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Pulai Springs Resort
Pulai Springs Resort
Pulai Springs Resort
Pulai Springs Resort
Pulai Springs Resort
Pulai Springs Resort
Pulai Springs Resort

Removed from saved list

7.6

Very good

9,641 reviews

9,641 reviews

Housekeeping195
Breakfast125
Swimming Pool92

Resort stay and enjoy our stay here.

Norhayati
- May 18, 2022
See map

7.5

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Paradigm Mall Johor Bahru 9.0 km
Legoland Malaysia 14.3 km
Danga Bay 14.7 km
KSL City Mall 18.2 km
Sultan Abu Bakar State Mosque 18.7 km
Johor Zoo 18.8 km
Arulmigu Sri Rajakaliamman Glass Temple 19.2 km
Angry Birds Activity Park 19.4 km
Johor Bahru City Square 19.6 km
Jalan Wong Ah Fook 19.9 km
Nearby landmarks
U Mall 960 m
klinik keluarga 1.1 km
Gelanggang Futsal Jalan Kabong 9 1.2 km
Klinik Norila 1.3 km
Rambutan Tree 1.4 km
coconate Tree 1.4 km
Limau tree 1.4 km
KU Supermarket 1.4 km
Mango Tree 1.4 km
Maslee Supermarket Taman Teratai 1.6 km
2021

Pulai Springs Resort

20KM Jalan Pontian Lama, Pulai, Pulai, Johor Bahru, Malaysia, 81110 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Pulai part of Johor Bahru, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Legoland Malaysia. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Excellent food & dining

Staff Vaccination
Hygiene Plus
Wellness
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Important announcement -- "Due to COVID-19 circumstances, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Kids club

Kids club

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

7 travelers have booked today.

Value for money7.9
Distance to city center15 km
Location rating7.5
Nearest airportSenai International Airport (JHB) - Malaysia
Distance to airport11.2 km

Rooms available at Pulai Springs Resort

Four-Bedroom Suite
...
  • Room size: 159 m²/1711 ft²
  • Garden view
  • 1 single bed & 1 single bed...
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Two Bedroom Suite
...
  • Room size: 79 m²/850 ft²
  • Park view
  • 2 single beds & 2 single be...
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Three Bedroom Suite
...
  • Room size: 114 m²/1227 ft²
  • Park view
  • 2 single beds & 2 single be...
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One Bedroom Suite
...
  • Room size: 56 m²/603 ft²
  • Park view
  • 2 single beds
Enter dates to see prices
Studio Suite
...
  • Room size: 40 m²/431 ft²
  • Park view
  • 2 single beds
Enter dates to see prices
Deluxe Suite
...
  • Room size: 40 m²/431 ft²
  • Park view
  • 2 single beds
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 1 double bed
Enter dates to see prices
4-Bedroom Suite
...
  • Room size: 193 m²/2077 ft²
  • Nature view
Enter dates to see prices
Premier Executive Suites
...
  • Room size: 133 m²/1432 ft²
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices
Premier Deluxe
...
  • Room size: 88 m²/947 ft²
  • Nature view
  • 1 queen bed or 2 single bed...
Enter dates to see prices

Frequently asked questions

Does Pulai Springs Resort have a hot tub?

A hot tub is one of the facilities available at Pulai Springs Resort.

What time is check-in and check-out at Pulai Springs Resort?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Pulai Springs Resort?

Pulai Springs Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 100 MYR. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at Pulai Springs Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Pulai Springs Resort has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the resort. If you're looking for an easy way to get around Johor Bahru with private transportation, the resort can arrange both taxis or car rental.

Is breakfast offered at Pulai Springs Resort?

Start your mornings right, with the continental and buffet breakfast options offered at Pulai Springs Resort. Adults can enjoy breakfast offered with an additional charge of 37 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Pulai Springs Resort?

Pulai Springs Resort features 3 on-site restaurants for your dining convenience. Dishes are served in a la carte and buffet during opening hours. To meet any special dietary requirements, kosher and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Pulai Springs Resort?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Pulai Springs Resort. Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for in-house catering and in-house planning are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and food and beverage are available upon request.

Can business events be hosted at Pulai Springs Resort?

