Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
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Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

No. 4 Jalan Conlay, Bukit Bintang, Kuala Lumpur, Malaysia, 50450
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Executive Suite King - Room plan Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
Executive Suite King - Room plan
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    Pullman Kuala Lumpur City Centre Hotel and Residences Hotel Reviews

    8.2
    Excellent
    /10
    (6016 reviews)See what guests said
    8.8
    Excellent

    "It is convenient walk surrounding for meal and shopping."

    Kok L.

    -

    January 11, 2019

    8.4
    Excellent cleanliness
    Recommended by 93% of guests

    Things you’ll love about Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

    Things you'll love

    • 510 meters to public transportation

    • Airport transfer

    • Located in heart of Kuala Lumpur

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.8
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Pavilion Kuala Lumpur200 m
  • Aquaria KLCC390 m
  • Kuala Lumpur City Centre (KLCC)730 m
  • Suria KLCC830 m
  • Petronas Twin Towers950 m
  • Petaling Street1.94 km
  • Sri Maha Mariamman Temple2.16 km
  • Thean Hou Temple4.33 km
  • Mid Valley Mega Mall5.43 km
  • Batu Caves10.72 km
  • Don't miss out!

    7 travelers have booked today.

    Value for money8.0
    Distance to city center0.2 Km
    Location rating8.8
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport18.0 km

    Rooms available at Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

    8.2
    Excellent
    Room comfort & quality
    Executive Club Room with 2 Single Beds
    Executive Club Room with 2 Single Beds
    ...
    • Room size: 35 m²/377 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    2 Bedroom Apartment
    2 Bedroom Apartment
    ...
    • Room size: 107 m²/1152 ft²
    • Separate shower/bathtub
    • 2 single beds and 1 king b...
    Enter dates to see prices
    1-Bedroom Apartment with King Bed
    1-Bedroom Apartment with King Bed
    ...
    • Room size: 59 m²/635 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Executive Club King
    Executive Club King
    ...
    • Room size: 35 m²/377 ft²
    • Separate shower/bathtub
    • 1 king bed
    Enter dates to see prices
    Deluxe Room 2 Single Beds
    Deluxe Room 2 Single Beds
    ...
    • Room size: 35 m²/377 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Executive Suite King
    Executive Suite King
    ...
    • Room size: 25 m²/269 ft²
    • Separate shower/bathtub
    • 1 king bed
    Enter dates to see prices
    Premium Deluxe Twin Room
    Premium Deluxe Twin Room
    ...
    • Room size: 35 m²/377 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Deluxe Room 1 King Bed
    Deluxe Room 1 King Bed
    ...
    • Room size: 35 m²/377 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Two-Bedroom Apartment
    Two-Bedroom Apartment
    ...
    • Room size: 97 m²/1044 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Grand Deluxe Room
    Grand Deluxe Room
    ...
    • Room size: 25 m²/269 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Have a question for Pullman Kuala Lumpur City Centre Hotel and Residences Hotel?

    What people love about Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

    • 10.0
      Exceptional

      "it was a pleasant stay."

      Setiardi

      |

      December 24, 2018

    • 9.2
      Exceptional

      "Good service and environment"

      kedvadee

      |

      December 31, 2018

    • 9.6
      Exceptional

      "Living room is spacious"

      Yang

      |

      December 4, 2018

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    More about Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

    More about Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

    6.4
    Good

    "Pros: Good location"

    manlin

    |

    January 10, 2019

    An overview

    Show less

    What they offer

    8.0
    Very good

    "Breakfast buffet was good."

    Arzhealza

    |

    January 3, 2019

    Read more reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Tony Roma's
    190 m American, Barbecue, European
    Jake's Charbroil Steaks
    290 m American, Barbecue, European
    Fish & Co. (pavilion Kl)
    350 m American, Halal, Seafood
    Asian cuisine
    Asian cuisine
    Warisan Cafe
    20 m Asian, Chinese, Indian
    Hokkaido Ramen Santouka
    140 m Asian, Japanese, Soups
    Celadon
    170 m Asian, Thai
    Chinese cuisine
    Chinese cuisine
    Silk Road
    180 m Chinese
    Royal China Restautant
    280 m Chinese
    Vegetarian Corner
    490 m Chinese, Vegan

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Pullman Kuala Lumpur City Centre Hotel and Residences Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (6016)Booking.com Reviews (2832)
    8.2
    /
    10
    Cleanliness8.4
    Facilities8.1
    Location8.8
    Room comfort and quality8.2
    Service8.2
    Value for money8.0
    All languages
    All guests (6016)
    All room types

    Show reviews that mention 

    Showing 4750 verified guest comments
    12345
    10.0
    Exceptional
    ASRORIE from Malaysia
    Solo traveler
    Deluxe Room 2 Single Beds
    Stayed 1 night in May 2019

    Exceptional”

    Easy excess from or to Pavilion thru connecting pedestrian bridge at Banyan Tree . Pleasant stay.

