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Pullman Luang Prabang
Pullman Luang Prabang
Pullman Luang Prabang
Pullman Luang Prabang
Pullman Luang Prabang
Pullman Luang Prabang
Pullman Luang Prabang

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8.9

Excellent

315 reviews

315 reviews

Breakfast5
Housekeeping3
View2
See map

7.9

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Luang Prabang Night Market 4.3 km
Mount Phousi 4.5 km
Royal Palace Museum 4.5 km
Old Quarter Luang Prabang 4.5 km
Bamboo Bridge 4.6 km
Alms Giving Ceremony 4.9 km
Wat Xiengthong 5.5 km
Tad Sae Waterfall 12.1 km
Kuang Si Falls 17.4 km
Nearby landmarks
The Living Land Company 450 m
The Living Land Farm 470 m
Lao Friends Hospital For Children 1.4 km
Phakans Clinic 1.5 km
Luang Prabang Bowling Alley 1.6 km
Luang Prabang Golf Club 2.2 km
Ock Pop Tok Living Crafts Centre 2.3 km
Ock Pop Tok 2.4 km
Phosi Market 2.6 km
Luang Prabang Southern Bus Station 2.8 km

Pullman Luang Prabang

Ban Pong Wah, Phoumok Road, Luang Prabang, Laos, 06000 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Phoumok Road part of Luang Prabang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Kuang Si Falls. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

450 meters to The Living Land Farm

Check-in [24-hour]

Excellent room comfort & quality

Airport transport

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information"

Facilities

Front desk [24-hour]

Transport to airport

Bicycle rental

Car park

Kids club

Exercise area

Shuttle service

Complimentary WIFi in all rooms

Value for money8.8
Distance to city center4.5 km
Location rating7.9
Nearest airportLuang Prabang International Airport (LPQ)
Distance to airport7.8 km

Rooms available at Pullman Luang Prabang

Premium Deluxe Room
...
  • Room size: 66 m²/710 ft²
  • Nature view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Bed Garden View
...
  • Room size: 42 m²/452 ft²
  • Nature view
  • 2 single beds
Enter dates to see prices
Deluxe King Garden View
...
  • Room size: 42 m²/452 ft²
  • Nature view
  • 1 king bed
Enter dates to see prices
Deluxe King Suite with Garden or Mountain View
...
  • Room size: 83 m²/893 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
SUITE PREMIUM DELUXE SUITE, 1 King Size Bed, Private Garden and Mountain View
...
    Enter dates to see prices
    Two Bedroom Villa with Private Pool and Garden
    ...
    • Room size: 270 m²/2906 ft²
    • Balcony/terrace
    • 2 king beds
    Enter dates to see prices
    Premium Deluxe King Suite with Private Garden and Mountain View
    ...
    • Room size: 105 m²/1130 ft²
    Enter dates to see prices
    Deluxe Room with Garden View
    ...
    • Room size: 42 m²/452 ft²
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Other
    ...
    • Room size: 66 m²/710 ft²
    Enter dates to see prices
    DELUXE SUITE, 1 King Size Bed, Garden or Mounta in View
    ...
      Enter dates to see prices

      Frequently asked questions

      Does Pullman Luang Prabang have a hot tub?

      Pullman Luang Prabang does not have a hot tub.

      What time is check-in and check-out at Pullman Luang Prabang?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Pullman Luang Prabang?

      Pullman Luang Prabang is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 18 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Pullman Luang Prabang also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Pullman Luang Prabang has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Luang Prabang with private transportation, the hotel can arrange taxi service.

      Is breakfast offered at Pullman Luang Prabang?

      Start your mornings right, with the continental and buffet breakfast options offered at Pullman Luang Prabang. Adults can enjoy breakfast offered with an additional charge of 163637 LAK if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

      What are my dining options at Pullman Luang Prabang?

      Pullman Luang Prabang features an on-site restaurant for your dining convenience.

      Can special events be hosted at Pullman Luang Prabang?

      Audio-visual equipment service is offered to help your event go smoothly.

      What is the smoking policy at Pullman Luang Prabang?

      Pullman Luang Prabang does not permit smoking in any of its rooms, but allows smoking in designated areas.

