Pullman Adelaide
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9.1
Exceptional
/10
(203 reviews)See what guests said
Housekeeping9
Breakfast3
View3
See map
9.5
Exceptional
Location rating score
Exceptional location - Inside city center
Parking
Available
  • Art Gallery of South Australia390 m
  • South Australian Museum430 m
  • Adelaide Arcade450 m
  • The Rundle Mall Pigs450 m
  • Rundle Mall460 m
  • Migration Museum580 m
  • Adelaide Central Market1.08 km
  • Adelaide Oval1.29 km
  • Waterfall Gully Recreation Park8.61 km
  • North Terrace24.39 km
  • 5-star Hotel
    Free Wi-Fi

    Pullman Adelaide

    16 Hindmarsh Square, Central Business District, Adelaide, Australia, 5000 - See map
    "The first time I stayed with the Pullman in Adelaide, one of their staff members went over and above to make me feel very welcomed and valued."
    Brigid - February 19, 2018
    Exceptional reputation
    Recommended by 95% of guests
    Exceptional cleanliness
    9.2 rating for cleanliness
    Exceptional service
    9.2 rating for service
    Excellent facilities on premise
    8.9 facilities on premise
    • 790 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Sauna

    • Steamroom

    Cheaper than 97% of all properties in Adelaide in the last 24 hoursCompared to 965 Adelaide properties at Agoda for various dates
    Value for money8.6
    Location rating9.5
    Nearest airportAdelaide Airport (ADL)
    Distance to airport6.5 km

    Rooms available at Pullman Adelaide

    Deluxe Executive Room with 1 King Bed, Balcony and Lounge Access
    Deluxe Executive Room with 1 King Bed, Balcony and Lounge Access
    ...
    • Room size: 34 m²/366 ft²
    • 1 king bed
    Enter dates to see prices
    Deluxe Executive King Room with Park View and Balcony & Executive Lounge Access
    Deluxe Executive King Room with Park View and Balcony & Executive Lounge Access
    ...
    • Room size: 34 m²/366 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Junior King Suite with Park View and Balcony & Executive Lounge Access
    Junior King Suite with Park View and Balcony & Executive Lounge Access
    ...
    • Room size: 35 m²/377 ft²
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices
    Premium Deluxe King Room with Balcony
    Premium Deluxe King Room with Balcony
    ...
    • Room size: 34 m²/366 ft²
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices
    Premium Deluxe Room with 2 Double Beds and Balcony
    Premium Deluxe Room with 2 Double Beds and Balcony
    ...
    • Balcony/terrace
    • Shower and bathtub
    • 2 double beds
    Enter dates to see prices
    Superior King Room
    Superior King Room
    ...
    • Room size: 28 m²/301 ft²
    • Shower
    • 1 queen bed
    Enter dates to see prices
    DOUBLE DELUXE EXECUTIVE ROOM, Lounge Access, 1 King Size Bed, Park View and Balcony
    DOUBLE DELUXE EXECUTIVE ROOM, Lounge Access, 1 King Size Bed, Park View and Balcony
    ...
    • Room size: 34 m²/366 ft²
    Enter dates to see prices
    Deluxe King Room with City View
    Deluxe King Room with City View
    ...
    • Room size: 28 m²/301 ft²
    • Shower
    • 1 queen bed
    Enter dates to see prices
    Junior Suite with 1 King Bed and Balcony
    Junior Suite with 1 King Bed and Balcony
    ...
    • 1 king bed
    Enter dates to see prices
    Premium Deluxe Room with 1 King Bed and Balcony
    Premium Deluxe Room with 1 King Bed and Balcony
    ...
    • 1 king bed
    Enter dates to see prices

    What people love about Pullman Adelaide

    • 9.2
      Exceptional
      Location

      "Central location- an ideal base for exploring Adelaide."

      Kevin

      |

      January 8, 2018

    • 9.6
      Exceptional
      Location

      "Great location, walking distance to Rundle mall."

      jenna

      |

      April 2, 2018

    • 10.0
      Exceptional
      Staff 

      "Great value, cleanness, location and staff."

      Franco

      |

      January 3, 2018

    Property ranking|Compared to 965 Adelaide properties
    See all rankings
    Location score
    9.6/10
    Review score - United States
    10.0/10
    Service score
    9.2/10
    Cleanliness score
    9.2/10
    Better than
    99
    %
    of Adelaide properties
    Better than
    99
    %
    of Adelaide properties
    Better than
    98
    %
    of Adelaide properties
    Better than
    98
    %
    of Adelaide properties
    Up to 30% off with Agoda Insider Deals!

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    Overall rating:

    9.1

    Exceptional
    203 reviews
    Cleanliness
    9.2
    Facilities
    8.9
    Location
    9.5
    Read all reviews >
    What travelers say they love:
    The hotel was in a great location and the staff were friendl...
    Anne-Marie from Australia
    Couple
    More about Pullman Adelaide

    More about Pullman Adelaide

    Ideal for fun and relaxation, Pullman Adelaide is located in the Central Business District area of Adelaide. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.