On-site venues and convenient event services make Pulai Springs Resort an ideal choice for hosting events such as conferences and meetings. The 2 venues can accommodate up to 80 people.

What is the smoking policy at Pulai Springs Resort?

Pulai Springs Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Pulai Springs Resort?

Pulai Springs Resort is located in Pulai, famous for good restaurants such as SS Banana Cafe, Marrakech Cafe, Pulai Perdana and Restoran Tungku Impian.

What popular shopping places are close to Pulai Springs Resort?

Located in the Pulai area, Pulai Springs Resort is close to great shopping choices like U Mall and Jusco Taman Universiti Shopping Centre.

What are popular attractions near Pulai Springs Resort?

Guests at Pulai Springs Resort can easily visit Gelanggang Futsal Jalan Kabong 9, Camp Site and KRP Badminton Court located in the Pulai area.

What popular natural sightseeing spots are close to Pulai Springs Resort?

Pulai Springs Resort is located in the Pulai area, which is famous for natural sightseeing destinations such as Pulai Waterfall, Rambutan Tree and coconate Tree.

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See map

Explore the neighborhood

What people love about Pulai Springs Resort

  • 10

    Exceptional

    "Resort stay and enjoy our stay here."

    Norhayati

    |

    May 18, 2022

  • 10

    Exceptional
    Cleanliness

    "Clean and spacious."

    Norhayati

    |

    May 18, 2022

  • 9.6

    Exceptional
    Cleanliness

    "The room was clean, basic amenities are provided."

    Siang

    |

    May 17, 2022

Property ranking|Compared to 2,315 Johor Bahru properties
See all rankings
Room size
93 sqm.
Room comfort score
7.3/10
Value for money score
7.9/10
Service score
7.7/10
Bigger than
99
%
of Johor Bahru properties
Better than
98
%
of Johor Bahru properties
Better than
89
%
of Johor Bahru properties
Better than
88
%
of Johor Bahru properties
Overall rating:

7.6

Very good
9,641 reviews
Cleanliness
7.6
Facilities
7.8
Location
7.5
Read all reviews >
What travelers say they love:
Check in and check out was a breeze and fuss-free.
Siang from Malaysia
Family with young children
More about Pulai Springs Resort

More about Pulai Springs Resort

Pulai Springs Resort

With a wide range of services catered to both business and leisure travelers, Pulai Springs Resort makes sure you get the best out of your stay.
Take advantage of a wealth of unrivaled services and amenities at Pulai Springs Resort. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Johor Bahru can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The resort's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Pulai Springs Resort.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the Pulai Springs Resort. The resort is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the resort come with blackout curtains and air conditioning. The specially-designed rooms at Pulai Springs Resort offer a layout option like a balcony or terrace. The resort's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Pulai Springs Resort, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the resort with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the resort. Regardless of any dietary restrictions you may have, you'll eat well at Pulai Springs Resort which has a selection of kosher and halal options.
Throughout the day, you can enjoy the activities offered at Pulai Springs Resort. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, hot tub, spa and sauna. The resort's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
With the resort's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the resort's dart board. No need to go anywhere after dinner -- play with friends or family at the library and games room. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Around the property

Venture outside the resort and explore Johor Bahru. Your journey through Johor Bahru can be completed with a short shopping stop at Johor Bahru City Square located 19.5 km away.


Reasons to stay here

This resort's facilities score higher than 91% of accommodations in the city.
Verified reviews for this resort's food and dining options score it better than 99% of accommodations in the city.
This accommodation beats more than 97% of competition in the city on room comfort.

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Amenities and facilities
Very good
Facilities

7.8

Most talked about facilities

Swimming Pool

527 mentions

Breakfast

462 mentions

Housekeeping

274 mentions

Food & Dining

205 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Malay

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Dart board
  • Fitness center
  • Game room
  • Garden
  • Hot tub
  • Karaoke
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
  • Tours
  • Water park

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids club
  • Kids meal
  • Playground

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Coffee/tea maker
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Streaming service like Netflix
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Restaurants on site

Cinta Terrace Restaurant

  • Cuisine: American, Asian, Malaysian
  • Menu: Buffet, A-la-carte

Cinta Deli

  • Cuisine: American, Asian, Grill/BBQ
  • Menu: Buffet
Location
20KM Jalan Pontian Lama, Pulai, Pulai, Johor Bahru, Malaysia, 81110
Very good
Location

