Pullman Hanoi Hotel
Pullman Hanoi Hotel
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"Clean room, nice viewGood services"

LE

|

March 1, 2018

Guestroom Pullman Hanoi Hotel
Guestroom
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Lobby Pullman Hanoi Hotel
Lobby
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Interior view Pullman Hanoi Hotel
Interior view
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Interior view Pullman Hanoi Hotel
Interior view
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See map Pullman Hanoi Hotel
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Very good
Location
7.5
See all 38 photos Pullman Hanoi Hotel
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Pullman Hanoi Hotel

Very good location
- 1.22 kilometers from city center
- What's nearby?
Very good
From 676 reviewsSee what guests said
7.9
/
10
Excellent cleanliness
8.3
Recommended by 88% of guests
Value for money7.8
Distance to city center3 Km
Location rating7.5
Nearest airportGia Lam Airport (VGL)
Distance to airport6.1 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

Room choices
8.2
Excellent
Room comfort & quality
This property is in high demand!Last booked 8 hours ago
Executive King Suite with City View
Executive King Suite with City View
...
  • Room size: 78 m²/840 ft²
  • Balcony/terrace
  • 1 super king bed
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Executive Suite 1 King
Executive Suite 1 King
...
  • Room size: 78 m²/840 ft²
  • City view
  • 1 king bed
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Superior Room Twin Beds
Superior Room Twin Beds
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
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Superior Room King
Superior Room King
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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Executive Hot Deal
Executive Hot Deal
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
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Standard Double Room
Standard Double Room
...
  • Room size: 32 m²/344 ft²
  • City view
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Executive Double Room City View
Executive Double Room City View
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 queen bed
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Deluxe King Room
Deluxe King Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 king bed
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Executive Twin City View
Executive Twin City View
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
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Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
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Have a question for Pullman Hanoi Hotel?

What people love about the property

  • "Great location, near to the main business centre."

    Darwin

    |

    December 6, 2017

  • "Very comfortable bed."

    Zhi J.

    |

    April 15, 2017

  • "Good Location, Clean and Helpful Staffs"

    Thong

    |

    April 3, 2017

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More about Pullman Hanoi Hotel

More about Pullman Hanoi Hotel

"Friendly staff and breakfast was great."

Yash V.

|

December 22, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Vietnamese cuisine
Vietnamese cuisine
Com Tam Suon To
290 m Vietnamese
Ashima
510 m Vietnamese
Dai Viet Restaurant
680 m Vietnamese
American cuisine
American cuisine
Ete Resto Cafe
530 m American, Bar, French
The Decanter
740 m American, Canadian, French
KOTO Van Mieu Training Restaurant
800 m American, Asian, Australian
Asian cuisine
Asian cuisine
La Cheminee Restaurant
80 m Asian, French, International
Cha Ca Anh Vu
300 m Asian, Vietnamese
Ashima Giang Van Minh
510 m Asian

What they offer

"The staff is very nice."

