Pullman Phuket Arcadia Naithon Beach Resort
Pullman Phuket Arcadia Naithon Beach Resort
See all 6 photos
9.2
Exceptional

"Friendly and helpful staff."

stephen

|

March 29, 2018

Ocean Room - View Pullman Phuket Arcadia Naithon Beach Resort
Ocean Room - View
See all 6 photos
Lobby Pullman Phuket Arcadia Naithon Beach Resort
Lobby
See all 6 photos
Lobby Pullman Phuket Arcadia Naithon Beach Resort
Lobby
See all 6 photos
Interior view Pullman Phuket Arcadia Naithon Beach Resort
Interior view
See all 6 photos
See map Pullman Phuket Arcadia Naithon Beach Resort
See map
Excellent
Location
8.1
See all 6 photos Pullman Phuket Arcadia Naithon Beach Resort
See all 6 photos
Removed from saved list
What guests are saying:
Great location, easy access to beach, amazing pool
Tina from Singapore
Solo traveler
Service was excellent and beach is beautiful.
Nik E. from Malaysia
Family with young children
Its a great hotel for people looking for a quite and peaceful surrounding. The rooms are well maintained, clean and cozy. The staff were very friendly. Only draw back accessibility to town and other beaches, but since we were driving, we did not have any issues.
Karthik from India
Couple
Don’t know about others...but it’s the best hotel we’ve stayed here in Phuket...the beaches...less crowd more privacy...the environment suite you best when you need a piece mind...the staff are super friendly...we’ll be back for sure...😘😘😘
Mohd from Malaysia
Couple
Hotel has the great view, near the airport. Our group join yoga class in the morning and feel good. The teacher is friendly and attentively. But the food is more variety of choices when there are more customers.
penprapa from Thailand
Group
View from hotel is beautiful and staff are very helpful. I had such wonderful relax time there and definitely want to come back. If anybody needs calm relax holiday, I very recommend this place!
Minako from Japan
Solo traveler
One amongst the best location and hotels we have stayed in Thailand
TIMOTHY from Malaysia
Family with young children
Wonderful stay on my birthday! I enjoyed the best hospitality ever with super friendly staffs all around the resort and they prepared a birthday cake for me..thank you so much to make my birthday wonderful this year.
Eleanor from Malaysia
Group

Pullman Phuket Arcadia Naithon Beach Resort

Excellent location
- 170 meters to the beach
- What's nearby?
Excellent
From 709 reviewsSee what guests said
8.6
/
10
Exceptional room comfort and quality
9.0
Recommended by 92% of guests
Value for money8.3
Distance to city center30 km
Location rating8.1
Nearest airportPhuket International Airport (HKT)
Distance to airport5.8 km
  • Airport transfer

  • 170 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Select your room
9.0
Excellent
Room comfort & quality
11 travelers are looking at this property right nowBook now before it's too late!
1 Bedroom Pool Villa
1 Bedroom Pool Villa
...
  • Room size: 170 m²/1830 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Grand Deluxe
Grand Deluxe
...
  • Room size: 55 m²/592 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Ocean Room
Ocean Room
...
  • Room size: 46 m²/495 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Deluxe Room
Deluxe Room
...
  • Room size: 46 m²/495 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Grand Ocean
Grand Ocean
...
  • Room size: 55 m²/592 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Single Deluxe
Single Deluxe
...
  • Room size: 46 m²/495 ft²
Enter dates to see prices
Double Grand Deluxe
Double Grand Deluxe
...
  • Room size: 55 m²/592 ft²
Enter dates to see prices
Double Superior Ocean View
Double Superior Ocean View
...
  • Room size: 55 m²/592 ft²
Enter dates to see prices
Twin/Double room - Sea View
Twin/Double room - Sea View
...
    Enter dates to see prices
    Triple Room Panoramic
    Triple Room Panoramic
    ...
      Enter dates to see prices
      Have a question for Pullman Phuket Arcadia Naithon Beach Resort?

      What people love about the property

      • 9.2
        Exceptional

        "Staff were very helpful and friendly."

        LEE

        |

        February 27, 2017

      • 8.8
        Excellent

        "Pros: Great location."

        Rashid

        |

        January 27, 2018

      • 10.0
        Exceptional

        "The staff are super friendly"

        Mohd I.

        |

        December 17, 2017

      Up to 30% off with Agoda Insider Deals!

      Prices drop the moment you sign in!

      Sign in now
      More about Pullman Phuket Arcadia Naithon Beach Resort

      More about Pullman Phuket Arcadia Naithon Beach Resort

      8.4
      Excellent

      "Beautiful and very romantic"

      Ly

      |

      January 31, 2017

      An overview

      Show less

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What they offer

      10.0
      Exceptional

      "Room is very large with excellence view."