    Reviewed May 20, 2019
    8.4
    Excellent
    brian from United States
    Couple
    1-Bedroom Apartment with King Bed
    Stayed 4 nights in April 2019

    Good value”

    Services apt are big, lots of closet space,, renovated but still show age a little in times, cabinets, stove etc.. Good facilities and location, across street from pavilion mall, 15 min walk to petronas towers, and 15 min walk to Prince court hospital

    Reviewed April 16, 2019
    8.0
    Excellent
    TOMOKO from Japan
    Solo traveler
    Deluxe Room 1 King Bed
    Stayed 1 night in March 2019

    not convinience access”

    it's great stay and staff is very nice. this hotel is located in city center and near pavilion but there aren't bridge near hotel. so I have to across big road or walk a little bit for reach bridge to go to pavilion.

    Reviewed April 09, 2019
    10.0
    Exceptional
    Dayang from Malaysia
    Family with young children
    2 Bedroom Apartment
    Stayed 2 nights in April 2019

    Exceptional”

    The hotel itself is superb. Unfortunately, agoda needs to update their room information in their system. Initially, i chose the hotel (based on agoda booking details) because of the bunk bed room they offered. I chose 2 bedroom apartment though there are only 3 of us for the sake of my kids’ preference. Once checked in, i have been told by the most helpful staff of Pullman, Mr Hasbullah, the room with bunk bed is only for suite room which has been occupied. The children are really frustrated. Luckily my sister brought over her children to our apartment and occupied the children with their own activities. Overall, the service of the hotel is excellence except for the ‘rude’ phone operator...

    Reviewed April 09, 2019
    10.0
    Exceptional
    Poh from Malaysia
    Family with teens
    Deluxe Room 2 Single Beds
    Stayed 1 night in March 2019

    Excellent Service & Nice Room”

    The reception service is improved much more than previous stay. The room service is excellent and achieve my requirement in a quick time. The room is very clean and say again, the shower facilities is amazing! I will continue to stay in this hotel as I am travel to KL frequently.

    Reviewed March 25, 2019
    8.0
    Excellent
    Nurazlin from Singapore
    Family with young children
    Stayed 3 nights in March 2019

    I love my stay at Pullman KL”

    I travelled with my family, a group of 8 adults and 1 young kid. I booked Pullman for the 4d3n stay in KL. Pullman is conveniently located near Pavillion, a walking distance to KLCC. The rooms are clean and bathroom is nice too! I like the huge and comfy bed. I will definitely stay here again. Staff are friendly and helpful too.

    Reviewed March 14, 2019
    10.0
    Exceptional
    ANGELINA from Malaysia
    Couple
    Deluxe Room 1 King Bed
    Stayed 1 night in March 2019

    Wedding Reception”

    Thanks PULLMAN KLCC for the wonderful bridal suite and reception arrangement. Especially to Pooi Jin for the whole event arrangement for the past 3 months, Ridzuan, Logesh, Zara and team during the reception. Overall my stay at Pullman KLCC was excellent.

    Reviewed March 10, 2019
    10.0
    Exceptional
    Anonymous
    Couple
    Deluxe Room 2 Single Beds
    Stayed 2 nights in April 2019

    Exceptional”

    Staffs were helpful with queries and location was excellent with Pavilion just across the main road. Enjoyed my stay there. Room was neat and tidy.

    Reviewed May 21, 2019
    10.0
    Exceptional
    ian from New Zealand
    Business traveler
    Deluxe Room 1 King Bed
    Stayed 2 nights in February 2019

    Very good value -Excellent staff”

    One of the best Japanese restaurants in-house and an institution of a restaurant next door with Hakka (very famous KL family business. Great food) There is also a very trustworthy and good driver who runs his taxi business from there. I use him all the time for business in KL. Will do meter or day or half day rate. Good big car Toyota innovo or something like that name - name Jeff +60 11-3520 2001

    Reviewed February 22, 2019
    9.6
    Exceptional
    guntur from Indonesia
    Solo traveler
    1-Bedroom Apartment with King Bed
    Stayed 1 night in February 2019

    All good but one”

    Travels are up my body so was tired and decided to get a massage for 60mins. Bad move. I appreciate that it's one of the few PROPER CLEAN in room massages but didn't get what I paid for. Not more than 40mins. Other areas of the hotel was great though. You would like to consider checking on your tenants once in a while, they are after all in YOUR premise and this will just associating you with them.

    Reviewed February 18, 2019
    10.0
    Exceptional
    Nurul from Brunei Darussalam
    Group
    Stayed 3 nights in January 2019

    Excellent! ”

    I knew before my arrival that I had great expectations of this hotel. This was confirmed upon arrival, during my stay and after departure. I felt that all my expectations were met, the staff were great, location was not bad too (because I didn't mind walking to and fro) and breakfast was exceptionally good. The best part of the stay was of course the toilet. Given that I am a very fussy and particular guest, toilets to me are always the first impression of the hotel. Cleanliness (room and toilet) was up to standard but of course, who doesn't love a good bath tub time! Definitely will come back again to Pullman if I come back to KL again!

