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Pullman Shanghai South Hotel
Deluxe King Room with City View - Guestroom, Pullman Shanghai South Hotel in Shanghai
Lobby, Pullman Shanghai South Hotel in Shanghai
Lobby, Pullman Shanghai South Hotel in Shanghai
Interior view, Pullman Shanghai South Hotel in Shanghai
Interior view, Pullman Shanghai South Hotel in Shanghai
Swimming pool, Pullman Shanghai South Hotel in Shanghai

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8.9

Excellent

2,881 reviews

2,881 reviews

Housekeeping7
Breakfast2
Food & Dining1
See map
See map

7.9

Very good

Location rating score

Very good location
Parking
Available
Popular landmarks
Former French Concession 8.1 km
Shanghai Museum (Shanghai Bowuguan) 8.8 km
Yu Garden (Yuyuan) 9.5 km
Nanjing Lu (Nanjing Road) 9.7 km
The Bund (Wai Tan) 10.7 km
Shanghai Tower 11.0 km
Oriental Pearl Tower 11.2 km
Shanghai World Financial Center 11.2 km
Shanghai Disneyland 22.2 km
Zhujiajiao Ancient Town 36.0 km
Nearby landmarks
Shanghai South Railway Station 550 m
Shanghai South Railway Station Metro Station 650 m
Local market 730 m
Shanghai Eight People's Hospital 870 m
Eighth Peoples Hospital Traditional Chinese Medicine Out-Patient Department 910 m
Everbright Convention & Exhibition Center 940 m
Guilin Park 1.0 km
Caobao Road Metro Station 1.1 km
Guilin Park Metro Station 1.1 km
Kangjian Garden 1.2 km

Pullman Shanghai South Hotel

1 Pubei Road, with easy access to National Convention & Exhibition Center, Xuhui and Minhang, Shanghai, China, 200235 - See map
Highlights

Sparkling clean

550 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

ALLSAFE

Your Health and Safety are our Absolute Priority

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Fitness center

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Shanghai every 1 minutes on Agoda.com
Value for money8.7
Distance to city center15.7 km
Location rating7.9
Nearest airportShanghai Hongqiao International Airport (SHA)
Distance to airport9.6 km

Rooms available at Pullman Shanghai South Hotel

Exceptional
Room comfort & quality

9.4

Superior Suite with King Bed
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Executive Room 1 King Bed
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King Room with City View
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior 2 Single Beds City View
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Suite 1 King Bed
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Executive Twin
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
Enter dates to see prices
1 King Premium
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior King City View
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Suite
...
  • Room size: 70 m²/753 ft²
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Pullman Shanghai South Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Pullman Shanghai South Hotel?

Pullman Shanghai South Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 450 CNY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Pullman Shanghai South Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Pullman Shanghai South Hotel has a car park right on site for maximum convenience. Parking is available for an additional charge. If you're looking for an easy way to get around Shanghai with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Pullman Shanghai South Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Pullman Shanghai South Hotel. Adults can enjoy breakfast offered with an additional charge of 221 CNY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Pullman Shanghai South Hotel?

Pullman Shanghai South Hotel features 3 on-site restaurants for your dining convenience.

Can special events be hosted at Pullman Shanghai South Hotel?

Audio-visual equipment service is offered to help your event go smoothly.

What is the smoking policy at Pullman Shanghai South Hotel?

Pullman Shanghai South Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Pullman Shanghai South Hotel?

The closest train, metro, or bus station is Shanghai South Railway Station, 550 m away from Pullman Shanghai South Hotel.

What restaurants are nearby Pullman Shanghai South Hotel?

Pullman Shanghai South Hotel’s neighborhood is Xuhui and Minhang which includes popular restaurants such as Indian Kitchen, Garlic and Vedas Restaurant.

What popular shopping places are close to Pullman Shanghai South Hotel?

Pullman Shanghai South Hotel is located in Xuhui and Minhang area which features shopping places such as Chin Ching flower Market, China Light meilong textile Market and FOXTOWN International Plaza.

What are popular attractions near Pullman Shanghai South Hotel?

Pullman Shanghai South Hotel is located in Xuhui and Minhang area, which is famous for attractions such as Longhua Temple, Shanghai Qibao Town and Everbright Convention & Exhibition Center.

What popular natural sightseeing spots are close to Pullman Shanghai South Hotel?

Pullman Shanghai South Hotel is located within Xuhui and Minhang, which makes it conveniently close to natural sights including Guilin Park, Climbing wall and Little Forest.

See map

Explore the neighborhood

What people love about Pullman Shanghai South Hotel

  • 9.2

    Exceptional
    Breakfast

    "Got upgraded and have a very nice view to high-speed railway station, great breakfast with both western and local choices."

