
Pullman Luang Prabang
In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Phoumok Road part of Luang Prabang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Kuang Si Falls. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

ALLSAFE
Your Health and Safety are our Absolute Priority

Front desk [24-hour]
Airport transfer
Bicycle rental
Car park
Kids club
Fitness center
Shuttle service
Free Wi-Fi in all rooms!
Best hotel experience ever! ”
It was my birthday and the staff arranged so many cute things to the tiniest details. Khun Phuot was super helpful, friendly and informative along with other staff as well. 10/5 star!
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Dear Surawut, We very much appreciate your comments regarding your stay at the Pullman Luang Prabang. We were delighted to learn that you had an excellent stay with us and particularly value our hotel and staff assistant and friendliness. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bounpheng Phengthilath Senior Assistant Front Office Manager
A quiet slice of paradise”
My girlfriend and I were blow away by the gorgeous grounds of the hotel, the rooms, and especially the friendly and attentive staff. They went above and beyond to learn our names, remember details of our stay, and make suggestions for each day we were there. Additionally, after a motorbike accident they took extra care to make sure my girlfriend was comfortable, safe, and had access to the local hospital. I can't say enough for how the employees and hotel staff made this beautiful place feel truly luxurious.
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Thank you for the wonderful review
Stay at PULLMAN in Luang Prabang ”
This is a beautiful hotel set in the middle of paddy fields. High quality rooms and equipment. Staff were excellent and very attentive. The hotel is about 5 kilometres from Luang Prabang. There is a free shuttle service to town which is good. It would be even better if it was more frequent, particularly in the evening. The only negative thing about the hotel is that the water tanks run out of water sometimes, which can be very inconvenient. Given that the hotel is described as a 5 star hotel, this is an issue that the hotel should as a matter urgency looking to rectify. The only other issue I was surprised about was the hotel does not have a jaccuzi and the gym etc which they have, you have to pay. Normally, these facilities are free to hotel guests, as it certainly was the case when I stayed at the PULLMAN in Miri, Borneo last year. In all other aspects, I was very satisfied with my stay at the Pullman Luang Prabang and hence my 5 star rating. I am certainly hoping to return
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Impressive”
clean, good breakfast, a lot of thing to do😃
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Dear Wichuda, Thank you for your feedback. I am glad to know you enjoyed your stay. I will be sure to share it with other team member. You are always welcome to stay with us again when your travels bring you to this way. Kind regards, Pannathat Sodsaard Front Office Manager
Loved it.”
Food was great and reasonable prices. People bent over backwards to do anything they can for you. Wonderful place
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Exceptional”
This is one of the best places I have ever stayed. The pools were so beautiful and the whole property had such a relaxing feel. Even though it’s a little out of town, the free shuttle service was very easy. We only ate at the restaurant one day because it was a little outside our price range but the food we did have was delicious. Would absolutely stay here again if we came back!
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Thank you for your generous review!
Recent Stay ”
We recently stayed at Pullman for 2 nights. The hotel was beautiful. Restaurant food was really nice and the breakfast buffet had a great selection. We had a minor mixup where they tried to check another guest into our room, but they apologized and provided a fruit basket. The staff were all friendly and helpful booking shuttles to / from town. Would recommend staying here.
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Great 4 day break at Pullman Luang Prabang.”
A little out of town but regular shuttle bus service meant this was not a problem. Staff very friendly and helpful. We loved the grounds with rice fields and organic garden, as well as three pools and many seating areas. Will definitely recommend to family and friends.
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Thank you for your feedback!
Beautiful”
Lovely quiet grounds with natural views. Two nice big pools and staff who are willing to please.
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Dear Jennifer, Thank you so much for sharing your latest experience at Pullman Luang Prabang. We will share your compliment with our team. We are sure that this feedback will encourage all of our staff to continuously improve the quality of our services. We hope to welcome you again. Best regards, Pullman Luang Prabang Team
Exceptional”
Everything was perfect!
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Excellent”
Nice resort, clean rooms,helpful staff. However, some external facilities require refurbished.
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Dear Andrzej, We very much appreciate your comments regarding your stay at the Pullman Luang Prabang. We were delighted to learn that you had an excellent stay with us and our friendliness staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bounpheng Phengthilath Senior Assistant Front Office Manager
Nice and cozy place”
If one loves to be tranquillity, it is good place to stay. For nature lovers, it’s a perfect place to inspire nature. It’s a little far from town but hotel provides shuttle service to city centre. Every time, if one doesn’t want to eat at hotel, need to go out for meal.
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Dear Kay, Thank you for the stay. We appreciate that you shared your review here with us and others. Giving the review we received, we are expecting a positive rating. Please do not hesitate to reach us out for the details we could have possibly missed to meet your satisfaction. We look forward to welcoming you back again. Sincerely, Pullman Luang Prabang
Breath taking views”
Amazing hotel, with young staff and decent food. Staff training is needed, coverage and communication for employees is needed and the breakfast needs more variety.
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Exquisite location and beauty”
Food could be a lot better to entice guests to eat other than breakfast. The rooms are clean but could be updated for a lighter more modern feel. ) a bit dark and heavy). Staff for the most part is lovely but many can not speak English especially in the dining room. Overall a lovely place to stay. Recommend.
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Dear Sonda, We very much applicate both positive and constructive feedback. Your comments will be shared to our team, which I believe that this feedback will encourage our staffs to continuously improve the quality of our service. Thank you for sharing your experience, and we hope to welcome you to Pullman Luang Prabang again. Best regards, Pullman Luang Prabang team
Big and great view”
Further from city centre but hotel is big with great mountain views. Good facilities around. Room is big and cozy.
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Dear rain, Thank you for your feedback. I will be sure to share your comments with the team. You are always welcome to stay with us again when your travels bring you to this way. Kind regards, Pannathat Sodsaard Front Office Manager
Beautiful surroundings”
Really beautiful hotel with amazing surroundings. The breakfast is really not worth the money so I would suggest going to the main street for food. The hotel can arrange the pick ups for you (40,000 if I remember correctly). Cleanliness in the room wasn't the best but the staff are very responsive and willing to help with anything you might need. There is nothing near the hotel so keep in mind you'll need to travel. You can arrange a much cheaper airport transport if you book with any of the local guys yourself (18 USD from the hotel).
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Pleasant retreat”
A lovely expansive resort which has excellent rooms and facilities.
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Very good”
View so good
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Dear Liny, Thank you choosing us. I am glad you are happy with our hotel atmosphere. I would love to make your experience even more amazing, if is there anything you would recommend us improving. Please feel free to let us know. We welcome your feedback regarding areas where improvement can be made, and hope to have a chance to serve you in the future. Best regards, Pannathat SODSA ARD Front Office Manager
Terrible service”
Hotel rooms and grounds are nice but service is awful. Hotel van that was supposed to pick us up never showed up. It took bartender 30 minutes to make drinks that we ordered when there were no other people in the bar. Food and drinks are below average and extremely overpriced.
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Fantastic!”
We stayed for four nights at the Pullman and had a fantastic time. The staff were super friendly and helpful. They really go the extra mile for their guests! The room was spotless! The restaurant at the resort was very good and extremely reasonable. The general manager, Denis, was terrific. He always took time out of his busy schedule to say hello and to make sure everything was going well. The hotel is located a bit out of town so you can relax away from the hubbub of the town centre. There is a shuttle bus that will take you to town and pick you up to bring you back to the hotel. We can’t wait to stay with them again on our next visit to Luang Prabang.
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