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Pudong Shangri-La, East Shanghai

"Simply the best view, quality finishing and talented staff"

Syed - August 29, 2018
 Pudong Shangri-La, East Shanghai
Lobby Pudong Shangri-La, East Shanghai
Swimming pool Pudong Shangri-La, East Shanghai
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Pudong Shangri-La, East Shanghai

33 Fu Cheng Road, Pudong , Lujiazui and New Int'l Expo Center Pudong, Shanghai, China, 200120 - See map
Free Wi-Fi
Property highlights
Check-in/out [express]
Hassle-free check in
Close to Oriental Pearl Tower
Within 500 m of property
See map
Popular landmarks
Super Brand Mall 140 m
Tom Bear Zhengda Square Shop 170 m
Dazhong Shuju Zhengda Square Shop 170 m
Superbrand Shopping Mall Shanghai 170 m
C&A Square Shop 170 m
Top of Shanghai Observatory 200 m
Jinmao Tower 290 m
IFC Shanghai International Financial Center 340 m
Bank of China Tower 370 m
Shanghai IFC Mall 370 m
Nearby landmarks
Oriental Pearl Tower 500 m
Shanghai Tower 640 m
Shanghai World Financial Center 790 m
The Bund (Wai Tan) 990 m
Yu Garden (Yuyuan) 1.29 km
Nanjing Lu (Nanjing Road) 1.85 km
Shanghai Museum (Shanghai Bowuguan) 2.38 km
Former French Concession 2.9 km
Shanghai Disneyland 18.71 km
Zhujiajiao Ancient Town 44.45 km
9.2

Exceptional

Location rating score

Inside city center
Popular neighborhood
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [indoor]
  • 390 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Shanghai

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Shanghai every 1 minutes on Agoda.com
Value for money8.0
Distance to city center5. Km
Location rating9.2
Nearest airportShanghai Hongqiao International Airport (SHA)
Distance to airport16.4 km

Rooms available at Pudong Shangri-La, East Shanghai

Excellent
Room comfort & quality
8.7
Horizon Premier Bund King Room
Horizon Premier Bund King Room
...
  • Room size: 54 m²/581 ft²
  • Shower and bathtub
  • 1 king bed
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Premier Twin Room
Premier Twin Room
...
  • Room size: 64 m²/689 ft²
  • Shower and bathtub
  • 2 single beds
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Horizon Premier Suite King
Horizon Premier Suite King
...
  • Room size: 80 m²/861 ft²
  • Shower and bathtub
  • 1 king bed
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Horizon Club Bund King Room
Horizon Club Bund King Room
...
  • Room size: 40 m²/431 ft²
  • Shower and bathtub
  • 1 king bed
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Deluxe Bund King Room
Deluxe Bund King Room
...
  • Room size: 40 m²/431 ft²
  • Shower and bathtub
  • 1 king bed
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Horizon Suite King
Horizon Suite King
...
  • Room size: 80 m²/861 ft²
  • Shower and bathtub
  • 1 king bed
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Deluxe Bund Twin Room
Deluxe Bund Twin Room
...
  • Room size: 40 m²/431 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Premier King Room
Premier King Room
...
  • Room size: 54 m²/581 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Horizon Grand Bund King Room
Horizon Grand Bund King Room
...
  • Room size: 64 m²/689 ft²
  • Shower and bathtub
  • 1 king bed
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Horizon Executive King Room
Horizon Executive King Room
...
  • Room size: 40 m²/431 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices

What people love about Pudong Shangri-La, East Shanghai

  • 8.4
    Excellent
    Spaciousness

    "Rooms are large, beds are comfortable."

    Scott

    |

    May 20, 2018

  • 10.0
    Exceptional
    Location

    "Great service and excellent location!"

