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Pullman Shanghai Jing An
Pullman Shanghai Jing An
Pullman Shanghai Jing An
Pullman Shanghai Jing An
Pullman Shanghai Jing An
Pullman Shanghai Jing An
Pullman Shanghai Jing An

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8.5

Excellent

6,319 reviews

6,319 reviews

Housekeeping63
Breakfast26
Shops6

The staff are polite.

Travis
- Aug 31, 2020
See map

8.6

Excellent

Location rating score

Excellent location - 730 meters from city center
Popular neighborhood
Excellent for walking
Walkable places
Pacific Department Store (sleepless City)

70 m

Pacific Department Store (Jing'an)

110 m

Dragon ring Shopping Center

180 m

Friendship clothing Shopping Mall

370 m

Easy

390 m

Popular landmarks
Nanjing Lu (Nanjing Road)

2.4 km

Shanghai Museum (Shanghai Bowuguan)

2.6 km

Former French Concession

3.0 km

The Bund (Wai Tan)

3.2 km

Yu Garden (Yuyuan)

3.5 km

Closest landmarks
Shanghai Shunpu Golf Club

590 m

Jiaotong Park

660 m

Modern Communication Mansion

750 m

Royal Consulate General of Cambodia

750 m

Shanghai International Glasses Mall

780 m

2020

Pullman Shanghai Jing An

No.330 Meiyuan Road, Jingan District, Jing'an and SHA Railway Station, Shanghai, China, 200070 - See map

Make your best journey to Shanghai with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Jing'an and SHA Railway Station part of Shanghai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous The Bund (Wai Tan). Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Located in heart of Shanghai

Check-in [24-hour]

Airport transfer

Excellent breakfast

410 meters to public transportation

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Swimming pool [indoor]

Fitness center

Luggage storage

Luggage storage

Your dates are popular among travelersUsers are booking a place in Shanghai every 1 minutes on Agoda.com
Value for money8.4
Distance to city center2. Km
Location rating8.6
Nearest airportShanghai Hongqiao International Airport (SHA)
Distance to airport13.2 km

Rooms available at Pullman Shanghai Jing An

Excellent
Room comfort & quality

8.3

Executive Suite
...
  • Room size: 62 m²/667 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King Room
...
  • Room size: 31 m²/334 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Floor Deluxe King Size Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Suite King Bed
...
  • Room size: 58 m²/624 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior King Room
...
  • Room size: 31 m²/334 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Classic King Room
...
  • Room size: 18 m²/194 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Deluxe Queen Room
...
  • Room size: 31 m²/334 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Discount Room
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Superior Double Room
...
  • Room size: 31 m²/334 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Pullman Shanghai Jing An?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Pullman Shanghai Jing An?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Pullman Shanghai Jing An?

For those who wish to drive their own cars, Pullman Shanghai Jing An has a car park available for guests. Parking is available for a fee of 50 CNY per day. If you're looking for an easy way to get around Shanghai with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Pullman Shanghai Jing An?

Wake up to a great buffet breakfast at Pullman Shanghai Jing An. Western breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 138 CNY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Pullman Shanghai Jing An?

Pullman Shanghai Jing An features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese and international. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Pullman Shanghai Jing An?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Pullman Shanghai Jing An. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at Pullman Shanghai Jing An?

On-site venues and convenient event services make Pullman Shanghai Jing An an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 350 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Pullman Shanghai Jing An?

Pullman Shanghai Jing An does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Pullman Shanghai Jing An?

The closest train, metro, or bus station is Shanghai Railway Station Metro Station, 400 m away from Pullman Shanghai Jing An.

What restaurants are nearby Pullman Shanghai Jing An?

Pullman Shanghai Jing An’s neighborhood is Jing'an and SHA Railway Station which includes popular restaurants such as Di Fan Zi Zhu Mei Shi, Saizeriya TianMu West Road and Hu Jia LaMian.

What popular shopping places are close to Pullman Shanghai Jing An?

Pullman Shanghai Jing An is located in Jing'an and SHA Railway Station area which features shopping places such as Pacific Department Store (sleepless City), Pacific Department Store (Jing'an) and Dragon ring Shopping Center.