7.5

Airports

  • Senai International Airport (JHB) - Malaysia
    11.2 km
  • Seletar Airport (XSP) - Singapore
    32.6 km

Public transportation

  • Terminal Bas & Taxi Taman Ungku Tun Aminah Bus Station
    6.5 km
  • Kempas Baru
    12.2 km

Hospital or clinic

  • klinik keluarga
    1.1 km

Shopping

  • Paradigm Mall Johor Bahru
    9.0 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    1.1 km 7 min drive
What's nearby

Popular landmarks

  • Paradigm Mall Johor Bahru
    9.0 km
  • Legoland Malaysia
    14.3 km
  • Danga Bay
    14.7 km
  • KSL City Mall
    18.2 km
  • Sultan Abu Bakar State Mosque
    18.7 km
  • Johor Zoo
    18.8 km
  • Arulmigu Sri Rajakaliamman Glass Temple
    19.2 km
  • Angry Birds Activity Park
    19.4 km
  • Johor Bahru City Square
    19.6 km
  • Jalan Wong Ah Fook
    19.9 km

Nearby landmarks

  • U Mall
    960 m
  • klinik keluarga
    1.1 km
  • Gelanggang Futsal Jalan Kabong 9
    1.2 km
  • Klinik Norila
    1.3 km
  • Rambutan Tree
    1.4 km
  • coconate Tree
    1.4 km
  • Limau tree
    1.4 km
  • KU Supermarket
    1.4 km
  • Mango Tree
    1.4 km
  • Maslee Supermarket Taman Teratai
    1.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 2 year(s).

Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee100 MYR
  • Distance from city center15 km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)37 MYR

The property

  • Number of floors7
  • Number of restaurants3
  • Number of rooms 141
Property announcements

Due to COVID-19 circumstances, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Reviews of Pulai Springs Resort from real guests

Provided by verified guests of Agoda
7.6
/
10
Cleanliness7.6
Facilities7.8
Location7.5
Room comfort and quality7.3
Service7.7
Value for money7.9
High score for Johor Bahru
Rating
9+ Exceptional (972)
8-9 Excellent (778)
7-8 Very Good (1,597)
6-7 Good (897)
<6 Below Expectation (1,211)
Time of the year
Mar - May (1,313)
Jun - Aug (1,264)
Sep - Nov (1,343)
Dec - Feb (1,535)
All guests (8,252)
All room types
All languages

Show reviews that mention 

Showing 5,455 verified guest comments
12345
10.0
Exceptional
Ruby from Malaysia
Couple
Studio Suite
Stayed 2 nights in August 2017

Great Experience”

Pulai Springs certainly did not disappoint. From the great food taste, to amazing pool views. Yes, there are alot of reviews complaining of it being dated, old fashioned, etc.. but there is a certain character to it that modern day buildings just cannot live up to. It is in great condition despite its age! I do especially have one particular area that I would like to bring up - the hospitality. Man! The employees at Pulai Spring Resort are probably the nicest people I have met during my travels! They were accommodating, friendly with massive smiles, and simply lovely! The hotel is only as good as the staff that work there. And there are some very awesome people that work there! From the people at the guard house all the way to the waitresses at the restaurant. 2 thumbs up! I will definitely return to Pulai Springs when I visit Johor in the future :)

Reviewed August 14, 2017

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Dear Guest, Thank you for reviewing us and for the feedback. We hope to see you again soon. Sincerely, Sunny Soo, General Manager

Responded December 05, 2017
Pulai Springs Resort
8.8
Excellent
Mohammad from Malaysia
Business traveler
Studio Suite
Stayed 2 nights in September 2016

My choice, my second home.”

Every time I come down to Johor bahru, my first choice of accommodation would be Pulai Springs Resort. I love the room (definitely), and the resort is quite far from the city (quiet, peaceful). Booking via Agoda.com is very much simpler. Thanks to PS management and their hospitality for approving my request to upgrade our rooms from 2 standard room to a 2-bedroom suite. Marvellous. Really awesome. The food was so-so (perhaps i have been a regular visitor) to PS. Other than that, everything is good, resort is clean, very helpful and friendly staff.

