Agoda Preferred

Pullman Dubai Downtown

5 stars out of 5
Marasi Drive Downtown P O Box 413311, Business Bay, Dubai, United Arab Emirates, 413311

Located in Dubai's dynamic Business Bay, Pullman Dubai Downtown offers an exceptional stay for two travelers. Enjoy its prime setting near Downtown Dubai, with iconic landmarks such as Burj Khalifa, The Dubai Fountain, and The Dubai Mall just minutes away. The hotel features a stunning pool with captivating views, a rooftop bar, and a luxurious spa for relaxation. Guests can unwind in modern, air-conditioned rooms with complimentary Wi-Fi, featuring select options with lagoon or ocean vistas. With diverse dining options and proximity to trendy nightlife, this is the perfect hub for exploring the best of Dubai. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Hygiene Plus

Inside city center

Front desk [24-hour]

Airport transfer

950 meters to The Dubai Fountain

Facilities

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurant

Bar

Your dates are popular among travelersPopular destination! Properties in Dubai are being booked every minute!
Location 8.8
Service 8.6
Cleanliness 8.5
Facilities 8.4

Based on 3,875 verified reviews

Location

8.8

Service

8.6

Cleanliness

8.5

Facilities

8.4

Value for money

8.2

See map

8.8Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
The Dubai Fountain
960 m
Burj Khalifa
1.1 km
Dubai Aquarium & Underwater Zoo
1.3 km
The Dubai Mall
1.5 km
Dubai Creek
9.1 km
Closest landmarks
Marasi Marine Transport Station
520 m
Skate park
610 m
Office Deyaar
680 m
Health First
740 m
O-14
740 m

Good to know

Value for money8.2
Distance to city center1km
Location rating8.8
Nearest airportDubai International Airport (DXB)
Distance to airport12.0 km

Rooms available at Pullman Dubai Downtown

Executive King Burj Khalifa View
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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Superior Twin Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
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Superior King Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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Executive Twin Burj Khalifa View
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
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Premier Suite
...
  • Room size: 61 m²/657 ft²
  • Lagoon view
  • 1 queen bed
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Deluxe Twin Canal View
...
  • Room size: 32 m²/344 ft²
  • Lagoon view
  • 2 single beds
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Superior Suite
...
  • Room size: 48 m²/517 ft²
  • Lagoon view
  • 1 queen bed
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Deluxe King Canal View
...
  • Room size: 32 m²/344 ft²
  • Lagoon view
  • 1 king bed
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Deluxe Suite
...
  • Room size: 64 m²/689 ft²
  • Pool view
  • 1 king bed
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Superior Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

Does Pullman Dubai Downtown provide airport transfer?

Pullman Dubai Downtown offers airport transfer service upon request with an additional charge of 250 AED in local currency. To request, check the box on the booking form just before the payment page.

Does Pullman Dubai Downtown have a fitness center?

Pullman Dubai Downtown features free 24-hour fitness center that is conveniently located at the tip of your finger, allowing you to get your daily exercise in at any hour of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.

Does Pullman Dubai Downtown provide dry cleaning services?

Yes! Pullman Dubai Downtown provides dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your finest in your favorite outfit. Please contact the property for more information.

What payment cards are accepted at Pullman Dubai Downtown?

Pullman Dubai Downtown accepts up to 6, with payment card selections including Visa, American Express, MasterCard, and Cash.

What is the typical rating that past Solo travelers' have given to Pullman Dubai Downtown?

Verified solo travelers that have stayed at this property have given Pullman Dubai Downtown an average rating of 8.4. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Families with young children have given to Pullman Dubai Downtown?

Verified families with young children that have stayed at this property have given Pullman Dubai Downtown an average rating of 8.2. You can look up more descriptive customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Group travelers have given to Pullman Dubai Downtown?

Verified group travelers that have stayed at this property have given Pullman Dubai Downtown an average rating of 8.4. You can find more in depth customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What popular shopping venues are nearby Pullman Dubai Downtown?

Shopping options in Pullman Dubai Downtown’s Business Bay neighborhood include The Dubai Mall.

What is the closest airport to Pullman Dubai Downtown?