    At Pullman Adelaide, the excellent service and superior facilities make for an unforgettable stay. For the comfort and convenience of guests, the property offers car park, car park onsite, car park charges applied.

    Pullman Adelaide is home to 308 guestrooms. All are tastefully furnished, and many even provide such comforts as linens, slippers, towels, separate living room, internet access – wireless. The property's host of recreational offerings ensures you have plenty to do during your stay. Discover an engaging blend of professional service and a wide array of features at Pullman Adelaide.

    Show less

    Most talked about facilities

    Housekeeping
    7 mentions
    Breakfast
    2 mentions

    What they offer

    9.6
    Exceptional
    Cleanliness

    "Beds were super comfortable, rooms are very clean."

    jenna

    |

    April 2, 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    Redsalt Restaurant
    Cuisine:Local
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

    Show less

    Reviews of Pullman Adelaide from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (203)Booking.com Reviews (1934)
    9.1
    /
    10
    Exceptional
    Cleanliness9.2
    Facilities8.9
    Location9.5
    Service9.2
    Value for money8.6
    High score for Adelaide
    Rating
    9+ Exceptional (39)
    8-9 Excellent (10)
    7-8 Very Good (10)
    6-7 Good (5)
    <6 Below Expectation (0)
    Time of the year
    Mar - May (9)
    Jun - Aug (8)
    Sep - Nov (19)
    Dec - Feb (28)
    All guests (203)
    All room types
    All languages

    Show reviews that mention 

    Showing 64 verified guest comments
    1234
    9.6
    Exceptional
    EMILY from Singapore
    Family with teens
    Superior Room with 2 Double Beds
    Stayed 4 nights in July 2019

    Exceptional”

    Good location. Walking distance to Rundle Mall But I surprise that they only provide complimentary water only the 1st day.

    Reviewed July 25, 2019
    8.8
    Excellent
    Emma from Australia
    Family with teens
    Superior Room with 2 Double Beds
    Stayed 1 night in June 2019

    Age of Children ”

    We had a lovely stay- bit disappointed with the view of the car park but the room was very comfortable. The only thing that I would say beware of is that Agoda classes our 13 year old as a child but the Pullman didn’t. We paid more for her breakfast and there was no towels etc for her.

    Reviewed June 11, 2019
    10.0
    Exceptional
    Darren from Australia
    Family with teens
    Deluxe King Room with City View
    Stayed 4 nights in June 2019

    Excellent hotel service, friendly & helpful staff”

    Have stayed here several times & always glad to come back. Terrific location, excellent valet parking service, staff always helpful & very friendly, rooms immaculate & everything topped up every day - always makes my stay here seamless & stress free 😀

    Reviewed June 11, 2019
    8.0
    Excellent
    William
    Solo traveler
    Premium Deluxe Room with 1 King Bed and Balcony
    Stayed 1 night in November 2018

    Lacking Service and finesse ”

    The hotel is Really lovely and the rooms are spacious and immaculate. Great lighting in the bathroom and spotless rooms. If it was a cheap hotel i would not question these little things. But at $390 a night the hotel is let down by poor service at the bar. Or non existent really. No table service and non attentive when you actually walk up to the bar. Clearly Inexperienced staff. No water in my room when I checked in. Not asked if I had used anything from the mini bar when I checked out. Didn’t ask how was your stay did you enjoy your stay ... ! My card was charged after I left for 3 non alcoholic drinks from the mini bar that were not even there to begin with. Check out is 11 but I had cleaners knock and just enter without approval to do so at 9.14 to do the change over. I was fresh out the shower while I was in my underwear. Not even giving me time to say no don’t enter. Just walked in. Seriously who does that and no apology. I booked one of the premium rooms and to find that no breakfast was included. I looked online at the cheaper rooms which look identical and it was included. They really need to step it up with customer service and room management and front of house. Not enough staff or experienced staff on the floor to cater for guests.

    Reviewed November 22, 2018
    8.4
    Excellent
    Phouphet from Australia
    Business traveler
    Stayed 2 nights in March 2018

    Great location & new facilities ”

    Great location nearby shops and restaurants New facilities and renovated rooms Cons - noisy you can hear everything in the hallway, doors closing etc so not ideally if you are looking for a peaceful nice sleep.

