Very good
From 609 reviewsSee what guests said
7.9
Pullman Hanoi Hotel
Pullman Hanoi Hotel
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Deluxe King Room - Bathroom Pullman Hanoi Hotel
Deluxe King Room - Bathroom
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Lobby Pullman Hanoi Hotel
Lobby
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Interior view Pullman Hanoi Hotel
Interior view
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Interior view Pullman Hanoi Hotel
Interior view
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Location
Very good
7.5
See all 65 photos Pullman Hanoi Hotel
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Removed from saved list
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Hot tub

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Room choices
8.2
Excellent
Room comfort & quality
Executive Suite with Executive Lounge Access
Executive Suite with Executive Lounge Access
...
  • 78 m²/840 ft²
  • Executive lounge access
  • 1 super king bed
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Executive Suite Double
Executive Suite Double
...
  • City view
  • 78 m²/840 ft²
  • 1 double bed
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Executive Double Room City View
Executive Double Room City View
...
  • City view
  • 32 m²/344 ft²
  • 1 queen bed
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Superior Room King
Superior Room King
...
  • City view
  • 32 m²/344 ft²
  • 1 king bed
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Superior Room Twin Beds
Superior Room Twin Beds
...
  • City view
  • 32 m²/344 ft²
  • 2 single beds
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Executive Twin City View
Executive Twin City View
...
  • City view
  • 32 m²/344 ft²
  • 2 single beds
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Deluxe King Room
Deluxe King Room
...
  • City view
  • 32 m²/344 ft²
  • 2 single beds or 1 king bed
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Standard Double Room
Standard Double Room
...
  • City view
  • 32 m²/344 ft²
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Executive Hot Deal
Executive Hot Deal
...
  • City view
  • 32 m²/344 ft²
  • 2 single beds
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Deluxe Twin
Deluxe Twin
...
  • City view
  • 32 m²/344 ft²
  • 2 single beds
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Have a question for Pullman Hanoi Hotel?
More about Pullman Hanoi Hotel

More about Pullman Hanoi Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Vietnamese cuisine
Vietnamese cuisine
Com Tam Suon To
290 mVietnamese
Ashima
510 mVietnamese
Dai Viet Restaurant
680 mVietnamese
Asian cuisine
Asian cuisine
La Cheminee Restaurant
80 mAsian, French, International
Cha Ca Anh Vu
300 mAsian, Vietnamese
Jade Kopi Tiam
310 mAsian, Chinese
Cafe
Cafe
Super Bean
460 mCafe, Fast food, Healthy
Twenty Coffee
680 mCafe
TROPICANO CAFE
690 mCafe, Hawaiian, Vietnamese