      Omjai

      |

      July 8, 2016

      Show less

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Real reviews from real guests

      Agoda Reviews (709)Booking.com Reviews (910)
      8.6
      /
      10
      Cleanliness8.9
      Facilities8.9
      Location8.1
      Room comfort and quality9.0
      Service8.8
      Value for money8.3
      Provided by verified guests of Agoda
      All languages
      All guests (709)
      All room types

      Show reviews that mention 

      Showing 523 verified guest comments
      12345
      9.2
      Exceptional
      David from Malaysia
      Family with teens
      Grand Deluxe
      Stayed 4 nights in December 2018
      Exceptional”
      We have been going to this Pullman for the past 4 years. Its a lovely resort with very beautiful views. The rooms are spacious and well designed. The staff are very helpful. We plan be back again next year!
      Reviewed December 24, 2018
      8.8
      Excellent
      SUNARDI from Vietnam
      Solo traveler
      Grand Deluxe
      Stayed 1 night in October 2018
      nice room & facilities”
      stayed in grand deluxe room, nice room with luxurious bath room and huge balcony. the resort locate on hill side overlooking Naithon beach with direct access to the beach area, nice view from the lobby / lounge area, esp on sunset .. however may not suitable for elderly / disable since this resort have some many steps and elevation. Good breakfast with variety of choices (score 8 out of 10)
      Reviewed October 26, 2018
      8.8
      Excellent
      Phutjarin from Thailand
      Family with young children
      Grand Deluxe
      Stayed 5 nights in December 2018
      Great location and facilities!”
      We stayed 5 nights and would have loved to stay longer. All was good and despite being there over the peak season during Christmas, it never felt too packed. With two young children below 4 we were grateful for the kids club, the staff there was engaging and offered different activities on a daily basis. Eateries outside the hotel available in walking distance. Obviously prices in Phuket are generally higher compared to Bangkok. Would stay there again. Loved the close proximity to the airport, it was just a 15 min drive.
      Reviewed January 02, 2019
      6.4
      Good
      Greg from United States
      Couple
      Grand Deluxe
      Stayed 2 nights in December 2018
      3 star at 5 star prices”
      Good: Nice pool and bar areas for relaxing Beach is good for swimming Bad: Extremely expensive food and drinks. Friendly staff but not well trained. Unless you book ocean view the rooms are not great and you have to rely on buggies to take you to main pool and restaurants Only 2 main restaurants.
      Reviewed December 26, 2018
      8.0
      Excellent
      Mandi from Hong Kong
      Solo traveler
      Grand Deluxe
      Stayed 1 night in September 2018
      Excellent team and facilities”
      I was there for a quick 1 night escape since I need to re-schedule my trip a bit and I chose this resort near airport. The entire property and facilities are all good. When I checked-in there are some rude guests from PRC interrupted but the staff remained very professional and being very helpful. I was sent to the room directly by their mini door-less car, it was really cute! Food was good since I went for both a la carte early dinner and I did try the buffet breakfast. The spa was good and my masseuse, she was just perfect! The vocalist at lounge next to the lobby was amazing, one of the best I ever met. The only thing which I need to mention is - I noticed that there are quite a lot of PRC guests and I think the facilities are quite old (esp in the room, stained shelf, marbles, balcony doors and curtain with mould), other than that I think on software - the score is definitely 9/10! FYI the property only support gadgets re-charge service at the reception.
      Reviewed September 25, 2018
      6.4
      Good
      Somsiri from Thailand
      Couple
      Deluxe Room
      Stayed 2 nights in November 2018
      The room was nice but the customer service was terrible! I stayed 2 nights. ”
      Once at the breakfast on 2 nov 18. The man staff were unhelpful and no service mind. And Once you check out and pick up car service ,they treat you like dirt! We checked out of the hotel at 12am. Poor!
      Reviewed December 03, 2018
      9.6
      Exceptional
      Celine from Singapore
      Family with young children
      Grand Deluxe
      Stayed 4 nights in October 2018
      Great Attention to Details ”
      My family and I enjoyed a truly pleasant stay at this resort. All staff was smiling and very helpful/accommodating. As we have a baby and requested a baby cot, upon checkin our room was all set with the baby cot and baby toiletries:) Then the next day, upon cleaning our room, the staff must have seen my baby bottles washed and provided me with a special baby bottle/nipple wash and more water bottles. How thoughtful!!! Thank you again for all the extra attention and care. We appreciated. We will come back!
      Reviewed November 05, 2018
      5.6
      Mei from Malaysia
      Couple
      Ocean Room
      Stayed 1 night in October 2018
      Just average ”
