Pullman Putrajaya Lakeside Hotel
Pullman Putrajaya Lakeside Hotel
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7.6
Very good

"Its a great hotel, with great rooms great balcony and nice v..."

Hwoei F.

|

March 10, 2018

Executive - Guestroom Pullman Putrajaya Lakeside Hotel
Executive - Guestroom
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Lobby Pullman Putrajaya Lakeside Hotel
Lobby
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Lobby Pullman Putrajaya Lakeside Hotel
Lobby
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Swimming pool [outdoor] Pullman Putrajaya Lakeside Hotel
Swimming pool [outdoor]
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See map Pullman Putrajaya Lakeside Hotel
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Very good
Location
7.7
See all 6 photos Pullman Putrajaya Lakeside Hotel
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What guests are saying:
Good hotel and clean room.
Rosmawati from Malaysia
Business traveler
Our room has been upgraded to deluxe room which i love so much! Breakfast buffet was so great and the staffs are all friendly. Really enjoyed our staycation in this hotel.
Farah
Business traveler
good area.. for rest and relax, clean.. and excellent
shaiful from Malaysia
Family with young children
The hotel room is great to stay. The bed and pillows are very comfy. It is great to have a bathtub there. Buffet breakfast is OK, not bad. To swim in the swimming pool is a great experience coz there is picturesque scenery in front of you.
Kin from Malaysia
Couple
room is clean and comfort
sulaiman from Malaysia
Family with young children
Spotless! Loving everything from the staff to the shampoo and yoga matt in the room. Nothing i dislike about this hotel. Pleanty of choices for breakfast. It's a nice place for getaway and recharge.
PUIHAR from Malaysia
Business traveler
Room is clean and big. recommended
nor from Malaysia
Solo traveler
For three years i have booked here just for PUTRAJAYA NIGHT MARATHON (2016-2018). And a rest at Pullman after that long run is awesome!!!
Hamzah from Malaysia
Family with young children
recommend .. will come again
mohamed from Malaysia
Solo traveler
I got free room upgrade and the room are superb. Nice fittings and window view bathtub. My staycation with my wife here are memorable. Also good breakfast with plenty of choices.
Muhammad from Malaysia
Couple

Pullman Putrajaya Lakeside Hotel

Very good location
What's nearby?
Very good
From 3788 reviewsSee what guests said
7.9
/
10
Excellent facilities
8.2
Recommended by 82% of guests
Value for money7.9
Distance to city center35.6km
Location rating7.7
Nearest airportKuala Lumpur International Airport (KUL)
Distance to airport17.8 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Sauna

  • Air conditioning

Room choices
8.1
Excellent
Room comfort & quality
This property is in high demand!Booked 35 times since yesterday | 13 travelers are looking at this property right now
2 Bedroom Apartment
2 Bedroom Apartment
...
  • Room size: 155 m²/1668 ft²
  • Courtyard view
  • 1 king bed & 2 single beds
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Deluxe King Room with Balcony
Deluxe King Room with Balcony
...
  • Room size: 32 m²/344 ft²
  • Courtyard view
  • 1 king bed
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King 1-Bedroom
King 1-Bedroom
...
  • Room size: 52 m²/560 ft²
  • Courtyard view
  • 1 king bed
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Deluxe Executive King
Deluxe Executive King
...
  • Room size: 52 m²/560 ft²
  • Courtyard view
  • 1 king bed
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Deluxe King Balcony Lake View
Deluxe King Balcony Lake View
...
  • Room size: 32 m²/344 ft²
  • Lake view
  • 1 king bed
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Executive Suite with 1 King Bed
Executive Suite with 1 King Bed
...
  • Room size: 74 m²/797 ft²
  • Courtyard view
  • 1 king bed
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Deluxe Suite 1 King
Deluxe Suite 1 King
...
  • Room size: 65 m²/700 ft²
  • Courtyard view
  • 1 king bed
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Superior 2 Single Beds
Superior 2 Single Beds
...
  • Room size: 29 m²/312 ft²
  • Courtyard view
  • 2 single beds
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Premium Deluxe King Bed
Premium Deluxe King Bed
...
  • Room size: 32 m²/344 ft²
  • Courtyard view
  • 1 king bed
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Deluxe King Room
Deluxe King Room
...
  • Room size: 32 m²/344 ft²
  • Courtyard view
  • 1 king bed
Enter dates to see prices
Have a question for Pullman Putrajaya Lakeside Hotel?

