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Perhaps it would be better if the description of this apartment is written as a self-serviced apartment. When we first arrived at the venue, we were confused as to why the 'serviced apartment' does not have a lobby where we can check-in. It was a bit inconvenient for travellers who arrive earlier than expected (due to earlier arrival in Madrid) and there was no place to wait until the agreed check-in time. There was a cafe nearby who would not let us stay for long given that we had 2 big luggages. Fortunately there was a kind lady who took us to a Moroccan cafe about 10 minutes away who served us good food and a place to wait. Putting aside that slight hiccup, our stay in Madrid was wonderful. After a long day of sight-seeing, we always looked forward to get back to our little apartment to rest comfortably. The little kitchen was fully equipped where we could prepare our dinner conveniently. What we love most about the apartment is the location. The nearest metro was about 10 minutes away by foot and takes another 15 minutes to reach Puerta de Sol, the heart of Madrid. As the apartment is in a residential neighbourhood, I was accessible to fruit vendors, bakeries, halal butchers, small cafes, convenience stores, etc, all within a walking distance. We felt safe walking at night in the area.