      What restaurants are nearby Pullman Luang Prabang?

      Pullman Luang Prabang’s neighborhood is Phoumok Road which includes popular restaurants such as Huean Luang Prabang, the balcony by Lanith and Ock Pop Tok - Silk Road Cafe.

      What are popular attractions near Pullman Luang Prabang?

      Pullman Luang Prabang is located in Phoumok Road area, which is famous for attractions such as The Living Land Company.

      Show more questions
      See map

      Explore the neighborhood

      What people love about Pullman Luang Prabang

      • 10

        Exceptional
        Cleanliness

        "Clean, good breakfast, a lot of thing to do😃"

        Wichuda

        |

        May 28, 2022

      • 9.2

        Exceptional
        Staff 

        "Two nice big pools and staff who are willing to please."

        jennifer

        |

        December 1, 2020

      • 8

        Very good

        "Overall a lovely place to stay."

        sonda

        |

        October 23, 2020

      Overall rating:

      8.9

      Excellent
      315 reviews
      Cleanliness
      9.2
      Facilities
      8.9
      Location
      7.9
      Read all reviews >
      What travelers say they love:
      This is a beautiful hotel set in the middle of paddy fields.
      Godfrey from United Kingdom
      Solo traveler
      More about Pullman Luang Prabang

      More about Pullman Luang Prabang

      Pullman Luang Prabang

      Pullman Luang Prabang is a smart choice for travelers to Luang Prabang, offering a relaxed and hassle-free stay.
      The facilities and services provided by Pullman Luang Prabang ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and shuttle services to help you get to where you want to go in Luang Prabang.
      Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
      In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
      Experience high-quality room facilities during your stay at Pullman Luang Prabang. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Pullman Luang Prabang include a balcony or terrace, as part of the room design. Keep your entertainment options wide, even in your room, with a range of facilities, including television available in select rooms.
      The hotel also provides guests with a coffee or tea maker, bottled water and mini bar in some rooms. Pullman Luang Prabang also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


      Dining and things to do

      Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
      To fill your days, be sure to check out the fantastic facilities offered at Pullman Luang Prabang. Pamper and indulge yourself with a visit to the massage and spa. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
      For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the yoga room in the hotel. Have some relaxing fun with family and friends at the library and games room. Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.


      Around the property

      There are many attractions to discover within close proximity to Pullman Luang Prabang. Pose in front of Alms Giving Ceremony located 4.9 km away, and you can always show your friends the time you went to Luang Prabang. Whatever you may be looking to buy on your trip to Luang Prabang, chances are you'll find it at Luang Prabang Night Market located 4.2 km away.

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      Amenities and facilities
      Excellent
      Facilities

      8.9

      Most talked about facilities

      Breakfast

      1 mention

      Swimming Pool

      1 mention

      Languages spoken

      • English
      • Chinese [Cantonese]
      • Chinese [Mandarin]
      • French
      • Lao
      • Thai

      Outdoor

      • Bicycles

      Accessibility

      • Wheelchair accessible

      Internet access

      • Complimentary WIFi in all rooms
      • Internet [LAN]
      • Internet services
      • Wi-Fi in public areas

      Things to do, ways to relax

      • Bowling alley
      • Exercise area
      • Game room
      • Garden
      • Golf course [on-site]
      • Hiking
      • Massage
      • Pool with view
      • Spa
      • Swimming pool [outdoor]
      • Ticket services
      • Tours
      • Yoga room

      Cleanliness and safety

      • Anti-viral cleaning products
      • Body thermometer
      • Breakfast in room
      • Breakfast takeaway service
      • Cashless payment service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Doctor/nurse on call
      • Face coverings on staff
      • First aid kit
      • Free face masks
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Hygiene certification
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Professional-grade sanitizing services
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Shared stationery removed
      • Staff trained in safety protocol
      • Sterilizing equipment
      • Temperature check for guests and staff

      Dining, drinking, and snacking

      • Alternative meal arrangement
      • Bar
      • BBQ facilities
      • Coffee shop
      • Happy hour
      • Poolside bar
      • Restaurants
      • Room service [24-hour]

