Pullman Hanoi Hotel
Take a good wander and unveil the wonder of Hanoi with a stay at Pullman Hanoi Hotel. Explore the genuine Hanoi that most travelers never see, with a stay at Pullman Hanoi Hotel -- located only 2.3 km from Old Quarter.
At Pullman Hanoi Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and car hire services provided by the hotel make exploring Hanoi even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's tours. Packing light is possible at Pullman Hanoi Hotel thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Pullman Hanoi Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV. In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. Drop in to the executive lounge for some high-end services in a luxury environment.
Dining and things to do
Every day at Pullman Hanoi Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
For the ultimate convenience, you can even have groceries delivered to your room at Pullman Hanoi Hotel, with their exclusive service.
Apart from amenities and services, Pullman Hanoi Hotel goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, hot tub, salon, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Engage in some easy evening fun with other guests with the hotel's ping-pong table, yoga room and tennis court. Get social at the hotel's shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.
Around the property
Experience all the sights and local attractions of Hanoi with Pullman Hanoi Hotel as your base. Acquire some cultural knowledge with a day at Vietnam Museum of Ethnology located 3.2 km away, where you can see famous works by local artists.
Good to stay there”
it is comfortable to stay for meeting & travel... Close to Hoam Kiem & restaurant..
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Dear Kang, It is our great pleasure to receive such a positive review of our hotel. We are delighted to know that you had a comfortable stay with us and we do hope to see you back very soon. Kind regards, Nguyen Thi Thanh Binh Front Office Manager
Good and convenient location”
The hotel is in good location and it is within 2 km from Ho Chi Minh Mausoleum and Temple of Literature. Service staff is friendly and good money spending.
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nice location great services”
staffs were polite and helpful
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Dear Dalton, On behalf of Pullman Hanoi Team, I would like to thank you for having chosen us for your recent stay in Hanoi. I also thank you for taking the time to share your nice experience about the performance of our staffs. I will share your feedback with the entire team and I am sure that they will be encouraged by your remarks. Thank you once again for your feedback and we look forward to welcome you back soon. Best regards, Nguyen Thi Thanh Binh Guest Experience Manager
Convenient locations ”
Central of town, good locations. Overall are nice hotel.
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Exceptional Staff”
This hotel is older but well kept. Nice location. Staff were exceptional. Spoke good English. Went out of their way to help me. Very knowledgeable about the city and local areas. I wanted to mention the name of the concierges that helped me with transportation among other things but forgot to ask their names. Will return to this hotel next time I'm in Ha Noi and will not forget to mention the 2 concierges that helped me on my next review
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Dear thien, We would like to express our appreciation for your comments regarding your stay at the Pullman Hanoi. It is always our great pleasure to receive positive feedback and I will certainly share your comments with our team. I am sure that this feedback will serve as an enormous encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for the precious time on sharing your experience, and we are looking forward to welcoming you again to Pullman Hanoi in the near future. Sincerely, Nguyen Thi Quynh Trang (Ms) Personal Assistant to General Manager
Great Location”
Greate location with friendly staff
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Dear Vu, Thank you for your great review of Pullman Hanoi. We truly appreciate your kind feedback and hope to see you again very soon. With best regards, Nguyen Thi Thanh Binh Front Office Manager
good hotel”
very nice clean adequately spacious rooms good english speaking employees quality food
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Dear balaji, Thank you very much for choosing Pullman Hanoi and for your nice comments about our spacious rooms, quality food and good English speaking employees. We are really proud that you had such a wonderful experience and that our hospitality met your expectations. I will share your nice feedback with the whole team and I am sure that they will be encouraged by your remarks. Once again, our most sincere thanks for your feedback and we look forward to welcoming you back to our hotel soon. Warm regards, Nguyen Thi Thanh Binh Guest Experience Manager
Convenient location”
Old hotel but renovated, convenient locations as town area.
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Dear YONG, We would like to express our appreciation for your comments regarding your stay at the Pullman Hanoi. It is always our great pleasure to receive positive feedback and I will certainly share your comments with our team. I am sure that this feedback will serve as an enormous encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for the precious time on sharing your experience, and we are looking forward to welcoming you again to Pullman Hanoi in the near future. Sincerely, Nguyen Thi Quynh Trang (Ms) Personal Assistant to General Manager
nice place to stay”
nice location, perfect place to stay
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Perfect location for our family ”
Wonderful location, and good breakfast. Room with a sofa bed is big enough for 2 adults and 2 kids under 12. However free breakfast only for one kid, we have to pay for the other kid. Although hotel gave us a special rate for kids breakfast since we stayed for 14 nights. Their staffs seemed not aware of the special rate and we had to explain to different staff in the front desk almost every day. When we checked out, the front desk still gave us wrong bill and took some time to figure out. Overall, it’s still a nice place to stay.
