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Cleanliness measures, Pullman Kuching Hotel in Kuching
Superior King Room - Guestroom, Pullman Kuching Hotel in Kuching
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Interior view, Pullman Kuching Hotel in Kuching
Interior view, Pullman Kuching Hotel in Kuching

Removed from saved list

8.2

Excellent

8,497 reviews

8,497 reviews

Housekeeping222
View93
Breakfast75
See map
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Miami

120 m

Cat City

170 m

Upside Down House Kuching

180 m

Sarawak Plaza

210 m

Mr Clean

230 m

Popular landmarks
Cat Monument

430 m

Kuching Esplanade

560 m

Sarawak Museum

840 m

Sarawak Orchid Garden

2.6 km

Cat Museum

3.9 km

Closest landmarks
Cyber City

70 m

Standard Chartered Bank

200 m

Monkeebar

250 m

Grappa

320 m

Ting & Ting Supermarket

330 m

Pullman Kuching Hotel

1A Jalan Mathies, Kuching City Center, Kuching, Malaysia, 93100 - See map

Make your best journey to Kuching with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Strategically situated in Kuching City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Semenggoh Nature Reserve. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Located in heart of Kuching

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

ALLSAFE

Your Health and Safety are our Absolute Priority

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

16 travelers have booked today.

Value for money8.1
Distance to city center0.1km
Location rating8.6
Nearest airportKuching International Airport (KCH)
Distance to airport7.7 km

Rooms available at Pullman Kuching Hotel

Excellent
Room comfort & quality

8.4

Executive Deluxe King Room
...
  • Room size: 45 m²/484 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 45 m²/484 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Superior Room with 2 Single Beds Executive floor
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Suite 1 King Bed
...
  • Room size: 76 m²/818 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Family room
...
  • Room size: 51 m²/549 ft²
  • River view
  • 1 single bed and 1 king bed
Enter dates to see prices
Superior King Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Deluxe Twin Room
...
  • Room size: 45 m²/484 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Deluxe King Room
...
  • Room size: 45 m²/484 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 45 m²/484 ft²
  • Shower
  • 2 single beds or 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Pullman Kuching Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Pullman Kuching Hotel?

Pullman Kuching Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 150 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Pullman Kuching Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Pullman Kuching Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuching with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Pullman Kuching Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Pullman Kuching Hotel. Adults can enjoy breakfast offered with an additional charge of 52 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Pullman Kuching Hotel?

Pullman Kuching Hotel features 3 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including Chinese, international and asian. Dishes are served in a la carte and buffet during opening hours. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Pullman Kuching Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as private events can be hosted at Pullman Kuching Hotel. Audio-visual equipment service is offered to help your event go smoothly.

Can business events be hosted at Pullman Kuching Hotel?

On-site venues and convenient event services make Pullman Kuching Hotel an ideal choice for hosting events such as conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 2400 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Pullman Kuching Hotel?

Pullman Kuching Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest airport to Pullman Kuching Hotel?

The closest airport is Kuching International Airport, 7.6 km away from Pullman Kuching Hotel.

What restaurants are nearby Pullman Kuching Hotel?

Pullman Kuching Hotel is located in Kuching City Center, famous for good restaurants such as Kopi O Corner, Ceylonese Restaurant and Swee Kang Ais Kacang.

What popular shopping places are close to Pullman Kuching Hotel?

Located in the Kuching City Center area, Pullman Kuching Hotel is close to great shopping choices like CityOne Megamall, The Spring Shopping Mall and Vivacity Megamall.

What are popular attractions near Pullman Kuching Hotel?

Guests at Pullman Kuching Hotel can easily visit Kuching Esplanade, Sarawak Museum and Chinese Museum located in the Kuching City Center area.

What popular natural sightseeing spots are close to Pullman Kuching Hotel?

Pullman Kuching Hotel is located in the Kuching City Center area, which is famous for natural sightseeing destinations such as Tanjung Sipat, Sama Jaya Nature Reserve and Ward Point.