The closest airport to Pullman Dubai Downtown is Dubai International Airport, 12.0 km away.

More about Pullman Dubai Downtown

More about Pullman Dubai Downtown

Experience Luxury and Convenience at Pullman Dubai Downtown

Welcome to Pullman Dubai Downtown, a luxurious 5-star hotel located in the heart of Dubai, United Arab Emirates. With its prime location just 1km from the city center, this hotel offers a perfect blend of comfort, convenience, and style for both business and leisure travelers. As you step into the elegant lobby of Pullman Dubai Downtown, you'll immediately be greeted by a warm and inviting atmosphere. The hotel boasts a total of 344 well-appointed rooms, each designed to provide a tranquil haven amidst the bustling city. Whether you're traveling alone, with a partner, or with your family, there's a room to suit every need and preference. Check-in begins at 02:00 PM, allowing you to start your stay at your own pace. The friendly and attentive staff will ensure a seamless check-in process, making you feel right at home from the moment you arrive. If you're arriving by air, you'll be pleased to know that the hotel is just a short 20-minute drive from the airport, saving you precious time and hassle. For families traveling with children between the ages of 6 to 12, Pullman Dubai Downtown offers a generous child policy. Your little ones can stay free of charge, making it an ideal choice for a family getaway. The hotel understands the importance of creating a welcoming environment for families, and they go above and beyond to ensure a comfortable and enjoyable stay for everyone. When it's time to bid farewell to this exceptional hotel, check-out is until 12:00 PM, giving you ample time to wrap up your stay and make any last-minute arrangements. Whether you're in Dubai for business or pleasure, Pullman Dubai Downtown offers a luxurious and convenient experience that will exceed your expectations. Book your stay today and indulge in the finest hospitality Dubai has to offer.

Unwind and Indulge in the Entertainment Facilities at Pullman Dubai Downtown

Pullman Dubai Downtown offers a plethora of entertainment facilities that will ensure a memorable and enjoyable stay for guests. Whether you're in the mood for shopping, relaxation, or a night out on the town, this hotel has it all. Indulge in a retail therapy session at the on-site shops, where you can browse through a variety of products and find the perfect souvenir to take home. For those seeking a vibrant nightlife experience, the hotel's bar and nightclub are the places to be. Sip on expertly crafted cocktails and dance the night away to the beats of the resident DJ. If relaxation is what you're after, the salon, hot tub, sauna, and steam room are perfect for unwinding and rejuvenating your senses. Pamper yourself with a range of luxurious treatments at the spa, leaving you feeling refreshed and revitalized. For book lovers, the library provides a quiet and cozy space to curl up with a good read. Additionally, the shared lounge/TV area is a great place to socialize with fellow guests or catch up on your favorite shows. Don't forget to visit the gift/souvenir shop to find unique mementos to commemorate your stay. With such an array of entertainment facilities, Pullman Dubai Downtown ensures that every guest's desires are met, creating a truly unforgettable experience.

Unwind and Stay Active at Pullman Dubai Downtown's State-of-the-Art Sports Facilities

At Pullman Dubai Downtown, guests can indulge in a range of top-notch sports facilities that cater to both relaxation and fitness enthusiasts. The hotel boasts a well-equipped fitness center that is open 24 hours a day, allowing guests to maintain their workout routines at any time. With state-of-the-art equipment and a spacious layout, this fitness center ensures a rewarding and invigorating exercise experience. For those looking to engage in a friendly game, the hotel offers squash courts that are perfect for a thrilling match. Whether you are a seasoned player or a novice, the courts provide an ideal setting to showcase your skills or learn something new. Additionally, the outdoor pool offers a refreshing escape from the bustling city, allowing guests to take a dip and unwind under the warm Dubai sun. After a fulfilling workout or a game of squash, guests can head to the poolside bar to enjoy a refreshing drink or a light snack. With its relaxed ambiance and stunning views of the city skyline, this bar provides the perfect spot to recharge and socialize with fellow guests. Best of all, access to the fitness center is complimentary for all guests, ensuring that staying active during your stay is both convenient and enjoyable.

