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Swimming pool [outdoor], Pullman Luang Prabang in Luang Prabang
Premium Deluxe Room - Bed, Pullman Luang Prabang in Luang Prabang
Lobby, Pullman Luang Prabang in Luang Prabang
Swimming pool [outdoor], Pullman Luang Prabang in Luang Prabang
Swimming pool [outdoor], Pullman Luang Prabang in Luang Prabang
Swimming pool, Pullman Luang Prabang in Luang Prabang
Swimming pool, Pullman Luang Prabang in Luang Prabang

Removed from saved list

8.7

Excellent

288 reviews

288 reviews

Breakfast5
Housekeeping5
View3
See map
See map

7.9

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Luang Prabang Night Market 4.3 km
Mount Phousi 4.5 km
Royal Palace Museum 4.5 km
Old Quarter Luang Prabang 4.5 km
Bamboo Bridge 4.6 km
Alms Giving Ceremony 4.9 km
Wat Xiengthong 5.5 km
Tad Sae Waterfall 12.1 km
Kuang Si Falls 17.4 km
Nearby landmarks
The Living Land Company 450 m
The Living Land Farm 470 m
Lao Friends Hospital For Children 1.4 km
Phakans Clinic 1.5 km
Luang Prabang Bowling Alley 1.6 km
Luang Prabang Golf Club 2.2 km
Ock Pop Tok Living Crafts Centre 2.3 km
Ock Pop Tok 2.4 km
Phosi Market 2.6 km
Luang Prabang Southern Bus Station 2.8 km

Pullman Luang Prabang

Ban Pong Wah, Phoumok Road, Luang Prabang, Laos, 06000 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Phoumok Road part of Luang Prabang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Kuang Si Falls. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Sparkling clean

450 meters to The Living Land Farm

Check-in [24-hour]

Excellent room comfort & quality

ALLSAFE

Your Health and Safety are our Absolute Priority

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information"
Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Car park

Kids club

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Luang Prabang every 7 minutes on Agoda.com
Value for money8.9
Distance to city center4.5 km
Location rating7.9
Nearest airportLuang Prabang International Airport (LPQ)
Distance to airport7.8 km

Rooms available at Pullman Luang Prabang

Premium Deluxe Room
...
  • Room size: 66 m²/710 ft²
  • Nature view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Bed Garden View
...
  • Room size: 42 m²/452 ft²
  • Nature view
  • 2 single beds
Enter dates to see prices
Deluxe King Garden View
...
  • Room size: 42 m²/452 ft²
  • Nature view
  • 1 king bed
Enter dates to see prices
DELUXE SUITE, 1 King Size Bed, Garden or Mounta in View
...
  • Room size: 89 m²/958 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe Room with Garden View
...
  • Room size: 42 m²/452 ft²
  • Garden view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe King Suite with Garden or Mountain View
...
  • Room size: 88 m²/947 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
2 BEDROOM VILLA, Private Pool, Private Garden
...
  • Balcony/terrace
  • Kitchenette
Enter dates to see prices
Deluxe King Room
...
    Enter dates to see prices
    Deluxe Twin Room
    ...
      Enter dates to see prices
      Two Bedroom Villa with Private Pool and Garden
      ...
      • Room size: 270 m²/2906 ft²
      • Garden view
      • 2 king beds
      Enter dates to see prices

      Frequently asked questions

      Does Pullman Luang Prabang have bars on-site?

      Enjoy your getaway the best way possible with Pullman Luang Prabang's bar and poolside bar available right in front of your doorstep for whenever you need a drink or two.

      Does Pullman Luang Prabang offer spa services?

      You can benefit from your stay at Pullman Luang Prabang all the more by enjoying the property's available spa services that are offered for all its guests to make your evening or night far better.

      What kinds of entertainment are available at Pullman Luang Prabang?

      Pullman Luang Prabang features games room while you stay at this property, supplying visitors with entertainment value all throughout your stay here.

      Does Pullman Luang Prabang have a fitness center?

      Pullman Luang Prabang offers free 24-hour fitness center that is handily located at the tip of your finger, allowing you to get your daily exercise routine in at any hour of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.

      What are the property's policies for children's bedding at Pullman Luang Prabang?

      Pullman Luang Prabang's policy pertaining to children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

      When was Pullman Luang Prabang built?

      Pullman Luang Prabang was built in 2018.

      How many floors does Pullman Luang Prabang have?

      Pullman Luang Prabang has a total of 2 floors.

