Pullman Jakarta Central Park Hotel
Pullman Jakarta Central Park Hotel
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9.2
Exceptional

"Nice breakfast and great pool."

Selena

|

April 20, 2018

Deluxe room with 1 queen bed - Bed Pullman Jakarta Central Park Hotel
Deluxe room with 1 queen bed - Bed
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Lobby Pullman Jakarta Central Park Hotel
Lobby
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Interior view Pullman Jakarta Central Park Hotel
Interior view
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Interior view Pullman Jakarta Central Park Hotel
Interior view
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See map Pullman Jakarta Central Park Hotel
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Excellent
Location
8.9
See all 6 photos Pullman Jakarta Central Park Hotel
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What guests are saying:
Hotel is excellent, staff is very cooperative
Gobind from Malaysia
Couple
As always, a very satisfying stay with Pullman Central Park with an excellent team of service staff.
Lee from Singapore
Business traveler
Good staff service.
Choon from Singapore
Business traveler
The location is great, just in the between of downtown Jakarta and the airport, and there is a mall next to it, great place to stay for tour and business travel.
JUI-LUNG from Taiwan
Business traveler
Good Location, very nice hotel n staff
Melvina from Indonesia
Couple
Great ambience, rooms are nice and well maintained. There's three major shopping mall just beside the hotel. Staff are fabulous
Agus from Singapore
Couple
Very convenient for shopping and great room with a view
Jovita from Indonesia
Couple
Fun and quirky hotel! Very pleasant and comfortable stay, will be delighted to return again!
WAN from Singapore
Solo traveler
Comfortable room, good location and friendly staff.
Noor from Singapore
Business traveler
GREAT EXPERIENCE! HELPFUL STAFF! Very awesome experience! The room is a little bit small but with contemporary style!
Leida from Indonesia
Group

Pullman Jakarta Central Park Hotel

Excellent location
- 2.48 kilometers from city center
- What's nearby?
Excellent
From 4219 reviewsSee what guests said
8.4
/
10
Excellent cleanliness
8.7
Recommended by 91% of guests
Value for money7.9
Location rating8.9
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport14.9 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Steamroom

  • Air conditioning

Room choices
8.3
Excellent
Room comfort & quality
This property is in high demand!Booked 14 times since yesterday | 15 travelers are looking at this property right now
Executive Suite
Executive Suite
...
  • Room size: 68 m²/732 ft²
  • City view
  • 1 king bed
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Deluxe room with 1 queen bed
Deluxe room with 1 queen bed
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 queen bed
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Executive Deluxe Queen Room
Executive Deluxe Queen Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 queen bed
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Executive Deluxe Twin Room
Executive Deluxe Twin Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
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Deluxe Room with 2 single beds
Deluxe Room with 2 single beds
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
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Double Deluxe Executive
Double Deluxe Executive
...
  • Room size: 32 m²/344 ft²
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Double Or Twin Deluxe
Double Or Twin Deluxe
...
  • Room size: 32 m²/344 ft²
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Single Room Executive Deluxe Special 2
Single Room Executive Deluxe Special 2
...
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    Deluxe Room - Room Only
    Deluxe Room - Room Only
    ...
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      Room Capacity 6
      Room Capacity 6
      ...
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        Have a question for Pullman Jakarta Central Park Hotel?

        What people love about the property

        • 10.0
          Exceptional

          "Best hotel, clean, nice staff"

          theodorus

          |

          January 26, 2018

        • 8.4
          Excellent

          "The room was very nice and the staff were AMAZING!"

          Paul

          |

          January 11, 2018

        • 10.0
          Exceptional

          "Nice buffet spread and very convenient to major shopping centre."

          Lup O.

          |

          December 22, 2017

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        More about Pullman Jakarta Central Park Hotel

        More about Pullman Jakarta Central Park Hotel

        10.0
        Exceptional

        "Best, nice staff"

        theodorus

        |

        January 26, 2018

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        What to eat nearby

        Indonesian cuisine
        Indonesian cuisine
        Huize Trivelli
        3.7 km Indonesian, International
        Bengawan
        4.0 km Indonesian, International, Mexican
        Palalada
        4.4 km Indonesian
        American cuisine
        American cuisine
        Nuzzy's
        510 m American, European
        Serassa Nusantara
        860 m American, Asian, Indonesian
        Prapatan Coffee
        1.4 km American, Cafe
        Asian cuisine
        Asian cuisine
        Dapur Cianjur
        180 m Asian
        School Food
        190 m Asian, Korean
        Billiechick
        190 m Asian

        What they offer

        8.8
        Excellent

        "Great and highly recommended"

