Not so good”

Pros: cozy and clean Cons: staff is not very helpful and responses not so fast. Parking is very very expensive cost $28. Location not so good, food and other facilities not so easy to access. Need at least 15mins driving.

Awful dinner and breakfast menus”

I had an appointment at Stanford Health Care in Redwood City and didn't want to stay at the Best Western there, thus going to The Pullman. The facilities were great and the staff was great, especially the bellmen. But the choice for dinner - very poor and not enough selections. So we stayed in the bar and had fabulous bar food. The breakfast the next morning - again a poor selection of food. My blueberry pancakes were thick and not done in the center. I couldn't eat them. The hostess took the charge off the bill. I don't know if we'd stay there again because of the poor selections. Maybe next time, we'd eat at the Market Place for breakfast.

Excellent”

This is a great hotel very modern with everything you would want in a hotel. Lovely pool area, gym. Rooms spacious and clean with very comfy beds. Breakfast was excellent. I gave a 2 for location because you need to be prepared to get Uber or BART train into city which we did. The hotel bus has airport pickup and drop off and you can use this service to go to Bart station at airport to visit city etc.

Exceptional”

Very nice hotel. Room was spacious, bathroom had nice facilities, and more importantly it was clean! Staff were also very friendly and accommodating. Two downfalls are that the carparking fee of $25 per day is quite steep as there is no other place to park within the area and the other downfall is that the hotel is quite far from San Francisco city. Nevertheless, the hotel is really nice and definately worth the money. I would still rate it 4-5/5.

Exceptional”

My wife and I were visiting our family in the Bay area. This is our second stay at the Pullman Hotel. It became the locus of our vacation. Our room was beautiful, with large bathroom with both bathtub and shower. It was exceptionally quiet, well-appointed with blackout curtains, very comfortable bed and large tv. I enjoyed the outdoor pool and we both had cocktails at the bar. The hotel itself was a vacation spot. Convenient to the SFO airport. We highly recommend it. SInce we had our own transportation to and from the airport, I don't know about a hotel shuttle, though I imagine there is one. five stars.

Good Stay”

Business hotel, near major tech companies nearby. SFO is just about 20mins away from here.

Transit in San Francisco”

Stayed for one night before departing the following morning. Decent business hotel but the location is middle of nowhere in Redwood City area other than being near to Oracle HQ and coming back from a night out would cost much more with a surcharge on a yellow cab as couldn't take Uber as phone was flat. The Asian doormen in this hotel has rather bad attitude, do note and experience it for yourself.

Wondeful Experience”

It was fabulous...everyone very friendly and helpful...a little far from the airport but worth it as it is a beautiful, upscale hotel for a reasonable price. We were only there overnight between flights but thanks to the extremely helpful shuttle driver who advised us where to go, how to get there and places to avoid, we had a wonderful evening.

well taken car of by staff”

Everything was well taken care of. The parking was close by and easy to use. The room was bright and clean and the staff were friendly and efficient. I have no negative comments except that the air conditioning in the room was not working very well. I mentioned this to the desk staff and when I returened they informed me of what the maintenence man did to fix the problem. However it was not fixed, I think he went to the wrong room since our fridge was not in front of the air ducts as he said it was. The A/C problem will not deter us from recommending this hotel to others and we look forward to staying at your other hotels. Thank You

nickel and dimes”

the hidden parking fees were very deceitful. they added an extra $100 to my already expensive trip. the shower was clogged. the a/c stopped working. service was very slow. coffee was terrible, also $4 for small cup with no refills. hates this place

hotel is nice enough, but it's ridiculously far if you are looking to spend time in SF”

Hotel is nice enough, but I was in SF for business, everything downtown and area was sold out, so we ended up out here. Was an hour trip into downtown and another back, which added quite a bit of cost and travel time into the trip.

Not great”

A business hotel filling up rooms with leisure guests and tourists is never a good match. Staff is not comfortable with the needs of these customers and when problems occur they have trouble solving them. Overpriced food and beverages.

Weekend rates are good vakue”

The hotel is lovely and the weekend rates are excellent values for individuals who are not traveling with an expense account. Complementary shuttle to the airport is a plus. Must have a car if you are visiting the surrounding areas. Parking fee is $25 per day with in/out privilege. I would return for their weekend rates.

small room but clean”

Nice hotel but quite far from city

best hotel and good staff”

best hotel and good staff

Nice and clean”

Nice and clean with convenience

Gtrst”

Clean and comfy!

Excellent”

Hi this hotel is so clean and quiet and good service. It’s pullman. Germane standers. Is the best.

Amazing front desk staff”

The front desk staff were very helpful especially when I was traveling with my elderly parents and daughter. They were very accommodating

Comfortable rooms, great last minute price!”

The room is spacious, very clean, Keurig coffee machine, refrigerator, comfortable bed with a duvet, large screen television. The only slight negative is no microwave .