      What is the verified guest review consensus about Pullman Luang Prabang's breakfast?

      77.0% of our verified visitor reviews have given an optimistic review and comments about this property's breakfast. You can look up on more detailed customer reviews, and comments for Pullman Luang Prabang down in the review section.

      What is the average rating that verified Solo travelers' have given to Pullman Luang Prabang?

      Past solo travelers that have stayed at this property have given Pullman Luang Prabang an average rating of 8.0. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

      What is the typical rating that past Couples' have given to Pullman Luang Prabang?

      Verified couple travelers that have stayed at this property have given Pullman Luang Prabang an average rating of 8.9. You can look up on more descriptive customer assessments, and comments by filtering for a specific type of verified guest travelers down in the review section.

      See map

      Explore the neighborhood

      What people love about Pullman Luang Prabang

      • 9.2

        Exceptional
        Cleanliness

        "Rooms were large, modern, and very clean."

        SY

        |

        March 1, 2023

      • 8.4

        Excellent
        Staff 

        "Nice resort, clean rooms,helpful staff."

        Andrzej

        |

        October 8, 2022

      • 10

        Exceptional
        Location

        "Hotel located in the areas where it's very quiet and peaceful."

        Sarawut

        |

        February 12, 2023

      Overall rating:

      8.7

      Excellent
      288 reviews
      Cleanliness
      9.2
      Facilities
      8.9
      Location
      7.9
      Read all reviews >
      What travelers say they love:
      Superb breakfast and room is new and clean.
      Natcharee from Thailand
      Group
      More about Pullman Luang Prabang

      More about Pullman Luang Prabang

      Pullman Luang Prabang

      Pullman Luang Prabang is a smart choice for travelers to Luang Prabang, offering a relaxed and hassle-free stay.
      The facilities and services provided by Pullman Luang Prabang ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and shuttle services to help you get to where you want to go in Luang Prabang.
      Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
      In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
      Experience high-quality room facilities during your stay at Pullman Luang Prabang. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Pullman Luang Prabang include rooms with separate living room and balcony or terrace. Some selected rooms have television and cable TV to keep guests entertained.
      The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. Pullman Luang Prabang also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


      Dining and things to do

      Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Pullman Luang Prabang is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
      Have fun at night with your travel companions right at the hotel's bar.
      To fill your days, be sure to check out the fantastic facilities offered at Pullman Luang Prabang. Pamper and indulge yourself with a visit to the massage and spa. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
      For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the yoga room in the hotel. Have some relaxing fun with family and friends at the library and games room. Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.


      Around the property

      There are many attractions to discover within close proximity to Pullman Luang Prabang. Pose in front of Alms Giving Ceremony located 4.9 km away, and you can always show your friends the time you went to Luang Prabang. Whatever you may be looking to buy on your trip to Luang Prabang, chances are you'll find it at Luang Prabang Night Market located 4.2 km away.