Convenience Redefined: Unparalleled Facilities at Pullman Dubai Downtown

At Pullman Dubai Downtown, convenience is not just a buzzword - it's a way of life. With an array of top-notch facilities designed to cater to your every need, this hotel goes above and beyond to ensure a hassle-free and comfortable stay. From the moment you step foot in the hotel, you'll be greeted by a team of dedicated professionals at the concierge desk, ready to assist you with any request or inquiry you may have. Need your clothes cleaned? No problem. The hotel offers laundry service, dry cleaning, and daily housekeeping to keep your wardrobe fresh and tidy throughout your stay. For those who crave a late-night snack or a delicious meal in the comfort of their room, Pullman Dubai Downtown offers 24-hour room service, ensuring that your cravings are satisfied at any time of the day or night. Worried about the safety of your valuables? Rest easy knowing that the hotel provides safety deposit boxes for your peace of mind. Stay connected with friends, family, or colleagues with complimentary Wi-Fi available in all rooms and public areas. Whether you're catching up on work emails or streaming your favorite shows, you'll always be connected at Pullman Dubai Downtown. Additionally, the hotel offers luggage storage for your convenience, allowing you to explore the city without the burden of your bags. To cater to all your needs under one roof, the hotel also features a convenience store. Whether you forgot to pack a toothbrush or need a quick snack, you'll find everything you need right at your fingertips. At Pullman Dubai Downtown, convenience is more than just a word - it's a commitment. Experience unparalleled comfort and convenience with our exceptional facilities, designed to make your stay in Dubai truly unforgettable.

Convenient and Hassle-Free Transport Facilities at Pullman Dubai Downtown

At Pullman Dubai Downtown, we understand the importance of convenient and hassle-free transport options for our guests. Whether you are arriving at the airport or exploring the city, we have a range of transport facilities to cater to your needs. Start your journey with ease by taking advantage of our airport transfer service. Our friendly and professional staff will ensure a smooth and comfortable ride from the airport to the hotel, allowing you to relax and unwind from the moment you arrive. For those looking to explore the vibrant city of Dubai, our hotel offers tours that will take you to the most iconic attractions and hidden gems. Discover the stunning architecture of the Burj Khalifa, immerse yourself in the traditional markets of Deira, or indulge in a shopping spree at the Dubai Mall - all with the convenience of our guided tours. If you prefer to explore the city at your own pace, we have car hire services available. With a wide selection of vehicles to choose from, you can easily navigate Dubai's bustling streets and discover its many wonders. Additionally, our valet parking and self-parking options ensure that your vehicle is safely taken care of during your stay. For those who prefer the simplicity of taxis, our hotel offers a reliable taxi service that can take you to any destination in the city. Whether you're heading to a business meeting or exploring the nightlife, our taxis will get you there efficiently and comfortably. At Pullman Dubai Downtown, we understand that convenience is key. That's why we provide a car park onsite, free of charge, for guests who prefer to drive themselves. With our car park facilities, you can rest assured that your vehicle is secure while you enjoy your stay. Experience the utmost convenience and comfort during your stay at Pullman Dubai Downtown with our comprehensive range of transport facilities. Whether you're arriving at the airport, exploring the city, or driving yourself, we have everything you need to make your stay hassle-free.





Indulge in Exquisite Dining at Pullman Dubai Downtown

At Pullman Dubai Downtown, guests can enjoy a culinary journey like no other with a range of exceptional dining facilities. Whether you're craving a quick bite or a lavish dining experience, this hotel has it all. Start your day off right with a delicious breakfast buffet at the hotel's restaurant, where you can indulge in a variety of continental delights. For those seeking halal options, the hotel also offers a halal restaurant that serves up delectable dishes prepared with the utmost care and respect for dietary requirements. If you're in need of a caffeine fix or a cozy spot to unwind, the coffee shop at Pullman Dubai Downtown is the perfect place to relax and recharge. Open 24 hours, it offers a wide selection of hot and cold beverages, as well as light snacks and pastries. Additionally, guests can take advantage of the convenient 24-hour room service, allowing you to enjoy a delectable meal in the comfort of your own room. With daily housekeeping ensuring cleanliness and tidiness, you can focus on savoring every moment of your stay at Pullman Dubai Downtown.