What people love about the property

  • 10.0
    Exceptional

    "Beautiful place."

    NURULHUSNA

    |

    February 20, 2017

  • 10.0
    Exceptional

    "Room is clean and comfy."

    Amanda

    |

    August 1, 2017

  • 9.2
    Exceptional

    "Very comfortable and nice."

    Norsaliha

    |

    March 8, 2016

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More about Pullman Putrajaya Lakeside Hotel

More about Pullman Putrajaya Lakeside Hotel

9.6
Exceptional

"Room is spacious and exudes class."

Yong B.

|

March 6, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

9.2
Exceptional

"Overall was very good and fantastic."

SIN T.

|

June 10, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (3788)Booking.com Reviews (2856)
7.9
/
10
Cleanliness8.2
Facilities8.2
Location7.7
Room comfort and quality8.1
Service8.1
Value for money7.9
Provided by verified guests of Agoda
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All guests (3788)
All room types
Showing 2791 verified guest comments
12345
9.2
Exceptional
YASMIN from Malaysia
Family with young children
Superior 1 King Bed Room
Stayed 1 night in November 2018
Bad timing? Bad day?”
First, my one and only quiet night were disrupted by bikers testing their speed or something at the nearby empty road( like, where did they come from?). Secondly, we were charged RM 15 for overnight parking after checkout. Part of the deal? Maybe. We were not informed of that.
Reviewed December 12, 2018
Dear YASMIN, Greetings from Pullman Putrajaya Lakeside. Thank you for recently choosing to stay with us and also for sharing your most valued feedback. Parking fee is levied to all our guests and it is also mentioned in our website. Thank you for your feedback and we hope we will have the opportunity to welcome you again at Pullman Putrajaya Lakeside. Regards, Jeffrey
Responded December 15, 2018
Pullman Putrajaya Lakeside Hotel
6.0
yc from Malaysia
Business traveler
Superior 1 King Bed Room
Stayed 1 night in December 2018
Above average”
Very inconvenient location.... No shop, no restaurant around, since Pullman hotel no Chinese newspaper provide, so I ask the front desk staff and was told can't get any shop to buy it.... Jz can't believe 5stars hotel didn't provide newspaper
Reviewed December 16, 2018
8.4
Excellent
Mohamad from Malaysia
Couple
Superior 1 King Bed Room
Stayed 3 nights in December 2018
Stay at Pullman Putrajaya”
I reach the hotel around 3am and the receptionist said my reservation are not ready, because "the system audit" related to agoda. I have to wait for 30min. and finally can enter my room at 4am in the morning. overall its all nice and okay.
Reviewed December 10, 2018
Dear Mohamad, Thank you for recently choosing to stay with us and also for sharing your feedback. I am sorry that you had some challenges upon check-in and it is understandable that you felt frustrated about it as it was late and you must've been exhausted. I have shared your feedback with my team members for further improvement. It is nice to know that your stay was alright and I hope that we will be able to welcome you again at Pullman Putrajaya Lakeside. Regards, Jeffrey
Responded December 13, 2018
Pullman Putrajaya Lakeside Hotel
8.0
Excellent
NORHAYATI from Malaysia
Family with young children
Deluxe King Room
Stayed 2 nights in November 2018
Yatie from Malaysia”
We booked for 6 rooms, 1 room suite and 5 units deluxe. We stay at Jasmine block. I stay at suite room. The room very spacious. But .. towels was old, no carpet, ironing board was broken. The fridge not functioning, the aircond hot, curtain not tidy. Staff very helpful and responsive and do what they can. Stay for 3 days 2 night and we have to pay RM30 for the parking.
Reviewed December 03, 2018
Dear NORHAYATI, thank you very much for taking the time to share your review of Pullman Putrajaya Lakeside. We are sorry to read that your recent review was a disappointing one. We would also like to extend our sincere apologies in advance for the any shortcomings. Once again, thank you for sharing your experience, and we hope you will give us the opportunity to serve you in the near future.
Responded December 15, 2018
