de 2 noites em julho de 2019

    Highly Recommended Hotel in Kuching”

    Pro: 1. Spacious and well thought out room layout. 2. Great location in Kuching CBD - also equal to ease of hiring Grab Cars, taxi & etc.. 3. Convenient access to Plaza Merdeka (Parkson was having WOW SALE at that time. Lots of card swiping going on with me... haha) 4. Room and common areas (e.g. lobby, lift) generally clean and tidy. 5. Free cold lime water and cookies at the front lobby for all visitors. 6. Didn't get to use the service, but free shuttle available for guests who want to fulfill their religious obligations at the nearby churches or mosque. Cons: 1. Kind of agree with one reviewer about the bathroom's sliding door could "slice" ones finger if not careful. 2. Somewhat disappointed with the Breakfast Buffet variety (but perhaps that's why the cost was not as expensive @ RM28 per head) 3. Kinda late check in (@3pm). Perhaps due to meticulous housekeeping maybe? Overall: Had a great 2 nights stay.

    Avaliado a 11 julho 2019

    Dear Sylvia, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to learn of your pleasant experience during your stay with us and that our location offers you with the convenience to a few of Kuching’s top tourist spots. At the same time, we take note on your feedback on our breakfast spread and bathroom facility. We will certainly review your comments and we truly appreciate your input in providing us the opportunity to improve our service and product that reflect the true service by The Waterfront Hotel. On the other note, our current check-in time is revised to the standard check-in time practiced by a number of hotels in Kuching, including Pullman and Hilton. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Stefanie PR Manager

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    The Waterfront Hotel
    8,0
    Excelente
    Lynne, Malásia
    Grupo
    King Premier
    Estadia de 2 noites em julho de 2019

    Great location and nice rooms. ”

    Good stay with great location. At the heart of the waterfront area and right next to Chinatown street and next to a mall. Rooms are well maintained enough. Clean with all the right amenities. Except no hair conditioner. Would stay there next time in Kuching. Better location than Pullman! Staff some are really helpful and some you really have to cajole to help you out.

    Avaliado a 07 julho 2019

    Dear Lynne, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are grateful for your patronage in addition to the very nice compliments extended. We are more than pleased to know that you had a wonderful stay with us and loved the service provided by our professional team. We are glad that our location offers you with the convenience to a few of Kuching’s top tourist spots. We do take pride in our location and the convenience it offers to our guests. At the same time, we take note of your feedback on the lack of room amenities; rest assured that your feedback will serve as our guide as we continuously work to improve our service for the betterment of our guests. Most reassuring indeed to know you will return if your travel brings you back to beautiful Kuching. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Stefanie PR Manager

    Show more
    The Waterfront Hotel
    7,2
    Muito bom
    Lor, Malásia
    Viajantes em Negócios
    King Premier
    Estadia de 2 noites em julho de 2019

    Shout out to IVY the front desk officer!!!!”

    Of all my travelling experience, Ms. Ivy was the first one (if my memory serves well) to give me direction which side to turn after comig out from the lift. I mean most of the front desk officer will just leave you a smile after handover the key but Ivy just took it one step further. I was really delighted. The rest of the front desk staffs also extremely helpful. Aside from that, the cleaniness in the room was disappointing. Yes its old but the real problem is poor maintenance: stains on the lamp shade, ants out of no where, body odour on the bed (left over by previous guest). Im sorry Ivy but i cant go back again because of the cleaniness.

    Avaliado a 06 julho 2019

    Dear Lor, Thank you very much for your recent visit and for having taken the time to share about your experience with us. We are more than pleased to know that you loved the service extended by Ms. Ivy and her team. At the same time, we are sorry to hear about the issues you faced while staying with us; what you have experienced is truly not of our standard and our management team and I would like to extend our most sincere apologies for the encounters. It is of utmost importance for us to ensure every guest receive the warmth we strive to deliver and we regret that we fell short this time. We will work on the maintenance of our room and ensure every rooms are fresh when presented to our guests. Thank you for highlighting these issues and we truly appreciate it as they are immensely valuable. We do remain optimistic to your return and hearing from you in the future. Kind regards, Stefanie PR Manager

