The Windsor Hotel Toya Resort & Spa
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 The Windsor Hotel Toya Resort & Spa
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8,6
Excelente
/10
( 892 opiniões)Veja o que os hóspedes disseram
NO MAPA
8,5
Excelente
Avaliação da localização
Localização excelente
Estacionamento
GRÁTIS
Wi-Fi gratuito

The Windsor Hotel Toya Resort & Spa

Shimizu,Toyako-cho,Abuta-gun, Toyako, Toyoura, Japão, 3, 049-5722 - NO MAPA

Não deixe escapar!

21 viajantes reservaram hoje.

Conforto excecional
Avaliado com 9,4 pelo conforto
Excecional limpeza
Avaliado com 9,3 pela limpeza
Excelente serviço
Avaliado com 8,9 pelo serviço
Excecional reputação
89% recomendariam a um amigo
  • Wi-Fi grátis nos quartos

  • Jacuzzi

  • Câmbio monetário

  • Sauna

  • Banho de fonte termal

Mais barato do que 86% das propriedades em Toyoura nas últimas 24 horasComparado com 58 propriedades em Toyoura para várias datas
Qualidade-preço8,0
Avaliação da localização8,5

Quartos disponíveis em The Windsor Hotel Toya Resort & Spa

9,4
Incrível
Conforto e qualidade do quarto
Suite Júnior com cama Twin e Vista Mar - Não fumadores (Ocean View Junior Suite with Twin Bed - Non-Smoking)
Suite Júnior com cama Twin e Vista Mar - Não fumadores (Ocean View Junior Suite with Twin Bed - Non-Smoking)
...
  • Tamanho: 58 m²
  • Vista: Mar
  • 3 camas individuais
Selecione as datas para ver os preços
Suite Júnior com cama de casal com vista para o lago - Não fumadores (Lake View Junior Suite with Double Bed - Non-Smoking)
Suite Júnior com cama de casal com vista para o lago - Não fumadores (Lake View Junior Suite with Double Bed - Non-Smoking)
...
  • Tamanho: 58 m²
  • Vista: Lago
  • 1 cama King-size
Selecione as datas para ver os preços
Suite Júnior com cama Twin com vista para o lago - Não fumadores (Lake View Junior Suite with Twin Bed - Non-Smoking)
Suite Júnior com cama Twin com vista para o lago - Não fumadores (Lake View Junior Suite with Twin Bed - Non-Smoking)
...
  • Tamanho: 58 m²
  • Vista: Lago
  • 3 camas individuais
Selecione as datas para ver os preços
Suite Júnior com cama Twin e Vista Mar - Fumadores (Ocean View Junior Suite with Twin Bed - Smoking)
Suite Júnior com cama Twin e Vista Mar - Fumadores (Ocean View Junior Suite with Twin Bed - Smoking)
...
  • Tamanho: 58 m²
  • Vista: Mar
  • 3 camas individuais
Selecione as datas para ver os preços
Suite Júnior com cama de casal e Vista Mar - Não fumadores (Ocean View Junior Suite with Double Bed - Non-Smoking)
Suite Júnior com cama de casal e Vista Mar - Não fumadores (Ocean View Junior Suite with Double Bed - Non-Smoking)
...
  • Tamanho: 58 m²
  • Vista: Mar
  • 1 cama King-size
Selecione as datas para ver os preços
Suite Júnior com cama Twin e vista para o lago - Fumadores (Lake View Junior Suite with Twin Bed - Smoking)
Suite Júnior com cama Twin e vista para o lago - Fumadores (Lake View Junior Suite with Twin Bed - Smoking)
...
  • Tamanho: 58 m²
  • Vista: Lago
  • 3 camas individuais
Selecione as datas para ver os preços
Suite Júnior Vista Lago (Junior Suite Lake View)
Suite Júnior Vista Lago (Junior Suite Lake View)
...
  • Tamanho: 58 m²
  • Vista: Lago
Selecione as datas para ver os preços
Suite Twin Júnior (Junior Twin Suite)
Suite Twin Júnior (Junior Twin Suite)
...
  • Tamanho: 58 m²
  • Quartos para não fumadores
Selecione as datas para ver os preços
Junior Suite
Junior Suite
...
  • Tamanho: 58 m²
  • Quartos para não fumadores
Selecione as datas para ver os preços
Suite Twin com 1 quarto e Vista Mar – Não fumadores (1-Bedroom Ocean View Twin Suite - Non-Smoking)
Suite Twin com 1 quarto e Vista Mar – Não fumadores (1-Bedroom Ocean View Twin Suite - Non-Smoking)
...
  • Tamanho: 91 m²
  • Vista: Mar
  • 2 camas corpo e meio
Selecione as datas para ver os preços
Ranking da propriedade|Comparado com 58 propriedades em Toyoura
Ver todas as classificações
Tamanho do quarto
50 sqm.
Avaliação da limpeza
9.3/10
Avaliação qualidade-preço
8.0/10
Avaliação do conforto do quarto
9.4/10
Maior que
98
%
das propriedades em Toyoura
Melhor que
95
%
das propriedades em Toyoura
Melhor que
93
%
das propriedades em Toyoura
Melhor que
93
%
das propriedades em Toyoura
Oferta para Membros Agoda: até 30% de desconto!

