"Best stay I have had anywhere in a long time."
August 11, 2018
240 meters to public transportation
Free Wi-Fi in all rooms!
|Value for money||8.0|
|Distance to city center||30.9 km|
|Nearest airport||Al Maktoum International Airport (DWC)|
|Distance to airport||21.5 km|
"Hotel was clean and the staff were helpful and friendly too."
December 2, 2016
"Great Location - next to the Damac metro station"
August 12, 2016
"Staff was curteous, professional, and friendly."
August 11, 2018
"There is also a convenient store opposite the hotel."
December 2, 2016
Pullman Jumeirah Lakes Towers Hotel and Residence, located in Jumeirah Lakes Towers, Dubai, is a popular choice for travelers. Set 30.9 km from the excitement of the city, this 5-star hotel commands an excellent location and provides access to the city's biggest attractions. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Pullman Jumeirah Lakes Towers Hotel and Residence offers impeccable service and all the essential amenities to invigorate travelers. A selection of top-class facilities such as 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, laundromat can be enjoyed at the hotel.
Pullman Jumeirah Lakes Towers Hotel and Residence is home to 354 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, carpeting, linens, mirror, slippers. The complete list of recreational facilities is available at the hotel, including fitness center, sauna, golf course (within 3 km), outdoor pool, spa. Discover an engaging blend of professional service and a wide array of features at Pullman Jumeirah Lakes Towers Hotel and Residence.
"Pros : + Good customer service + Clean and spacious room + C..."
June 23, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Pros- hotel has a perfect location close to metro&train. less than 200m. Hotel staff are attentive all of them we have encountered. It feels like we are spoiled. Hotels in Europe are nothing compare to the service we receive here. It’s feels almost home with all the amenities and service we have enjoyed. This wonderful stay really means a lot to us because this is the first vacation we had as a married couple and we are really relaxed and enjoyed our short stay and exceeded our expectation. Cons- the only cons is we dip to Dubai culture in a hot summer :). We didn’t expect that summer is that hot- dry hot- no air hot- far more hotter that sauna hot.
Staff are great.
Disappointing standard of a Pullman hotel”
Room wasn't the one I booked and disappointing to note the reply from the reception whereby it was mentioned that they have 2 types of such rooms but given me the smallest one!! They, however, changed it to the one I booked but this was frustrating given the long flights and fatigue for my family. The room was not sound proof and you can hear all noise coming from the hotel itself form the outside. Had almost a sleepless night and asked for change of the room. We were sent higher floor from 7th to 11th and there the sinks in the bathroom was not working. Despite multiple requests to fix this it was not done properly and we booked this hotel for 7 nights thinking of the Pullman standard!! We were three and always the housekeeping were missing one of us in terms of replenishment (towels, etc., etc.). Overall it was awful!
It was a nice stay , friendly staff & good location. ”
Everything was good , no important disadvantages to mention.
A wonderful place far from the noise”
The new Dubai location has great ideas and an excellent environment
Its a great hotel and very quiet location ,amazing staff and very helpful if you're coming for a business trip , but for vacation i dont relly recommend it because its far from all the new locations only if your driving or know how to use the metro as its next to the hotel
Clean, comfortable, curteous, friendly”
Best stay I have had anywhere in a long time. Located right at a metro stop. Staff was curteous, professional, and friendly. The concierge staff really helped with what to do and how to get around Dubai.
Definitely be back”
This hotel of choice is more business but definitely loving it. Honestly cant find any fault. Will be back! Pros : + Good customer service + Clean and spacious room + Close to marts and car rentals + Close to metro + Elevators are quick and not crowded
Its ok overall
worst service ever!”
before i made the reservation, I called the hotel to make sure if I can do early check in or not. after got confirmation from the hotel that I AM ABLE to do early check in, I made my reservation but it turned out I had to wait for more than 2 hours without any complimentary. it was 8am in the morning and they said the room was not ready yet and the house keeping was not able to clean the room because of morning briefing. so shameful! it was not only me and my dad who had to wait for couple hours, there were another 4 guests who also had sat at the lobby and fell asleep.
They kept me waiting at 2:30am”
because I was arriving very early in the morning Mentioned that during my booking. To my surprise a room was not ready and I was kept at the lobby for over 45 mins, after a long flight and very early in morning. This is not what I expected from a Pullman
Chargeable facilities did not informed in advance”
Invoice requested not provided
Great base to explore Dubai”
A very well located hotel (considering you need to taxi to most places in Dubai). You can walk from the location in Jumeirah Lake Towers (JLT) to the Marina and Jumeirah Beach Residence (JBR) within 30 minutes. It's within 100m from a metro stop and taxis are always outside. I paid a little more for an executive room to give me access to the lounge which has refreshments all day and serves breakfast, afternoon tea and happy hour also. This is worth the money as, in a very expensive city, it does save you money overall if you were to buy these things separately. But, what really makes it is the staff. They were so friendly and could not do enough to help, not just in the executive lounge but everywhere around the hotel. The pool is ok, a bit small but lovely comfy sun beds and again, great staff. Wifi was excellent and breakfast very tasty with a good selection. Overall, I would highly recommend this hotel and enjoyed my stay very much.
Dear Ms. Sparkes, Thank you for your lovely review and kind comments on Agoda.com. We appreciate the time you have taken to point out all the positive aspects of the hotel. Your feedback will certainly be shared with the team. Unfortunately there is not much we can do about the pool size, but are glad you were able to enjoy the facility nevertheless. We look forward to hopefully welcoming you back soon. Kind regards Christina Assmann Front Office & Guest Experience Manager
Hotel room is spacious however the bathroom needs to be a bit more clean
Not up to Pullman standard.”
Very expensive for what it is. Closeness to train only positive. Very mean attitude by management. Pool walled in with no views.
Close to Dubai Metro, supermarket and Dubai Marina Mall. Stunning view to Infinite Tower the twisted building. Drawaback is shower water came out from the edge of glasses to dry floor and making all wet. Need further attention to it. Thank you
Convenient location and Comfortable stay”
Although Pullman Jumeirah is situated on the other end of Dubai, it is very convenient to get to anywhere in Dubai because of the Metro and Tram stations nearby. There is also a convenient store opposite the hotel. Hotel was clean and the staff were helpful and friendly too. Would consider Pullman Jumeirah again if I were to return to Dubai.
Is my 2nd stay at this hotel. First time the toilet drainage was so slow that it floods the whole toilet. Lucky this time another room no such problem.
1st time staying ”
Is my first time staying in this hotel. The drainage in the bathroom is flowing very slowly that it causes the whole toilet to flood . Never ask for a change of room as I will be leaving to another place next day.
Great Location - next to the Damac metro station
Pullman Jumeirah Lakes Towers Hotel and Residence
Jumeirah Lakes Towers
Jumeirah Lakes Towers