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Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

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8.5

Excellent

13,601 reviews

13,601 reviews

Housekeeping197
Breakfast99
View56
See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Seri Melayu

90 m

Pavillion Mall

140 m

Craft Complex (Kompleks Budaya Kraf)

140 m

Pavilion Kuala Lumpur

170 m

Chulan Tower

200 m

Popular landmarks
KLCC - Bukit Bintang Pedestrian Walkway

420 m

Aquaria KLCC

430 m

KLCC Park

610 m

Jalan Alor

670 m

Petronas Twin Towers

910 m

Closest landmarks
Fuze Club Kuala Lumpur

160 m

Embassy of the Philippines

190 m

Pavilion Crystal Fountain

270 m

Marvel Studios Ten Years of Heroes Malaysia

270 m

Starhill Spa

280 m

Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

No. 4 Jalan Conlay, Bukit Bintang, Kuala Lumpur, Malaysia, 50450 - See map

Make your best journey to Kuala Lumpur with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Strategically situated in Bukit Bintang, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Located in heart of Kuala Lumpur

Check-in [24-hour]

Airport transport

Excellent breakfast

Excellent view

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Shuttle service

Exercise area

Spa

Complimentary WIFi in all rooms

Check-in/out [express]

This property is in high demand!

42 travelers have booked today.

Value for money8.1
Distance to city center0.2 Km
Location rating8.9
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport18.1 km

Rooms available at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

Excellent
Room comfort & quality

8.2

2 Bedroom Apartment
...
  • Room size: 97 m²/1044 ft²
  • Outdoor view
  • 1 king bed and 2 single bed...
Enter dates to see prices
Executive Club King
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Room 2 Single beds
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Executive Club Room with 2 Single Beds
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Premium Grand Deluxe Room
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Premium Deluxe Twin Room
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Grand Deluxe Room
...
  • Room size: 54 m²/581 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Executive Suite, Lounge Access, 1 King Size Bed
...
  • Room size: 107 m²/1152 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe Room 1 King Bed
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
1-Bedroom Apartment with King Bed
...
  • Room size: 59 m²/635 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Pullman Kuala Lumpur City Centre Hotel and Residences Hotel?

Pullman Kuala Lumpur City Centre Hotel and Residences Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 320 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Pullman Kuala Lumpur City Centre Hotel and Residences Hotel has a car park right on site for maximum convenience. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel?

Wake up to a great buffet breakfast at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel. Adults can enjoy breakfast offered with an additional charge of 55 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel?

Pullman Kuala Lumpur City Centre Hotel and Residences Hotel features 3 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including Chinese, international and asian.

Can special events be hosted at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel. Audio-visual equipment service is offered to help your event go smoothly.

Can business events be hosted at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel?

On-site venues and convenient event services make Pullman Kuala Lumpur City Centre Hotel and Residences Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 350 people. An extensive range of facilities and services including projector or LED display, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel?

Pullman Kuala Lumpur City Centre Hotel and Residences Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Pullman Kuala Lumpur City Centre Hotel and Residences Hotel?

The closest train, metro, or bus station is SBK15 Muzium Negara, 260 m away from Pullman Kuala Lumpur City Centre Hotel and Residences Hotel.

What restaurants are nearby Pullman Kuala Lumpur City Centre Hotel and Residences Hotel?

Pullman Kuala Lumpur City Centre Hotel and Residences Hotel’s neighborhood is Bukit Bintang which includes popular restaurants such as L'Heritage, Warisan Cafe and The Lanai Lounge.

What popular shopping places are close to Pullman Kuala Lumpur City Centre Hotel and Residences Hotel?

Pullman Kuala Lumpur City Centre Hotel and Residences Hotel is located in Bukit Bintang area which features shopping places such as Pavilion Kuala Lumpur, Berjaya Times Square and Sungei Wang Plaza.

What are popular attractions near Pullman Kuala Lumpur City Centre Hotel and Residences Hotel?

