Excellent 8.2
Based on 2819 reviews

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Excellent



based on 2818 reviews
  • Cleanliness 8.6
  • Facilities 7.5
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for money 8.0
  • Food/Dining 7.4
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Carolyn from Malaysia
Business traveler
Deluxe King Room
Stayed 2 nights in March 2014
modern hotel. comfy
big and beautiful but customer service is SUPER SLOW
it was okay. the room is big and new. love the room. love it being centrally located. next time should ask for non smoking room.
Reviewed April 06, 2014
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Mohd from Malaysia
Family with young children
Deluxe King Room
Stayed one night in March 2014
very nice and comfortable
design, staff and comfortable
very satisfactory
Reviewed April 05, 2014
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EngEng from Malaysia
Business traveler
Superior King Room
Stayed one night in March 2014
good
good, nice excellent
Reviewed April 05, 2014
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Keng from Malaysia
Family with young children
Superior Twin Room
Stayed 2 nights in March 2014
Nice comfortable stay
New, good fitness and spa facilities , good location
Very convenient as it is close to good restaurant and transport and shopping. Good swimming pool and common jacuzzi plus free complimentary use of the fitness centre.
Reviewed April 04, 2014
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Raymond from Malaysia
Family with young children
Superior King Room
Stayed 2 nights in March 2014
Family Holiday
Location, Comfortable room and easy access
It was a family holiday. Made even greater with a nice big room and huge bathroom. Fantastic view of the city. Connected to a shopping centre makes it even easier to move around with many eateries. Good for families or just couples
Reviewed April 04, 2014
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LING from Malaysia
Business traveler
Superior Twin Room
Stayed one night in March 2014
Good location, very comfortable room
Strategic location in Kuching, nice environment, spacious room and recommend to business travellers
Reviewed April 04, 2014
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Liew from Singapore
Family with older children
Superior King Room
Stayed 2 nights in March 2014
Well located but wifi needsimprovement
Clean and large rooms.
Good location a short walk from the Sarawak river. The check in was speedy and the front desk staff efficient and friendly. The rooms are huge and well appointed. However the tv channels are very limited and the wifi was really disappointing. It's almost impossible to log on in the room and when I go down to the lobby to log in the wifi is very slow and patchy... However the warm helpful and friendly staff more than make up for the few shortcomings.
Reviewed April 03, 2014
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Michael from United Kingdom
Couple
Superior King Room
Stayed one night in March 2014
A hotel not living up to the Pullman brand
Location, size of room, convenience
While I cannot say this was a terrible hotel, it did really lack any heart and soul. It felt like a half hearted attempt to reflect the Pullman brand and really was not up to scratch of the other Pullmans I have stayed in. That said, this is Kuching, a town with not much to do and very few decent hotels. So if you are passing through and cant make it out to the wonderful resorts like Village House, this will probably do for Kuching.
Reviewed April 02, 2014
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Gelau from Malaysia
Business traveler
Superior King Room
Stayed one night in March 2014
Friendly satff, quiet and relax surrounding.
Friendly staff, relax enviroment and clean surrounding.
The hotel price should include breakfast. Hotel staff are very friendly and approachable.
Reviewed April 02, 2014
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ABDUL from Singapore
Solo traveler
Superior King Room
Stayed 3 nights in March 2014
Satisfying and restful environment to be in
Good location, near eateries and quiet surroundings
This is my second time in Kuching after 25 years or so and my first staying at Pullman. Kuching is not a crowded city with few or no traffic jams. I was greeted by quite a beautiful Airport. I purchased a coupon at the taxi booth where you just state your Hotel and the taxi fare to the Hotel was RM26. The check-in was pretty slow at first until a few more staff joined in probably after their lunch. The room is average but clean and comfortable. Communications with staff members were breezy and smiles all over. The complimentary wifi is just as good. Pullman is quite close to the Riverfront and along the way, there are Restaurants, local and international. One obvious scenario you will see at the Shopping Centres in Kuching is that, there was no crowd except for the Cinemas. I rented a car so, that's when the adventure started. Off to Damai Beach about 40 mins away from the City and you can see a scenic beauty of Kuching and of course Mount Santubong next to Damai Beach. Then proceeded to the Cultural Village which was well-kept with beautiful landscape but I thought RM60 for each adult is quite expensive. The next day, I was off to Bako National Park. This is most exciting, taking the a 20-min boat ride starting from a small river right into the open sea before you chanced upon beautiful nature of Bako. Kuching roads as you drive up away from the City gets better. Beautiful houses and wide open roads. The next time should I plan for Kuching, I may try a difference Hotel, just to have a different feel :-)
Reviewed April 01, 2014
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