    Sharon

    |

    February 27, 2020

  • 10.0
    Exceptional
    Location

    "Best location , everything is here"

    Yeo

    |

    January 4, 2020

Property ranking|Compared to 2,673 Shanghai properties
See all rankings
Location score
9.2/10
Room comfort score
8.7/10
Couples review score
9.0/10
Service score
8.7/10
Better than
98
%
of Shanghai properties
Better than
98
%
of Shanghai properties
Better than
98
%
of Shanghai properties
Better than
97
%
of Shanghai properties
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Overall rating:
8.7
Excellent
498 reviews
Cleanliness
8.9
Facilities
8.5
Location
9.2
Read all reviews >
What travelers say they love:
Food is great , staff is friendly rates are reasonable
Solanki from India
Family with young children
More about Pudong Shangri-La, East Shanghai

More about Pudong Shangri-La, East Shanghai

Being one of Shanghai's top rated hotels, Pudong Shangri-La, East Shanghai offers luxuriously appointed rooms and suites in two distinct signature towers. The Grand Tower offers experience of sophistication for all residents with exclusive services. The classic River Wing fuses old-world elegance with Oriental touches to evoke a cozy and relaxed ambience. Horizon Rooms offer access to the Horizon Club Lounge with complimentary benefits including: daily breakfast, evening cocktails, and the use of meeting room facilities.

Its prime location allows convenient access to both Hongqiao and Pudong International Airports. With close proximity to famous landmarks, tourist attractions, restaurants, and shopping areas, this award-winning property is an excellent venue for both business and leisure travelers.

As for dining options, guests do not have to look any further as the property offers 11 restaurants and bars to cater to any dining preferences. In addition, CHI, The Spa is a tranquil spot for a pampering session towards the end of the day.

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Most talked about facilities

Breakfast
13 mentions
Food & Dining
11 mentions
View
11 mentions
Swimming Pool
7 mentions

What they offer

9.2
Exceptional
Staff 

"Very good services throughout the hotel"

Massimo

|

August 28, 2017

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Yi Café
Cuisine:Asian, Chinese, European
Menu:Buffet, A-la-carte
Gui Hua Lou
Cuisine:Chinese, Szechuan
Nadaman
Cuisine:Japanese, Seafood, Sushi
Sushi by Nadaman
Cuisine:Japanese, Seafood, Sushi
The Exchange Bar & Grill
Cuisine:European
Lobby Lounge
Cuisine:Asian, European
Jade on 36 Restaurant
Cuisine:European
Gourmet
Cuisine:European
Jade on 36 Bar
Cuisine:European
Seventh Son
Cuisine:Cantonese
Show more

Nearby restaurants

Chinese cuisine
Chinese cuisine
QuanJia Qi Fu
30 m Chinese, Seafood
JunYue Xuan (HuaYuan ShiQiao)
280 m Chinese
ZhengDou Zhou Mian ZhuanJia (Guo Jin Center)
420 m Chinese
American cuisine
American cuisine
Blue Frog (SWFC)
720 m American, Bar
Blue Frog (Kerry Parkside)
790 m American, Bar
Foodie Wine Bar
810 m American, Contemporary, Italian
Asian cuisine
Asian cuisine
Yi Cafe at Pudong Shangri-La
30 m Asian, European, Indian
Gui Hua Lou
30 m Asian, Chinese, Vegetarian
Paradise Dynasty
250 m Asian, Chinese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Pudong Shangri-La, East Shanghai from real guests

Provided by verified guests of Agoda
Agoda Reviews (498)Booking.com Reviews (725)
8.7
/
10
Cleanliness8.9
Facilities8.5
Location9.2
Room comfort and quality8.7
Service8.7
Value for money8.0
High score for Shanghai
Rating
9+ Exceptional (127)
8-9 Excellent (57)
7-8 Very Good (50)
6-7 Good (27)
<6 Below Expectation (15)
Time of the year
Mar - May (79)
Jun - Aug (70)
Sep - Nov (74)
Dec - Feb (53)
Don't miss out!Users are booking a place in Shanghai every 1 minutes on Agoda.com
All guests (498)
All languages

Show reviews that mention 

Showing 276 verified guest comments
12345
9.3
Exceptional
Michelle from United States
Solo traveler
Stayed 3 nights in October 2012

Fantastic service made me feel at home”

The room was big and had a fabulous view. The breakfast buffet was the best I've ever seen.

as difficult as it can be to travel around china as a non chinese speaker, the hotel staff made it easy to get around, not only showing locations on a map, but drawing an additional map marked with landmarks that would be easy for me to spot. the horizon club lounge was a relaxing oasis. the lounge staff was very attentive and seemed to preempt my every need. it should be noted that they do have a smoking section, but it is not separated by doors. you can smell smoke when you walk into the lounge, but it is not overwhelming. (i guess you have to remember you are in china where smoking is permitted in most places). overall, it was a great experience. i felt like i was in a much smaller boutique hotel with the service that comes with that. i look forward to my next visit to shanghai to stay again at the pudong shangri-la.

