Pullman Auckland
Superior Room Queen Pullman Auckland
Interior view Pullman Auckland
Interior view Pullman Auckland
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8.4
Excellent
/10
(352 reviews)See what guests said
See map
8.5
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
Available
  • Albert Park120 m
  • Victorian merchant houses170 m
  • Chancery230 m
  • The University of Auckland250 m
  • University Clock Tower270 m
  • The First Presbyterian Church of Saint Andrew280 m
  • Metropolis290 m
  • Karen Walker320 m
  • St Andrew's First Presbysterian Church330 m
  • Honey330 m
  • Free Wi-Fi

    Pullman Auckland

    Corner Princes Street & Waterloo Quadrant, Auckland City Center, Auckland, New Zealand - See map
    "Albert Park right across the street, which has lots of benches to sit and people watch and enjoy the spectacular trees."
    Andrea - January 3, 2019
    Exceptional reputation
    Recommended by 91% of guests
    Excellent cleanliness
    8.6 rating for cleanliness
    • 500 meters to public transportation

    • Airport transfer

    • Located in heart of Auckland

    • Free Wi-Fi in all rooms!

    • Hot tub

    This property is in high demand!

    Booked 25 times

    Property ranking|Compared to 3,297 Auckland properties
    See all rankings
    Room comfort score
    8.4/10
    Service score
    8.6/10
    Cleanliness score
    8.6/10
    Review score - United States
    8.5/10
    Better than
    99
    %
    of Auckland properties
    Better than
    98
    %
    of Auckland properties
    Better than
    98
    %
    of Auckland properties
    Better than
    98
    %
    of Auckland properties
    Value for money8.0
    Distance to city center1 km
    Location rating8.5
    Nearest airportAuckland Airport (AKL)
    Distance to airport17.5 km

    Rooms available at Pullman Auckland

    8.4
    Excellent
    Room comfort & quality
    Executive King Suite
    Executive King Suite
    ...
    • Room size: 44 m²/474 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior King Room
    Superior King Room
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    1 Bedroom Residence
    1 Bedroom Residence
    ...
    • Room size: 66 m²/710 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior Room With 2 Single Beds
    Superior Room With 2 Single Beds
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior Room 2 Queen Beds
    Superior Room 2 Queen Beds
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 queen beds
    Enter dates to see prices
    Superior Residence
    Superior Residence
    ...
    • Room size: 31 m²/334 ft²
    • City view
    • 2 queen beds
    Enter dates to see prices
    Residence Superior King Room
    Residence Superior King Room
    ...
    • Room size: 31 m²/334 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Superior Queen Room with Two Queen Beds
    Superior Queen Room with Two Queen Beds
    ...
    • Room size: 25 m²/269 ft²
    • Shower and bathtub
    • 2 queen beds
    Enter dates to see prices
    Superior Room Queen
    Superior Room Queen
    ...
    • Room size: 23 m²/248 ft²
    • 1 queen bed
    Enter dates to see prices
    One Bedroom Deluxe Apartment
    One Bedroom Deluxe Apartment
    ...
    • Room size: 25 m²/269 ft²
    Enter dates to see prices

    What people love about Pullman Auckland

    • 9.2
      Exceptional
      Location

      "Nice location."

      maryjane

      |

      January 5, 2019

    • 10.0
      Exceptional

      "Will definitely stay again and recommend to friends when travel to Auckland."

      XIAWEI

      |

      July 14, 2018

    • 9.2
      Exceptional
      Breakfast

      "The breakfast was great loads of variety and very tasty."

      Philippe

      |

      December 5, 2018

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    More about Pullman Auckland

    More about Pullman Auckland

    9.2
    Exceptional

    "The hotel its self is nice."