    Reviewed March 22, 2018
    9.2
    Exceptional
    Michael from Australia
    Business traveler
    Superior Room with 2 Double Beds
    Stayed 1 night in June 2019

    Exceptional”

    great staff

    Reviewed July 01, 2019
    10.0
    Exceptional
    Brooke from Australia
    Group
    Deluxe Room with 2 Double Beds
    Stayed 2 nights in December 2018

    Excellent location”

    I treated my daughter to 2 nights here for her 18th birthday with a couple of her friends. Being it was the 30th of December the Hotel was very busy, but full Mark's to the observant staff who noted on check in, that it was my daughter's 18th. A couple of hours later a complimentary bottle of Champagne, complete with happy birthday dessert arrived at their room. It's the little touches that mean the most. Thank you

    Reviewed January 03, 2019
    9.6
    Exceptional
    Mark from Australia
    Solo traveler
    Superior Room with 2 Double Beds
    Stayed 2 nights in February 2019

    Decent stay”

    Nice hotel close to the hip restaurants and cafes in Adelaide. My room was clean and spacious and I had everything I needed.

    Reviewed February 08, 2019
    10.0
    Exceptional
    David from Australia
    Business traveler
    Superior Room with 2 Double Beds
    Stayed 2 nights in November 2018

    Brand New Hotel but small”

    The room looks modern and new, but the room size is a bit small. Having said that, I have an enjoyable stay in the hotel. The facilities are top-notch but it's a shame that I didn't use it.

    Reviewed January 02, 2019
    9.2
    Exceptional
    William
    Solo traveler
    Deluxe Executive Room with 1 King Bed, Balcony and Lounge Access
    Stayed 1 night in December 2018

    Lovely Stay”

    Lovely stay this time as the service was better than my previous stay. It’s a shame o was there only 1 night it would have been nice to stay a few days to really enjoy the experience.

    Reviewed December 29, 2018
    10.0
    Exceptional
    Brigid from Australia
    Business traveler
    Stayed 2 nights in February 2018

    My first visit turned me into a regular return customer! ”

    The first time I stayed with the Pullman in Adelaide, one of their staff members went over and above to make me feel very welcomed and valued. As a result I now stay there on every visit (at least once a month) and I have a hassle free and very comfortable stay each time.

    Reviewed February 19, 2018
    9.2
    Exceptional
    Hayden from Australia
    Solo traveler
    Stayed 1 night in February 2018

    An evening in the city”

    I am particular and the pullman was very much how i liked. The only thing from the while experience is that i would have liked the tiled bathroom floor to be spotless. This floor did not look very clean.

    Reviewed February 18, 2018
    10.0
    Exceptional
    Maree from Australia
    Family with teens
    Stayed 4 nights in January 2018

    Great location, air conditioning fabulous, indoor swimming pool was great with teenagers!”

    $38 per night for valet parking seemed expensive but the weather was 40 degrees plus in Adelaide so it was worth every dollar to be able to come and go in the car without having to try and find parking. We had a fantastic time at the Pullman!!!

    Reviewed January 22, 2018
    9.2
    Exceptional
    Kevin from Australia
    Family with teens
    Stayed 2 nights in January 2018

    Enjoyed our stay very much.”

    We went to breakfast and were told that we could not look at the options at the buffet. The staff were unclear about the breakfast options. Enjoyed the pool, spa, steam room and sauna very much. Central location- an ideal base for exploring Adelaide.

    Reviewed January 08, 2018
    10.0
    Exceptional
    Natalie from Australia
    Couple
    Superior King Room
    Stayed 1 night in March 2019

    Great spot and staff were helpful”

    Room was clean and comfortable. So close to everything.

    Reviewed March 19, 2019
    6.8
    Good
    Stephan from Germany
    Couple
    Superior Room with 1 King Bed
    Stayed 1 night in December 2018

    one night stay”

    small room, hard to open bags. great location if you just want to stay a night and wonder around!

    Reviewed February 26, 2019
    9.2
    Exceptional
    LEE from Malaysia
    Family with young children
    Superior Room with 2 Double Beds
    Stayed 1 night in August 2018

    City centre hotel”

    Simple 5 star hotel but very clean, room is small but bed is comfortable.

    Reviewed August 22, 2018
    10.0
    Exceptional
    Alana from Australia
    Business traveler
    Stayed 4 nights in May 2018

    Phenomenal”

    As always, I was unceasingly impressed with Pullman, particularly David on the desk. Seamless from entry to exit.

    Reviewed July 05, 2018
    9.6
    Exceptional
    jenna from Australia
    Couple
    Stayed 5 nights in March 2018

    Exceptional”

    Beds were super comfortable, rooms are very clean. Great location, walking distance to Rundle mall. Would definitely stay here again.

    Reviewed April 02, 2018
    9.6
    Exceptional
    Michael from Australia
    Couple
    Deluxe Executive Room with 1 King Bed, Balcony and Lounge Access
    Stayed 1 night in January 2019

    Hindmarsh Club - Excellent Service”

    Would recommend paying the extra money and getting access to their executive suit 'Hindmarsh Club' its was really quite and we had 1 on 1 service with the waiter, enjoyed our stay throughly.

    Reviewed January 21, 2019
    1234
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    Pullman Adelaide
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    • Exceptional location
    • Art Gallery of South Australia
    • Adelaide Railway Station Tram Stop is within 0.83 km