Reviewed October 19, 2012
9.7
Exceptional
Lilian from Canada
Business traveler
Stayed 5 nights in May 2011

Presentable Hotel for Business Traveler”

The horizon club executive lounge are best to entertain guest

we have been staying at pudong shangri-la hotel every time we visited shanghai, we are very well acquainted with the surroundings of the hotel, the bed linens are of the best quality. usually, we book for room at the horizon floor to have the privilege in using the horizon club lounge in entertaining our guest. we can also enjoy the convenient of having buffet breakfast the horizon club. the horizon club manager and staff are very helpful

Reviewed June 09, 2011
9.3
Exceptional
Mohammed from Saudi Arabia
Solo traveler
Stayed 6 nights in August 2013

the hotel is great, in a great location.”

Location, service, Interior design

From my opinion, everything about this hotel was great. The food, service, location, the price was a bit high but it worth it. If I had the chance to go back to shanghai, for sure I’ll stay in Pudong Shangri-la.

Reviewed September 09, 2013
9.7
Exceptional
Lilian from Canada
Business traveler
Stayed 5 nights in May 2011

Hotel for the Professionals”

Easy access to the mall which is at the back of the hotel

We have enjoyed our stay at the Pudong Shangri-la Hotel. The Concierge staff are very helpful. We also enjoyed having a separate buffet breakfast at the Horizon Club floor assisted by the manager and staff of the Horizon Club floor. We also have a good view of the Orient Pearl Tower and the Bund. The transportation is very convenient and systematic.

Reviewed June 09, 2011
8.7
Excellent
NANTACHIT from Thailand
Group
Stayed 2 nights in May 2012

Pleasant stay with quality service”

Good location , good food in the hotel

This is the third time for me to stay at Shangri la hotel, Pudong, Shanghai, the reason why I choose to stay here are Location : it is so convenient that can access to the shopping mall either Super brand mall and IFC, also the sightseeing place Hotel: provide with good service and good food, also the hotel room that make my stay was so pleasant

Reviewed May 10, 2012
9.3
Exceptional
Stefan from Australia
Solo traveler
Stayed 4 nights in December 2012

Excellent hotel with oustanding service”

Access to the Horizon Club Lounge and hotel location

The stay at this hotel was amazing. The service was superb and access to the Horizon Club lounge was really worth the money! The facilities offered such as gym and pool were fantastic and the room was very spacious, modern and clean! Definitely would come back and stay at the Pudong Shangri-La!

Reviewed December 29, 2012
9.7
Exceptional
Jonelle from Australia
Couple
Stayed 1 night in May 2012

Shangri-la true to the legend”

luxurious features, yi cafe sensational. great views and location.

Shangri-la Pudong is a luxuriously appointed hotel with vast foyers discreetly equipped with helpful staff - even someone to show you which lift is ready or the way to exit. We arrived just in time for the dinner smorgasboard. What a fabulous array of tempting morsels from several international cuisines. Breakfast was just as good, with the gelati still available - no, I didn't!

Reviewed May 08, 2012
10.0
Exceptional
monica from United States
Solo traveler
Stayed 3 nights in October 2009

Amazing Stay”

Impress with the dining and hotel facility
Needs help in spa department

My short stay in shangri-la of 3 nights was just amazingly comfortable. The staff was incredibly helpful, my extremely clean room had a gorgeous view of the pearl tower on the 25th floor, they provided me with one of my favorite brands for bathroom products. I was particular impress with their spread during breakfast, the breakfast was anyting you can imagine of only the high quality foods. French bakery, american buffett, chinese, i can go on forever on the various cusine they put together to fulfill everyones taste, the coffee in the restaurant was so creamy tasting with out dairy cream this is. I oreder in room coffee and was not the same experience it was old and bitter tasting. But over all i had a wonderful stay. I had to make a shipment to the us the staff made everything possible to make it as easy for me that it could of been, provided me with an in room ups box, labels, etc. Picked up from room, sent estimate to room and it was all done. Thank you to all the satff for making my 4 days with you so easy. The only bad thing i found in shangri-la was i had a manicure and pedicure done, this needs a lot of help to make the customer comfortable and happy. No complains at the moment but the truth is they are not set up for this service they had to improvise the seating and set up. However at the hair salon i had a wonderful wash and dry service very professional. I will come back.