Se entrar na sua conta os preços descem!

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Mais sobre The Windsor Hotel Toya Resort & Spa

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Como é a propriedade

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Caraterísticas mais comentadas

Vista
18 comentários
Refeições
5 comentários
Pequeno-almoço
5 comentários
Piscina
2 comentários

O que oferecem

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Refeições

Opções de pequeno-almoço

Continental

Restaurantes no local

Shoan Kogetsu Sushi Restaurant
Culinária:Japonesa
Menu:Bufê

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Informações úteis

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Opiniões sobre The Windsor Hotel Toya Resort & Spa de hóspedes reais

Avaliação geral
8,6
Excelente
Com base em 892 opiniões
Fornecido por hóspedes verificados de
Comentários de Agoda (456)Comentários de Booking.com (436)
Avaliação na Agoda8,7
/
10
Limpeza9,3
Instalações8,8
Localização8,5
Qualidade e conforto do quarto9,4
Atendimento8,9
Qualidade-preço8,0
Avaliação acima da média em Toyoura
Avaliação
9+ Excecional (129)
8-9 Excelente (59)
7-8 Muito Bom (34)
6-7 Bom (11)
<6 Abaixo das expetativas (15)
Altura do ano
Mar. - Mai. (41)
Jun. - Ago. (69)
Set. - Nov. (45)
Dez. - Fev. (93)
Todos os tipos de viajantes (456)
Todos os tipos de quartos
Todos os idiomas

Ver comentários que mencionam 

A mostrar 248 opiniões de hóspedes verificados
12345
10,0
Excecional
Wei, Singapura
Família com criança
Quarto Twin Superior com vista para o lago - Não fumadores
Estadia de 1 noite em abril de 2019

Amazing hotel ”

One of the best hotel I suppose in Toya area, Luxurious and I highly recommend it for the amazing view over Toya. Highly amazing service that pamper all kinds of travellers. Amazing food served during breakfast and not forgetting a wonderful bakery. Highly recommend to everyone visiting Toya

Avaliado a 25 abril 2019
9,2
Excecional
YUE, China
Viajantes Individuais
Quarto Twin Superior com vista para o lago - Não fumadores
Estadia de 1 noite em março de 2019

We had supreme lake view room. The view was great. Hotel had super good service. But below are some ”

1/ Male and female uses outdoor hot spring in turns. We did not have chance to use outdoor. The hot spring was indoor with frosted glass which means no view at all. We stayed in some other hot spring hotel in Hokkaido. Their price were more reasonable with beautiful view that you can enjoy during hot spring. 2/ Not environmental friendly? I came across this strange thing in bakery shop: I bought around 4-5 pieces of bread and ask the shop keeper to put all bread in one paper bag when pay. (I did not want to waste 4-5 paper bags) The shop keeper rejected and ask me not to eat in lobby but in room. I AM going to eat in my room not in lobby. WHY WOULDN’T I? She was rude judging me like that. But since her English was not very good and I did not want to argue so it’s fine then I ask no need plastic bag (did not want to waste a plastic bag to put all paper bagels in. I intended to take the paper bags back room) she rejected too and acted even more rude when packing my bread. Not sure if saving plastic/paper bags is Japanese culture that I offended. If yes, please accept my apology. If not, I would suggest the hotel be more environmental friendly.

