Excellent 8.2
Based on 2823 reviews

Recent customer comments

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Excellent



based on 2823 reviews
  • Cleanliness 8.6
  • Facilities 7.5
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for money 8.0
  • Food/Dining 7.4
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Sia from Malaysia
Business traveler
Superior Twin Room
Stayed 1 night in December 2013
Comfortable & Luxury
Clean, New and reasonable price
Great Great Great Great Great Great Great Great Great Great
Reviewed December 23, 2013

ching from Malaysia
Business traveler
Superior King Room
Stayed 1 night in December 2013
Generally everything are fine except the Wifi serv
Gym, clean room and near to the airport
Generally everything are fine except the Wifi, keep disconnected. Need some improvement.
Reviewed December 22, 2013

Nicola from Australia
Family with young children
Deluxe Twin Room
Stayed 7 nights in December 2013
Extremely enjoyable for all the family
Service, lov
Reviewed December 22, 2013

Betty from New Zealand
Couple
Superior King Room
Stayed 4 nights in November 2013
our stay was a combination of good and bad.
hotel is clean, location is good, varieties of foods options
the staff's performance was really poor behind the counter, not friendly, not attentive, not approachable. also, we have someone tried to ring us from outside of hotel for half an hour and not even one staff pick up the phone 5 stars hotels, i doubt it, customers service is definitely not a 5 stars from our experience at the reception
Reviewed December 22, 2013

Heng from Malaysia
Couple
Superior King Room
Stayed 2 nights in July 2013
Comfortable & centrally located hotel.
Location. Comfortable room. Price.
Excellent. Spacious and comfortable room. Excellent location. No complaints.
Reviewed December 21, 2013

Jessie from Malaysia
Business traveler
Superior King Room
Stayed 1 night in December 2013
Great Location, good stay big room!
choice of pillows, cleaniness and size of the room. Love the bed very much and is very near to the airpot and by the river.
Great stay, however hope the hotel will improve the floor tiles in the shower because is very slipery. Or can put a rubber map inside the prevent guest fall down. love the big bath tub, big bath room and the bed is superb. looking forward to stay there again
Reviewed December 20, 2013

GUNA from Malaysia
Business traveler
Superior Twin Room
Stayed 1 night in December 2013
Great hotel.
Very good and great
Everything was good in the hotel. We really enjoyed the stay in the hotel. Very comfortable. The problem was the cost of buffet breakfast. It was around RM40 per head. It 's on the high end. The hotel should able to give 1 to 1 offer. The minimum 50 characters is to long. Let's the comments to be short and sharp.
Reviewed December 19, 2013

Junaida from Malaysia
Group
Superior King Room
Stayed 1 night in December 2013
worth every penny
bed is great
It was an amazing stay, room is great..bed is comfy..strategic location
Reviewed December 18, 2013

lim from Singapore
Group
Deluxe Twin Room
Stayed 3 nights in December 2013
Centrally located
Closed to attractions
We choose a large size room for 3 persons and are happy that the hotel provide an additional bed with no extra charges. Poor wifi access in the room.
Reviewed December 18, 2013

How from Malaysia
Couple
Superior King Room
Stayed 2 nights in December 2013
Friendly city, relaxing holiday
Friendly staff, attraction within walking distance, good city view
Hotel provides excellent service, friendly and centrally located within the attractions.
Reviewed December 18, 2013


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