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9.1

Exceptional
/10
(9,765 reviews)See what guests said
View6
Breakfast2
Shops2
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Super Brand Mall

140 m

Tom Bear Zhengda Square Shop

170 m

Dazhong Shuju Zhengda Square Shop

170 m

Superbrand Shopping Mall Shanghai

170 m

C&A Square Shop

170 m

Popular landmarks
Oriental Pearl Tower

500 m

Shanghai Tower

640 m

Shanghai World Financial Center

790 m

The Bund (Wai Tan)

990 m

Yu Garden (Yuyuan)

1.3 km

Closest landmarks
IFC Shanghai International Financial Center

340 m

Bank of China Tower

370 m

Shanghai International Convention Center

460 m

LuJiaZui JingTing

460 m

Binjiang Park

490 m

Pudong Shangri-La, Shanghai

"Great service and excellent location!"

Sharon - February 27, 2020
 Pudong Shangri-La, Shanghai
Lobby Pudong Shangri-La, Shanghai
Lobby Pudong Shangri-La, Shanghai
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Pudong Shangri-La, Shanghai

33 Fu Cheng Road, Pudong , Lujiazui and New Int'l Expo Center Pudong, Shanghai, China, 200120 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Lujiazui and New Int'l Expo Center Pudong, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous The Bund (Wai Tan). Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [indoor]
  • 390 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Shanghai

  • Free Wi-Fi in all rooms!

Value for money8.0
Distance to city center5. Km
Location rating9.2
Nearest airportShanghai Hongqiao International Airport (SHA)
Distance to airport16.4 km

Rooms available at Pudong Shangri-La, Shanghai

Excellent
Room comfort & quality

8.7

Horizon Premier Bund King Room
...
  • Room size: 54 m²/581 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Premier Twin Room
...
  • Room size: 64 m²/689 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Horizon Club Bund King Room
...
  • Room size: 40 m²/431 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Deluxe Bund Twin Room
...
  • Room size: 40 m²/431 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Deluxe Bund King Room
...
  • Room size: 40 m²/431 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Horizon Premier Suite King
...
  • Room size: 80 m²/861 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Horizon Suite King
...
  • Room size: 80 m²/861 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Horizon Grand Bund King Room
...
  • Room size: 64 m²/689 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Horizon Deluxe King Room
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Horizon Club Bund Twin Room
...
  • Room size: 40 m²/431 ft²
  • River view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Pudong Shangri-La, Shanghai have a hot tub?

A hot tub is one of the facilities available at Pudong Shangri-La, East Shanghai.

What time is check-in and check-out at Pudong Shangri-La, Shanghai?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Pudong Shangri-La, Shanghai?

Pudong Shangri-La, Shanghai is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 880 CNY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Pudong Shangri-La, Shanghai also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Pudong Shangri-La, Shanghai has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Shanghai with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Pudong Shangri-La, Shanghai?

Start your mornings right, with the à la carte and buffet breakfast options offered at Pudong Shangri-La, Shanghai. Western breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 254.2 CNY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Pudong Shangri-La, Shanghai?

Pudong Shangri-La, Shanghai features 6 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea and salad are served using only quality ingredients.

Can special events be hosted at Pudong Shangri-La, Shanghai?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Pudong Shangri-La, Shanghai. Small or intimate events like entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Pudong Shangri-La, Shanghai?

On-site venues and convenient event services make Pudong Shangri-La, Shanghai an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Pudong Shangri-La, Shanghai?

Pudong Shangri-La, Shanghai does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Pudong Shangri-La, Shanghai?

The closest train, metro, or bus station to Pudong Shangri-La, Shanghai is Lujiazui Metro Station, 370 m away.

What restaurants are nearby Pudong Shangri-La, Shanghai?

Restaurants including Jade On 36 Restaurant, Yi Cafe at Pudong Shangri-La and Gourmet-Pudong Shangri-La are popular in Pudong Shangri-La, Shanghai’s neighborhood which is known as Lujiazui and New Int'l Expo Center Pudong.