Avaliado a 04 março 2019
7,2
Muito bom
Kevin, Estados Unidos da América
Grupo
Quarto Twin Superior com Vista Mar – Fumadores
Estadia de 2 noites em julho de 2019

No communication between management and staff”

I called earlier in morning to request for a non smoking room and two beds. I was told no problem. But was given smoking. I asked if we cited check in around one or 2pm. I was advice that hotel policy is after 3pm. we can only check in after that. They claim to be 5 stars. I’d like to see that star that they got. Upon arrival, there was no valet attendant. They were all sitting in the back room. Because our room includes breakfast and we’ll be leaving the hotel at 5am to go sightseeing, we asked if we could have a take out box. Staff said that we could only have toast then he comes back and says no we can’t have anything after talking to another staff. So I said I’ll talk to management the next day. Too many to list. The bottom line is that staff lack training and their responses lack consistency.

Avaliado a 19 julho 2019
9,6
Excecional
Shallyna, Austrália
Casal
Estadia de 1 noite em março de 2018

Absolutely stunning view ”

We got a room on the 15th floor and we had the most amazing view of Lake Toya - absolutely breathtaking. Yes the accommodation is on the expensive but this resort is so well equipped and beautifully maintained. Staff were super prompt and attentive, they helped take in our luggage from when our car pulled up, we received complimentary parking, drinks on arrival to the main lobby area where the is either a harpist or piano playing. I do recommend making a reservation at any of the restaurants for dinner, even though the hotel is huge, it wasn't fully booked but all the dinner time slots were taken as we didn't make a reservation at the french restaurant as the facilities list didn't indicate it was a requirement like the other upper scale restaurants, however they were fully booked until 8pm (we went to get dinner at 530pm as we didn't have a proper lunch that day). We ordered room service instead which was a nice touch seeing as our room was so beautiful to stay at anyways.

Avaliado a 20 março 2018
9,2
Excecional
Yu, Singapura
Grupo
Estadia de 2 noites em dezembro de 2017

Hotel with a view”

while the hotel is not considered accessible, the view is to kill for, only if you have your own transportation, e.g. driving. The hotel have 2 views, lake view and sea view and as its located way up on top of the "mountain", the view is incredible. I was there during winter while it was snowing heavily and we even spotted a wild fox while driving down to the lake toya town. Be careful while driving in winter though as the road might be frozen and can be really slippery.

Avaliado a 08 janeiro 2018
8,0
Excelente
Kraivut, Tailândia
Viajantes em Negócios
Estadia de 1 noite em agosto de 2017

Beautiful weather up there on the summit ”

What a pity we couldn't catch the glimpse of Lake Toya from the hotel when we were there last week due to fog from scattered precipitation. Luckily the cable car was in operation and we were able to see the view as we descended. Love bento set breakfast and set dinner at Tojisanka, especially the beef, very delicious. Too bad we were in the same room with Chinese guests who kept talking pretty loud so that kind of ruined our evening.

Avaliado a 15 agosto 2017
8,4
Excelente
Wai, Hong Kong
Grupo
Estadia de 1 noite em maio de 2017

A grand hotel with a majestic view”

Overall my experience was better than satisfactory. The staff was very polite in general, though restaurant staff might need further training, but it is relatively minor. It is too bad the cable car was not in service during my visit though.

Avaliado a 29 maio 2017
8,7
Excelente
Jacksen, Indonésia
Casal
Estadia de 1 noite em dezembro de 2015

hotel at a mountain top with breathtaking views”

Spectacular views, Amazing restaurants and outdoor onsen

very relaxing and a good stay to recharge, the hotels' lobby was spectacular with its top to bottom glass panels overlooking the lakes. plenty of top notch fine dining restaurants such as arashiyama kitcho and another 3 michelin french restaurant. The largest drawback was however its lack of activities. When i went there , there wasn't much to do except to eat and onsen (hot spring batH)and just lounge around at the lobby area. Being a resort as it states, it should have provided more activities.

Avaliado a 31 dezembro 2015
9,0
Excecional
Hong, China
Família com criança pequena
Estadia de 2 noites em fevereiro de 2015

beautiful but a bit confined”

Great Room, spacious lobby and nice view and fantastic skii resport

Windsor's room is fantastic, spacious and overlooking an amazing view with both snowy forest,Toya Lake and seaside. However, the Hotel is a bit isolated from the Toya Lake being on the mountain. If you look for skiiing, this is a great place. IF you look for moving around the city, this is a bit far. Restaurants need early booking, or you end up with room services. Staff are polite, but their English certainly can be improved...