Pullman Kuala Lumpur City Centre Hotel and Residences Hotel is located in Bukit Bintang area, which is famous for attractions such as Berjaya Time Square Theme Park, Bintang Walk and Museum of Illusions.

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See map

Explore the neighborhood

What people love about Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

  • 10

    Exceptional

    "Will definitely come back again"

    musa

    |

    July 1, 2022

  • 9.6

    Exceptional

    "It was a great stay."

    Thanravee

    |

    June 26, 2022

  • 10

    Exceptional
    Cleanliness

    "Clean and cosy hotel with good location just behind pavilion"

    W

    |

    June 26, 2022

Overall rating:

8.5

Excellent
13,601 reviews
Cleanliness
8.5
Facilities
8.3
Location
8.9
Read all reviews >
What travelers say they love:
Clean & complete with necessities.
JULIA from Malaysia
Family with young children
More about Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

More about Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

Pullman Kuala Lumpur City Centre Hotel and Residences Hotel is the perfect choice for travelers who want to take in the sights and sounds of Kuala Lumpur. Experience an urban escape in Kuala Lumpur with a stay at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel, with its exceptional location right in the city center. Did you know? Terminal Bersepadu Selatan is just 7.9 km away, giving guests convenient access to one of the city's urban transportation options.
Pullman Kuala Lumpur City Centre Hotel and Residences Hotel offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Kuala Lumpur.
If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with dry cleaning service provided on-site.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel guarantee a comfortable stay for all travelers. Some rooms are equipped with blackout curtains and air conditioning for your convenience. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms. The hotel also offers bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and bathrobes in some select rooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Recreational facilities at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel are designed for escape and relaxation. Finish your vacation days right by dropping in at the massage, hot tub, salon, steam room and spa. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing ping-pong table at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel. Have fun with your friends or family, or even meet new people at the games room and shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

Take some time to explore Kuala Lumpur during your stay at the hotel. Get a photograph of yourself in front of Menara Kuala Lumpur located 1.2 km away, a must-see for anyone visiting Kuala Lumpur.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Breakfast

421 mentions

Housekeeping

326 mentions

Swimming Pool

138 mentions

Internet

126 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • Hindi
  • Indonesian
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Game room
  • Garden
  • Hot tub
  • Massage
  • Spa
  • Steam room
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Hair salon
  • Ironing service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Available in all rooms

  • A/C
  • Blackout curtains
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Hair dryer
  • Iron and ironing board
  • Lock box in room
  • Mini bar
  • Phone
  • Refrigerator
  • Satellite/cable channels
  • Slippers
  • Toiletries
  • Wi-Fi
  • Wi-Fi [complimentary]
Food and dining
Restaurants on site

Living Space

  • Cuisine: International

Red

  • Cuisine: Cantonese

Enju

  • Cuisine: Japanese

Sedap Restaurant

  • Cuisine: International
  • Menu: Buffet, A-la-carte
Location
No. 4 Jalan Conlay, Bukit Bintang, Kuala Lumpur, Malaysia, 50450
Excellent
Location

8.9

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    18.1 km 40 min drive
  • Kuala Lumpur International Airport (KUL)
    45.4 km 53 min drive

Public transportation

  • SBK15 Muzium Negara
    270 m
  • Raja Chulan Monorail Station
    460 m 9 min walk

Hospital or clinic

  • Pro Heal Dental
    280 m

Shopping

  • Pavilion Kuala Lumpur
    170 m

Convenience store

  • 7 Eleven
    340 m 5 min drive

Cash withdrawal

  • ATM
    210 m 2 min walk
What's nearby

Popular landmarks

  • Pavilion Kuala Lumpur
    170 m
  • KLCC - Bukit Bintang Pedestrian Walkway
    420 m
  • Aquaria KLCC
    430 m
  • KLCC Park
    610 m
  • Jalan Alor
    670 m
  • Petronas Twin Towers
    910 m
  • Menara Kuala Lumpur
    1.2 km
  • Chinatown - Kuala Lumpur
    2.1 km
  • Central Market
    2.2 km
  • KL Bird Park
    3.1 km