See map

Explore the neighborhood

What people love about Pullman Kuching Hotel

  • 8

    Very good
    Cleanliness

    "It was clean and rooms were spacious."

    alagumeena

    |

    March 31, 2023

  • 7.2

    Very good
    Spaciousness

    "The room is spacious and clean."

    Hui

    |

    March 18, 2023

  • 10

    Exceptional
    Location

    "Great location."

    Jason

    |

    March 19, 2023

Overall rating:

8.2

Excellent
8,497 reviews
Cleanliness
8.5
Facilities
8.2
Location
8.6
Read all reviews >
What travelers say they love:
Bathroom was spacious too with good shower.
Catherine from Malaysia
Family with older children
More about Pullman Kuching Hotel

More about Pullman Kuching Hotel

Pullman Kuching Hotel

Get the most from an urban escape in Kuching when you book a room at Pullman Kuching Hotel. Located right in the city center, Pullman Kuching Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Kuching even more convenient.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's tours. Packing light is possible at Pullman Kuching Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV. In some select rooms, you can find a coffee or tea maker, bottled water and mini bar at your disposal.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every day at Pullman Kuching Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! Pullman Kuching Hotel has a selection of cuisine types including halal options.
A memorable night with your travel companions can be had without going far, at the hotel's bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the massage, hot tub, salon, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the hotel's yoga room. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Pullman Kuching Hotel is the perfect spot to explore Kuching's fascinating cultural sights and attractions. Don't forget to stop by Kuching Esplanade located 550 m away, where everyone who visits Kuching wants to have their photo taken.

Show less

Amenities and facilities

Excellent
Facilities

8.2

Most talked about facilities

Housekeeping

291 mentions

Breakfast

222 mentions

Swimming Pool

160 mentions

Internet

150 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Foot bath
  • Hot tub
  • Massage
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Radio
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Buffet
Restaurants on site
Puzzle Restaurant
  • Cuisine: Asian, International, Local
  • Menu: Buffet, A-la-carte
Nu Er Hong
  • Cuisine: Chinese, Cantonese
  • Menu: Buffet

Location

1A Jalan Mathies, Kuching City Center, Kuching, Malaysia, 93100
Excellent
Location

8.6

Airports
  • Kuching International Airport (KCH)
    7.7 km
  • Tanjung Manis Airport (TGC)
    117.2 km
Hospital or clinic
  • Wong Yieng Beauty Professional Centre
    340 m
Shopping
  • Satok Weekend Market
    3.3 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Chinese Museum
    300 m
  • Cat Monument
    430 m
  • Kuching Esplanade
    560 m
  • Sarawak Museum
    840 m
  • Sarawak Orchid Garden
    2.6 km
  • Cat Museum
    3.9 km
  • Semenggoh Nature Reserve
    17.6 km
  • Mount Santubong
    19.8 km
  • Sarawak Cultural Village
    21.9 km
  • Jong's Crocodile Farm & Zoo
    22.4 km
Nearby landmarks
  • Cyber City
    70 m
  • Miami
    120 m
  • Cat City
    170 m
  • Upside Down House Kuching
    180 m
  • Standard Chartered Bank
    200 m
  • Sarawak Plaza
    210 m
  • Mr Clean
    230 m
  • Monkeebar
    250 m
  • The Tun Jugah Foundation
    270 m
  • Popular Book Co
    290 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee150 MYR
  • Distance from city center0.1km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)52 MYR
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors23
  • Number of restaurants3
  • Number of rooms 389
  • Room voltage240
  • Year property opened2009

Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Pullman Kuching Hotel from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.5
Facilities8.2
Location8.6
Room comfort and quality8.4
Service8.2
Value for money8.1
High score for Kuching
Rating
9+ Exceptional (1,386)
8-9 Excellent (964)
7-8 Very Good (1,221)
6-7 Good (375)
<6 Below Expectation (554)
Time of the year
Mar - May (924)
Jun - Aug (1,337)
Sep - Nov (969)
Dec - Feb (1,270)