Luxurious and Spacious Rooms at Pullman Dubai Downtown

Indulge in the ultimate comfort and luxury at Pullman Dubai Downtown with a wide range of beautifully designed rooms to suit every traveler's needs. Choose from a variety of room types, including the Deluxe King Canal View, Deluxe Suite, Deluxe Twin Canal View, Executive King Burj Khalifa View, Executive Twin Burj Khalifa View, Premier Suite, Superior King Room, Superior Suite, and Superior Twin Room. Each room offers a unique experience, ensuring a memorable stay in the heart of Dubai. Booking your stay at Pullman Dubai Downtown through Agoda not only guarantees you the best prices but also provides a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the available room options, compare prices, and make a reservation in just a few clicks. Enjoy the convenience of secure online payments and the assurance of instant booking confirmation. Don't miss out on the opportunity to experience exceptional hospitality at Pullman Dubai Downtown while enjoying the best deals through Agoda.

Experience the Vibrant Business Bay in Dubai

Located in the heart of Dubai, the Pullman Dubai Downtown offers guests an unrivaled experience in the vibrant district of Business Bay. This bustling area is known for its iconic skyline, world-class architecture, and bustling business scene. With its strategic location, the hotel provides easy access to major corporate offices, making it the perfect choice for business travelers. Business Bay is not just about work, though. It is also a hub for entertainment and leisure. Guests can take a leisurely stroll along the Dubai Water Canal, which runs through the district, and enjoy stunning views of the city's landmarks. The area is also home to a plethora of dining options, ranging from upscale restaurants to trendy cafes, offering a diverse culinary experience. For those looking to indulge in some retail therapy, Business Bay is just a short drive away from Dubai Mall, one of the largest shopping destinations in the world. Here, guests can explore a wide range of luxury brands, boutiques, and entertainment options. Whether you're visiting for business or leisure, the Pullman Dubai Downtown in Business Bay offers a prime location to experience the best of Dubai. From its bustling business scene to its vibrant entertainment options, this district has something for everyone.

Convenient Transportation Options from the Airport to Pullman Dubai Downtown

When it comes to reaching Pullman Dubai Downtown from the airport, travelers have several convenient transportation options to choose from. Located in the bustling Business Bay area of Dubai, this luxurious hotel is easily accessible from both Dubai International Airport (DXB) and Al Maktoum International Airport (DWC). For those arriving at Dubai International Airport (DXB), the most convenient way to reach Pullman Dubai Downtown is by taxi. Taxis are readily available outside the airport terminals and offer a comfortable and hassle-free journey to the hotel. The approximate travel time from DXB to Pullman Dubai Downtown is around 20 minutes, depending on traffic conditions. Alternatively, travelers can also opt for the Dubai Metro, which provides a cost-effective and efficient mode of transportation. From DXB, passengers can take the Red Line towards UAE Exchange station and then transfer to the Green Line towards Al Fahidi station. From there, it's a short walk to the hotel. The total travel time by metro is approximately 40 minutes. For those arriving at Al Maktoum International Airport (DWC), the best way to reach Pullman Dubai Downtown is again by taxi. Taxis are easily available outside the airport and the journey to the hotel takes around 35 minutes, depending on traffic. Overall, whether you choose to take a taxi or use public transportation, reaching Pullman Dubai Downtown from the airports is a breeze. The hotel's prime location in the heart of Dubai's Business Bay ensures easy access to various attractions, shopping malls, and dining options, making it an ideal choice for both leisure and business travelers.

