Pullman Miri Waterfront
2017

Pullman Miri Waterfront

Lot 1347 Miri Waterfront Commercial Centre Sarawak 98000 MIRI MALAYSIA, Commercial Center, Miri, Malaysia, 98000
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Deluxe Room 1 King - Bed Pullman Miri Waterfront
Deluxe Room 1 King - Bed
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    Lobby Pullman Miri Waterfront
    Lobby Pullman Miri Waterfront
    Interior view Pullman Miri Waterfront
    Deluxe Room 1 King - Bed Pullman Miri Waterfront
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    Exterior view Pullman Miri Waterfront

    Pullman Miri Waterfront Reviews

    8.6
    Excellent
    /10
    (2888 reviews)See what guests said
    8.8
    Excellent

    "Friendly staff, rooms are spacious and above average clean."

    Ang

    -

    January 4, 2019

    8.8
    Excellent cleanliness
    Recommended by 95% of guests

    Things you’ll love about Pullman Miri Waterfront

    • 1 kilometers to public transportation

    • Airport transfer

    • Located in heart of Miri

    • Free Wi-Fi in all rooms!

    This property is in high demand!Booked 26 times since yesterday | 8 travelers are looking at this property right now
    Excellent
    Location
    8.6
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Sarawak Medical Centre330 m
  • Jalan Murai Street420 m
  • Sin Liang Supermarket500 m
  • Tally Laundry Services560 m
  • Dennis Lighting Centre570 m
  • The Imperial Mall650 m
  • Meri Handicraft Center710 m
  • Miri Handicraft Centre720 m
  • Miri City Medical Centre740 m
  • Main Post Office740 m
  • Value for money8.5
    Location rating8.6
    Nearest airportMiri Airport (MYY)
    Distance to airport8.2 km

    Rooms available at Pullman Miri Waterfront

    Deluxe Executive Room
    Deluxe Executive Room
    ...
    • Room size: 48 m²/517 ft²
    • Partial sea view
    • 1 king bed
    Enter dates to see prices
    Premium Superior Twin
    Premium Superior Twin
    ...
    • Room size: 64 m²/689 ft²
    • Partial sea view
    • 1 single bed
    Enter dates to see prices
    Superior Room 1 King Bed
    Superior Room 1 King Bed
    ...
    • Room size: 48 m²/517 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe 2 Single beds
    Deluxe 2 Single beds
    ...
    • Room size: 48 m²/517 ft²
    • Partial sea view
    • 2 single beds
    Enter dates to see prices
    Deluxe Room 1 King
    Deluxe Room 1 King
    ...
    • Room size: 48 m²/517 ft²
    • Partial sea view
    • 1 king bed
    Enter dates to see prices
    Superior Suite
    Superior Suite
    ...
    • Room size: 92 m²/990 ft²
    • Partial sea view
    • 1 king bed
    Enter dates to see prices
    Superior Room 2 single Beds
    Superior Room 2 single Beds
    ...
    • Room size: 48 m²/517 ft²
    • Partial sea view
    • 2 single beds
    Enter dates to see prices
    Deluxe Room 2 Single Beds
    Deluxe Room 2 Single Beds
    ...
    • Room size: 48 m²/517 ft²
    • Sea view
    • 2 single beds & 2 single be...
    Enter dates to see prices
    Double Premium Superior
    Double Premium Superior
    ...
      Enter dates to see prices
      Suite Standard
      Suite Standard
      ...
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        Have a question for Pullman Miri Waterfront?

        What people love about Pullman Miri Waterfront

        • 9.6
          Exceptional

          "A very nice view, a very nice location."

          Ing H.

          |

          December 5, 2018

        • 10.0
          Exceptional

          "Location is perfect, breakfast are awesome."

          Mohd N.

          |

          January 7, 2019

        • 10.0
          Exceptional

          "The staffs are friendly and helpful."

          Mohd N.

          |

          January 7, 2019

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        More about Pullman Miri Waterfront

        More about Pullman Miri Waterfront

        10.0
        Exceptional

        "Centre commercial, good location, city view and sea view, ea..."