What popular shopping places are close to Pudong Shangri-La, Shanghai?

Shopping options in Pudong Shangri-La, Shanghai’s Lujiazui and New Int'l Expo Center Pudong neighborhood include A.P. Plaza Yinyang Market, Shanghai IFC Mall and Super Brand Mall.

What are popular attractions near Pudong Shangri-La, Shanghai?

Pudong Shangri-La, Shanghai’s location in the Lujiazui and New Int'l Expo Center Pudong neighborhood makes it close to famous attractions including Oriental Pearl Tower, Shanghai World Financial Center and Shanghai Tower.

What popular natural sightseeing spots are close to Pudong Shangri-La, Shanghai?

Pudong Shangri-La, Shanghai’s nearby natural sights include Nanpu Square Park, trees and Pudong Gaoqiao Riverside Forest Park located in the same Lujiazui and New Int'l Expo Center Pudong area.

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Explore the neighborhood

What people love about Pudong Shangri-La, Shanghai

  • 10

    Exceptional
    Location

    "Great service and excellent location!"

    Sharon

    |

    February 27, 2020

  • 10

    Exceptional

    "Will definitely be back!"

    Sharon

    |

    February 27, 2020

  • 10

    Exceptional
    Location

    "Best location , everything is here"

    Yeo

    |

    January 4, 2020

Overall rating:

9.1

Exceptional
9,765 reviews
Cleanliness
8.9
Facilities
8.5
Location
9.2
Read all reviews >
What travelers say they love:
Horizon club is the best and the service was excellent.
Zolboo from Mongolia
Couple
More about Pudong Shangri-La, Shanghai

More about Pudong Shangri-La, Shanghai

Pudong Shangri-La, Shanghai

Pudong Shangri-La, Shanghai is the perfect choice for travelers who want to take in the sights and sounds of Shanghai. Experience an urban escape in Shanghai with a stay at Pudong Shangri-La, Shanghai, with its exceptional location right in the city center. Looking for lots of choices? Pudong Shangri-La, Shanghai spoils you for choices in activities, with its convenient location just 980 m from the The Bund (Wai Tan).
Pudong Shangri-La, Shanghai provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Shanghai.
If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Pudong Shangri-La, Shanghai. The hotel also offers mini bar in some rooms for when you feel like it is needed.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Pudong Shangri-La, Shanghai. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar and nightclub can be as fun as a night out with your travel companions.
Never let a day go wasted when you're at Pudong Shangri-La, Shanghai with all the activities and facilities provided. Finish your vacation days right by dropping in at the massage, hot tub, salon, steam room and spa. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Have some easy fun without traveling far, while playing tennis court at Pudong Shangri-La, Shanghai. Have fun with your friends or family, or even meet new people at the shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Pudong Shangri-La, Shanghai provides an excellent base for exploring the sights of Shanghai in-depth. Get a photograph of yourself in front of Oriental Pearl Tower located 490 m away, a must-see for anyone visiting Shanghai. An afternoon of browsing the works at Shanghai Museum (Shanghai Bowuguan) located 2.3 km away can familiarize you with the local art scene.

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Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Breakfast

13 mentions

Food & Dining

11 mentions

View

11 mentions

Swimming Pool

7 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • French
  • German
  • Japanese
  • Korean
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Fitness center
  • Hot tub
  • Massage
  • Nightclub
  • Pool with view
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Tennis court
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Playground

Access

  • Buzzer/wireless intercom
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Food and dining
Restaurants on site

Yi Café

  • Cuisine: Asian, Chinese, European
  • Menu: Buffet, A-la-carte

Gui Hua Lou

  • Cuisine: Chinese, Szechuan

Nadaman

  • Cuisine: Japanese, Seafood, Sushi

Sushi by Nadaman

  • Cuisine: Japanese, Seafood, Sushi

The Exchange Bar & Grill

  • Cuisine: European

Lobby Lounge

  • Cuisine: Asian, European

Jade on 36 Restaurant

  • Cuisine: European

Gourmet

  • Cuisine: European

Jade on 36 Bar

  • Cuisine: European

Seventh Son

  • Cuisine: Cantonese
Location
33 Fu Cheng Road, Pudong , Lujiazui and New Int'l Expo Center Pudong, Shanghai, China, 200120
Exceptional
Location