      Services and conveniences

      • Air conditioning in public area
      • Concierge
      • Contactless check-in/out
      • Currency conversion service
      • Daily cleaning
      • Disabled facilities
      • Doorman
      • Dry cleaning
      • Elevator
      • Food delivery
      • Gift/souvenir shop
      • Grooming service
      • Heating in public area
      • Invoice provided
      • Ironing service
      • Laundry service
      • Library
      • Luggage storage
      • Meeting/banquet facilities
      • Postal service
      • Safety deposit boxes
      • Smoke-free property
      • Smoking area
      • Terrace

      For the kids

      • Babysitting service
      • Family room
      • Kids club
      • Kids meal
      • Playground
      • Swimming pool [kids]

      Land sports

      • Golf course (within 3 km)

      Access

      • CCTV in common areas
      • CCTV outside property
      • Check-in/out [express]
      • Check-in/out [private]
      • Check-in [24-hour]
      • Exterior corridor
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature
      • Security [24-hour]
      • Smoke alarms

      Getting around

      • Bicycle parking
      • Car park [free of charge]
      • Car park [on-site]
      • Shuttle service
      • Taxi service
      • Transport to airport

      Sports equipment rental

      • Bicycle rental
      Food and dining
      Breakfast options
      • American
      • Asian
      • Continental
      • Vegetarian
      • Gluten-free
      Restaurants on site

      Atelier

      • Cuisine: International, Local
      • Menu: Buffet, A-la-carte

      H2O Pool Bar

      • Menu: Buffet

      Junction Bar

      • Menu: Buffet
      Location
      Ban Pong Wah, Phoumok Road, Luang Prabang, Laos, 06000
      Very good
      Location

      7.9

      Airports

      • Luang Prabang International Airport (LPQ)
        7.8 km
      • Oudomsay Airport (ODY)
        92.2 km

      Public transportation

      • Luang Prabang Southern Bus Station
        2.8 km
      • Luang Prabang Northern Bus Station
        6.5 km

      Hospital or clinic

      • Lao Friends Hospital For Children
        1.4 km

      Shopping

      • Luang Prabang Night Market
        4.3 km
      What's nearby

      Popular landmarks

      • Luang Prabang Night Market
        4.3 km
      • Mount Phousi
        4.5 km
      • Royal Palace Museum
        4.5 km
      • Old Quarter Luang Prabang
        4.5 km
      • Bamboo Bridge
        4.6 km
      • Alms Giving Ceremony
        4.9 km
      • Wat Xiengthong
        5.5 km
      • Tad Sae Waterfall
        12.1 km
      • Kuang Si Falls
        17.4 km

      Nearby landmarks

      • The Living Land Company
        450 m
      • The Living Land Farm
        470 m
      • Lao Friends Hospital For Children
        1.4 km
      • Phakans Clinic
        1.5 km
      • Luang Prabang Bowling Alley
        1.6 km
      • Luang Prabang Golf Club
        2.2 km
      • Ock Pop Tok Living Crafts Centre
        2.3 km
      • Ock Pop Tok
        2.4 km
      • Phosi Market
        2.6 km
      • Luang Prabang Southern Bus Station
        2.8 km
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds vary by room. Please check each room's capacity for details.

      All children are welcome.

      Infant 0-2 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib available upon request
      Children 3-11 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 12 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • The property provides shuttle bus service at an additional charge. Please contact the property for more information.
      • One child under 12 years old stays for free if using existing bed. Any additional child will be charged an extra fee of USD 35
      • When booking 6 or more rooms, special policies may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from14:00
      • Check-out until12:00

      Getting around

      • Airport transfer fee18 USD
      • Distance from city center4.5 km
      • Travel time to airport (minutes)30

      Extras

      • Breakfast charge (unless included in room price)163637 LAK

      The property

      • Non-smoking rooms/floorsyes
      • Number of bars/lounges2
      • Number of floors2
      • Number of restaurants1
      • Number of rooms 123
      • Year property opened2018