        Irwan R.

        |

        February 18, 2018

        Show less

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

        Show less

        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (4219)Booking.com Reviews (736)
        8.4
        /
        10
        Cleanliness8.7
        Facilities8.4
        Location8.9
        Room comfort and quality8.3
        Service8.5
        Value for money7.9
        Provided by verified guests of Agoda
        All languages
        All guests (4219)
        All room types
        Showing 3543 verified guest comments
        12345
        9.6
        Exceptional
        CHEE from Malaysia
        Couple
        Deluxe room with 1 queen bed
        Stayed 2 nights in November 2018
        Excellence hotel”
        5 Stars Hotel. Star 1 - Location is inside Central park near to Sogo Mall. Star 2 - Security in place where every baggage & visitors were scan through. Star 3 - Delicious Breakfast, Indian food, Chinese, Western, Japanese ....the Best... must not miss. Star 4 - Excellence Staffs, polite, & helpful. Star 5 - and of course, price is 5-star but worth it with the environment & cleanliness. To improve - pls look into the Elevators .... stuck at G & L levels too long really annoying me...
        Reviewed November 30, 2018
        10.0
        Exceptional
        YOSITA from Indonesia
        Family with young children
        Deluxe room with 1 queen bed
        Stayed 1 night in November 2018
        Very recommended ”
        This hotel is really good for who wants to travel around jakarta and also for hang out.. this hotel is just beside of the shopping mall .. u can walk to the shopping mall from lobby hotel.. if you want to stay in this hotel dont think twice for breakfast.. bcoz for bfast is very good . Enjoy your time
        Reviewed November 25, 2018
        Dear Yosita, Thank you for taking the time to rate your experience at Pullman Jakarta Central Park on Agoda. It is a real pleasure to know that you had an enjoyable stay and we have been able to fulfill your requirement. Warm regards, Rhys Challenger General Manager
        Responded December 11, 2018
        Pullman Jakarta Central Park Hotel
        9.2
        Exceptional
        kim from Malaysia
        Business traveler
        Deluxe room with 1 queen bed
        Stayed 1 night in November 2018
        No doubt is a 5 starts hotel”
        Good customer service and nice interior design, i like the hotel breakfast and facilities esp the 24 hours gym added advantage if you want to sweat after your long work schedule. This hotel is attached to Central Park shopping mall, eateries and shopping are not an issue.
        Reviewed November 12, 2018
        Dear Kim, Thank you very much for showing love to our contemporary style Hotel design! I am happy to read that you had a very fantastic experience, your feedback just simply made us smile! We cannot wait to serving you again. Yours Sincerely, Rhys Challenger General Manager
        Responded November 13, 2018
        Pullman Jakarta Central Park Hotel
        8.4
        Excellent
        Olha from Singapore
        Family with teens
        Deluxe room with 1 queen bed
        Stayed 7 nights in November 2018
        Easy access to malls, have a lots of choices to eat , friendly staffs and the room is clean”
        Good location , very clean rooms, good bfast and service staffs nice and friendly, thank you so much for the hotel prepare the bday cake for my hubby. The cake is super delicious
        Reviewed December 08, 2018
        Dear Olha, Thank you for taking the time to rate your experience at Pullman Jakarta Central Park on Agoda. It is a real pleasure to know that you had an enjoyable stay and we have been able to fulfill your requirement. Warm regards, Rhys Challenger General Manager
        Responded December 11, 2018
        Pullman Jakarta Central Park Hotel
        10.0
        Exceptional
        Chong from Malaysia
        Solo traveler
        Deluxe Room with 2 single beds
        Stayed 2 nights in October 2018
        Good hotel”
        First time staying at Pullman Jakarta - location is very good - just next to the mall and can easily do my meals and shopping next door. Also not too far from the airport, so its very convenient. Will definitely stay again in the future . Pricing wise, its not the cheapest but for for the quality of the room and service, its worth it.
        Reviewed November 02, 2018
        9.2
        Exceptional
        Asyik from Singapore
        Family with young children
        Deluxe room with 1 queen bed
        Stayed 2 nights in September 2018
        Convenience is key!”
        We loved the place. Next to a major shopping mall, 45 minutes away from the airport, 15 minutes away from the Gambir train station, close to Grand Indonesia. When booking was made, we told them that we will be celebrating our daugther's 3 bday! they went out of their way to give her a surprise! Love the staff and all! Will love to be back!
        Reviewed October 31, 2018
        Dear Asyik, Thank you for choosing us for your recent stay and celebrate your daughter's birthday at Pullman Jakarta Central Park, it is our pleasure to accommodate your event needs and I am very happy to know that our product and services have met your expectations. Your kind words have been conveyed to my team. We cannot wait to be the venue for your upcoming visit! Yours Sincerely, Rhys Challenger General Manager
