Pulai Springs Resort
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Pulai Springs Resort

20KM Jalan Pontian Lama, Pulai, Pulai, Johor Bahru, Malaysia, 81110
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Studio Suite Pulai Springs Resort
Studio Suite
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    Lobby Pulai Springs Resort
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    Swimming pool [outdoor] Pulai Springs Resort
    Studio Suite Pulai Springs Resort
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    Exterior view Pulai Springs Resort

    Pulai Springs Resort Reviews

    7.4
    Very good
    /10
    (6305 reviews)See what guests said
    8.0
    Very good

    "Nice swimming pool, sauna & Jacuzi."

    Manjit

    -

    August 30, 2016

    7.8
    Very good facilities
    Recommended by 89% of guests

    Things you’ll love about Pulai Springs Resort

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    Very good
    Location
    7.3
    See map
    Very good location
    Nearby
    Popular
  • U Mall960 m
  • Pulai Spring Resort1.6 km
  • Jusco Taman Universiti Shopping Centre1.91 km
  • Indian Temple2.36 km
  • Universiti Teknologi Malaysia3.17 km
  • Holylight4.65 km
  • Southern College4.75 km
  • Kolej Selatan4.8 km
  • Yap Chan Fatt Kai Temple4.98 km
  • Skudai Parade5.15 km
  • This property is in high demand!

    Booked 13 times since yesterday

    Value for money7.8
    Distance to city center15 km
    Location rating7.3
    Nearest airportSenai International Airport (JHB) - Malaysia
    Distance to airport10.8 km

    Rooms available at Pulai Springs Resort

    Four-Bedroom Suite
    Four-Bedroom Suite
    ...
    • Room size: 193 m²/2077 ft²
    • Balcony/terrace
    Enter dates to see prices
    2 Bedroom Suite
    2 Bedroom Suite
    ...
    • Room size: 79 m²/850 ft²
    • Park view
    • 2 single beds and 1 double ...
    Enter dates to see prices
    Apartment with Balcony
    Apartment with Balcony
    ...
    • Room size: 193 m²/2077 ft²
    • Balcony/terrace
    Enter dates to see prices
    3 Bedroom Suite
    3 Bedroom Suite
    ...
    • Room size: 114 m²/1227 ft²
    • Park view
    • 2 single beds and 1 queen b...
    Enter dates to see prices
    Junior Deluxe Room
    Junior Deluxe Room
    ...
    • Room size: 40 m²/431 ft²
    • Park view
    • 2 single beds
    Enter dates to see prices
    Mobile Home
    Mobile Home
    ...
    • Balcony/terrace
    • 2 bathrooms
    • 2 double beds and 3 queen b...
    Enter dates to see prices
    4 Bedroom
    4 Bedroom
    ...
    • Room size: 193 m²/2077 ft²
    • Nature view
    Enter dates to see prices
    Studio Suite
    Studio Suite
    ...
    • Room size: 40 m²/431 ft²
    • Park view
    • 1 double bed
    Enter dates to see prices
    Premier Deluxe
    Premier Deluxe
    ...
    • Room size: 88 m²/947 ft²
    • Nature view
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Double or Twin Room
    Double or Twin Room
    ...
    • Room size: 40 m²/431 ft²
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices
    Have a question for Pulai Springs Resort?

    What people love about Pulai Springs Resort

    • 8.8
      Excellent

      "Resort facilities are excellent."

      Azhar

      |

      January 8, 2019

    • 6.8
      Good

      "The room is big and clean."

      nurmahfuzah

      |

      November 27, 2018

    • 6.0
      Review score

      "Rooms was spacious and clean."

      Saiful

      |

      December 31, 2018

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    More about Pulai Springs Resort

    More about Pulai Springs Resort

    8.0
    Very good

    "Good place for relax"

    chon T.

    |

    January 2, 2019

    An overview

    Show less

    What they offer

    8.4
    Excellent

    "It is also near to AEON Mall and U Mall for shopping and mov..."

