Excellent 8.5
Based on 329 reviews

Recent customer comments

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based on 329 reviews
  • Cleanliness 8.6
  • Facilities 8.6
  • Location 9.2
  • Room Comfort/Standard 8.5
  • Service 8.5
  • Value for money 8.3
  • Food/Dining 7.6
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Hui from China
Families with young children
Harbour View Queen Room
Stayed 3 nights in May 2015
Great hotel
Everything is perfect except the buffet is not worth of that price
Reviewed April 22, 2016

Karen from Australia
Business travelers
Harbour View Queen Room
Stayed 2 nights in April 2016
Always good
Very helpful staff
Reviewed April 09, 2016

David from Australia
Superior Queen Room (2 adults)
Stayed 3 nights in April 2016
Cairns hospitality and class
Just wanted to stay longer. Very friendly and accommodating staff. Stayed an extra day because it was so good.
Reviewed April 06, 2016

Stephen from Australia
Business travelers
Harbour View Queen Room
Stayed 3 nights in February 2016
Staff rooms and location
Overall very pleasant. The staff were attentive and very friendly. Rooms were well appointed, but probably due for a freshening up.
Reviewed March 01, 2016

WANG from China
Superior Queen Room with Harbour View (2 Adults)
Stayed 2 nights in October 2015
overall nice but a bit old
location, location, location
it is ok, the room is very cold, facing street and very noisy at night.
Reviewed February 09, 2016

Dr from Thailand
Harbour View Twin Room
Stayed one night in January 2016
Relaxed Charm
The space,grandeur and the helpful staff
What a glorious surprise to walk into the foyer of this hotel and find luxurious space tastefully decorated with class and attention to discretion. The staff were really helpful and welcoming ensuring a smooth service. Our room in this slightly older hotel was tasteful and large - plenty of room to swing a number of cats. We loved it.
Reviewed January 25, 2016

Lena from Australia
Business travelers
City Mountain View Twin Room
Stayed one night in January 2016
commfort, security, stylish
Reviewed January 19, 2016

Lisawati from Indonesia
City Mountain View Queen Room
Stayed 3 nights in January 2016
Spacious room and friendly staff
Spacious and clean room. Good location.
Very pleased with friendly staff. Room is spacious and clean. Location is walking distance to restaurants and shops. Will sure stay again at this hotel on our next trip.
Reviewed January 18, 2016

Yuen from Hong Kong
City Mountain View Twin Room
Stayed 2 nights in January 2016
Good location good service
Good location
Reviewed January 11, 2016

Perry from Hong Kong
Families with young children
Premier Harbour View
Stayed 5 nights in December 2015
Family tour with excitement and fun in Cairns
Variety of breakfast buffet, swimming pool, wallking distance to piers
Good value for money and accessible to the onboarding spot to various ferry to Great Barrier Reef and sunset cruise
Reviewed January 02, 2016


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