    YEN

    |

    January 13, 2020

  • 9.2

    Exceptional

    "Environmental friendly hotel and front desk will ask you if you need dental kit or not."

    YEN

    |

    January 13, 2020

Overall rating:

8.9

Excellent
2,881 reviews
Cleanliness
9.2
Facilities
8.8
Location
7.9
Read all reviews >
More about Pullman Shanghai South Hotel

More about Pullman Shanghai South Hotel

Pullman Shanghai South Hotel

Take everything available in Shanghai with a comfort stay at Pullman Shanghai South Hotel. Looking for lots of choices? Pullman Shanghai South Hotel spoils you for choices in activities, with its convenient location just 10.6 km from the The Bund (Wai Tan).
Pullman Shanghai South Hotel offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Shanghai.
If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Pullman Shanghai South Hotel guarantee a comfortable stay for all travelers. Some rooms are equipped with blackout curtains and air conditioning for your convenience. In-room entertainment such as television, is provided for guests in select rooms. The hotel also offers bottled water, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Pullman Shanghai South Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Pullman Shanghai South Hotel has vending machines for 24-hour available light snacks and/or drinks.
Recreational facilities at Pullman Shanghai South Hotel are designed for escape and relaxation. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage, salon, spa and sauna. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Have some easy fun without traveling far, while playing yoga room at Pullman Shanghai South Hotel. Have fun with your friends or family, or even meet new people at the games room. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

Pullman Shanghai South Hotel provides an excellent base for exploring the sights of Shanghai in-depth. Get a photograph of yourself in front of Oriental Pearl Tower located 11.1 km away, a must-see for anyone visiting Shanghai. An afternoon of browsing the works at Shanghai Museum (Shanghai Bowuguan) located 8.7 km away can familiarize you with the local art scene.

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Amenities and facilities

Excellent
Facilities

8.8

Most talked about facilities

Housekeeping

7 mentions

Breakfast

6 mentions

Taxi

5 mentions

Food & Dining

2 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Filipino
  • French
  • Japanese
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Garden
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service [24-hour]
  • Vending machine
Services and conveniences
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Playground
Access
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Gluten-free

Location

1 Pubei Road, with easy access to National Convention & Exhibition Center, Xuhui and Minhang, Shanghai, China, 200235
Very good
Location

7.9

Airports
  • Shanghai Hongqiao International Airport (SHA)
    9.6 km 27 min drive
  • Shanghai Pudong International Airport (PVG)
    36.2 km 51 min drive
Public transportation
  • Shanghai South Railway Station
    550 m
  • Shanghai South Railway Station Metro Station
    650 m 14 min walk
Hospital or clinic
  • Shanghai Eight People's Hospital
    870 m 17 min walk
Shopping
  • South Bund Soft Spinning Material Market
    8.9 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Former French Concession
    8.1 km
  • Shanghai Museum (Shanghai Bowuguan)
    8.8 km
  • Yu Garden (Yuyuan)
    9.5 km
  • Nanjing Lu (Nanjing Road)
    9.7 km
  • The Bund (Wai Tan)
    10.7 km
  • Shanghai Tower
    11.0 km
  • Oriental Pearl Tower
    11.2 km
  • Shanghai World Financial Center
    11.2 km
  • Shanghai Disneyland
    22.2 km
  • Zhujiajiao Ancient Town
    36.0 km
Nearby landmarks
  • Shanghai South Railway Station
    550 m
  • Shanghai South Railway Station Metro Station
    650 m
  • Local market
    730 m
  • Shanghai Eight People's Hospital
    870 m
  • Eighth Peoples Hospital Traditional Chinese Medicine Out-Patient Department
    910 m
  • Everbright Convention & Exhibition Center
    940 m
  • Guilin Park
    1.0 km
  • Caobao Road Metro Station
    1.1 km
  • Guilin Park Metro Station
    1.1 km
  • Kangjian Garden
    1.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee450 CNY
  • Distance from city center15.7 km
  • Travel time to airport (minutes)25
Extras
  • Breakfast charge (unless included in room price)221 CNY
The property
  • Number of bars/lounges2
  • Number of restaurants3
  • Number of rooms 333
  • Year property opened2014

Property announcements

In compliance with the new "Shanghai Household Waste Management Regulations", from July 1, 2019 onward the property will not provide disposable amenities including toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Pullman Shanghai South Hotel from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.2
Facilities8.8
Location7.9
Room comfort and quality9.4
Service8.8
Value for money8.7
High score for Shanghai
Rating
9+ Exceptional (79)
8-9 Excellent (37)
7-8 Very Good (39)
6-7 Good (6)
<6 Below Expectation (9)
Time of the year
Mar - May (49)
Jun - Aug (43)
Sep - Nov (45)
Dec - Feb (33)

Show reviews that mention 

Showing 170 verified guest comments
12345
9.2
Exceptional
YEN from Hong Kong SAR, China
Business traveler
Superior King City View
Stayed 1 night in January 2020

Big Room, Great Breakfast, Clean Room, Environmental Friendly”

Got upgraded and have a very nice view to high-speed railway station, great breakfast with both western and local choices. Environmental friendly hotel and front desk will ask you if you need dental kit or not.