    Reviewed February 11, 2019
    8.4
    Excellent
    Dean from Australia
    Couple
    Stayed 3 nights in February 2019

    Nice 5* hotel in Bukit Bingtang”

    The agoda promo price made this a great 5* choice for KL. Really good hotel. Very nice room. Small busy pool .. too many kids! Breakfast is over priced. Check in takes too long .. other hotels these days just click on your booking and give you the key .. too much bs. Check out was also slow. Agoda senda a confirmation email saying inclusive of ALL fees and taxes ... but the tourism tax is still charged on check out. Just a detail that should be corrected. Good location. Would stay again if the price was right.

    Reviewed February 09, 2019
    8.8
    Excellent
    Poh from Malaysia
    Family with teens
    Stayed 1 night in January 2019

    The room is excellent but the reception service is bad”

    The reception service is very slow and inefficiency. We checked in at around 7pm but the reception staff told us that the room is still not ready which made us still need to wait for nearly 30 min to get our room to stay in. The room supposed to be ready after 2pm which is normal check in time. We are coming late but still unable to get our room to stay in immediately which give us a bad first impression. However, the room is very clean and the facilities are all very new. The bed is very comfy and we are very enjoy with the shower facilities. The stay was great, just need to improve the reception speed service.

    Reviewed January 22, 2019
    8.0
    Excellent
    Arzhealza from Malaysia
    Solo traveler
    Deluxe Room 1 King Bed
    Stayed 1 night in December 2018

    Very good”

    Went there for a NYE staycation; requested for a room with a view of the twin towers(Rm100 surcharge) to see the NY fireworks but was very disappointed because only a small part of the twin towers was visible as it was mostly blocked by the construction work that was going on at the building opposite the hotel..requested for a higher floor but was told that all the other rooms were fully booked ..such a let down . The room was clean and modern but quite small..breakfast buffet was good..the pool could probably be upgraded because it looked quite old and tired ..the location is excellent if you want easy access to pavilion and Bukit Bintang but it’s not the best place to see the NYE fireworks from your window .

    Reviewed January 03, 2019
    9.2
    Exceptional
    Shafie from Singapore
    Family with teens
    2 Bedroom Apartment
    Stayed 2 nights in December 2018

    Excellent Staff”

    The staff were very friendly and welcoming. I was attended by Nizam when checked in and his professionalism shone through. After missing a turn into the hotel and getting stuck in KL traffic, his demeanour was a huge welcome.

    Reviewed December 21, 2018
    9.6
    Exceptional
    Mohamed from Singapore
    Couple
    Stayed 2 nights in December 2018

    Great hotel”

    The hotel’s receptionist was very friendly and efficient. Check-in was easy breezy, took us only 10 min to check in. Hotel room was really clean and spacious. Hotel staff were helpful, friendly and initiative. Location was great, just behind the shopping mall Pavilion. But i would have given them a perfect score if they had a direct linkway bridge from the hotel to Pavilion.

    Reviewed December 19, 2018
    10.0
    Exceptional
    Rizli from Sri Lanka
    Business traveler
    1-Bedroom Apartment with King Bed
    Stayed 3 nights in November 2018

    Nice place n feel like home”

    Nice place and very nice service. Very near to all malls in BB. Nice breakfast with a good spread. Always prefer the appartment as the service is v.good. breakfast is good as long as the handsome tall supervisor who is always very helpful to assist you in all ways.

    Reviewed December 01, 2018
    9.6
    Exceptional
    Haryati from Malaysia
    Family with young children
    2 Bedroom Apartment
    Stayed 2 nights in November 2018

    Dissapointed with the breakfast service”

    We stayed for 2 days. The room was spacious, clean and satisfied with the location as the hotel just around shopping centre (Pavillion Mall). However, I bit dissapointed with their breakfast services. Upon check-in, I've been inform by the staff that we can get 10% off if we reserve breakfast one day before. Later, around 11pm I went to the lobby and booked for the breakfast for tomorrow morning. The staff at the counter said she already reserved our breakfast with 10% and during breakfast we just come and tell our room number . The payment can be made upon checkout. However, when my parents went for breakfast, they charged them without 10% and need to pay the full price for the breakfast as they didnt get any record from the system. How come 5 star hotel be like this? Internal system cannot check the record item? I hope management can look into it and hopefully this wont happen again to other guests.

    Reviewed November 29, 2018
    8.8
    Excellent
    Surita from Malaysia
    Group
    2 Bedroom Apartment
    Stayed 1 night in November 2018

    Great Stay”

    My friends and I enjoyed our stay at the 2 bedroom apartment. We were given free breakfast when we checked in and we truly appreciate it. The rooms are nice and clean. However, more lights needed in the master bedroom and also along the corridor of the rooms and the waiting area at the lift. Breakfast was good too, had variety.

    Reviewed November 26, 2018
    7.6
    Very good
    Deric from Malaysia
    Couple
    Grand Deluxe Room
    Stayed 1 night in May 2019

    Room renovation ”

    Have a new renovation room... get for the new as I’m getting is room before renovate, is look old and smelly of smocking... lucky the room water leaking and it upgrade to a new renovation room... it 100% different...

    Reviewed May 11, 2019
    12345
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    Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
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    • Excellent location
    • Pavilion Kuala Lumpur
    • Raja Chulan Monorail Station is within 0.46 km