Puerto de San Juan Hotel Resort
Family Puerto de San Juan Hotel Resort
Swimming pool [outdoor] Puerto de San Juan Hotel Resort
Swimming pool [outdoor] Puerto de San Juan Hotel Resort
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7.1
Very good
/10
(179 reviews)See what guests said
See map
7.4
Very good
Location rating score
Very good location
Parking
FREE

Puerto de San Juan Hotel Resort

Manila N Road, San Juan, La Union, Philippines, 2514 - See map
"The place is very spacious, you can just walk around the area, enjoy the view or stay in the resto, or enjoy the swimming pools."
Kate K. - June 25, 2018
Very good service
7.4 rating for service
Good cleanliness
6.7 rating for cleanliness
  • Air conditioning

  • Daily housekeeping

  • Currency exchange

  • Bar

  • Water park

Property ranking|Compared to 87 La Union properties
See all rankings
Cheapest price score
Value for money score
7.5/10
Review score - United States
5.9/10
Location score
7.4/10
Better than
91
%
of La Union properties
Better than
87
%
of La Union properties
Better than
86
%
of La Union properties
Better than
84
%
of La Union properties
Value for money7.5
Location rating7.4

Rooms available at Puerto de San Juan Hotel Resort

Villa
Villa
...
  • Room size: 20 m²/215 ft²
  • Beach view
  • 2 single beds and 1 double ...
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Cottage
Cottage
...
  • Room size: 20 m²/215 ft²
  • Beach view
  • 2 single beds and 1 double ...
Enter dates to see prices
Cabin
Cabin
...
  • Room size: 28 m²/301 ft²
  • Garden view
  • 1 queen bed and 2 bunk beds
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Family
Family
...
  • Room size: 20 m²/215 ft²
  • Beach view
  • 2 single beds and 1 double ...
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Standard Room
Standard Room
...
  • Room size: 25 m²/269 ft²
  • Beach view
  • 1 double bed
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Beach House
Beach House
...
  • Room size: 20 m²/215 ft²
  • Beach view
  • 1 double bed
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Standard Double
Standard Double
...
  • Room size: 20 m²/215 ft²
  • Beach view
  • 2 single beds
Enter dates to see prices

What people love about Puerto de San Juan Hotel Resort

  • 8.8
    Excellent
    Spaciousness

    "Spacious parking lot."

    Abigail

    |

    August 30, 2018

  • 10.0
    Exceptional

    "Overall still a good deal!"

    Roan

    |

    August 14, 2018

  • 8.8
    Excellent
    Staff 

    "Staff are accommodating especially Ate Eden."

    Abigail

    |

    August 30, 2018

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More about Puerto de San Juan Hotel Resort

More about Puerto de San Juan Hotel Resort

6.4
Good

"The overall experience in this hotel is good."

Gem

|

August 10, 2018

An overview

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What they offer

10.0
Exceptional
Breakfast

"Breakfast was affordable at P18"

Roan

|

August 14, 2018

Read more reviews
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Property's guest policies

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Some helpful facts

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Reviews of Puerto de San Juan Hotel Resort from real guests

Provided by verified guests of Agoda
Agoda Reviews (179)
7.1
/
10
Cleanliness6.7
Facilities6.6
Location7.4
Service7.4
Value for money7.5
Rating
9+ Exceptional (7)
8-9 Excellent (15)
7-8 Very Good (15)
6-7 Good (8)
<6 Below Expectation (21)
Time of the year
Mar - May (16)
Jun - Aug (19)
Sep - Nov (9)
Dec - Feb (22)
All guests (179)
All room types

Show reviews that mention 

Showing 66 verified guest comments
1234
4.0
Maria from Philippines
Family with teens
Family
Stayed 1 night in July 2019

Not satisfied”

Disappointed

Reviewed July 24, 2019
7.6
Very good
Dino from Philippines
Family with young children
Cabin
Stayed 1 night in May 2019

Built for Families”

Booked a cabin. Its quite a walk to the pools and beaches specially when you have senior citizens with you. No rags in the room. No wifi. No fridge. Hot water doesnt work. Distance is quite far from Urbiztondo. So restos and other sites will be quite a travel. Thanks though for allowing us to check in earlier.

Reviewed May 20, 2019
8.4
Excellent
Maria from Philippines
Couple
Standard Double
Stayed 1 night in November 2018

Excellent”

The place is good it has it's own beachfront and swimming pool, and with waterpark. the food in their restaurant taste good and the price is okay. It has water heater but no bidet in the comfort room. No- wi-fi in the room only in lobby and restaurant.

Reviewed December 03, 2018
4.8
Nessa from Philippines
Couple
Standard Room
Stayed 1 night in December 2018

Photos were misleading”

We got to the hotel past the check in time and we still had to wait because room wasn't available. The place had seen better days. The aircon was noisy as the cover was broken. There was a bit of stench in the toilet. Hot water worked well. We ate at the resto and it was average. Pool was murky. I dare not dip in it. The entire hotel needs a facelift. For the price they charge it's not worth it. Try another place.

