Pullman Cairns International
Pullman Cairns International
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9.6
Exceptional

"Great hotel, clean and well-serviced."

Keun Y.

|

December 31, 2016

City Mountain View Queen Room Pullman Cairns International
City Mountain View Queen Room
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Lobby Pullman Cairns International
Lobby
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Interior view Pullman Cairns International
Interior view
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Interior view Pullman Cairns International
Interior view
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See map Pullman Cairns International
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Exceptional
Location
9.2
See all 6 photos Pullman Cairns International
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What guests are saying:
Room service was tasty and efficient
Maeva from Singapore
Business traveler
Stayed 3 nights, kids love swimming pool, will come back aga...
QIZHOU from Australia
Family with young children
Our room was amazing! The staff helped us pick out local restaurants and gave us advice on day tours. They were patient with all of our questions and ever asked follow up questions when we returned to make sure we enjoyed our time.
Marisela from United States
Couple
Had a lovely stay, room was quite big and tv was good quality. Would have to rate it as one of the better places to stay in Cairns. Would like to try the restaurant next time we are there we were on a tight budget so didnt get the chance.
Sharna from Australia
Couple
We loved the hotel. It is attractive, clean and very well situated. Our room was large and very comfortable, with a pleasant outlook over the town and the swimming pool complex. If we ever get to Cairns again, this is where we'll be staying again!
Ryno from New Zealand
Couple
Had a Wedding @ the Casino so was Great Location. Could of stayed @ the Casino but the Sebel was much better Value and after seeing Brothers Room @ Casino, was Glad we Stayed @ The Sebel as the Rooms were much nicer and the Staff was a lot Friendler and obliging.
Raymond from Australia
Couple
I really enjoyed staying at the Sebel Cairns. A great location and an easy walk to everything. A well presented hotel. But was not told that to park my car at the hotel there was a $20 per day parking fee. I found out when i recieved the bill.
Carl from United Kingdom
Couple
Nice, good valve for money. Great location, very friendly staff and nicely appointed room. Only real negatives would be that the internet isn't free and that pool isn't always as accessible at night, as there are sometimes functions right next to it.
Tessa from Australia
Couple

Pullman Cairns International

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 419 reviewsSee what guests said
8.5
/
10
Excellent cleanliness
8.6
Recommended by 97% of guests
Value for money8.1
Distance to city center0.2 km
Location rating9.2
Nearest airportCairns International Airport (CNS)
Distance to airport6.0 km
  • 790 meters to public transportation

  • Located in heart of Cairns

  • Currency exchange

  • Hot tub

Select your room
8.5
Excellent
Room comfort & quality
This property is in high demand!Last booked a few minutes ago
City Mountain View Queen Room
City Mountain View Queen Room
...
  • Room size: 40 m²/431 ft²
  • Mountain view
  • 1 queen bed
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City View Premium Twin
City View Premium Twin
...
  • Room size: 40 m²/431 ft²
  • Mountain view
  • 2 double beds
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Harbour View Queen
Harbour View Queen
...
  • Room size: 40 m²/431 ft²
  • Harbor view
  • 1 queen bed
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City Mountain View Twin Room
City Mountain View Twin Room
...
  • Room size: 40 m²/431 ft²
  • Mountain view
  • 2 double beds
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Premier Harbour View
Premier Harbour View
...
  • Room size: 40 m²/431 ft²
  • Harbor view
  • 2 double beds
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Twin Deluxe Harbour View Twin Bed
Twin Deluxe Harbour View Twin Bed
...
  • Room size: 40 m²/431 ft²
  • Harbor view
  • 2 double beds
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Twin Room
Twin Room
...
  • Balcony/terrace
  • Bathtub
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Premium Twin Beds
Premium Twin Beds
...
  • Balcony/terrace
  • Bathtub
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Premium City Mountain View King Room
Premium City Mountain View King Room
...
  • Non-smoking
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Premium Room City View
Premium Room City View
...
  • Non-smoking
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Have a question for Pullman Cairns International?

What people love about the property

  • 9.6
    Exceptional

    "Staff were friendly and efficient."

    chris

    |

    September 4, 2016

  • 10.0
    Exceptional

    "Always enjoy our stays at Pullman International."