Avaliado a 10 fevereiro 2015
10,0
Excecional
yenny, Indonésia
Família com criança
Estadia de 3 noites em julho de 2014

the hotel has very nice location, mountain scenery”

the food and beverage is complete

really nice, hotel for reflexing and refreshing, you can sit down at the restaurant to enjoy the beautiful scenery of the mountain snowing, you can enjoy the skiing activities there and is suitable place for families holiday

Avaliado a 01 agosto 2014
9,0
Excecional
rika, Indonésia
Viajantes Individuais
Estadia de 1 noite em dezembro de 2013

it s heaven on earth”

excelent onsen, great restaurant Kitcho, and magnificent view

I had a very enjoyable stay, the hotel is very beautiful, the staff mostly very friendly, and I really enjoy the onsen very much. Also I had excellent meal at Kitcho Arashiyama, the best kaiseki on earth. it s expensive but once of the great experience.

Avaliado a 20 dezembro 2013
9,7
Excecional
Taveenan, Tailândia
Casal
Estadia de 2 noites em outubro de 2013

One of the best resort i've ever been to”

spectacular view with luxury services

this hotel is one of the best resort i've ever been to as i travelled around the world. The restaraunts are magnificent. 3 of them are michelin stars. The food is great with a superb services. The room view is the best view of lake toya and ocean. You dont have to go to any mountain for a view like anybody. I could say you can find it here at this hotel. I will definately come back here again for my next visit without any doubt.

Avaliado a 02 novembro 2013
10,0
Excecional
Chin-Ni, Taiwan
Casal
Estadia de 1 noite em janeiro de 2013

Very luxrious”

Beautiful View, wonderful facilities, great service

I really like this hotel. It is a very romantic place. The hotel is very well-decorated. Besides permanent fixtures, their seasonal decorations such as snow man or snow caves are are all wonderful. The breakfast was sooooo good you won't believe it!

Avaliado a 17 abril 2013
9,0
Excecional
David, Reino Unido
Casal
Estadia de 1 noite em fevereiro de 2013

Excellent hotel to stay for winter activities.”

Lake View, size, service, food.

The sheer size and scale of the hotel is something you don't really get in Japan. Even driving to the hotel you can see from quite far away the hotel perched on top of the mountain overlooking Lake Toya. When you finally arrive, then you get a feel of how big the hotel actually is. We had originally booked Junior ocean view suite, but I think we got upgraded as we were on our honeymoon. The view from the room was amazing. They have one 3 Michelin starred restaurant and another restaurant with 1 Michelin star.

Avaliado a 02 março 2013
9,7
Excecional
CHOLATHORN, Tailândia
Casal
Estadia de 1 noite em setembro de 2012

Great service& excellent hotel”

Great staff with service mind, excellent view

This hotel is so impressive. There is pick-up service at train station.It takes about 30 mins. When I reached at hotel, hotel staff lead us to lobby for check-in. While we're waiting for that process, welcome drink 's served. The view of this hotel is outstanding. It locates in the middle of lake and the ocean. Its room is clean. You can see the sun rises in your room. Besides, in the evening you can see the fireworks in your room. It's very beautiful.

Avaliado a 01 outubro 2012
10,0
Excecional
Michael, Japão
Casal
Quarto Duplo Superior com Vista Mar – Não fumadores
Estadia de 1 noite em julho de 2019

Luxury in all aspects”

An amazing location coupled with elegant rooms, excellent staff, and great facilities.

Avaliado a 11 julho 2019
8,4
Excelente
DAVID, Estados Unidos da América
Grupo
Quarto Twin Superior com Vista Mar – Não fumadores
Estadia de 2 noites em novembro de 2018

One of a kind, great hotel !”

Great views make this hotel truly one of a kind in the world. Huge lobby and open space are just few of many attractive features of this hotel. We received an ocean-view room which was very hot due to afternoon sun. Turned the a/c all the way down, still couldn't cool the room down. The mgmt explained that it's a 20 year old hotel, so the a/c is getting old. It sits atop a large hill in a national park, so there is nothing in the near vicinity. Getting there is a small problem. But it's one of a kind experience for sure !

Avaliado a 16 novembro 2018
10,0
Excecional
SIU, Hong Kong
Casal
Quarto Duplo Superior com vista para o lago – Não fumadores
Estadia de 1 noite em outubro de 2018

Luxury hotel with beautiful scenery”

Luxury Hotel, big size room, with beautiful lake view.