9.2

Airports

  • Shanghai Hongqiao International Airport (SHA)
    16.4 km 41 min drive
  • Shanghai Pudong International Airport (PVG)
    31.1 km 50 min drive

Public transportation

  • Lujiazui Metro Station
    380 m
  • International Cruise Terminal Metro Station
    1.6 km

Hospital or clinic

  • District Centre Hospital
    1.4 km

Shopping

  • South Bund Soft Spinning Material Market
    2.6 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Oriental Pearl Tower
    500 m
  • Shanghai Tower
    640 m
  • Shanghai World Financial Center
    790 m
  • The Bund (Wai Tan)
    990 m
  • Yu Garden (Yuyuan)
    1.3 km
  • Nanjing Lu (Nanjing Road)
    1.9 km
  • Shanghai Museum (Shanghai Bowuguan)
    2.4 km
  • Former French Concession
    2.9 km
  • Shanghai Disneyland
    18.7 km
  • Zhujiajiao Ancient Town
    44.5 km

Nearby landmarks

  • Super Brand Mall
    140 m
  • Tom Bear Zhengda Square Shop
    170 m
  • Dazhong Shuju Zhengda Square Shop
    170 m
  • Superbrand Shopping Mall Shanghai
    170 m
  • C&A Square Shop
    170 m
  • Top of Shanghai Observatory
    200 m
  • Jinmao Tower
    290 m
  • IFC Shanghai International Financial Center
    340 m
  • Bank of China Tower
    370 m
  • Shanghai IFC Mall
    370 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • Guests booking Horizon room types are entitled to access to club lounge, breakfast, beverages, use of meeting rooms, suit pressing, late check-out, portable Wi-Fi, and stocked minibar. Please contact the property for more information.
  • There is an additional meal charge for children. Please contact the property directly for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee880 CNY
  • Distance from city center5. Km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)254.2 CNY

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors36
  • Number of restaurants6
  • Number of rooms 946
  • Room voltage220
  • Year property opened1998
  • Most recent renovation2009
Property announcements

In compliance with the new "Shanghai Household Waste Management Regulations", from July 1, 2019 onward the property will not provide disposable amenities including toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Reviews of Pudong Shangri-La, Shanghai from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.9
Facilities8.5
Location9.2
Room comfort and quality8.7
Service8.7
Value for money8.0
High score for Shanghai
Rating
9+ Exceptional (127)
8-9 Excellent (57)
7-8 Very Good (50)
6-7 Good (27)
<6 Below Expectation (15)
Time of the year
Mar - May (79)
Jun - Aug (70)
Sep - Nov (74)
Dec - Feb (53)
All guests (498)
All languages

Show reviews that mention 

Showing 276 verified guest comments
12345
9.3
Exceptional
Michelle from United States
Solo traveler
Stayed 3 nights in October 2012

Fantastic service made me feel at home”

The room was big and had a fabulous view. The breakfast buffet was the best I've ever seen.

as difficult as it can be to travel around china as a non chinese speaker, the hotel staff made it easy to get around, not only showing locations on a map, but drawing an additional map marked with landmarks that would be easy for me to spot. the horizon club lounge was a relaxing oasis. the lounge staff was very attentive and seemed to preempt my every need. it should be noted that they do have a smoking section, but it is not separated by doors. you can smell smoke when you walk into the lounge, but it is not overwhelming. (i guess you have to remember you are in china where smoking is permitted in most places). overall, it was a great experience. i felt like i was in a much smaller boutique hotel with the service that comes with that. i look forward to my next visit to shanghai to stay again at the pudong shangri-la.