Show reviews that mention 

Showing 4,500 verified guest comments
12345
10.0
Exceptional
Arol from Malaysia
Couple
Superior King Room
Stayed 1 night in June 2022

Very romantic and fun place to stay”

I stayed here by coincidence but luckily I chose to stay here because it was an amazing night for me and my partner. They have a variety of food and restaurants in the building. There are a karaoke place, a food court, shopping center, in the building too! Opposite the hotel there are shop lots with pub and bars, cafes, and UTC building. Government buildings also nearby for any needs. The hotel situated in the middle of Kuching town where every attraction places just within 5-15min walk. Not to mention the hotel itself have full accommodation like gym, swimming pool, etc. The rooms are clean, equipments are in good condition, and bed are soft and comfy. The staff are friendly and efficient. I had a good night sleep after a long journey of traveling. I'm sure will come back for another vacation here.

Reviewed June 05, 2022

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Dear Arol, We very much appreciate your comments regarding your stay at the Pullman Kuching. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Pullman Kuching

Responded June 07, 2022
Pullman Kuching Hotel
10.0
Exceptional
Sheau from Malaysia
Solo traveler
Superior King Room
Stayed 1 night in January 2020

Friendly staff kept promises ”

I requested early for higher floor room, and the front desk kept the promise, even when the time I’m check in, there was no higher floor available. The front desk told me that have to wait for a while about 2 hours and they need to confirm the room is set. And I agreed to wait for it and I got the room I want. The room is big and clean, comfortable bed with good city view, big bathroom with clean bathtub. The swimming pool clean with nice view. I had very good experience at here, will come again on my birthday.

Reviewed February 01, 2020

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Dear Sheau, Thank you for your recent stay at the Pullman Kuching. We were delighted to hear you were looked after by our friendly reception - your kind comments will be appreciated by everybody here.Your feedback is valuable to us, as we strive to improve with each and every stay. We are delighted to hear that you enjoyed your stay with us and that you find our facilities to your liking. We sincerely appreciate your feedback and we look forward to welcome you back again in the near future. Once again, thank you so much for your patronage and for reviewing Pullman Kuching. Regards, Jane Ling Executive Secretary

Responded February 03, 2020
Pullman Kuching Hotel
10.0
Exceptional
نور from Malaysia
Family with young children
Superior King Room
Stayed 3 nights in July 2019

Awesome Hotel, Excellent Customer Service, Valuable & Great Breakfast and Service”

We love this hotel Pullman because: 1. Location is strategic which located with a lot accommodations; 2. Most of the staff are polite, good customer service, friendly and serve customer with a smile and an adequate information; 3. Great breakfast, delicious, cool chef who treat customer with a sincere smile! 4. Everything is awesome; 5. All the Rooms are clean, neat and perfectly great... nice and nice! 👍🏻

Reviewed July 31, 2019

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Dear Value Guest, Thank you for taking the time to tell us about your experience at the Pullman Kuching. It is always a pleasure to receive positive feedback and we are glad that you enjoyed your stay with us. We would love if you would be our regular guest here at Pullman Kuching. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again on your next visit to Kuching, Sarawak. Your Sincerely, Julia Thomson Guest Experience Executive

Responded August 08, 2019
Pullman Kuching Hotel
10.0
Exceptional
Ngien from Malaysia
Business traveler
Superior King Room
Stayed 5 nights in February 2019

Spacious, clean and comfortable room and bathroom”

Stayed for 5 nights at the standard room. Room was spick and span, all lights, devices and equipments working well. Reception and housekeeping staff was very much responsive and pleasant to deal with. Great full for a well equipped gym, but alas swimming pool needs to be better maintained.