      Parking

      • Daily parking fee0 USD
      Property announcements

      Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

      Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

      The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

      In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

      Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

      Reviews of Pullman Luang Prabang from real guests

      Provided by verified guests of Agoda
      8.7
      /
      10
      Cleanliness9.2
      Facilities8.9
      Location7.9
      Service8.8
      Value for money8.8
      High score for Luang Prabang
      Rating
      9+ Exceptional (34)
      8-9 Excellent (5)
      7-8 Very Good (6)
      6-7 Good (0)
      <6 Below Expectation (3)
      Time of the year
      Mar - May (6)
      Jun - Aug (4)
      Sep - Nov (13)
      Dec - Feb (25)
      All guests (112)
      All room types
      All languages

      Show reviews that mention 

      Showing 48 verified guest comments
      123
      9.6
      Exceptional
      Godfrey from United Kingdom
      Solo traveler
      Deluxe Twin Bed Garden View
      Stayed 5 nights in February 2020

      Stay at PULLMAN in Luang Prabang ”

      This is a beautiful hotel set in the middle of paddy fields. High quality rooms and equipment. Staff were excellent and very attentive. The hotel is about 5 kilometres from Luang Prabang. There is a free shuttle service to town which is good. It would be even better if it was more frequent, particularly in the evening. The only negative thing about the hotel is that the water tanks run out of water sometimes, which can be very inconvenient. Given that the hotel is described as a 5 star hotel, this is an issue that the hotel should as a matter urgency looking to rectify. The only other issue I was surprised about was the hotel does not have a jaccuzi and the gym etc which they have, you have to pay. Normally, these facilities are free to hotel guests, as it certainly was the case when I stayed at the PULLMAN in Miri, Borneo last year. In all other aspects, I was very satisfied with my stay at the Pullman Luang Prabang and hence my 5 star rating. I am certainly hoping to return

      Reviewed February 25, 2020

      See room deals

      10.0
      Exceptional
      Brenda from Laos
      Couple
      Deluxe King Garden View
      Stayed 4 nights in October 2019

      Fantastic!”

      We stayed for four nights at the Pullman and had a fantastic time. The staff were super friendly and helpful. They really go the extra mile for their guests! The room was spotless! The restaurant at the resort was very good and extremely reasonable. The general manager, Denis, was terrific. He always took time out of his busy schedule to say hello and to make sure everything was going well. The hotel is located a bit out of town so you can relax away from the hubbub of the town centre. There is a shuttle bus that will take you to town and pick you up to bring you back to the hotel. We can’t wait to stay with them again on our next visit to Luang Prabang.

      Reviewed October 13, 2019

      See room deals

      9.6
      Exceptional
      Natcharee from Thailand
      Group
      Deluxe King Garden View
      Stayed 2 nights in December 2019

      Nice getaway”

      Great service from all staff and also facilities. It’s out of town but shuttle is available. Superb breakfast and room is new and clean. However, it will be nicer if he Hotel provides shuttle in early morning for guests to join merit making with monk which is one of highlighted activities in Luang Prabang. In overall, it’s a nice getaway place to stay.

      Reviewed December 20, 2019

      See room deals

      10.0
      Exceptional
      Kelly from United States
      Couple
      Deluxe King Garden View
      Stayed 3 nights in April 2019

      Amazing hotel!!!”

      What a wonderful resort! We absolutely loved our stay at the Pullman. The service was exceptional - everyone was so thoughtful about even the smallest details. We were upgraded to a large and lovely room. The rooms are new, clean and comfortable - we loved the large shower and bathtub. The hotel has 3 different pools all with beautiful views. We appreciated the quiet of the adults only pool. The restaurants and food were delicious. The hotel was offering a great deal for the spa and we were impressed with the quality of service. Although this hotel is not in town, it is a short van ride away. The setting of the hills and gardens is peaceful, relaxing, and exactly what we were looking for! I cannot wait to come back!

      Reviewed April 22, 2019

      See room deals

      9.2
      Exceptional
      Megan from Canada
      Couple
      Deluxe King Garden View
      Stayed 2 nights in February 2020

      Recent Stay ”

      We recently stayed at Pullman for 2 nights. The hotel was beautiful. Restaurant food was really nice and the breakfast buffet had a great selection. We had a minor mixup where they tried to check another guest into our room, but they apologized and provided a fruit basket. The staff were all friendly and helpful booking shuttles to / from town. Would recommend staying here.

      Reviewed February 17, 2020

      See room deals

      9.6
      Exceptional
      Chante from United States
      Couple
      Deluxe King Garden View
      Stayed 2 nights in November 2019

      The most amazing hotel!”