What are popular attractions near Pullman Shanghai Jing An?

Pullman Shanghai Jing An is located in Jing'an and SHA Railway Station area, which is famous for attractions such as Jade Buddha Temple, Jing'an Temple and M50 Creative Park.

What popular natural sightseeing spots are close to Pullman Shanghai Jing An?

Pullman Shanghai Jing An is located within Jing'an and SHA Railway Station, which makes it conveniently close to natural sights including Zhabei Park and Bubbling Well Lane.

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Explore the neighborhood

What people love about Pullman Shanghai Jing An

  • 10

    Exceptional
    Staff 

    "The staff are polite."

    Travis

    |

    August 31, 2020

  • 10

    Exceptional
    Cleanliness

    "the maids clean the room very well!"

    Travis

    |

    August 31, 2020

  • 10

    Exceptional

    "Loved the stay."

    Travis

    |

    August 31, 2020

Overall rating:

8.5

Excellent
6,319 reviews
Cleanliness
8.6
Facilities
8.0
Location
8.6
Read all reviews >
What travelers say they love:
Nice viewing on the city, close to tasty kitchens.
Denis from Germany
Couple
More about Pullman Shanghai Jing An

More about Pullman Shanghai Jing An

Pullman Shanghai Jing An

Pullman Shanghai Jing An is a distinct addition to Shanghai and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore. Enjoy more possibilities on your vacation at Pullman Shanghai Jing An, with its convenient location just 3.2 km from the The Bund (Wai Tan).
Enjoy all that Pullman Shanghai Jing An has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Shanghai is made even more convenient with the taxi and car hire services available at the hotel. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Pullman Shanghai Jing An.
For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Pullman Shanghai Jing An provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Pullman Shanghai Jing An. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and nightclub.
Fill your days with the array of activities and facilities offered at Pullman Shanghai Jing An. A relaxing end to every day is possible with a visit to the massage, hot tub, salon, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.


Around the property

Be sure to visit some of the city's popular sights during your stay in Shanghai. Be sure to visit Oriental Pearl Tower located 4.1 km away, an item on every checklist of those who travel to Shanghai. A great museum trip can be had at Shanghai Museum (Shanghai Bowuguan) located 2.6 km away, with local art that provides a sense of the region.

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Amenities and facilities
Very good
Facilities

8

Most talked about facilities

Housekeeping

140 mentions

Breakfast

110 mentions

Internet

79 mentions

Food & Dining

48 mentions

Languages spoken

  • English
  • Chinese [Mandarin]

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage
  • Nightclub
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Bicycle parking
  • Car park [charges apply]
  • Car power charging station
  • Rental car
  • Taxi service

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • Ironing facilities
  • LAN Internet in room [free]
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Towels
  • Wi-Fi [free]
Food and dining
Restaurants on site

Venu

  • Cuisine: Asian, International, Pizza
  • Menu: A-la-carte
Location
No.330 Meiyuan Road, Jingan District, Jing'an and SHA Railway Station, Shanghai, China, 200070
Excellent
Location

8.6

Airports

  • Shanghai Hongqiao International Airport (SHA)
    13.2 km 31 min drive
  • Shanghai Pudong International Airport (PVG)
    35.3 km 49 min drive

Public transportation

  • Shanghai Railway Station Metro Station
    410 m 8 min drive
  • Hangzhong Road Metro Station
    510 m

Hospital or clinic

  • Changzheng Hospital of Shanghai
    1.5 km 7 min drive

Shopping

  • South Bund Soft Spinning Material Market
    5.6 km

Convenience store

  • Family Mart
    1.3 km 7 min drive

Cash withdrawal

  • ATM
    1.7 km 9 min drive
What's nearby

Popular landmarks

  • Nanjing Lu (Nanjing Road)
    2.4 km
  • Shanghai Museum (Shanghai Bowuguan)
    2.6 km
  • Former French Concession
    3.0 km
  • The Bund (Wai Tan)
    3.2 km
  • Yu Garden (Yuyuan)
    3.5 km
  • Oriental Pearl Tower
    4.1 km
  • Shanghai Tower
    4.8 km
  • Shanghai World Financial Center
    4.9 km
  • Shanghai Disneyland
    22.7 km
  • Zhujiajiao Ancient Town
    41.1 km