        Responded November 13, 2018
        Pullman Jakarta Central Park Hotel
        10.0
        Exceptional
        Hasan from Kuwait
        Business traveler
        Deluxe room with 1 queen bed
        Stayed 1 night in October 2018
        Excellent hotel”
        The hotel has great location, in the central of Jakarta. Easy access to Central Park Mall and other shopping malls. Free wifi. Very quiet and nice rooms. Helpful staff. Good hotel services. Nice lobby. I highly recommend.
        Reviewed October 28, 2018
        Dear Hasan, Thank you for your time and lovely review about our hotel. We hope to have the pleasure of welcoming you back again soon at Pullman Jakarta Central Park. Sincerely, Rhys Challenger General Manager
        Responded November 13, 2018
        Pullman Jakarta Central Park Hotel
        9.6
        Exceptional
        JEYABASKARAN from Malaysia
        Solo traveler
        Deluxe Room with 2 single beds
        Stayed 4 nights in September 2018
        5 star Indonesian hospitality”
        I've previously lived in Indonesia for almost 6 years. My short stay in Pullman Central Park reminded me of how much I loved and enjoyed Indonesian hospitality back then. The staffs are so courteous and helpful in handling my requests. Price may seem pricey, however justified if you take into account its location and quality of service. I highly recommend Pullman even if you want to just go for a staycation. The spa service is very personalised
        Reviewed September 28, 2018
        Dear Jeyabaskaran, Thank you for your time and your lovely review about our hotel. We hope to have the pleasure of welcoming you back again soon at Pullman Jakarta Central Park. Sincerely, Rhys Challenger General Manager
        Responded November 13, 2018
        Pullman Jakarta Central Park Hotel
        8.0
        Excellent
        Aman from Indonesia
        Business traveler
        Deluxe room with 1 queen bed
        Stayed 4 nights in September 2018
        Good Location”
        Good Location and clean rooms with good services from all the staffs. Just want to suggest about the room: a. coffee maker and the electric kettle a little dirty b. Need always change the room slipper. The lift's fragrance too strong.
        Reviewed September 16, 2018
        Dear Aman, We welcome all guest feedback as it enables us to continually strive for service excellence in order to improve and maintain our five star standards. We regret to learn that your stay with us did not entirely meet your expectations thus marring your impression of the hotel. Please accept our sincere apologies for the inconveniences you have encountered. Please do rest assured the elements of your experience has been shared with our Department Heads concerned accordingly to ensure follow up is carried out on all your highlighted points. At Pullman Jakarta Central Park, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we do look forward to welcoming you again soon at Pullman Jakarta Central Park. Yours Sincerely, Rhys Challenger General Manager
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        Pullman Jakarta Central Park Hotel
        7.6
        Very good
        John from United States
        Business traveler
        Deluxe room with 1 queen bed
        Stayed 2 nights in November 2018
        slow slow slow housekeeping”
        I left my room at 9 am and returned at 4pm and housekeeping STILL had not made up my room. I checked to ensure my door had the right switch indicated to "make up" room which it was. I waited until 4:40pm when finally a maid rang and asked if I would like my room made up. I just exchanged some towels since it was an inconvenience for me to let them do it at this time of day.
        Reviewed November 26, 2018
        8.4
        Excellent
        Roviana from Indonesia
        Solo traveler
        Deluxe room with 1 queen bed
        Stayed 1 night in November 2018
        love it but needs to improve on the cleanliness”
        I love this hotel for a lot of reasons : - great location Although traffic (around the area) can be a major turn-off but the hotel itself is located right next to the Central Park Mall. - great service Love the attitude and friendliness of the staffs. I can be quite grumpy and impatient when Im hungry but the room service's staff is still accommodating towards this grumpy pants ;p - the room love the size & interior of the room and the quality of the room's soundproofing is ok - needs to improve on the room's cleanliness The espresso cups and saucer is covered with quite a thick layer of dust and the overall cleanliness of the room can still be improved. I understand that at times the housekeeping attendants are given time limit for the time spent in cleaning a room but looking at the standard of the Hotel, I would expect more.
        Reviewed November 21, 2018
        7.6
        Very good
        Romeo from Thailand
        Business traveler
        Deluxe Room with 2 single beds
        Stayed 4 nights in October 2018
        No easy booking throught WEB SITE”
        Booking the hotel trough AGODA service was inconvenient since the credential of Credit Card was not accepted by hotel reservation. Booking was re made with different Credit Card but was cancelled again. Even if both credit card were valid and always used to book hotels the problem was solved only after a phone call with reservation staff. The staff was good and solved the issue promptly, by the way such kind of inconvenient should not happened and is really unpleasant.