      Show less

      Amenities and facilities

      Excellent
      Facilities

      8.9

      Most talked about facilities

      Breakfast

      1 mention

      Swimming Pool

      1 mention

      Languages spoken
      • English
      • Arabic
      • Chinese [Cantonese]
      • Chinese [Mandarin]
      • French
      • Japanese
      • Lao
      • Thai
      Outdoor
      • Bicycles
      Accessibility
      • On-site accessible restaurants / lounges
      • Wheelchair accessible
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Internet [LAN]
      • Internet services
      • Wi-Fi [portable rental]
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Body scrub
      • Bowling alley
      • Fitness center
      • Foot bath
      • Game room
      • Garden
      • Golf course [on-site]
      • Hiking
      • Massage
      • Outdoor recreational features
      • Pool with view
      • Spa
      • Spa/sauna
      • Swimming pool [outdoor]
      • Ticket services
      • Tours
      • Yoga room
      Cleanliness and safety
      • Anti-viral cleaning products
      • Body thermometer
      • Breakfast in room
      • Breakfast takeaway service
      • Cashless payment service
      • Covid-19 testing service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Doctor/nurse on call
      • Face coverings on staff
      • First aid kit
      • Free face masks
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Hygiene certification
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Professional-grade sanitizing services
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Shared stationery removed
      • Staff trained in safety protocol
      • Sterilizing equipment
      • Temperature check for guests and staff
      Dining, drinking, and snacking
      • A la carte breakfast
      • Alcohol
      • Alternative meal arrangement
      • Bar
      • BBQ facilities
      • Bottle of water
      • Breakfast [buffet]
      • Breakfast [continental]
      • Breakfast service
      • Coffee shop
      • Fruits/snacks
      • Happy hour
      • Poolside bar
      • Restaurant [halal]
      • Restaurants
      • Room service [24-hour]
      • Snack bar
      Services and conveniences
      • Air conditioning in public area
      • Concierge
      • Contactless check-in/out
      • Currency exchange
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Elevator
      • Facilities for disabled guests
      • Food delivery
      • Gift/souvenir shop
      • Grooming service
      • Heating in public area
      • Invoice provided
      • Ironing service
      • Laundry service
      • Library
      • Luggage storage
      • Meeting/banquet facilities
      • Postal service
      • Safety deposit boxes
      • Smoke-free property
      • Smoking area
      • Terrace
      • Xerox/fax in business center
      For the kids
      • Babysitting service
      • Family room
      • Kids club
      • Kids facilities
      • Kids meal
      • Playground
      • Swimming pool [kids]
      Land sports
      • Golf course (within 3 km)
      Access
      • Allergy-free rooms
      • CCTV in common areas
      • CCTV outside property
      • Check-in/out [express]
      • Check-in/out [private]
      • Check-in [24-hour]
      • Exterior corridor
      • Fire extinguisher
      • Front desk [24-hour]
      • Litter boxes
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature
      • Security [24-hour]
      • Smoke alarms
      Getting around
      • Airport transfer
      • Bicycle parking
      • Car park [free of charge]
      • Car park [on-site]
      • Shuttle service
      • Taxi service
      Sports equipment rental
      • Bicycle rental
      Available in all rooms
      • Air conditioning
      • Alarm clock
      • Baby cot (upon request)
      • Balcony/terrace
      • Bathrobes
      • Bathroom phone
      • Bathtub
      • Blackout curtains
      • Closet
      • Clothes rack
      • Coffee/tea maker
      • Complimentary spa access
      • Concierge
      • Desk
      • Dining table
      • Electric kettle
      • Fan
      • Fire extinguisher
      • Fitness club privileges
      • Free bottled water
      • Free welcome drink
      • Hair dryer
      • Hand sanitizer
      • In-room safe box
      • Internet access – wireless
      • Ironing facilities
      • Linens
      • Mirror
      • Non-smoking
      • Outdoor furniture
      • Private bathroom
      • Safety/security feature
      • Satellite/cable channels
      • Scale
      • Seating area
      • Separate dining area
      • Separate shower/bathtub
      • Sewing kit
      • Shoeshine kit
      • Shower
      • Slippers
      • Smoke detector
      • Sofa
      • Swimming pool [direct access]
      • Telephone
      • Toiletries
      • Towels
      • Trash cans
      • Umbrella
      • Wake-up service
      • Wi-Fi [free]
      • Wine glasses

      Food and dining

      Breakfast options
      • American
      • Asian
      • Continental
      • Vegetarian
      • Gluten-free
      Restaurants on site
      Atelier
      • Cuisine: International, Local
      • Menu: Buffet, A-la-carte
      H2O Pool Bar
      • Menu: Buffet
      Junction Bar
      • Menu: Buffet

      Location

      Ban Pong Wah, Phoumok Road, Luang Prabang, Laos, 06000
      Very good
      Location

      7.9

      Airports
      • Luang Prabang International Airport (LPQ)
        7.8 km
      • Oudomsay Airport (ODY)
        92.2 km
      Public transportation
      • Luang Prabang Southern Bus Station
        2.8 km
      • Luang Prabang Northern Bus Station
        6.5 km
      Hospital or clinic
      • Lao Friends Hospital For Children
        1.4 km
      Shopping
      • Luang Prabang Night Market
        4.3 km