Nearby landmarks

  • Pacific Department Store (sleepless City)
    70 m
  • Pacific Department Store (Jing'an)
    110 m
  • Dragon ring Shopping Center
    180 m
  • Friendship clothing Shopping Mall
    370 m
  • Easy
    390 m
  • Shanghai Railway Station Metro Station
    410 m
  • Jiuzi Park
    450 m
  • Creek Art Centre
    470 m
  • Hangzhong Road Metro Station
    510 m
  • Shanghai Shunpu Golf Club
    590 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until12:00

Getting around

  • Airport transfer fee588 CNY
  • Distance from city center2. Km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)138 CNY

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors28
  • Number of restaurants2
  • Number of rooms 287
  • Room voltage220
  • Year property opened2010
  • Most recent renovation2017

Parking

  • Daily parking fee50 CNY
Property announcements

In compliance with the new "Shanghai Household Waste Management Regulations", from July 1, 2019 onward the property will not provide disposable amenities including toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Executive lounge will be opened from November 2, 2020. Opening hour is from 01:00 PM to 09:00 PM, happy hour is from 05:00 PM to 08:00 PM, guests can enjoy breakfasts on the first floor and can enjoy the happy hour at executive lounge.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Due to the Covid-19, the executive floor of the property is temporarily closed. Guests can enjoy breakfast in the western restaurant on the first floor and have a happy hour in the western restaurant on the first floor from 05:00 PM to 08:00 PM.

Reviews of Pullman Shanghai Jing An from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.6
Facilities8.0
Location8.6
Room comfort and quality8.3
Service8.2
Value for money8.4
High score for Shanghai
Rating
9+ Exceptional (675)
8-9 Excellent (611)
7-8 Very Good (675)
6-7 Good (218)
<6 Below Expectation (179)
Time of the year
Mar - May (513)
Jun - Aug (529)
Sep - Nov (682)
Dec - Feb (634)
All guests (3,073)
All room types
All languages

Show reviews that mention 

Showing 2,358 verified guest comments
12345
10.0
Exceptional
Collin from Australia
Group
Executive Suite
Stayed 6 nights in December 2011

Great location, Great service, Great room!”

Price, Location, Service, Food

i stayed in grand mercure zhongya for 6 nights (18.12 - 24.12) with 5 other friends for our grad holiday. i'll be honest - i paid per night for an executive suite, and at first i thought it was a scam. i was pleasantly surprised to find that this hotel was actually a decent 5-star hotel with excellent service, great location (the subway entrance is 20 metres to the left of the hotel entrance, and the shanghai railway station is about 150m away - great if you want to visit neighbouring towns such as suzhou) and great food. one recommendation i have for future travellers is to book rooms on the executive levels (either the room or suite) which costs marginally more, but the perks are so worth it. the included breakfast is amazing (lots of range - continental, dumplings, crossaints, cereal, fresh juices/fruits) and access to the executive club lounge (unlimited access to drinks, snack foods, etc) really makes the extra per night worth it. my friends and i liked the hotel so much we were tempted not to leave the hotel for most of the day. although the hotel itself isn't near the bund or the "centre" of shanghai, accessibility is very easy as long as you are willing to take public transport (the subway - rmb3 one way) or taxi (approx rmb40 to people's park/xintiandi, rmb70 to jin mao tower). definitely staying here again on my next trip to shanghai. p.s. just make sure you wait for the super specials on agoda before you book the room to make it more worth it!