Pullman Putrajaya Lakeside Hotel
2.0
Ching from Malaysia
Business traveler
Deluxe King Balcony Lake View
Stayed 1 night in December 2018
Worst 5 stars hotel ever”
I am staying in EXECUTIVE room, on business trip. Heater is not working, called maintenance to come. but it took like 1 hours, then it say cannot fix, need plumber to come next morning 10am. But I need to bath that night and early morning, they say sorry cannot do anything, no more room available to change(but I check Agoda, still have available to book!). So, you want me to bath in cold water? what a ridiculous service is this. Pay for RM450+ to stay in crap room. Moreover, toilet cannot flush, totally faulty. What a disappointed room and hotel. Breakfast not NICE at all.
Reviewed December 12, 2018
Dear Ching, Thank you for recently choosing to stay with us and for your sharing your most valued feedback. It is disappointing to know that you have had a bad experience during your stay. Your feedback has been shared with our relevant department heads and it is also been highlighted in our daily meetings. I hope that we will have the opportunity to welcome you again to our hotel and to extend our normally high level of guest service that we pride ourselves with. Regards, Jeffrey
Responded December 15, 2018
Pullman Putrajaya Lakeside Hotel
4.0
HARI from Malaysia
Business traveler
Deluxe King Room with Balcony
Stayed 2 nights in December 2018
Room and facilities not maintained ”
The Service and the room does not meet 5 star standard. The receptionist not response to customer well by looking into computer screen. All the complain to receptionist does not get any response. the room are not clean with smell, the water tap head facing side. my room bathtub can't drawn water due to faulty tab. the door key came out and no response to fix it. After many complain, receptionist manage to change me to other room.
Reviewed December 12, 2018
Dear HARI, Thank you for recently choosing to stay with us and also for sharing your most valued feedback. It is disappointing to read that you did not receive high level of guest service that we normally pride ourselves with. Your feedback has been shared with our relevant department heads for improvement. We hope that we will have the opportunity to welcome you back to our hotel and extend to you the high level of guest service that we pride ourselves with. Regards, Jeffrey
Responded December 15, 2018
Pullman Putrajaya Lakeside Hotel
4.0
Muhamad from Malaysia
Group
Deluxe Executive King
Stayed 2 nights in December 2018
Avoid this hotel”
Facilities is not well maintain and no clear signage around the hotel. Stinky "state of the art" executive lounge with nothing except awful services. Their staff is nice at initial but wait until you bump into issue, they not helping at all. Facing issue with room after changing room it's even worst. Favorite reason of their staff is room is full while the fact is a lot of room is still available in Agoda to be booked.
Reviewed December 11, 2018
Dear Muhamad, Thank you for recently choosing to stay with us and also for sharing your feedback. It is sad to read that your stay was unpleasant and I apologize for any shortfalls of service that has occurred during your stay.I do hope that we have the opportunity to welcome you back at our hotel in the near future and extend our normally high level of service. Regards, Jeffrey
Responded December 15, 2018
Pullman Putrajaya Lakeside Hotel
8.0
Excellent
Amirah from Malaysia
Family with young children
Superior 1 King Bed Room
Stayed 1 night in November 2018
A good stay”
We went for a one-night staycation, overall it was a nice stay. Got upgraded to a room with a bathtub. Breakfast was good. We didn't have a chance to test out the pool because it was raining the morning of our checkout (checkout is at 11am, latest by 12pm).
Reviewed November 30, 2018
Dear Amirah, many thanks for taking the time to share your review of Pullman Putrajaya Lakeside. We are happy to read that you enjoyed your complimentary upgrade as well as the extensive buffet breakfast at B's Restaurant. It is obvious that we would love for you to return to try one if not all of our 4 swimming pools. Once again, thank you for sharing your experience, and we hope you will give us the opportunity to serve you better in the near future.