      What's nearby

      Popular landmarks
      • Luang Prabang Night Market
        4.3 km
      • Mount Phousi
        4.5 km
      • Royal Palace Museum
        4.5 km
      • Old Quarter Luang Prabang
        4.5 km
      • Bamboo Bridge
        4.6 km
      • Alms Giving Ceremony
        4.9 km
      • Wat Xiengthong
        5.5 km
      • Tad Sae Waterfall
        12.1 km
      • Kuang Si Falls
        17.4 km
      Nearby landmarks
      • The Living Land Company
        450 m
      • The Living Land Farm
        470 m
      • Lao Friends Hospital For Children
        1.4 km
      • Phakans Clinic
        1.5 km
      • Luang Prabang Bowling Alley
        1.6 km
      • Luang Prabang Golf Club
        2.2 km
      • Ock Pop Tok Living Crafts Centre
        2.3 km
      • Ock Pop Tok
        2.4 km
      • Phosi Market
        2.6 km
      • Luang Prabang Southern Bus Station
        2.8 km
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-2 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib available upon request
      Children 3-11 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 12 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • The property provides shuttle bus service at an additional charge. Please contact the property for more information.
      • One child under 12 years old stays for free if using existing bed. Any additional child will be charged an extra fee of USD 35
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from14:00
      • Check-out until12:00
      Getting around
      • Airport transfer fee18 USD
      • Distance from city center4.5 km
      • Travel time to airport (minutes)30
      Extras
      • Breakfast charge (unless included in room price)18 USD
      The property
      • Non-smoking rooms/floorsyes
      • Number of bars/lounges2
      • Number of floors2
      • Number of restaurants1
      • Number of rooms 123
      • Year property opened2018
      Parking
      • Daily parking fee0 USD

      Property announcements

      Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

      Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

      The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

      In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

      Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

      Reviews of Pullman Luang Prabang from real guests

      Provided by verified guests of Agoda
      8.7
      Cleanliness9.2
      Facilities8.9
      Location7.9
      Service8.9
      Value for money8.9
      High score for Luang Prabang
      Rating
      9+ Exceptional (48)
      8-9 Excellent (10)
      7-8 Very Good (9)
      6-7 Good (0)
      <6 Below Expectation (5)
      Time of the year
      Mar - May (14)
      Jun - Aug (6)
      Sep - Nov (20)
      Dec - Feb (32)

      Show reviews that mention 

      Showing 72 verified guest comments
      1234
      10.0
      Exceptional
      Surawut from Thailand
      Couple
      Deluxe King Garden View
      Stayed 3 nights in October 2022

      Best hotel experience ever! ”

      It was my birthday and the staff arranged so many cute things to the tiniest details. Khun Phuot was super helpful, friendly and informative along with other staff as well. 10/5 star!

      Reviewed October 09, 2022

      See room deals

      Dear Surawut, We very much appreciate your comments regarding your stay at the Pullman Luang Prabang. We were delighted to learn that you had an excellent stay with us and particularly value our hotel and staff assistant and friendliness. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bounpheng Phengthilath Senior Assistant Front Office Manager

      Responded October 25, 2022
      Pullman Luang Prabang
      10.0
      Exceptional
      Patrick from United States
      Couple
      Deluxe King Garden View
      Stayed 4 nights in October 2019

      A quiet slice of paradise”

      My girlfriend and I were blow away by the gorgeous grounds of the hotel, the rooms, and especially the friendly and attentive staff. They went above and beyond to learn our names, remember details of our stay, and make suggestions for each day we were there. Additionally, after a motorbike accident they took extra care to make sure my girlfriend was comfortable, safe, and had access to the local hospital. I can't say enough for how the employees and hotel staff made this beautiful place feel truly luxurious.

      Reviewed February 13, 2020

      See room deals

      Thank you for the wonderful review

      Responded February 14, 2020
      Pullman Luang Prabang
      9.6
      Exceptional
      Godfrey from United Kingdom
      Solo traveler
      Deluxe Twin Bed Garden View
      Stayed 5 nights in February 2020

      Stay at PULLMAN in Luang Prabang ”

      This is a beautiful hotel set in the middle of paddy fields. High quality rooms and equipment. Staff were excellent and very attentive. The hotel is about 5 kilometres from Luang Prabang. There is a free shuttle service to town which is good. It would be even better if it was more frequent, particularly in the evening. The only negative thing about the hotel is that the water tanks run out of water sometimes, which can be very inconvenient. Given that the hotel is described as a 5 star hotel, this is an issue that the hotel should as a matter urgency looking to rectify. The only other issue I was surprised about was the hotel does not have a jaccuzi and the gym etc which they have, you have to pay. Normally, these facilities are free to hotel guests, as it certainly was the case when I stayed at the PULLMAN in Miri, Borneo last year. In all other aspects, I was very satisfied with my stay at the Pullman Luang Prabang and hence my 5 star rating. I am certainly hoping to return

      Reviewed February 25, 2020

      See room deals

      10.0
      Exceptional
      Wichuda from Thailand
      Group
      Deluxe Twin Bed Garden View
      Stayed 2 nights in May 2022

      Impressive”

      clean, good breakfast, a lot of thing to do😃

      Reviewed May 29, 2022

      See room deals

      Dear Wichuda, Thank you for your feedback. I am glad to know you enjoyed your stay. I will be sure to share it with other team member. You are always welcome to stay with us again when your travels bring you to this way. Kind regards, Pannathat Sodsaard Front Office Manager

      Responded July 05, 2022
      Pullman Luang Prabang
      10.0
      Exceptional
      kimberly from United States
      Solo traveler
      Deluxe King Garden View
      Stayed 3 nights in February 2020

      Loved it.”