Nearby landmarks

  • Seri Melayu
    90 m
  • Pavillion Mall
    140 m
  • Craft Complex (Kompleks Budaya Kraf)
    140 m
  • Fuze Club Kuala Lumpur
    160 m
  • Pavilion Kuala Lumpur
    170 m
  • Embassy of the Philippines
    190 m
  • Chulan Tower
    200 m
  • Bangkok Jazz
    240 m
  • Badan Warisan Malaysia
    250 m
  • Rumah Penghulu Abu Seman
    250 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details upon completing the booking.
  • The property provides shuttle service to nearby areas. Kindly contact the property for more details.
  • The Club lounge is currently accessible to all guest (12 years old and above) booking room categories of Club Room, Junior Suite, Executive Suite and Presidential Suite.
  • A supplement of MYR 30 per room per night is applicable to smoking rooms
  • A security deposit of MYR 200 per room per night is required upon check-in for charges or damages during the stay.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee320 MYR
  • Distance from city center0.2 Km
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)55 MYR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors29
  • Number of restaurants3
  • Number of rooms 607
  • Room voltage240
  • Year property opened2002
  • Most recent renovation2019
Property announcements

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Pullman Kuala Lumpur City Centre Hotel and Residences Hotel from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.5
Facilities8.3
Location8.9
Room comfort and quality8.2
Service8.4
Value for money8.1
High score for Kuala Lumpur
Rating
9+ Exceptional (1,740)
8-9 Excellent (1,235)
7-8 Very Good (1,394)
6-7 Good (524)
<6 Below Expectation (520)
Time of the year
Mar - May (1,293)
Jun - Aug (1,240)
Sep - Nov (1,194)
Dec - Feb (1,686)
All guests (8,035)
All room types
All languages

Show reviews that mention 

Showing 5,413 verified guest comments
12345
8.4
Excellent
Matasim from Brunei Darussalam
Family with teens
Stayed 3 nights in November 2018

Excellent”

Whether it is business or pleasure. Pullman Kuala Lumpur City Centre is conveniently located near the Central Business District and the prestigious Ampang Embassy Row, yet only a short stroll away from the majestic Petronas Twin Towers, Suria KLCC (Kuala Lumpur City Center) and the entertainment hub and shopping district, Bukit Bintang. As Kuala Lumpur's newest upscale Hotel & Residence, the Pullman is designed specially with today's discerning traveller in mind. Providing comfortable, contemporary accommodation and boasting unmatched standards of excellence, friendly and personalised service.

Reviewed November 16, 2018

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9.7
Exceptional
Jaymee from Philippines
Family with teens
Stayed 4 nights in January 2012

Great Hotel, Great Location!”

Luxurious Amenities, Great Location

My family and I stayed at the Prince Hotel for four nights. Upon checking in, we were initially given a room on a smoking floor. I went back to the front desk to request if we could be transferred to a non-smoking room, since my sister had asthma and even the smell of cigarette smoke will trigger her asthma. The front desk readily looked for another room of similar class, and there being none, proceeded to upgrade us to a non-smoking (higher-class) room! The room was spacious, clean and modern. The bed was perhaps the most comfortable bed I’ve slept in among all the hotels in the world I’ve stayed in. The bathroom was very spacious, with a separate bath tub from the shower area. They also provided Crabtree and Evelyn branded soap, bath gel and shampoo which were very luxurious. The hotel also had daily themed buffets and specials, from sushi to dimsum, all at reasonable prices. The one problem we had was with the hotel housekeeping, when we requested for a hairdryer and an extra blanket. It took them a long long time to respond to our request, and we had to call them three times to follow up. Aside from this slight hitch, everything else went smoothly. The front desk and concierge were very helpful. The hotel location is a big plus, being just a three minute walk to the Pavilion Mall and the general commercial areas in Bukit Bintang, making it very near shopping, sightseeing and eating areas. Next time I’m in Kuala Lumpur, I would definitely stay in this hotel again.