Responded December 01, 2018
Pullman Putrajaya Lakeside Hotel
8.0
Excellent
Eliza from Malaysia
Solo traveler
Deluxe King Room
Stayed 1 night in November 2018
Good for a break”
Hotel is really nice, once you get over how dark and quiet the basement parking is, and trying to find the lobby. It is true what the other reviewers said about the small signage. Nothing much in terms of shops around the hotel. There is a hotel restaurant on the lake but it was closed (for good?). Buffet dinner at the coffeehouse cost RM 157.95, for average fare. What I liked was the swimming pool area with lots of places to sit, with a bar next to it It's hard to read a book though, with the loud music. Pool closes at 10pm, perfect for me to swim after dinner. Room is cosy and comfortable. Staff good and friendly. Will come back.
Reviewed November 29, 2018
Dear Eliza, thank you very much for taking the time to share your review of Pullman Putrajaya Lakeside. We are happy to read that you enjoyed the hospitality of our Heartist (staff), the 4 swimming pools as well as the cozy and comfortable room. We would also like to extend our sincere apologies for momentary blackout that you experienced in our car park. As we constantly endevour to better ourselves, your input is definitely welcome. The Village Restaurant & Bar is open on weekend however given the Malaysia is currently experiencing heavy rain fall and being an open al fresco dining restaurant, we have decided to momentarily cease operation till there is an improvement in the weather. Once again, thank you for sharing your experience, and we hope you will give us the opportunity to serve you better in the near future.
Show more
Pullman Putrajaya Lakeside Hotel
9.2
Exceptional
v from Singapore
Group
Superior 2 Single Beds
Stayed 1 night in November 2018
Excellent service ”
Thank you very much to the Manager at reception on 28 Nov morning for his tremendous help, am travelling with special needs on a last min booking, his help on my second day of stay with the room the best way possible is so very much appreciated. Your porter staff offer a wheelchair as well as a helping hand in navigating your hotel. restaurant staff were attentive, Other staff were also helpful to the best of their knowledge in their capacity. Impeccable service. Highly recommended. Excellent.
Reviewed November 29, 2018
Dear V, thank you very much for taking the time to share your review of Pullman Putrajaya Lakeside. We are very happy to read all our Heartist (staff) were able to assist you and your family during your recent stay with us. It is definitely very encouraging to read and understand that we were able to assist a valued guest such as yourself. Once again, thank you for sharing your experience, and we hope you will give us the opportunity to serve you once again in the near future.
Responded November 29, 2018
Pullman Putrajaya Lakeside Hotel
10.0
Exceptional
Haryani from Malaysia
Family with young children
Superior 1 King Bed Room
Stayed 2 nights in November 2018
Overall ok..hotel clean with nice view.”
-Reduce breakfast price for children which is too much expensive -Inhouse guest have to pay RM15 for parking /nite.but your care is safe -Staff tidak infirm laluan yg sesuai dr blik (raflesia) utk ke pool di tingkat 2 yg mana kami perlu menggunakan laluan lobi utama yg mana boleh guna alternative way (bridge) yg lebih sesuai
Reviewed November 27, 2018
Dear Haryani, thank you very much for taking the time to share your review of Pullman Putrajaya Lakeside. Should you scroll down to on the booking page of Booking.com, under the section named "Facilities of Pullman Putrajaya Lakeside" and under the Parking section it will read as such - Private parking is possible on site (reservation is not needed) and costs MYR 15 per day. Once again, thank you for sharing your experience, and we hope you will give us the opportunity to serve you better in the near future.
Responded November 28, 2018
Pullman Putrajaya Lakeside Hotel
8.0
Excellent
Juliana from Malaysia
