Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
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8.8
Excellent

"Staffs were very friendly and helpful."

NORLEILA

|

May 4, 2018

Executive Suite King - Room plan Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
Executive Suite King - Room plan
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Lobby Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
Lobby
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Interior view Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
Interior view
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Interior view Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
Interior view
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See map Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
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Excellent
Location
8.8
See all 6 photos Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
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What guests are saying:
Top Hotel
Christophe from Switzerland
Solo traveler
Hotel staff are warm n friendly. Service rendered is genuine. Location is the best in KL if you love shopping n dining!
RITAR from Singapore
Solo traveler
Enjoyed my stay for the past 3 days. Will return if I were to visit KL again.
Tian from Singapore
Business traveler
Friendly staff, nice cleanrooms with bathtub, delicious breakfast, massage services on-site and environmentally conscience.
Karen from United States
Couple
Stayed for a night, bed was comfy, food was tasty, service was good and location was great. Hard to complain.
Daniel from Australia
Couple
Had a great and enjoyable stay at Pullman KL. Breakfast was normal spread, could have been better. Rooms aren't marked with qibla directions. It will be tremendous if rooms are equipped with washing machine. Otherwise this hotel deserves a thumbs up for everything else.
Mohamed from Singapore
Family with young children
The room is clean and spacious. Staff was friendly and helpful. Just one suggestion, preferably to have a mini ramp from the lift area to the parking area, easy access to for luggages with wheels.
Khairunnisa from Malaysia
Solo traveler

Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

Excellent location
- Inside city center
- What's nearby?
Excellent
From 5637 reviewsSee what guests said
8.2
/
10
Excellent cleanliness
8.3
Recommended by 87% of guests
Value for money7.9
Distance to city center0.2 Km
Location rating8.8
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport18.7 km
  • 460 meters to public transportation

  • Airport transfer

  • Located in heart of Kuala Lumpur

  • Free Wi-Fi in all rooms!

Room choices
8.2
Excellent
Room comfort & quality
This property is in high demand!Booked 24 times since yesterday | 38 travelers are looking at this property right now
2 Bedroom Apartment
2 Bedroom Apartment
...
  • Room size: 107 m²/1152 ft²
  • Separate shower/bathtub
  • 2 single beds and 1 king be...
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Executive Club Room with 2 Single Beds
Executive Club Room with 2 Single Beds
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 2 single beds
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Superior Room 1 King Bed
Superior Room 1 King Bed
...
  • Room size: 35 m²/377 ft²
  • Separate shower/bathtub
  • 1 king bed
Enter dates to see prices
1-Bedroom Apartment with King Bed
1-Bedroom Apartment with King Bed
...
  • Room size: 59 m²/635 ft²
  • Shower and bathtub
  • 1 king bed
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Executive Club King
Executive Club King
...
  • Room size: 35 m²/377 ft²
  • Separate shower/bathtub
  • 1 king bed
Enter dates to see prices
Deluxe Room 2 Single Beds
Deluxe Room 2 Single Beds
...
  • Room size: 35 m²/377 ft²
  • Shower and bathtub
  • 2 single beds
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Executive Suite King
Executive Suite King
...
  • Room size: 25 m²/269 ft²
  • Separate shower/bathtub
  • 1 king bed
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Superior Room 2 single Beds
Superior Room 2 single Beds
...
  • Room size: 35 m²/377 ft²
  • Separate shower/bathtub
  • 2 single beds
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Deluxe Room 1 King Bed
Deluxe Room 1 King Bed
...
  • Room size: 35 m²/377 ft²
  • Shower and bathtub
  • 1 king bed
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Two-Bedroom Apartment (3 Adults)
Two-Bedroom Apartment (3 Adults)
...
  • Room size: 97 m²/1044 ft²
  • Shower and bathtub
  • 1 super king bed
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Have a question for Pullman Kuala Lumpur City Centre Hotel and Residences Hotel?

