Excellent 8.2
Based on 2817 reviews

Recent customer comments

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Excellent



based on 2817 reviews
  • Cleanliness 8.6
  • Facilities 7.5
  • Location 8.6
  • Room comfort and quality 8.4
  • Service 8.2
  • Value for money 8.0
  • Food and dining 7.4
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Phoebe from Malaysia
Business travelers
Superior Twin Room
Stayed 3 nights in August 2015
Great Hotel
Room is very comfortable, Location is very near, friendly staffs
It was a wonderful stayed. The best hotel i stayed so far from the hotel in Kuching. Excellent choice to stay here. Strongly recommend!
Reviewed August 24, 2015

Eva from Malaysia
Solo travelers
Superior King Room
Stayed 2 nights in August 2015
Overrated
Ended with a sour note. Whilst seeking their assistance to rent a car, I was asked for my IC and Drivers License. Unbeknownst to me as the hotel KEPT my documents (which I myself did not not remember to ask back) EVEN AFTER I checked out and I only discovered it at the airport. My friends and I contacted the hotel and they were BLUR UNHELPFUL and in the end my friend drove (using a rented car) ti pick up my docs just so I could make my trip back on time. I have wrote an email directly to their General Manager since a week ago but to date no explanation or reply given.
Reviewed August 23, 2015

Saravanan from Malaysia
Solo travelers
Deluxe King Room
Stayed 2 nights in July 2015
A Weekend in Kuching
Rooms and property are immaculate. The staff is very attentive.
I thoroughly enjoyed the stay and enjoyed the Kuching ambience
Reviewed August 23, 2015

Chen from Brunei Darussalam
Couples
Superior King Room
Stayed 2 nights in July 2015
Great Location!
Location, Breakfast, Comfy Room
Our stay was good and comfy
Reviewed August 23, 2015

norehan from Malaysia
Business travelers
Deluxe King Room
Stayed 4 nights in August 2015
A place to unwind
The food..the spacious bathroom..the location
Comfortable stay
Reviewed August 21, 2015

Ivana from Malaysia
Families with young children
Superior King Room
Stayed 2 nights in October 2013
Nice
Room cleanliness, comfortable, and fresh.
Comfortable stay. The breakfast is ok.
Reviewed August 21, 2015

Boris from Germany
Business travelers
Deluxe King Room
Stayed 4 nights in August 2015
very bad service
the pool looked nice, convenient location
It was not a 5 star hotel experience. I think that if i had saved my money and stayed in a cheaper 2 star hotel I might have received a better reception. my non smoking room smelt of smoke almost all of the time, I had to keep calling the front desk asking them for everything more than once, there was no toothpaste or soap or anything that should be in a 5 star room, the tv remote and air conditioner remote were missing as well. The front desk stopped answering my calls and even when i asked to talk to their manager and was given an appointment, that failed to happen. I think they should have some stars removed and also cut their exorbitant prices then they can keep their standard of service.
Reviewed August 21, 2015

Lee from Malaysia
Business travelers
Superior Twin Room
Stayed one night in July 2015
Good Hotel in Kuching
Good bed, Clean Room, Comfortable Bed
Pullman Hotel is my first choice
Reviewed August 21, 2015

Gan from Malaysia
Groups
Superior Twin Room
Stayed 3 nights in August 2015
excellent
convenient
Very good
Reviewed August 21, 2015

Khairul from Malaysia
Groups
Superior King Room
Stayed 3 nights in August 2015
Pullman was a great hotal in Kuching..
Nearest to the town and topspot area (food)
Very comfortable..I wish i would stay at the pullman for the next trip and get the best price.
Reviewed August 21, 2015


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