Reviewed January 07, 2012

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9.3
Exceptional
Michelle from United Kingdom
Couple
Executive Suite
Stayed 2 nights in November 2011

Good hotel”

Right next to a metro station, and railway station

we mainly chose this hotel because it was near the railway station as we wanted to visit other places outside of shanghai. the hotel was very good. we booked an executive suite, which if you get a good deal is well worth the upgrade. the room was large with separate bath/shower (and a very very good shower it is too!) beds are extremely comfortable - not even a hint of 'chinese hardness'. for us, a good nights sleep and a nice shower to wake up to sums up a good hotel! as with many larger chain hotels, service was impersonal but efficient. we ate breakfast in the club lounge every morning which had a choice of about 5 hot dishes with your normal buffet continental items. you could chose to eat in the main restaurant too (which we didnt) but i'm guessing that would have more choice, but the club lounge was quiet. their 'happy hour' is between 5.30-7.30pm every night, which was free beer/wine/soft drinks and a selection of appetizers, breads, side salads and good desserts. you could quite easily fill up here and miss dinner if wanted. i would be happy to stay at other grand mercure properties, but wouldn't necessarily stay here again only because there are so many other hotels to choose from in shanghai, and would like to stay nearer the bund.

Reviewed November 16, 2011

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9.0
Exceptional
PHILOTHEA from Singapore
Couple
Stayed 1 night in May 2014

Awesome! Love it & will definitely return again!”

The room is faultless, staff is friendly and location is awesomely close to the metro with shops and eateries nearby.

First time in shanghai and frankly I'm quite picky about accommodation. I read the good reviews and booked this hotel. Everything is up to my expectation and it was really good! Very comfortable stay! The bed is very soft and there's a variety of pillows to choose from. The shower is good too and the room is faultless. I stayed on level 17 with a city view. The staff is friendly and on the first day, I realised I've booked the wrong date (arrived one day in advance) and had to make another booking on the spot. He offered me to rest in my room first and book again online avian on agoda at my convenience (it's more expensive to book directly via the counter) Location is strategically next to Shanghai railway station and 30 seconds away via exit B from the station. I could also easily travel to Hangzhou via another high speed rail station nearby. My package didn't include breakfast but there are restaurants and convenient stores nearby. Will definitely stay here again if I do return to Shanghai!

Reviewed June 02, 2014

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10.0
Exceptional
HOH from Malaysia
Family with teens
Stayed 1 night in August 2013

Comfortable Stay At A Perfect Price”

Great Location Superb Comfort Excellent Breakfast

Our family of 4 returned for a 1 night stay at Grand Mercure Shanghai Zhongya Hotel on the 11th of August 2013. We booked 2 rooms and the room rates included breakfast. Arrived in Shanghai Hongqiao Railway station via the Maglev train and took the subway to the hotel. Journey took about 1.5 hours but fares were cheap and we did not want to be caught in the rush hour traffic on the roads. Everything from check in to check out was smooth. As in our recent review, our stay was extremely pleasant. Concierge arranged for a comfortable SUV metered taxi from hotel entrance to Pudong airport which cost about CNY200. We had quite a bit of luggage due to our shopping in Shanghai so one can actually save some money by using normal taxis. We enjoyed our holiday in Shanghai and Grand Mercure Shanghai Zhongya exceeded our expectations.

Reviewed September 04, 2013

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9.3
Exceptional
CHEN from Singapore
Family with teens
Stayed 2 nights in January 2015

Hotel Review”

Flexible check-in times as early as 8am; wonderful English speaking staff, great room facilities

Wonderful. The hotel actually made my Shanghai trip much better. Conveniently located next to underground trainsan the Shanghai Great Railway Station. The room is practical, sunken safe deposit box, hot water showers, well regulated room temperature even when you are out. The staff has no hesitation in using English unlike othe hotels. They are extremely helpful and friendly. My room is just of the right size, not too small. And at the price I paid, it is excellent value. They allowed me to check in at 8am when I arrived and, without hesitation, allowed me to checke out late. Best hotel practice that made my stay much more wonderful and out-perform other hotels. The hotel ambience is nice, cool dim and quiet. The concierge is ever helpful. Even when I didn't ask, he asked me whether he can be of help, in English. The water for bathing is hot and I needed that when it is winter and cold. Rain shower is good instea of long bath. When we went out and took the room card, the heating was still on such that when we return, the room is still warm, wonderful. Thank you to this hotel for a wonderful stay!!! I have already recommended it to my friends.