What people love about the property

  • 9.2
    Exceptional

    "Very convenient. cozy room"

    Anuar

    |

    April 8, 2018

  • 9.2
    Exceptional

    "A great stay with family and for young kids to run around."

    Norasiken

    |

    April 2, 2018

  • 9.6
    Exceptional

    "We really enjoy the stay !"

    Syed A.

    |

    March 15, 2018

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More about Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

More about Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

10.0
Exceptional

"Nice view, comfortable stay, delicious buffet in KL City Cen..."

Adisty A.

|

April 13, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Tony Roma's
190 m American, Barbecue, European
Jake's Charbroil Steaks
290 m American, Barbecue, European
Fish & Co. (pavilion Kl)
350 m American, Halal, Seafood
Asian cuisine
Asian cuisine
Warisan Cafe
20 m Asian, Chinese, Indian
Hokkaido Ramen Santouka
140 m Asian, Japanese, Soups
Celadon
170 m Asian, Thai
Chinese cuisine
Chinese cuisine
Silk Road
180 m Chinese
Royal China Restautant
280 m Chinese
Vegetarian Corner
490 m Chinese, Vegan

What they offer

8.4
Excellent

"This was a deluxe room, very nice and good view of towers."

ross

|

April 14, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (5637)Booking.com Reviews (2536)
8.2
/
10
Cleanliness8.3
Facilities8.0
Location8.8
Room comfort and quality8.2
Service8.2
Value for money7.9
Provided by verified guests of Agoda
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All guests (5637)
All room types
Showing 4651 verified guest comments
12345
10.0
Exceptional
Rizli from Sri Lanka
Business traveler
1-Bedroom Apartment with King Bed
Stayed 3 nights in November 2018
Nice place n feel like home”
Nice place and very nice service. Very near to all malls in BB. Nice breakfast with a good spread. Always prefer the appartment as the service is v.good. breakfast is good as long as the handsome tall supervisor who is always very helpful to assist you in all ways.
Reviewed December 01, 2018
9.6
Exceptional
Haryati from Malaysia
Family with young children
2 Bedroom Apartment
Stayed 2 nights in November 2018
Dissapointed with the breakfast service”
We stayed for 2 days. The room was spacious, clean and satisfied with the location as the hotel just around shopping centre (Pavillion Mall). However, I bit dissapointed with their breakfast services. Upon check-in, I've been inform by the staff that we can get 10% off if we reserve breakfast one day before. Later, around 11pm I went to the lobby and booked for the breakfast for tomorrow morning. The staff at the counter said she already reserved our breakfast with 10% and during breakfast we just come and tell our room number . The payment can be made upon checkout. However, when my parents went for breakfast, they charged them without 10% and need to pay the full price for the breakfast as they didnt get any record from the system. How come 5 star hotel be like this? Internal system cannot check the record item? I hope management can look into it and hopefully this wont happen again to other guests.
Reviewed November 29, 2018
8.8
Excellent
Alexander from United Kingdom
Couple
1-Bedroom Apartment with King Bed
Stayed 2 nights in August 2018
Weekend break”
The hotel apartment was very clean and modern, the location for the mall and the Petronas Towers was excellent, enjoyable break.
Reviewed December 10, 2018
8.8
Excellent
Surita from Malaysia
Group
2 Bedroom Apartment
Stayed 1 night in November 2018
Great Stay”
My friends and I enjoyed our stay at the 2 bedroom apartment. We were given free breakfast when we checked in and we truly appreciate it. The rooms are nice and clean. However, more lights needed in the master bedroom and also along the corridor of the rooms and the waiting area at the lift. Breakfast was good too, had variety.
Reviewed November 26, 2018
9.6
Exceptional
Jacqueline from United Kingdom
Family with teens
Two-Bedroom Apartment (4 Adults)
Stayed 3 nights in November 2018
Excellent Stay!”
Booked a 2 bedroom apartment, the apartment was huge a very clean. Good breakfast, lots of variety, great location short walking distance to the Pavillion Mall. Check in and check out was pleasant and swift. Will stay again!
