Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
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"Staffs were very friendly and helpful."

NORLEILA

|

May 4, 2018

Executive Suite King - Room plan Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
Executive Suite King - Room plan
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Lobby Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
Lobby
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Interior view Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
Interior view
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Interior view Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
Interior view
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See map Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
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Excellent
Location
8.8
See all 56 photos Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
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Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

Excellent location
- Inside city center
- What's nearby?
Excellent
From 5590 reviewsSee what guests said
8.2
/
10
Excellent cleanliness
8.3
Recommended by 86% of guests
Value for money7.9
Distance to city center0.2 Km
Location rating8.8
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport18.7 km
  • 460 meters to public transportation

  • Airport transfer

  • Located in heart of Kuala Lumpur

  • Free Wi-Fi in all rooms!

Room choices
8.2
Excellent
Room comfort & quality
This property is in high demand!Booked 16 times since yesterday | 9 travelers are looking at this property right now
2 Bedroom Apartment
2 Bedroom Apartment
...
  • Room size: 107 m²/1152 ft²
  • Separate shower/bathtub
  • 2 single beds and 1 king be...
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Executive Club Room with 2 Single Beds
Executive Club Room with 2 Single Beds
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 2 single beds
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Superior Room 1 King Bed
Superior Room 1 King Bed
...
  • Room size: 35 m²/377 ft²
  • Separate shower/bathtub
  • 1 king bed
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Executive Club King
Executive Club King
...
  • Room size: 35 m²/377 ft²
  • Separate shower/bathtub
  • 1 king bed
Enter dates to see prices
Deluxe Room 2 Single Beds
Deluxe Room 2 Single Beds
...
  • Room size: 35 m²/377 ft²
  • Shower and bathtub
  • 2 single beds
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Executive Suite King
Executive Suite King
...
  • Room size: 25 m²/269 ft²
  • Separate shower/bathtub
  • 1 king bed
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Superior Room 2 single Beds
Superior Room 2 single Beds
...
  • Room size: 35 m²/377 ft²
  • Separate shower/bathtub
  • 2 single beds
Enter dates to see prices
1-Bedroom Apartment with King Bed
1-Bedroom Apartment with King Bed
...
  • Room size: 59 m²/635 ft²
  • Shower and bathtub
  • 1 king bed
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Deluxe Room 1 King Bed
Deluxe Room 1 King Bed
...
  • Room size: 35 m²/377 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Two-Bedroom Apartment (3 Adults)
Two-Bedroom Apartment (3 Adults)
...
  • Room size: 97 m²/1044 ft²
  • Shower and bathtub
  • 1 super king bed
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Have a question for Pullman Kuala Lumpur City Centre Hotel and Residences Hotel?

What people love about the property

  • "Very convenient. cozy room"

    Anuar

    |

    April 8, 2018

  • "A great stay with family and for young kids to run around."

    Norasiken

    |

    April 2, 2018

  • "We really enjoy the stay !"

    Syed A.

    |

    March 15, 2018

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More about Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

More about Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

"Nice view, comfortable stay, delicious buffet in KL City Cen..."

Adisty A.

|

April 13, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Tony Roma's
190 m American, Barbecue, European
Jake's Charbroil Steaks
290 m American, Barbecue, European
Fish & Co. (pavilion Kl)
350 m American, Halal, Seafood
Asian cuisine
Asian cuisine
Warisan Cafe
20 m Asian, Chinese, Indian
Hokkaido Ramen Santouka
140 m Asian, Japanese, Soups
Celadon
170 m Asian, Thai
Chinese cuisine
Chinese cuisine
Silk Road
180 m Chinese
Royal China Restautant
280 m Chinese
Vegetarian Corner
490 m Chinese, Vegan

What they offer

"This was a deluxe room, very nice and good view of towers."