    Poh C.

    |

    January 5, 2019

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Olives Oregano
    7.4 km American, European, Mediterranean
    Bestmart Food Court Nusa Bestari
    7.7 km American, Halal
    Vee Cafe & Bakery
    9.4 km American, Chinese, International
    Asian cuisine
    Asian cuisine
    Qing Palace Chinese Restaurant
    3.8 km Asian, Chinese, Gluten Free
    Savage Restoran
    6.6 km Asian, Malaysian
    Restoran Tam Zabb Lao and Thai
    7.0 km Asian, Thai
    Chinese cuisine
    Chinese cuisine
    YamCha Hong Kong Dim Sum
    5.7 km Chinese
    Eco Vegetarian Fast Food
    9.2 km Chinese, Vegan
    Ding Seng Fresh Frog Porridge
    9.6 km Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Pulai Springs Resort from real guests

    Agoda Reviews (6305)Booking.com Reviews (737)
    7.4
    /
    10
    Cleanliness7.4
    Facilities7.8
    Location7.3
    Room comfort and quality7.3
    Service7.5
    Value for money7.8
    Provided by verified guests of Agoda
    All languages
    All guests (6305)
    All room types

    Show reviews that mention 

    Showing 4716 verified guest comments
    12345
    8.0
    Excellent
    md from Singapore
    Family with young children
    Suite Standard
    Stayed 1 night in February 2019

    Very good”

    Bfast good a lot of variety..room very clean should provide extra bed if book extra person..in house movie shld have more food to order..only popcorn and waffle only.. Barbecue at night with in house movie more fun and will attract more guest to join in..

    Reviewed February 27, 2019

    Dear Guest, Thank you for reviewing us. Glad that you found our breakfast to be good and the rooms clean. In the mean time, we take note of your feedback for our further improvement. Looking forward to seeing you soon. Sincerely, Sunny Soo, General Manager

    Responded March 26, 2019
    Pulai Springs Resort
    9.2
    Exceptional
    Michael from United States
    Group
    Studio Suite - Package
    Stayed 1 night in February 2019

    We Just Keep Coming Back”

    This was our seventh stay at Pulai Springs Resort. It's a great weekend getaway for us from the concrete and pollution of the city. While the accommodations are comfortable, the best part for us is the outdoor environment. The grounds are well-kept and beautiful. While the place is showing some signs of wear, like some rotten wood on one of the shelters, and missing tiles in the pool, overall it's kept up much better than some other "resorts" we've visited in Malaysia. Well worth checking out if you are in the area.

    Reviewed February 25, 2019

    Dear Guest, Thank you for reviewing us and for always thinking of us when you are in Malaysia. Glad to know that you had another great stay and in the mean time, we acknowledge your feedback on the wear and tear of this resort. We are in the midst of upgrading certain areas in the resort and we hope you would be able to experience them again on your eighth stay. Looking forward to seeing you soon. Sincerely, Sunny Soo, General Manager

    Responded March 26, 2019
    Pulai Springs Resort
    9.6
    Exceptional
    Michael from United States
    Couple
    Suite Standard
    Stayed 2 nights in February 2019

    Back for Sixth Time”

    My wife and I always enjoy staying here. Everything is great. However, they need to do some major maintenance in the pool on the second floor. It looks like some patch jobs have been done, but there are many loose tiles and some holes in the floor. Pool water maintenance is lacking also, as the water is a bit cloudy, although swimmable.

    Reviewed February 19, 2019

    Dear Guest, Thank you for being our loyal guest and for taking the time to review us. We take note of the comments about the pool and the pool water. Thank you for highlighting them and we hope to see you and your wife on your seventh time. Sincerely, Sunny Soo, General Manager

    Responded February 19, 2019
    Pulai Springs Resort
    9.6
    Exceptional
    Siti from Malaysia
    Family with young children
    Suite Standard
    Stayed 1 night in February 2019

    Exceptional”

    It was a great experience for short getaway during weekend. The place was calming as the ambience of the green. The compound ia huge. Swimming pool is clean. The staffs were friendly. The location is strategic, easy to find food. The architecture great and well maintain. The room is newly renovated , neat, modern and clean. I love my stay. Contra : The breakfast is less variety and the taste is average.