Reviewed October 22, 2009
9.7
Exceptional
BingRong from China
Family with young children
Stayed 1 night in April 2012

the best hotel”

rooms are fantastic and the service is great

Me and my kids had a great experience in Shangri-la shanghai. The location is good, close to everything. The rooms are fantastic, I booked two rooms for singles and was expecting a single bed but they are like queen size. They also delivered complementary tea to welcome the guests. The service is great, very friendly staff. My kids also left few items in the room after check out; includes ipod, DS, shirts etc and we only realized after we got back home. The housekeeper kept the items and got them delivered back to us with a reasonable charge. Overall, we had a pleasant time and I strongly recommend this hotel.

Reviewed May 15, 2012
8.0
Excellent
Carla from United States
Couple
Stayed 5 nights in October 2009

Great place!”

Fluent English speaking staff was a huge help, health club and massage services were great, and very nice rooms. Plus between the filtered water system and provided bottled water, we rarely had to worry about purchasing water when we were out and about!
Restaurants are expensive

We just returned from the Pudong Shangri La after a 5 night stay. We found a great price on Agoda, even better than the conference rate. The hotel was a great find. The staff spoke English fluently, which made life a lot more easy when in such a foreign location. The concierge had helpful recommendations, and the rooms were spotless. We were also very thankful for the frequently refreshed bottled water, which was helpful on our journeys out and about. Most cab drivers knew the hotel, which also made it easy to get to, but it was a little off the beaten path for most of the sightseeing. But we'd absolutely stay there again.

Reviewed October 17, 2009
9.3
Exceptional
Timothy from United States
Solo traveler
Stayed 7 nights in July 2012

Exceptional facilities and staff”

The rooms were well appointed, modern, and very comfortable. Housekeeping was extremely attentive.

I can't say enough about the quality of this hotel and its staff. The facilities were modern, beautiful, and amazingly clean. The rooms are spacious and very comfortable and well-appointed, with ample closet space, work space, and plush furnishings. The housekeeping staff was very attentive, friendly, and most English well. The rest of the staff was equally as friendly with good English skills. I would stay at the Shangri La any time I'm in Shanghai.

Reviewed August 04, 2012
8.3
Excellent
Mohit from India
Business traveler
Stayed 1 night in January 2016

Overpriced Different than other Shangri-La's”

1) Indian Vegetarian is available in the Buffet Lunch at Cafe. 2) Good Room View's 3) Accessible Electrical points where Most needed

Normally, you at a Welcome Drink and some Fruit Platter in other Shangri-La's (Beijing for Eg.) However, Nothing Pudong Shangri-La Offers. The toiletries were unbranded unlike others. They dont understand the word "Hair Oil" and couldnt provide one. There is a serious language issue while ordering Room Service or any other service. This is really tough.

Reviewed January 15, 2016
10.0
Exceptional
Danielle from United Kingdom
Couple
Stayed 1 night in September 2010

One night magical stay”

Luxurious room with beautiful views over the Bund. Good size swimmming pool and well equipped gym with relaxing & clean changing area with sauna and steam room
No DVD player in the room

We went to stay at the Pudong Shangrila for our four year anniversay and must say although very expensive the cost was well worth it! We first had the Buffet style lunch at the 'Cafe' on the 1st floor - which was amazing as usual. Not only a huge variety of cuisine, but very helpful and pleasant staff. We checked in to the hotel after lunch, and to our suprise we had been upgraded to an Executive Bund view room! The room was in no way disappointing, decorated in a traditional theme with plush soft carpets, neutural linens, and all the regular conveniences. Extremely clean and well presented, the main feature must be the amazing view directly out across the Bund. We were only on the 6th floor, but it was still breathtaking. After resting off lunch, we went for a swim. Again everything was very clean and comfortable, and the staff were helpful. We really enjoyed our stay although brief. It has made our anniversay all the more memorable.