Discover Excitement and Luxury near Pullman Dubai Downtown

Nestled in the heart of Dubai, Pullman Dubai Downtown offers an ideal base to explore the city's vibrant surroundings. With a range of landmarks and attractions nearby, guests can immerse themselves in the excitement and luxury that Dubai has to offer. One of the notable landmarks close to the hotel is the Meydan Racecourse, a world-class horse racing venue that hosts thrilling races throughout the year. Guests can experience the adrenaline rush of watching these magnificent creatures thunder down the track, or even indulge in the excitement of placing a bet. For those seeking entertainment, Supermash is just a stone's throw away from the hotel. This trendy gaming lounge offers a unique experience where guests can enjoy a variety of arcade games, console gaming, and virtual reality experiences. Whether you're a gaming enthusiast or simply looking for a fun night out, Supermash is sure to provide hours of entertainment. Marasi Marine Transport Station is also conveniently located nearby, allowing guests to explore Dubai's stunning waterfront. Take a leisurely cruise along the Dubai Water Canal or hop on a traditional abra boat to experience the city from a different perspective. For nature lovers, The Block Park is a serene oasis in the midst of the bustling city. This beautifully landscaped park offers lush green spaces, walking trails, and picnic spots, providing a perfect escape from the urban jungle. If you're a fan of unique architecture, don't miss the chance to visit O-14. This iconic skyscraper is renowned for its distinctive latticed exterior, creating a visually stunning sight that is sure to leave a lasting impression. Golf enthusiasts will be delighted to discover the nearby Nad Al Sheba Golf & Racing Club. This world-class golf course offers a challenging 18-hole layout, surrounded by breathtaking desert landscapes. After a round of golf, guests can unwind at the club's luxurious facilities, including a spa and a range of dining options. With a supermarket conveniently located nearby, guests can easily stock up on essentials or indulge in some retail therapy. Last but not least, the Nad Al Sheba Race Course is another landmark that should not be missed. This prestigious horse racing venue hosts thrilling races and events, providing an exhilarating experience for both racing enthusiasts and casual spectators. With its prime location and proximity to these exciting landmarks and attractions, Pullman Dubai Downtown offers an unforgettable stay where guests can immerse themselves in the vibrant energy and luxury of Dubai.

Convenient Access to Public Transport Stations at Pullman Dubai Downtown

Located in the heart of Dubai, Pullman Dubai Downtown offers easy access to several public transport stations, making it a convenient choice for both business and leisure travelers. With the Business Bay Metro Station just a short walk away, guests can effortlessly explore the city's top attractions and business districts. The Business Bay Metro Station, located on the Red Line, provides seamless connectivity to popular destinations such as Dubai Mall, Burj Khalifa, and Dubai Marina. Whether you're in town for a shopping spree or want to admire the city's iconic skyline, the metro station offers a hassle-free way to get around. Additionally, Pullman Dubai Downtown is also well-connected to the city's bus network. The nearby bus stops allow guests to easily access various parts of Dubai, including Jumeirah Beach, Dubai Creek, and Palm Jumeirah. Whether you're heading to a meeting or planning a day of sightseeing, the extensive bus network provides a convenient and affordable transportation option. With its strategic location near these public transport stations, Pullman Dubai Downtown ensures that guests can explore Dubai with ease, saving time and effort on commuting. Whether you're here for business or leisure, the hotel's proximity to the Business Bay Metro Station and bus stops makes it an ideal choice for a memorable stay in Dubai.

A Culinary Adventure Awaits

Pullman Dubai Downtown is surrounded by a plethora of dining options that are sure to satisfy every palate. Indulge in a culinary adventure at Kitchen6, where you can savor an array of international cuisines in a stylish and vibrant setting. For those craving authentic Japanese flavors, Kimuraya Authentic Japanese Restaurant - 1st Branch Business Bay offers a traditional dining experience with a modern twist. If you're in the mood for a hearty meal, head to Parade Ring Restaurant, known for its delectable grilled dishes. Poke & Co - Business Bay is a must-visit for lovers of fresh and healthy Hawaiian poke bowls. Circle Restaurant is the perfect spot for a cozy meal with friends or family, serving a variety of international dishes. For a taste of Indian cuisine, Indiana Delights at Business Bay is a popular choice, offering a range of flavorful dishes. Craving Italian? Look no further than El3ezba, where you can enjoy authentic Italian pizzas and pastas. Oz Pizza is another great option for pizza lovers, serving up delicious and cheesy slices. For a unique dining experience with stunning views of the city, Morah is the place to be, offering a fusion of Mediterranean and Middle Eastern flavors. Lastly, Hutspot is a hidden gem that specializes in Dutch cuisine, perfect for those looking to try something new. With such a diverse range of restaurants just moments away from the hotel, guests at Pullman Dubai Downtown are spoiled for choice when it comes to dining options.