Reviewed February 18, 2019

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Dear Ms Ngien, Thank you for taking the time to tell us about your experience at the Pullman Kuching. It is always a pleasure to receive positive feedback and we are glad that you enjoyed your stay with us. We would love if you would be our regular guest here at Pullman Kuching. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However we appreciated you sharing your concern and we will informed the relevant department to look into area that you have been highlighted. Thank you again for sharing your experience and we hope to see you again on your next visit to Kuching, Sarawak. Sincerely, Jee Lee Sey Guest Experience Manager

Responded February 20, 2019
Pullman Kuching Hotel
10.0
Exceptional
Kalpana from Malaysia
Group
Superior King Room
Stayed 3 nights in March 2019

Nice hotel!”

Pros : its at a perfect area, near water front, everything in walking distance, nice big bathroom, big & comfortable rooms, good staff, fast elevator, clean rooms Cons: parking is charged rm2, per entry, should give it complimentary, pool was under maintenance during our 4 days stay. Limited tea & coffee, soaps, shampoo in the room,

Reviewed March 18, 2019

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Dear Ms. Kalpana, Thank you for taking the time to tell us about your experience at the Pullman Kuching. It is always a pleasure to receive positive feedback and we are glad that you enjoyed your stay with us. We would love if you would be our regular guest here at Pullman Kuching. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again on your next visit to Kuching, Sarawak. Sincerely, Bob Richeal Sibat Guest Experience Executive

Responded March 19, 2019
Pullman Kuching Hotel
10.0
Exceptional
Haziati from Malaysia
Family with young children
Superior King Room
Stayed 1 night in March 2019

Fantastic Stay”

I was quite impressed with the great customer service demonstrated by the staff during check-in. The staff (Mr. Jack if I remember correctly) was very thoughtful in ensuring that at least 1 of our 2 rooms was ready at 12pm since we had our 3 young kids with us. He even went personally to check the rooms before escorting us to the room and had ensure (without us asking) we had connecting rooms. Fantastic welcome and an even more fantastic stay in their rooms and facilities. Highly recommended.

Reviewed April 06, 2019

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Dear Ms. Haziati, Thank you for taking the time to tell us about your experience at the Pullman Kuching. It is always a pleasure to receive positive feedback and we are glad that you enjoyed your stay with us. We would love if you would be our regular guest here at Pullman Kuching. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again on your next visit to Kuching, Sarawak. Sincerely, Bob Richeal Sibat Guest Experience Executive

Responded April 07, 2019
Pullman Kuching Hotel
10.0
Exceptional
Ming from Malaysia
Business traveler
Superior Twin Room
Stayed 1 night in July 2022

The best hotel in Kuching”

Stay for a night, to rest my after busy day work. Everything great, location is great, near with convenient store, food place. The room is clean, facilities available to use and have great shower. The staff is friendly and helpful.

Reviewed July 17, 2022

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Dear Ming, Many thanks for your rating on your recent patron to Pullman Kuching. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you. Warm regards, Pullman Kuching

Responded July 21, 2022
Pullman Kuching Hotel
10.0
Exceptional
Paul from Australia
Solo traveler
Deluxe King Room
Stayed 2 nights in March 2020

Exceptional”

My stay at the Pullman Kuching was wonderful. A very comfortable room with great views. The location was superb for the activities I was in Kuching to undertake and the staff were very friendly and professional. A wonderful experience thank you.

Reviewed March 05, 2020

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Dear Paul, Thank you for your feedback and we are pleased to know that you were satisfied with the location and recent comfortable stay with us. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon at Pullman Kuching. Thank you. Best regards, Jane Ling Executive Secretary

Responded March 07, 2020
Pullman Kuching Hotel
10.0
Exceptional
Ryan from Australia
Solo traveler
Deluxe Twin Room
Stayed 9 nights in July 2019

Best bed I have ever slept in”

Had a deluxe king room on the 18th floor looking out over the river and city. Sunsets were amazing from the bed and bath. The bed was the most comfortable bed I think I have ever slept in.

