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2016

Pullman Kuching Hotel

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Excellent8.2
Based on 3390 reviews
84% would recommend to a friend
Pullman Kuching Hotel
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8.6 Excellent location
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8.6Location
  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

  • Steamroom

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Room choices
Superior Twin Room
...
  • City view
  • 38 m²
  • 2 single beds
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Superior King Room
...
  • City view
  • 38 m²
  • 1 king bed
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Deluxe Twin Room
...
  • City view
  • 45 m²
  • 2 single beds
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Deluxe King Room
...
  • City view
  • 45 m²
  • 1 king bed
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Executive Suite 1 King Bed
...
  • 45 m²
  • Non-smoking
  • 1 king bed
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Executive 1 King Bed
...
  • 45 m²
  • Non-smoking
  • 1 king bed
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Superior Room With 2 Single Beds
...
  • 38 m²
  • Non-smoking
  • 2 single beds
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Executive Twin Beds
...
  • 45 m²
  • Non-smoking
  • 2 single beds
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Nearest essentials

Airports
  • 8 kilometers to
  • Kuching International Airport (KCH)
  • 198 kilometers to
  • Sibu Airport (SBW)
Hospital or clinic
  • 1.7 kilometers to
  • Multimedic Specialist And Maternity Centre
Pharmacy
  • 3.5 kilometers to
  • Guardian
Convenience store
  • on site
Cash withdrawal
  • on site

More about

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Verified guest reviews

Agoda Reviews (3390)
Booking.com Reviews (988)