Shop 'til you drop at Pullman Dubai Downtown

Located in the heart of Dubai, Pullman Dubai Downtown offers easy access to a plethora of shopping landmarks. Just steps away from the hotel, guests can explore Bay Avenue, a vibrant outdoor shopping destination featuring a wide range of retail outlets, cafes, and restaurants. For art enthusiasts, Tashkeel is a must-visit, offering a unique shopping experience with its collection of contemporary art and design products. Additionally, Pegas Art Gallery is a haven for art lovers, showcasing a diverse selection of paintings, sculptures, and photography. Whether you're looking for fashion, art, or simply want to indulge in some retail therapy, Pullman Dubai Downtown's surrounding shopping landmarks have something to suit every taste and preference.

Luxury at an Affordable Price: Pullman Dubai Downtown

Experience the pinnacle of luxury without breaking the bank at Pullman Dubai Downtown. With an average room price of just $203, this upscale hotel offers unparalleled value in the heart of Dubai. Compared to the average price of a hotel room in the city, which is $165, Pullman Dubai Downtown provides an exceptional experience at an affordable rate. Step into a world of elegance and sophistication as you enter the stylishly designed rooms and suites at Pullman Dubai Downtown. Each accommodation is meticulously appointed with modern amenities and contemporary furnishings, ensuring a comfortable stay for every guest. Whether you choose a spacious deluxe room or a lavish suite, you can expect nothing less than pure indulgence. Indulge in the hotel's world-class facilities and services, including a rooftop swimming pool, state-of-the-art fitness center, and a variety of dining options. From savoring delectable international cuisine at the hotel's signature restaurant to unwinding with a refreshing cocktail at the rooftop bar, your every need will be catered to with impeccable service and attention to detail. Book your stay at Pullman Dubai Downtown today and experience luxury at an unbeatable price.

Excellent Service and Friendly Staff

Pullman Dubai Downtown prides itself on its helpful and efficient staff who go above and beyond to ensure a lovely stay for their guests. One particular staff member, Obaid, stood out for his exceptional service, making sure that guests felt safe, supported, and comfortable throughout their stay. The location of the hotel is also convenient, allowing guests to easily explore Dubai. The breakfast staff are highly praised for their amazing service, always being polite and readily available to assist and keep guests well-fed. From the hotel reception to the entire staff, guests express their gratitude for the warm and welcoming atmosphere provided at Pullman Dubai Downtown.

Exceptional Customer Reviews for Pullman Dubai Downtown

Pullman Dubai Downtown has received exceptional customer reviews, with an impressive overall rating of 8.3. Guests have praised the hotel for its excellent value, facilities, cleanliness, location, and staff performance, making it a top choice for travelers seeking a memorable stay in Dubai. One of the standout features of Pullman Dubai Downtown is its exceptional value for money. Guests have consistently praised the hotel for providing a high level of service and amenities at a reasonable price. Whether it's the comfortable and well-appointed rooms, the delicious dining options, or the state-of-the-art facilities, guests have found that the hotel offers great value for their money. The facilities at Pullman Dubai Downtown have also received high praise from guests. With a range of amenities including a rooftop pool, fitness center, and spa, guests have plenty of options for relaxation and recreation. The hotel's facilities are well-maintained and offer a luxurious and comfortable experience for guests of all ages.

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Amenities and facilities

Excellent8.4

Facilities

Languages spoken
  • English
  • Arabic
  • Dutch
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Nepali
  • Portuguese
  • Russian
  • Spanish
  • Tamil
  • Ukrainian
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Computer station
  • Fitness center
  • Gym/fitness
  • Hammam
  • Hot tub
  • Laptop/PC rental
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Pub crawl
  • Sauna
  • Spa
  • Spa/sauna
  • Squash court
  • Steamroom
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Asian breakfast
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Fruits/snacks
  • Full american breakfast
  • Happy hour
  • International cuisine in restaurant
  • Poolside bar
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Snack bar
  • Soup in restaurant
  • Vegetarian restaurant
  • Western breakfast
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Salon
  • Seminars
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids meal
  • Kids safety features
  • Swimming pool [kids]
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Accessible vanities
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Dressing room
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Locker
  • Mini bar
  • Mirror
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Restaurants on site
Couqley French Brasserie
  • Cuisine: International
  • Menu: A-la-carte
Bistro to BreadHouse Bistro & Bakery
  • Cuisine: European
  • Menu: Buffet
Lolita Pool Bar & Lounge
  • Cuisine: International
  • Menu: Buffet

