Recent customer comments

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based on 600 reviews
  • Cleanliness 9.2
  • Facilities 8.2
  • Location 8.2
  • Room comfort and quality 8.9
  • Service 8.6
  • Value for money 8.3
  • Food and dining 8.0
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JIE from Singapore
Stayed 2 nights in July 2016
Meeting Expectations
Meets the standards expected of a Pullman hotel. Location is slightly out of the main tourist area but close to the backpacker area. Not much of an issue since taxis are plenty. Room is comfortable, spacious and functional. Overall a great option in terms of value.
Reviewed July 13, 2016

John from Philippines
Stayed 3 nights in July 2016
Excellent Stay
Had a great time staying in this hotel. Service was excellent, the staff were courteous and very accomodating. The room was spacious, had a nice bed and had complete amenities. Decent pool and gym, equipment's new and surprised they have a rowing machine which I love to use. Breakfast was also great, had a lot of choices. The pho was particularly good. The rooftop bar was also good. Very laid back and had 50% off on bottles from 11pm-1am. Wifi was also fast and was available everywhere, even by the bar and pool area. Will definitely come back.
Reviewed July 11, 2016

Manfred from Malaysia
Business travelers
Stayed 3 nights in November 2015
comfortable stay, convenient location
comfortable stay, convenient location
Reviewed July 08, 2016

Hiroshi from Japan
Solo travelers
Superior 2 Single Beds
Stayed one night in July 2016
Good value
1 suggestion. Lobby was smelly
Reviewed July 07, 2016

nguyen from Vietnam
Families with young children
Club Floor - Executive King Suite
Stayed one night in June 2016
Good Service
Good Service
Reviewed June 27, 2016

Mary from Philippines
Business travelers
Superior 2 Single Beds
Stayed 3 nights in June 2016
nice room, very helpful staff, convenient shuttle service
Reviewed June 22, 2016

Andre from Singapore
Stayed one night in June 2016
great location and value for money
will come back again, cheers. Worth it guys
Reviewed June 10, 2016

Robert from United Kingdom
Business travelers
Club Floor - Executive Room
Stayed 4 nights in May 2016
High standards of hospitality and very friendly environment
Reviewed June 02, 2016

Abdullah from Kuwait
Business travelers
Stayed 6 nights in May 2016
Clean, new and modern
Simple as clean and new hotel building, with new moder room design. Staff are friendly and helful. The only downside is their food, i expected to have a better experience (dine in and room service) limited variaty of food and average tasting food. Everything else perfect.
Reviewed May 29, 2016

Tam from Hong Kong
Stayed 2 nights in May 2016
Chic and clean hotel in saigon
Our second night of stay there's a super noisy disco music playing for the whole night from 8pm-1am just next to our room. We called the front desk and they quickly send their night shift manager with another staff to handle this case. After the manager told them to switch off their music it was quiet for about 3mins. And later on even higher volume again. Highly appreciate that the manager didn't go away and keep staying in the corridor. I saw all these things from the fish eyes of the door. Must come back when we travel Saigon again.
Reviewed May 19, 2016


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