      Average stay. Is deep inside from noisy town, up on hillside but is near to airport. Staff is friendly and helpful. Pool is nice but inside the pool has a lots of tales is drop off, need to be careful when swim and step on it. It sharp at the corner of the drop off tales. Room is average, the bed is not comfortable, toilet is clean but the bathtub water is yellowish, not even dare to use the bathtub. Quiet disappointed on this stay. Breakfast is good. Food only have few choice outside hotel, and some roadside local food which so salty until can't even eat for second mouth.
      Reviewed October 22, 2018
      Dear Mei, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems mentioned and prevent future occurrence. I feel sad reading that your overall experience got impacted by several negative aspects highlighted in your review. You can count on me to share your feedback to improve our overall performance.In regards to the pool, I can confirm that we are discussing with our owners as well as various pool contractors and I can confirm that in 2019, the pool will be closed and totally repaired. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity Sincerely, Benoit Metanomski Director of Operations
      Responded October 30, 2018
      Pullman Phuket Arcadia Naithon Beach Resort
      10.0
      Exceptional
      Naomi from Australia
      Couple
      Ocean Room
      Stayed 2 nights in May 2018
      Heaven on earth”
      Absolutely enjoyed our 2 nights in an ocean view room. I loved the resort, it felt like i was in Jurassic Park, yes it's steep and can be slippery to walk around but that is it's beauty. We were in building 5 which was steps away from the smaller pool, which is lovely and not a far walk down to the resturants and main pool. The most comfortable bed and pillows I have slept in ever in SE Asia. Air conditioning is also very quite. Breakfast is amazing and enjoyed the Italian resturant very much. Yes it's expensive but the quality is there, even the burger and chips by the pool was top quality and really tasty. I hope to one day return here and will spend a few more nights.
      Reviewed May 22, 2018
      9.2
      Exceptional
      Patricia from Myanmar
      Couple
      Ocean Room
      Stayed 2 nights in March 2018
      Exceptional”
      Lovely room. Friendly and helpful staff. Pretty views. Lovely views from the bar. Nice swimming pools and fitness gym. Looks like a lot of activities for kids too. Good access to the beach. Secluded location so if you like a place where you can easily go into town this not the location for you.
      Reviewed March 29, 2018
      7.6
      Very good
      Eric from Singapore
      Family with teens
      Deluxe Room
      Stayed 3 nights in December 2018
      Very good”
      Room floor was constantly wet and slippery due to air con condensation.
      Reviewed December 26, 2018
      10.0
      Exceptional
      MOHD from Malaysia
      Couple
      Ocean Room
      Stayed 2 nights in September 2018
      The best experience in Phuket”
      We came in from another resort which was so so. Nothing special. Then for our final 2 nights we stayed at Pullman Arcadia Naithon. We wished it could have been longer! The staff are friendly. The place is beautiful. Our room came with an Ocean View and it was a splendid scene. Relaxing with the sound of the waves hitting the shore makes the room a bargain. You'd forget all the problems at home. Our room was huge and very very comfortable. Our large bed could fit in 4 people so my wife and i weren't complaining. The gym is accesible 24/7 and since im an early riser, i had the whole place to myself at 5am (regardless of the fact that we stayed during the low season). The breakfast was great with plenty of choices. We had our breakfast sitting outdoor facing the sea (again). It was a beautiful sight. Before sunset we would take a stroll by the beach which was less crowded vs Patong and then took a dip at the resort pool afterwards. We plan to return here again next year. The best!
      Reviewed October 03, 2018
      7.2
      Very good
      ian from United Kingdom
      Couple
      Deluxe Room
      Stayed 5 nights in August 2018
      Nice place, but a few issues”
      Great place generally and good location near a lovely beach. Room was damp, floor got wet from condensation often - this was the most annoying part of our stay. Staff were polite and good for the most part but on occasion not the most helpful. Breakfast was very good.
      Reviewed September 11, 2018
      Dear Ian, We would like to thank you for choosing our “Beach House” for your holiday destination and taking the time to share your comments. On the positive side, glad you have enjoyed the hotel in overall, staff as well as our lovely breakfast. We are sorry to hear your experience was tarnished by the condition of the room. We can only hope you took the time to speak with one of our staff members during your stay to see if we could find a better room for you as it appears this was the major impact on what could have been a great stay. We cannot change the past but welcome the opportunity to change your current memory with something more positive as our goal is create a resort “Guests Love” Please contact us directly when that occasion arise. Kind regards, Brett Wilson General Manager
      Responded September 22, 2018
      Pullman Phuket Arcadia Naithon Beach Resort