Family with teens
Superior 1 King Bed Room
Stayed 1 night in November 2018
Nice hotel but it was nicer before”
Pros: 1. Beautiful hotel 2. Nice pools decorated with beautiful beds and chairs, complete gym n sauna Cons: When I was here last time they have hoverboards and other games and sports equipment for guest but this time only have very few.
Reviewed November 21, 2018
Dear Juliana, thank you very much for taking the time to share your review of Pullman Putrajaya Lakeside. We are happy to read that you truly enjoyed the activities areas of the hotel especially the 4 swimming pools and gym. Yes, we still have the hover-boards available as well as a new giant chess set and rugby ball thru a hoop challenge. Once again, thank you for sharing your experience, and we hope you will give us the opportunity to serve you better in the near future.
Responded November 22, 2018
Pullman Putrajaya Lakeside Hotel
5.2
noor from Malaysia
Couple
Deluxe King Room with Balcony
Stayed 1 night in December 2018
Hotel needs reburbishment”
Room look dainted & aircond water drip on bed..location of bed underneath aircond (not good decision).. luckily request for change of room was attained..staffs are friendly, breakfast was so-so..
Reviewed December 16, 2018
8.8
Excellent
zulkifle from Malaysia
Business traveler
Superior 2 Single Beds
Stayed 2 nights in November 2018
car park”
car park have to pay every time in and out and very expensive
Reviewed December 12, 2018
Dear zulkifle, Thank you for recently choosing to stay with us and also for sharing your feedback. In regards to our parking policy, we only charge RM15 per car per night and it is with multiple exits and entries during your stay period. I am sorry for any inconvenience caused and I hope that we will have the opportunity to welcome you back to our hotel in the near future. Regards, Jeffrey
Responded December 15, 2018
Pullman Putrajaya Lakeside Hotel
6.0
Nur from Malaysia
Business traveler
Deluxe King Balcony Lake View
Stayed 1 night in December 2018
pullman should improve in terms of services and facilities ”
I have bad experience at the first day arriving at pullman.They should informed me earlier if they want delay check in time.I have to wait for an hour while waiting calling from pullman.Not to mention about facilities,lack in so many things included in my rooms. At the reception,i have to wait a few minutes to get a key for check in!Its so tiring!!For your information,i have to be at Picc at 4pm but can access the room at 3pm. Need to rushing to get dress n everything! Overall, I’m not happy n will not come back again
Reviewed December 03, 2018
Dear Nur, thank you very much for taking the time to share your review of Pullman Putrajaya Lakeside. We are sorry to read that your recent review was a disappointing one. We would also like to extend our sincere apologies in advance for the any shortcomings. Once again, thank you for sharing your experience, and we hope you will give us the opportunity to serve you in the near future.
Responded December 15, 2018
Pullman Putrajaya Lakeside Hotel
6.0
fidaiy from Malaysia
Family with young children
Superior 1 King Bed Room
Stayed 1 night in December 2018
my review”
old hotel..far to parking
Reviewed December 14, 2018
Dear fidaiy, Thank you for recently choosing to stay with us and also for sharing your feedback. We look forward to welcome you back to our hotel in the near future. Regards, Jeffrey
Responded December 15, 2018
Pullman Putrajaya Lakeside Hotel
9.2
Exceptional
Hafizah from Malaysia
Couple
Deluxe King Room
Stayed 1 night in October 2018
Exceptional”
First room was dated and the ac was noisy. After we complained, the maintenance comes in and do the maintenance work on the ac, while we were in the room, with stepladders and all. All 4 of them!! Shocking, the very least. Normally you would move the customer to a new room, then do whatever you need on repairs using how many maintenance personnel you need. Not do your repairs and maintenance while the customer was in the room. We didnt accept being treated like that as being normal, especially this is not the first pullman we spent our nights in and lucky enough, they changed us to a different room. The new room was so different from the previous, with new renovations and fittings, even a new set of hd tv. Superb and well done. We loved the new room.