    Gail

    |

    July 8, 2016

  • 8.4
    Excellent

    "Very helpful staff"

    Karen

    |

    April 9, 2016

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More about Pullman Cairns International

More about Pullman Cairns International

10.0
Exceptional

"Hi all was very good at this hotel."

david

|

July 20, 2016

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

10.0
Exceptional

"Fantastic pool and breakfast"

Patrick

|

November 9, 2016

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (419)Booking.com Reviews (951)
8.5
/
10
Cleanliness8.6
Facilities8.0
Location9.2
Room comfort and quality8.5
Service8.6
Value for money8.1
Provided by verified guests of Agoda
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All guests (419)
All room types

Show reviews that mention 

Showing 366 verified guest comments
12345
10.0
Exceptional
Gary from Australia
Couple
Twin Deluxe Harbour View Twin Bed
Stayed 2 nights in December 2018
Perfect stay”
Exceptional hotel staff and large room. Great location. Great value for money. Lovely pool area. We definitely stay again
Reviewed January 20, 2019
9.6
Exceptional
Cheryl from Australia
Family with teens
Twin Deluxe Harbour View Twin Bed
Stayed 6 nights in January 2018
Outstanding Service by all the staff!!”
From the guys in Valet to Reception, House Keeping and Restaurant we love them all. So amendable, nothing was ever a problem. The kids wanted to live there, I adored the food it was so delicious and visually special. So accessible to everything around us. We just needed more time and better weather to do it all. Thank you Pullman!
Reviewed January 31, 2018
HI Cheryl, Thank you for such a lovely review! I am delighted the team were welcoming and friendly and we look forward to welcoming you back again soon! Kind Regards, Leissa Prouchandy Guest Experience and Loyalty Manager
Responded February 02, 2018
Pullman Cairns International
8.4
Excellent
Ming from Singapore
Couple
City Mountain View Twin Room
Stayed 5 nights in January 2017
Good location ”
Pro : Convenient to night market and shopping centre. Staff are helpful Con : They charged parking for guest at $20 per day which I think is rediculous. We self drive while on holiday so we rather park along roadside.
Reviewed February 05, 2017
8.3
Excellent
Damien from France
Couple
City Mountain View Queen Room
Stayed 3 nights in May 2014
Great Location, good value for money”
Location, Location, Staff
Great stay overall, friendly and efficient staff, fast checkin/out, great size for the room with nice balcony, nice big bathroom as well. Tour Counter ladies were really nice and helpful as well. On the downside, rooms are not well sound proofed (not good if you have noisy neighbours), the hotel is a bit worned out but still well acceptable and overall this hotel is good value for money with great staff.
Reviewed May 13, 2014
9.0
Exceptional
Suzanne from Australia
Couple
City Mountain View Queen Room
Stayed 2 nights in July 2013
Loved it.”
Large room, good balcony, large lobby with newspapers and comfortable seats.
We received a very good deal so the value was amazing. This was Cairns first 4 star hotel,so it is older than others,but lots of character.Everything was very comfortable and relaxing.We arrived on a very early flight, very tired,and the staff did their best to have a room ready for us as soon as possible.I especially loved the large bathroom,and the sun streaming into the bedroom in the morning.One could easily walk anywhere in the CBD from there.
Reviewed August 03, 2013
9.3
Exceptional
Colin from Australia
Group
Stayed 1 night in November 2009
Sebel Cairns delivers the goods.”
Good location. Short walk to pier and the restaurant strip in town. Service is what is expected of 5 star hotels. Very reasonable price via Agoda for a superior quality hotel.
Nothing.
My friend and I stayed for one night as we were transitting. I have stayed here over the years when it was previously known as the Cairns International. Nothing has changed seemingly. Everything is what can be expected from a 5 star hotel, superior service and quality fit out. I can also attest that another collegue of mine asked for the Presidential Suite, however it was already taken. The staff went to great lengths to cater for him in the No.2 Suite (the name escapes me). Very luxurious as you can imagine. Both rooms were on the top floor (16th) and afforded wonderful views down through the "leads" (shipping lanes) and pleasant breezes. Overall an enjoyable experience. I don't know why anyone would bother staying anywhere else whilst in Cairns.