Jessica

|

January 9, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (676)Booking.com Reviews (301)
7.9
/
10
Cleanliness8.3
Facilities7.9
Location7.5
Room comfort and quality8.2
Service8.2
Value for money7.8
Provided by verified guests of Agoda
All languages
All guests (676)
All room types
Showing 502 verified guest comments
12345
8.0
Excellent
Mohamed from Singapore
Business traveler
Superior Room King
Stayed 1 night in November 2018
Simply Business”
Excellent staff, facilities and room is large n clean always.
Reviewed November 15, 2018
6.0
DAVID from Philippines
Solo traveler
Executive Double Room City View
Stayed 2 nights in November 2018
staff was nice at executive room”
Room a bit old but comfortable, breakfast a bit low quality for that type of hotel
Reviewed November 05, 2018
6.8
Good
Charlie from United Kingdom
Family with teens
Superior Room Twin Beds
Stayed 4 nights in January 2018
Good location, basic facilities”
Stayed here for a few days break after Christmas. Had a problem with our room which staff didn't fix. But then they did move us to a better room with working aircon a day or so later. It was a budget trip so we weren't looking for anything fancy. This fit the bill. Probably more of a business and tour hotel.
Reviewed October 28, 2018
10.0
Exceptional
Daniel from Singapore
Couple
Superior King Room with City View
Stayed 1 night in August 2018
Great service”
I am impressed by their friendly English speaking staff, nice room and good food.
Reviewed October 15, 2018
9.2
Exceptional
Nguyen from Vietnam
Couple
Superior Room King
Stayed 1 night in September 2018
Nice place”
It's good, nice staff
Reviewed October 08, 2018
7.6
Very good
Mohamed from Singapore
Business traveler
Superior Room Twin Beds
Stayed 2 nights in September 2018
Nice Business Hotel with touch of class”
Nice classy business hotel within 20 minutes drive to any banks. Quiet lobby with nice lounge cafe.
Reviewed September 06, 2018
7.2
Very good
Ang from Singapore
Group
Superior Room King
Stayed 3 nights in August 2018
Good Hotel”
Basically a good hotel with good staffs
Reviewed September 03, 2018
8.8
Excellent
Thuy from Vietnam
Business traveler
Superior Room King
Stayed 1 night in May 2018
Excellent hotel ”
It's a good business trip staying at Pullman
Reviewed June 20, 2018
Dear Thuy, Thank you very much for choosing to stay with us here at Pullman Hotel Hanoi and taking your time to review us. We are glad to receive your nice review and learn that your business trip was great. We very much appreciate your supports and the time taken. If your travel plan will bring you back to Hanoi, we would be happy in welcoming you again for another good experience at our hotel. With Kind Regards Jayden Dinh Guest Experience Assistant Manager Pullman Hotel Hanoi.
Responded June 22, 2018
Pullman Hanoi Hotel
8.0
Excellent
Sorapong from Thailand
Business traveler
Superior King Room with City View
Stayed 1 night in May 2018
Nice hotel and just renovated”
Just renovated so room and facility very new.
Reviewed May 25, 2018
Dear Sorapong, Thank you for your recent visit and the wonderful review for our hotel regarding your recent stay at Pullman Hotel Hanoi. It delights us to read that you had a great stay and the facilities have been mentioned in a positive way. I will not miss this chance in sharing your feedback with relevant department as an encouragement. We very much appreciate your time taken and also look forward to welcoming you back to our hotel in hopefully a not too distant future. With Kind Regards Jayden Dinh Guest Experience Assistant Manager Pullman Hotel Hanoi
Responded May 25, 2018
Pullman Hanoi Hotel
6.0
JIM from Malaysia
Business traveler
Superior Room Twin Beds
Stayed 3 nights in May 2018
Good hotel ”
Ok for a short stay, not much to explore nearby but you can use Grab to travel around the city.
Reviewed May 24, 2018
Dear JIM, Thank you very much for choosing to stay at Pullman for your recent occasion in Hanoi. It delights us to read that your stay was a good one with the facilities and services offered. It is with my regret that we have missed the chance to show you the surroundings of the hotel which literally have something to offer. We also hope that in the near future when the metro station in front of our hotel is completed, it would be interesting and easy for our guests who come to Hanoi for either leisure or business. Thank you again for your time taken and we look forward to welcoming you back to our hotel in the near future. With Kind Regards Jayden Dinh Guest Experience Assistant Manager Pullman Hotel Hanoi
Responded May 25, 2018
Pullman Hanoi Hotel
9.2
Exceptional
Alvin from Singapore