Reviewed February 07, 2015

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9.7
Exceptional
Anthony from Canada
Solo traveler
Deluxe King Room
Stayed 1 night in March 2015

Loved the Grand Mercure”

Room comfort, proximity to the Shanghai railway station, location

Convenience is principally why I picked the Grand Mercure, since I wanted to be close to the Shanghai Railway Station. It is literally on its doorstep. However I was extremely pleased with the overall experience. The room was extremely comfortable, clean and overall the hotel permeates a air of distinction and class. True, the staff's English could be improved, but they were all extremely courteous, cheerful and smiling! Take Exit #5 from the Shanghai Railway Station subway, turn right, and the hotel's entrance is right there. Too easy. Starbucks and other stores are right around the corner too. WiFi was free and worked fine for checking emails and making random searches. Breakfast costs a whopping 136 Yuan, comparable to most 4-5* hotels in Shanghai so I opted out, and therefore can't comment on whether it's worth it or not.

Reviewed April 07, 2015

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10.0
Exceptional
Allan from Canada
Solo traveler
Stayed 2 nights in October 2010

An all-around great hotel experience!”

Superior location just out of the heart of Shanghai; highly professional, friendly and helpful staff; good size rooms well-appointed and maintained; very good breakfast buffet

I actually stayed in this hotel twice in a three week period and was treated like an honoured guest both times. In fact on arrival of my second stay I was warmly welcomed back by both concierge and front desk staff and treated to an upgrade! Because the hotel is fairly new the rooms are in above average condition; very well appointed, great bathrooms and invitingly comfortable beds! My rooms also had windows that open which is a huge positive to me. The location of the hotel is close to the main railway station with a Line 1 subway stop literally right next door to the main entry of the hotel. The cost was surprisingly reasonable by Shanghai standards and provided huge per dollar value. My new favorite Shanghai hotel: I will definitely be back!

Reviewed October 24, 2010

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9.0
Exceptional
Mark from United Kingdom
Couple
Stayed 2 nights in March 2015

Very good as always”

room comfort, check in staff, housekeeping

I stay in the Grand Mercure very often and it is my choice for hotel in Shanghai, mainly because of the location, next to the train station and on top of a metro. The down side is that it is a little farther away from some of the livelier areas that you may want to visit, but the taxis all know the train station so there is little confusion. Check in was smooth as always, but i noticed a girl who was being trained at the same time, which wasn't a bother, but she was left pretty much alone to check me out a few days later and messed up the bill, not her fault she should have been more closely supervised. The room size is very good, though the classic is a little small and some rooms don't have windows, so i don't think they should be selling those at all if the consider themselves a 5 star hotel, but we were given an upgrade, so mustn't grumble. The room comfort is excellent and it has everything you could wish for, housekeeping have obviously worked hard. I haven't tried the spa or gym so cant comment but breakfasts are very nice. The only downside i would have is getting a taxi, depending on who is working it seems service can differ. With 3 doormen standing outside at one stage none of them wanted to help us to get a taxi, again with 5 star rating comes 5 star expectations. though on previous attempts i have seen one doorman go the extra mile to ensure we got a taxi in the cold and wet. So i suppose it depends on who is working. Finally, they seemed to have increased their prices on Agoda, there was a sudden jump in price of about 20 per cent on average a few months ago, but nothing has changed in the hotel. This has left me looking at other hotels a bit more closely when booking now. Even though it looks like a negative review, it is only a couple of staff issues that i feel need bringing up.

Reviewed March 09, 2015

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9.0
Exceptional
Mindy from Philippines
Family with teens
Executive Suite
Stayed 1 night in December 2014

Staycation in the midst of Bustling Shanghai”

Friendly Staff, Comfort, Location

Had a great time staying in one of the executive suites of the hotel. Room is very spacious and sleek clean. Got the view I requested (overlooking the Shanghai Main Railway Station which is more quiet side of the hotel) Location wise, from shanghai main railway station metro, take Exit 5, turn right after exit and hotel entrance is just right smack at the corner. The happy hour spread is good, we had meatballs, smoked salmon and garden salad. Beer and liquor is also served during happy hour. :) Breakfast is above average hotel standard although not a 5-star standards. For the price we paid, it is all worth it.