Reviewed February 04, 2019
5.6
Kennett from Philippines
Couple
Standard Double
Stayed 1 night in July 2019

Old Facilities ”

Far from surfing area but with accomodating staff.

Reviewed July 18, 2019
3.2
Lawrence from Canada
Family with teens
Family
Stayed 6 nights in June 2019

Very dirty. ”

Towels were full of stains, the bathroom was worn out and rusty; almost as if it weren’t cleaned for years. The room also had many ants and was frequently invaded by many mosquitoes. The room was barely equipped with toiletries. Additionally, you could hear the bell from the church next door that rang every half hour from 4am-6am. Although the staff were friendly, they charged for a bucket of ice, and tried to charge us 100 pesos to use a weighing scale that was situated in the gym. Won’t recommend this place or ever come back to PSJ.

Reviewed June 12, 2019
8.0
Excellent
lisette
Group
Cabin
Stayed 1 night in January 2019

Very good”

We rented the cabin. It was nice because it was spacious and we have our own living room and dining room, it also comes with a parking slot in front of the cabin. Its just that the rooms has a lot of mosquitoes. and in the middle of the night, one of the air con malfunctioned. The location is a little bit far from the surfing spot but its okay if you have a car, it was about 2-3 mins drive only. They also have a swimming pool and a water park. All in all our stay is great.

Reviewed January 22, 2019
6.4
Good
Rafunzelle from Philippines
Family with young children
Standard Room
Stayed 2 nights in November 2018

okey lng”

the place was old but its okey small room the 1st person nag assist samin mataray buti nlng bhea was there one of there staff napaka friendly palangiti madali makausap at mabait pa she made our stay worry free no matter how beautiful your place are kung staff nito di makausap ng matino masisira reputation nito all in all it was worth of stay my family enjoyed it

Reviewed November 11, 2018
8.8
Excellent
Abigail from Philippines
Family with young children
Standard Room
Stayed 1 night in August 2018

Nice resort”

Stayed here with my husband and 1 year old son. The room is great with catv, 1 queen size bed (i think), 1 single bed, ac, cabinet with hangers and a veranda. it was clean and the sheets smell good. bathroom has h&c shower. 2 fresh towels, 2 toothbrushes, 1 toothpaste, a roll of tissue, shampoo w/ conditioner are provided. we have a solo pool party at the water park because there are only few guests when we stayed. the water park is clean and well maintained. spacious parking lot. staff are accommodating especially Ate Eden. however, some OJTs were too noisy chatting/laughing from the hall way that my sleeping child was often startled. someone also slammed the door from the other room which we can also be heard from the inside of our room. overall, everything is good. beach is also good but not recommended for swimming with small children. good thing they have pools and water park.

Reviewed August 30, 2018
8.4
Excellent
MAUREEN
Couple
Standard Double
Stayed 1 night in August 2018

Rainy day Check in”

The location was easy to locate. As to our surprise when we arrived OMG! Baha sa may entrance ng Hotel Resort. My husband and I decided to walk and lumusong nlng sa baha kse if we will going to park our car near the reception area baka pasukin pa ng tubig baha. All the staff of this resort were friendly and always smiling. Meron din Bar and Grill restaurant with live band. Nkakarelax tlga! Our room when we checked in was clean enough the bed was comfy..what i didn't like is the bathroom..not well maintained and not smell good..kaya i switched on the exhaust fan of the CR. Perfect ito for family bondings and mga kids mag eenjoy dito kse meron water park at kiddie pool. My overall score to this resort was just average..

Reviewed August 14, 2018
3.6
Myrna from United Kingdom
Family with young children
Family
Stayed 1 night in April 2019

1 day stay”

On arrival staff were polite and welcoming. The furnitures in the room looked very tired and cleanliness was not up to standards.Toilet bowl was dirty and wash basin was blocked .Asked for maintenance to attend to concern but took a while for them to come and by that time he came we were too tired and had to put children to bed without having a shower. But a quick wash We were told that there was a water park for the children in which they were all too excited.Walked to the park and to our disgust the pools were filthy. If you need an extra blanket or pillows be prepared to be charged for it. sorry but not a place to recommend

Reviewed April 06, 2019
5.6
Romeo from Philippines
Couple
Standard Room
Stayed 1 night in March 2019

Lots of mosquitos”

We stayed in Room Nr. 205 [2nd floor]. Resort is old but still OK. The restaurant is OK and reasonably priced. Only problem was lots of mosquitoes inside our room and even in the lobby when we checked out at 10 am. Mosquitos also in the corridors. Hotel must take notice of this issues. You will be afraid of catching DENGUE from the mosquitos. Will not stay again in this resort with this mosquitoes issues.