Reviewed January 13, 2020

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Dear YEN, We very much appreciate your comments regarding your recent stay at Pullman Shanghai South. I am glad to hear that you are happy with the hotel's location and service, which are often mentioned by our guests, as a part of their satisfaction. Exceeding guest expectation is what we always strive for every day, and I am delighted to know that our staff were able to provide you with hospitality. I will share your feedback with the staff and I am sure that this will serve as an encouragement to them to continuously improve the quality of our services. Thank you again for sharing your experience and we sincerely look forward to your next visit to Pullman Shanghai South. Happy Chinese New Year! Sincerely, Stephan Leroy General Manager Pullman Shanghai South

Responded January 21, 2020
Pullman Shanghai South Hotel
6.0
SIN from Malaysia
Business traveler
Superior King City View
Stayed 3 nights in June 2019

Big Room”

Big room with nice staff

Reviewed June 19, 2019

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Dear SIN We very much appreciate your comments regarding your stay at the Pullman Shanghai South. I regret that your overall experience did not meet your expectations. Would you please sending me an email to let me know in which area that was not up to your satisfaction, so that we can take actions to improve immediately! We thank you for sharing your experience with us, please do not hesitate to contact me directly, I am looking forward to hearing from you. Sincerely, Joseph Mak General Manager Pullman Shanghai South

Responded June 28, 2019
Pullman Shanghai South Hotel
8.7
Excellent
Linus from Singapore
Business traveler
Superior 2 Single Beds City View
Stayed 2 nights in November 2015

Nice hotel”

Room, food and good service.

Visited Shanghai for business and stayed at the Pullman South hotel. Great rooms and had very comfortable stay during my trip. Would definitely consider staying at this hotel if I visit Shanghai again.

Reviewed November 09, 2015

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10.0
Exceptional
Hilda from South Africa
Family with teens
Superior 2 Single Beds City View
Stayed 2 nights in July 2016

Amazing stay”

The hotel is well situated near the Shanghai South Railway station with great professional staff that speak English. Very comfortable with a concierge service that will assist you all hours of the day. Great facilities such as a pool , gym and spa. This was by far my favourite hotel in Shanghai.

Reviewed August 08, 2016

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8.0
Excellent
Yanyan from Australia
Business traveler
Superior 2 Single Beds City View
Stayed 1 night in December 2016

Quiet and new hotel a little outside of the CBD”

First time staying in Pullman and picked this place since it was pretty new and reviews were quiet good. Location is a little further out from the CBD but the hotel itself is really nice. Facilities and interior are very modern and the staff wete very helpful and friendly. There is free onsite parking and we requested late check-out to 1pm. Good place for business travellers since its quiet and away from all the hustle and bustle of the city centre.

Reviewed December 24, 2016

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9.6
Exceptional
Ronald from Philippines
Business traveler
Superior 2 Single Beds City View
Stayed 2 nights in September 2016

Excellent on Everything”

For business travel, location is an excellent fit if you are to visit and have meetings and conferences. It's in the middle of downtown Shanghai and Pudong airport.

Reviewed September 25, 2016

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8.4
Excellent
Elliearna
Family with young children
Superior King City View
Stayed 3 nights in February 2018

Staff at breakfast buffet get top rating”

The staff at the breakfast buffet, particularly the maitre'd deserve a mention. He instantly recognized us as we came down to breakfast, and made sure we were happy with everything. The buffet itself is incredibly well stocked - even for the quiet few days we were there. The pastries were buttery and delicious, and the range of foods was excellent. As we booked in the reception staff tried to make us pay more money for a bigger room and didn't put us in a twin room even though we had 2 kids with us. This isn't unusual though as we booked through an intermediary - they often aim for more money from customers. The cleaning staff were also great and the rooms were very clean. The staff in the reception area generally, by the door and out the front were very friendly and courteous. I'd stay here again. Not cheap, but a great hotel.