Reviewed November 23, 2018
8.4
Excellent
Chen from Brunei Darussalam
Couple
Superior Room 1 King Bed
Stayed 3 nights in November 2018
good hotel”
really good hotel with very good location. the rooms are great! extremely strong water for the shower and has the best aircon i have ever tried. extremely chilling. the bed is also very comfortable unfortunately the pillow is on the soft side so i have to use both pillows to support. did not try the facilities and food there so won't comment. the room is slightly dusty at the glass area or the housekeeping did not wipe it. overall it is a good hotel with superb location. will definitely be back
Reviewed November 20, 2018
8.0
Excellent
DARWIS from Indonesia
Business traveler
Superior Room 1 King Bed
Stayed 1 night in November 2018
Nice location and breakfast varieties”
Pullman was a nice hotel, located not far or within walks to Paviliun KL. Breakfast served was nice and a lot of varieties. Luv it
Reviewed December 08, 2018
10.0
Exceptional
Noor from Malaysia
Family with young children
Deluxe Room 1 King Bed
Stayed 1 night in August 2018
very good”
a clean and new hotel
Reviewed December 06, 2018
10.0
Exceptional
Mohamad from Singapore
Family with teens
1-Bedroom Apartment with King Bed
Stayed 2 nights in August 2018
Check out ”
would be better if there's a queue stand at the lobby counter or station someone to guide as most guest never queue
Reviewed December 05, 2018
8.8
Excellent
Muhammad from Singapore
Couple
Superior Room 1 King Bed
Stayed 3 nights in September 2018
Good location, but...”
Hotel is located in a good location, with the Pavillion shopping mall just across the road. However, it's a busy main road, and you have to walk a considerable distance to get across, probably about 7 mins walk. The adjacent Banyan hotel has a connecting bridge to Pavillion mall, to the envy of many staying at Pullman. While the lobby is newly furnished, the room interior is a bit dated, so one has to managed his expectation.
Reviewed October 30, 2018
Dear Muhammad, Thank you for taking the time to tell us about your stay at Pullman KLCC; your feedback is very important for us to better understand our customers. I am happy to read of your overall stay experience with us and you will be pleased to know that we are nearing the final phase of renovating all our rooms and residences, which will be completed by February 2019. This is to ensure that all of our guests are provided with modern and exceptional quality rooms, that is in line with the high standards of Pullman Hotels. You may consider to stay in one of these newly renovated on your return. Do continue to stay with us again, it would be our pleasure to welcome you back. Sincerely, Jaber Salehi Rooms Division Manager
Responded November 01, 2018
Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
8.4
Excellent
Mohamed from Singapore
Family with young children
2 Bedroom Apartment
Stayed 1 night in September 2018
Great location with friendly staffs”
Had a great and enjoyable stay at Pullman KL. Breakfast was normal spread, could have been better. Rooms aren't marked with qibla directions. It will be tremendous if rooms are equipped with washing machine. Otherwise this hotel deserves a thumbs up for everything else.
Reviewed October 02, 2018
Dear Mohamed, We very much appreciate your rating on your stay at Pullman KLCC. It is always a pleasure to receive positive feedback. We have taken note on the points you have brought up, and we are taking steps to address them. We hope to have you with us again soon. Sincerely, Jaber Salehi Rooms Division Manager
Responded November 01, 2018
Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
9.2
Exceptional
ROZIYANA from Malaysia
Couple
Superior Room 1 King Bed
Stayed 1 night in September 2018
NEWLY RENOVATED”
This building hotel just finished it major renovation. When we reach our room floor, we can smell the carpet glue (very hard). Next day, after breakfast, contractor start doing drilling work. Breakfast is great, should eat Nasi Lemak
Reviewed September 26, 2018
10.0
Exceptional
Zaheera from Malaysia
Business traveler
Superior Room 2 single Beds
Stayed 2 nights in September 2018