Avaliado a 09 maio 2019
9,2
Excecional
Meiny, Indonésia
Família com criança
Quarto Twin Superior com vista para o lago - Não fumadores
Estadia de 1 noite em dezembro de 2018

Excecional”

Hotel rooms with superb view. The only set back is that lunch and dinner have to be inside the hotel, and not cheap.

Avaliado a 03 janeiro 2019
8,4
Excelente
BYUNG, Coreia do Sul
Casal
Quarto Duplo Superior com vista para o lago – Não fumadores
Estadia de 3 noites em novembro de 2018

Great”

Second time visit, still unparalleled on the view near 500km radius.

Avaliado a 21 novembro 2018
12345

Opiniões sobre The Windsor Hotel Toya Resort & Spa de hóspedes reais

Avaliação geral
8,6
Excelente
Com base em 892 opiniões
Fornecido por hóspedes verificados de
Comentários de Agoda (456)Comentários de Booking.com (436)
Avaliação na Agoda8,7
/
10
Limpeza9,3
Instalações8,8
Localização8,5
Qualidade e conforto do quarto9,4
Atendimento8,9
Qualidade-preço8,0
Avaliação acima da média em Toyoura
Avaliação
9+ Excecional (129)
8-9 Excelente (59)
7-8 Muito Bom (34)
6-7 Bom (11)
<6 Abaixo das expetativas (15)
Altura do ano
Mar. - Mai. (41)
Jun. - Ago. (69)
Set. - Nov. (45)
Dez. - Fev. (93)
Todos os tipos de viajantes (456)
Todos os tipos de quartos
Todos os idiomas

Ver comentários que mencionam 

A mostrar 248 opiniões de hóspedes verificados
12345
10,0
Excecional
Wei, Singapura
Família com criança
Quarto Twin Superior com vista para o lago - Não fumadores
Estadia de 1 noite em abril de 2019

Amazing hotel ”

One of the best hotel I suppose in Toya area, Luxurious and I highly recommend it for the amazing view over Toya. Highly amazing service that pamper all kinds of travellers. Amazing food served during breakfast and not forgetting a wonderful bakery. Highly recommend to everyone visiting Toya

Avaliado a 25 abril 2019
9,2
Excecional
YUE, China
Viajantes Individuais
Quarto Twin Superior com vista para o lago - Não fumadores
Estadia de 1 noite em março de 2019

We had supreme lake view room. The view was great. Hotel had super good service. But below are some ”

1/ Male and female uses outdoor hot spring in turns. We did not have chance to use outdoor. The hot spring was indoor with frosted glass which means no view at all. We stayed in some other hot spring hotel in Hokkaido. Their price were more reasonable with beautiful view that you can enjoy during hot spring. 2/ Not environmental friendly? I came across this strange thing in bakery shop: I bought around 4-5 pieces of bread and ask the shop keeper to put all bread in one paper bag when pay. (I did not want to waste 4-5 paper bags) The shop keeper rejected and ask me not to eat in lobby but in room. I AM going to eat in my room not in lobby. WHY WOULDN’T I? She was rude judging me like that. But since her English was not very good and I did not want to argue so it’s fine then I ask no need plastic bag (did not want to waste a plastic bag to put all paper bagels in. I intended to take the paper bags back room) she rejected too and acted even more rude when packing my bread. Not sure if saving plastic/paper bags is Japanese culture that I offended. If yes, please accept my apology. If not, I would suggest the hotel be more environmental friendly.

Avaliado a 04 março 2019
7,2
Muito bom
Kevin, Estados Unidos da América
Grupo
Quarto Twin Superior com Vista Mar – Fumadores
Estadia de 2 noites em julho de 2019

No communication between management and staff”

I called earlier in morning to request for a non smoking room and two beds. I was told no problem. But was given smoking. I asked if we cited check in around one or 2pm. I was advice that hotel policy is after 3pm. we can only check in after that. They claim to be 5 stars. I’d like to see that star that they got. Upon arrival, there was no valet attendant. They were all sitting in the back room. Because our room includes breakfast and we’ll be leaving the hotel at 5am to go sightseeing, we asked if we could have a take out box. Staff said that we could only have toast then he comes back and says no we can’t have anything after talking to another staff. So I said I’ll talk to management the next day. Too many to list. The bottom line is that staff lack training and their responses lack consistency.