Reviewed November 08, 2018
Dear Hafizah, thank you very much for taking the time to share your review of Pullman Putrajaya Lakeside. Firstly allow us to apologize for the faulty air-condition in your room as well as for the over enthusiasm of my colleagues from the maintenance department. However we are very happy that waht stared out as a potential challenge turned out to be a perfect stay for you where you had the opportunity to embrace our newly refurbished room with all its to date features and amenities. Once again, thank you for sharing your experience, and we hope you will give us the opportunity to serve you in the near future.
Responded November 10, 2018
Pullman Putrajaya Lakeside Hotel
9.2
Exceptional
AHMAD from Malaysia
Family with young children
Superior 2 Single Beds
Stayed 1 night in October 2018
GREAT”
Managed to get the lowest price as I checked-in during weekdays. The room is beautiful adorned with arabic theme . Facilities are excellent especially the pool that looking out to the lake. The hotel really caters for kids - great wading pool with nice and comfy chairs, games such as badminton, chess, bubble - all for free. My kids really enjoyed their stay at the hotel. Overall, one of the pleasant experiences I ever had.
Reviewed October 23, 2018
Dear AHMAD, thank you very much for taking the time to share your review of Pullman Putrajaya Lakeside. We are happy to read that you had a GREAT stay with us on the weekend. It is definitely wonderful to read that you and your family experienced all the activities the hotel had to offer and enjoyed it. We certainly look forward to welcome toy and your family back to the hotel and once again, thank you for sharing your experience.
Responded October 25, 2018
Pullman Putrajaya Lakeside Hotel
8.0
Excellent
Yee from Malaysia
Family with young children
Deluxe King Balcony Lake View
Stayed 1 night in October 2018
Very good”
Pros- Being upgrade to stay in suite. Thank you so much Cons- I don't understand why we still have to pay for the parking while check out and the receptionist told me is RM15 for the parking but when I pay at the machine it cost me RM30.
Reviewed October 22, 2018
Dear Yee, thank you very much for taking the time to share your review of Pullman Putrajaya Lakeside. We are happy to read that you enjoyed your complimentary upgrade to a suite. Paid parking is levied on all guest staying and dining in the hotel. The charges are MYR15 per stay for over night parking. Once again, thank you for sharing your experience, and we hope you will give us the opportunity to serve you better in the near future.
Responded October 25, 2018
Pullman Putrajaya Lakeside Hotel
10.0
Exceptional
Muhammad from Malaysia
Family with young children
Superior 1 King Bed Room
Stayed 1 night in November 2017
Great family stay, but the ads are a bit inappropriate”
My family and I have been a "fan" of this place for some time. We like to getaway for a while and unwind here. The place is cool, calm, and comfortable. However, there are new ads popping up promoting clubbing and partying that we find inappropriate for families. That's our only complaint. Hopefully they can rebrand their place as a place for clubbing and partying to a place where families can come for a picturesque getaway.
Reviewed October 22, 2018
Dear Muhammad, thank you very much for taking the time to share your review of Pullman Putrajaya Lakeside. We are happy to read that as a long time "FAN" you enjoyed all facets of the hotel and the services as well as the activities in and around the hotel. However we have also come to understand that your last stay with us was 28th November 2017 for 1 night. As this review comes approximately 1 year later, we are definitely puzzled by the length of delay. Once again, thank you for sharing your experience and we hope you will give us the opportunity to serve you in the near future.
Responded December 15, 2018
Pullman Putrajaya Lakeside Hotel
12345
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