Reviewed January 19, 2012

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9.3
Exceptional
Russell from Australia
Couple
Stayed 2 nights in October 2012

panoramic views in great location”

clean, comfortable, huge rooms, excellent location and great views

the prince hotel has clean, comfortable and well maintained rooms. the room was huge with a curved window that presented panoramic views sweeping from the petronas towers out across the city. the staff were friendly, courteous, very efficient and very helpful with inquiries. the prince is in an excellent location about 100 m from a covered walkway. the walkway extends from the pavillion at one end of bukit bintang to the klcc and petronas towers. this is very useful when it rains! the excellent street of hawkers located just off bukit bintang is also readily walked to from the prince hotel. the room was well appointed and included a couple of useful extras such as ironing board and iron. we will definitely return to the prince hotel on our next visit to kuala lumpur

Reviewed October 17, 2012

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9.2
Exceptional
Jamila from Singapore
Couple
Stayed 2 nights in May 2016

Kudos to great staff!”

A special compliment to Kimie who attended to us at the Reception. After finding out that I made the reservation as a surprise birthday gift for my husband, he arranged a complimentary cake to be sent up to us, how nice! He also suggested that we upgrade our room so as to enjoy the Executive Lounge and many other perks such as late check out, complimentary laundry service, and it was totally worth every cent! We pretty much had our breakfast, lunch and dinner included in the upgrade. A special mention to the staff at the Executive Lounge like Edward, Koa and the rest who attended and anticipated to our every need. Thanks again Pullman Kuala Lumpur City Centre!

Reviewed June 02, 2016

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9.3
Exceptional
Che from Malaysia
Couple
Stayed 1 night in July 2012

great location and centre of kuala lumpur”

very comfortable

standing tall in the city centre of kuala lumpur it provides spacious residences with access to a fitness centre and outdoor pool. providing free parking, it has 6 dining options. decorated with classic light wood furnishings, some rooms feature views of the petronas towers and flat-screen tvs. guests can enjoy the comfort of carpeted floors, a sofa and tea/coffee making amenities. prince hotel kuala lumpur is within a 5-minute walk from pavilion shopping mall and other shopping and entertainment options

Reviewed October 14, 2012

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10.0
Exceptional
MOHAMED from Singapore
Couple
Stayed 1 night in February 2014

Best location for shopping & dining”

Superb customer service, location centralized within the city area, security for vehicles

I would like to express my gratitude and can't thank enough to the staff of PRINCE HOTEL & RESIDENCE KUALA LUMPUR for the hospitality received. From the valet staff to the reception staff, superb professionalism and service with a smile. I appreciate allocating a parking lot for my bike in front of your hotel. With the beautiful skyline of KL city and the Petronas Twin Towers to the variety spread breakfast. I enjoyed every moment of my stay and would definitely recommend PRINCE HOTEL to my friends and relative whenever they were to drop by KUALA LUMPUR.

Reviewed February 10, 2014

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10.0
Exceptional
Nadia
Couple
Deluxe Room 1 King Bed
Stayed 2 nights in March 2019

The Best Stay on Our Wedding Night”

Husband and I were glad that we chose Pullman KLCC as venue for our wedding reception, and the Executive Suite was fabulous. The interior, room amenities, the shower and bath tub, we got a view of the KL Tower right from our gigantic glass window, everything meets the criteria of a reputable hotel. We were impressed by the hotel deco and thoughtful touch throughout the entire hotel too. Breakfast selection was great and tasteful, and kudos to the chefs and staffs at Sedap Restaurant; they were all so friendly, professional, and attentive - it was an outstanding service with food so sedap (tasty)! They presented Malaysian delicacies at its best, perfect for foreign travelers to try. All in all, we will come back to stay/ leisure at the hotel, and will look forward to dine at the Sedap Restaurant again. ** Tips Hotel is located right in the heart of Kuala Lumpur but at the area where it is not too crowded or noisy. Walking distant to Pavillion and KLCC.