ross

|

April 14, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (5590)Booking.com Reviews (2536)
8.2
/
10
Cleanliness8.3
Facilities8.0
Location8.8
Room comfort and quality8.2
Service8.2
Value for money7.9
Provided by verified guests of Agoda
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All guests (5590)
All room types
Showing 4636 verified guest comments
12345
8.4
Excellent
Chen from Brunei Darussalam
Couple
Superior Room 1 King Bed
Stayed 3 nights in November 2018
good hotel”
really good hotel with very good location. the rooms are great! extremely strong water for the shower and has the best aircon i have ever tried. extremely chilling. the bed is also very comfortable unfortunately the pillow is on the soft side so i have to use both pillows to support. did not try the facilities and food there so won't comment. the room is slightly dusty at the glass area or the housekeeping did not wipe it. overall it is a good hotel with superb location. will definitely be back
Reviewed November 20, 2018
10.0
Exceptional
Syed from Singapore
Family with young children
1-Bedroom Apartment with King Bed
Stayed 1 night in November 2018
very good.”
very convenient ..near to pavillion.
Reviewed November 20, 2018
9.6
Exceptional
E from Malaysia
Family with young children
Deluxe Room 2 Single Beds
Stayed 1 night in November 2018
Excellent ”
Excellent
Reviewed November 19, 2018
6.4
Good
MOHAMAN from Malaysia
Business traveler
Deluxe Room 1 King Bed
Stayed 1 night in November 2018
Good”
n/a
Reviewed November 16, 2018
8.4
Excellent
Matasim from Brunei Darussalam
Family with teens
Superior Room 2 single Beds
Stayed 3 nights in November 2018
Excellent”
Whether it is business or pleasure. Pullman Kuala Lumpur City Centre is conveniently located near the Central Business District and the prestigious Ampang Embassy Row, yet only a short stroll away from the majestic Petronas Twin Towers, Suria KLCC (Kuala Lumpur City Center) and the entertainment hub and shopping district, Bukit Bintang. As Kuala Lumpur's newest upscale Hotel & Residence, the Pullman is designed specially with today's discerning traveller in mind. Providing comfortable, contemporary accommodation and boasting unmatched standards of excellence, friendly and personalised service.
Reviewed November 16, 2018
10.0
Exceptional
ridwanto from Indonesia
Family with young children
2 Bedroom Apartment
Stayed 6 nights in November 2018
hotel nyaman utk keluarga”
Kita pesan kamar dengan 2 tempat tidur,email banget untuk yg bawa keluarga,kamar luas, view bagus, housekeeping yang ramah, will be back next time for sure
Reviewed November 12, 2018
10.0
Exceptional
Van from Germany
Couple
Superior Room 2 single Beds
Stayed 1 night in September 2018
Very convenient location next to shopping centres”
our first choice to stay in KL
Reviewed November 12, 2018
10.0
Exceptional
Van from Germany
Couple
Deluxe Room 1 King Bed
Stayed 1 night in August 2018
Warm welcoming from staff”
everything, every time is perfect!
Reviewed November 12, 2018
9.6
Exceptional
mohd from Brunei Darussalam
Solo traveler
Deluxe Room 1 King Bed
Stayed 3 nights in September 2018
Great service and location”
Its a Pullman!! what else need to be said...haha
Reviewed November 10, 2018
9.6
Exceptional
RITAR from Singapore
Solo traveler
Superior Room 1 King Bed
Stayed 1 night in November 2018
Hospitable experience.”
Hotel staff are warm n friendly. Service rendered is genuine. Location is the best in KL if you love shopping n dining!
Reviewed November 07, 2018
10.0
Exceptional
Karen from United States
Couple
1-Bedroom Apartment with King Bed
Stayed 1 night in October 2018
I have always been happy with the rooms, staff, services, and amenities at the Pullman. ”
Friendly staff, nice cleanrooms with bathtub, delicious breakfast, massage services on-site and environmentally conscience.
Reviewed November 03, 2018
8.8
Excellent
Muhammad from Singapore
Couple
Superior Room 1 King Bed
Stayed 3 nights in September 2018
Good location, but...”
Hotel is located in a good location, with the Pavillion shopping mall just across the road. However, it's a busy main road, and you have to walk a considerable distance to get across, probably about 7 mins walk. The adjacent Banyan hotel has a connecting bridge to Pavillion mall, to the envy of many staying at Pullman. While the lobby is newly furnished, the room interior is a bit dated, so one has to managed his expectation.
Reviewed October 30, 2018
Dear Muhammad, Thank you for taking the time to tell us about your stay at Pullman KLCC; your feedback is very important for us to better understand our customers. I am happy to read of your overall stay experience with us and you will be pleased to know that we are nearing the final phase of renovating all our rooms and residences, which will be completed by February 2019. This is to ensure that all of our guests are provided with modern and exceptional quality rooms, that is in line with the high standards of Pullman Hotels. You may consider to stay in one of these newly renovated on your return. Do continue to stay with us again, it would be our pleasure to welcome you back. Sincerely, Jaber Salehi Rooms Division Manager
Responded November 01, 2018
Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
7.6
Very good
CHI from Malaysia
Business traveler
Deluxe Room 2 Single Beds
Stayed 2 nights in August 2018
Very good”
good
Reviewed October 22, 2018
Dear CHI, Thank you for rating your experience at Pullman KLCC, we always appreciate hearing back from our guests. We are glad that your overall experience was positive and we hope to welcome you back for your next visit. Sincerely, Jaber Salehi Rooms Division Manager
Responded November 01, 2018
Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
10.0
Exceptional
Daniel from Australia
Couple
Deluxe Room 1 King Bed