      Food was great and reasonable prices. People bent over backwards to do anything they can for you. Wonderful place

      Reviewed March 03, 2020

      See room deals

      9.6
      Exceptional
      Charlotte from Australia
      Couple
      Deluxe King Garden View
      Stayed 3 nights in February 2020

      Exceptional”

      This is one of the best places I have ever stayed. The pools were so beautiful and the whole property had such a relaxing feel. Even though it’s a little out of town, the free shuttle service was very easy. We only ate at the restaurant one day because it was a little outside our price range but the food we did have was delicious. Would absolutely stay here again if we came back!

      Reviewed February 15, 2020

      See room deals

      Thank you for your generous review!

      Responded February 17, 2020
      Pullman Luang Prabang
      9.2
      Exceptional
      Megan from Canada
      Couple
      Deluxe King Garden View
      Stayed 2 nights in February 2020

      Recent Stay ”

      We recently stayed at Pullman for 2 nights. The hotel was beautiful. Restaurant food was really nice and the breakfast buffet had a great selection. We had a minor mixup where they tried to check another guest into our room, but they apologized and provided a fruit basket. The staff were all friendly and helpful booking shuttles to / from town. Would recommend staying here.

      Reviewed February 17, 2020

      See room deals

      9.2
      Exceptional
      Peter from United Kingdom
      Couple
      Deluxe King Garden View
      Stayed 4 nights in February 2020

      Great 4 day break at Pullman Luang Prabang.”

      A little out of town but regular shuttle bus service meant this was not a problem. Staff very friendly and helpful. We loved the grounds with rice fields and organic garden, as well as three pools and many seating areas. Will definitely recommend to family and friends.

      Reviewed March 02, 2020

      See room deals

      Thank you for your feedback!

      Responded March 02, 2020
      Pullman Luang Prabang
      9.2
      Exceptional
      jennifer from Australia
      Solo traveler
      Deluxe King Garden View
      Stayed 2 nights in November 2020

      Beautiful”

      Lovely quiet grounds with natural views. Two nice big pools and staff who are willing to please.

      Reviewed December 01, 2020

      See room deals

      Dear Jennifer, Thank you so much for sharing your latest experience at Pullman Luang Prabang. We will share your compliment with our team. We are sure that this feedback will encourage all of our staff to continuously improve the quality of our services. We hope to welcome you again. Best regards, Pullman Luang Prabang Team

      Responded December 07, 2020
      Pullman Luang Prabang
      9.6
      Exceptional
      Gultida from Thailand
      Couple
      Deluxe King Garden View
      Stayed 2 nights in February 2020

      Exceptional”

      Everything was perfect!

      Reviewed February 19, 2020

      See room deals

      8.4
      Excellent
      Andrzej from Poland
      Couple
      Deluxe King Garden View
      Stayed 3 nights in September 2022

      Excellent”

      Nice resort, clean rooms,helpful staff. However, some external facilities require refurbished.

      Reviewed October 09, 2022

      See room deals

      Dear Andrzej, We very much appreciate your comments regarding your stay at the Pullman Luang Prabang. We were delighted to learn that you had an excellent stay with us and our friendliness staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bounpheng Phengthilath Senior Assistant Front Office Manager

      Responded October 25, 2022
      Pullman Luang Prabang
      7.6
      Very good
      Kay from Singapore
      Group
      Deluxe Twin Bed Garden View
      Stayed 4 nights in January 2023

      Nice and cozy place”

      If one loves to be tranquillity, it is good place to stay. For nature lovers, it’s a perfect place to inspire nature. It’s a little far from town but hotel provides shuttle service to city centre. Every time, if one doesn’t want to eat at hotel, need to go out for meal.