Reviewed October 19, 2012

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9.7
Exceptional
Lilian from Canada
Business traveler
Stayed 5 nights in May 2011

Presentable Hotel for Business Traveler”

The horizon club executive lounge are best to entertain guest

we have been staying at pudong shangri-la hotel every time we visited shanghai, we are very well acquainted with the surroundings of the hotel, the bed linens are of the best quality. usually, we book for room at the horizon floor to have the privilege in using the horizon club lounge in entertaining our guest. we can also enjoy the convenient of having buffet breakfast the horizon club. the horizon club manager and staff are very helpful

Reviewed June 09, 2011

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9.3
Exceptional
Mohammed from Saudi Arabia
Solo traveler
Stayed 6 nights in August 2013

the hotel is great, in a great location.”

Location, service, Interior design

From my opinion, everything about this hotel was great. The food, service, location, the price was a bit high but it worth it. If I had the chance to go back to shanghai, for sure I’ll stay in Pudong Shangri-la.

Reviewed September 09, 2013

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9.7
Exceptional
Lilian from Canada
Business traveler
Stayed 5 nights in May 2011

Hotel for the Professionals”

Easy access to the mall which is at the back of the hotel

We have enjoyed our stay at the Pudong Shangri-la Hotel. The Concierge staff are very helpful. We also enjoyed having a separate buffet breakfast at the Horizon Club floor assisted by the manager and staff of the Horizon Club floor. We also have a good view of the Orient Pearl Tower and the Bund. The transportation is very convenient and systematic.

Reviewed June 09, 2011

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8.7
Excellent
NANTACHIT from Thailand
Group
Stayed 2 nights in May 2012

Pleasant stay with quality service”

Good location , good food in the hotel

This is the third time for me to stay at Shangri la hotel, Pudong, Shanghai, the reason why I choose to stay here are Location : it is so convenient that can access to the shopping mall either Super brand mall and IFC, also the sightseeing place Hotel: provide with good service and good food, also the hotel room that make my stay was so pleasant

Reviewed May 10, 2012

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9.3
Exceptional
Stefan from Australia
Solo traveler
Stayed 4 nights in December 2012

Excellent hotel with oustanding service”

Access to the Horizon Club Lounge and hotel location

The stay at this hotel was amazing. The service was superb and access to the Horizon Club lounge was really worth the money! The facilities offered such as gym and pool were fantastic and the room was very spacious, modern and clean! Definitely would come back and stay at the Pudong Shangri-La!

Reviewed December 29, 2012

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9.7
Exceptional
Jonelle from Australia
Couple
Stayed 1 night in May 2012

Shangri-la true to the legend”

luxurious features, yi cafe sensational. great views and location.

Shangri-la Pudong is a luxuriously appointed hotel with vast foyers discreetly equipped with helpful staff - even someone to show you which lift is ready or the way to exit. We arrived just in time for the dinner smorgasboard. What a fabulous array of tempting morsels from several international cuisines. Breakfast was just as good, with the gelati still available - no, I didn't!

Reviewed May 08, 2012

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10.0
Exceptional
monica from United States
Solo traveler
Stayed 3 nights in October 2009

Amazing Stay”

Impress with the dining and hotel facility
Needs help in spa department

My short stay in shangri-la of 3 nights was just amazingly comfortable. The staff was incredibly helpful, my extremely clean room had a gorgeous view of the pearl tower on the 25th floor, they provided me with one of my favorite brands for bathroom products. I was particular impress with their spread during breakfast, the breakfast was anyting you can imagine of only the high quality foods. French bakery, american buffett, chinese, i can go on forever on the various cusine they put together to fulfill everyones taste, the coffee in the restaurant was so creamy tasting with out dairy cream this is. I oreder in room coffee and was not the same experience it was old and bitter tasting. But over all i had a wonderful stay. I had to make a shipment to the us the staff made everything possible to make it as easy for me that it could of been, provided me with an in room ups box, labels, etc. Picked up from room, sent estimate to room and it was all done. Thank you to all the satff for making my 4 days with you so easy. The only bad thing i found in shangri-la was i had a manicure and pedicure done, this needs a lot of help to make the customer comfortable and happy. No complains at the moment but the truth is they are not set up for this service they had to improvise the seating and set up. However at the hair salon i had a wonderful wash and dry service very professional. I will come back.