Reviewed September 26, 2016

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Dear Guest, Firstly, I would like to thank you for spending some time on writing a great review on your stay at Pulai Springs Resort. It is only through your feedback we could maintain our service to our valued guests in the future. Our primary priority is guests’ happiness and satisfaction through their stay and we are always working on maintaining that. Therefore, I’m glad to know that it has reflected on your last visit at Pulai Springs Resort. I will surely disseminate your positive comments and feedback to our associates who are an asset to us through our associates’ notice board. Once again, thank you for your positive review. I look forward to welcoming you back at Pulai Springs Resort and will be delighted to hear from you again soon. Sincerely, Sunny Soo General Manager Pulai Springs Resort

Responded February 19, 2018
Pulai Springs Resort
9.3
Exceptional
Muhammad from Malaysia
Family with young children
Stayed 1 night in November 2011

Wonderful Hotel!”

Clean, big rooms and warmth environment

everytime i visited johor bahru, i never fail to check-in at pulai spring resort. i love the environment, the big rooms, the swimming pool and the location! it is far from the busy johor bahru! looking forward to another stay at pulai spring resort!

Reviewed December 03, 2011

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9.3
Exceptional
Khoo from Singapore
Couple
Stayed 2 nights in April 2009

Pulai springs resort”

the pool bar has a good relaxing feel. sauna, steam room and jaquzzi is unisex so you are not parted with your partner, and very clean compared to some 4 star hotel. for a resort the choices of food and cuisine is really good so you don't really need to leave the resort but if you do need to, there is a giant supermarket and jusco store jus 5 mins drive away. they have a good spread for their breakfast which comes with the hotel stay. as parents you will feel the resort is very children friendly.
initially when we checked into the hotel we wanted a room with a queen sized bed but when we entered the room was 2 single bed, then we checked with the front desk, the system was not up dated as so we had to change rooms, some updating of their house keeping is needed. choices of their cocktails maybe has to improve as there were only a few choices. at the elephant&castle bar, the sound system was not too good has to improve. room service took a little too long and the food delivered was warm.

during my stay at pulai spring resort, i felt very relaxed and welcomed, the resort is based around a golf course, lots of greens and peaceful. the resort serves a good variety for their breakfast buffet. the pool side bar was really relaxing as it was onlooking into the green golf course, the staff was really friendly. the resort is like a little piece of peace and tranquility on the out skrits of singapore. just about 1 hour of relaxed driving from tuas check point. once you reach the resort, you will feel secured as the guards will ask you about your arrival and stay, hand you a card for your car to be kept by you. the facilities like the gym, sauna, jaquzzie and steam room are all very clean and unisex so i was able to relax together with my wife. there were a few restaurants to choose from to dine in from korean, western to chinese cuisine, there was also a bbq buffet on the weekends. room service food was not too bad either just that it took about an hour to be delivered. this trip up was with 2 friends, my wife and myself, we felt that the resort is also very children friendly so we will definately bring our kids up the next time.

Reviewed May 01, 2009

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8.3
Excellent
Yong from Singapore
Couple
Stayed 2 nights in December 2011

Big rooms with nice views”

Pool facing golf course, nice chinese resturant and good carpark space

For most Singaporean like me a visit to Malaysia would usually land us in Malacca or further up in KL. The trip will usually ends up with tiring journey home. My recent discovery of Pulai Spring Resort has changed that and I am now able to take a nice break nearby. this hotel located remote from the main town of johor. The sign board is prominent from the main road but I had difficuty to loacate it via GPRS. The reception is very polite and patience however, the guest is still many for 2-3 rececptionist to handle. they have to answer phone. check out customer. Normal check up require at least 30 minutes to be done. The management should hire more staff otherwise. the room is spacious. clean the hotel facilitis is good maintence. We can release from stress when look surrounding and can relaxing your minds. We love this beautiful place. We love to eat at Gleneagle Restaurant. The foods were delicious with affordable prices and the staff are helpful and friendly. The resturant are comfortable and relaxing. It was indeed a refreshing break with wide and good spread of buffet for our breakfast. I have stayed in a one bed room unit and the room was nicely decorated and very clean. It is spacious enough for the 2 of us. I will be making the next trip soon especially the weekend tostado away from the hustle and bustle of fast pace place like Singapore. Above all the journey is just a short drive away from home and the hotel rate affordable