Reviewed November 26, 2019

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9.0
Exceptional
Oleksii from Ukraine
Couple
Stayed 2 nights in January 2010

very good”

good service, very clean and tidy.
None

The Prince Hotel is conveniently located just steps from Bukit Bintang, and just across a new shopping mall (Pavillion). The room is a bit small compare to others; however, the bathroom is nicely decorated and the strong shower pressure is really refreshing. The elevator is a bit slow, and a bit far from the mono-rail. I will definitely stay at this hotel when returning to Kuala Lumpur. The price is also quite reasonable.

Reviewed January 13, 2010

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9.6
Exceptional
Najihah from Singapore
Family with young children
Stayed 2 nights in April 2016

Excellent location and Service”

This is the 2nd time I'm staying at Pullman City Centre. 1st time for a business trip and 2nd for short holiday with families. Had booked 4 rooms during this stay and had arrived early at about 11am for check-in. Mr. Edwinson the front desk that is serving us was really helpful in finding us available rooms for early check-in. Not only that, he also took the effort to ensure all of us are located in the same floor close to each other. Room is general ok for superior, not that big and not that small. However, room is quite old with old furnishing. But then again, we were only in the rooms at night to sleep. Most of the time we are out and about. Reason for choosing Pullman is for its location just opposite Pavillion Shopping Mall. To get to Pavillion, we have to walk by the side of the main road and to the connecting bridge located near the Novotel hotel. As we are with kids and strollers, this could be one of the setback, and especially during raining days. Would be good if the main road infront of the hotel have a traffic junction direct to Pavillion. Staffs are generally all polite, nice and very customer service oriented. Kudos to them. Housekeeping is very prompt in delivering items. Breakfast spread is not that much though. Maybe because I've stayed in Marriot before. But quite lacking in Asian food. Their main dish is more towards Western liking. I must say the only main dish for Asian food is Nasi lemak. Overall, me and my family had enjoyed our stay. Given the location and value, we will stay there again.

Reviewed May 03, 2016

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10.0
Exceptional
Roy from Australia
Business traveler
Stayed 1 night in December 2013

Pleasant and comfortable”

Cleanliness, big size bedroom, location

My stay at prince hotel kuala lumpur was a pleasant stay. the room is very big and clean. The hotel is relatively new and all furniture is still new. the bathroom is big and clean. The location is superb. it is in the centre of bukit bintang and within walking distant to the KLCC. the staff is friendly and fast. The breakfast options are tremendous

Reviewed December 23, 2013

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9.3
Exceptional
Andrew from Australia
Business traveler
Stayed 2 nights in January 2015

Great Hotel and Staff ”

Gym, room and pool cafe

By far the best hotel to stay at in all my visits to Kuala Lumpur. Reasonable pricing. Ideal location. Clean and modern facilities and fixtures. Great atmosphere. Friendly hotel staff and valet. Just cross the bridge to get to Pavilion and Bukit Bintang at your doorstep. Very secure. Good value for money, definitely.

Reviewed January 25, 2015

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10.0
Exceptional
Shahdani from Brunei Darussalam
Family with teens
Stayed 2 nights in November 2013

The best place accommodation in KL by far”

Location, Value for money and Friendly Staff

By far the best hotel to stay at in all my visits to Kuala Lumpur. Reasonable pricing. Ideal location. Clean and modern facilities and fixtures. Great atmosphere. Friendly hotel staff and valet. Just cross the bridge to get to Pavilion and Bukit Bintang at your doorstep. Very secure. Good value for money, definitely.