    Reviewed February 19, 2019

    Dear Guest, Thank you for taking the time to review us. We're really glad to know that you had such an enjoyable stay. Thank you so much for the wonderful comments on our pool, architecture and the newly renovated rooms. In the mean time, will look into the comments about the breakfast for further improvement. Looking forward to seeing you soon. Sincerely, Sunny Soo, General Manager

    Responded February 19, 2019
    Pulai Springs Resort
    6.8
    Good
    Say from Malaysia
    Group
    2 Bedroom Suite
    Stayed 1 night in March 2019

    Good”

    the one room units were good. but not the units with multiple rooms.

    Reviewed March 06, 2019

    Dear Guest, Thank you for reviewing us. We acknowledge your feedback and thank you for sharing it with us. Hope to see you again soon. Sincerely, Sunny Soo, General Manager

    Responded March 11, 2019
    Pulai Springs Resort
    7.2
    Very good
    Mohamad from Malaysia
    Family with young children
    3 Bedroom Suite
    Stayed 1 night in February 2019

    Great experience ”

    We stayed at their 3 bedroom apt. Total of 3 couple with our kids. Master bedroom is spacious but not the room with 2 single beds. Will definitely booked their junior suite if we come again & stayed in a different room. Swimming pool is beautiful but the slides is under maintenance. Too bad. d kids enjoyed their time at the indoor playground as well. But Of coz u have to pay for d facilities. Will consider coming here again coz we love d pool so much!

    Reviewed March 05, 2019

    Dear Guest, Thank you for reviewing us. We are happy to know that you had a great experience here with the kids. We certainly look forward to welcoming all of yo back to the resort, perhaps during the March school break. See you soon. Sincerely, Sunny Soo, General Manager

    Responded March 12, 2019
    Pulai Springs Resort
    8.8
    Excellent
    Siong from United States
    Solo traveler
    Suite Standard
    Stayed 1 night in February 2019

    I like to play golf and stay at Pulai Springs resort very much. Please ask them not to close golf. ”

    Friendly staff, nice rooms and foods. reasonable golf rates. But going to change management. Losing money. Closing golf courses. Please don't let them close golf courses. Golf is the main reason I stay at Pulai Springs Resorts.

    Reviewed February 22, 2019

    Dear Guest, Thank you for reviewing us. Glad to know that my team provided you with great hospitality. However, we are sorry to inform you that we have shut down our golf course. The last day was on 28 February 2019. On the other hand, we are currently promoting Footgolf, which is a combination of golf and football. Do give it a try the next time you are here. See you soon. Sincerely, Sunny Soo, General Manager

    Responded March 19, 2019
    Pulai Springs Resort
    8.8
    Excellent
    Nik from Malaysia
    Family with young children
    4 Bedroom
    Stayed 2 nights in June 2018

    Nice Stay”

    Spacious & clean room. Full of facilities but for dinner only 1 restaurant with Chinese concept open for those that lazy to drive out.. No room service offer during dinner. Quite pricey but not bad taste.

    Reviewed January 29, 2019

    Dear Guest, Thank you for taking the time to review us. We are pleased to know that you liked our room size and you were satisfied with the cleanliness. In the mean time, Pulai Springs Resort offers various food and beverage outlets such as Cinta Terrace and Cinta Deli, our award-winning Qing Palace, Pulai Terrace and also Waterfalls Cafe which opens on weekends. In the mean time, our room service promotion is available on the TV cabinet as well as on the LED TV in all rooms. We hope you would take advantage of them the next time you are here. See you soon. Sincerely, Sunny Soo, General Manager

    Responded February 08, 2019
    Pulai Springs Resort
    6.8
    Good
    Soh from Singapore
    Family with teens
    4 Bedroom
    Stayed 1 night in February 2019

    The service of the staff is good”

    Besides the smiles and the helpfulness of the staff, there isn't anything good about this hotel. First the building is old, the bedsheet stained and smelled odd. Secondly, the washing basin of the 2 toliets were not able to drain properly. Lastly, the breakfast taste lousy. For the price we have paid, is not worth it. Won't go back.