Business traveler
Superior Room King
Stayed 2 nights in May 2018
Stayed there due to event but will return if there is a chance”
I stayed there due to an event we have in the hotel. As a solo business traveler, there was not much to explore around the hotel. However, the rooms are clean, functional.
Reviewed May 21, 2018
Dear Alvin, Thank you very much for the recent visit and the time taken to review us here on Agoda. It is great to read that your visit at Pullman Hotel Hanoi was a good one and also the event ran smooth in our hotel. If your travel plan will bring you back to Hanoi, we would love to welcome you again to Pullman Hotel for another memorable experience. With Kind Regards Jayden Dinh Guest Experience Assistant Manager Pullman Hotel Hanoi
Responded May 25, 2018
Pullman Hanoi Hotel
10.0
Exceptional
YONG from Malaysia
Business traveler
Deluxe Twin Room
Stayed 1 night in May 2018
Convenient location hotel ”
Good service and polite staff
Reviewed May 19, 2018
Dear YONG, Thank you very much for choosing to stay at Pullman Hotel Hanoi and also taking your time to review us. It is always great to receive such a nice review and I will not miss this chance in sharing with the entire team as a great source of motivation. We very much appreciate your feedback and also look forward to welcoming you back to our hotel in the near future. With Kind Regards Jayden Dinh Guest Experience Assistant Manager Pullman Hotel Hanoi
Responded May 25, 2018
Pullman Hanoi Hotel
8.4
Excellent
Mohamed from Singapore
Business traveler
Stayed 3 nights in April 2018
Great location for a Business Hotel”
Easy access to business meeting, food, restaurants, entertainments etc.
Reviewed April 19, 2018
Dear Mohamed, Thank you very much for choosing to stay with us and taking your time to review us here on Agoda. It delights us to read your wonderful comments that highlighted positive aspects of the hotel especially our location. If your travel plan will bring you back to Hanoi, I would be pleased in personally taking care of your arrangement. Thank you again and hope to see you in hopefully a not too distant future. With Kind Regards Jayden Dinh Guest Experience Assistant Manager Pullman Hotel Hanoi
Responded May 07, 2018
Pullman Hanoi Hotel
8.0
Excellent
Chansoo from South Korea
Couple
Superior King Room with City View
Stayed 2 nights in April 2018
great service and facility”
Reviewed April 17, 2018
Dear Chansoo, Thank you very much for choosing to stay with us and taking your time to review us here on Agoda. It delights us to read your wonderful review and especially that you mentioned about our service, one of the most important aspect in this industry. I will be sure to share this to motivate our connectors. If your travel plan will bring you back to Hanoi, please allow us another opportunity to serve you even better in the future. Thank you and look forward to seeing you again in the future. With Kind Regards Jayden Dinh Guest Experience Assistant Manager Pullman Hotel Hanoi
Responded May 07, 2018
Pullman Hanoi Hotel
8.8
Excellent
LE from Vietnam
Business traveler
Stayed 2 nights in May 2017
Clean & good services”
Clean room, nice view Good services
Reviewed March 01, 2018
Dear LE, Thank you very much for choosing to stay with us here at Pullman Hotel Hanoi and taking your time to review us . It is fantastic to read that your stay with us was a great one and also the fine rating for our hotel. I will not miss this chance in sharing your review with the team as a great encouragement. We very much appreciate your supports and also look forward to welcoming you back to our hotel in a not too distant future. With Kind Regards Nathalie Poncet Operations Manager
Responded March 24, 2018
Pullman Hanoi Hotel
8.8
Excellent
Swarna from Indonesia
Business traveler
Stayed 2 nights in January 2018
very good service”
The staff are very nice and friendly. However, they may need to improve on their language a little bit. I tried to ask if I have delivery from my room, they told me that there wasn't any delivery yet. Then I went down to check, they were confused in the beginning but they found my delivery product in the concierge desk.
Reviewed February 06, 2018
Dear Swarna, We very much appreciate your time taken to review us and the satisfactory comments. It is always heartwarming to hear that our guests enjoyed their stay at our house. Regarding the constructive feedback for the language barrier, we surely will note it and put on more training to ensure the smooth and personalized services. Thank you again and we look forward to welcoming you back to our hotel in the near future. With Kind Regards Nathalie Poncet Operations Manager