Stayed 1 night in July 2018
Great option”
Stayed for a night, bed was comfy, food was tasty, service was good and location was great. Hard to complain.
Reviewed October 21, 2018
Dear Daniel, My team and I are heartened to receive your generous review of 10 points. It would be our pleasure to deliver more great Pullman hospitality experiences to you whenever you come to visit. Sincerely, Jaber Salehi Rooms Division Manager
Responded November 01, 2018
Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
6.8
Good
Hartanto from Indonesia
Couple
Deluxe Room 1 King Bed
Stayed 1 night in September 2018
Far from impeccable ”
It’s a decent hotel but lack of some attention to detail, especially cleanliness
Reviewed October 21, 2018
Dear Hartanto, It is regretful to receive your rating of 6.8; we will work harder to provide you with the true Pullman hospitality that our guests truly deserve. I have shared your comments with our team and have reiterated on the importance of paying attention to detail when it comes to our guests, particularly to the Housekeeping team. The team is taking steps to have this addressed and we hope to have another opportunity to welcome you back to a better Pullman experience in the future. Sincerely, Jaber Salehi Rooms Division Manager
Responded November 01, 2018
Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
10.0
Exceptional
Christophe from Switzerland
Solo traveler
1-Bedroom Apartment with King Bed
Stayed 5 nights in April 2018
Perfect”
Top Hotel
Reviewed October 17, 2018
9.2
Exceptional
Jerrie from South Africa
Solo traveler
1-Bedroom Apartment with King Bed
Stayed 2 nights in October 2018
Great hotel in wonderful location”
I went to KL for a long weekend to visit friends and stayed in the Pullman. I had a bit of an issue at check-in when the 1 bedroom apartment I booked was not available. They offered to "upgrade" me to a normal hotel suite if I did not want to wait for my initial room to become available. I decided to take the normal hotel suite as I did not want to hang around and wait. Other than that initial hickup my stay was very pleasant. The suite is big with a very big bathroom as well. The interior decoration is also very good. The breakfast was huge with many different dishes to appeal to every taste. The location is great being almost next to The Pavillion shopping centre. It is also a very short walk from the Monorail station. I would recommend this hotel and would return if given the opportunity.
Reviewed October 16, 2018
Dear Jerrie, Thank you for your kind review of your recent experience at Pullman KLCC, we appreciate all your positive feedback on our facilities and especially our team members, who made you feel comfortable during your stay. It was our pleasure to have you with us and we look forward to your next stay. Sincerely, Jaber Salehi Rooms Division Manager
Responded November 01, 2018
Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
7.6
Very good
Loan from Malaysia
Solo traveler
Superior Room 1 King Bed
Stayed 1 night in October 2018
Very nice hotel with good view”
Generally the hotel is very nice, clean with friendly staff. Sure that I'll stay in Pullman again if I come back Kuala Lumpur. However, just there're 2 concerns: (1) the blanket is a bit smelly & (2) Internet signal in the room is not stable and sometimes was disconnected. If these are improved, i think Pullman would be one of the best hotel to stay in Kuala Lumpur.
Reviewed October 15, 2018
Dear Loan, Thank you for letting us know what highlighted your stay at Pullman KLCC. Whilst we are happy to receive positive comments on your overall stay experience especially regarding the view from your guest room, it is disappointing to read of the musty-smelling blanket and slow WiFi speed that you experienced. We are taking steps to solve these issues to ensure that we continue to deliver the quality Pullman hospitality that our guests truly deserve. I have in fact, also responded to your comments in the survey you received via email. Thank you for your review and we look forward to having you with us again in the near future. Sincerely, Jaber Salehi Rooms Division Manager
Responded November 01, 2018
Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
4.0
Sierra from Malaysia
Business traveler
Superior Room 1 King Bed
Stayed 1 night in October 2018
Very old hotel”
Very old and damaged facilities. Only HOT water in the bath and tap.
Reviewed October 12, 2018
Dear Sierra, Thank you for taking the time to rate us on your stay experience. You will be pleased to know that our hotel rooms and residences are in the final stages of renovation, which we aim to have completed by February 2019. You may choose to stay in one of our newly renovated rooms on your return. Thank you again for sharing your comments, we hope to have another opportunity to welcome you back for a better Pullman experience. Sincerely, Jaber Salehi Rooms Division Manager
Responded November 01, 2018
Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
7.2
Very good
VOLKER from Australia
Couple
Superior Room 1 King Bed
Stayed 2 nights in October 2018
Non smoking Room with King Bed was not available but booked”
option to 2 bed was taken but non smoking room smells from Smoking too
Reviewed October 04, 2018
Dear VOLKER, Thank you for staying with us. It is regretful to hear of your negative experience with Pullman KLCC. I have shared your comments with our team and have reiterated on the importance of ensuring that we deliver what our guests have booked for. The team is taking steps to have this addressed and we hope to have another opportunity welcome you back to a better Pullman experience in the future. Sincerely, Jaber Salehi Rooms Division Manager
Responded November 01, 2018
Pullman Kuala Lumpur City Centre Hotel and Residences Hotel
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