What they offer

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What's nearby

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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (609)Booking.com Reviews (308)
7.9
Very good
Filter by guest type:
Cleanliness8.3
Facilities7.9
Location7.5
Room comfort and quality8.2
Service8.2
Value for money7.8
Provided by verified guests of Agoda
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Room type
Deluxe King Room
Executive Double Room City View
Executive Twin City View
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Showing 486 verified guest comments
12345
8.4
Mohamed from Singapore
Business traveler
Stayed 3 nights in April 2018
Great location for a Business Hotel”
Easy access to business meeting, food, restaurants, entertainments etc.
Reviewed April 19, 2018
8.0
Chansoo from South Korea
Couple
Superior King Room with City View
Stayed 2 nights in April 2018
great service and facility”
Reviewed April 17, 2018
8.8
LE from Vietnam
Business traveler
Stayed 2 nights in May 2017
Clean & good services”
Clean room, nice view Good services
Reviewed March 01, 2018
Dear LE, Thank you very much for choosing to stay with us here at Pullman Hotel Hanoi and taking your time to review us . It is fantastic to read that your stay with us was a great one and also the fine rating for our hotel. I will not miss this chance in sharing your review with the team as a great encouragement. We very much appreciate your supports and also look forward to welcoming you back to our hotel in a not too distant future. With Kind Regards Nathalie Poncet Operations Manager
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Pullman Hanoi Hotel
8.8
Swarna from Indonesia
Business traveler
Stayed 2 nights in January 2018
very good service”
The staff are very nice and friendly. However, they may need to improve on their language a little bit. I tried to ask if I have delivery from my room, they told me that there wasn't any delivery yet. Then I went down to check, they were confused in the beginning but they found my delivery product in the concierge desk.
Reviewed February 06, 2018
Dear Swarna, We very much appreciate your time taken to review us and the satisfactory comments. It is always heartwarming to hear that our guests enjoyed their stay at our house. Regarding the constructive feedback for the language barrier, we surely will note it and put on more training to ensure the smooth and personalized services. Thank you again and we look forward to welcoming you back to our hotel in the near future. With Kind Regards Nathalie Poncet Operations Manager
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Pullman Hanoi Hotel
8.8
Harry from Indonesia
Business traveler
Superior Room King
Stayed 2 nights in January 2018
Neat Hotel in Hanoi”
Came here for a business trip, didn't check out the facilities, the room is quiet, location might be far from nearby restaurant. the Staff is really courteous throughout my stay and breakfast was great, good selection and food quality,.
Reviewed January 12, 2018
Dear Harry, Thank you for staying with us and taking the time to review us on Agoda. It delights me to read that you have enjoyed your stay with us and our services have made your business trip a convenience stay. I will share your comments with our team as a great encouragement for our connectors. Harry, thank you again for your supports and we all look forward to welcoming you back to the hotel in the near future. Your Sincerely Jayden Dinh Assistant Guest Experience Manager.
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Pullman Hanoi Hotel
7.6
geoffrey from United States
Solo traveler
Superior Room King
Stayed 5 nights in January 2018
Very good”
be careful. travel booked through this hotel for day trips directly is obscenely overpriced. breakfast was great!
Reviewed January 11, 2018
9.2
Jessica from Indonesia
Family with young children
Superior Room Twin Beds
Stayed 2 nights in December 2017
Very nice staff, good breakfast, room is very clean”
We were a group of 7 with a 2 year old toddler and an elderly with wheelchair. The location is good if you have a car, everything is easily accessible with car (mausoleum is only like 10 min drive). The staff is very nice. When I booked a Grab car, they asked to check whether the car and the driver was the same as in the apps. The breakfast was very nice, had varieties like korean food, vietnamese food or chinese food. There were countdown party at the lobby during our stay. We watched the balloons drop from the ceiling. It was very loud but nice.
Reviewed January 09, 2018
Dear Jessica, Thank you for your recent stay with us and a wonderful review for Pullman Hanoi. It delights me to read your comments that highlight how much you and your group enjoyed our hotel as well as many positive aspects of Pullman Hanoi Hotel. Your feedback is a great encouragement for all of us and it is with my pleasure to share your comment with our front line connectors who have been dedicating to make your stay an enjoyable one. Jessica, thank you again for your supports and if there is anything else we can do to assist, please contact us at any time. We look forward to seeing you again in the future. Your Sincerely Nathalie Poncet Operations Manager
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Pullman Hanoi Hotel
8.0
MISUN from New Zealand
Business traveler
Superior King Room with City View
Stayed 4 nights in December 2017
Very good”
good value for money, good breakfast but not so friendly staff at the reception.
Reviewed January 04, 2018
Dear Misun, Thank you very much for the wonderful review for Pullman Hanoi on AGODA. It delights me to read that your stay with us was a great experience and it is always heartwarming to receive a good feedback. regarding the comment about our connectors at the reception, please rest assured that I will work closely with front office manager to ensure the enhancement of our connectors's presentation. Misun, thank you again for the wonderful review and we look forward to welcoming you back to the hotel in the near future. If there is anything else we can do to assist, please let me know at any time. Your Sincerely Nathalie Poncet Operations Manager
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Pullman Hanoi Hotel
8.8
Yash from United Kingdom
Family with teens
Superior King Room with City View
Stayed 3 nights in December 2017
Excellent”
Friendly staff and breakfast was great. Rooms are spacious and clean. Staff went out of the way to help with a surprise gift and were very accommodating. Located quite close to a few tourist sights but if I’m being really picky, about a 15 minute drive into the old town depending on traffic. Would definitely stay again if I came back.
Reviewed December 22, 2017
Dear Yash, Thank you very much for choosing Pullman Hanoi Hotel and taking your time to review us. It truly has been a pleasure to have you and your family with us. We are glad to read your comments that highlight many positive aspect of our hotel but most importantly, you have enjoyed your stay with us. I will be sure to share your comment with the team accordingly as a great encouragement. Yash, thank you again for your supports and we look forward to welcoming you back to Pullman Hanoi. If there is anything else we can do to assist now or in the future, please let me know. Your Sincerely, Nathalie Poncet Operations Manager.
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Pullman Hanoi Hotel
8.0
ta from Vietnam
Business traveler
Superior Room King
Stayed 1 night in December 2017
good”
good
Reviewed December 21, 2017
Dear Ta, Thank you very much for choosing to stay with us and taking your time to review us. We are glad that you have had a good overall stay with us. If your travel plan brings you back to Hanoi in the future, please contact us at anytime and it will be my pleasure to assist you personally. We wish you a Happy New Year with your loved ones and look forward to welcoming you back to the hotel. Your Sincerely, Nathalie Poncet Operations Manager.
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Pullman Hanoi Hotel
12345
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