Exceptional”
The hotel is awesome, near to Pavillion and Packson Elite which you can shopping, watching movies (GSC Cinema) and various food selection to dine. In fact, staff is friendly, the room is clean, the bed is marvellous and the food at sedap restaurant really really sedap (sedap in English...delicious). Enjoy staying at Pullman. Thank you so much.
Reviewed September 25, 2018
8.4
Excellent
Derrick from Malaysia
Couple
Superior Room 1 King Bed
Stayed 1 night in September 2018
Good location, nice room but check in slow”
As mentioned on the title, the location is good as it is located at the heart of Bukit Bintang and best of all next to Pavilion Shopping Mall. However the check in process was slow upon arrival as the staff seems to be busy serving others while trying to check us in, but anyhow we were offered free cookies and free upgrade to deluxe room which is awesome. The room is really nice and very clean, so comfortable and I didn’t feel like leaving the room at all. Staffs are friendly and other in-room service was good.
Reviewed September 23, 2018
9.6
Exceptional
Rizli from Sri Lanka
Business traveler
1-Bedroom Apartment with King Bed
Stayed 1 night in September 2018
Its a nice place with all the facilities ”
This is my 7th time in pullman. Very nice place with a very friendly staff specially hazeil the tall hansome guy at the breakfast lounge for the appartments. Very helpful n hard working. Its a convenient place for shopping and meetings.
Reviewed September 14, 2018
9.2
Exceptional
Chee from Malaysia
Couple
1-Bedroom Apartment with King Bed
Stayed 1 night in November 2018
ideal location with huge room”
I was allowed to checked in earlier( plus point), however, the check in staff informed me my booking don't have breakfast ( obviously my booking with agoda was complimentary of 2 breakfast). A bit upset with the frontdesk staff that didn't check properly about the breakfast, and ask to send an agoda email to their customer service( what a troublesome thing). Luckily room was big and in good condition. It is just opposite the pavilion shopping mall, very convenient!! Will come back if visiting KL again.
Reviewed November 22, 2018
8.4
Excellent
Matasim from Brunei Darussalam
Family with teens
Superior Room 2 single Beds
Stayed 3 nights in November 2018
Excellent”
Whether it is business or pleasure. Pullman Kuala Lumpur City Centre is conveniently located near the Central Business District and the prestigious Ampang Embassy Row, yet only a short stroll away from the majestic Petronas Twin Towers, Suria KLCC (Kuala Lumpur City Center) and the entertainment hub and shopping district, Bukit Bintang. As Kuala Lumpur's newest upscale Hotel & Residence, the Pullman is designed specially with today's discerning traveller in mind. Providing comfortable, contemporary accommodation and boasting unmatched standards of excellence, friendly and personalised service.
Reviewed November 16, 2018
9.6
Exceptional
Yang from Singapore
Group
Two-Bedroom Apartment (4 Adults)
Stayed 2 nights in September 2018
good”
no link bridge to mall.. and you cant use banyan tree link bridge. have a walk a bit to get to overhead bridge. other than this, everything is fine... living room is spacious
Reviewed December 04, 2018
8.4
Excellent
Steven from Singapore
Couple
Superior Room 1 King Bed
Stayed 2 nights in July 2018
SLek”
Chose the hotel as it is a Pullman and for its suitable location. The let down is the breakfast buffet service : ran out of nice for the nasi lemak (kudos to the staff who rushed out some rice, but the rice was a tad under-cooked), replenishnent was slow for the cheese section.
Reviewed September 10, 2018
8.8
Excellent
Van from Germany
Couple
1-Bedroom Apartment with King Bed
Stayed 1 night in August 2018
Great location ”
We habe upgraded to executive lounge, it is gorgeous with the atmosphere and hospitality. Staff at the lobby are a bit inexperienced after customers needs, there are a lot of issues regarding wifi usage, room cards activation and payment....
Reviewed September 04, 2018
12345
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  • Excellent location
  • Pavilion Kuala Lumpur
  • Raja Chulan Monorail Station is within 0.46 km