Valero Grand Suites
Valero Grand Suites
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Quarto Premiere com cama tamanho Queen - Cama Valero Grand Suites
Quarto Premiere com cama tamanho Queen - Cama
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Museu de Santo Agostinho - A 6.22 km da propriedade Valero Grand Suites
Museu de Santo Agostinho - A 6.22 km da propriedade
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Igreja de Santo Agostinho - A 6.21 km da propriedade Valero Grand Suites
Igreja de Santo Agostinho - A 6.21 km da propriedade
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Parque Rizal - A 5.65 km da propriedade Valero Grand Suites
Parque Rizal - A 5.65 km da propriedade
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NO MAPA Valero Grand Suites
NO MAPA
Excelente
Localização
8,6
Ver todas as 34 fotos Valero Grand Suites
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Valero Grand Suites

Localização excelente
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Muito bom
Com base em 124 opiniõesVeja o que os hóspedes disseram
7,9
80% dos hóspedes recomendariam a um amigo
  • Transfer do aeroporto

  • wi-fi grátis nos quartos

  • ar condicionado

  • limpeza diária

Opções de quartos
7 viajantes estão a ver esta propriedade neste momentoReserve agora antes que seja tarde demais!
Duplo Premier (Double Premier)
Duplo Premier (Double Premier)
...
  • 29 m²/312 ft²
  • banheira
Selecione as datas para ver os preços
Oferta Especial - Suite com 2 Quartos  (Special Offer - Two Bedroom Suite )
Oferta Especial - Suite com 2 Quartos (Special Offer - Two Bedroom Suite )
...
  • 97 m²/1044 ft²
  • Duche
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Suite com 3 Quartos (Three-Bedroom Suite)
Suite com 3 Quartos (Three-Bedroom Suite)
...
  • 123 m²/1324 ft²
  • Duche
  • 1 cama de casal
Selecione as datas para ver os preços
Quarto Premier Twin (Premier Twin Room)
Quarto Premier Twin (Premier Twin Room)
...
  • 36 m²/388 ft²
  • Duche
  • 2 camas individuais
Selecione as datas para ver os preços
Premier Business Queen Room
Premier Business Queen Room
...
  • 29 m²/312 ft²
  • Duche
  • 1 cama de casal
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Special Offer - Three Bedroom Suite
Special Offer - Three Bedroom Suite
...
  • 123 m²/1324 ft²
  • Duche
Selecione as datas para ver os preços
Suite com 2 quartos e varanda (2-Bedroom Suite with Balcony)
Suite com 2 quartos e varanda (2-Bedroom Suite with Balcony)
...
  • Vista: Cidade
  • 122 m²/1313 ft²
  • 2 camas individuais e 1 cam...
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Apartamento Premier com 1 Quarto (Premier One-Bedroom Apartment)
Apartamento Premier com 1 Quarto (Premier One-Bedroom Apartment)
...
  • 60 m²/646 ft²
  • Duche
  • 2 camas individuais
Selecione as datas para ver os preços
Oferta Especial - Suite com 1 Quarto (Special Offer - One-Bedroom Suite)
Oferta Especial - Suite com 1 Quarto (Special Offer - One-Bedroom Suite)
...
  • 52 m²/560 ft²
  • Duche
Selecione as datas para ver os preços
Suite 2 Quartos (Two Bedroom Suite)
Suite 2 Quartos (Two Bedroom Suite)
...
  • Vista: Cidade
  • 97 m²/1044 ft²
  • 2 camas individuais e 1 cam...
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Como é a propriedade

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Distâncias e informações essenciais

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O que eles oferecem

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O que existe nas proximidades

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Políticas de hóspedes da propriedade