Reviewed January 06, 2012

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9.6
Exceptional
LIYANA from Malaysia
Couple
Premier Deluxe
Stayed 2 nights in August 2018

Great stay”

We stayed at Anugraha Hotel as there are all premier deluxe room located. Anugraha located in the Pulai Spring Resorts. We stayed there for our mini honeymoon. clean and spacious room. There was balcony if you need fresh air. The bathroom also quite big with bath, shower and toilet. The closet can be access from the room and inside the shower. the wall where the bath being attached is actually a wood sliding door; we can open it and walk directly to our king size bed. Great sense of privacy as Anugraha located quite far from Cinta Ayu but next to the golf field. No child allowed in Anugraha if I'm not mistaken. You can request for breakfast in room but need to inform them a day early. But we decided just to walk to Cinta Ayu for our breakfast. The breakfast also good, they keep top up the food until 10:30 AM.

Reviewed September 06, 2018

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Dear Guest, Thank you for reviewing us. Glad to know that you had a great stay about a month ago. Hope to see you soon. Sincerely, Sunny Soo, General Manager

Responded October 05, 2018
Pulai Springs Resort
8.3
Excellent
Ong from Singapore
Family with teens
Stayed 1 night in June 2013

A very big and decent 3 Bedroom Suite”

Big suite, walk in wardrobe, nice pool view.

It seems like Pulai Springs Resort does not really entertain early check-in but they do allowed late check-out. Luckily when I checked in at 5+, I was given a room straight away. Taking the slow, small and not-new lift, we walked quite a bit of distance to our suite which is located at the last corner unit. The whole suite was big and spacious, with 3 bedrooms, 2 bathrooms and a walk-in wardrobe. There is a small balcony with a nice pool view. Floors were rather dusty and uneasy to walk without wearing any flipflops. Some of their bedsheets and towels were slightly stained but we are quite alright about it although it was not a good sight. Sofa and dining table seats were old, dusty and heavily stained. Shower tap water was small. It was actually located at a out-of-nowhere place, very inconvenient to get to any where without a car. The nearest shopping attraction would be the Johor Premium Outlets which still requires a 15mins drive. Overall, it was a fine stay at Pulai Springs Resort.

Reviewed June 05, 2013

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Dear Guest, Firstly, I would like to thank you for spending some time on writing a great review on your stay at Pulai Springs Resort. It is only through your feedback we could maintain our services to our valued guests in the future. Our primary priority is guests’ happiness and satisfaction through their stay and we are always working on maintaining that. Therefore, I’m glad to know that it has reflected on your last visit at Pulai Springs Resort. At the same time, I would like to apologize on some inconveniences experienced. We will discuss these issues with the respective departments and work on improving the areas you mentioned. I will surely disseminate your positive comments and feedback to our associates who are an asset to us through our associates’ notice board. Once again, thank you for your positive review. I look forward to welcoming you back at Pulai Springs Resort and will be delighted to hear from you again soon. Sincerely, Sunny Soo General Manager, Pulai Springs Res

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Pulai Springs Resort
9.0
Exceptional
JOSLYN from Malaysia
Business traveler
Stayed 1 night in December 2013

Excellent”

The room was splendid, air-cond is cold, good surrounding

The hotel staff was terrible. During my check in, the staff made me wait almost 2hours for the room. The staff said the room still under maintenance because the previous guest had check out late. I did asked whether we can check out late because we were made almost two hours. The staff said we will bear the lost and need to check out in time. I was disbelieve with this arrangement. At the end, the stuff just ignore us and the other stuff come and attend us. The other stuff did a good job. He knows we were waiting for quite long thus he upgraded our room from 3 bedroom suite to 4 bedroom suite. Yet he also grant us to check out late. Thus, my personal point of view PulAi spring resort need to upgrade the staff attitude and service.