    Reviewed February 08, 2019
    5.6
    Sharon from Malaysia
    Family with teens
    2 Bedroom Suite
    Stayed 1 night in February 2019

    Need to be improved”

    Pros:Facilities here have many choices n fun but you need to pay though.Breakfast still satisfying and the staff there was friendly too. Cons: Location is ok but not much food around here. Need to drive out for more food choices. Cleanliness really need to be improved! While we were laying at the sofa there, we feel very itchy without any reason.... Seems like a bit old age of the whole room when we first stepped in. The air con of one of the bedroom run down at the first time and wait for 15mins waiting for the maintenance team to fix. Bathroom was leaking water and we called them but nobody came in until the next day. Living room air con also will leak water and we just put the newspaper under it......very SLOW....Luckily the aircon was cold though... And I ask dental kit for 2 times and it let me wait around half an hour. A bit disappointed of this 4 star resort and need to consider if want to come back again.

    Reviewed February 07, 2019
    7.2
    Very good
    Syazirul from Malaysia
    Family with young children
    Suite Standard
    Stayed 2 nights in February 2019

    Quiet, clean and affordable. ”

    It's a golf course hotel, so it's quiet at night. One thing that stands out is the cleanliness of the rooms and facilities - thumbs up on those items. If there's a complaint, it is the reception. I had my keycard disabled on the second day and it was locked at a time i was rushing to go to the bathroom! When i complained, there was no apology not even a look of empathy - i'm the one who did the thank you afterwards to them. Should be sent to a hospitality course, if i had my way. P/s: The old lady cleaner was delightful, no wonder the place is clean.

    Reviewed February 06, 2019

    Dear Guest, Thank you very much for taking the time to review our place. I am very happy to know that you were very satisfied with our overall cleanliness. However, I wish to apologize on behalf of our receptionist. This is definitely not our usual standards and I assure you that I will look into this matter with our Training department. Thank you again and we hope to see you again soon. Sincerely, Sunny Soo, General Manager

    Responded February 08, 2019
    Pulai Springs Resort
    8.4
    Excellent
    Mohd from Malaysia
    Family with young children
    Studio Suite
    Stayed 3 nights in November 2018

    Excellent”

    Nice resort with lots of facilities...but need improvement on maintenance. The anugraha building has intermittent door lock problem frequently happened. The room we stayed has hot water problem... immediately fixed by their maintenance staff after reported. But a day later hot water supply tripped again. Other than these issues the resort was good place to stay.

    Reviewed November 25, 2018

    Dear Guest, Thank you for reviewing us. Hope you had an enjoyable stay. See you soon. Sincerely, Sunny Soo, General Manager

    Responded December 10, 2018
    Pulai Springs Resort
    9.6
    Exceptional
    SARJIT from Malaysia
    Family with teens
    1 bedroom Suite
    Stayed 2 nights in November 2018

    Everyone was extremely nice. Includes the receptionists, the cleaners & the cafe staff. ”

    We had a room near the lift & a bigger fridge as requested. Thank you. Asking for an extra towel was not a problem, done quickly & was done so pleasantly by the cleaner on the floor. The breakfast has definately improved. Better choices. Dinner on the 7/11/18 was great. The young lady was so helpful & kind. Please convey our sincere thanks to all concerned. The best stay so far over the years in Pulai Springs. Well done. Looking forward to our next stay on 23/11/18.

    Reviewed November 09, 2018

    Dear Guest, Thank you for taking the time to review us and welcome back to Pulai Springs Resort. We're extremely happy to hear that you had a great experience and this was your best stay ever over the last couple of years. We will surely share your feedback with our receptionists, the waitress who attended to you during dinner and our cleaners. Looking forward to seeing you soon. Warm Regards, Sunny Soo, General Manager

    Responded November 17, 2018
    Pulai Springs Resort
    8.0
    Excellent
    Noraidah from Singapore
    Couple
    Studio Suite
    Stayed 1 night in September 2018

    LOVE THIS RESORT.”

    best resort in johor. value for price. good breakfast. large rooms. nice pools and clean environment. good facilities. doesn’t matter if it’s a old hotel or not. i enjoed my stay here and will come back soon. just that 2 single beds joining into a king bed is just not good... nothing else.