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Informações úteis

A propriedade

Número de quartos: 271

Opiniões de hóspedes verificados

Comentários de Agoda (124)Comentários de Booking.com (179)
Limpeza7,9
Instalações7,2
Localização8,6
Atendimento8,0
Qualidade-preço7,7
Fornecido por hóspedes verificados de Agoda
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Tipo de quarto
Quarto Premier Twin
Quarto Premiere com cama tamanho Queen
Suíte T1 com cama Twin
Suite 2 Quartos
mais opções
A mostrar 55 opiniões de hóspedes verificados
123
8,0
Excelente
Khim, Singapura
Viajantes em Negócios
Quarto Premiere com cama tamanho Queen
Estadia de 2 noites em setembro de 2018
Located in Town Area”
Nice and spacious hotel. Very friendly front desk located in town area
Avaliado a 12 setembro 2018
8,0
Excelente
Cheewai, Singapura
Viajantes em Negócios
Suite com 1 Quarto
Estadia de 3 noites em maio de 2018
Good”
The stay was good for a short 3 nights, the location was not that good as it was in an area where most of the streets are 1 way traffic. However the room was clean and the staff was good, breakfast is normal though. It was a good stay overall.
Avaliado a 11 setembro 2018
9,2
Soberbo
Angelica
Viajantes em Negócios
Premier Deluxe
Estadia de 1 noite em agosto de 2018
Good ”
The location of the hotel is good. The only downside was the check in process. It took almost an hour at the lobby before I was able to get a room.
Avaliado a 06 setembro 2018
8,0
Excelente
Kaye, Filipinas
Viajantes em Negócios
Quarto Premier Twin
Estadia de 2 noites em agosto de 2018
New hotel, good location”
Pros: Rooms spacious and clean. Gym clean too. Good location in makati so ok for travelers on business in the area. Cons: Pool very inviting but unfortunately closed every monday for maintenance. Look out for leaks from the shower/tub after use.
Avaliado a 31 agosto 2018
10,0
Soberbo
Ali, Arábia Saudita
Família com criança pequena
Suite com 3 Quartos
Estadia de 8 noites em agosto de 2018
Excellent”
Staff and front desk manager were so professional and no regrets at all
Avaliado a 27 agosto 2018
10,0
Soberbo
Ali, Arábia Saudita
Família com criança pequena
Quarto Premier Twin
Estadia de 9 noites em agosto de 2018
No regrets at all”
The place is very clean, staff are very friendly and professional. Since we checked in we met the front desk manager Ms.Jhen she made me feel welcome to my house and I recognized that she is all the time on counter checking on her guest by her own.. It was nice stay and I will come back soon.. Thank you Valero Management
Avaliado a 26 agosto 2018
9,2
Soberbo
Vishal, Hong Kong
Viajantes em Negócios
Premier Deluxe
Estadia de 5 noites em agosto de 2018
Soberbo”
Great staff. Good room . Restaurant had good food
Avaliado a 25 agosto 2018
9,6
Soberbo
Jam, Filipinas
Grupo
Suite 2 Quartos
Estadia de 1 noite em agosto de 2018
Very spacious room with attentive staff!”
The room was very spacious for a 2-Bedroom Suite, suitable for lounging by the television or having meals with friends. The staff were also very attentive, and also offered help with things like food delivery since we had food ordered for dinner. I would definitely recommend this hotel for group or business travellers!
Avaliado a 16 agosto 2018
7,2
Muito bom
Andrew, Filipinas
Família com criança pequena
Suite com 3 Quartos
Estadia de 1 noite em agosto de 2018
Muito bom”
The pros: location, value for money, gym and pool, the soft bed and clean beddings. The cons: the food in casa valeros. Very poor in taste. Staff are polite but I think lacks in training.
Avaliado a 06 agosto 2018
10,0
Soberbo
Gary, Austrália
Casal
Quarto Premiere com cama tamanho Queen
Estadia de 1 noite em maio de 2018
Very modern Hotel”
We received our room as a upgrade as our booked accomodation was unavailable, the Valero Suites and so nice comfortable with 5 star standards, very quite surrounding and close to food outlets including 7/11
Avaliado a 03 agosto 2018
9,2
Soberbo
Rudy
Viajantes Individuais