Responded February 19, 2018
Pullman Hanoi Hotel
8.8
Excellent
Harry from Indonesia
Business traveler
Superior Room King
Stayed 2 nights in January 2018
Neat Hotel in Hanoi”
Came here for a business trip, didn't check out the facilities, the room is quiet, location might be far from nearby restaurant. the Staff is really courteous throughout my stay and breakfast was great, good selection and food quality,.
Reviewed January 12, 2018
Dear Harry, Thank you for staying with us and taking the time to review us on Agoda. It delights me to read that you have enjoyed your stay with us and our services have made your business trip a convenience stay. I will share your comments with our team as a great encouragement for our connectors. Harry, thank you again for your supports and we all look forward to welcoming you back to the hotel in the near future. Your Sincerely Jayden Dinh Assistant Guest Experience Manager.
Responded January 19, 2018
Pullman Hanoi Hotel
7.6
Very good
geoffrey from United States
Solo traveler
Superior Room King
Stayed 5 nights in January 2018
Very good”
be careful. travel booked through this hotel for day trips directly is obscenely overpriced. breakfast was great!
Reviewed January 11, 2018
Dear Geoffrey, Thank you for choosing to stay with us and taking your time to share your experience. It is with my regret to know about the issues you have encountered with our travel desk. Even though the travel desk was outsourced, however as it is operated in our hotel, it is our responsibility for any inconvenience caused. First and foremost, please accept my sincere apology for this. We have immediately worked with the travel company to deliver the issue and prevent the future occurrence. I also would like to thank you for your honest compliment about our breakfast. Geoffrey, thank you again for your feedback and if your travel plan will bring you back to Hanoi, I would be very happy to personally take care of your stay. In the meantime, please let us know if there is any other assistance needed. Your Sincerely Nathalie Poncet Operation Manager
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Pullman Hanoi Hotel
9.2
Exceptional
Jessica from Indonesia
Family with young children
Superior Room Twin Beds
Stayed 2 nights in December 2017
Very nice staff, good breakfast, room is very clean”
We were a group of 7 with a 2 year old toddler and an elderly with wheelchair. The location is good if you have a car, everything is easily accessible with car (mausoleum is only like 10 min drive). The staff is very nice. When I booked a Grab car, they asked to check whether the car and the driver was the same as in the apps. The breakfast was very nice, had varieties like korean food, vietnamese food or chinese food. There were countdown party at the lobby during our stay. We watched the balloons drop from the ceiling. It was very loud but nice.
Reviewed January 09, 2018
Dear Jessica, Thank you for your recent stay with us and a wonderful review for Pullman Hanoi. It delights me to read your comments that highlight how much you and your group enjoyed our hotel as well as many positive aspects of Pullman Hanoi Hotel. Your feedback is a great encouragement for all of us and it is with my pleasure to share your comment with our front line connectors who have been dedicating to make your stay an enjoyable one. Jessica, thank you again for your supports and if there is anything else we can do to assist, please contact us at any time. We look forward to seeing you again in the future. Your Sincerely Nathalie Poncet Operations Manager
Responded January 19, 2018
Pullman Hanoi Hotel
8.0
Excellent
MISUN from New Zealand
Business traveler
Superior King Room with City View
Stayed 4 nights in December 2017
Very good”
good value for money, good breakfast but not so friendly staff at the reception.
Reviewed January 04, 2018
Dear Misun, Thank you very much for the wonderful review for Pullman Hanoi on AGODA. It delights me to read that your stay with us was a great experience and it is always heartwarming to receive a good feedback. regarding the comment about our connectors at the reception, please rest assured that I will work closely with front office manager to ensure the enhancement of our connectors's presentation. Misun, thank you again for the wonderful review and we look forward to welcoming you back to the hotel in the near future. If there is anything else we can do to assist, please let me know at any time. Your Sincerely Nathalie Poncet Operations Manager
Responded January 06, 2018
Pullman Hanoi Hotel
12345
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