"It is convenient walk surrounding for meal and shopping."
January 11, 2019
460 meters to public transportation
Located in heart of Kuala Lumpur
Free Wi-Fi in all rooms!
|Value for money||7.9|
|Distance to city center||0.2 Km|
|Nearest airport||Sultan Abdul Aziz Shah Airport (SZB)|
|Distance to airport||18.0 km|
"it was a pleasant stay."
December 24, 2018
"Good service and environment"
December 31, 2018
"Living room is spacious"
December 4, 2018
Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
"Pros: Good location"
January 10, 2019
For business or pleasure,Pullman Kuala Lumpur City Centre Hotel and Residences Hotel is conveniently located in the heart of the city’s vibrant shopping, dining and business district, with sky bridge walkways connecting in every direction.
Pullman Kuala Lumpur City Centre Hotel and Residences Hoteloffer inspired serviced residences and well-appointed guest rooms, which are equipped with the latest in-room technology and designed with the contemporary comfort of home in mind.
To whet your appetite, guest can dine at six restaurants and bars promising a tempting variety of cuisines catering to every taste. Explore 10th floor rooftop oasis, showcasing relaxing garden spaces, a swimming pool, Fit Lounge, The Zone (kids room), Living Space (residence guest area), Poolside Bar & Grill and Vibes Spa.
"Breakfast buffet was good."
January 3, 2019
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Very good value -Excellent staff”
One of the best Japanese restaurants in-house and an institution of a restaurant next door with Hakka (very famous KL family business. Great food) There is also a very trustworthy and good driver who runs his taxi business from there. I use him all the time for business in KL. Will do meter or day or half day rate. Good big car Toyota innovo or something like that name - name Jeff +60 11-3520 2001
All good but one”
Travels are up my body so was tired and decided to get a massage for 60mins. Bad move. I appreciate that it's one of the few PROPER CLEAN in room massages but didn't get what I paid for. Not more than 40mins. Other areas of the hotel was great though. You would like to consider checking on your tenants once in a while, they are after all in YOUR premise and this will just associating you with them.
I knew before my arrival that I had great expectations of this hotel. This was confirmed upon arrival, during my stay and after departure. I felt that all my expectations were met, the staff were great, location was not bad too (because I didn't mind walking to and fro) and breakfast was exceptionally good. The best part of the stay was of course the toilet. Given that I am a very fussy and particular guest, toilets to me are always the first impression of the hotel. Cleanliness (room and toilet) was up to standard but of course, who doesn't love a good bath tub time! Definitely will come back again to Pullman if I come back to KL again!
Nice 5* hotel in Bukit Bingtang”
The agoda promo price made this a great 5* choice for KL. Really good hotel. Very nice room. Small busy pool .. too many kids! Breakfast is over priced. Check in takes too long .. other hotels these days just click on your booking and give you the key .. too much bs. Check out was also slow. Agoda senda a confirmation email saying inclusive of ALL fees and taxes ... but the tourism tax is still charged on check out. Just a detail that should be corrected. Good location. Would stay again if the price was right.
The room is excellent but the reception service is bad”
The reception service is very slow and inefficiency. We checked in at around 7pm but the reception staff told us that the room is still not ready which made us still need to wait for nearly 30 min to get our room to stay in. The room supposed to be ready after 2pm which is normal check in time. We are coming late but still unable to get our room to stay in immediately which give us a bad first impression. However, the room is very clean and the facilities are all very new. The bed is very comfy and we are very enjoy with the shower facilities. The stay was great, just need to improve the reception speed service.
Went there for a NYE staycation; requested for a room with a view of the twin towers(Rm100 surcharge) to see the NY fireworks but was very disappointed because only a small part of the twin towers was visible as it was mostly blocked by the construction work that was going on at the building opposite the hotel..requested for a higher floor but was told that all the other rooms were fully booked ..such a let down . The room was clean and modern but quite small..breakfast buffet was good..the pool could probably be upgraded because it looked quite old and tired ..the location is excellent if you want easy access to pavilion and Bukit Bintang but it’s not the best place to see the NYE fireworks from your window .
The staff were very friendly and welcoming. I was attended by Nizam when checked in and his professionalism shone through. After missing a turn into the hotel and getting stuck in KL traffic, his demeanour was a huge welcome.
The hotel’s receptionist was very friendly and efficient. Check-in was easy breezy, took us only 10 min to check in. Hotel room was really clean and spacious. Hotel staff were helpful, friendly and initiative. Location was great, just behind the shopping mall Pavilion. But i would have given them a perfect score if they had a direct linkway bridge from the hotel to Pavilion.