    Philippe

    |

    December 5, 2018

    An overview

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    What they offer

    8.8
    Excellent
    Breakfast

    "Rooms are big and breakfast is awesome"

    Amit

    |

    January 31, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Reviews of Pullman Auckland from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (352)Booking.com Reviews (1594)
    8.4
    /
    10
    Cleanliness8.6
    Facilities8.5
    Location8.5
    Room comfort and quality8.4
    Service8.6
    Value for money8.0
    Rating
    9+ Exceptional (88)
    8-9 Excellent (65)
    7-8 Very Good (51)
    6-7 Good (23)
    <6 Below Expectation (19)
    Time of the year
    Mar - May (53)
    Jun - Aug (50)
    Sep - Nov (62)
    Dec - Feb (81)
    All guests (352)
    All room types
    All languages

    Show reviews that mention 

    Showing 246 verified guest comments
    12345
    10.0
    Exceptional
    HEEJIN from Australia
    Family with young children
    Superior Queen Room with Two Queen Beds
    Stayed 2 nights in July 2019

    Awesome place ”

    Staffs are very friendly and willing to help you. The room was very clean and well appointed. Nice and quiet place. Great location to the port.

    Reviewed July 16, 2019
    9.6
    Exceptional
    Jane from Indonesia
    Family with young children
    Superior King Room
    Stayed 2 nights in April 2019

    Amazing”

    We just love this hotel , and my daughter ( 20 months old ) really love the hot pool .. but we saw for the facilities before we checked in here, it said that they have kids club but when we called reception, they said that they didn’t have it .. so we were confused

    Reviewed April 07, 2019
    10.0
    Exceptional
    Andrea from Hong Kong
    Solo traveler
    Superior King Room
    Stayed 2 nights in December 2018

    Exceptional”

    Very comfortable hotel in the heart of the city. 5 minute walk to Queen Street. Albert Park right across the street, which has lots of benches to sit and people watch and enjoy the spectacular trees. Delicious buffet with an extensive variety of cooked and cold food. Beds were extremely comfortable with crisp sheets. Staff were friendly and welcoming. Would definitely stay here again.

    Reviewed January 03, 2019
    9.2
    Exceptional
    Philippe from Australia
    Couple
    Superior Room 2 Queen Beds
    Stayed 2 nights in November 2018

    Exceptional”

    The hotel its self is nice. We had issues checking in. We had a double queen room which was very small most definitely not enough room for a family with a push chair. The breakfast was great loads of variety and very tasty.

    Reviewed December 05, 2018
    7.2
    Very good
    Kimberly from Taiwan
    Couple
    Superior King Room
    Stayed 3 nights in January 2019

    Atop a hill”

    The hotel is across the street from University of Auckland and Albert Park. To go anywhere beyond the park and hotel you must go down the hillside and walk back up it. This might be a problem for some people. We had reserved a Supreme king room. When we arrived we were given the option of a room with a blocked view or a room with a view but directly across from the elevator. We chose the room with a view and since it was very quiet there was no problem being in front of the elevator. The bed was a queen-sized bed, not king, but that suited us for the size of the room. Our reservation did not include breakfast and we never ate in the hotel. The only direct contact we had with staff was at check-in. We had no problems. A pleasant stay.

    Reviewed February 01, 2019
    10.0
    Exceptional
    Lau from Malaysia
    Couple
    Superior Room With 2 Single Beds
    Stayed 2 nights in June 2017

    Awesome hotel”

    Dated of stayed June 10,2017 to June 12,2017 Check in and check out fast, check out the room, they just asked if you use any mini bar? Did not check my room because they welcomed us. Very good customer service, just free Wi-Fi can not be used more than the next day. If you want to use the Internet must be purchased the next day. June 2015, I have lived, but no more records of our personal information, we just told them. Breakfast is great, there are so many choices. All the staff are very friendly and nice. Rooms and beds are comfortable, mini bar complete list of items

    Reviewed June 14, 2017
    10.0
    Exceptional
    Ke from China
    Family with young children
    Executive King Suite
    Stayed 2 nights in December 2016

    Great hospitality”

    The apartment I booked informed me the room is flooded and the facility is fully booked, so they can not provide me a room, and it was just happened 1 night before. I made a phone call to Agoda.com, the service people and the system is really nice, I was provided this hotel, the extra cost is covered by Agoda.com. The hotel is really nice, just 5 minutes walking distance away from Queen Street, 10 minutes walking to Sky Tower. The room is really nice, spacious, clean and quiet. I willl surely recommended this hotel to my friends in the future.