        H

        |

        January 12, 2019

        An overview

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        What they offer

        10.0
        Exceptional

        "The bed is super comfortable and location is nearby the famo..."

        HJ Z.

        |

        January 8, 2019

        Show less

        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Announcements

        From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

        Reviews of Pullman Miri Waterfront from real guests

        Agoda Reviews (2888)Booking.com Reviews (2584)
        8.6
        /
        10
        Cleanliness8.8
        Facilities8.6
        Location8.6
        Service8.5
        Value for money8.5
        Provided by verified guests of Agoda
        All languages
        All guests (2888)
        All room types

        Show reviews that mention 

        Showing 1148 verified guest comments
        12345
        8.8
        Excellent
        Louise from Brunei Darussalam
        Couple
        Deluxe Room 1 King
        Stayed 1 night in March 2019

        Excellent”

        The view is really stunning from the rooms. The drinks at the pool bar however are really expensive considering the amount of alcohol provided in that drink. That was really disappointing. Everything else was great!

        Reviewed March 04, 2019

        Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

        Responded March 07, 2019
        Pullman Miri Waterfront
        6.8
        Good
        Faizol from Malaysia
        Solo traveler
        Superior Room 2 single Beds
        Stayed 3 nights in February 2019

        A better hotel in Miri as compared to others”

        It's a better hotel in Miri (as compared to others) with good location. But unfortunately Pullman or Accorr really need to review or audit this hotel. The hotel's room is 'empty': no clock, toiletries, set only for 1 set (and very basic), very limited tv channels (extremely disappointing), nothing on mini bar, tea/ coffee maker (?) as advertised. I think the hotel is trying to save costs. I afraid it tarnishes the image of Pullman and Accorr. Cleanliness in the bathroom is also very poor.

        Reviewed March 05, 2019

        Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

        Responded March 07, 2019
        Pullman Miri Waterfront
        10.0
        Exceptional
        MD from Malaysia
        Family with young children
        Superior Room 2 single Beds
        Stayed 1 night in February 2019

        SATISFIED, EXCELLENT”

        Hi, this is my first time stay at pullman hotel wt my kids,i really satisfied everthing,good for who have kids, the swimming pool so great.room service excellent, staff helpful.the hotel location is town easy to get food just next to hotel.till next vacay will stay again..see u in future.

        Reviewed February 26, 2019

        Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

        Responded March 02, 2019
        Pullman Miri Waterfront
        10.0
        Exceptional
        WONG from Malaysia
        Couple
        Superior Room 1 King Bed
        Stayed 1 night in February 2019

        P-E-R-F-E-C-T”

        my hotel experience in pullman miri is BEYOND WORDS we wanted a seaview as wanted to enjoy the morning sunrise in our bed room and the kind and cheerful counter assistant upgraded us to EXECUTIVE ! and not only that ! they even surprised me with a birthday cake to my doorstep ! THANK YOU SO MUCH PULLMAN MIRI ! THIS WILL BE THE MOST MEMORABLE EXPERIENCE I EVER HAD

        Reviewed February 23, 2019

        We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

        Responded February 25, 2019
        Pullman Miri Waterfront
        9.6
        Exceptional
        Ma from Philippines
        Group
        Superior Room 2 single Beds
        Stayed 1 night in February 2019

        Great staycation”

        The place is indeed for relaxation. They have pool, jacuzzi, sauna, gym, spa services. Breakfast is also okay. Room is spacious and clean with very soft pillows. Highly recommended. Given the chance, we will stay in this hotel again.

        Reviewed March 03, 2019

        Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

        Responded March 07, 2019
        Pullman Miri Waterfront
        8.8
        Excellent
        Mary from Malaysia
        Family with teens
        Superior Room 2 single Beds
        Stayed 2 nights in February 2019

        Good location, new hotel ”

        The rooms are new but the one I stayed in was too sparsely furnished, we had no place to put our 3 pieces of luggage as there was only 1 luggage rack. We ordered an extra bed but it was not made up nor provided toiletries on the 2nd day. Only the 2 twin beds were made up. So we had to ask Reception to make up the extra bed and send toiletries. The seafood buffet on Sat night was good value for money.