Location

Marasi Drive Downtown P O Box 413311, Business Bay, Dubai, United Arab Emirates, 413311

Excellent8.8

Location

Airports
  • Dubai International Airport (DXB)
    12.0 km
  • Sharjah International Airport (SHJ)
    29.1 km
Public transportation
  • Business Bay Metro Station
    1.3 km
Hospital or clinic
  • Health First
    740 m
Shopping
  • The Dubai Mall
    1.5 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • The Dubai Fountain
    960 m
  • Burj Khalifa
    1.1 km
  • Dubai Aquarium & Underwater Zoo
    1.3 km
  • The Dubai Mall
    1.5 km
  • Dubai Creek
    9.1 km
  • Wild Wadi Waterpark
    9.9 km
  • Burj Al Arab
    10.1 km
  • Ski Dubai
    10.7 km
  • Dubai Miracle Garden
    14.4 km
  • Atlantis Aquaventure Waterpark
    16.4 km
Nearby landmarks
  • Marasi Marine Transport Station
    520 m
  • Skate park
    610 m
  • Office Deyaar
    680 m
  • Health First
    740 m
  • O-14
    740 m
  • Nezesaussi
    760 m
  • UFC GYM
    780 m
  • Burj Park
    790 m
  • Supermash
    810 m
  • Deli Plus Mini Mart
    810 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
  • Check-out from12:00
  • Check-in until00:00
Getting around
  • Distance from city center1km
  • Travel time to airport (minutes)20
  • Airport transfer fee250 AED
Extras
  • Daily Internet/Wi-Fi fee0 AED
  • Breakfast charge (unless included in room price)130 AED
The property
  • Year property opened2021
  • Number of floors19
  • Number of rooms 344
  • Non-smoking rooms/floorsyes
  • Number of restaurants5
  • Number of bars/lounges3
  • License Id / Local Tax ID/ Entity Name743145
Parking
  • Daily parking fee0 AED

Reviews of Pullman Dubai Downtown from real guests

Provided by verified guests of

Agoda logo
8.4
  • Location score 8.8 out of 10 and is a high score in Dubai
    Location8.8
  • Service score 8.6 out of 10 and is a high score in Dubai
    Service8.6
  • Cleanliness score 8.5 out of 10
    Cleanliness8.5
  • Facilities score 8.4 out of 10 and is a high score in Dubai
    Facilities8.4
  • Value for money score 8.2 out of 10 and is a high score in Dubai
    Value for money8.2
High score for Dubai

Rating

9+ Exceptional (81)
8-9 Excellent (10)
7-8 Very Good (16)
6-7 Good (13)
<6 Below Expectation (25)

Review summary

Powered by OpenAI

Guests love the friendly staff who provide exceptional service, making for a positive experience. The breakfast offers a variety of delicious options. The hotel's unbeatable location near Dubai Mall and Burj Khalifa provides stunning views that guests adore. Plus, the canal view and breathtaking view of Burj Khalifa from the room enhance the overall experience.

While a small number of guests mentioned the need for a renovation, some reported wet patches on the carpet, bugs in the room, and poor housekeeping.

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Show reviews that mention 

Showing 145 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Farina from Fiji
    Group
    Superior King Room
    Stayed 9 nights in November 2024

    “Exceptional”

    I had a great stay at the pullman downtown dubai during a family trip to the city. The location was perfect—just a 10-minute walk from the dubai mall and surrounded by plenty of restaurants and cafes. What I liked: Clean and modern rooms: The room was spotless and felt newly renovated. The bed was super comfortable, and the view of the city skyline from the large window was a nice touch. Friendly staff: Everyone at the front desk was polite and helpful, especially during check-in and check-out. Fast Wi-Fi: I had several video meetings, and the connection was strong the entire time. Rooftop bar: Great place to unwind in the evening with amazing cocktails and views. Room for improvement: The air conditioning was a bit noisy at night. Breakfast was just okay—limited options for vegetarians. Tips for future guests: Ask for a room on the 7th floor or higher for the best view. The rooftop bar and pool has burj khalifa view Would I stay again? Yes, definitely! A solid choice for both business and leisure stays.