Reviewed October 22, 2009

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9.7
Exceptional
BingRong from China
Family with young children
Stayed 1 night in April 2012

the best hotel”

rooms are fantastic and the service is great

Me and my kids had a great experience in Shangri-la shanghai. The location is good, close to everything. The rooms are fantastic, I booked two rooms for singles and was expecting a single bed but they are like queen size. They also delivered complementary tea to welcome the guests. The service is great, very friendly staff. My kids also left few items in the room after check out; includes ipod, DS, shirts etc and we only realized after we got back home. The housekeeper kept the items and got them delivered back to us with a reasonable charge. Overall, we had a pleasant time and I strongly recommend this hotel.

Reviewed May 15, 2012

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8.0
Excellent
Carla from United States
Couple
Stayed 5 nights in October 2009

Great place!”

Fluent English speaking staff was a huge help, health club and massage services were great, and very nice rooms. Plus between the filtered water system and provided bottled water, we rarely had to worry about purchasing water when we were out and about!
Restaurants are expensive

We just returned from the Pudong Shangri La after a 5 night stay. We found a great price on Agoda, even better than the conference rate. The hotel was a great find. The staff spoke English fluently, which made life a lot more easy when in such a foreign location. The concierge had helpful recommendations, and the rooms were spotless. We were also very thankful for the frequently refreshed bottled water, which was helpful on our journeys out and about. Most cab drivers knew the hotel, which also made it easy to get to, but it was a little off the beaten path for most of the sightseeing. But we'd absolutely stay there again.

Reviewed October 17, 2009

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9.3
Exceptional
Timothy from United States
Solo traveler
Stayed 7 nights in July 2012

Exceptional facilities and staff”

The rooms were well appointed, modern, and very comfortable. Housekeeping was extremely attentive.

I can't say enough about the quality of this hotel and its staff. The facilities were modern, beautiful, and amazingly clean. The rooms are spacious and very comfortable and well-appointed, with ample closet space, work space, and plush furnishings. The housekeeping staff was very attentive, friendly, and most English well. The rest of the staff was equally as friendly with good English skills. I would stay at the Shangri La any time I'm in Shanghai.

Reviewed August 04, 2012

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8.3
Excellent
Mohit from India
Business traveler
Stayed 1 night in January 2016

Overpriced Different than other Shangri-La's”

1) Indian Vegetarian is available in the Buffet Lunch at Cafe. 2) Good Room View's 3) Accessible Electrical points where Most needed

Normally, you at a Welcome Drink and some Fruit Platter in other Shangri-La's (Beijing for Eg.) However, Nothing Pudong Shangri-La Offers. The toiletries were unbranded unlike others. They dont understand the word "Hair Oil" and couldnt provide one. There is a serious language issue while ordering Room Service or any other service. This is really tough.

Reviewed January 15, 2016

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10.0
Exceptional
Danielle from United Kingdom
Couple
Stayed 1 night in September 2010

One night magical stay”

Luxurious room with beautiful views over the Bund. Good size swimmming pool and well equipped gym with relaxing & clean changing area with sauna and steam room
No DVD player in the room

We went to stay at the Pudong Shangrila for our four year anniversay and must say although very expensive the cost was well worth it! We first had the Buffet style lunch at the 'Cafe' on the 1st floor - which was amazing as usual. Not only a huge variety of cuisine, but very helpful and pleasant staff. We checked in to the hotel after lunch, and to our suprise we had been upgraded to an Executive Bund view room! The room was in no way disappointing, decorated in a traditional theme with plush soft carpets, neutural linens, and all the regular conveniences. Extremely clean and well presented, the main feature must be the amazing view directly out across the Bund. We were only on the 6th floor, but it was still breathtaking. After resting off lunch, we went for a swim. Again everything was very clean and comfortable, and the staff were helpful. We really enjoyed our stay although brief. It has made our anniversay all the more memorable.

