Puncak Inn Fraser's Hill
Puncak Inn Fraser's Hill
See all 6 photos
7.6
Very good

"Friendly and helpful staff."

Choon M.

|

April 18, 2018

Standard - Bed Puncak Inn Fraser's Hill
Standard - Bed
See all 6 photos
Lobby Puncak Inn Fraser's Hill
Lobby
See all 6 photos
Entrance Puncak Inn Fraser's Hill
Entrance
See all 6 photos
Exterior view Puncak Inn Fraser's Hill
Exterior view
See all 6 photos
See map Puncak Inn Fraser's Hill
See map
Excellent
Location
8.6
See all 6 photos Puncak Inn Fraser's Hill
See all 6 photos
Removed from saved list
What guests are saying:
Friendly staff, good location, perfect breakfast
Manuel from France
Couple
The hotel is very strategic, that is, right at the entrance of Fraser's Hill. Room was okay and food is good.
Rosma from Malaysia
Couple
Nice and clean. Fresh air.
MOHD from Malaysia
Family with young children
Stayed there 4 times. Love the place. Staff so friendly and helpful. Need to fix the window as without the net we won't be able to open the window. Standard and Family Room will have clock view.. Junior Suite will see roof and Deluxe will have jungle view.
Timah from Malaysia
Family with teens
Keep more clean if posible
AHMAD from Malaysia
Family with young children
nice view hotel,excellent staff including cafe ,safe environment because nearby police station ... nice room decoration..really looks like enhlish style ..keep it up
nur from Malaysia
Couple
cold, calm and peaceful.
Shafik from Malaysia
Family with young children
Excellent!
Choon from Malaysia
Couple
Very good
From 592 reviewsSee what guests said
7.3
/
10
Very good value for money
7.5
Recommended by 83% of guests
Value for money7.5
Location rating8.6
  • Airport transfer

  • Golf course [on-site]

  • Fitness center

  • Tennis court

Room choices
Junior Suite
Junior Suite
...
  • Room size: 27.87 m²/300 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
Family
Family
...
  • Room size: 20.44 m²/220 ft²
  • Mountain view
  • 1 single bed and 1 double b...
Enter dates to see prices
Deluxe
Deluxe
...
  • Room size: 12.08 m²/130 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Standard
Standard
...
  • Mountain view
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Have a question for Puncak Inn Fraser's Hill?

What people love about the property

  • 9.2
    Exceptional

    "Friendly staff, good location, perfect breakfast"

    Manuel

    |

    June 16, 2017

  • 10.0
    Exceptional

    "Nice and clean."

    MOHD F.

    |

    March 28, 2017

  • 8.0
    Very good

    "Clean and comfortable."

    Chiew Y.

    |

    December 21, 2016

Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
More about Puncak Inn Fraser's Hill

More about Puncak Inn Fraser's Hill

7.2
Very good

"Good location...."

CHONG

|

September 3, 2017

An overview

Show less

What they offer

8.4
Excellent

"Staff so friendly and helpful."