    Show more
    The Waterfront Hotel
    9,2
    Excecional
    shafira, Malásia
    Viajantes em Negócios
    Quarto com cama King-size, no piso Club
    Estadia de 3 noites em junho de 2019

    I like the location where i can watch waterfront performance every night. ”

    The best part is the location, where u can walk at waterfront at night and enjoy the view of the riverside. The cocktail from 5-7pm was awesome and the breakfast provides wide variety of food choices. However, the housekeeping was quite dissapointing as there were 1 night they missed to refill beverages. Also the spoon was not clean properly. The towel is also re-used from previous night. Hopefully the cleanliness can be improved further. Overall, i can say it was worth it staying here with all the facilities provided for a reasonably cheap price.

    Avaliado a 01 julho 2019

    Dear shafira, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that our location offers you with the convenience to a few of Kuching’s top tourist spots. We do take pride in our location and the convenience it offers to our guests. It is always heartwarming to know that you enjoyed our cooking. At the same time, we are sorry to hear about the issues you faced while staying with us; what you have experienced is not in our normal practice and we apologize for the less than satisfactory experience you had. Please rest assured that your comments will be treated seriously, and that we are now working on improvements in our service. We hope we can welcome you again very soon at The Waterfront Hotel while visiting Kuching. Kind regards, Stefanie PR Manager

    Show more
    The Waterfront Hotel
    4,0
    adeline, Singapura
    Família com criança
    Quarto Familiar Deluxe
    Estadia de 4 noites em junho de 2019

    Good location but Poor property maintenance ”

    The location of the hotel is ideal walking distance to the waterfront and carpenter street. Grab is easy and fast. The room was equipped with basic. There were ants whenever we had food packets rubbish or even food stored in the mini bar fridge. The room’s furnitures were poorly maintained. 5 year old but it was more like 10 with no maintenance. Will not stay it again.

    Avaliado a 30 junho 2019

    Dear adeline, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are sorry to hear about the issues you faced while staying with us. Our management team and I would like to extend our most sincere apologies for a series of encounters which resulted in your disappointment regarding the level of service, and has clearly tarnished your overall experience and impression of the hotel. Our housekeeping colleagues meanwhile have acted on your feedback and are committed to be more meticulous moving forth. We appreciate your feedback as they are immensely valuable. We do remain optimistic to your return and hearing from you in the future. Our team will do our best to showcase the improvement we have made in the meantime and looking forward for another opportunity to better serve you. Kind regards, Stefanie PR Manager

    Show more
    The Waterfront Hotel
    10,0
    Excecional
    Dora, Singapura
    Viajantes Individuais
    Premier Twin Room with View
    Estadia de 1 noite em julho de 2019

    Excecional”

    Great location near the waterfront. Close to major attractions. Convenient as it's linked to Merdeka Mall. Rooms are big. Highly recommended,

    Avaliado a 16 julho 2019

    Dear Dora, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that you had a wonderful stay with us and found yourself staying comfortably in our room. It is heartwarming to know that our hospitality left you feeling satisfied and that you will recommend us. We are more than grateful that our location offers you with the convenience to a few of Kuching’s top tourist spots. We do take pride in our location and the convenience it offers to our guests. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Stefanie PR Manager

    Show more
    The Waterfront Hotel
    9,6
    Excecional
    Stephane, Suíça
    Casal
    Premier Twin Room with View
    Estadia de 1 noite em junho de 2019

    Excellent hotel downtown old city.”

    Excellent location, good standing. Very good stay.

    Avaliado a 13 julho 2019

    Dear Stephane, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that you had a wonderful stay with us and that you enjoyed the convenient location. We do take pride in our location that it offers to our guests. We truly appreciate your kind post and compliments! We constantly strive to give our guests the best experience while staying with us. Looking forward to have you back with us again, see you soon! Kind regards, Stefanie PR Manager

    Respondeu 16 julho 2019
    The Waterfront Hotel
    9,2
    Excecional
    Haziati, Malásia
    Família com criança pequena
    Estadia de 1 noite em março de 2019

    Great Stay”

    We booked 2 rooms and both rooms were very comfortable and had great view of the riverfront. The hotel was in walking distance to most tourist spots and connected to a shopping mall. Very convenient for our family of 3 kids. The staff was friendly and helpful. The only problem we had was trying to get parking space during the check-in since the hotel shares parking with the connecting mall. Other than that, great stay.

