Exceptional”

Very nice hotel. Room was spacious, bathroom had nice facilities, and more importantly it was clean! Staff were also very friendly and accommodating. Two downfalls are that the carparking fee of $25 per day is quite steep as there is no other place to park within the area and the other downfall is that the hotel is quite far from San Francisco city. Nevertheless, the hotel is really nice and definately worth the money. I would still rate it 4-5/5.

Exceptional”

My wife and I were visiting our family in the Bay area. This is our second stay at the Pullman Hotel. It became the locus of our vacation. Our room was beautiful, with large bathroom with both bathtub and shower. It was exceptionally quiet, well-appointed with blackout curtains, very comfortable bed and large tv. I enjoyed the outdoor pool and we both had cocktails at the bar. The hotel itself was a vacation spot. Convenient to the SFO airport. We highly recommend it. SInce we had our own transportation to and from the airport, I don't know about a hotel shuttle, though I imagine there is one. five stars.

Awful dinner and breakfast menus”

I had an appointment at Stanford Health Care in Redwood City and didn't want to stay at the Best Western there, thus going to The Pullman. The facilities were great and the staff was great, especially the bellmen. But the choice for dinner - very poor and not enough selections. So we stayed in the bar and had fabulous bar food. The breakfast the next morning - again a poor selection of food. My blueberry pancakes were thick and not done in the center. I couldn't eat them. The hostess took the charge off the bill. I don't know if we'd stay there again because of the poor selections. Maybe next time, we'd eat at the Market Place for breakfast.

Excellent”

This is a great hotel very modern with everything you would want in a hotel. Lovely pool area, gym. Rooms spacious and clean with very comfy beds. Breakfast was excellent. I gave a 2 for location because you need to be prepared to get Uber or BART train into city which we did. The hotel bus has airport pickup and drop off and you can use this service to go to Bart station at airport to visit city etc.

well taken car of by staff”

Everything was well taken care of. The parking was close by and easy to use. The room was bright and clean and the staff were friendly and efficient. I have no negative comments except that the air conditioning in the room was not working very well. I mentioned this to the desk staff and when I returened they informed me of what the maintenence man did to fix the problem. However it was not fixed, I think he went to the wrong room since our fridge was not in front of the air ducts as he said it was. The A/C problem will not deter us from recommending this hotel to others and we look forward to staying at your other hotels. Thank You

Excellent”

Hi this hotel is so clean and quiet and good service. It’s pullman. Germane standers. Is the best.

Wondeful Experience”

It was fabulous...everyone very friendly and helpful...a little far from the airport but worth it as it is a beautiful, upscale hotel for a reasonable price. We were only there overnight between flights but thanks to the extremely helpful shuttle driver who advised us where to go, how to get there and places to avoid, we had a wonderful evening.

Very Valuable Hotel, luxury, convenient, clean”

Very Valuable Hotel, luxury, convenient, clean, Near Airport, and has free bus for transfer to airport.

Weekend rates are good vakue”

The hotel is lovely and the weekend rates are excellent values for individuals who are not traveling with an expense account. Complementary shuttle to the airport is a plus. Must have a car if you are visiting the surrounding areas. Parking fee is $25 per day with in/out privilege. I would return for their weekend rates.

Our Home Away from Home”

We have family in Redwood City and grandkids at college in Santa Clara. This hotel is comfortable and the staff are wonderful. We stay here when ever we are in town.

Comfortable rooms, great last minute price!”

The room is spacious, very clean, Keurig coffee machine, refrigerator, comfortable bed with a duvet, large screen television. The only slight negative is no microwave .

service ”

I like the hotel and service but not in the coffee shop. The staff doesnt seem nice. However, i'm a little bit confuse why do hotel guest has to pay money for parking lot. It costs a lot while we were stayed in the hotel.

Good Stay”

Business hotel, near major tech companies nearby. SFO is just about 20mins away from here.

Bad experience”

This is a DOG friendly hotel . You can hear a dog barking from another room. Very dusty . I used hair dryer and its full of dust . I have to take a shower again. I called front desk , asked them to get me a clean one . Front desk said will send house keeping to my room but no one came. After 30 min of wait at 1:30am . I called front desk again , and this time she asked me to wait for 5 min. Then she called back and say “no replacement” so I asked if i could swap it with the one in another room and she said the room are all sold out. Very unprofessional. They are not event try to send their housekeeping to come to clean it. I will not stay here again. You guy should consider staying in San Mateo downtown . It much nicer area. It only 7min north from this dirty hotel.

Good”

This is a nice hotel in a nice location, but the staff kind of confused and the do not know how to run a hotel. Their accounting is a mess. I got charged twice for the room and I had to call them three times to straighten it out. Never prepay for this hotel.

Amazing front desk staff”

The front desk staff were very helpful especially when I was traveling with my elderly parents and daughter. They were very accommodating

Transit in San Francisco”

Stayed for one night before departing the following morning. Decent business hotel but the location is middle of nowhere in Redwood City area other than being near to Oracle HQ and coming back from a night out would cost much more with a surcharge on a yellow cab as couldn't take Uber as phone was flat. The Asian doormen in this hotel has rather bad attitude, do note and experience it for yourself.

Reqlly good hotel to stay”

Room are clean and staff ia really nice.

Nice place with very nice people and a lovely water front view ”

Good clean lovely lobby l, staff was very helpful and nice friendly people would defiantly visit again

Great Hotel”

Nice Place, is safe, walking distance to supermart(if you know how to go)