Reviewed October 05, 2010
10.0
Exceptional
Weiyu from China
Couple
Stayed 3 nights in January 2010

Shangri-La is currently the best hotel we stayed”

Location Decoration Communication Chi Spa
none

Location: Superb,it is a 3-min walk to suway Line-2 at whose stops on the other side of the river can one find many of places of interest found on guidebooks. -- Taxi coming in or going out is quick, too, because there is a tunnel, which means it is less likely that, if the city wants cosmetic upgrade, it will be blocked, like the Bund as of Jan 2010. Cost: Book early and you'll get a good price. We got three nights for $170 each. Scent: Shangri-la has its own scent and it smells great. We bought a few candles and two bottle of scent Rooms: (Riverside Wing) very good size, has the best linen we found in hotels we stayed. Very clean. Well maintained. Free internet access. Separated tub and shower.

Reviewed January 22, 2010
9.6
Exceptional
fei from Australia
Family with teens
Stayed 5 nights in September 2016

Location, location, location”

Best location! Beatiful river view room! Shopping centre and many good restraurant next to it. Walking distance to centre of Pudong! Cross river to old shanghai centre! Will stay here for all future visits to shanghai!

Reviewed September 27, 2016
9.2
Exceptional
Hean from Malaysia
Couple
Premier Twin Room
Stayed 5 nights in August 2018

Awesome Hospitality from Shangri-La ”

Love our stay in Shangri-la ! Everything is almost perfect in this hotel. Pros : 1. location is awesome ! Close to IFC mall and Big Brands Mall. Plenty of food choices in the area and shopping ! 5 min walk to the river bank of Huangpu River. Beautiful view of Huangpu River and The Bund. 2. Cleanliness is 5 stars. 3. Bar on 36 has a nicer view of the Bund. 4. Room 1559 Grand Tower has view of the Bund. House keeping is very efficient. 5. Close to Lujiazui’s metro station. Cons : Not all staff speaks English. We will be back again soon :)

Reviewed August 22, 2018
9.7
Exceptional
karen from Malaysia
Couple
Stayed 2 nights in January 2011

lovely hotel”

nice room amenities

Hotel had impeccable service from the moment we walked into the lobby to check in. Room service and housekeeping were very prompt. The room was spacious, clean and amenities were plentiful. Bought items from the hotel gift shop and the assistant was both knowledgeable and helpful. Even when we had to wait outside in the cold for a taxi, there were standing heaters to provide warmth - small details like that show why the Shangri-la is 5 star!

Reviewed March 30, 2011
9.7
Exceptional
Saichon from United States
Business traveler
Stayed 3 nights in November 2012

Great Hotel”

service, service, service

An excellent hotel, ideally situated and providing all the amenities and services expected of the Shangri La. Good value when booked via Agoda, received a price about 1/3 less than my colleagues who booked online. Highly recommended.

Reviewed November 27, 2012
10.0
Exceptional
Qun from Singapore
Group
Deluxe Bund Twin Room
Stayed 1 night in October 2018

Definitely worth the money”

This hotel is located at LuJiaZui area and it is very near to the famous Oriental Pearl Tower and Shanghai Tower. Get the room with the bund view and it is definitely worth the money!

Reviewed October 29, 2018
8.0
Excellent
Sherine from Malaysia
Business traveler
Skyline Twin Room
Stayed 4 nights in April 2019

The location is very convenient. But the staff was lack of communication. ”

I booked a deluxe bed room but was given a twin single bed and the staff was lack of communication and asked us to change our room for three times in 5 days. There are two building in Shangri La, which is old and new wing. The first day I was arranged in old wing which was not the room I booked through agoda but I didn’t mind just for a day. But the second day when I want to change my room, the staff told me the hotel was fully booked?!! I was like ? I told the staff a day before and they promised they will change a room for me but I have to stay another one more day in a room which is in a lower grade and unhappy mood. But after they switch me to new wing, the room is ok. City view is nice.

Reviewed April 23, 2019
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