Avaliado a 19 julho 2019
9,6
Excecional
Shallyna, Austrália
Casal
Estadia de 1 noite em março de 2018

Absolutely stunning view ”

We got a room on the 15th floor and we had the most amazing view of Lake Toya - absolutely breathtaking. Yes the accommodation is on the expensive but this resort is so well equipped and beautifully maintained. Staff were super prompt and attentive, they helped take in our luggage from when our car pulled up, we received complimentary parking, drinks on arrival to the main lobby area where the is either a harpist or piano playing. I do recommend making a reservation at any of the restaurants for dinner, even though the hotel is huge, it wasn't fully booked but all the dinner time slots were taken as we didn't make a reservation at the french restaurant as the facilities list didn't indicate it was a requirement like the other upper scale restaurants, however they were fully booked until 8pm (we went to get dinner at 530pm as we didn't have a proper lunch that day). We ordered room service instead which was a nice touch seeing as our room was so beautiful to stay at anyways.

Avaliado a 20 março 2018
9,2
Excecional
Yu, Singapura
Grupo
Estadia de 2 noites em dezembro de 2017

Hotel with a view”

while the hotel is not considered accessible, the view is to kill for, only if you have your own transportation, e.g. driving. The hotel have 2 views, lake view and sea view and as its located way up on top of the "mountain", the view is incredible. I was there during winter while it was snowing heavily and we even spotted a wild fox while driving down to the lake toya town. Be careful while driving in winter though as the road might be frozen and can be really slippery.

Avaliado a 08 janeiro 2018
8,0
Excelente
Kraivut, Tailândia
Viajantes em Negócios
Estadia de 1 noite em agosto de 2017

Beautiful weather up there on the summit ”

What a pity we couldn't catch the glimpse of Lake Toya from the hotel when we were there last week due to fog from scattered precipitation. Luckily the cable car was in operation and we were able to see the view as we descended. Love bento set breakfast and set dinner at Tojisanka, especially the beef, very delicious. Too bad we were in the same room with Chinese guests who kept talking pretty loud so that kind of ruined our evening.

Avaliado a 15 agosto 2017
8,4
Excelente
Wai, Hong Kong
Grupo
Estadia de 1 noite em maio de 2017

A grand hotel with a majestic view”

Overall my experience was better than satisfactory. The staff was very polite in general, though restaurant staff might need further training, but it is relatively minor. It is too bad the cable car was not in service during my visit though.

Avaliado a 29 maio 2017
8,7
Excelente
Jacksen, Indonésia
Casal
Estadia de 1 noite em dezembro de 2015

hotel at a mountain top with breathtaking views”

Spectacular views, Amazing restaurants and outdoor onsen

very relaxing and a good stay to recharge, the hotels' lobby was spectacular with its top to bottom glass panels overlooking the lakes. plenty of top notch fine dining restaurants such as arashiyama kitcho and another 3 michelin french restaurant. The largest drawback was however its lack of activities. When i went there , there wasn't much to do except to eat and onsen (hot spring batH)and just lounge around at the lobby area. Being a resort as it states, it should have provided more activities.

Avaliado a 31 dezembro 2015
9,0
Excecional
Hong, China
Família com criança pequena
Estadia de 2 noites em fevereiro de 2015

beautiful but a bit confined”

Great Room, spacious lobby and nice view and fantastic skii resport

Windsor's room is fantastic, spacious and overlooking an amazing view with both snowy forest,Toya Lake and seaside. However, the Hotel is a bit isolated from the Toya Lake being on the mountain. If you look for skiiing, this is a great place. IF you look for moving around the city, this is a bit far. Restaurants need early booking, or you end up with room services. Staff are polite, but their English certainly can be improved...

Avaliado a 10 fevereiro 2015
10,0
Excecional
yenny, Indonésia
Família com criança
Estadia de 3 noites em julho de 2014

the hotel has very nice location, mountain scenery”

the food and beverage is complete

really nice, hotel for reflexing and refreshing, you can sit down at the restaurant to enjoy the beautiful scenery of the mountain snowing, you can enjoy the skiing activities there and is suitable place for families holiday

Avaliado a 01 agosto 2014
9,0
Excecional
rika, Indonésia
Viajantes Individuais
Estadia de 1 noite em dezembro de 2013

it s heaven on earth”

excelent onsen, great restaurant Kitcho, and magnificent view

I had a very enjoyable stay, the hotel is very beautiful, the staff mostly very friendly, and I really enjoy the onsen very much. Also I had excellent meal at Kitcho Arashiyama, the best kaiseki on earth. it s expensive but once of the great experience.