        Reviewed November 17, 2018
        8.4
        Excellent
        Rudy from Indonesia
        Couple
        Deluxe room with 1 queen bed
        Stayed 2 nights in November 2018
        Good place”
        Easy access to malls, have a lots of choices to have lunch and dinner. Little bit small for the bathshower and very high beds
        Reviewed November 27, 2018
        10.0
        Exceptional
        Juliah from Singapore
        Family with teens
        Deluxe room with 1 queen bed
        Stayed 2 nights in August 2018
        The Best Hotel in Jakarta!!!”
        This is my 4th time stay at the same hotel and I know there will be many more times here. Still my fav choice hotel in Jakarta. Location is super. No traffic jam to and fro airport to hotel. Its linked to a huge mall with tonnes of places to eat and shop. The mall has everything. I dont need to go anywhere else. Rooms are so clean and well maintained. Loved the range of toiletries too. Love the decor in the rooms and everywhere in the hotel. Wonderful scent in the hotel lobby as you enter making you want to know what is that scent! Staff are very friendly from airport pick up deiver front desk Housekeeping room service and even the chef at buffet breakfast. Everyone are simply nice. Food - we ordered room service, though pricey but taste good. Buffet breakfast was good too but if you have to pay per head can be pricey. Anyway we will be back for sure since they are still the best among the many hotels in Jakarta that I have tried. Thanks Pullman!
        Reviewed August 31, 2018
        Dear Juliah, We very much appreciate your time to rate us with 5/5s on Google, Hope to welcome you again on your next visit at Pullman Jakarta Central Park. Warmest Regards, Rhys Challenger General Manager
        Responded November 13, 2018
        Pullman Jakarta Central Park Hotel
        6.0
        Vera from Indonesia
        Couple
        Deluxe room with 1 queen bed
        Stayed 1 night in December 2018
        Breakfast and Facilities”
        Unfortunately the food is not delicious ... the view of the swimming pool is rather lacking ... the bathroom, toilet and swimming pool should be used as one floor to make it easier for guests to enjoy this facility
        Reviewed December 03, 2018
        Dear Ms. Vera, We very much appreciate you have shared your experience following your recent stay at Pullman Jakarta Central Park on Agoda. We have taken notes of feedback for the swimming pool experience such as swimming pool access to bathroom and toilet, which did not seem to fulfill your expectation. I wish to reassure you that refurbishment and upgrades have taken place continuously to ensure our guests are provided with the maximum level of comfort. I have also personally review your feedback regarding the breakfast experience and it is a rather concerning especially as we are not aware of any comments made to the hotel directly during your visit? At Pullman Jakarta Central Park, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us and we do look forward to welcoming you again soon at Pullman Jakarta Central Park. Yours Sincerely, Rhys Challenger General Manager
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        Pullman Jakarta Central Park Hotel
        10.0
        Exceptional
        Budiman from Indonesia
        Couple
        Deluxe room with 1 queen bed
        Stayed 1 night in November 2018
        Good stay”
        I stayed here for the weekend because Central Park mall are just beside this hotel, overall I had a good stay here, recommended...
        Reviewed November 25, 2018
        Dear Budiman, Thank you for taking the time to rate your experience at Pullman Jakarta Central Park on Agoda. It is a real pleasure to know that you had an enjoyable stay and we have been able to fulfill your requirement. Warm regards, Rhys Challenger General Manager
        Responded December 11, 2018
        Pullman Jakarta Central Park Hotel
        6.4
        Good
        HERRY from Indonesia
        Solo traveler
        Executive Deluxe Queen Room
        Stayed 1 night in September 2018
        Bad hospitality”
        I need more than 30 minutes to proceed check in, even i came at 10.00am to register first so when i comeback at 14.00 still need more than 30 minutes to get my room key. They don’t deserve as a 5 star hotel for this kind of hospitality
        Reviewed October 13, 2018
        Dear Herry, We welcome all guest feedback as it enables us to continually strive for service excellence in order to improve and maintain our five star standards. We regret to learn that your stay with us did not entirely meet your expectations thus marring your impression of the hotel. Please accept our sincere apologies for the inconveniences you have encountered. Please do rest assured the elements of your experience has been shared with our Department Heads concerned accordingly to ensure follow up is carried out on all your highlighted points. At Pullman Jakarta Central Park, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we do look forward to welcoming you again soon at Pullman Jakarta Central Park. Yours Sincerely, Sincerely, Rhys Challenger General Manager
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        Pullman Jakarta Central Park Hotel
        8.4
        Excellent
