Good 6.9
Based on 2298 reviews

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About this property


This beachside hotel, situated in the heart of Desaru, offers panoramic views of the South China Sea. The hotel is a 90-minute drive from Kulai or Johor Bahru in Malaysia and can also be accessed via ferry from Changi Ferry Terminal in Singapore just 35-kilometers away, allowing guests easy access to this venue. Guests will have unhindered access to one of the world's most beautiful and unspoiled beaches. The seaside is composed of 22 kilometers of immaculate beach, the most amazing in the Peninsular of Malaysia. The verdant tropical surroundings offer guests an ideal holiday location that is closely positioned near a variety of amazing recreational areas. Pulai Desaru Beach Resort & Spa is a holiday oasis, perfect for families that want luxury and unfettered beach access.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Taxi service

Things to do, ways to relax

  • Fitness center
  • Garden
  • Massage(s)
  • Private beach
  • Spa
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant(s)
  • Restaurant [halal]
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room
  • Kids club
  • Swimming pool [kids]


  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Chinese (Mandarin)
  • Malay
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 96 km
Distance to Airport: 96 km
Internet Usage Fee: 31.50 AED
Number of Floors: 5
Number of Rooms : 196
Room Voltage: 240
Time to Airport (Minutes): 90
Year Hotel Built: 1996
Year Hotel Last Renovated: 2011
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Verified traveler reviews

Filter by traveler type

based on 2298 reviews
  • Cleanliness 6.9
  • Facilities 6.3
  • Location 7.4
  • Room comfort and quality 7.2
  • Service 7.2
  • Value for money 6.9
  • Food and dining 6.0
Sort by

Dione from Singapore
Standard Room
Stayed 1 night in May 2011
Repeated guest
Came here once a year for 3 years in a row. Rooms are getting aged and swimming pool are getting old.
Reviewed September 25, 2016

SUHAIDA from Malaysia
Families with young children
Stayed 2 nights in February 2016
Reviewed September 14, 2016

Sung from South Korea
Standard Twin Room
Stayed 1 night in March 2016
family resort
nice pool and beach but a little distance from Johor Town. recommended for self drive to reach there and sightseeing.
Reviewed September 06, 2016

NUR from Malaysia
Families with young children
standard superior
Stayed 2 nights in April 2016
Nice Hotel
Value for money. Need to change deco for restaurant.
Reviewed September 06, 2016

Mohamed from Malaysia
standard superior
Stayed 1 night in March 2016
Better Than Expected
Haven't stayed in Desaru since the early 90s. And seeing that Desaru in general, hadn't been developed much since then, wasn't expecting much. Despite being an old hotel and the interior design felt like i'd gone back to the 90s, the rooms weren't too bad. The rooms were huge! And they were adequately clean - perhaps because the floors were tiled. Carpeted rooms would've made it worst. But the view from the rooms were the best - clear view of the South China Sea. The pool was fun for kids. Food was ok & had a good spread, considering it was school holidays (lots of guests). Didn't really interact much with staff or used any of the their services, but the reception staff was friendly & obliging.
Reviewed August 28, 2016

Nur from Singapore
Stayed 1 night in June 2016
Very much preferred.
Great experience. Cleanliness of rooms need to be improved though. I have ants crawling in when there is no food. overall experience still acceptable and pleasant.
Reviewed August 24, 2016

Beng from Singapore
standard superior
Stayed 1 night in June 2016
The stay was okay
Do not try the spa! Its a waste of money.
Reviewed August 15, 2016

Wu from Singapore
Families with young children
Stayed 1 night in September 2015
Overall satisfied
Huge and spacious room. Quite environment
Reviewed August 14, 2016

LOH from Malaysia
Families with young children
Standard Twin Room
Stayed 1 night in July 2016
Nothing much can do during night time
Reviewed August 12, 2016

LOH from Malaysia
Families with young children
Standard Twin Room
Stayed 1 night in July 2016
With friends
Travelling with two group of friends which having young children. They are disappointed with room facilities
Reviewed August 12, 2016


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