Reviewed March 11, 2019
9.2
Exceptional
Allan from Philippines
Family with young children
Family
Stayed 2 nights in May 2019

Food is great”

Pool just needs consistent cleaning

Reviewed May 12, 2019
10.0
Exceptional
Roan from Philippines
Group
Cabin
Stayed 1 night in August 2018

Very sulit trip! Would love to go back!”

One word sums up my whole trip: sulit! 💕 Pros: - sulit, esp. with their rainy day sale - good location! Buses from Cubao stop by the San Juan public market, which is a 5 min walk from PSJ - spacious rooms! We stayed at the cabin, and it was much, much bigger than we thought! - live band at the restaurant at night! Awesome singers! - food was yummy; breakfast was affordable at P180. - pretty fast wifi (only available in public areas tho) - beach-front, but the cabins and villas are a bit farther back. Cons - resto staff were amazing, but the PSJ staff in general... not so much. It was so hard to reach the front desk! They’re always unavailable for some reason. - horrible drainage system— there was a knee-high flood inside the resort during the time we went. Overall still a good deal! I’d love to go back when the weather is a bit better. 😂

Reviewed August 14, 2018
8.8
Excellent
Kate from Philippines
Couple
Standard Room
Stayed 1 night in June 2018

You get more than you paid for.”

yes, quite distant from the surfing central. BUT from it's very low price, the place is surprisingly good. perfect for those who wants to stay away from the noise of Sebay, but still can enjoy the beach, less people . the place is very spacious, you can just walk around the area, enjoy the view or stay in the resto, or enjoy the swimming pools. (take note: ask for their biggest pool which is at the other side of Puerto). Food is good and affordable. Perfect place for families, groups, team buildings.

Reviewed June 25, 2018
4.4
Marian from Philippines
Couple
Standard Room
Stayed 2 nights in June 2018

Bad Choice for 1900 a night (for 3 nights).”

We've decided to book here expecting that it's better than the other places we've stayed in L.U. before. But we're very disappointed. The good: Staffs in the resto are nice. Food and drinks in the resto are good and not pricey. 2 pools (1 for kids, 1 for adults). Loads of parking slots available. The bad: The reception lacks proper system in managing room reservations. They almost had us transferring to another room on our 3rd night if I didn't insist that we shouldn't because it's their fault. Bathroom drainage system isn't working properly. No shampoo. Only tiny bar soaps and towels. NO INTERCOM! We still had to go out of the room everytime we want to order food or ask for assistance. No roof from hotel going to the resto. NO UMBRELLA for guests so we had to walk in the rain going to the resto. NOT RECOMMENDED.

Reviewed June 13, 2018
4.8
Marian from Philippines
Couple
Standard Room
Stayed 1 night in June 2018

Bad choice.”

We've decided to spend the long weekend in this hotel, thinking that the beach will be just the same as the one in Brgy. Urbiztondo. We also thought that the rooms are similar to the hotels we've been to in other places of La Union. But we're very disappointed. What's good: Staffs in their resto are nice. The dishes in their resto are good and not pricey. Their cocktails are good as well. They have 2 pools (one for kids and one for adults). What's bad: They don't have a proper system in managing the guests' bookings. They almost had us transferred to another room on our 3rd night if I didn't insist that we shouldn't. Some of the staffs are unpleasant. The bathroom's drainage system is bad. They only gave us small barsoaps and towels. No shampoo. THEY DON'T HAVE AN INTERCOM so you'll have to get out of your room to order food or to ask for assistance. They don't have umbrellas for guests and the path to the resto doesn't have a roof so we had to walk in the rain. NOT RECOMMENDED.

Reviewed June 13, 2018
8.0
Excellent
Evangeline from Philippines
Group
Family
Stayed 1 night in December 2017

Good”

Our room was very nice but it smelled weird when we checked in. The hotel is accessible to lots of food hubs and natural landscapes. It’s just one tricycle ride away from the surfing area. I highly recommend the instructors from Taboc (you can find their contact number on the surfboard display outside the souvenir shop). Hotel staff were super accommodating (5⭐️) but the restaurant staff, not so much. Restaurant food is gooood. The pools were clean and nice.

Reviewed December 23, 2017
8.4
Excellent
Karl from Philippines
Couple
Standard Double
Stayed 1 night in December 2017

Excellent”

The place was good and the staff accommodating however I would suggest that they include complete set of toiletries in the room, put more value into the price of their food and lessen the chlorine on their pools.

Reviewed December 17, 2017
9.2
Exceptional
Jennifer from Philippines
Couple
Standard Room
Stayed 1 night in October 2017

Exceptional”

Extra chairs in the rooms will be nice. Pricey breakfast. Kinda far from the surfing area but location is perfect for those who don't want crowded and noisy areas. Very accessible if you want to visit other places in La Union, whether via private transpo or commute.

Reviewed October 09, 2017
1234
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