      Loved every bit of our stay at The Pullman. They gave us a complimentary room upgrade, and were so accommodating the whole time. The hotel is absolutely stunning and the staff does everything they can to make you feel comfortable and relaxed.

      Reviewed December 01, 2019

      See room deals

      9.2
      Exceptional
      Siu from Singapore
      Family with teens
      Deluxe Twin Bed Garden View
      Stayed 2 nights in January 2019

      great place for a vacation in an underdeveloped country”

      The title speaks for itself.

      Reviewed February 07, 2019

      See room deals

      Dear Siu, Sabaidee! Thank you very much for staying with us and rating our resort. Thank you for your kind words, we look forward to welcoming you back for another great vacation in future. Wish you a HAPPY CHINESE NEW YEAR ! Best wishes, Wing Ki and Team (Guest Experience Manager)

      Responded February 08, 2019
      Pullman Luang Prabang
      10.0
      Exceptional
      Patrick from United States
      Couple
      Deluxe King Garden View
      Stayed 4 nights in October 2019

      A quiet slice of paradise”

      My girlfriend and I were blow away by the gorgeous grounds of the hotel, the rooms, and especially the friendly and attentive staff. They went above and beyond to learn our names, remember details of our stay, and make suggestions for each day we were there. Additionally, after a motorbike accident they took extra care to make sure my girlfriend was comfortable, safe, and had access to the local hospital. I can't say enough for how the employees and hotel staff made this beautiful place feel truly luxurious.

      Reviewed February 13, 2020

      See room deals

      Thank you for the wonderful review

      Responded February 14, 2020
      Pullman Luang Prabang
      9.6
      Exceptional
      Charlotte from Australia
      Couple
      Deluxe King Garden View
      Stayed 3 nights in February 2020

      Exceptional”

      This is one of the best places I have ever stayed. The pools were so beautiful and the whole property had such a relaxing feel. Even though it’s a little out of town, the free shuttle service was very easy. We only ate at the restaurant one day because it was a little outside our price range but the food we did have was delicious. Would absolutely stay here again if we came back!

      Reviewed February 15, 2020

      See room deals

      Thank you for your generous review!

      Responded February 17, 2020
      Pullman Luang Prabang
      10.0
      Exceptional
      Sanporn from Thailand
      Group
      Deluxe King Garden View
      Stayed 1 night in October 2019

      Superb & Impressive!!!”

      -Great designed room as the hotel is quite new. Comfy bedding. -Excellent staff...helpful...smiling face...great service mind at every single contact points. -Great landscape design. -Great breakfast food & big space room.

      Reviewed October 27, 2019

      See room deals

      9.6
      Exceptional
      Andrew from United States
      Family with young children
      Deluxe Twin Bed Garden View
      Stayed 3 nights in July 2019

      Beautiful hotel in a magical landscape”

      Great place, wonderful pools, gorgeous location in the mountains / breakfast and dinner were also topnotch. Staff who drove the carts were wonderfully friendly. Just make sure if you have kids that you're not forced to pay extra if booking through agoda. When I booked it stated my kids would stay free - then when I showed up they tried the old "bait and switch," explaining that I'd have to pay extra because of hotel policy. I held my ground and they eventually agreed because of what was published on agoda. But I shouldn't have had to go through such an uncomfortable situation while on vacation.

      Reviewed November 19, 2019

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      9.6
      Exceptional
      Shi from Singapore
      Couple
      Deluxe King Garden View
      Stayed 3 nights in August 2019

      Landscaping alone is worth the cost of stay”

      Absolutely beautiful resort. Staff are great as well. Decent spread at breakfast. Well-equipped gym. One thing I feel can be improved is the frequency of the shuttle bus into town. Pro tip: A/C takes a while to cool the room down in the summer months. While not the most environmentally friendly, I'd leave it on even when I'm out of the room.

      Reviewed August 24, 2019

      See room deals

      10.0
      Exceptional
      kimberly from United States
      Solo traveler
      Deluxe King Garden View
      Stayed 3 nights in February 2020

      Loved it.”