        Angeline from Singapore
        Family with young children
        Deluxe Room with 2 single beds
        Stayed 1 night in September 2018
        Excellent Location”
        If you are looking to be near shopping and restaurants, then this hotel is perfect. It is also relatively near to the airport. The concierge needs to be more coordinated. I arranged for my airport transfer upon check-in. When I double checked the next morning with another concierge staff, I was told no arrangement had been made. Then later in the afternoon, when I was ready to leave, the staff who attended to me did not know of the morning arrangements and no messages was left behind by the morning staff. I did manage to get the airport transfer eventually.
        Reviewed September 20, 2018
        Dear Angeline, We welcome all guest feedback as it enables us to continually strive for service excellence in order to improve and maintain our five star standards. We regret to learn that your stay with us did not entirely meet your expectations thus marring your impression of the hotel. Please accept our sincere apologies for the inconveniences you have encountered. Please do rest assured the elements of your experience has been shared with our Department Heads concerned accordingly to ensure follow up is carried out on all your highlighted points. At Pullman Jakarta Central Park, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we do look forward to welcoming you again soon at Pullman Jakarta Central Park. Yours Sincerely, Rhys Challenger General Manager
        Show more
        Pullman Jakarta Central Park Hotel
        9.6
        Exceptional
        Phoebe from Singapore
        Business traveler
        Executive Deluxe Queen Room
        Stayed 2 nights in April 2018
        I am one of lots of people who don't know how to appreciate your beautiful art pieces. ”
        Firstly it's not my first stay, second actually. And in fact I got the same feeling during first stay but since it was just a night so I didnt bother too much. Second stay was for 2 nights and I got a little time to walk around, started noticing some of the artworks/pieces really make guests feel uncomfortable, for example the massive lady portrait in the room really frightened me in the middle of the night and the half lower body art piece at the end of every corridor. And in fact I am not the only one sharing this, we were travelling for business in a group of four and two people decided to stay in other hotel for this reason, most probably I will do the same for my next trip. There are lots of different type of artworks, unfortunately majority display in this hotel I or some people do not know how to appreciate, for those who appreciate it's probably another story. Other than this, it's a very good classic hotel.
        Reviewed April 22, 2018
        Dear Phoebe, Thank you very much for taking some of your precious time to complete your review of our hotel on Agoda We have taken careful notes of your feedback regarding our beautiful artworks around the hotel, and in our rooms. We are sorry if some if these make you feel uncomfortable. We are very well known for our Pop Art around the hotel and have several local artists displaying their pieces. We are actively promoting local talent and this fits the Pullman brand DNA. We hope you can learn to appreciate it more and not feel uncomfortable. We hope you can return so you can take this in more. We have an Artwork App specifically for our hotel at ‘Pullman JCP Artshow. Download this and it will help you understand that every art piece has a unique story. Thank you very much again for sharing your experience and we look forward to welcoming you again soon at Pullman Jakarta Central Park. Yours Sincerely, Rhys Challenger General Manager
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        Pullman Jakarta Central Park Hotel
        8.4
        Excellent
        Hendro from Indonesia
        Couple
        Executive Deluxe Twin Room
        Stayed 2 nights in March 2018
        Rooms are small, AC never reach 20ºCelcius”
        Rooms are small, AC never reach 20ºCelcius> I was given 1 suite room (dont remember the rm number), it was next to the elevator units. The humming of the elevator motors was very annoying, i couldn't sleep. Fortunately, i asked the hotel to move me to a different room, and they grant me to other suire room within 20 minutes. However, AC never reach 19-20ºC, which is kind of 'below' 5-start hotel standard.
        Reviewed March 27, 2018
        Dear Hendro, We very much appreciate you have shared your experience following your recent stay at Pullman Jakarta Central Park. It is with regrets that the AC did not entirely meet your expectation. We have immediately shared your experience to our concerned Manager as to take appropriate actions for further improvements. Please accept our sincere apologies for the inconvenience you have encountered. At Pullman Jakarta Central Park, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we do look forward to welcoming you again soon at Pullman Jakarta Central Park. Yours Sincerely, Francois Laran General Manager Pullman Jakarta Central Park
        Show more
        Pullman Jakarta Central Park Hotel
        12345
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        Pullman Jakarta Central Park Hotel
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        • Excellent location
        • Central Park Mall