Reviewed December 29, 2014

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9.6
Exceptional
Claire from Australia
Solo traveler
Stayed 3 nights in October 2016

Solid choice in Shanghai - close to transport and quiet”

I really like this hotel. It is a dark, quiet reprieve from the business of Shanghai. My room was small but perfectly formed. If you were staying with someone else and you both had a suitcase with you, it would be tight. I think the room type I had was the smallest, but it suited me very well. I was travelling by myself and the area around the railway station is not the best. Take care and use a taxi if you are a woman by yourself at night. I travelled all around Shanghai on the subway during the day and it was perfectly fine. Check out the International Eyewear City, a ten minute walk from the hotel and more glasses than you can imagine in one place. I had a pair made with super thin lenses for $40 AUD and it took around 15 minutes. Special mention about the dinner buffet in the hotel. On Mondays and Thursdays women eat for half price (99RMB). This includes beer! Great value!

Reviewed October 29, 2016

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9.3
Exceptional
Andrew from New Zealand
Business traveler
Stayed 4 nights in October 2011

Five Star Value at a 3 Star Price”

Fabulous room and bathroom, great amenities and free wireless in hotel!

there are very few downsides about this hotel at all. the location is perhaps not right in the main city centre but it is next to the shanghai railway station and cabs in shanghai are cheap so even the location isn't really a downside. i thought everything about the room and its facilities, the look and feel of all the public areas of the hotel and the free wireless internet made it seem like a serious 5 star hotel. we stayed on a club lounge floor which gave us access to complimentary breakfast and evening drinks which were great and a very good deal. we would definitely stay here again when next in shanghai.

Reviewed November 13, 2011

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8.8
Excellent
Ted from Canada
Couple
Stayed 3 nights in December 2016

Good Location, Close to Metro”

Pullman Shanghai is a nice modern hotel situated a few steps from the Shanghai train station. The rooms are clean & modernly designed however they are a bit on the small size. The bathroom though is surprisingly large with a fair sized shower. The hotel staff are friendly, courteous & helpful. Meals at the restaurant are expensive however there are ample restaurants and inexpensive places to eat in the area. I would definitely recommend staying at the Pullman as a alternative to a hotel in the downtown/Bund core. It is easily accessible to the many metro lines which will get you anywhere in Shanghai.

Reviewed December 30, 2016

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9.0
Exceptional
Kingsley from Australia
Solo traveler
Executive Suite
Stayed 2 nights in October 2014

Great value for Room, Close to Metro”

Room Size and Space, Nearby Amenities and Convenience Stores, Clean

Booked an exec suite and enjoyed my 2 night stay there. The size of the room was plentiful, and really made you feel like you were at home once you open the door. Did not try the food as it was not included as part of my package, but for me that was okay since I wanted to try the local foods in Shanghai. The hotel is situated very closeby to the Shanghai Railway Metro station which is very convenient to use and get around to different places/attractions. Staff were knowledgeable and able to communicate although there were a few mistranslations regarding 'mosquito' however this was quickly resolved. And yes the staff attained to my needs quickly. Overall a good experience and would come back again! Note. The hotel is not on the main street, it's actually enclosed inside. If you're coming out of Exit 5 - make sure to turn right (which will take you straight there), rather than turn left which takes you out to the main road!

Reviewed October 22, 2014

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9.0
Exceptional
Boon from Singapore
Couple
Stayed 5 nights in August 2013

Excellent Location, Clean & Well Maintained”

Excellent Location, Clean & Well Maintained

Apart from the "hostile" male concierge staff, the rest of the staff were polite and helpful. Reception were nice to allow early check-in at 10am when we reached at 8am, and made preparations to get the room ready for us. The hotel interior gave us a positive vibe the moment my wife and I walked in. It was clean and relatively posh for a 4-5 star hotel. 1 min walk to the train station (Shanghai Railway Station), literally. It offers fast access to the major shopping belts, but it may be faster to take a taxi around instead of changing trains to reach your desired stations, as Mecure is really located at a convenient locale. We only found out during our last 2 nights. Were busy squeezing into trains during the peak hours. Will definitely go back to stay if I ever visit Shanghai again.

