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Puma-Imperial Hotel
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Interior view
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Coffee shop
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Coffee shop
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Bar/lounge
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9.3 Exceptional location
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9.3Location
  • Free Wi-Fi in all rooms

  • Airport transfer

  • Elevator

  • Coffee shop

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Room choices
Standard Double Bed A
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  • City view
  • 23 m²
  • 1 double bed
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Deluxe Double Bed
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  • City view
  • 36 m²
  • 1 double bed
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Standard Twin Bed
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  • City view
  • 30 m²
  • 2 single beds
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Superior Double Bed
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  • City view
  • 36 m²
  • 1 double bed
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Standard Double Bed B
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  • City view
  • 23 m²
  • 1 double bed
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More about Puma-Imperial Hotel

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Verified guest reviews

Agoda Reviews (17)
Booking.com Reviews (27)

4.6

Filter by guest type:
  • Cleanliness 7.2
  • Facilities 8.0
  • Location 9.3
  • Room comfort and quality 7.1
  • Service 8.1
  • Value for money 7.2
Very good
  • Cleanliness 7.6
  • Location 9.1
  • Room comfort and quality 6.9
  • Service 7.8
  • Value for money 7.1
Exceptional
  • Cleanliness 10.0
  • Location 10.0
  • Room comfort and quality 10.0
  • Service 10.0
  • Value for money 10.0
  • Cleanliness 5.0
  • Facilities 10.0
  • Location 8.0
  • Room comfort and quality 4.0
  • Service 8.0
  • Value for money 7.0
Very good
  • Cleanliness 6.8
  • Facilities 6.0
  • Location 10.0
  • Room comfort and quality 7.5
  • Service 8.4
  • Value for money 6.8
Provided by verified guests of Agoda
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Room type
  • Standard Double Bed A
  • Standard Double Bed B
  • Standard Twin Bed

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5.7
Thanh from Vietnam
Business traveler
Standard Double Bed B
Stayed 2 nights in June 2015
My first experience in Ulaanbaatar”
Position
Not comfortable
Reviewed June 25, 2015
1 traveler found this review helpful. Did you? |
6.0
John from Ireland
Business traveler
Standard Double Bed B
Stayed 4 nights in March 2015
disappointing”
price, location and staff
disppointing room was adequte TV did not work
Reviewed April 10, 2015
1 traveler found this review helpful. Did you? |
9.7
Georges from France
Couple
Standard Double Bed A
Stayed 4 nights in January 2015
Nice Vacation in Ulan Bataar”
Location, Cleanness, Staff
The room was comfortable and quiet. The restaurant of the Hotel serves traditional Mongolian dishes The staff was very friendly, helpful and very efficient specially Sara at reception. I had a health problem when we were there in January and Sara was very helpful to guide me through medical resources.
Reviewed February 10, 2015
Did you find this review helpful? |
5.3
Cindy from Singapore
Solo traveler
Standard Double Bed B
Stayed 1 night in June 2014
Pleasant hotel; value for money”
Location, Staff communication, cable
Pleasant hotel for 3-star standard. wide variety of cable channels. Clean bathroom and towels. If only there is air-conditioning/ventilator.
Reviewed August 21, 2014
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5.0
Daniel from United States
Group
Standard Twin Bed
Stayed 1 night in July 2014
A dive with nice sheets: Cannot recommend”
Location is good, staff are nice
We stayed here based on the ratings but were disappointed. I do not understand why the ratings on this hotel are high. Other than the location, this place is a dive with nice sheets, but they don't change the sheets daily (no, we did not put the card saying you want to keep your sheets on the pillow). The staff are nice, did their jobs and tried to be helpful, although cleaning the room after 5pm every day was unusual. The phone in our room did not work and we missed visitors coming to see us because of this. Bathroom had a very high tub and no shower curtain. The combination of a wet floor and high tub is a very risky situation. We fell getting out of the shower. Water stains on the ceiling. No climate control. Breakfast was disappointing compared to other places in town. Delhi Durbar restaurant was more reasonably priced than the hotel but was hit or miss on dishes and closes at 10pm, which was inconvenient for an international priced hotel. We really would have liked to go to the hotel restaurant more but we could not bring ourselves to do it after one of the dishes was so poor the first time. The restaurant kitchen must not have good ventilation because the entire lobby smells like a kitchen at an restaurant. I cannot recommend staying in this hotel at current prices.
Reviewed July 15, 2014
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8.7
KUNTAL from India
Business traveler
Standard Double Bed B
Stayed 4 nights in July 2014
good hotel to stay;”
Easy to find; English speaking staff; moving around is comfortable
Comfortable stay; Wifi had some issues- however we could connect via LAN; Indian restaurant- Delhi Darbar however you can give it a miss.. not at all indian by taste or any which way; Puma is just opposite goverment office and thus known place for taxi etc. Hotel has their own restaurant however they overcharged me- other than rates quoted on room service menu; no explanations provided;
Reviewed July 09, 2014
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8.3
Gerwin from Philippines
Group
Standard Double Bed B
Stayed 1 night in June 2014
The best hotel combining price and location”
staff, location and comfort (they have spacious rooms)
Reviewed June 27, 2014
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8.3
Gerwin from Philippines
Group
Standard Double Bed B
Stayed 1 night in June 2014
Pleasant stay right at the heart of the city!”
Centrally-located, best Indian restaurant (Delhi Darbar), polite and attentive staff
Reviewed June 27, 2014
Did you find this review helpful? |
8.0
Gerwin from Philippines
Group
Standard Double Bed B
Stayed 1 night in June 2014
Pleasant stay”
Location, Food at the Indian Restaurant (Delhi Darbar) and very polite staff (Mongolians in general)
Reviewed June 24, 2014
Did you find this review helpful? |
7.7
Akira from Japan
Business traveler
Standard Double Bed B
Stayed 4 nights in January 2014
ゆったりと滞在できるホテル”
部屋が広い、空調が適度、スタッフの対応がわかりやすい
部屋がゆったりとしていて、快適に滞在できました。ビジネスなので、部屋に滞在する時間は長くありませんでしたが、それでも満足できるホテルでした。今回は冬期間の割引料金で、ビジネスホテル並みの料金で宿泊できましたが、通常料金は少々高めに思います。朝食の内容がやや満足できなかったのと、朝食の開始時刻にはほとんど準備ができていなかったのは今後改善の余地があると思います。
Reviewed February 03, 2014
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