Recent customer comments

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Very good



based on 400 reviews
  • Cleanliness 8.3
  • Facilities 7.9
  • Location 7.5
  • Room comfort and quality 8.2
  • Service 8.2
  • Value for money 7.8
  • Food and dining 7.5
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PANKAJ from India
Business traveler
Standard Twin Room
Stayed 2 nights in March 2016
Very Good and reasonably priced
Good location, lots of restaurants nearby. Rooms are good sized and with all amenities. Have stayed here twice and was upgraded both times. Well trained staffs, only drawback is just one restaurant in the hotel, but, presence of plenty of restaurants at walking distance makes up for that. Overall a very good hotel at a reasonable rate.
Reviewed March 19, 2016

Anne from Vietnam
Couple
Executive Twin City View
Stayed 2 nights in March 2016
Staff's attitude is not good
Staff's attitude not really good.As a five star hotel,it must be better . When I send request to hotel, one staff already confirmed with me but when i showed up at the counter, the receptionist said that they did not receive any request and answer me that no more room to change as my request before.They eventually give me a room with a unhappy face.I just wonder that really a 5 star hotel service which Passenger expect?By the way, staff 's attitude must be considered.I am really disappointed about what I expect when I choose your hotel for my vacation.
Reviewed March 18, 2016

David from United Kingdom
Business traveler
Deluxe Twin
Stayed 2 nights in March 2016
Decent Experience
Simply a good value hotel without being stunning!
Reviewed March 08, 2016

yuh from Singapore
Business traveler
Deluxe King Room
Stayed 2 nights in February 2016
Comfortable
Clean, English speaking , good breakfast
Value for money. But there are many choices out there with the same standard at cheaper rates
Reviewed March 06, 2016

Ming from Australia
Couple
Standard King Room
Stayed 2 nights in December 2015
clean
modern
Location
Reviewed March 05, 2016

DARRYL from Philippines
Business traveler
Executive Suite with Executive Lounge Access
Stayed 1 night in March 2016
Very expensive for a typical service
Very expensive for a typical service
Very expensive for a typical service
Reviewed March 05, 2016

DARRYL from Philippines
Business traveler
Executive Suite with Executive Lounge Access
Stayed 1 night in March 2016
Only location is good
Only location is good
Only location is good
Reviewed March 05, 2016

MUI from Hong Kong
Couple
Deluxe King Room
Stayed 3 nights in February 2016
Good services and very tidy,clean.
Good services
Reviewed February 17, 2016

Thomas from United States
Business traveler
Standard Twin Room
Stayed 1 night in January 2016
Expected more...
After being at the Pullman in HCM, this experience with a renovated property was ho hum
Reviewed February 08, 2016

Kuan-Po from Taiwan
Business traveler
Standard Twin Room
Stayed 2 nights in January 2016
2nd time staying in here
breakfast, wifi, location
2nd time to stay in this hotel for my business trip, i think i will stay again for 3rd time.
Reviewed February 03, 2016


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