Reviewed July 21, 2019

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Dear Mr. Ryan, Thank you for taking the time to tell us about your experience at the Pullman Kuching. It is always a pleasure to receive positive feedback and we are glad that you enjoyed your stay with us. We would love if you would be our regular guest here at Pullman Kuching. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again on your next visit to Kuching, Sarawak. Your Sincerely, Julia Thomson Guest Experience Executive

Responded July 22, 2019
Pullman Kuching Hotel
10.0
Exceptional
Twee from Malaysia
Solo traveler
Superior King Room
Stayed 3 nights in February 2022

One of the top Hotels in Kuching ”

Personally to me its one of the top hotels in Kuching . Always stay there. This round , slight hitch nothing big just that the one of the bed side light could not switch off. ( Room 1620 - on the left side facing the bed) . I Always wonder why hotels don't have windows that can be open slightly for fresh air to enter, taking in security concerns into account , of course. If this can be done it would be better instead of continuously breathing recirculated Aircon air.

Reviewed February 14, 2022

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Dear Twee, Many thanks for your rating on your recent patron to Pullman Kuching. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you. Warm regards, Pullman Kuching

Responded February 23, 2022
Pullman Kuching Hotel
10.0
Exceptional
GEETHA from Malaysia
Solo traveler
Superior Twin Room
Stayed 2 nights in March 2020

I always choose pullman kuching. The room is very clean, pillows are just nice the tickness. ”

no breakfast provided eventhough the room rate was rm232 pernight during the covid 19 outbreak. Should have just included the breakfast

Reviewed March 23, 2020

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Dear GEETHA, Thank you so much for your review for your recent stay with us. We are delighted to hear that you enjoyed your stay with us and that you find our facilities to your liking. We hope you would return again in the future and we look forward to serving you again soon. Once again, thank you for your patronage and for your review on Pullman Kuching. Regards, Jane Ling Executive Secretary

Responded May 04, 2020
Pullman Kuching Hotel
10.0
Exceptional
Seng from Malaysia
Family with teens
Superior Twin Room
Stayed 3 nights in December 2019

Very people oriented hotel. ”

The hotel staff especially Marjorie Tania, manager, and Nasrizal provided me with great assistance when my father fell down and seeked medical treatment. Nazrizal had helped to bring us to Pullman hotel panel clinic for treatment and then went to dentistry for treatment. He had patiently waited for us at the parking lot outside the clinics. The hotel management really care for their hotel guests. Tumbs up and a big thanks. The management staff really made us felt like home.

Reviewed December 26, 2019

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Dear Seng, Thank you so much for reviewing your recent Pullman Kuching experience. We are thrilled to read that you loved our friendly service and how high you valued our services. Indeed, we put a lot of consideration into the experience with guests that it really excites us to see it working. Thank you so much for your kind comments and all of them have been taken into account to keep improving our service and premises. The Pullman Kuching team are looking to welcoming you on your next stay. Regards, Jane Ling Executive Secretary

Responded December 27, 2019
Pullman Kuching Hotel
10.0
Exceptional
Nishen from Malaysia
Business traveler
Superior King Room
Stayed 1 night in June 2022

Great location, great service!”

Pullman Kuching has consistently shown 5 star 🌟 service for each of my trips. Good location with easy access to F&B, local food. Expect spacious, clean rooms with good wifi access and attentive staff

Reviewed June 13, 2022

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Dear Nishen, Many thanks for your rating on your recent patron to Pullman Kuching. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you. Warm regards, Pullman Kuching

Responded July 01, 2022
Pullman Kuching Hotel
10.0
Exceptional
Samsuria from Malaysia
Family with teens
Family room
Stayed 1 night in December 2021

Spacious room for family and nice view”

This time we check in Family room which spacious room and very comfortable. My kids really enjoy its and easy access to food court, a minute walk in to seafood topspot and very clean hotel environment.

Reviewed December 28, 2021

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Dear Samsuria, Many thanks for your rating on your recent patron to Pullman Kuching. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you. Warm Regards, Pullman Kuching

Responded January 04, 2022
Pullman Kuching Hotel
10.0
Exceptional
Lee from Malaysia
Family with teens
Superior Twin Room
Stayed 1 night in December 2019

Worth”

Big room and good service, we have 4 persons and they give us connection room, I king size bed and 2 single bed. The location near to Kuching Riverside, less than 5 minutes to walk. Swimming pool quite big, good to swim. Very comfortable, will come back.