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Dear Olivia, Thank you for having chosen Pullman Hanoi. It was our pleasure to have you with us. We are very sorry for the inconvenience caused to you due to the wrong information of the bill and the inexperienced staffs at Reception. We will review our procedures to be sure that a similar situation will not happen again in the future. Please accept our sincerest apologies for that. We thank you again for sharing your experience with us and we hope to have other opportunities to welcome you back to Pullman Hanoi soon. Kind regards, Nguyen Thi Thanh Binh Guest Experience Manager
Serve Healthy breakfast”
Usually I am not a hotel food lover as most food were either too commercial, oily and over cook. Great healthy diet fresh breakfast serve I ever had throughout my global travelling.
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Dear Wong, We are delighted to read your feedback about healthy breakfast which you experienced during your time staying with us. Your nice comments have been shared with the Kitchen Team and I am sure they will be encouraged by your remarks. Once again, thank you for your feedback and we look forward to welcoming you back to Pullman Hanoi soon. Kind regards, Nguyen Thi Thanh Binh Guest Experience Manager
Best Rest in Hanoi”
It was for my biz trip. New facilities and good attitude of workers. Good room condition. but small breakfast. Old and noise circumstance
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Dear KYUM, We would like to express our appreciation for your comments regarding your stay at the Pullman Hanoi. It is always our great pleasure to receive positive feedback and I will certainly share your comments with our team. I am sure that this feedback will serve as an enormous encouragement to all of our staff as we strive to continuously improve the quality of our services. Besides, we have shared your feedback regarding our breakfast buffet with our Food & Beverage team for future improvement. It is very crucial for us to receive your opinions so that we will have chance to improve and bring the best quality of service to our valued guests. Thank you again for the precious time on sharing your experience, and we are looking forward to welcoming you again to Pullman Hanoi in the near future. Sincerely, Nguyen Thi Quynh Trang (Ms) Personal Assistant to General Manager
Thank you!”
Thank you pullman to celebrate wedding anniversary! Nice staff and great room condition. Highly recommend this hotel when you visit Hanoi.
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Dear Hyunhee, We would like to express our appreciation for your comments regarding your stay at the Pullman Hanoi. It is always our great pleasure to receive positive feedback and I will certainly share your comments with our team. I am sure that this feedback will serve as an enormous encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for the precious time on sharing your experience, and we are looking forward to welcoming you again to Pullman Hanoi in the near future. Sincerely, Nguyen Thi Quynh Trang (Ms) Personal Assistant to General Manager
Exceptional”
Big room and comfort bed.
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it was nice”
Nice hotel and good workers in hotel.
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Dear KYUM, We would like to express our appreciation for your comments regarding your stay at the Pullman Hanoi. It is always our great pleasure to receive positive feedback and I will certainly share your comments with our team. I am sure that this feedback will serve as an enormous encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for the precious time on sharing your experience, and we are looking forward to welcoming you again to Pullman Hanoi in the near future. Sincerely, Nguyen Thi Quynh Trang (Ms) Personal Assistant to General Manager
The Business Hotel”
Construction works nearby has taken so that it does do justice to this remarkable hotel. Location is great, restaurant and lounge are nice.
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Dear Mohamed, Thank you for having chosen our hotel for your recent stay in Hanoi. It was a great pleasure to have you with us. We re delighted to know that though the construction works nearby the hotel has been an inconvenience for you, our services still met your expectation and especially you liked our hotel location, restaurant and the lounge. Your nice comments will really help the whole team to try our best in order to deliver the best services to our valued customers. Once again, our most sincere thanks for your comments. We look forward to welcoming you back to Pullman Hanoi in the near future. With best regards, Nguyen Thi Thanh Binh Guest Experience Manager
Decent hotel”
Despite the renovation, I actually liked the old stuff that was kept such as the granite tiling in the bathroom or the nice paintings. Room is functional like all Pullman hotels. The chimney is the signature at this hotel and it adds character. Staff is commendable as well. Would definitely recommend it.
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Very good”
The room, the cocktails, the service was good.
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Dear sri, Thank you very much for having chosen Pullman Hanoi for your recent stay and for taking time to give us a feedback. We are glad to know that you were satisfied with our services and you liked our room. Your positive comments will help us with our continuing effort to improve the service quality. Once again, many thanks for your nice comments. We look forward to welcoming you back to our hotel soon. Warm regards, Nguyen Thi Thanh Binh Guest Experience Manager
Hotel is ok”
Food is no taste.
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Dear Hoang, Thank you for choosing Pullman Hanoi and for taking time to give us a feedback. We are sorry to read that our food did not meet your expectation. I have shared you feedback with our Kitchen Team and we are now working on that area of improvement. Once again, our most sincere thanks for your feedback. We hope to have other opportunities to welcome you back to Pullman Hanoi in the near future. Kind regards, Nguyen Thi Thanh Binh Guest Experience Manager
Area is between sub urban and its hard to move around. ”
Location is not so easy to move around. There is a highland cafe in front but generally need to get a transport out
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Dear Andros, We are sorry to read that our hotel location is not convenient for you. Even we understand that you might not return to Pullman Hanoi, we do hope to have another chance to welcome you back in our hotel in the future. With best regards, Nguyen Thi Thanh Binh Guest Experience Manager