    Reviewed December 12, 2016
    8.3
    Excellent
    Keith from United Kingdom
    Family with young children
    Superior King Room
    Stayed 2 nights in January 2016

    Family time in Auckland”

    Its location. Reasonably priced valet parking. Quality of room furnishing

    On arrival, driving up in our hire the friendly greeting from the concierge was appreciated. He offered options for parking and recommended the valet parking as best value for money and indeed it was at NZD 25.00 per 24 hours - a great start! Check-in was friendly and seemless with our bags arriving less than 5 minutes after we got to our room. The location of the hotel being just 150m from the very pretty Albert Park and a short - 10 minute (downhill) stroll to transport central 'Britomart' and Auckland Ferry Terminal. The only disappointment was the restaurant - the two children's highchairs both had no restraint straps makng it impossible to restrain our wriggly and restless 15 month old daughter. We left the restaurant having ordered our dinner in search of external options. An easy fix for management to attend to! Overall we were very happy with all other aspects of our stay. Great hotel if you are heading to Auckland!

    Reviewed January 10, 2016
    8.7
    Excellent
    Kok from Malaysia
    Family with teens
    Superior Room 2 Queen Beds
    Stayed 1 night in December 2015

    Spacious hotel room but expensive parking”

    1. Location 2. Room size 3. Complimentary drinks

    We were lucky to be upgraded to a suite upon check-in. We had 2 queen beds and a separate living area which makes it spacious for our family of 3. However, the furnishings inside the room looks dated from the 90s. It's ok as cleanliness is more important. It is located very close to Skycity and downtown Auckland. Parking in Auckland is expensive. I made the mistake of parking in the hotel (Wilson parking) myself and it cost me NZD24 for less than 2 hours. Realizing this, I then took my car out and had it valet parked for another NZD35 per day, so all in all, it cost me NZD59 just for parking! My suggestion would be to drive up to the lobby for check-in and have valet parking immediately. The hotel provided us with complimentary drinks which was nice.

    Reviewed January 04, 2016
    10.0
    Exceptional
    Lau from Malaysia
    Couple
    Superior Room With 2 Single Beds
    Stayed 2 nights in June 2015

    Wonderful and British Continental Styles”

    Services of receptionist, conceirge and dining, early check in.

    Pullman Auckland a very hospitality services during check-in and also the dining. The room is ok. As for buffer breakfast, it is a little disappointed because a everyday same menu.It is too guiet location and sloop hill by walks. We had extended more stays in Pullman Auckland for more explorer attactions. We will be back again to stay next trip.

    Reviewed June 16, 2015
    9.7
    Exceptional
    HAO from United Kingdom
    Group
    Superior King Room
    Stayed 2 nights in January 2015

    Great hotel, great location, good value for money!”

    Location, value for money, breakfast

    Great stay, nice decor, comfortable room, nice gym and swimming pool (25M), great breakfast, fast internet connection. And the only hotel among all hotels we used in this 10 days trip (4 of them) have air-condition!!! Also great value for money! Can't fault it!

    Reviewed January 07, 2015
    9.3
    Exceptional
    Kang from Singapore
    Family with young children
    Superior Room 2 Queen Beds
    Stayed 1 night in December 2014

    Hotel more for business travellers”

    Coffee machine, spacious room with upgrading

    We were upgraded to an excutive room which was great. However, we booked 2 rooms with only one room with coffee machine. It was a big room with living room which the kids loved it. Thanks for the upgrading. Great dining and atmosphere at the hotel as well as the restaurant too.

    Reviewed January 06, 2015
    8.0
    Excellent
    Adrian from United Kingdom
    Family with teens
    Superior Room 2 Queen Beds
    Stayed 2 nights in December 2014

    Cozy Little Hotel on edge of City Centre”

    Nice and cozy little hotel. Located in a nice, serene neighbourhood just a few minutes from city centre

    Bedroom was big with separate livingroom which was not necessary. Wished the bathroom was bigger instead. Time for new matresses, as they were too worn outly soft. Service were great. All so friendly. Breakfast was good.