    Reviewed September 21, 2018

    Dear Guest, Thank you very much for reviewing our resort. We're pleased that to know that you enjoyed staying with us and thanks for sharing with everyone here about your experience staying in our rooms, our pools, clean environment and more. We hope to see you again soon. Sincerely, Sunny Soo, General Manager

    Responded September 25, 2018
    Pulai Springs Resort
    8.4
    Excellent
    nina from Malaysia
    Couple
    1 bedroom Suite
    Stayed 1 night in September 2018

    value for money and good service”

    we walked in but book under agoda because it was cheaper and very last minute booking. the male staff was nice and professional. even the system was down. but he handle it well. spacious room with breakfast. good facilities.

    Reviewed September 20, 2018

    Dear Guest, Thank you for reviewing us. We're glad to know that our associate was very nice and professional while handling guests. Thanks for the feedback on our spacious rooms and good breakfast. Will surely pass the message to my team. Looking forward to seeing you soon. Sincerely, Sunny Soo, General Manager

    Responded September 21, 2018
    Pulai Springs Resort
    8.8
    Excellent
    lai from Malaysia
    Family with teens
    Studio Suite
    Stayed 1 night in September 2018

    Spacious room and nice environment ”

    5 swimming pools, my kids really enjoyed playing there, but many fallen leaves to the pools, one rock pool quite dirty, seam like filter system not working. Many choices for breakfast, staying in the one bedroom suite, really spacious, no bathtub inside, only shower. Is a great place for relaxing time, quiet place with many facilities. I also liked the indoor Jacuzzi.

    Reviewed September 13, 2018

    Dear Guest, Thank you for sharing with everyone your experience here. We're pleased to know that you had a great time and enjoyed our facilities offered. We hope you would come back again soon. Till then, take care. Sincerely, Sunny Soo, General Manager

    Responded October 05, 2018
    Pulai Springs Resort
    8.0
    Excellent
    Nor from Malaysia
    Couple
    Suite Standard
    Stayed 1 night in February 2019

    All under 1 roof”

    Pros Jacuzzi Sauna Pools etc. Cons Jacuzzi water’s smell bad

    Reviewed February 09, 2019

    Dear Guest, Thank you for reviewing us. We hope you had a great stay. Will surely look into the Jacuzzi water. Thank you again and hope to see you soon. Sincerely, Sunny Soo, General Manager

    Responded February 16, 2019
    Pulai Springs Resort
    8.8
    Excellent
    shahadan from Singapore
    Family with young children
    Suite Standard
    Stayed 2 nights in February 2019

    Maintenance officers”

    Above mentioned, response fast although the hotel full of guests, replace parts such as fridge and etc when needed. Gd job for maintenance team n very courtesy for the front desk staffs.

    Reviewed February 08, 2019

    Dear Guest, Thank you for taking the time to review us. I am pleased to know that our maintenance team were very quick in responding to your feedback after you checked into our rooms. Will surely pass the feedback to them as I know it will make their day. Looking forward to seeing you soon. Sincerely, Sunny Soo, General Manager

    Responded February 08, 2019
    Pulai Springs Resort
    5.6
    NUR from Malaysia
    Couple
    Studio Suite - Package
    Stayed 2 nights in February 2019

    Above average”

    Nothing to do, quite boring.

    Reviewed March 04, 2019

    Dear Guest, Thank you for reviewing us and for the feedback. Looking forward to seeing you soon. Sincerely, Sunny Soo, General Manager

    Responded March 26, 2019
    Pulai Springs Resort
    7.2
    Very good
    ZAITON from Malaysia
    Family with teens
    Studio Suite - Package
    Stayed 2 nights in January 2019

    Great”

    I booked 3 studio rooms with a great bargain. Thank you for that. The checking in process (@16:00) is quite slow and one of the rooms has yet to be ready. No 2 large beds as requested in advance with the reason that all the large beds are fully booked. The breakfast buffet is so-so only. My son is enjoying using the swimming pool. Check-out time was very fast; less than 5 minutes. Overall staying in this Pulai Springs is good. I should consider staying again in Pulai Springs with the whole family if any occasion/event happens in the future.

    Reviewed January 28, 2019

    Dear Guest, Thank you for reviewing us. Looking forward to seeing you soon. Sincerely, Sunny Soo, General Manager

    Responded April 03, 2019
    Pulai Springs Resort
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