Timah

|

October 23, 2017

Show less

Property's guest policies

Show less

Some helpful facts

Show less

Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (592)
7.3
/
10
Cleanliness7.0
Facilities6.7
Location8.6
Room comfort and quality7.0
Service7.4
Value for money7.5
Provided by verified guests of Agoda
All languages
All guests (592)
All room types
Showing 468 verified guest comments
12345
8.0
Excellent
Muhamad from Malaysia
Couple
Standard
Stayed 1 night in December 2017
Awesome view”
Nice breakfast, good service
Reviewed November 28, 2018
5.2
choo from Malaysia
Couple
Standard
Stayed 2 nights in September 2018
Great location, friendly staff,bad breakfast, lack of responsibility, lack car park, badly rundown ”
Pros : location near Fraser click tower, decent wifi connection around 1-4Mbps, fast check in n out , friendly staff with smile n greeting , building outlook looks majestic on hill Cons : inside building need majority renovation especially painting, housekeeping need to clean the room much more in detail plenty of mold in toilet window area, room is bit small , plenty of ants and bed bug got bitten, hotel only have staircase without lift not convenient for people with leg issue & don't pack huge luggages, bad breakfast ( food on buffet line is cold, only porridge and toast with jam/peanut butter along with coffee tea is bit acceptable ) On our stay 25th-29th September, there is one huge incident, the wooden beam on 1st floor outside our room 103 has collapse out of sudden, so we call the front desk the girl over the phone answer it like oh yeah we know it. That's all. Nothing been offer to change room or been asking whether are we okay, nothing at all. As this is not acceptable
Reviewed October 02, 2018
10.0
Exceptional
AZLIYANA from Malaysia
Family with young children
Standard
Stayed 1 night in December 2017
GOOD LOCATION, GOOD VALUE”
Im booking room for Standard and Deluxe Room. Standard Room Suitable for couple and 1 child and Deluxe Room suitable for family with 2 child Location strategic nearest with the clock tower, Breakfast is good Overall worth it to book and stay at this hotel. Thank you to all staff Puncak Inn. Lyana/PutraPerdana/Msia
Reviewed December 18, 2017
8.0
Excellent
Kim from Malaysia
Couple
Family
Stayed 1 night in December 2017
Good hotel to stay”
View of the family rooms are good, you really feel the fresh air when you are in the Fraser's Hill. We will come back again for the jungle tracking, these tracks are close now and will open again in February.
Reviewed December 12, 2017
5.2
Tarvin from Malaysia
Couple
Junior Suite
Stayed 1 night in July 2018
Room smells”
The room smells terrible maybe because of the weather...the breakfast provided was not up to par with the amount spent for one night.. i booked a junior suite, which had a sofa and a tv, the sofa was in a terrible condition...
Reviewed July 25, 2018
10.0
Exceptional
Qatrunada from Malaysia
Couple
Standard
Stayed 1 night in October 2017
In love with this Puncak Inn”
For me , everything are perfect at this Puncak Inn .. comfort and calm .. clean .. nice view (clock) .. breakfast also delicious , fried noodle and porridge .. i will come again :) line and internet coverage are low at Fraser Hill , you can leave your smartphone and enjoy the calmness .
Reviewed October 29, 2017
8.0
Excellent
Mike from Malaysia
Couple
Family
Stayed 1 night in September 2015
Value for money”
Room rate, location, view
Overall was within my expectation as Puncak inn was my first choice all the while when I visit Fraser Hill. Hope the service could maintain. Maybe the facilities need to do some proper maintenance after so many years since its opening.
Reviewed September 12, 2015
9.0
Exceptional
RAHIM from Malaysia
Family with teens
Deluxe
Stayed 1 night in July 2013
Nice Hotel with a Good View of Town Center”
Rooms were clean and spacious (the family room) and had excellent view of the clock tower and surroundings, good 'sahur' served at 4:30am by the chef
We originally booked the deluxe rooms but decided to upgrade to the family room as they do not have extra beds. Only mattresses at RM20 or RM40 each (could not remember). The family room had a sofa which could fit nicely my younger daughter. Our room were on the 3rd floor, so it did involve some exercise to get to the rooms since the hotel has no elevators. But all in all we were very pleased with our rooms as they looked like they were renovated recently (i.e. the bathrooms tiles still looked new and stain free unlike some other places that I had been to). Since it was the Muslim's fasting month, they served the morning meal for muslims at around 4:30a.m. The meals consisted of fried rice with eggs and chicken curry, all freshly prepared by the chef. It was a wonderful meal at that early morning. No complaints and will come again in the future.
Reviewed July 17, 2013
9.0
Exceptional
JINGXIANG from Singapore
Couple
Standard
Stayed 1 night in March 2013
Should be one of the cleanest in Bukit Fraser”
newly re-furnished, easy find location, reasonable price
It was good, surprise to find the room and place in good condition (esp after seen/heard how bad the others in the area can be). Windows comes with roller net curtains, good for preventing mozzies. However no shampoo provided, only bar soap. Driving there is easy to find, parking is breeze. Staff is helpful with all enquiries.