Reviewed February 27, 2018

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9.0
Exceptional
Michael from Canada
Business traveler
Deluxe King Room with City View
Stayed 9 nights in October 2014

New hotel”

New, room size and proximity to subway

Very comfortable, spent 9 nights there recently. Business hotel for those with meetings south of the city

Reviewed October 31, 2014

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8.4
Excellent
Ryan from Philippines
Business traveler
Superior 2 Single Beds City View
Stayed 4 nights in November 2018

Available good english speakers & understanding staff”

The hotel has some good english speaking managers/ staff. We were misinformed by the hotel manager re the western restaurant dinner price. Quietly, the manager told the restaurant staff to give us the price he initially told us. Problem solved! Thank you hotel management for being understanding.

Reviewed November 20, 2018

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9.2
Exceptional
Mountain from Hong Kong SAR, China
Business traveler
Deluxe King Room with City View
Stayed 1 night in March 2017

Wonderful experience ”

My flight was delayed and I arrived the hotel at 12am..they upgraded my room to suite. Just a pity that I didn't have much more time to spend in the hotel. Overall I loved the hotel and the stay.

Reviewed May 16, 2017

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8.0
Excellent
YuTing from Taiwan
Business traveler
Superior King City View
Stayed 1 night in July 2017

always stay in this hotel”

very good hotel even not too much shop around, but the feeling like back home, maybe I live in this Pullman hotel too often.

Reviewed August 16, 2017

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9.0
Exceptional
Alfred from Singapore
Business traveler
Deluxe King Room with City View
Stayed 2 nights in March 2015

Second time I stayed here, will come back again”

Cleanliness, good location, comfortable rooms

This is my second stay here in this hotel. I enjoy staying at this hotel very much and will definitely come back again. There is a small mall next door with good restaurants and grocery store.

Reviewed April 05, 2015

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8.4
Excellent
HOANG from Vietnam
Business traveler
Superior King City View
Stayed 3 nights in August 2016

Good stay for business trip ”

Good choice if you look for good stay in Shanghai and not mind to take cab of 30 mins to city center

Reviewed October 18, 2016

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10.0
Exceptional
Krishnaswamy from India
Business traveler
Deluxe King Room with City View
Stayed 3 nights in January 2018

Exceptional”

Nice hotel, the room I stayed is huge, breakfast was nice. Unfortunately no time to move around in the hotel.

Reviewed April 12, 2018

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10.0
Exceptional
Tan from Malaysia
Business traveler
Deluxe King Room with City View
Stayed 2 nights in October 2014

great stay”

comfortable, modern and new hotel

New hotel just open this year 2014. Everything are so new and clean. Value for money and it was a great stay for me

Reviewed October 17, 2014

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3.3
Hoi from Hong Kong SAR, China
Couple
Deluxe King Room with City View
Stayed 3 nights in May 2015

Disappointed experience”

Help desk responses swiftly. It is located in Shanghai. It still maintaines basic essential things, such as normal aircon and fridge

I am so disappointed. I was wondering if it is really Pullman Hotel. Not to mention inconvenient location, staffs were not well trained. They always gave us wrong information, such as wifi password should be surname with room number, but they told us that the password is PULLMAN; we asked if there's iPhone5 converter, then they answered no, but in fact there's iPhone 5 converter at the counter. And the staffs at the counter were not willing to listen to your question and help serving problem. Furthermore, the room is smelly and without proper cleaning service. I cannot imagine that a five star hotel - PULLMAN would deliver such room for their clients. It is really disappointing. My wife and I had good memories with PULLMAN while we were in other countries, such as Thailand. This time, however, it really gives us a great negative impact towards our rapport. We hope PULLMAN south Shanghai can really keep up their standard.

Reviewed May 26, 2015

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9.3
Exceptional
Roger from United States
Business traveler
Superior King City View
Stayed 3 nights in March 2015

Confortable bed!”

Confort, cleaniness, and location

The hotel was great except the quality of breakfast buffet, which was only so-so when compared to other 5-star hotels.

Reviewed March 24, 2015

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9.3
Exceptional
Roger from United States
Business traveler
Superior King City View
Stayed 2 nights in March 2015

Great price”

Price, location, and comfort

The hotel was great except the quality of breakfast buffet, which was only so-so when compared to other 5-star hotels.

Reviewed March 24, 2015

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9.3
Exceptional
Hans from Philippines
Business traveler
Superior 2 Single Beds City View
Stayed 1 night in January 2015

Pullman”

Location, cleanliness, public relations

It was great, it was beside a convinience store, and their english was better than other 5-star hotels

Reviewed February 09, 2015

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9.6
Exceptional
JIAN from China
Business traveler
Superior King City View
Stayed 2 nights in July 2018

100”

yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yee yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yed yes yes yes yes yes yes yes yes yes yes yes yes yes yes yrs yes yes yes yes yes yes yed yes yes yes yes yes yes yes

Reviewed July 17, 2018

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