Recent customer comments

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Very good



based on 402 reviews
  • Cleanliness 8.3
  • Facilities 7.9
  • Location 7.5
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for money 7.8
  • Food/Dining 7.5
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Kuan-Po from Taiwan
Business travelers
Standard Twin Room
Stayed 3 nights in July 2016
always stay in here when coming to Hanoi
close to my work, have swimming, good breakfast
Reviewed July 26, 2016

Joy from Singapore
Business travelers
Standard King Room
Stayed 4 nights in April 2016
Excellent business hotel
Stable free wifi, staff were helpful and courteous, clean room, cafes nearby. However do note the hotel's airport transfer is quite expensive, USD 55 per way but the car is spacious, comfortable and comes with newspaper and bottle of water. I passed some postcards to the hotel to send by mail but it didn't arrive. The hotel staff promised to give me my points in Accorhotel account but it did not credit in as well. Minor hiccups but the stay is enjoyable, recommend for business travellers.
Reviewed July 16, 2016

Juhwan from South Korea
Couples
Standard Twin Room
Stayed 3 nights in July 2016
Good
Nice
Reviewed July 16, 2016

Thananuch from Thailand
Business travelers
Standard Double Room
Stayed 1 night in June 2016
Hotel far from city
Hotel far from city
Reviewed July 05, 2016

Thananuch from Thailand
Business travelers
Standard Double Room
Stayed 1 night in June 2016
Far from restaurant
The hotel far from restaurant
Reviewed July 05, 2016

Thomas from Singapore
Business travelers
Deluxe King Room
Stayed 4 nights in May 2016
Good location and values for money
Hotel breakfast is good!
Reviewed July 04, 2016

Ngai from Malaysia
Business travelers
Standard King Room
Stayed 1 night in June 2016
Good Hotel
Value for money
Reviewed June 28, 2016

Wonsok from South Korea
Business travelers
Standard Twin Room
Stayed 2 nights in December 2015
Good memory
Nice breakfast
Reviewed June 15, 2016

HYUNJI from South Korea
Business travelers
Standard Twin Room
Stayed 2 nights in June 2016
Decent hotel for business travellers
Decent place to stay for business trips. I loved their mattress and pillows and the gym was the best I've seen in the recent travels. They were very flexible with the cancellations of some spontaneously cancelled rooms, which was very kind. Found some strands of hair in the shower and the English level of the hotel staff was not sufficient.
Reviewed June 13, 2016

PANKAJ from India
Business travelers
Standard Twin Room
Stayed 3 nights in May 2016
Average, definitely not 5 star
This is definitely not a 5 star property, average 4 star is a better standard. I was allocated a room on 2'nd floor, which look like haunted floor and awkwardly old and ill maintained. If they allocate you rooms on lower floors, plz do not accept, you will regret it. After complaint, a silly excuse given that i requested room with bathtub, which was a complete lie and unprofessional. Finally got a room on higher floor, which were better. But, the room on 2'nd floor and the response from front desk was good enough for me not to return back to this hotel again. Facility wise basic.
Reviewed June 03, 2016


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