Reviewed March 18, 2013
5.6
Dustin from United States
Couple
Standard
Stayed 2 nights in May 2018
Ageing hotel, poorly maintained. ”
The staff and location are good enough but the property is old and poorly maintained. We rented a room in the inn for 2 nights. The room is tiny with just enough space to walk around the bed. Luckily there is a closet to place suitcases and clothes. The toilet is also incredibly small. The real disappointment was that one interior wall that was connected to the bathroom has a substantial amount of green mold and mildew at the bottom. We asked to change rooms but they could not accommodate us. You can observe decline in other areas of the hotel like rotting and mildewed baseboards. I understand it is a very wet environment but this can be counteracted with proper maintenance, care, and attention to detail. Pros-The breakfast is fine with noodles, rice, congee, toast, egg scramble, fruit, tea, and coffee. Strong hot water for showers. Sheets were clean. It's nice to sit out on the patio area to enjoy your meal. It looks good from the outside, but I wouldn't stay here again.
Reviewed June 08, 2018
6.0
Soek from Malaysia
Couple
Standard
Stayed 1 night in June 2018
Good location ”
Value for money, good location, free breakfast and friendly staff. Standard room at level 1. Room n toilet quite small but still can bear with it for a night stay. Some toilet area moldy probably due to the weather in the area.
Reviewed June 05, 2018
7.6
Very good
Mohamad from Malaysia
Family with teens
Family
Stayed 1 night in March 2018
Breakfast”
Room stay with breakfast is a good things that most us look forward to. However, the breakfast buffet need to be on the certain standard so that the customer are happy and will come back again.......Thanks.
Reviewed April 04, 2018
6.0
Nur from Malaysia
Couple
Deluxe
Stayed 2 nights in March 2018
Above average”
Location is convenient at the centre of town. Not suitable for the elderly to climb the stairs to the rooms, no lift. The room I'm assigned to is poorly maintained where water from the bathroom above me seeps through and drips on us when using the bathroom. The floors of the room are damp most of the time with water marks on the ceiling.
Reviewed March 26, 2018
4.8
Wong from Malaysia
Couple
Junior Suite
Stayed 1 night in December 2017
Can be improve”
The poor connection of Wifi in the room and the bad sound prove were irritating. We can hear the noise due to the renovation right beside our room, the people walking around, and the sound of the door open and close.
Reviewed December 20, 2017
7.2
Very good
Yuet from Malaysia
Couple
Standard
Stayed 2 nights in December 2017
Good location, clean room.”
The hotel is located right at the Fraser Hill centre. Standard room is at Level 1 facing the clock tower which is good. Other rooms were Level 2 & 3 with little or no view. The fact is monkeys are wandering around the hotel especially at higher floors so we are glad we are staying at Level 1. Room is clean and couldn't ask for more with such room rates. Cons is that low or no signal from mobile and Wi-Fi is only available at hotel lobby. Breakfast provided is normal but given there is not much other restaurants in town so it is good enough. Limited parking space if travel during peak season.
Reviewed December 20, 2017
2.0
Daniel from Singapore
Family with teens
Junior Suite
Stayed 1 night in December 2017
MOLD EVERYWHERE”
This is the worst hotel of all that I have booked with Agoda!! I booked 3 rooms (Junior Suite). All the 3 room's pillows/blankets/bedsheet/ bedsheet covers, everything is full of mold. They offered to change the covers but the mold is not only on the cover but the pillows themselves. The hotel staffs used 2 pillow cases on each pillow to cover up the mold! Our bodies were all itchy and not able to sleep the entire night. The staff said nothing can be done. Told them I will complain to Agoda and they said "Yes mdm, you can and you have the right to do so!". I wrote to the hotel and asked to give me an explaination and compensation before checking out but they never respond to my email at all. PLEASE DON'T STAY IN THIS HOTEL!!! The room smell of mold too!! NOT RECOMMENDED FOR ALL.
Reviewed December 19, 2017
8.0
Excellent
Hannah from Malaysia
Couple
Standard
Stayed 1 night in August 2018
Worth money”
Pleasant stay with good breakfast. Only the standard room is a bit small
Reviewed August 21, 2018
8.4
Excellent
muhammad from Malaysia
Couple
Standard
Stayed 1 night in August 2018
prime location”
easy to reach, strategic location and food was okey but could be better
Reviewed August 17, 2018
8.0
Excellent
chua from Malaysia
Couple
Family
Stayed 1 night in July 2018
Nice view from window. Clean room and toilet. ”
The bath room need provide 3 in 1 wash lotion .rather than giving solid soap only. Wifi is poor.
Reviewed July 30, 2018
8.4
Excellent
KAR from Malaysia
Couple
Junior Suite
Stayed 1 night in July 2018
Fresh and Relax”
Hotel room are big Car park in front of hotel Easy find restaurant walk by
Reviewed July 22, 2018
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss

Puncak Inn Fraser's Hill
|Very good 7.3
×
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.

  • Excellent location