Quarto Premiere com cama tamanho Queen
Estadia de 9 noites em junho de 2018
Excellent location”
Well maintained and excellent location, close to most conveniences like groceries, restaurants and drug stores.
Avaliado a 06 julho 2018
We appreciate the time and effort you have spent to share your valuable comments. We are glad that we have exceeded your expectations. We look forward to your next visit at Valero Grand Suites.
Respondeu 10 julho 2018
Valero Grand Suites
2,0
Neil, Austrália
Viajantes em Negócios
Duplo Premier
Estadia de 1 noite em junho de 2018
WORST EXPERIENCE EVER”
WORST EXPERIENCE EVER I arrived after a late flight, the receptionist was more interested in his co-worker than myself – almost impossible to get him to actually deal with me. He couldn’t find my booking and then made me prove I had one. Then instead of a queen bed I got a single bed… and it was my birthday so I wasn’t happy. He kept my ID as he had done to several other guests. After 20 minutes I finally got my key and, the room was nothing like shown online. There is no sitting area, overall its tiny, so small in fact the wardrobe is in the bathroom. One of the lights was faulty and flicked all night. Staff walked in at 8.30am, by 9.30am, they were calling me asking me to check out…. Horrendous situation! By the way, the bed was the cheapest most basic mattress you will ever find, even at KMART… good luck!
Avaliado a 06 julho 2018
Dear Mr. Neil, We appreciate the time and effort you have spent to share your valuable comments. We apologize that we fell short on your expectations. Rest assured that your feedback was raised to the concerned department. We hope that you will stay with us again to show you that we are improving. Suitely your, Room Reservations Department
Respondeu 10 julho 2018
Valero Grand Suites
7,6
Muito bom
Nicole, Filipinas
Família com criança pequena
Suite 2 Quartos
Estadia de 1 noite em junho de 2018
Clean, comfortable beds, accessible location and easy check-in”
Pros: -Quick and smooth check-in & check-out -Entire room was clean and very spacious -Beds were comfortable -2br suite had a lot of storage -Suite has 2 main bathrooms and 2 separate toilet rooms, great for groups -Lots of restaurants nearby Cons -ROOM SERVICE AND HOUSEKEEPING ARE SUPER UNRELIABLE. We called room service requestinf for 2 buckets of ice from the hotel’s in-house restaurant and waited for over an hour, only to be told that they were already closed even if it’s only 930PM (store hours say they close at 10pm). I called at least 30mins before their closing time, so I don’t really get this. -We requested for 5 sets of spoon and fork, which came but took them almost an hour as well -Pool area needs improvement. It’s still on soft opening, but it definitely needs a lot of work. It’s also pretty small. The pool area manager was accommodating though, and they have and a clean shower room.
Avaliado a 03 julho 2018
Dear Ms. Nicole, We appreciate the time and effort you have spent to share your valuable comments. Your feedback is highly appreciated and will help us to improve. Rest assured that we will escalate your concern. We look forward to your next visit at Valero Grand Suites. Suitely yours, Room Reservations Department
Respondeu 10 julho 2018
Valero Grand Suites
5,6
ANIL, Malásia
Viajantes em Negócios
Quarto Premiere com cama tamanho Queen
Estadia de 2 noites em junho de 2018
Not so great about this hotel”
Bed was too hard to be called comfortable, light and TV was not working. While they rectified but doesn't looks like they have quality control. Dust bin was not cleared !
Avaliado a 30 junho 2018
We appreciate the time and effort you have spent to share your valuable comments. Rest assured that your concerns were discussed with the department involved for improvement. We look forward to welcoming you back to Valero Grand Suites.
Respondeu 10 julho 2018
Valero Grand Suites
6,0
Asmadi, Brunei Darussalam
Viajantes Individuais
Duplo Premier
Estadia de 3 noites em junho de 2018