Reviewed August 25, 2013

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9.3
Exceptional
Kate from Singapore
Family with young children
Executive Suite
Stayed 2 nights in December 2012

Lovely Hotel with Excellent Location. ”

Convenient location next to the Shanghai Metro/Railway station

We booked an Executive Suite, which comes with a huge bathroom, wi-fi and complimentary tea from 5.30pm-7.30pm at the Club floor. The room was cosy and spacious, with a feel of luxury. We were absolutely happy with the hotel and its great location, and we were able to travel everywhere, from Nanjing Road, the Bund, to Hangzhou as the Shanghai Metro and Railway Station is practically a stone throw away. The hotel staff recommended and helped arrange a day tour for us to Suzhou. We will be happy to stay there again when we next visit Shanghai.

Reviewed December 16, 2012

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9.0
Exceptional
David from Australia
Solo traveler
Executive Suite
Stayed 2 nights in January 2012

Great Room, shame about the noise levels!”

Executive Room is huge!

I loved the size of the room and the fact that the location of the hotel was very convenient! Right next to the Subway and Shanghai railway station. The size of the room was huge, it was fantastic, it had a shower and seperate bath. My first night, I stayed in the room facing the main railway station, this was very noisy as there was constant announcements made from a speaker phone til quite late in the evening. Possibly midnight. I requested that I change rooms to the other side of the building. The staff acknowledged my request without hesitation. The other side of the hotel was facing the main road, still noisy but slightly better. The windows were not double glazed or sound proofed. Overall I would have given this place 5 out of 5. But due to noise levels I would downgrade this to 4 stars

Reviewed February 05, 2012

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9.6
Exceptional
NG from Malaysia
Couple
Stayed 3 nights in February 2017

Exceptional”

Love the location so much!! Near to train station and bus station! The most attractive part is I am able to login to Facebook without any obstacle! <3 Will definitely choose Pullman Jing An for my next trip to Shanghai! =)

Reviewed April 16, 2017

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10.0
Exceptional
Tony from Malaysia
Couple
Stayed 4 nights in December 2016

Excellent and perfect stay in Shanghai ”

Got upgraded to executive room with no charge. Thank you very much Pullman. Love the room, bed, bathroom and location. Take exit 5 from Shanghai Railway Station metro. Wifi connection is fast and stable. No password is required. You can even surf Facebook through their VPN. Staff are friendly and service is efficient. Would definitely return again.

Reviewed December 16, 2016

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9.0
Exceptional
Lian from Malaysia
Couple
Executive Suite
Stayed 3 nights in November 2011

Very nice hotel with great service”

Conveniently located next to Metro stop & Railway station, food all around

the room was very nice and spacious, and the kingsize bed was very comfortable. we had free wifi and access to the executive lounge, and the breakfast was plentiful, varied and actually tasted quite good! there is food all around the hotel within 5 minutes' walk if you do not wish to eat in the hotel. the metro entrance/exit is literally within 100 yards of the hotel, and the shanghai railway station is also within 5 minutes' walk, from where you can travel to other parts of china. our only complaint is that the air conditioning seem to be hardwired to about 26 deg c, which was a tad uncomfortable for us. overall, a very nice hotel, which we would thoroughly recommend to anyone visiting shanghai.

Reviewed December 05, 2011

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9.3
Exceptional
limlaikim from Singapore
Solo traveler
Executive Suite
Stayed 4 nights in December 2015

Good location near the subway line ”

1) near the subway very convenient 2) the hotel staff is friendly

When I arrived at the hotel at 8.00am The hotel staff allow me to check in early so they make a efforts to get ready the room at 10.00am so I very appreciate that with no extra cost 2) it is near the subway line very convenient 3) staff are helpful and I can see that they are trying the best to assist your need in Shanghai 4) the breakfast buffets is so so but nice and number of choices 5) and beware of outside the hotel and they try to scam you / but don't worry about it those there don't dare to enter the hotel because the hotel staff will block then away so lt is safe to stay at this hotel 6) they have 7-11 / restaurant/ shopping center around the hotel 7) my room is big for exclusive suite and nice view the Shanghai railway stations

Reviewed December 08, 2015

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