5.5

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Excellent
  • Cleanliness 8.6
  • Facilities 7.9
  • Location 8.6
  • Room comfort and quality 8.4
  • Service 8.2
  • Value for money 8.0
Very good
  • Cleanliness 8.3
  • Facilities 7.7
  • Location 8.3
  • Room comfort and quality 8.2
  • Service 7.9
  • Value for money 7.7
Excellent
  • Cleanliness 8.7
  • Facilities 8.0
  • Location 8.7
  • Room comfort and quality 8.4
  • Service 8.4
  • Value for money 8.3
Excellent
  • Cleanliness 8.7
  • Facilities 7.6
  • Location 8.6
  • Room comfort and quality 8.5
  • Service 8.2
  • Value for money 8.0
Excellent
  • Cleanliness 8.6
  • Facilities 8.3
  • Location 8.7
  • Room comfort and quality 8.5
  • Service 8.3
  • Value for money 8.0
Excellent
  • Cleanliness 8.6
  • Facilities 8.4
  • Location 8.7
  • Room comfort and quality 8.3
  • Service 8.5
  • Value for money 8.1
Excellent
  • Cleanliness 9.1
  • Facilities 8.4
  • Location 8.8
  • Room comfort and quality 8.7
  • Service 8.5
  • Value for money 8.5
Provided by verified guests of Agoda
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  • Superior Twin Room
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8.4
LEAN from Malaysia
Couple
Superior King Room
Stayed 1 night in August 2017
Clean and Good”
2nd time stay this hotel. always nice and convenience.
Reviewed September 07, 2017
Dear Lean, Thank you for choosing Pullman and for taking the time to review our property, your comments are very much valued. Indeed we were honoured to bet at yourself as we try our best to make it a great experience for every guests were served. Nevertheless, we look forward to welcoming you back to Pullman. Best regards Lian Pasan - Marcom Manager
Responded September 07, 2017
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Pullman Kuching Hotel
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10.0
Noor from Malaysia
Business traveler
Superior Twin Room
Stayed 4 nights in August 2017
Exceptional”
Nice place..
Reviewed September 06, 2017
Dear Mr Chong, Thank you for choosing Pullman. Thank you for taking the time to review our property, your comments are very much valued. Indeed we were honoured to bet at yourself as we try our best to make it a great experience for every guests were served. Nevertheless, we look forward to welcoming you back to Pullman. Best regards Lian Pasan - Marcom Manager
Responded September 07, 2017
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Pullman Kuching Hotel
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10.0
AHMAD from Malaysia
Couple
Deluxe King Room
Stayed 1 night in July 2017
RECOMMENDED AND GREAT STAY”
Nice view and room, plus in room service food superb!
Reviewed September 05, 2017
Dear Ahmad, Thanks you for your perfect review and we wish to welcome you back anytime soon! :) Regards, Annie Majidi Guest Experience Manager
Responded September 05, 2017
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Pullman Kuching Hotel
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2.8
GABRIELA from Germany
Solo traveler
Superior Twin Room
Stayed 4 nights in August 2017
Acceptable”
Cockroaches in my room
Reviewed September 03, 2017
Dear Gabriela, Thank you for your recent stay with us and we do apologize for the unexpected experience of the cockroaches in your room during your stay.If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Regards, Annie Majidi Guest Experience Manager
Responded September 05, 2017
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Pullman Kuching Hotel
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8.0
Poh from Malaysia
Business traveler
Superior Twin Room
Stayed 1 night in August 2017
Very good”
being member of Accor Hotels, I was warmly greeted and allowed early check-in. The front dest officer, Ms Rebecca was most helpful. i will choose Pullman hotel again in my next trip to Kuching.
Reviewed August 31, 2017
Dear Poh, Thanks for the great comments and I'm glad that Ms Rebecca was very helpful to you.We hope to welcome you back soon! :) Regards, Annie Majidi Guest Experience Manager
Responded September 05, 2017
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Pullman Kuching Hotel
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10.0
Mei from Malaysia
Business traveler
Superior King Room
Stayed 1 night in August 2017
Exceptional”
It's valued for money, spacious and clean. i like wooden floor/laminated floor as it is a lot cleaner than carpet.
Reviewed August 30, 2017
Dear Ms Mei, Thanks for the great comments and hope to welcome you back soon! :) Regards, Annie Majidi Guest Experience Manager
Responded September 05, 2017
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Pullman Kuching Hotel
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7.6
Michael from Malaysia
Solo traveler
Deluxe Twin Room
Stayed 2 nights in February 2017
Missed the wow factor”
Big establishment, just didn't hit the right chord. Original room was dirty and lacked coffee, cups and teaspoons and requested a change to another room. The switch was annoying as the front desk did not seem able to handle complaint. No apology given. The saving grace was perhaps the breakfast. Gym and swimming pool were great addition.
Reviewed August 26, 2017
Dear Mr Michael,Thank you for taking the time to tell us about your experience at the Pullman Kuching. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences.I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. Regards, Annie Majidi Guest Experience Manager
Responded August 30, 2017
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Pullman Kuching Hotel
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2.0
WK from Malaysia
Couple
Superior King Room
Stayed 1 night in December 2016
Used to be good now just bad”
Toilet didn't work, couldn't flush. AC didn't work. Reflected to front desk they didn't really work on it. Will never return.
Reviewed August 25, 2017
Dear WK,While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Regards, Annie Majidi Guest Experience Manager
Responded August 30, 2017
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Pullman Kuching Hotel
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10.0
AZIEMAH from Malaysia
Family with teens
Superior Twin Room
Stayed 1 night in December 2016
Exceptional”
overall is excellent
Reviewed August 22, 2017
Dear Aziemah, Thanks for the great review and hope to see you again soon! Regards, Annie Majidi Guest Experience Manager
Responded August 23, 2017
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Pullman Kuching Hotel
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7.6
nicole from Malaysia
Business traveler
Superior King Room
Stayed 2 nights in July 2017
A Little Remote”
The hotel is a little remote from the actual city center. It is about 15mins walk to the town center
Reviewed August 21, 2017
Dear Nicole, Thank you for your recent stay with us.Just for your knowledge,our hotel is located right at the heart of the city area and close walking by to all tourist attractions.We hope to welcome you back anytime soon. :) Regards, Annie Majidi Guest Experience Manager
Responded August 21, 2017
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