Not convenient as expected!”

Even the hotel is next to the exit no.5 of s Shanghai Railway Station (Line 1), but when you would like to travel or visit famous attractions, you have to take many lines. There is no direct subway to those places ;( Besides, If you’ve got a huge luggage or lots of belongings, this hotel would not be recommended as there is no escalator.

Exceptional”

hotel with good location, with subway , food stalls & 24hours convenient store within short walking distance. Staffs are.helpful & room spacious and clean. only air conditioner was not functioning properly even after we changed to another room on different floor. It may be worst if during summer time

Subway is right in front, large, clean, and comfortable room. ”

Subway is right in front, large, clean, and comfortable room. Foods are so so, some are goods, some are under standard. Staffs are helpful but almost all of them are with limited English speaking skill, very difficult to communicate for non-Chinese speakers.

Good”

Hotel was situated across the road from a major shopping center. with Carl's burger and Starbucks for western foods. And pancake places near buy. Requested non smoking but felt the room had had a smoker in it. but believe the room was near the stairs and people were using this as a smoking room. We had breakfast included and was very acceptable. The Shanghai Train station was around a block away. And was handy if you didn't want to uses a taxi. Staff were polite and had maps and English speaking staff. Position of hotel is not on the bund, but the price you pay for the position is reflected. If you require a hotel with public transport and facilities near buy i would recommend the facility. we were only there two days.

Very convenient location”

Easy to access from pudong airport 1. By airport bus - no. 5: get off at last station walk around 5 mins to hotel 2. By subway - Line 1 Shanghai Railway Station exit 5: walk 75 step from exit to hotel Room is clean, big and friendly staff. Definitely will be back to stay this hotel again

Good & Nice Hotel”

Hotel is located next to one of the most connected Metro lines station. Hotel room are reasonably big, very clean & comfortable. Breakfast served reasonable good food. All staff are very polite & helpfull. Definitely will recommend to stay in this hotel. The only thing that need improvement is their check-in & out counter need to improved. A bit too slow but not due to incapable staff but rather lack of man power..

Average for Everything”

We do our late check-in about 4 in the morning. The counter worked quite fast and we managed to check in our room within 10 mins. The cleaning staffs were also pretty efficient and considerable. Overall staying was quite well. The only thing that I'm not fancy with was the light atmosphere as the light was too dim.

Nice location and friendly staff”

It was nice and relaxing time stay at Pullman Jing An Hotel. The location is great just a short distance from Exit 5 of Metro Line 3. The staff is good friendly helpful and provide a drop bag luggage service.

Reception staff sucks”

My room card was deactivated after the first night of my stay. And I spent 45 minutes waiting for the staff to reactivate my card. The queue was a mess and people just keep distracting the staff without queuing at the back, even people at the queue voice out the staff just keep serving those who didn’t queue. System was down when I check out the hotel and i just spent another 45 minutes waiting. The staff said they can only serve until the system back on, how pathetic is that.

Close to Shanghai Metro station”

very convenient location. Very central. With many shops & restaurants around. The only thing I don't like is it is too nearby the main road, the car is noisy.

Good location for all purposes”

The location is really close Shanghai railway station and metro line 1,3,4 also. Hotel services are also good too but check-out service was not really good. I had to queue for long time cause there are not enough staff for that service.

True 5 star room steps from the Rail Station”

We have stayed at this property multiple times before and after its rebranding from Grand Mercure.The price is inching up, but it is still worth it if you have an early train. Great rooms with great showers and nice linens.

Comfort bed”

Staffs are polite just a bit stuck up. Most taxi driver doesn’t know the location of the hotel, so make sure you bring the hotel’s business card, even so taxi driver still got confused. The bed is VERY comfy. The price is ok for its location. I didn’t use any of the facilities.

Bit of a shame really”

Stayed over CNY, booked an executive suite so the family could access the executive lounge as a treat. When we arrived we were told the lounge was closed. The staff did their best to sort this out but having promised to teenage girls an experience it was a bit of a disappointment to them when their Dad could not deliver.

Internet access ”

Next to Metro station. Near Shanghai Train Station (do note there're 3 train stations in Shanghai). Excellent internet access. Very clean. Comfortable bed. Good selections of TV programmes. If you need to take a cab, approach hotel staffs or proceed to Train station taxi stand. Eateries around.

Good service, good breakfast, good location”

The hotel is managed by Accor Hotel group and the staff is friendly. There is a lot of varieties of its buffet breakfast, so it would be worthwhile to add a little money on top of the room rate for it. The location is excellent as it is next to the exit 5 of Shanghai Railway Station subway station.

Exceptional”

Love the location so much!! Near to train station and bus station! The most attractive part is I am able to login to Facebook without any obstacle! <3 Will definitely choose Pullman Jing An for my next trip to Shanghai! =)

Good Hotel”

Hotel is desirable for business travellers. Located near Shanghai Railway Station, Subway Station and High Speed Train Station. Choose the Executvie Floor as you can enjoy breakfast and evening cocktail at the executive lounge. The cocktail hour offers delicious foods and variety and free wine. The breakfast is ordinary.

Convenient & Great Service”

Hotel location is near shanghai railway station and just a minute from subway. Room was clean, bed was comfortable, staffs were polite and helpful. Overall its a good experience staying in this hotel.

Location and Room”

This is a nice location for anyone who planned to travel by the bullet train in from Shanghai to anywhere. The hotel is nearest with 5 minutes by walk to the Shanghai Railway Station & Ticket Purchase Office. The subway Line 1 # Exit 5 is nearest with the hotel. The room is nice with clean and value for money. An executive room is nice for couple or anyone who need something special such as a lounge service, private area for breakfast and etc.