Reviewed November 29, 2009
8.0
Excellent
Kanwarpal from Australia
Family with young children
City Mountain View Twin Room
Stayed 3 nights in July 2018
Old and in need of refurbishment”
Don’t get me wrong. The location, staff and the restaurant are top class. The rooms and facilities are a bit of a let down as it is stuck in the ‘90s. Gym and pool are basic. I have stayed at much more modern hotels paying that kind of rate.
Reviewed July 13, 2018
Hi Kanwarpal Thank you for taking the time to review our hotel, I am sorry that your stay did not meet expectation. We appreciate your comments, and will share these with our management team for consideration and follow up. I am pleased the team and location met your expectations, and we hope we can welcome you back again in the future. Kind Regards, Leissa Prouchandy Guest Experience and Loyalty Manager
Responded July 20, 2018
Pullman Cairns International
10.0
Exceptional
Yan from Hong Kong
Couple
City Mountain View Twin Room
Stayed 2 nights in November 2017
Nice hotel at convenient location, close to the beach”
Nice hotel at convenient location, close to the beach
Reviewed October 18, 2018
Dear Yan, I am delighted you enjoyed your stay with us at the Pullman Cairns International Hotel .Thank you for choosing us! I very much hope we have the opportunity to welcome you back again in the future. Kind Regards, Janelle Ward Guests Experience Manager
Responded November 28, 2018
Pullman Cairns International
8.0
Excellent
Kelly from Australia
Family with young children
City View Premium Twin
Stayed 3 nights in November 2018
Very nice and comfortable. ”
Great
Reviewed December 03, 2018
Dear Kelly, Thank you for such a great review of our hotel from your recent stay. We were pleased to read that you had a comfortable stay with us and we look forward to the opportunity to welcome back to Pullman Cairns International soon. Warm Regards Janelle Ward Guests Experience Manager
Responded December 07, 2018
Pullman Cairns International
9.2
Exceptional
HEEJIN from Vietnam
Family with young children
City Mountain View Twin Room
Stayed 3 nights in July 2018
Great location, very friendly staff, Julie at the tourist desk was awesome”
Location is good and staffs are very friendly.
Reviewed July 13, 2018
Thanks for your review Heejin! We appreciate your comments and hope to welcome you back again soon!
Responded July 20, 2018
Pullman Cairns International
8.0
Excellent
Simon from Australia
Couple
City Mountain View Queen Room
Stayed 6 nights in December 2016
Pullman Internationl Cairns was good but booking through Agoda was exorbotent”
The Pullman Cairns was a good hotel but be careful booking through Agoda as this was a big mistake. They charged as well above market rates for a Double Queen mountain view (they buy rooms in advance and charge what they think they can make in profit - inflating the price). Even the hotel confirmed we paid an unusually excessive rate and suggested we should take it up with Agoda. Last time booking with Agoda.
Reviewed January 03, 2017
9.6
Exceptional
chris from Australia
Couple
City Mountain View Queen Room
Stayed 4 nights in August 2016
First time Cairns visitors”
Staff were friendly and efficient. we were upgraded to an executive suite , which was very spacious and with good outlook to the mountains and the inlet. Breakfast was very well catered for with plenty of choices. our only criticism was the room cleaning over the weekend, the floors had the same pieces of thread on the floor 3 days running and wine stains on the bench for the same time. Both were cleaned on the Monday. Would definitely stay here again. Unfortunately too cool and too busy to use the pool which looked amazing.
Reviewed September 04, 2016
10.0
Exceptional
Cheryl from Australia
Couple
City Mountain View Queen Room
Stayed 1 night in July 2016
Quiet luxury”
This is a lovely at the upper end of the medium-priced market. I booked it as a splurge to celebrate the last night of our holiday in the Cairns area and it was definitely worth it. We were lucky enough to be upgraded from the room I booked, and enjoyed a suite on the 15th floor overlooking the Marina area, the Casino, and a even view out to sea. Staff were extremely efficient and friendly yet respectful despite our slightly rumpled appearance. If you can spare a few extra dollars, do yourself a favour!