    Avaliado a 06 abril 2019

    Dear Haziati, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that you had a wonderful stay and loved the attention to details extended by our professional team, and found yourself staying comfortably with us. We are glad that you enjoyed the convenient location and that the services met your expectations. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We constantly strive to give our guests the best experience while staying with us and we wish to have your return stay once again! Kind regards, Stefanie PR Manager

    Respondeu 08 abril 2019
    The Waterfront Hotel
    10,0
    Excecional
    HERMAN, Malásia
    Viajantes em Negócios
    Premier Twin
    Estadia de 1 noite em julho de 2019

    Very good and strategic locatio ”

    Recommended for family buss traveller etc

    Avaliado a 03 julho 2019

    Dear HERMAN, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that you had a wonderful stay with us and that you enjoyed the convenient location. We do take pride in our location and the scenic view that it offers to our guests. We truly appreciate your kind post and compliments! We constantly strive to give our guests the best experience while staying with us. Most reassuring indeed to know you will recommend us to the travelers! Looking forward to have you back with us again, see you soon! Kind regards, Stefanie PR Manager

    Respondeu 04 julho 2019
    The Waterfront Hotel
    8,4
    Excelente
    Pinh, Reino Unido
    Casal
    Quarto Twin Deluxe
    Estadia de 1 noite em maio de 2019

    Good location and nice staff ”

    Good location by the waterfront. Staff are very nice and helpful! Stayed here the second time. The room I was in on the fifth floor had a bathroom door which didn’t close properly so you could see in and out of the bathroom from the gap. The room on the ninth floor did not have this problem.

    Avaliado a 27 maio 2019

    Dear Pinh, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. It is always delightful to welcome you back! We are grateful for your patronage in addition to the compliments extended. We are more than pleased to know that you had a wonderful stay and that our hospitality left you feeling satisfied. At the same time, we take note of your feedback on our bathroom facility. We will certainly review your comments and we truly appreciate your input in providing us the opportunity to improve our service and product that reflect the true service by The Waterfront Hotel. Looking forward to have you back with us again, see you soon! Kind regards, Stefanie PR Manager

    Respondeu 28 maio 2019
    The Waterfront Hotel
    8,0
    Excelente
    Julian, Malásia
    Casal
    Junior Suite King
    Estadia de 2 noites em maio de 2019

    excellent spot with good potentials”

    All was good & nice. Facilities were limited but strategically placed. Shame that gym was still under renovation but i hope for the best. swimming pool is more towards splash pool but has one of the best view of the Astana & the river. Didn't get to try the food but will come back in future.

    Avaliado a 26 maio 2019

    Dear Julian, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that you had a wonderful stay with us and that you enjoyed the convenient location with the scenic view that it provides. It is heartwarming to know that you will return if your travel brings you back to beautiful Kuching. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Stefanie PR Manager

    Respondeu 27 maio 2019
    The Waterfront Hotel
    7,6
    Muito bom
    paula, Malásia
    Casal
    Quarto Twin Deluxe
    Estadia de 1 noite em maio de 2019

    Good location”

    The location was great, the room was okay, the staff friendly. However, the waiting process to get a room despite asking for early check in was long. Was not informed when the room was ready since I was informed the hotel will call. For the price, I expected more. However if you're looking for good location and a decent place it's not bad.

    Avaliado a 21 maio 2019

    Dear Paula, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are pleased to know that you had a pleasant stay with us and that you enjoyed the convenient location. We do take pride in our location and the convenience it offers to our guests. At the same time, we are sorry to hear about your guest service experience while staying with us; we apologize for the less than satisfactory experience you had. The relevant departments meanwhile have acted on your feedback and are committed to be more meticulous moving forth. Rest assured that your feedback will serve as our guide as we continuously work to improve our service for the betterment of our guests. We hope we can welcome you again very soon at The Waterfront Hotel while visiting Kuching. Kind regards, Stefanie PR Manager

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    • Localização incrível
    • Kuching Esplanade