      Food was great and reasonable prices. People bent over backwards to do anything they can for you. Wonderful place

      Reviewed March 03, 2020

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      10.0
      Exceptional
      Lan from Hong Kong SAR, China
      Couple
      Deluxe King Garden View
      Stayed 2 nights in April 2019

      perfect”

      we loved this resort! Everything was great apart from the fact that the electricity went off and on several times. The pool was great. The room was spacious and comfy. it was located not very far from the downtown. about 10 minutes ride. But the fare of airport transfer was not very reasonable.

      Reviewed May 21, 2019

      See room deals

      8.4
      Excellent
      Heng from United States
      Couple
      Deluxe King Garden View
      Stayed 2 nights in November 2019

      Customer service was brilliant and superb”

      The staff (especially Wing Ki) were attentive and friendly, even the GM was hospitable and very approachable. They made the entire experience awesome. The facilities (gym, pool) and surroundings were pleasant and relaxing. Beds were comfortable and room was cosy. There were some administrative screw up during check-out due to unaccounted deposit. The hot water supply was not ideal, not hot and slow. Water pressure in the shower and toilet were low. Wifi connection was intermittent.

      Reviewed November 11, 2019

      See room deals

      7.2
      Very good
      Max from Thailand
      Family with young children
      Premium Deluxe Room
      Stayed 3 nights in December 2019

      Beautiful surroundings”

      Really beautiful hotel with amazing surroundings. The breakfast is really not worth the money so I would suggest going to the main street for food. The hotel can arrange the pick ups for you (40,000 if I remember correctly). Cleanliness in the room wasn't the best but the staff are very responsive and willing to help with anything you might need. There is nothing near the hotel so keep in mind you'll need to travel. You can arrange a much cheaper airport transport if you book with any of the local guys yourself (18 USD from the hotel).

      Reviewed January 19, 2020

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      8.0
      Excellent
      sonda from Singapore
      Couple
      Deluxe Twin Bed Garden View
      Stayed 3 nights in February 2020

      Exquisite location and beauty”

      Food could be a lot better to entice guests to eat other than breakfast. The rooms are clean but could be updated for a lighter more modern feel. ) a bit dark and heavy). Staff for the most part is lovely but many can not speak English especially in the dining room. Overall a lovely place to stay. Recommend.

      Reviewed October 23, 2020

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      Dear Sonda, We very much applicate both positive and constructive feedback. Your comments will be shared to our team, which I believe that this feedback will encourage our staffs to continuously improve the quality of our service. Thank you for sharing your experience, and we hope to welcome you to Pullman Luang Prabang again. Best regards, Pullman Luang Prabang team

      Responded October 26, 2020
      Pullman Luang Prabang
      9.2
      Exceptional
      Peter from United Kingdom
      Couple
      Deluxe King Garden View
      Stayed 4 nights in February 2020

      Great 4 day break at Pullman Luang Prabang.”

      A little out of town but regular shuttle bus service meant this was not a problem. Staff very friendly and helpful. We loved the grounds with rice fields and organic garden, as well as three pools and many seating areas. Will definitely recommend to family and friends.

      Reviewed March 02, 2020

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      Thank you for your feedback!

      Responded March 02, 2020
      Pullman Luang Prabang
      9.2
      Exceptional
      jennifer from Australia
      Solo traveler
      Deluxe King Garden View
      Stayed 2 nights in November 2020

      Beautiful”

      Lovely quiet grounds with natural views. Two nice big pools and staff who are willing to please.

      Reviewed December 01, 2020

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      Dear Jennifer, Thank you so much for sharing your latest experience at Pullman Luang Prabang. We will share your compliment with our team. We are sure that this feedback will encourage all of our staff to continuously improve the quality of our services. We hope to welcome you again. Best regards, Pullman Luang Prabang Team

      Responded December 07, 2020
      Pullman Luang Prabang
      5.6
      anton from United States
      Couple
      Deluxe Twin Bed Garden View
      Stayed 2 nights in February 2020

      Terrible service”

      Hotel rooms and grounds are nice but service is awful. Hotel van that was supposed to pick us up never showed up. It took bartender 30 minutes to make drinks that we ordered when there were no other people in the bar. Food and drinks are below average and extremely overpriced.

      Reviewed February 17, 2020

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