The Room & Hotel”
Shower room need maintenance Water not strong enough TV volume not seems functioning The whole hotel is smelly everywhere Aircondition not
Avaliado a 27 junho 2018
Dear Asmadi, We're sorry to hear that you were disappointed during your stay. Your feedback is highly appreciated and will help us to improve. Rest assured that we will escalate your concern. Thank you for staying with us! Suitely yours, Room Reservations Department
Respondeu 28 junho 2018
Valero Grand Suites
9,2
Soberbo
Janette, Filipinas
Casal
Suite com 1 Quarto
Estadia de 1 noite em junho de 2018
A high quality hotel”
Everything was very cozy. The room was gorgeous and very comfortable. Staff were very welcoming. Very happy with our stay here.
Avaliado a 23 junho 2018
Dear Ms. Janette, Thank you very much for taking the time to review our property. We are glad that you enjoyed your stay here at Valero Grand Suites. We hope to see you again! Suitely yours, Room Reservations Department
Respondeu 28 junho 2018
Valero Grand Suites
8,0
Excelente
Albert, Malásia
Casal
Quarto Premiere com cama tamanho Queen
Estadia de 6 noites em junho de 2018
Muito bom”
Overall a great place to stay. Room was clean. Only problem was that the rain shower was broken & the whole piping was leaning against the shower screen. Very dangerous. Asked for it to be repaired, it took more than half a day fr it to be done. The better or more professional solution would hv been to offer us another room. Instead, they kept us there while they tried to fix the problem. I needed to shower to go for a meeting. After much complaining, they let me shower in another room but did not move us to a new room. That’s not professional.
Avaliado a 18 junho 2018
Dear Mr. Albert, We would like to apologize for the unfortunate experiences that you have encountered during your stay with us. Your feedback has been escalated to the concerned departments for corrective action and to improve our service. We really appreciate the opportunity to have you as our guest and for letting us know your feedback. We hope that you will stay with us again. Best Regards, Room Reservations Department
Respondeu 28 junho 2018
Valero Grand Suites
8,0
Excelente
Erwin, Filipinas
Viajantes em Negócios
Quarto Premiere com cama tamanho Queen
Estadia de 1 noite em abril de 2018
Nice hotel in Makati”
All good... can't complain. Except for the rooftop pool area. Still needs work...
Avaliado a 13 maio 2018
Dear Mr. Erwin, We appreciate the time and effort you have spent to share your valuable comments. Your feedback is highly appreciated and will help us to improve. We look forward to your next visit at Valero Grand Suites. Suitely yours, Room Reservations Department
Respondeu 21 maio 2018
Valero Grand Suites
10,0
Soberbo
cynthia, Filipinas
Viajantes em Negócios
Premier Business Queen Room
Estadia de 1 noite em abril de 2018
Hotel is good but the check in process is horrible”
Check in process is horrible because the Hotel ask for payment over the counter even if I paid this online and shows completed transaction. Hope Agoda's system will synchronize hotel system. Imagine if we do not have cash on hand.
Avaliado a 10 maio 2018
Dear Ms. Cynthia, We appreciate the time and effort you have spent to share your valuable comments. Rest assured that your concerns were discussed with the department involved for improvement. We look forward to welcoming you back to Valero Grand Suites. Suitely yours, Room Reservations Department
Respondeu 21 maio 2018
Valero Grand Suites
10,0
Soberbo
Joshua, Filipinas
Casal
Premier Business Queen Room
Estadia de 1 noite em abril de 2018
Good stay”
Hotel is pretty good! Room was comfy, staff were nice.
Avaliado a 09 maio 2018
Dear Mr. Joshua, We appreciate the time and effort you have spent to share your valuable comments. We look forward to your next visit at Valero Grand Suites. Suitely yours, Room Reservations Department
Respondeu 21 maio 2018
Valero Grand Suites
123
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