Pullman Hanoi Hotel
Take a good wander and unveil the wonder of Hanoi with a stay at Pullman Hanoi Hotel. Explore the genuine Hanoi that most travelers never see, with a stay at Pullman Hanoi Hotel -- located only 2.3 km from Old Quarter.
At Pullman Hanoi Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and car hire services provided by the hotel make exploring Hanoi even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's tours. Packing light is possible at Pullman Hanoi Hotel thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Pullman Hanoi Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV. In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. Drop in to the executive lounge for some high-end services in a luxury environment.
Dining and things to do
Every day at Pullman Hanoi Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
For the ultimate convenience, you can even have groceries delivered to your room at Pullman Hanoi Hotel, with their exclusive service.
Apart from amenities and services, Pullman Hanoi Hotel goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, hot tub, salon, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Engage in some easy evening fun with other guests with the hotel's ping-pong table, yoga room and tennis court. Get social at the hotel's shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.
Around the property
Experience all the sights and local attractions of Hanoi with Pullman Hanoi Hotel as your base. Acquire some cultural knowledge with a day at Vietnam Museum of Ethnology located 3.2 km away, where you can see famous works by local artists.
A home away from home in Hanoi”
My husband and I have totally enjoyed our stay at Pullman Hanoi this time. A very professional staff helped us checked in and access to minibar had been made complimentary throughout our stay. Room was spacious with nice view, comfortable huge beds and huge pillows. Breakfast was delicious and staffs were very helpful. Due to the disadvantages of not being able to speak the local language, We depended a lot upon the hotel staffs to coordinate with Uber drivers. Location is also strategical too. Definitely would stay at Pullman Hanoi Hotel again during my next visit!
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First Time At The Pullman Hanoi”
I frequent Hanoi for work and this is the first time i am staying at the Pullman, mainly because i was holding a seminar in the same hotel. The decision was definitely not regretted, the hotel is clean, nice location, great service and convenient too. It is good to have english speaking staff in the hotel, and the Pullman was just fantastic. Having explored various other hotels in Hanoi, i am definitely going to considering staying at the Pullman again during my next visit.
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Great stay with very attentive and friendly staff”
The Pullman in Hanoi has managed to keep the relaxed, attentive and 'hip' atmosphere which for me has been the signature of other Pullman Hotels I have stayed it in the region. I am never really a 'brand-loyal' person when it comes to hotels but Pullman is a brand I will seek when I travel within the region.
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Short stay”
We had a one night stay at Pullman Hanoi Hotel just before our Halong Bay tour. We chose the hotel as it was within walking distance to the One Pillar Pagoda and Ho Chi Minh Museum. However, aside from this advantage, there were simply nothing much near its vicinity. There were hardly food or shopping. We had our lunch at the hotel restaurant and ordered from the ala carte menu. We were appalled when we were told that iced/warm water is not complimentary if we chose to order from the ala carte menu regardless the number of dishes ordered.
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Fantastic hotel, shame about location”
Fantastic newly-renovated hotel. The beds were utterly sublime - like how I'd imagine angels rest in the clouds. Yes, THAT comfortable! The free gourmet tea and coffee machine in the room was a nice touch. Aircon was extremely efficient yet utterly silent - a real treat! The breakfast selection was vast - SO many different options and all delicious. All the staff we encountered had excellent English and were extremely helpful, even down the bellboys who dealt with a taxi driver who had blatantly overcharged us to get to the hotel. On arrival we were persuaded to upgrade to an executive deluxe. The room size was the same but you got access to the executive lounge where they serve free alcoholic drinks and gourmet canapes from 5.30-8pm. If you're planning to not venture much beyond the hotel the extra fee is probably worth it. The only let down is the location - its *just* about walking distance to the temple of literature but really far away from everything else. However there is a taxi rank on the hotel drive so they're always available. The hotel is still being renovated so the gym isn't fully open and the pool isn't particularly inviting. Otherwise, this is an excellent luxury choice for a stay in Hanoi.
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Good bussiness hotel at convenient location”
Definitely recommended - though hotel prices are on the high side (outside UN DSAs if you book directly through their own site). The hotel is conveniently located for my work here in Hanoi and not too far from the city center. At breakfast there is a wide selection of foods, including French pattiseries, cereals, (wholemeal) bread, Vietnamese pho and other rice dishes, fruit, cheese, etc. etc... plus excellent coffee. Gym is well-equipped. Swimming pool is not bad, but certainly not the best in town. The in-room dining menu has a reasonable selection of foods, and the food is really delicious and portion sizes are huge. However, I find the restaurant prices quite high compared to other restaurants in town. (esp. the buffet lunch) Rooms are very clean and well-equipped, but not very spaceous. Staff is excellent and speaks English very well. Room servie is usually quick in accommodating special wishes.