    Reviewed January 01, 2015
    9.3
    Exceptional
    Kang from Singapore
    Family with young children
    Superior King Room
    Stayed 1 night in December 2014

    Upgraded to executive room”

    upgraded to bigger room, clean and big

    We have thoroughly enjoyed our stay with Pullman and would consider that as our next hotel choice. We were upgraded to the bigger executive room. It was great with coffee machine, bath tub and comfortable beds and sofy pillows. It will be better if free kids breakfast were to be included as it is always a bonus when traveling with kids.

    Reviewed December 22, 2014
    10.0
    Exceptional
    Leung from Hong Kong
    Couple
    Superior King Room
    Stayed 1 night in May 2014

    A wonderful hotel”

    A bonus that free upgrade to Executive Level from Normal Double Bed Room

    A bonus that free upgrade to Executive Level from Normal Double Bed Room, because they know that we are the last night in Auckland, they offer us to grade to Executive Suite Room. Big Room, King Bed, King like bathroom, Open Kitchen and a nice and private terrace in the room. Although they don't have the free parking area, it is quite worth to stay in there.

    Reviewed June 10, 2014
    10.0
    Exceptional
    John from New Zealand
    Couple
    Stayed 1 night in December 2009

    The Hyatt Regency in Auckland”

    Very central to the city - within walking distance of Queen Street and the viaduct basin. Large, airy rooms with excellent views of Auckland city. Very friendly, helpfull staff in all areas of the hotel.
    The cost of the use of the internet seemed excessive. Free wifi access would enhance the total package of staying at the hotel

    The beds were extremely comfortable. The location is very quiet although in the centre of the city. Check in was excellent - although our booking company had not sent the details to the hotel, the receptionsist did not raise the issue with me - she simply found me a room and checked me in. All of the staff at the hotel are extremely pprofessional in how they talk and work with guests. Nothing is a problem and they go out of their way to ensure your stay is a very pleasant, enjoyable one.

    Reviewed January 04, 2010
    10.0
    Exceptional
    Dewi from New Zealand
    Family with young children
    Superior Room 2 Queen Beds
    Stayed 2 nights in December 2018

    Good Place to stay with kids”

    We are staying for 3D 2N during Christmas Day. - - I was told room only available after 7pm as our room - Superior Room 2 queen bed - was full and it was booked by Airlines staff which they will leave after 6pm. I said it was unfair as I booked for this hotel 6 month earlier and I believe they do have more than 1 - the same type of room. The staff offered to upgrade to 1 King size bed and they will add additional bed free of charge, which I refuse as it’s not fair for us and I believe the additional bed for my kids won’t be clean as they move this bed in and out of different rooms - as needed. After long discussion - they finally offer the room that I was booked into - after that long discussion?? I am just wondering why they do that? Is it because I booked through Agoda? ++ Clean room, Great Breakfast, room size was small around 25m2 (not 30m3 as advertised in Agoda website), Good room amenities, staff was friendly🌟

    Reviewed December 25, 2018
    8.4
    Excellent
    Oliver from Thailand
    Family with young children
    Superior Room 2 Queen Beds
    Stayed 2 nights in December 2018

    Good beds and conveniently situated”

    This hotel is a bit tired but very conveniently situated. What makes it worth your money is the quality of the staff and of the activities they put on.

    Reviewed February 25, 2019
    7.6
    Very good
    YUKI from Japan
    Business traveler
    Superior Room Queen
    Stayed 3 nights in April 2019

    Nice gym”

    Good gym for thread mills and 25m 3lanes swimming pool! Loved it!

    Reviewed April 10, 2019
    9.2
    Exceptional
    maryjane from Philippines
    Family with young children
    Superior Room 2 Queen Beds
    Stayed 11 nights in December 2018

    perfect”

    breakfast always same everyday. nice location. nice staff

    Reviewed January 05, 2019
    12345
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    Pullman Auckland
    |Excellent 8.4
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    Check in. Step out.
    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • Auckland Art Gallery Toi o Tamaki
    • Britomart Transport Centre is within 0.48 km