    Reviewed April 23, 2025
  2. 10.0
    Exceptional
    Mukta from India
    Family with teens
    Executive King Burj Khalifa View
    Stayed 6 nights in December 2024

    “very comfortable stay”

    We had a very comfortable stay at the Hotel. Rooms were clean and room service was efficient. The staff was great and took care of all our needs. A big shout out to Prasad and Shawn at the Reception. Owais and Jecky took pains to find a suitable table for our room since our daughter had to appear for her college entrance exam on one of the days and the fixed table in the room was a bit narrow. Raunak went out of the way to make sure that we enjoyed the perfect views of the Burj during The NY celebs at the hotel. He and his boys always had a welcoming attitude when we had breakfast in the hotel. Paras was sweet as he offered fresh donuts at our table. Thank you Hotel Pullman for the great hospitality. Your staff is exceptional.

    Reviewed January 03, 2025

    Dear Mukta, Thank you for taking the time to share such a detailed and heartwarming review of your stay at Pullman Dubai Downtown. It brings us immense joy to know that you had a comfortable and memorable experience with us, especially during such an important time for your family. We are delighted to hear that our team members went above and beyond to ensure your needs were met. Rest assured, your kind words will be shared with the team, as they are a great source of motivation to continue delivering exceptional service. We look forward to welcoming you back for another wonderful experience in the future. Please do not hesitate to reach out if we can assist with any arrangements for your next stay. Warm regards, Pullman Dubai Downtown Team

    Responded January 05, 2025
    Pullman Dubai Downtown
  3. 9.2
    Exceptional
    Vikas from India
    Family with young children
    Superior King Room
    Stayed 7 nights in March 2024

    “Good Place Great Personnel”

    We stayed here for 7 nights. Pros - Location over looking the Bhurj - Staff is every helpful - Clean and tidy - Good facilities - Swimming pool, resturants, gym Cons - I felt the room was a bit cramped. We had booked for 3 people and they added an extra bed in a double room. - Breakfast can get a bit monotonous All in all a very good experience.

    Reviewed April 03, 2024

    Dear Vikas, We are grateful for your feedback about your stay at the Pullman Dubai Downtown. It is always rewarding to hear positive comments from our guests. I will make sure to share your kind words with our team, as it will motivate them to continue providing high-quality service to all our guests. Thank you for choosing to stay with us and for taking the time to share your experience. We look forward to welcoming you back soon and hope your next visit will be just as enjoyable as your previous one. Best regards, Pullman Dubai Downtown Team

    Responded April 23, 2024
    Pullman Dubai Downtown
  4. 9.2
    Exceptional
    Nurul from Singapore
    Couple
    Executive Twin Burj Khalifa View
    Stayed 3 nights in November 2024

    “Wonderful Experience with Great Service”

    I had an amazing stay at this hotel! The reception, housekeeping, and restaurant staff were incredibly helpful and friendly. My room was spotless and offered a breathtaking view of the Burj Khalifa at night. The breakfast menu was exceptional—so many choices, and the special menu items are a must-try. I truly enjoyed my time here and would highly recommend this hotel. My only suggestion would be to have more pool lounge chairs available. Other than that, everything was perfect, and I’ll definitely stay here again when I visit Dubai!

    Reviewed January 13, 2025
  5. 10.0
    Exceptional
    Islomjon from United Arab Emirates
    Family with young children
    Superior Twin Room
    Stayed 1 night in August 2024

    “Exceptional”

    Very good hotel, with its luxurious amenities and impeccable service, was a favorite among travelers seeking a comfortable stay. The elegant decor and spacious rooms provided a relaxing retreat after a long day of sightseeing or business meetings. Additionally, the hotel's top-notch restaurant offered a delectable array of dishes to satisfy even the most discerning palate. Overall, the very good hotel exceeded expectations and left guests eager to return for another memorable experience.

    Reviewed September 05, 2024
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