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Good business Hotel”
Pullman is conveniently located for my business needs as most of my meetings are in the Dong Da area, some decent local restaurants are within walking distance. Traffic is moderate compared to the very busy Hoan Kiem District. the hotel décor is dated but the rooms are clean, as can be expected of an international hotel chain. Free wifi was appreciated. I would probably consider staying at the Pullman again if I am in Hanoi for business.
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Pullman Hanoi”
Excellent. Alway enjoy a stay in a Pullman hotel. Whether in Jakarta or KL or Hanoi the customer service, the high level of service and its efficiency are highly appreciated.
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Thank you!”
Thank you pullman to celebrate wedding anniversary! Nice staff and great room condition. Highly recommend this hotel when you visit Hanoi.
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Dear Hyunhee, We would like to express our appreciation for your comments regarding your stay at the Pullman Hanoi. It is always our great pleasure to receive positive feedback and I will certainly share your comments with our team. I am sure that this feedback will serve as an enormous encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for the precious time on sharing your experience, and we are looking forward to welcoming you again to Pullman Hanoi in the near future. Sincerely, Nguyen Thi Quynh Trang (Ms) Personal Assistant to General Manager
All hotel staff are very friendly and helpful ”
I stayed 4 nights in Dec at Pullman Hanoi. Hotel's location is not very convenient, but cheap taxi can take you any where easily. All the hotel staff are very helpful and extremely friendly. Though I don't quite agree with the 5-star rating, I still think this is a very good hotel.
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Oasis after a hot day”
We had an excellent stay at the Pullman The breakfast buffet was extensive but go to breakfast around 7.30 - 8.00 if you want to miss the crowds just check if there are any large groups in house. We had a fabulous stay here The staff were excellent and the room was well appointed It cost around AUD $3 to get a cab to the old quarter for markets & restaurants etc as there are few near to the hotel. Highly recommend.
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New Pullman Experience”
nice stay in Pullman Hanoi. I agree the location is not so good, nothing within 5 mins walking distance unless u can take road side food stall which i dare not. KOTO is about 10 mins talking distance from Pullman, a charity based restaurant which offer nice good. take note dont go to the massage centre opposite to hotel, i had a terrible bad experience there as i thought of getting a good shoulder massage but ended get cheated.
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Amazing”
The first thing I must mentioned about the Pullman is its staff, Very friendly, helpful, Really appreciated. You hardly come across such a nice staff, Hotel offers all the international standard comfort, breakfast everything, Perfect for business traveler like me, The everything is good expect the breakfast timings which they should change
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pleasant stay with very friendly crew”
our first stop in Hanoi, a newly decorated hotel with largest main foyer in Hanoi as friend said. location's good, near the temple of literature, clean and nice room, very friendly crew and beautiful receptionists,the breakfast is good but can be better i think.
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Excellent service in a very nice and clean hotel”
The Pullman Hotel near the Temple of Literature is an excellent hotel - very tastfully decorated large rooms, friendly staff that spoke very good English and was very competent in answering any questions we had.
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Quality international business hotel”
It was a business trip, so Pullman was selected for its proximity to my meetings more than for leisure. However, like most of Hanoi, there are gems to be discovered "round the corner" provided one explores... my regular Cha Ca restaurant is a 5 min walk away... and several good restaurants are also not too far. Service was good... as would be expected of a Pullman.
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Central, Quiet, Nice views”
The stay at Pullman Hanoi Hotel can be mentioned as good. Staying here for the first time compare to other hotels in Hanoi, what strikes Pullman as good is the central location, relatively quiet environment and good staff.
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Great hotel, excellent value for money”
Always go there when I go to Hanoi: very good standard, nice staff, great pool, excellent breakfast. My stay in Hanoi is much more enjoyable when i go to Pullman.
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Great Business Hotel”
Very pleasant..surprise to be informed that up to 4 soft drinks at minibar is complimentary. It is a very new hotel hence all facilities are all new. Just that taxi to airport booked through hotel is more expensive at VND350,000 (or VND370,000?). I know one other hotel near Pullman is charging VND250,000.
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Looks like a 5 star hotel”
Great spacious rooms with lots of shops around the area. I have stayed in this hotel for over 5 times now, and the hotel added a Starbucks kind of huge coffee joint just in their carpark area. Great place to sit and chill in the Hanoi winter.
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