Excellent 8.2
Based on 2822 reviews

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Excellent



based on 2822 reviews
  • Cleanliness 8.6
  • Facilities 7.5
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for money 8.0
  • Food/Dining 7.4
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Katsufumi from Japan
Business traveler
Superior King Room
Stayed one night in March 2016
Very nice hotel
Central city, Shopping mall, Relax
Very friendly, Check in / out process was so smooth.
Reviewed March 24, 2016
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Adzim from Malaysia
Couple
Superior Double Room
Stayed one night in March 2016
Super friendly and helpful staff
The view, room facilities, great location
Reviewed March 24, 2016
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Chee from Singapore
Business traveler
Superior King Room
Stayed one night in March 2016
Room is cramp and bed is too small for the twin sh
No comment
No comment
Reviewed March 19, 2016
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Noor from Malaysia
Business traveler
Superior King Room
Stayed one night in March 2016
Comfortable & strategic location
Cleanliness, location & good service
Excellent
Reviewed March 18, 2016
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Noor from Malaysia
Family with young children
Superior Twin Room
Stayed one night in March 2016
Dissappointing stay
I booked 3rooms coz we hav wedding function at d hotel. We were really dissappointed with d service because when we wanted to check in at 3pm, they informed us that all d rooms r not ready. After one hr, still cant get into our room as d previous occupant still not checking out & room cant be cleaned. We were asked to wait again and only until 5pm, then they giv us d room key only to find out that d rooms given r still not cleaned up. Went down to reception to complain and were asked to SEAT N WAIT AGAIN!!! D reasons given are becoz thr was a big group from Govt Agencies checking in and they r given d priority??? We are also ur customer n i pre-paid for all d rooms a mth before!!! All i can say is the service is really lousy and really dissappointed with my stay here.....😢😢😢
Reviewed March 17, 2016
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neo from Singapore
Business traveler
Superior King Room
Stayed one night in March 2016
Poor maintenance
Very disappointing for Pullmen's standard, poor maintenance for room. Staffs seem 'lost'
Reviewed March 17, 2016
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adzleen from Malaysia
Family with young children
Deluxe Twin Room
Stayed 2 nights in March 2016
Nice stay
Makanan, hot tub, jaccuzzi
Seronok,
Reviewed March 08, 2016
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Douglas from Malaysia
Couple
Deluxe Twin Room
Stayed 3 nights in March 2016
Nice convenient location on top of a Hill.
Convenient location near to the waterfront and Chinatown. Easy access to food and friendly staff.
Overall experience was good. Nice location in a safe quiet neighborhood. The staff were friendly. However several things in the room needs fixing : 1. Bidet leaking. 2 Sink stopper faulty 3 Bathtub stopper faulty 4 Door chain lock spoiled 5 Overhead rain shower drips even when switched to hand shower
Reviewed March 07, 2016
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MOHD from Malaysia
Family with young children
Deluxe King Room
Stayed 2 nights in February 2016
Cleanliness
There others were perfect except cleanliness of the room and the toilet
Reviewed February 28, 2016
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Lee from Malaysia
Family with young children
Superior King Room
Stayed 3 nights in December 2015
good
town center, walking distance to riverside, kids enjoyed the pool
good
Reviewed February 23, 2016
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