Reviewed December 10, 2013

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8.7
Excellent
David from Philippines
Family with teens
Stayed 2 nights in April 2014

More Than Your Castle”

Service, Location, Dining

People say "An English man's home is his castle." Entitled to the privacy of your own home, you feel like the king of your own little kingdom. But at Prince Hotel, you'd feel like royalty even outside the walls of your own room. Like any hotel, you may enjoy the comforts of royal-sized beds and crown yourself king. But Prince Hotel ensures that you get the full works of royal treatment. Being a Japanese brand, every memeber of the staff has been trained to offer you anexcellent customer experience. They address your every concern and query with a smile that would launch a thousand ships and a warmth that reminds you of home. Roman emperors may find the variety of the hotel's buffet a little disappointing but the diversity of the menu of the hotel's restaurants are more than sufficient to satisfy the discerning palate and the gargantuan appetite. But Prince Hotel offers more than just a castle for your feasting. Rulers of differing interests each have something to anticipate during their stay at Prince Hotel. Nordic earls will relish the conquest of "climbing" the Petronas Twin Towers, no more than a 20-minute walk from the Hotel. On their way back, they may "raid" the local restaurant that has served the public for several generations. Victorian monarchs will enjoy the vast selection of clothing available at the Pavillion, just across the hotel. Food there also hails from cultures around the world. Those who would not mind adding weight to their luggage may find themselves overloading their plane with exquisite finds from the popular night market. On the other hand, one may prefer buying culturally-rich souvenirs from the Craft Complex nearby. Regardless of your interest in Kuala Lumpur, your stay at Prince Hotel is guaranteed to leave you with a royal and remarkable experience.

Reviewed May 03, 2014

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10.0
Exceptional
Mary from Philippines
Family with young children
Stayed 3 nights in February 2011

I soo love the hotel and the service is fantastic!”

The room and the staff

i highly recommend prince hotel and residences at kl because of a spacious room and the service of the hotel staff is awesome. the buffet served for breakfast is delicious and i like the variety of it! staff are very friendly and they can speak english too! my kl was a breeze because they give me also tips how much and far the places that i would love to visit! my son enjoyed the nice bathroom and bath tub! i highly recommend agoda for their discounts and prince hotel at kuala lumpur!

Reviewed March 03, 2011

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8.7
Excellent
Patricia from Singapore
Group
Stayed 3 nights in September 2013

Great room, great location!”

situated across shopping malls, apartment was big and clean, staff were attentive and portrayed excellent work ethics

We stayed at the Prince Hotel & Residences as we had a relative's wedding in the same hotel. The hotel was located centrally and within walking distance to key shopping malls like Pavilion KL, Farenheit88 and KLCC. It is also about a 15-20mins walk to the Bukit Bintang shopping belt. I totally enjoyed the spacious apartment and it had ample room for the extended family to gather without feeling restricted by space. The staff at the hotel were attentive and quick to respond to our enquiries. Upon checkout, I had left behind a shopping bag and only realised it after I arrived home. Thankfully, the housekeeping team found it in the hotel room and were quick to advice on affordable courier services to ensure that I had my items back. If I were to visit KL again, Prince Hotel & Residences will definitely be my first choice hotel!

Reviewed September 25, 2013

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10.0
Exceptional
Mohamed from Singapore
Business traveler
1-Bedroom Apartment with King Bed
Stayed 6 nights in January 2018

Was totally awesome”

I had no regrets staying this hotel, in many hotel in Kuala Lumpur so far this is the best I had the staffs never miss any smile when u meet them n the room was so spacious n big I had a wonderful stay over there. As for the breakfast was totally excellent a lot of foods to decide, as for shopping u wil never be bored as pavilion just opposite to ur hotel by walking 5mins n KLCC just walk in 15mins using overhead pass. Cheers to every single staff in Pullman hotel u r the best of the best

Reviewed January 15, 2018

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Thank you Mohamed, for letting us know that your stay was totally awesome! We are thrilled to read your motivational comments and we will cheers with our staff to celebrate that we are "the best of the best". We look forward to your return to Pullman when you are travelling back to KL in the future. Kind regards, Martine Vera Strous Guest Experience Manager

Responded January 16, 2018
Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
8.0
Excellent
Athula from Australia
Couple
Stayed 3 nights in June 2017

Good Location Good value for Money”

We are very happy with our stay at Pullman Kuala Lumpur City Centre Hotel . We will stay here again. It is in a central location if you are planning to do shopping. Friendly staff. Hotel is clean. There is a big mall (Pavilion Shopping Mall) in the opposite side of the road with with a wide range of restaurants. Rooms are clean and size is good. Thus we found it is a good value for money.