      8.8
      Excellent
      Ashfaqul from Canada
      Couple
      Ocean Room
      Stayed 2 nights in August 2018
      Excellent”
      The staff were excellent. always smiling and helpful. English was a challenge. We took the hotel car to tour, the driver's language skill was poor. The room was very nice, however the main desk was bend, drawers not working.
      Reviewed September 04, 2018
      9.2
      Exceptional
      Adam from United Kingdom
      Group
      Deluxe Room
      Stayed 2 nights in August 2018
      Big sprawling hotel with areas to improve on”
      Naithon is has a really nice beach but the place is dead in low season. The Pullman however seemed incredibly busy. The location, beach view and pools are really nice and has a good gym and loads of restaurant choices. But the place felt a bit over run at times. Especially at check-in which seemed to take an age as those checking in and checking in caused big queues. And there's a lot of kids at the main pool which we weren't expecting. Overall nice hotel for a couple of days, especially as so close to airport.
      Reviewed August 23, 2018
      8.8
      Excellent
      Riadh
      Couple
      Grand Deluxe
      Stayed 9 nights in July 2018
      Excellent location and facilities.”
      They need to pay more attention to ‘house keeping ‘ for guests who are staying for a week or more. We often had to ask for things like soap / shower gel/ towels etc. I think a “check list” system for the cleaners would be helpful
      Reviewed August 15, 2018
      Dear Riadh, We truly appreciate you sharing your feeling with us. On the positive side, glad you have enjoyed the hotel facilities as well as the location. Our goal is to provide a totally satisfying experience for all our guests and it appears on the occasion we let you down with the cleanliness. We would like to express our most sincere regret. Please rest assured that appropriate action has been taken with our room attendants and housekeeping supervisor, to ensure that the standard is keep consistency. We hope you will give us the opportunity of welcoming you again in Pullman Phuket Arcadia. In the meantime, We remain at your disposal should you require any further assistance. Kind regards, Brett Wilson General Manager
      Responded August 19, 2018
      Pullman Phuket Arcadia Naithon Beach Resort
      4.8
      kitleng from Macau
      Family with teens
      Grand Deluxe
      Stayed 1 night in August 2018
      nice resort / unprofesstional staff/ good food/ not very clean ”
      the location is far from anywhere, around the beach had a few restaurants but expensive. Resort is nice and beautiful, buffet breakfast many choice. staff performance is so so for me , for only she said her word and while I want to ask she try to stop me and keep on her introducing.
      Reviewed August 11, 2018
      Dear Kitleng, We would like to thank you for choosing our “Beach House” for your holiday destination and taking the time to share your comments. We are always doing our best to offer our valued guests the best possible experience; trying always to exceed our customers’ expectations and this is why I feel very sad to notice you left us with mixed feelings. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. It allows us to ensure and improve the quality of service we want to offer our guests. We hope that you will give us a chance to regain your confidence and we would love to have you back at our property. You can count on me and the entire team to look well after you and do our best to turn those mixed memories into more positive one. Kind regards, Brett Wilson General Manager
      Responded August 19, 2018
      Pullman Phuket Arcadia Naithon Beach Resort
      9.2
      Exceptional
      Alexander from Singapore
      Couple
      Ocean Room
      Stayed 2 nights in December 2018
      Simply amazing”
      what a beautiful hotel with amazing, comfortable and friendly staff! Defiantly a must go place!
      Reviewed December 17, 2018
      9.6
      Exceptional
      KEE from Malaysia
      Couple
      Deluxe Room
      Stayed 3 nights in October 2018
      Exceptional”
      hotel at hillside with sea views, staff were very helpful
      Reviewed October 24, 2018
      10.0
      Exceptional
      Erik from United States
      Solo traveler
      Ocean Room
      Stayed 1 night in September 2017
      Truly great hotel for the money”
      If you don't like it here then get back on your yacht and go away. Everything down to the last detail was perfect (except the weather). Little things like an espresso maker in the room, a Bluetooth speaker, light switches actually labeled, along with big things like the comfy bed and amazing views and pools. I would like to commend Ms. Mook and Mr. Prince at the reception desk for going above and beyond in their duties and kindly assisting me with my travel problems. Thanks!
      Reviewed September 16, 2017
      12345
      This is a popular property. Don't miss out!

      Back to search results

      Back to room choices

      |

      Dismiss

      Pullman Phuket Arcadia Naithon Beach Resort
      |Excellent 8.6
      ×
      Check in. Step out.
      Experiences on Agoda. Because your room is just the beginning.

      • Excellent location
      • Surin Beach