Reviewed January 02, 2020

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Dear Lee, Thank you so much for your review for your recent stay with us. We are delighted to hear that you enjoyed your stay with us and that you find our facilities to your liking. We hope you would return again in the future and we look forward to serving you again soon. Once again, thank you for your patronage and for your review on Pullman Kuching. Regards, Jane Ling Executive Secretary

Responded February 18, 2020
Pullman Kuching Hotel
10.0
Exceptional
fazreena
Family with young children
Superior King Room
Stayed 5 nights in June 2019

Very clean room!!”

Spacious room, comfortable king bed, large toilet with bathtub and separate shower area, very nice and modern design! Staff are very friendly even the bellboy, front desk and cleaners!! Will definitely come back here again!!

Reviewed June 10, 2019

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Dear Ms Fazreena, Thank you for taking the time to tell us about your experience at the Pullman Kuching. It is always a pleasure to receive positive feedback and we are glad that you enjoyed your stay with us. We would love if you would be our regular guest here at Pullman Kuching. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again on your next visit to Kuching, Sarawak. Your Sincerely, Julia Thomson Guest Experience Executive

Responded August 20, 2019
Pullman Kuching Hotel
10.0
Exceptional
Norin from Malaysia
Family with young children
Superior Twin Room
Stayed 1 night in February 2022

Exceptional”

Had my one night stay in the room and everything just perfect fine and thumb up to the chef for making the breakfast menu worth my money 👍just a bit disappointed with the cleaning service due to I left my letter contain credit card inside and just only few hour after left they say could not find anything in the room which we had stay night before 😢

Reviewed February 14, 2022

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Dear Norin, Many thanks for your rating on your recent patron to Pullman Kuching. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. Please be rest assured that my team and I take your feedback on board seriously. We want to assure you that your comment and feedback will give us the opportunity to remedy any problem that may exist and help us to improve our service further. We appreciate your time and effort of putting up these constructive reviews. We hope to have the pleasure of welcoming you back in the near future. Thank you. Warm regards, Pullman Kuching

Responded February 23, 2022
Pullman Kuching Hotel
10.0
Exceptional
PG from Malaysia
Couple
Superior Twin Room
Stayed 1 night in June 2022

Staycation 1 nite”

For us, it's a dream come true for staying here even just 1 nite. Mr Chris vigil the manager check us in early, and we really appreciate that he upgrade our room to deluxe room. Miss Sudan always attentive to our needs and also miss tania, really helpful and wonderful. We surely come back here again because of the hospitality and kindness of these staff. Bravo!!

Reviewed June 06, 2022

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Dear PG, We very much appreciate your comments regarding your stay at the Pullman Kuching. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Pullman Kuching

Responded June 07, 2022
Pullman Kuching Hotel
10.0
Exceptional
SITI from Malaysia
Solo traveler
Superior King Room
Stayed 2 nights in June 2022

excellent”

very comfortable room....spacious bathroom...very clean ...near to attractions such as TopSpot food court ...kuching waterfront ...main bazaar and cat statue...all for a very reasonable price ..

Reviewed June 22, 2022

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Dear Siti, Many thanks for your rating on your recent patron to Pullman Kuching. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you. Warm regards, Pullman Kuching

Responded July 01, 2022
Pullman Kuching Hotel
10.0
Exceptional
Ma from Malaysia
Couple
Deluxe King Room
Stayed 2 nights in June 2022

Best location”

Everything was so near. The building and rooms looks clean nice. Only unexceptable need to pay parking. Hotel should fully bear instead of subsidiary as I have pay for the room.

Reviewed July 04, 2022

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Dear Ma, Many thanks for your rating on your recent patron to Pullman Kuching. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Thank you. Warm regards, Pullman Kuching

Responded July 21, 2022
Pullman Kuching Hotel
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