Very good”

Bfast good a lot of variety..room very clean should provide extra bed if book extra person..in house movie shld have more food to order..only popcorn and waffle only.. Barbecue at night with in house movie more fun and will attract more guest to join in..

We Just Keep Coming Back”

This was our seventh stay at Pulai Springs Resort. It's a great weekend getaway for us from the concrete and pollution of the city. While the accommodations are comfortable, the best part for us is the outdoor environment. The grounds are well-kept and beautiful. While the place is showing some signs of wear, like some rotten wood on one of the shelters, and missing tiles in the pool, overall it's kept up much better than some other "resorts" we've visited in Malaysia. Well worth checking out if you are in the area.

Back for Sixth Time”

My wife and I always enjoy staying here. Everything is great. However, they need to do some major maintenance in the pool on the second floor. It looks like some patch jobs have been done, but there are many loose tiles and some holes in the floor. Pool water maintenance is lacking also, as the water is a bit cloudy, although swimmable.

Exceptional”

It was a great experience for short getaway during weekend. The place was calming as the ambience of the green. The compound ia huge. Swimming pool is clean. The staffs were friendly. The location is strategic, easy to find food. The architecture great and well maintain. The room is newly renovated , neat, modern and clean. I love my stay. Contra : The breakfast is less variety and the taste is average.

Good”

the one room units were good. but not the units with multiple rooms.

Great experience ”

We stayed at their 3 bedroom apt. Total of 3 couple with our kids. Master bedroom is spacious but not the room with 2 single beds. Will definitely booked their junior suite if we come again & stayed in a different room. Swimming pool is beautiful but the slides is under maintenance. Too bad. d kids enjoyed their time at the indoor playground as well. But Of coz u have to pay for d facilities. Will consider coming here again coz we love d pool so much!

I like to play golf and stay at Pulai Springs resort very much. Please ask them not to close golf. ”

Friendly staff, nice rooms and foods. reasonable golf rates. But going to change management. Losing money. Closing golf courses. Please don't let them close golf courses. Golf is the main reason I stay at Pulai Springs Resorts.

Nice Stay”

Spacious & clean room. Full of facilities but for dinner only 1 restaurant with Chinese concept open for those that lazy to drive out.. No room service offer during dinner. Quite pricey but not bad taste.

The service of the staff is good”

Besides the smiles and the helpfulness of the staff, there isn't anything good about this hotel. First the building is old, the bedsheet stained and smelled odd. Secondly, the washing basin of the 2 toliets were not able to drain properly. Lastly, the breakfast taste lousy. For the price we have paid, is not worth it. Won't go back.

Need to be improved”

Pros:Facilities here have many choices n fun but you need to pay though.Breakfast still satisfying and the staff there was friendly too. Cons: Location is ok but not much food around here. Need to drive out for more food choices. Cleanliness really need to be improved! While we were laying at the sofa there, we feel very itchy without any reason.... Seems like a bit old age of the whole room when we first stepped in. The air con of one of the bedroom run down at the first time and wait for 15mins waiting for the maintenance team to fix. Bathroom was leaking water and we called them but nobody came in until the next day. Living room air con also will leak water and we just put the newspaper under it......very SLOW....Luckily the aircon was cold though... And I ask dental kit for 2 times and it let me wait around half an hour. A bit disappointed of this 4 star resort and need to consider if want to come back again.

Quiet, clean and affordable. ”

It's a golf course hotel, so it's quiet at night. One thing that stands out is the cleanliness of the rooms and facilities - thumbs up on those items. If there's a complaint, it is the reception. I had my keycard disabled on the second day and it was locked at a time i was rushing to go to the bathroom! When i complained, there was no apology not even a look of empathy - i'm the one who did the thank you afterwards to them. Should be sent to a hospitality course, if i had my way. P/s: The old lady cleaner was delightful, no wonder the place is clean.

Excellent”

Nice resort with lots of facilities...but need improvement on maintenance. The anugraha building has intermittent door lock problem frequently happened. The room we stayed has hot water problem... immediately fixed by their maintenance staff after reported. But a day later hot water supply tripped again. Other than these issues the resort was good place to stay.

Everyone was extremely nice. Includes the receptionists, the cleaners & the cafe staff. ”

We had a room near the lift & a bigger fridge as requested. Thank you. Asking for an extra towel was not a problem, done quickly & was done so pleasantly by the cleaner on the floor. The breakfast has definately improved. Better choices. Dinner on the 7/11/18 was great. The young lady was so helpful & kind. Please convey our sincere thanks to all concerned. The best stay so far over the years in Pulai Springs. Well done. Looking forward to our next stay on 23/11/18.

LOVE THIS RESORT.”

best resort in johor. value for price. good breakfast. large rooms. nice pools and clean environment. good facilities. doesn’t matter if it’s a old hotel or not. i enjoed my stay here and will come back soon. just that 2 single beds joining into a king bed is just not good... nothing else.

value for money and good service”

we walked in but book under agoda because it was cheaper and very last minute booking. the male staff was nice and professional. even the system was down. but he handle it well. spacious room with breakfast. good facilities.

Spacious room and nice environment ”

5 swimming pools, my kids really enjoyed playing there, but many fallen leaves to the pools, one rock pool quite dirty, seam like filter system not working. Many choices for breakfast, staying in the one bedroom suite, really spacious, no bathtub inside, only shower. Is a great place for relaxing time, quiet place with many facilities. I also liked the indoor Jacuzzi.

All under 1 roof”

Pros Jacuzzi Sauna Pools etc. Cons Jacuzzi water’s smell bad

Maintenance officers”

Above mentioned, response fast although the hotel full of guests, replace parts such as fridge and etc when needed. Gd job for maintenance team n very courtesy for the front desk staffs.

Above average”

Nothing to do, quite boring.

Great”

I booked 3 studio rooms with a great bargain. Thank you for that. The checking in process (@16:00) is quite slow and one of the rooms has yet to be ready. No 2 large beds as requested in advance with the reason that all the large beds are fully booked. The breakfast buffet is so-so only. My son is enjoying using the swimming pool. Check-out time was very fast; less than 5 minutes. Overall staying in this Pulai Springs is good. I should consider staying again in Pulai Springs with the whole family if any occasion/event happens in the future.