        Reviewed February 19, 2019

        Thank you for taking the time to tell us about your experience at the Pullman Miri Waterfront. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

        Responded February 19, 2019
        Pullman Miri Waterfront
        10.0
        Exceptional
        Jack from Malaysia
        Couple
        Deluxe Room 1 King
        Stayed 1 night in February 2019

        Absolutely Satisfied ”

        We were greeted with warmth and friendliness at the reception. Beautiful decoration at the lobby. We had a great room. Suite. Huge and spacious. Interior is nice and simple. Truly felt like home. Bed and pillows were absolute comfort. Overall, we love it at Pullman.

        Reviewed February 16, 2019

        Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

        Responded February 19, 2019
        Pullman Miri Waterfront
        10.0
        Exceptional
        Nurul from Brunei Darussalam
        Family with young children
        Superior Room 2 single Beds
        Stayed 1 night in February 2019

        One of the best ⭐️”

        The staff is very friendly and helpful. The facilities are Excellent, swimming pool, jacuzzi, sauna room and the gym is in a very good condition and at the same floor. The breakfast was marvelous! Definitely will come back again 😎

        Reviewed February 10, 2019

        Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

        Responded February 11, 2019
        Pullman Miri Waterfront
        9.2
        Exceptional
        Anne from Brunei Darussalam
        Couple
        Superior Room 1 King Bed
        Stayed 1 night in June 2018

        Centrally located hotel”

        Stayed before. Disappointed at the cleanliness of the bedroom and bathroom. The whole room felt slightly dusty, the floor hadn’t been mopped and the carpet hadn’t been vacuumed. When the hotel opened it was superb. I wonder if they are giving the staff enough time to properly service the rooms between guests.

        Reviewed February 06, 2019

        Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

        Responded February 11, 2019
        Pullman Miri Waterfront
        8.4
        Excellent
        Anne from Brunei Darussalam
        Couple
        Deluxe Room 1 King
        Stayed 1 night in February 2019

        City Centre hotel Miri”

        The Pullman Hotel Miri is located by the river in an excellent location. Good car parking. Excellent bed but the pillows were dreadful! One hard one and one huge softer one. We’ve stayed here previously and not had this as an issue before. The bed mattress though is super. Excellent shower / bathroom. Great WiFi. We didn’t use the restaurant this time but previous visits it has been very good.

        Reviewed February 06, 2019

        Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

        Responded February 06, 2019
        Pullman Miri Waterfront
        8.0
        Excellent
        Atul from Brunei Darussalam
        Couple
        Deluxe Room 1 King
        Stayed 1 night in March 2019

        Excellent service”

        Will stay at Pullman again

        Reviewed March 03, 2019

        Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

        Responded March 07, 2019
        Pullman Miri Waterfront
        7.6
        Very good
        Nur from Malaysia
        Business traveler
        Superior Room 2 single Beds
        Stayed 3 nights in February 2019

        Okay”

        1. Unfriendly front desk upon check in 2. Unstable wifi network during my 5 days stay and only able to use the wifi at lobby area 3. Helpful housekeeping staff upon my stay and friendly to assist for any request 4. Food for breakfast are okay just need to improve the menu due to the menu keep on repeat almost daily the same meals 5. Location okay, near to food restaurant and doby 6. The rest are okay, and for sure will stay at Pullman again next time!

        Reviewed February 25, 2019

        Thank you for taking the time to tell us about your experience at the Pullman Miri Waterfront. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies on the unfriendly staff upon checked in, At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

        Responded March 02, 2019
        Pullman Miri Waterfront
        10.0
        Exceptional
        Cristina from Malaysia
        Business traveler
        Superior Room 2 single Beds
        Stayed 3 nights in February 2019

        Nice hotel”

        Helpful staffs, clean hotel.