      Reviewed January 31, 2023

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      Dear Kay, Thank you for the stay. We appreciate that you shared your review here with us and others. Giving the review we received, we are expecting a positive rating. Please do not hesitate to reach us out for the details we could have possibly missed to meet your satisfaction. We look forward to welcoming you back again. Sincerely, Pullman Luang Prabang

      Responded May 24, 2023
      Pullman Luang Prabang
      8.0
      Excellent
      Mali from United States
      Family with young children
      Deluxe King Garden View
      Stayed 5 nights in October 2022

      Breath taking views”

      Amazing hotel, with young staff and decent food. Staff training is needed, coverage and communication for employees is needed and the breakfast needs more variety.

      Reviewed November 03, 2022

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      8.0
      Excellent
      sonda from Singapore
      Couple
      Deluxe Twin Bed Garden View
      Stayed 3 nights in February 2020

      Exquisite location and beauty”

      Food could be a lot better to entice guests to eat other than breakfast. The rooms are clean but could be updated for a lighter more modern feel. ) a bit dark and heavy). Staff for the most part is lovely but many can not speak English especially in the dining room. Overall a lovely place to stay. Recommend.

      Reviewed October 23, 2020

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      Dear Sonda, We very much applicate both positive and constructive feedback. Your comments will be shared to our team, which I believe that this feedback will encourage our staffs to continuously improve the quality of our service. Thank you for sharing your experience, and we hope to welcome you to Pullman Luang Prabang again. Best regards, Pullman Luang Prabang team

      Responded October 26, 2020
      Pullman Luang Prabang
      8.0
      Excellent
      rain from Singapore
      Couple
      Deluxe Twin Bed Garden View
      Stayed 2 nights in June 2022

      Big and great view”

      Further from city centre but hotel is big with great mountain views. Good facilities around. Room is big and cozy.

      Reviewed July 07, 2022

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      Dear rain, Thank you for your feedback. I will be sure to share your comments with the team. You are always welcome to stay with us again when your travels bring you to this way. Kind regards, Pannathat Sodsaard Front Office Manager

      Responded August 06, 2022
      Pullman Luang Prabang
      7.2
      Very good
      Max from Thailand
      Family with young children
      Premium Deluxe Room
      Stayed 3 nights in December 2019

      Beautiful surroundings”

      Really beautiful hotel with amazing surroundings. The breakfast is really not worth the money so I would suggest going to the main street for food. The hotel can arrange the pick ups for you (40,000 if I remember correctly). Cleanliness in the room wasn't the best but the staff are very responsive and willing to help with anything you might need. There is nothing near the hotel so keep in mind you'll need to travel. You can arrange a much cheaper airport transport if you book with any of the local guys yourself (18 USD from the hotel).

      Reviewed January 19, 2020

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      7.2
      Very good
      AMANDEEP from United Kingdom
      Solo traveler
      Deluxe King Garden View
      Stayed 4 nights in November 2019

      Pleasant retreat”

      A lovely expansive resort which has excellent rooms and facilities.

      Reviewed January 15, 2020

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      7.2
      Very good
      Liny from Laos
      Group
      Deluxe Twin Bed Garden View
      Stayed 2 nights in February 2022

      Very good”

      View so good

      Reviewed February 21, 2022

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      Dear Liny, Thank you choosing us. I am glad you are happy with our hotel atmosphere. I would love to make your experience even more amazing, if is there anything you would recommend us improving. Please feel free to let us know. We welcome your feedback regarding areas where improvement can be made, and hope to have a chance to serve you in the future. Best regards, Pannathat SODSA ARD Front Office Manager

      Responded February 23, 2022
      Pullman Luang Prabang
      5.6
      anton from United States
      Couple
      Deluxe Twin Bed Garden View
      Stayed 2 nights in February 2020

      Terrible service”

      Hotel rooms and grounds are nice but service is awful. Hotel van that was supposed to pick us up never showed up. It took bartender 30 minutes to make drinks that we ordered when there were no other people in the bar. Food and drinks are below average and extremely overpriced.

      Reviewed February 17, 2020

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      10.0
      Exceptional
      Brenda from Laos
      Couple
      Deluxe King Garden View
      Stayed 4 nights in October 2019

      Fantastic!”

      We stayed for four nights at the Pullman and had a fantastic time. The staff were super friendly and helpful. They really go the extra mile for their guests! The room was spotless! The restaurant at the resort was very good and extremely reasonable. The general manager, Denis, was terrific. He always took time out of his busy schedule to say hello and to make sure everything was going well. The hotel is located a bit out of town so you can relax away from the hubbub of the town centre. There is a shuttle bus that will take you to town and pick you up to bring you back to the hotel. We can’t wait to stay with them again on our next visit to Luang Prabang.

      Reviewed October 13, 2019

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