Hotel near many shop”
This hotel is near many shop. You can buy many things laike bag, shoes, cheese and ky jelly. My wallet, it no laike.
Nice place n feel like home”
Nice place and very nice service. Very near to all malls in BB. Nice breakfast with a good spread. Always prefer the appartment as the service is v.good. breakfast is good as long as the handsome tall supervisor who is always very helpful to assist you in all ways.
Dissapointed with the breakfast service”
We stayed for 2 days. The room was spacious, clean and satisfied with the location as the hotel just around shopping centre (Pavillion Mall). However, I bit dissapointed with their breakfast services. Upon check-in, I've been inform by the staff that we can get 10% off if we reserve breakfast one day before. Later, around 11pm I went to the lobby and booked for the breakfast for tomorrow morning. The staff at the counter said she already reserved our breakfast with 10% and during breakfast we just come and tell our room number . The payment can be made upon checkout. However, when my parents went for breakfast, they charged them without 10% and need to pay the full price for the breakfast as they didnt get any record from the system. How come 5 star hotel be like this? Internal system cannot check the record item? I hope management can look into it and hopefully this wont happen again to other guests.
My friends and I enjoyed our stay at the 2 bedroom apartment. We were given free breakfast when we checked in and we truly appreciate it. The rooms are nice and clean. However, more lights needed in the master bedroom and also along the corridor of the rooms and the waiting area at the lift. Breakfast was good too, had variety.
Booked a 2 bedroom apartment, the apartment was huge a very clean. Good breakfast, lots of variety, great location short walking distance to the Pavillion Mall. Check in and check out was pleasant and swift. Will stay again!
really good hotel with very good location. the rooms are great! extremely strong water for the shower and has the best aircon i have ever tried. extremely chilling. the bed is also very comfortable unfortunately the pillow is on the soft side so i have to use both pillows to support. did not try the facilities and food there so won't comment. the room is slightly dusty at the glass area or the housekeeping did not wipe it. overall it is a good hotel with superb location. will definitely be back
Good location, but...”
Hotel is located in a good location, with the Pavillion shopping mall just across the road. However, it's a busy main road, and you have to walk a considerable distance to get across, probably about 7 mins walk. The adjacent Banyan hotel has a connecting bridge to Pavillion mall, to the envy of many staying at Pullman. While the lobby is newly furnished, the room interior is a bit dated, so one has to managed his expectation.
Dear Muhammad, Thank you for taking the time to tell us about your stay at Pullman KLCC; your feedback is very important for us to better understand our customers. I am happy to read of your overall stay experience with us and you will be pleased to know that we are nearing the final phase of renovating all our rooms and residences, which will be completed by February 2019. This is to ensure that all of our guests are provided with modern and exceptional quality rooms, that is in line with the high standards of Pullman Hotels. You may consider to stay in one of these newly renovated on your return. Do continue to stay with us again, it would be our pleasure to welcome you back. Sincerely, Jaber Salehi Rooms Division Manager
Great location with friendly staffs”
Had a great and enjoyable stay at Pullman KL. Breakfast was normal spread, could have been better. Rooms aren't marked with qibla directions. It will be tremendous if rooms are equipped with washing machine. Otherwise this hotel deserves a thumbs up for everything else.
Dear Mohamed, We very much appreciate your rating on your stay at Pullman KLCC. It is always a pleasure to receive positive feedback. We have taken note on the points you have brought up, and we are taking steps to address them. We hope to have you with us again soon. Sincerely, Jaber Salehi Rooms Division Manager
This building hotel just finished it major renovation. When we reach our room floor, we can smell the carpet glue (very hard). Next day, after breakfast, contractor start doing drilling work. Breakfast is great, should eat Nasi Lemak
Its a nice place with all the facilities ”
This is my 7th time in pullman. Very nice place with a very friendly staff specially hazeil the tall hansome guy at the breakfast lounge for the appartments. Very helpful n hard working. Its a convenient place for shopping and meetings.
Chose the hotel as it is a Pullman and for its suitable location. The let down is the breakfast buffet service : ran out of nice for the nasi lemak (kudos to the staff who rushed out some rice, but the rice was a tad under-cooked), replenishnent was slow for the cheese section.
Excellent location, clean n friendly staff”
We requested an upgrade and was granted to new renovated rooms. Very tidy airy room with decent view n lighting. Excellent buffet breakfast. Raghu at the concierge was very helpful. Will definately come back. Highly recommended.