Reviewed October 05, 2010

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10.0
Exceptional
Weiyu from China
Couple
Stayed 3 nights in January 2010

Shangri-La is currently the best hotel we stayed”

Location Decoration Communication Chi Spa
none

Location: Superb,it is a 3-min walk to suway Line-2 at whose stops on the other side of the river can one find many of places of interest found on guidebooks. -- Taxi coming in or going out is quick, too, because there is a tunnel, which means it is less likely that, if the city wants cosmetic upgrade, it will be blocked, like the Bund as of Jan 2010. Cost: Book early and you'll get a good price. We got three nights for $170 each. Scent: Shangri-la has its own scent and it smells great. We bought a few candles and two bottle of scent Rooms: (Riverside Wing) very good size, has the best linen we found in hotels we stayed. Very clean. Well maintained. Free internet access. Separated tub and shower.

Reviewed January 22, 2010

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9.6
Exceptional
fei from Australia
Family with teens
Stayed 5 nights in September 2016

Location, location, location”

Best location! Beatiful river view room! Shopping centre and many good restraurant next to it. Walking distance to centre of Pudong! Cross river to old shanghai centre! Will stay here for all future visits to shanghai!

Reviewed September 27, 2016

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9.2
Exceptional
Hean from Malaysia
Couple
Premier Twin Room
Stayed 5 nights in August 2018

Awesome Hospitality from Shangri-La ”

Love our stay in Shangri-la ! Everything is almost perfect in this hotel. Pros : 1. location is awesome ! Close to IFC mall and Big Brands Mall. Plenty of food choices in the area and shopping ! 5 min walk to the river bank of Huangpu River. Beautiful view of Huangpu River and The Bund. 2. Cleanliness is 5 stars. 3. Bar on 36 has a nicer view of the Bund. 4. Room 1559 Grand Tower has view of the Bund. House keeping is very efficient. 5. Close to Lujiazui’s metro station. Cons : Not all staff speaks English. We will be back again soon :)

Reviewed August 22, 2018

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9.7
Exceptional
karen from Malaysia
Couple
Stayed 2 nights in January 2011

lovely hotel”

nice room amenities

Hotel had impeccable service from the moment we walked into the lobby to check in. Room service and housekeeping were very prompt. The room was spacious, clean and amenities were plentiful. Bought items from the hotel gift shop and the assistant was both knowledgeable and helpful. Even when we had to wait outside in the cold for a taxi, there were standing heaters to provide warmth - small details like that show why the Shangri-la is 5 star!

Reviewed March 30, 2011

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9.7
Exceptional
Saichon from United States
Business traveler
Stayed 3 nights in November 2012

Great Hotel”

service, service, service

An excellent hotel, ideally situated and providing all the amenities and services expected of the Shangri La. Good value when booked via Agoda, received a price about 1/3 less than my colleagues who booked online. Highly recommended.

Reviewed November 27, 2012

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10.0
Exceptional
Qun from Singapore
Group
Deluxe Bund Twin Room
Stayed 1 night in October 2018

Definitely worth the money”

This hotel is located at LuJiaZui area and it is very near to the famous Oriental Pearl Tower and Shanghai Tower. Get the room with the bund view and it is definitely worth the money!

Reviewed October 29, 2018

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8.0
Excellent
Sherine from Malaysia
Business traveler
Skyline Twin Room
Stayed 4 nights in April 2019

The location is very convenient. But the staff was lack of communication. ”

I booked a deluxe bed room but was given a twin single bed and the staff was lack of communication and asked us to change our room for three times in 5 days. There are two building in Shangri La, which is old and new wing. The first day I was arranged in old wing which was not the room I booked through agoda but I didn’t mind just for a day. But the second day when I want to change my room, the staff told me the hotel was fully booked?!! I was like ? I told the staff a day before and they promised they will change a room for me but I have to stay another one more day in a room which is in a lower grade and unhappy mood. But after they switch me to new wing, the room is ok. City view is nice.

Reviewed April 23, 2019

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