Reviewed June 13, 2014

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Dear Guest, Firstly, I would like to thank you for spending some time on writing a great review on your stay at Pulai Springs Resort. It is only through your feedback we could maintain our services to our valued guests in the future. Our primary priority is guests’ happiness and satisfaction through their stay and we are always working on maintaining that. Therefore, I’m glad to know that it has reflected on your last visit at Pulai Springs Resort. At the same time, I would like to apologize on some inconveniences experienced. We will discuss these issues with the respective departments and work on improving the areas you mentioned. I will surely disseminate your positive comments and feedback to our associates who are an asset to us through our associates’ notice board. Once again, thank you for your positive review. I look forward to welcoming you back at Pulai Springs Resort and will be delighted to hear from you again soon. Sincerely, Sunny Soo General Manager, Pulai Springs Res

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Pulai Springs Resort
9.6
Exceptional
Patrice from Singapore
Couple
Studio Suite
Stayed 1 night in December 2017

Great for a Staycation”

Had a fun stay at Pulai Springs Resort. The staff were very friendly and even accommodated our request for late check out even if its a peak day (New Year's Eve). The ambience is peaceful and really great to get away from the hustle and bustle of the city. The breakfast spread was good as well! The downside of this resort is just that some of the facilities have been quite 'abandoned' like the Cineplex. I was looking forward to watching a movie but the so called Cineplex looks like those in the horror movies and you had to book in advance to be able to watch which we weren't able to do (blessing in disguise haha). The bar counter was closed at 10pm so if you intend to have a drink or two, better buy outside and just chill inside the room. But overall, it was an excellent stay and will be back!

Reviewed January 01, 2018

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Dear Guest, Thank you for choosing to stay with us. I am really glad you had a fun stay at Pulai Springs Resort and my team was very accommodating to your requests, although we were running very high in terms of occupancy. However, I would like to sincerely apologize on the Cineplex. We take note of your feedback. The next time your travels take you to Johor Bahru, do think of us. Have a blessed New Year. Sincerely, Sunny Soo, General Manager

Responded January 02, 2018
Pulai Springs Resort
10.0
Exceptional
Baidurah from Malaysia
Family with young children
Stayed 2 nights in March 2018

Great Holiday Great People and Facilities”

We came with 3 family with young kids. Upon check in its very late already almost 9pm the hotel upgrade ours Suite to bigger Suite at The Anugraha Hotel, but there is missed understanding on my side.. lucky that the Manager Mr. Abdullah act so fast and tried to give us few options instead but still the upgraded suite is the best. Manager is very friendly and accommodating us. The food is great too many choises the manager Ms. Salmani at the Restaurant is super friendly so does the staff there. The pool is great for young children with roof and clean. The Tee Tee Club is great for my kids they love it very much. We go back home with a very happy memory. For sure we will come to Pulai Spring Resort after this.

Reviewed March 20, 2018

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Dear Guest, Thank you for taking the time to review us. We are very happy to know that you had a great holiday in our resort by enjoyed the room , breakfast, pool and Tee Tee club. I will also share your feedback with our front desk officer Mr.Abdullah and the restaurant team as I know it will make their day. Thank you for the feedback and hope to see you again soon. Sincerely, Sunny Soo, General Manager

Responded March 20, 2018
Pulai Springs Resort
7.7
Very good
LESLIE from Singapore
Couple
Stayed 1 night in March 2011

A nice escape”

Great value for money

Set in a secluded sprawling estate, Pulai Springs Resort is easily one of the most pleasant resorts in Johor Bahru in which to relax. Yes, it is getting on a bit and needs some upgrading, but on the whole we found it clean, quiet, good value for money and the staff were pleasant, too. The resort's main wing houses the Cinta Ayu suites whilst a separate building some distance away, accessbile by golf kart, houses the boutique Anugraha suites. We had previously stayed at the Anugraha suites and found it to be very comfortable and nicely decorated indeed. This time round we opted for the 1 bedroom Cinta Ayu suite and the difference between the two was immediately obvious, the Cinta Ayu suites were large but rather basic in terms of decor and equipment. It did have a kitchen as well as a good sized bathroom, but the focus was clearly on functionality with little regard paid to things aesthetic, it could certainly not be described as posh in any way. Nonetheless, the room was acceptable and the hotel grounds were clean and well maintained, breakfast was very average and one had to use ones imagination to assemble something tasty from the sometimes uninspiring items at the buffet. There were also many sports and recreational facilities and activities on offer which we simply did not have the time for. We were also happy with the fact that it offered covered car parking facilities just below the rooms which meant we did not have to wake up in the morning to clean off any souvenirs thoughtfully left behind by passing birds.