        Reviewed March 01, 2019

        Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

        Responded March 02, 2019
        Pullman Miri Waterfront
        9.6
        Exceptional
        Surina from Brunei Darussalam
        Couple
        Deluxe Room 1 King
        Stayed 1 night in April 2018

        Love it!”

        I have stayed at this hotel for so many times and never once I regret or let down. Their room was very big - it can be easily mistaken as a suite if you compare it to the other hotels. The room was very clean and nicely decorated! There were many food to choose from for breakfast but somehow the quality is not as nice as it was before but still okay. The staffs were friendly and efficient, so a big + !

        Reviewed January 24, 2019

        We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

        Responded January 29, 2019
        Pullman Miri Waterfront
        10.0
        Exceptional
        Yvonne from Malaysia
        Family with young children
        Superior Room 1 King Bed
        Stayed 4 nights in January 2019

        Worth every single cent”

        Most recommended hotel with all the great services from the teams. Very breastfeeding friendly hotel and they would try their level best to accommodate your request. Thank you once again and will definitely be back again.

        Reviewed January 22, 2019

        Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

        Responded January 23, 2019
        Pullman Miri Waterfront
        10.0
        Exceptional
        Jaya from Singapore
        Couple
        Deluxe Room 1 King
        Stayed 3 nights in January 2019

        Great place to stay”

        Fantastic hotel. Friendly and helpful staff. Rooms were perfect. Nice view...only I mean the only disappointment was the breakfast. It could have done with a bit of variety. Otherwise..it was perfect.

        Reviewed January 21, 2019

        Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

        Responded January 23, 2019
        Pullman Miri Waterfront
        9.2
        Exceptional
        Tan from Singapore
        Group
        Superior Room 2 single Beds
        Stayed 3 nights in August 2018

        Good comfortable stay.”

        Has a good 5 days stay in August 2018. The hotel is very comfortable and the room large. Staff were helpful and courteous. Breakfast was fantastic. However, cleanliness of room can be improved. Overall it was an excellent stay. Well done!

        Reviewed January 16, 2019

        Thank you for the rating and comments.We hope to see you again anytime soon!

        Responded January 18, 2019
        Pullman Miri Waterfront
        10.0
        Exceptional
        H from Brunei Darussalam
        Family with young children
        Superior Room 2 single Beds
        Stayed 1 night in January 2019

        Superior Twin Room, room given no. 1615 level 16”

        Centre commercial, good location, city view and sea view, easy to find some food very nearly. Staffs serviced very good. But when I stayed that day one night here, around my room something disturb, got sound likely knocking about from 10.00pm to 12.00pm. Then I asked recipients to check that. He said nothing happen. After 1.00am everything is OK.

        Reviewed January 12, 2019

        Thank you for taking the time to share your feedback. While I wish you had a better experience especially on the sound disturbance during your last stay with us, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

        Responded January 18, 2019
        Pullman Miri Waterfront
        10.0
        Exceptional
        HJ from Brunei Darussalam
        Solo traveler
        Deluxe Executive Room
        Stayed 1 night in December 2018

        Luxurious”

        The executive room is so luxurious and top-notch. The bed is super comfortable and location is nearby the famous seafood place The Fisherman's Wharf. I would love to stay in this hotel again next time.

        Reviewed January 08, 2019

        We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

        Responded January 10, 2019
        Pullman Miri Waterfront
        10.0
        Exceptional
        Mohd from Brunei Darussalam
        Group
        Superior Room 2 single Beds
        Stayed 1 night in December 2018

        Location and Service is tip top”

        This is my 2nd time staying at this hotel and this time I booked for it. What more can you say about this hotel it lives up to its name.. Location is perfect, breakfast are awesome.. The staffs are friendly and helpful. I would be back again next time.

        Reviewed January 07, 2019

        We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

        Responded January 10, 2019
        Pullman Miri Waterfront
        12345
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        Pullman Miri Waterfront
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        • Excellent location
        • Miri Handicraft Centre
        • City Bus Terminal is within 1 km