Reviewed July 03, 2016
8.8
Excellent
Catherine from Australia
Couple
City Mountain View Queen Room
Stayed 1 night in June 2016
Lovely hotel in Cairns!”
This place was great! Spacious room with balcony views, comfy bed and in walking distance to shops and restaurants. Only negatives would be the swimming pool was cold. You won't be able to swim in it if it's not summer. Need solar heating which would do the trick in QLD. Also, $35 for a buffet breakfast, puhlease. Walked up the road to Re Hab cafe, at the rear of Orchid plaza and had a delicious eggs benedict with salmon and long black done properly!
Reviewed June 20, 2016
10.0
Exceptional
SEIICHI from Japan
Couple
City Mountain View Twin Room
Stayed 5 nights in June 2016
We had a best hospitality ever!!”
We had very very good time more than we expected, thanks to Hotel staff. Especially my wife was glad to be presented Anniversary chocolate from Hotel staff. We would really appreciated cordial service to staff. Thank you! We are looking forward to visiting next time(^^)/ Best regards, Kitaguchi
Reviewed June 10, 2016
9.2
Exceptional
Christopher from Australia
Solo traveler
City Mountain View Queen Room
Stayed 1 night in May 2016
Classy Old”
Old style rooms. I'd say it's 'classy old'. Was put in a room then told I had to move rooms because the telephone/tv line wouldn't work. Also gave my bag to the butler at approx 11am and was told my bag would be in my room when I checked in (at 2pm) and when I went to check in, my bag was exactly still where I left it behind the concierge desk. Small things but not the most professional.
Reviewed May 06, 2016
10.0
Exceptional
Dr from Thailand
Couple
Twin Deluxe Harbour View Twin Bed
Stayed 1 night in January 2016
Relaxed Charm”
The space,grandeur and the helpful staff
What a glorious surprise to walk into the foyer of this hotel and find luxurious space tastefully decorated with class and attention to discretion. The staff were really helpful and welcoming ensuring a smooth service. Our room in this slightly older hotel was tasteful and large - plenty of room to swing a number of cats. We loved it.
Reviewed January 25, 2016
8.7
Excellent
Xingzhou from China
Couple
City Mountain View Queen Room
Stayed 4 nights in December 2015
No wifi”
spacious room, good concierge services and nice swimming pool
In comparison to other hotel managed by Accor in Australia and other countries, with more expensive price, the Pullman Cairns International provide fewer in room amenities (no shower cap, sanitary bag, shaving cream etc and no free tv there)
Reviewed December 17, 2015
10.0
Exceptional
SHUCHEN from Australia
Family with teens
Twin Deluxe Harbour View Twin Bed
Stayed 2 nights in September 2015
Old but feel great ”
Friendly and helpful staff, good location
It is old, but room is clean and bright, makes you feel very comfortable, plus very friendly reception with smile all the time, solved all my requirements quick and easy, the girl who helped us book trip was very professional as well, didn't have time for the hotel pool, but it looks great. In all, it's features are little bit old but definitely not affected anything
Reviewed October 04, 2015
8.3
Excellent
David from Australia
Solo traveler
City Mountain View Twin Room
Stayed 2 nights in December 2014
Probably the best hotel for single in Cairns”
Depending on your needs of course the location is virtually unbeatable
One slight tip - don't get confused booking the Pullman Reef Casino hotel (probably great too) just across the road, I only stayed at the Pullman city centre.Location virtually the same - Casino just across the road, fantastic location to please solo & couples, local or from overseas. In heart of Cairns with many restaurants and shopping, walk to all tour offices for reef bookings. Buffet breakfast one of the best I've enjoyed anywhere. (Have their own vegetable/fruity juicer you can use👍! ) Helpful attentive staff. Have stayed twice now. If you are tossing up due to price (I always do) It is well worth the few extra $$ .. Happy travels - Agoda elite member
Reviewed June 22, 2015
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  • Exceptional location
  • Cairns Regional Gallery
  • Cairns Railway Station is within 0.79 km