Reviewed July 22, 2017

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9.3
Exceptional
Andrew from Australia
Couple
Stayed 4 nights in March 2010

Perfection at Prince”

Great location, friendly staff, modern and clean, great view!
Maintenance was taking place around pool area.

Stayed at the Prince Hotel for 4 nights and were very impressed! The hotel is new, modern and very clean. Rooms were an excellent size with comfy bed (very important!) and floor to ceiling windows with views across the city to the twin towers. Decor is simple and neutral, although the wall art left a lot to be desired! Mini bar and all usual services were available, albeit a bit expensive. The staff were friendly and helpful. We didn't eat at any of the downstairs restaurants, although they looked very nice. We ate once at the pool bar and the food was great. The pool area on the 10th floor has a nice spa and great views over the city. Great location within walking distance to the Bukit Bintang shopping area or the twin towers. The Prince Hotel definately earns its 5 star rating and we would definately stay here again.

Reviewed April 04, 2010

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9.0
Exceptional
Azlina from Singapore
Couple
Stayed 2 nights in May 2012

Great location and good service”

great location (abt 5 mins walk to pavilion, 15 mins walk to klcc via walkway), wide spread for breakfast

as the main purpose of the trip was to indulge in great food offered at klcc, pavilion and the nearby areas, prince hotel was the most ideal hotel for us. service by frontdesk staff and concierge was great. we chose a room with the klcc view that provided us with a view of the petronas twin towers. while the room decor was average or moderately decorated, the room itself was still nice; it was also very clean and ample sized. the king bed and pillows were comfy. breakfast was splendid with a wide range of food to choose from. as for the location, pavilion is just about 5 mins away. one can also easily walk over klcc via the the fully-covered, air-conditioned klcc-bukit bintang walkway that starts about 4 mins away from the hotel, where the linkway to pavilion is. 10 mins to aquaria klcc and 15 mins to suria klcc via this route. (a shorter route to klcc from the hotel - by crossing the roads at jalan kia peng [pedestrian crossing avai.] and jalan pinang [no pedestrian crossing, so dash across when there is no traffic].) if you need a cab from the hotel but not willing to pay a fixed amount for a certain destination, you can inform the staff to assist to hail a "normal" metered taxi. this would most likely be the red and white ones. so far i have not encountered an errant driver but if you don't want to risk it, the hotel staff can get you a "more recommended" one.

Reviewed June 05, 2012

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10.0
Exceptional
Jennifer from Philippines
Family with teens
Stayed 3 nights in October 2013

Great place to stay in KL”

location, staff, comfort

We loved our stay in the hotel! the location is really a walking distance to most sights in the city; it's right across Pavilion Mall which starts the Jalan Bukit Bintang shopping district, about 10 mins walk to Imbi where you can find all sorts of Chocolate Outlets like Beryl's and Chocolate Gallery, and about 15 mins walk to Petronas Towers! The hotel is about 400m from the nearest monorail station (Raja Chulan) which could take you to KL Sentral and to other tourist sights nearby like Batu Caves (from the hotel, you'd be spending only RM6 per person roundtrip to see Batu Caves) The staff were very friendly and the rooms were very comfortable! The only downside we could think of is the WIFI charges which we think is too expensive for RM50 per day (LAN internet is free in-room) but WIFI is free on common areas like the lobby or the 10th floor (but we were having a hard time trying to connect to it) Overall, the experience was great and we'll definitely stay here when we come back to KL :)

Reviewed November 02, 2013

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