Avaliado a 20 dezembro 2013
9,7
Excecional
Taveenan, Tailândia
Casal
Estadia de 2 noites em outubro de 2013

One of the best resort i've ever been to”

spectacular view with luxury services

this hotel is one of the best resort i've ever been to as i travelled around the world. The restaraunts are magnificent. 3 of them are michelin stars. The food is great with a superb services. The room view is the best view of lake toya and ocean. You dont have to go to any mountain for a view like anybody. I could say you can find it here at this hotel. I will definately come back here again for my next visit without any doubt.

Avaliado a 02 novembro 2013
10,0
Excecional
Chin-Ni, Taiwan
Casal
Estadia de 1 noite em janeiro de 2013

Very luxrious”

Beautiful View, wonderful facilities, great service

I really like this hotel. It is a very romantic place. The hotel is very well-decorated. Besides permanent fixtures, their seasonal decorations such as snow man or snow caves are are all wonderful. The breakfast was sooooo good you won't believe it!

Avaliado a 17 abril 2013
9,0
Excecional
David, Reino Unido
Casal
Estadia de 1 noite em fevereiro de 2013

Excellent hotel to stay for winter activities.”

Lake View, size, service, food.

The sheer size and scale of the hotel is something you don't really get in Japan. Even driving to the hotel you can see from quite far away the hotel perched on top of the mountain overlooking Lake Toya. When you finally arrive, then you get a feel of how big the hotel actually is. We had originally booked Junior ocean view suite, but I think we got upgraded as we were on our honeymoon. The view from the room was amazing. They have one 3 Michelin starred restaurant and another restaurant with 1 Michelin star.

Avaliado a 02 março 2013
9,7
Excecional
CHOLATHORN, Tailândia
Casal
Estadia de 1 noite em setembro de 2012

Great service& excellent hotel”

Great staff with service mind, excellent view

This hotel is so impressive. There is pick-up service at train station.It takes about 30 mins. When I reached at hotel, hotel staff lead us to lobby for check-in. While we're waiting for that process, welcome drink 's served. The view of this hotel is outstanding. It locates in the middle of lake and the ocean. Its room is clean. You can see the sun rises in your room. Besides, in the evening you can see the fireworks in your room. It's very beautiful.

Avaliado a 01 outubro 2012
10,0
Excecional
Michael, Japão
Casal
Quarto Duplo Superior com Vista Mar – Não fumadores
Estadia de 1 noite em julho de 2019

Luxury in all aspects”

An amazing location coupled with elegant rooms, excellent staff, and great facilities.

Avaliado a 11 julho 2019
8,4
Excelente
DAVID, Estados Unidos da América
Grupo
Quarto Twin Superior com Vista Mar – Não fumadores
Estadia de 2 noites em novembro de 2018

One of a kind, great hotel !”

Great views make this hotel truly one of a kind in the world. Huge lobby and open space are just few of many attractive features of this hotel. We received an ocean-view room which was very hot due to afternoon sun. Turned the a/c all the way down, still couldn't cool the room down. The mgmt explained that it's a 20 year old hotel, so the a/c is getting old. It sits atop a large hill in a national park, so there is nothing in the near vicinity. Getting there is a small problem. But it's one of a kind experience for sure !

Avaliado a 16 novembro 2018
10,0
Excecional
SIU, Hong Kong
Casal
Quarto Duplo Superior com vista para o lago – Não fumadores
Estadia de 1 noite em outubro de 2018

Luxury hotel with beautiful scenery”

Luxury Hotel, big size room, with beautiful lake view.

Avaliado a 09 maio 2019
9,2
Excecional
Meiny, Indonésia
Família com criança
Quarto Twin Superior com vista para o lago - Não fumadores
Estadia de 1 noite em dezembro de 2018

Excecional”

Hotel rooms with superb view. The only set back is that lunch and dinner have to be inside the hotel, and not cheap.

Avaliado a 03 janeiro 2019
8,4
Excelente
BYUNG, Coreia do Sul
Casal
Quarto Duplo Superior com vista para o lago – Não fumadores
Estadia de 3 noites em novembro de 2018

Great”

Second time visit, still unparalleled on the view near 500km radius.

Avaliado a 21 novembro 2018
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