Reviewed March 17, 2011

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10.0
Exceptional
Zillah from New Zealand
Couple
Stayed 3 nights in January 2010

Peace and Quiet”

Great accommodation, food and recreation facilities
None

The Pulai Springs Resort in Johor Baru is a great place for taking a break. It is such a peaceful setting surrounded by a picturesque golf course. Gardens are well maintained and the accommodation is of a high standard. The food is great and there is a good variety. The recreational facilites are very useful for exercise and relaxation. The staff are always helpful.

Reviewed June 07, 2010

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10.0
Exceptional
Zillah from New Zealand
Couple
Stayed 3 nights in May 2010

Great Resting Place”

Accommodation is of an excellent standard. Resturants are great. Recreational facilities are very well maintained. The peaceful setting is unbelievable/
Can't find one thing to put in this box!

The Pulai Springs Resort in Johor Baru is a favourite place to take a break from the hectic lifestyle of Singapore. We go 2 or 3 times a year for three or four days to relax and recharge. The Chinese resturant serves great food as does the Coffee shop. I love the two swimming pools and swim at least twice a day. The spa is also excellent value. A great place for a rest.

Reviewed June 07, 2010

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9.7
Exceptional
Zillah from New Zealand
Couple
Stayed 2 nights in October 2010

A peaceful holiday spot”

Close to Singapore. Great service staff. Really good places to eat. Beautiful and peaceful surroundings.
None

The Pulai Springs Resort is my most favourite spot for rest and recreation because of its easy accessability from Singapore, it's well kept gardens and golf course, it's good quality food at reasonable prices, it's good swimming pools and recreation centre. The spa is also good value and the staff well trained. Above all is the peace and tranquility away from the rush of city life. The suites are of very good quality also. Highly recommended for a short or long break away from the crowds.

Reviewed October 30, 2010

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9.2
Exceptional
Nur from Malaysia
Family with young children
Two Bedroom Suite
Stayed 1 night in October 2016

Family-friendly Resort”

The stay was to attend UTM Convo, which located 5km from the resort. I booked 2 bedroom suite. The room is spacious and complete with 2 amazing walk-in wardrobe. We enjoy the facilities (especially kids) - swimming pool, jacuzzi, sauna, steam bath, gym & indoor playland. The crews are helpful & able to fulfil my request - anniversary bedroom deco & baby cot. Morning breakfast just perfect for my tummy to start the convocation day. We will come again later. Thx Pulai Springs Resort .

Reviewed October 25, 2016

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Dear Guest, Firstly, I would like to thank you for spending some time on writing a great review on your stay at Pulai Springs Resort. It is only through your feedback we could maintain our service to our valued guests in the future. Our primary priority is guests’ happiness and satisfaction through their stay and we are always working on maintaining that. Therefore, I’m glad to know that it has reflected on your last visit at Pulai Springs Resort. I will surely disseminate your positive comments and feedback to our associates who are an asset to us through our associates’ notice board. Once again, thank you for your positive review. I look forward to welcoming you back at Pulai Springs Resort and will be delighted to hear from you again soon. Sincerely, Sunny Soo General Manager Pulai Springs Resort

Responded February 19, 2018
Pulai Springs Resort
9.2
Exceptional
Michael from United States
Group
Stayed 1 night in February 2019

We Just Keep Coming Back”

This was our seventh stay at Pulai Springs Resort. It's a great weekend getaway for us from the concrete and pollution of the city. While the accommodations are comfortable, the best part for us is the outdoor environment. The grounds are well-kept and beautiful. While the place is showing some signs of wear, like some rotten wood on one of the shelters, and missing tiles in the pool, overall it's kept up much better than some other "resorts" we've visited in Malaysia. Well worth checking out if you are in the area.

Reviewed February 25, 2019

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Dear Guest, Thank you for reviewing us and for always thinking of us when you are in Malaysia. Glad to know that you had another great stay and in the mean time, we acknowledge your feedback on the wear and tear of this resort. We are in the midst of upgrading certain areas in the resort and we hope you would be able to experience them again on your eighth stay. Looking forward to seeing you soon. Sincerely, Sunny Soo, General Manager

Responded March 26, 2019
Pulai Springs Resort
8.7
Excellent
Hongxuan from Singapore
Group
Three Bedroom Suite
Stayed 2 nights in March 2014

beautiful resort, comfortable, reasonable price”

Hotel rooms, Gardens/golf course, Qing Palace restaurant

Pulai Springs is an excellent place to stay for a short, restful getaway. The two pools are pleasant, particularly the older one, which has a slide. Good for kids. The rooms are very comfortable, and the architecture and its accompanying ambiance/atmosphere have stood the test of time - it still looks great a decade on, which is unusual in Malaysia. The breakfast is simple, and decent, provided you are willing to stick to the local dishes. Egg station is a nice plus. Staying there as a group, we particularly liked having the option of paintball in the hotel. Unfortunately, paintball there is relatively more expensive than the bigger and more remote paintball courses in Johor, but what you lose in money you gain in convenience. Staff are all reasonably nice, and always polite, but don't expect them to bend over backwards or make special arrangements for you.

Reviewed April 02, 2014

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Dear Guest, Firstly, I would like to thank you for spending some time on writing a great review on your stay at Pulai Springs Resort. It is only through your feedback we could maintain our service to our valued guests in the future. Our primary priority is guests’ happiness and satisfaction through their stay and we are always working on maintaining that. Therefore, I’m glad to know that it has reflected on your last visit at Pulai Springs Resort. I will surely disseminate your positive comments and feedback to our associates who are an asset to us through our associates’ notice board. Once again, thank you for your positive review. I look forward to welcoming you back at Pulai Springs Resort and will be delighted to hear from you again soon. Sincerely, Sunny Soo General Manager Pulai Springs Resort

Responded February 27, 2018
Pulai Springs Resort
9.3
Exceptional
Anthony from Singapore
Family with teens
Studio Suite
Stayed 2 nights in May 2015

So far,the best ”

Spacious room,value for money,friendly staff

Very pleasant. The room was beyond my expectation. Spacious, clean n complete. The staff were very friendly,the restaurant provide a good variety of dishes. Overall,all the staff were attentive to our needs n requests. Couldn't ask for more. Will definitely come again if chance permits. Will recommend to anyone who wants a R &R time. To the staff of Pulai Springs Resort, my family and me thank you so much for making our stay enjoyable. Keep up the good work,guys! 5 stars from me.

Reviewed June 02, 2015

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Dear Guest, Firstly, I would like to thank you for spending some time on writing a great review on your stay at Pulai Springs Resort. It is only through your feedback we could maintain our service to our valued guests in the future. Our primary priority is guests’ happiness and satisfaction through their stay and we are always working on maintaining that. Therefore, I’m glad to know that it has reflected on your last visit at Pulai Springs Resort. I will surely disseminate your positive comments and feedback to our associates who are an asset to us through our associates’ notice board. Once again, thank you for your positive review. I look forward to welcoming you back at Pulai Springs Resort and will be delighted to hear from you again soon. Sincerely, Sunny Soo General Manager Pulai Springs Resort

Responded February 22, 2018
Pulai Springs Resort
10.0
Exceptional
remy from Singapore
Family with young children
Stayed 2 nights in February 2011

Splendid”

Near to pool

The hotel stay at pulai springs resort is marvellous. The resort is very relaxing. I really enjoy the swimming pool which which is very near to the hotel room. Where elae can you find such a place? The pool is also very clean. The rooms are spacious and really suits most families bringing in children. I do hope to return again to stay here.

Reviewed February 15, 2011

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8.0
Excellent
ISMI from Malaysia
Family with young children
Stayed 3 nights in September 2010

Pulai Spring Resort Johor Bahru”

Great location, surrounded with green environment and beautiful golf course.
None.

Pulai Spring Resort Johor Bahru is one of the best place to relax and destress. In fact this is the 2nd time we stayed there, the last time was last year and definitely will come again. I love the layout of the resort where outdoors and sport activities were separated from the main building. The room is spacious and clean. The beautiful view from the room added a great feeling of relaxation. Food served for breakfast was excellent with great varieties.

Reviewed September 19, 2010

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